Born out of the nationalistic struggle Born out of the nationalistic struggle since 1920’ssince 1920’s

Financial contribution from ordinary people wishing to Financial contribution from ordinary people wishing to see a university that uses the national language at the see a university that uses the national language at the

pinnacle of the national education systempinnacle of the national education system

•Strategies and action formulatedStrategies and action formulated-Phases of transformation-Phases of transformation-Alignment with the National Strategic Plan for Higher Education-Alignment with the National Strategic Plan for Higher Education-Leapfrogging strategy – niche and driver projects-Leapfrogging strategy – niche and driver projects-Underlying philosophy – the unique UKM way-Underlying philosophy – the unique UKM way

•Strategies and action formulatedStrategies and action formulated-Phases of transformation-Phases of transformation-Alignment with the National Strategic Plan for Higher Education-Alignment with the National Strategic Plan for Higher Education-Leapfrogging strategy – niche and driver projects-Leapfrogging strategy – niche and driver projects-Underlying philosophy – the unique UKM way-Underlying philosophy – the unique UKM way

•Foundations laid so farFoundations laid so far•Foundations laid so farFoundations laid so far

•Plans for executionPlans for execution•Managing the transformationManaging the transformation

-Transformation Manual-Transformation Manual-Transformation Management Office & Change Management Unit-Transformation Management Office & Change Management Unit-Investing in organisational leadership, culture and values-Investing in organisational leadership, culture and values-Empowerment & Autonomy-Empowerment & Autonomy

•Plans for executionPlans for execution•Managing the transformationManaging the transformation

-Transformation Manual-Transformation Manual-Transformation Management Office & Change Management Unit-Transformation Management Office & Change Management Unit-Investing in organisational leadership, culture and values-Investing in organisational leadership, culture and values-Empowerment & Autonomy-Empowerment & Autonomy

DO WE HAVE THE IDEAS?DO WE HAVE THE IDEAS?DO WE HAVE THE IDEAS?DO WE HAVE THE IDEAS?

DO WE HAVE THE CAPABILITY TO CARRY OUT THE IDEAS?DO WE HAVE THE CAPABILITY TO CARRY OUT THE IDEAS?DO WE HAVE THE CAPABILITY TO CARRY OUT THE IDEAS?DO WE HAVE THE CAPABILITY TO CARRY OUT THE IDEAS?

DO WE KNOW HOW TO MANAGE CHANGEDO WE KNOW HOW TO MANAGE CHANGE??DO WE KNOW HOW TO MANAGE CHANGEDO WE KNOW HOW TO MANAGE CHANGE??

Strategy for Accelerated Progress to Excellence (Leapfrogging)

UKM APEX

PSPTN 2020

Identifying key projects with the following criteria:Identifying key projects with the following criteria:

UKM NICHE AREAUKM NICHE AREA

ADVANTAGES ADVANTAGES OF SELECTING OF SELECTING

NICHESNICHES

Specific Project Key Functions

DELIVERY SYSTEMProject 1 : Transformation Machinery

Changing work culture and mindset for effective delivery system; incentive scheme to build momentum

NATION BUILDINGProject 2 : Nurturing National IdentityProject 3 : Preserving and Internationalising the Malay Language

Supports Niche 1

PROPELLING TOWARDS WORLD CLASSProject 4: Niche Centres of ExcellenceProject 5: International OutreachProject 6: Citations LeapProject 7: World Class benchmarkingProject 8: Global Language

Supports Niches 1 – 7

DELIVERY SYSTEMProject 9: Empowerment and Autonomy

Leapfrog into the world class category

• World renowned pediatric surgeon appointed as World renowned pediatric surgeon appointed as Distinguished Professor to jump start initiative in the Distinguished Professor to jump start initiative in the field of “minimally invasive surgery”field of “minimally invasive surgery”

• Within six months : Within six months : – Attract best students, researchers and academics ; Attract best students, researchers and academics ;

international patients for health tourism; networking international patients for health tourism; networking and collaboration with renowned institutions (Great and collaboration with renowned institutions (Great Ormond Street Hospital London, Children’s Hospital Ormond Street Hospital London, Children’s Hospital Toronto, as well as Karlstorz)Toronto, as well as Karlstorz)

• Sustainability of transformation programmeSustainability of transformation programme– Early small successes (quick wins), momentum Early small successes (quick wins), momentum

for larger changefor larger change– Bottom up initiative, inclusion and participationBottom up initiative, inclusion and participation– Avoid overload and burnoutAvoid overload and burnout– Allay fears and uncertaintyAllay fears and uncertainty– Build local expertise (transfer of technology)Build local expertise (transfer of technology)

• Competitive advantage : regional centre for training and Competitive advantage : regional centre for training and services in “keyhole surgery”services in “keyhole surgery”

2010 2013 2018

3000 6000 10,000

2 articles/ lecturer

3 articles/ lecturer

4 articles/ lecturer

1,000

1,100

1,200

1,300

1,400

1,500

1,600

2004 2005 2006 2007 2008 2009 2010

0.9 article/lecturer

Performance Trend andProjected Target for Annual No. of Articles in Journals

CITATIONS LEAP

Medical Medical & Health & Health

Technology Technology

Climate Climate ChangeChange Sustainable Sustainable

RegionalRegionalDevelopmentDevelopment

National National Identity, Nation Identity, Nation State, Cultural State, Cultural

Diversity & Diversity & GlobalisationGlobalisation

RenewableRenewableEnergyEnergy

Nanotechnology Nanotechnology & Advanced & Advanced

MaterialMaterialBiodiversityBiodiversity

For For Biotechnology Biotechnology DevelopmentDevelopment

Project 4

Project 4

Niche Excellence Centre

Niche Excellence Centre

(Niche CoEs)

(Niche CoEs)

Project

5

Project

5

Intern

ational Outre

ach

Intern

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achPr

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t 6

Proj

ect

6

Cita

tions L

eapi

ng

Cita

tions L

eapi

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t 7

Proj

ect

7

Wor

ld C

lass

Ben

chm

arkin

g

Wor

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lass

Ben

chm

arkin

gPr

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t 8Pr

ojec

t 8Gl

obal

Lan

guag

e

Glob

al L

angu

age Project 3

Project 3

Bahasa Melayu

Bahasa Melayu

Project 2

Project 2

National Identity

National Identity

Project 2.1

Project 2.1KAMPAKAMPA

Project 2.2

Project 2.2HADHARI

HADHARI

Project 2.3

Project 2.3

PERPADUAN

PERPADUAN

FOUNDATION LAID THUS FARFOUNDATION LAID THUS FAR

INTANGIBLE ASSETSINTANGIBLE ASSETS INTANGIBLE CAPITALINTANGIBLE CAPITAL

CHANGES TO ORGANISATIONAL STRUCTURE

IMAGE BUILDING/BRANDING

BETTER LINKAGES TO NATIONAL INNOVATION SYSTEM

GOVERNANCE – INCLUSION, REPRESENTATION, PARTICIPATION

FOCUS ON QUALITY•Winner of Prime Minister’s Quality Award

TALENT MANAGEMENT

INTEGRITY OF FINANCIAL MANAGEMENT

Recruit Young TalentRecruit Young Talent• Stepping up training of tutors at PhD level locally and Stepping up training of tutors at PhD level locally and

overseasoverseas• Improving post doctoral schemesImproving post doctoral schemes• Attractive starting salary for PhDAttractive starting salary for PhDRetention of the best academic staffRetention of the best academic staff• Fast tracking high achieversFast tracking high achieversContract for Service scheme Contract for Service scheme • Recruit world renowned academics at internationally Recruit world renowned academics at internationally

competitive ratescompetitive rates

• Regular meetings between Regular meetings between management and various management and various stakeholdersstakeholders• Representative of staff (Academic, Representative of staff (Academic,

Professional & Managerial, Professional & Managerial, Support & Technical) Support & Technical)

• Student representative councilStudent representative council• Faculty Advisory Panel Faculty Advisory Panel

• Feedback system for continuous Feedback system for continuous improvementimprovement

• Remove hierarchy, open direct channels of Remove hierarchy, open direct channels of communicationcommunication

• Dissemination of strategic directionDissemination of strategic direction• Acting on feedbackActing on feedback• Collegiality - appreciation of peer discussion Collegiality - appreciation of peer discussion

and consultations and consultations • Respect for differences and appreciate Respect for differences and appreciate

diversitydiversity

• Clear & transparent criteriaClear & transparent criteria• 360⁰ appraisal: assessment by peers, 360⁰ appraisal: assessment by peers,

subordinates, and superiorssubordinates, and superiors• System for nomination and selection of System for nomination and selection of

academic administrative positions. academic administrative positions. • Use of Malaysian Emotional Quotient Inventory Use of Malaysian Emotional Quotient Inventory

(MEQI) Test(MEQI) Test• Online Self-appraisal System for Annual Online Self-appraisal System for Annual

Performance AssessmentPerformance Assessment

WINNER OF PRIME MINISTER’S QUALITY AWARD SINCE 2006NATION’S HIGHEST AWARD FOR QUALITY MANAGEMENT OF AN INSTITUTION

FOLLOW UP AUDIT 2008 REPORTHAS NOT ONLY MAINTAINED LEVEL OF EXCELLENCE BUT HAS MADE SIGNIFICANT IMPROVEMENT AND QUALITY

ENHANCEMENT

ENHANCEMENT

EVALUATION& BENCHMARKING

INFORMATION SYSTEM

RESEARCHEDUCATIONSERVICE

QUALITY COUNCILQUALITY COUNCIL

QUALITY MANAGERS AT QUALITY MANAGERS AT EVERY LEVEL OF UKM EVERY LEVEL OF UKM

REGULAR QUALITY REGULAR QUALITY AUDITSAUDITSREPORTS TO QUALITY REPORTS TO QUALITY COUNCIL & SENATECOUNCIL & SENATE

MONITORING OF QUALITY MONITORING OF QUALITY ENHANCEMENT ENHANCEMENT ACTIVITIESACTIVITIES

QUALITY AWARDSQUALITY AWARDS

ENHANCEMENT

EVALUATION& BENCHMARKING

INFORMATIONSYSTEM

RESEARCHEDUCATIONSERVICE

• PERFORMANCE ON FINANCIAL AUDIT– Clean Certificate from Auditor

General for 7 successive years

Executive Executive Information Information

SystemSystem(SME) (SME)

Staff Staff Information Information

SystemSystem(SMK) (SMK)

Student Student Information Information

SystemSystem(SMP) (SMP)

FinancialFinancialInformation Information

SystemSystem(SKU) (SKU)

Caring Caring Hospital Hospital

Enterprise Enterprise System System (C-HEtS)(C-HEtS)

• Mindset and culture change identified as critical action of phase 1

• Change Management Unit will spearhead the task

How can we inculcate the inquisitive spirit for excellence and not the mediocre sympton of “cukup makan” (just enough) to get a paper qualification.”

•Vision of change easily communicated and shared•Build culture of readiness for change•Focused on tasks at hand•Communicate sense of urgency•Create safe environment to experiment•Allay fears and uncertainty

• Outlines strategies, projects and targets• Information easily accessed and shared• Online portal, dynamic, constantly updated

• Provide support system to facilitate under-performers:

–skills training–exposure–more funds–network and keeping updated with recent

development• Strict monitoring of performance with active

corrective measures• Transfer/or offer VSS to under-performers after 3

years• Redesign performance system appraisal

• Financial : Truly one-line budget; academics to be CEO/Directors of companies

• Governance : Ability to hire and fire, eventually at level of faculties

• Academic : Program approval at Senate level• Students : Freedom to select and admit students• AUKU : Full power to the university board

In preparation of the transformation a Special Task Force has involved participation from various constituents of the University:•All Staff of UKM via e-Warga Login (Online Portal)•Representatives of senior academics involved in the formulation of UKM’s Philosophy, Vision and Mission – memory keepers•Senior management (Chancellory, Deans, Directors, Heads)•Representatives of student and employee associations

COMMITMENT STATEMENTCOMMITMENT STATEMENT

PERTADI (The Association of Administrative & Professional Staff )PERTADI supports UKM’s aspiration to be the first outstanding University for the pride of the country

PKAUKM (The Association of Academic Staff)PKAUKM gives undivided support towards the efforts of UKM to be an APEX University. We are proud to make UKM as a world class national university that preserves the native language and true national pride on the global platform with its adequate academic incentives

PMUKM (UKM Student Association)We, the Student Body promises full cooperation to the Management of University in order to materialiase this project of making Universiti Kebangsaan as an APEX University. At present, UKM is research university; therefore it is an honour to receive such acknowledgement of the much coveted APEX University status

KESUKMA (The Association of General Staff )UKM Employees Union (KESUKMA) fully support Universiti Kebangsaan Malaysia’s bidding for the APEX University status and looks forward to UKM to emerge as One leading universities with excellent students and employees as APEX University and the Union promises to give full commitment and undivided support to the University in future undertakings

THANK YOUTHANK YOUDanke schDanke schöönn

National character National character must be maintained must be maintained in the pursuit of in the pursuit of excellenceexcellence

National interests National interests will be better served will be better served by an APEX by an APEX university with university with national aspirationsnational aspirations