Breaking Free of Tradition:

Creating a Culture of Smarter Working

24th October 2012

Annette Smith

JMP Consultants Ltd

Breaking Free of Tradition: Creating a Culture of Smarter Working

1. Introduction

2. Why should we develop a smarter working culture?• Case Study 1: The DfT’s Alternatives to Travel Study • Case Study 2: The WWF 1-in-5 Challenge

3. How to work smarter

4. Resources for working smarter• ACT Travelwise• DfT

Introduction

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Smarter working includes:

• Home working and remote working,

• Flexible working and staggered hours,

• Teleconferencing, videoconferencing (including tele-presence) and web conferencing

.... for the purpose of travelling to, and for, work.

Why Should We Develop a Culture of Smarter Working?

• Reductions in operational costs due to rationalisation of office space;

• Reductions in business travel costs;

• Reductions in commuter travel costs due to remote and home working;

• Improvements to overall productivity, through more working options being available;

• Improvements to employees’ work/life balance and the knock on benefits of reduced absenteeism;

• Managing the 4C’s of business travel.

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DfT’s Alternatives to Travel Programme

Case Study 1:

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Cheshire West and Chester: Bespoke IT Solutions (Mobile Working)

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Dorset County Council: Olympic Smarter Working Challenge (Flexible Working)

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Kent County Council: Weekly Teleconferencing Promotions (Teleconferencing)

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• Week 1: Do I need to travel at all?

• Week 2: How to use BT MeetMe

• Week 3: Which meetings work best via BT MeetMe?

• Week 4: How to make a teleconference successful;

Swindon Borough Council: Leadership Training (Home Working)

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Measured Benefits of Smarter Working

Local Authority

No of Employees

EstimatedCar Mileage/yr

Smarter Working Measure

Mileage Saving/yr

Travel Cost Saving/yr

Carbon Saving/yr

Cheshire West and Chester

9,000 8m Mobile working

1.1m £335k 428k kg

Dorset County Council

12,000 6.4m Flexible working

57k £15k 22k kg

Kent County Council

10,000 15.8m Telecons 203k £64k 79k kg

Swindon Borough Council

4,000 2.7m Home working

85k £22k 33k kg

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The WWF 1-in-5 ChallengeCase Study 2:

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WWF 1-in-5 Challenge: Baseline

• Launched in July 2009

• Twelve companies and organisations including; Balfour Beatty, Lloyds TSB, BSkyB, BT, Microsoft, Skanska and Vodafone UK.

• The Challenge community has committed to cut 20% of its business flights within five years and achieve a reduction in emissions.

• The twelve members of the Challenge, represent over 335,000 employees, spent £98 million on business flights and took 521,000 flights.

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WWF 1-in-5 Challenge: Achievements

 

• Over two years, the results show that WWF’s One in Five Challenge has helped to:

• Cut 73,848 flights• Saved £21 million in avoided flights• Reduced flight kilometres by 92 million• Reduced emissions by 26,455 tonnes of CO2.

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WWF 1-in-5 Challenge: How?

• Questioning the need to travel;

• Setting flight reduction targets;

• Raising awareness of carbon emissions from flying;

• Replacing flights with rail travel;

• Including flights in corporate carbon reporting;

• Increasing the use of video- and audio-conferencing.

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WWF 1-in-5 Challenge: Why?

• Cost savings on average £1.5m/year per organisation;

• Improvements in work-life balance;

• Benefits to company image and reputation;

• Productivity gains;

• Increased collaboration with colleagues, clients and suppliers;

• Fast decision making.

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How to Work Smarter...

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How to Work Smarter: An Overview

“How much do you spend on business travel?”

“What leaders/groups would be open to discussing solutions?” “Deliver the bespoke

and unusual”

“Cultural change takes time”

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Developing a Culture of Working Smarter: Understand

Understand

Mileage by groups and individual

Business travel cost

Top 50 drivers

Frequent routes

Carbon emissions

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Developing a Culture of Working Smarter: Plan

Plan

Involved; HR, IT, Finance, Change Team, Sustainability TeamBottom-up to take account of diverse directorates and working arrangements

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Developing a Culture of Working Smarter: Do

Do

“240 Times Around the World”

Changing cultures through support

Team targets and rewards

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Developing a Culture of Working Smarter: Reinforce

Using booking systems

Cap Gemini – Do you need to travel?

Accenture – London to Madrid

Lush – No fly zone

Developing a Culture of Working Smarter: Reinforce

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Reinforce

Resources

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Online Resources

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http://www.acttravelwise.org/Industryguides

Online Resources

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http://www.dft.gov.uk/publications/alternatives-to-travel-public-sector/;

• All tools including:

• Diagnostic checklist for smarter working

• Smarter Working Assessment Tool

• Employee survey

• Teleconferencing promotion

• Leadership workshops

Questions?

Annette Smith

Associate Director

annette.smith@jmp.co.uk