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8/3/2019 CD planning process
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WHEREAM I?
WHERE AM I
GOING?Aahh…
Ok…
HOW DO IGET THERE?
Lalala…
Hmmm…
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PLANNINGPROCESS
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What is Planning?
PLANNING is a system for achieving something.
It is a method of doing something that is
worked out in advance.
Synonyms:
preparing
setting-up
laying-out
outlining
projecting
organizing
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What is Process?
PROCESS is a series of actions or steps.
Synonyms:
procedure
development/develop
method
steps
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Management is the process of PLANNING,
organizing, leading and controlling the efforts
of organizational members and the use of other
organizational resources in order to achieve
stated organizational goals.
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Management
Process
PLANNING1.
Leading2.
Organizing3.
Controlling2.
Management
Skills
Diagnostic
Decision-Making
Integrative
Interactive
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Planning?
Where are we?
Where are we going? (GOALS)
How do we get there? (STRATEGIES)
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Planning Process Defined -
PLANNING PROCESS is a series of actions
which are carried out to achieve something.
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Uses of Planning Process -
make change happen (in order to meet its
ultimate goal)
makes an organization adapt to change
help identify an organization’s strength,
weaknesses, opportunities and threats
help devise ways to solve problems
help find ways to implement something
help decide and weigh things out
sets the direction for other functions of
management and for teamwork.
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Uses of Planning Process (continued) -
determines GOALS (what is to be done) and
STRATEGIES (how to attain the goals)
IMPROVES DECISION MAKING (because all levelsof management engage in the planning).
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Who Uses Planning Process
Organizations, Companies
Government
Schools and Universities
Individuals
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What is PLANNED
Policies
Standard Operating Procedures (SOPs)
Rules and Regulations
Career paths
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When to Use -
make decisions, projects, forecasts
identify and solve problems
create change and keep up with the changing
times
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3 Kinds/Types of Planning Process -
Strategic Planning
Tactical Planning
Operational Planning
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Strategic Planning -
STRATEGIC PLANNING is the process of developing
and analyzing the organization’s mission, overall
goals, general strategies and allocating resources.
STRATEGIC PLANNING set the stage for the rest of
the organization’s planning.
Strategic Plans have longer time frames (long-term)and wider scopes (general).
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A Strategy is a course of action created to achieve
a long-term goal.
Goals focus on desired changes.
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Tactical Planning -
TACTICAL PLANNING provides the specific ideas for
implementing the strategic plan.
It is the process of making detailed decisions about
what to do, who will do it, and how to do it.
Tactical Plans have shorter time frames and
narrower scopes than strategic plans.
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Operational Planning -
Operational Plans are short-term and deal with the
day-to-day work of the organization.
Operational Plans support tactical plans.
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Top Level Managers
Middle Managers
Supervisors
Strategic Planning
Tactical Planning
Operational Planning
(CEO/GM)
(Dept. Heads/ Ops Head)
(Area Heads / Team Leaders)
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How to Use -
Planning Process is used with an open mind and
careful consideration.
Defining the mission
Conducting a S.W.O.T. analysis
Setting of goals and objectives
Developing related strategies (tactical andoperational)
Monitoring the plan
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A mission is the purpose of the organization. It
directs the organization (functions and operations)
to its best opportunities.
broad yet clear and concise, summarizing what
the organization does
short – no more than a single sentence
easily understood
every employee should be able to recite it from
memory
Define the Mission1.
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“We exist to provide families andbusinesses with household,
transport, and entertainmentproducts having wide mass appeal
primarily through convenient retail
financing supplemented by qualityservice support”.
GMI MISSION:
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Strengths Weaknesses Opportunities Threats
Conduct a S.W.O.T. Analysis2.
SWOTs are the assumptions and facts on which
a plan will be based.
SWOT analysis is used as a baseline for future
improvement as well as gap analysis.
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Weaknesses
What are the vulnerable areas of Coffee Dreamthat could be exploited?
Are our facilities outdated?
What does the competition (i.e. Starbucks, Bo’sCoffee, Coffee Bean & Tealeaf, Figaro) do well?
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Opportunities
What are the possible new markets (of CD)?
In which areas are our competitors not meeting
customer needs?
What are the emerging new products? technologies?
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Threats
In which area do our competitors meet customerneeds more effectively?
Are there new competitors?
Is there a shortage of resources?
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Strategic goals and objectives are developed to
bridge the gap between an organizations’ current
capability and its mission.
Set Goals and Objectives3.
Strategic goals and objectives are aligned with themission and form the basis for action plans.
Objectives are sometimes referred to as
performance goals.
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Tactical Plans are based on the organization’s
strategic plans.
Develop Related Strategies
(Tactical and Operational)
4.
Operational Plans are based on the organization’s
tactical plans.
These (tactical and operational) are specific plans
that are needed for each task or supportive
activity comprising the whole.
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CONCLUSION -
What is Planning Process?
PLANNING PROCESS is a series of actions which are
carried out to achieve something.
It is a process through which an organization,
community, group or an individual develop
proposals, plans, ideas to serve their respective
needs.
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When to Use -
make decisions, projects, forecasts
identify and solve problems
create change and keep up with the changing
times
Importance -
IMPROVES DECISION MAKING (because all levels
of management engage in the planning).
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Top Level Managers
Middle Managers
Supervisors
Strategic Planning
Tactical Planning
Operational Planning
3 Kinds of Planning Process -
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PLAN To manage the future
PROCESS
Defining the mission
Conducting a S.W.O.T. analysis
Setting of goals and objectives
Developing related strategies(tactical and operational)
Monitoring the plan
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Quality Planning -
Define quality from customer’s view
Identify customers
Determine customer needs
Develop product/service features to meet needs
Establish product/service goals
Develop process to meet goals
Provide feedback
Set business goals and develop means for meeting
goals: