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Prepared for Canon U.S.A.By IBM: The Red Wedding Team
August 8, 2015
Canon’s corporate philosophy is Kyosei: All people, regardless of race, religion or culture, harmoniously living and working together into the future.
IBM Proposal to:
©2015 IBM Corporation2 8 August 2015
IBM Retail Brand Specialist Team
IBM Retail Technical Specialist Team
Aaron Rouser Alexandra Bruno Jason Reid Conor Krouch
Mike Roman Rebecca Norton Mark Ayoub Ashley Troggio
YOUR IBM TEAM
©2015 IBM Corporation3 8 August 2015
©2015 IBM Corporation4 8 August 2015
AGENDA
IBM Value
Next Steps
IBM Capabilities
Canon’s Goals
Industry Trends
Industry Trends
©2015 IBM Corporation6 8 August 2015
Industry Trends
Canon’s Goals
IBM Capabilities Next Steps IBM Value
CUSTOMER EXPECTATIONS
It is crucial to differentiate and deliver value to your customers
EngageUnderstand
InteractExecution
©2015 IBM Corporation7 8 August 2015
Industry Trends
Canon’s Goals
IBM Capabilities Next Steps IBM Value
WE LIVE IN A DIGITAL WORLD…
43% 83%Consumers are
changing how they research purchases, transact and interact
with brands
85%USE TECHNOLOGY
43%POST REVIEWS
83%Provide ACCESS
75%EXPEDITE PACKAGES
Canon’s Goals
©2015 IBM Corporation9 8 August 2015
Industry Trends
Canon’s Goals
IBM Capabilities Next Steps IBM Value
MARKETING
Targeted Campaigns
Personalize
Mobile
CustomerFirst
$1BBY 2019
©2015 IBM Corporation10 8 August 2015
Industry Trends
Canon’s Goals
IBM Capabilities Next Steps IBM Value
INFORMATION TECHNOLOGY
Application
Steady State
IT Governance
Open Standards
Both
Interoperability
Security
Lock-in
Timeline
Infrastructure
Integration
On-premise
Infrastructure updates
One platform. All your Digital Commerce needs. In Minutes.IBM Capabilities
©2015 IBM Corporation12 8 August 2015
Industry Trends
Canon’s Goals
IBM Capabilities Next Steps IBM Value
EXPERIENCEONE
©2015 IBM Corporation13 8 August 2015
Industry Trends
Canon’s Goals
IBM Capabilities Next Steps IBM Value
DIGITAL ANALYTICS
©2015 IBM Corporation14 8 August 2015
Industry Trends
Canon’s Goals
IBM Capabilities Next Steps IBM Value
SMARTCLOUD
©2015 IBM Corporation15 8 August 2015
Industry Trends
Canon’s Goals
IBM Capabilities Next Steps IBM Value
WEBSPHERE COMMERCE
©2015 IBM Corporation16 8 August 2015
Industry Trends
Canon’s Goals
IBM Capabilities Next Steps IBM Value
STERLING COMMERCE
Product Configuration enables selling of
configurable products and services
• Guide Customers• Automate selling processes• Empower business users
Next Steps
©2015 IBM Corporation18 8 August 2015
Industry Trends
Canon’s Goals
IBM Capabilities Next Steps IBM Value
IMPLEMENTATION PLAN BY PHASE
Total Project Period
Proposal Presentation
Vendor Selection
Proof of Technology
Project Planning
Network Connection: Establish & Test
Migrate Web Servers and Development to Cloud
Integration & Customization: ExperienceOne
API Consideration & Implementation
Data Integration
Production Final Tests
End of Implementation & Staff Training
7-Aug 17-Aug 27-Aug 6-Sep 16-Sep 26-Sep 6-Oct 16-Oct 26-Oct 5-Nov 15-Nov
IBM Value
©2015 IBM Corporation20 8 August 2015
IBM Unique Value
Trusted Provider Significant Investment in Retail R&D
Proven Business Results
VALUE
Industry Trends
Canon’s Goals
IBM Capabilities Next Steps IBM Value
©2015 IBM Corporation21 8 August 2015
CLIENT EXPERIENCE
Industry Trends
Canon’s Goals
IBM Capabilities Next Steps IBM Value
©2015 IBM Corporation22 8 August 2015
DEDICATION TO CANON
Industry Trends
Canon’s Goals
IBM Capabilities Next Steps IBM Value
Expertise & Experience
Flexibility Innovation & Investment
©2015 IBM Corporation23 8 August 2015
PICTURE THIS…
Industry Trends
Canon’s Goals
IBM Capabilities Next Steps IBM Value
COGNITIVE COMPUTING
©2015 IBM Corporation24 8 August 2015
THANK YOU
©2015 IBM Corporation
