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BOOKING ENQUIRY FREQUENT QUESTIONS The size of your pet determines the size of the crate needed to transport them, and therefore the freight price, to which the fixed fees are added. Attention to detail now will ensure an accurate quote first time, and no budget blow outs. FAX to (06) 326 8563 Collect From: Destination: Owner name: Contact Phone: Pet name: Species: Age: Breed: Length (A): cm Height (B): cm Width (D): cm Leg (C): cm Q: Can I provide my own travel crate? A: Yes, however it must be IATA approved. Check with us first if you intend on purchasing a crate yourself. If we provide the travel crate, you can be assured it is suitable for your pet, and satisfies the intended method of transport (including regulatory labeling). Q: What size travel crate will my pet need? A: The travel crate must be large enough for your pet to be able to stand upright (+10cm for ventilation), turn around and lie down comfortably. Q: Should my pet be sedated for traveling? A: This practice is no longer recommended as altitude reduces heart and respiration rates. Sedation has the same effect. Combined, these effects can be dangerous, so we use homeopathic options instead. Tolly Farm 94 Mulgrave Street ASHHURST 4810 New Zealand (06) 326 8553 We safely and securely transport your pet (06) 326 8553 [email protected] www.tollyfarm.co.nz “MAXIMUM COMFORT MINIMUM FUSS” Tolly Farm PET TRANSPORTER A B C D Around town Interisland International

BOOKING ENQUIRY FREQUENT QUESTIONS Tolly Farm · 2015-09-15 · BOOKING ENQUIRY FREQUENT QUESTIONS The size of your pet determines the size of the crate needed to transport them,

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Page 1: BOOKING ENQUIRY FREQUENT QUESTIONS Tolly Farm · 2015-09-15 · BOOKING ENQUIRY FREQUENT QUESTIONS The size of your pet determines the size of the crate needed to transport them,

BOOKING ENQUIRY FREQUENT QUESTIONS

The size of your pet determines the size of the crate needed to transport them, and therefore the freight price, to which the fixed fees are added. Attention to detail now will ensure an accurate quote first time, and no budget blow outs.

FAX to (06) 326 8563

Collect From:

Destination:

Owner name:

Contact Phone:

Pet name:

Species: Age:

Breed:

Length (A): cm Height (B): cm

Width (D): cm Leg (C): cm

Q: Can I provide my own travel crate? A: Yes, however it must be IATA approved. Check with us first if you intend on purchasing a crate yourself. If we provide the travel crate, you can be assured it is suitable for your pet, and satisfies the intended method of transport (including regulatory labeling).

Q: What size travel crate will my pet need? A: The travel crate must be large enough foryour pet to be able to stand upright (+10cm for ventilation), turn around and lie down comfortably.

Q: Should my pet be sedated for traveling?A: This practice is no longer recommended as altitude reduces heart and respiration rates. Sedation has the same effect. Combined,these effects can be dangerous, so we usehomeopathic options instead.

Tolly Farm94 Mulgrave Street ASHHURST 4810

New Zealand(06) 326 8553

We safely and securely

transport your pet

(06) 326 [email protected]

www.tollyfarm.co.nz

“MAXIMUM COMFORT

MINIMUM FUSS”

Tolly FarmPET TRANSPORTER

A

B

C

D

• Around town

• Interisland

• International

Page 2: BOOKING ENQUIRY FREQUENT QUESTIONS Tolly Farm · 2015-09-15 · BOOKING ENQUIRY FREQUENT QUESTIONS The size of your pet determines the size of the crate needed to transport them,

OUR PLEDGE OVERVIEW TESTIMONIALS

BOARDING

Here at Tolly Farm we are dedicated animal lovers, both personally and professionally. Our aim is to make your pet’s travel as safe and comfortable as possible. We take all the stress and worry away, hence our motto

I give you my personal guarantee that we will be there every step of the way, and we will treat your pets like our family, until they are reunited with yours.

Simone Morrison

“MAXIMUM COMFORT

MINIMUM FUSS”

Tolly Farm94 Mulgrave Street ASHHURST 4810

New Zealand(06) 326 8553

We cover :- • Researching international regulation • Vet visits and export certificates • Crate hire and purchase • Shippers declarations and labeling • Road transport • Flight bookings

We’ll have some fun while you are away; no stress here!

We recommend you board your pets with us while you get settled at your new location. Unfamiliar surroundings and unpacked boxes can add to a pet’s anxiety during any transition.

Boarding with us means your pets get to know us, and we can take them through the whole process.

Simone with Zak and Jake

how she was doing as well as promptly replying to any enquiries from me. It felt like she was being looked after by family.” - Katherine and Tiny, NZ to Ontario, Canada

“Simone, I can't even begin to thank you enough for all of your help in getting my fur baby Tiny to me on the other side of the world. During the time Tiny spent with you before departing NZ, you provided me with regular updates on

that extra mile and going out of your way to make his journey as short and painless as possiblefor both of us. I especially appreciated the update whilst he was in transit, it was huge knowing that he was okay and knowing his whereabouts during his long journey.” - Michelle and Tucker, NZ to Capetown, South Africa

“Tucker has arrived safely and we are ecstatic to have him in our home. Thank you so much for your efficient and patient service.Thank you for going

Call us to discuss your transport needs today.