BEST PRACTICES IN CONSTRUCTION INDUSTRY SEMINAR (BPCI 2008)

“ TOLLED ROAD-PAST, PRESENT & FUTURE “

By:Y. Bhg. Dato’ Ir. Haji Mohamad Razali B. Othman

Director GeneralMalaysian Highway Authority

CONTENT

-INTRODUCTION-HIGHWAY DEVELOPMENT-PAST-PRESENT-FUTURE-CONCLUSION

INTRODUCTION• Road privatization policy started in 1983

North Klang Straits Bypass (NKSB) By Shapadu Comp. Ltd. (1983)

Jalan Kuching Highway by Kamunting Corporation (1986)

North – South Expressway (1989)

HIGHWAY DEVELOPMENT

219

485

960

1,220

1,507

0

200

400

600

800

1000

1200

1400

1600

81-85 (4thplan)

86-90 (5thPlan)

91-95 (6thPlan)

96-00 (7thPlan)

01-05 (8thPlan)

Period of Malaysian Plan

To

tal l

en

gth

(k

m)

Total Road Length in Malaysia ('000 km)

10.4

77.2

14.5

64.3 65.2

18.0

38.9

-

20.0

40.0

60.0

80.0

100.0

55 65 75 85 95 99 `07

Year

Tota

l Len

gth

('000

km

)

From the Bar chart showed the increase of the road length in Malaysia (excluding rural & village road) from 66,391 kilometers to 77,240 kilometers in 2007.

PAST

• Federal Government decided to embark construction of a toll expressway (1977)

• The decision was based on :

From Bukit Kayu Hitam to Johor Bahru known as North – South Expressway

•The general Transportation Study of Malaysia (1967-1968)•The Malaysian Highway feasibility Study (1970-1971)

•Feasibility study and Toll Application (1977-1979)

MAIN OBJECTIVE HAVING THE

HIGHWAY

Provide an efficient network system of highway

Accelerate economic growth

Supplement the existing Federal Route 1

Help to alleviate traffic congestion along Federal

Route 1

Facilitate fast and uninterrupted movement of

traffic

Provide a smooth, comfortable and safe ride

Using international standards•Able to reduce vehicle operating

cost•Reduce traveling time

PRESENT

TOLL HIGHWAYS

Under Planning:•2 nos of highway

Under Construction:•7 nos of highway

Under Operation:•23 highways operated by 17

Concession Company

Bil Highway Route No.

Highway Length

1. E1 North – South Expressway 823.0 Km

2. E36 Penang Bridge 13.5 Km

3. E8 Kuala Lumpur – Karak Highway 60.0 Km

4. E15 Butterworth – Kulim Expressway 16.8 Km

5. E5 Shah Alam Expressway 35.0 Km

6. E6 North – South Expressway Central Link 48.0 Km

7. E29 Seremban – Port Dickson Expressway 22.7 Km

8. E3 Malaysian – Singapore Second Crossing Expressway

44.7 Km

9. E11 Damansara – Puchong Highway. 40.0 Km

10. E7 Cheras – Kajang Highway 11.7 Km

11. E9 Sungai Besi Expressway 16.7 Km

Highway In Operation :

Cont..Highway In Operation :

Bil Highway Route No.

Highway Length

12. E12 Kuala Lumpur – Ampang Elevated Highway 7.4 Km

13. E23 Western Kuala Lumpur Traffic Dispersal Scheme

26.0 Km

14. E18 Kajang Traffic Dispersal Ring Road 37.0 Km

15. E10 New Pantai Expressway 19.6 Km

16. E35 Shah Alam – Kuang Expressway 25.0 Km

17. E8 East Coast Highway (Phase1) 169.0 Km

18. E30 North Klang Straits Bypass 8.0 Km

19. E30 New North Klang Straits Bypass 7.5 Km

20. E17 Butterworth Outer Ring Road 12.1 Km

21. E38 Storm Water Management And Road Tunnel (SMART)

3.06 Km

22. -Jln Cheras, Sambungan Timur-Barat, Lebuhraya Sungai Besi (Lebuhraya Metramac)

25.0 Km

23. E20 Kuala Lumpur – Putrajaya Highway 26.0 Km

TOTAL LENGTH : 1507.56 Km

Highway In Operation :

NORTH - SOUTH EXPRESSWAY (PLUS) ( 848 KM )TOLL PLAZAS - OPEN 7 NOS., CLOSED - 60 NOS.

(before upgrading)

KUALA LUMPUR - KARAK HIGHWAY (KL-KARAK) ( 60 KM )TOLL PLAZAS (OPEN) - 2 NOS.

Highway In Operation :

WESTERN KL TRAFFIC DISPERSAL SCHEME (SPRINT) (26 KM)TOLL PLAZAS – 3 NOS. INTERCHANGES – 13 NOS.

Highway In Operation :

AMPANG-KL ELEVATED HIGHWAY (AKLEH) ( 7.4 KM )TOLL PLAZAS OPEN -1 NO.

Highway In Operation :

PRESENT CONSTRUCTION

• Most of present toll highways – urban area• Through heavily populated area• Mitigation measure needed in solving

problem

• ENVIRONMENTAL PROBLEM (SENAI – DESARU EXPRESSWAY)

MITIGATION MEASURES:

•Safeguarding water Catchment from contaminated spillageSDE highway alignment traverses through Sg. Layang Water CatchmentPollutant Removal System (PRS) sited at strategic locationThe objective to remove the chemical/pollutants from the surface runoff, preventing them from reaching the water catchmentPRS essentially comprises 4 component:-

Grass SwaleGrass Pollutant TrapOil / grease / chemical FiltrationRetention

MITIGATION MEASURES:

Pollutant Removal System Process

• LAND USE PROBLEM

•Land scarcity

•Space constraint – urban area

•Increase usage of highway by local commuter – cause congestion

•The experience of dealing with the problem:-•DUKE Highway•SPRINT Highway

• DUKE HIGHWAY PROJECTMITIGATION MEASURES:

LIMITATION OF RIGHT OF WAY (R.O.W)

Redesigning the drainage system to

suite the R.O.W condition

• DUKE HIGHWAY PROJECTMITIGATION MEASURES:

LIMITATION OF RIGHT OF WAY (R.O.W)

Application of Reinforcement

Concrete wall for a spacious

carriageway

ii) Reconfiguration of InterchangesMITIGATION MEASURES:

LIMITATION OF RIGHT OF WAY (R.O.W)

•Reconfiguration of interchanges (eg: Sentul Pasar Interchange)•Advantages :-

•No acquisition for drainage reserve•Providing free flow of water•No interfacing with flood mitigation structure

*Interchange Design to skirt around the Existing detention pond by JPS as a flood mitigation measure

iii) Sharing of TNB power line reserveMITIGATION MEASURES:

LIMITATION OF RIGHT OF WAY (R.O.W)

Existing R eserve = 40 m

13.4 m10 m

13.4 m

1.6m1.6m

6 m

6 m

6 m

12 m

•Original proposal – separate reserve for highway and TNB power lines•Benefits:-

•29 houses & 5 shops not to be acquired•Live line maintenance from the deck

• SPRINT HIGHWAY PROJECTMITIGATION MEASURES:

•Designed using innovative methods to minimise land use and disruption to the environment during construction.

•700 m Bored tunneling construction method through a hill as a direct access through Penchala•To preserve the ecology and environmental

• SPRINT HIGHWAY PROJECTMITIGATION MEASURES:

•Designed using innovative methods to minimise land use and disruption to the environment during construction.

•First in Malaysia to feature double deck structure

• Traffic congestion problem at toll plazasMITIGATION MEASURES:

•Introduction of Electronic Toll Collection (ETC) occurs after completion of the NSE in Sept. 1994.

•Earlier stage of implementation, less number of highway users using this system.

•Number had increase yearly due to the increase in number of highway users which resulted to traffic congestion at toll plazas especially during peak hours and festive seasons.

•Starting from 1 July 2004, Government decided to use only one ETC system namely Touch & Go.

•It can be used for other purposes such as public transport and public parking.

• Traffic congestion problem at toll plazasMITIGATION MEASURES:

0

200

400

600

800

1000

1200

1999 2000 2001 2002 2003 2004 2005 2006

TO

TA

L T

RA

FF

IC (

mil

lio

n)

YEAR

TNG & Smart Tag

Total Traffic

Comparison between the use of Electronic Toll System (ETC) and total number of traffic

Only 41% use ETC (TnGo &

smart Tag)

Mitigation measures:•Preparing Guideline

Mitigation measures:•Government compensation•Re-evaluating C.A and renegotiate the term

Mitigation measures:•Coordination between Government agencies and private company•Improve C.A

Mitigation measures:•Impose penalty•Established KPI

ISSUES

TOLL•A sensitive issues and become major problem in the country

LAND•Land cost much higher than estimated in implementation

stage

IMPROVEMENT TO CONCESSION AGREEMENT•Set-up committee to re-

evaluate the existing C.A and improve it.

CONGESTION•Growth development - generated traffic & saturated•Bottleneck and user’s behaviour

ISSUES

CUSTOMER SATISFACTION

•Engage consultant to get feedback from

customer

80% as a benchmark, improve some complain and comment from customer

• Land issue

•Land cost – critical components and big impact to overall project cost •Planning stage – estimated land cost•Implementation stage – land cost are higher than estimated

•Due to affected lots converted their status (plantation to residential / commercial)

•Solution :•MHA currently preparing new guideline in handling the unacceptable increase in the land cost

• Toll issue

•Sensitive issues and major problem in the country•Toll rate and frequency toll rate review – agreed in the Concession Agreement (C.A)

•Toll rate agreed – must be sufficient to cover capital expenditure (CAPEX), operating expenses (OPEX), financial obligations and returns to the promoters.•No increment toll rate as stipulated - Government must compensate concessionaires

•Major issues – acceptable & affordable toll rate•Solution:

•Currently MHA re-evaluating all the existing C.A term for affordable toll rate•Action taken – concession period extension, toll rate restructuring

• Congestion issue

•Congestion contribution:-•Development in the vicinity of the highway •Existing bottleneck •Users behavior - weaving

•Effect – stress, waste of fuel, waste of time, emits smoke•Solution:

•Coordination between government agencies and private company•Improvement to C.A prior to traffic congestion problem

• Improvement to Concession Agreement

•MHA planning department set-up a committee – to re-evaluate & improve C.A• Solution:

•To impose LAD – project completed as schedule•To impose penalty – non compliance and non conformity•Established Key Performance Indicator (KPI) – standardize work performance•May instruct Concession Company to review the traffic forecast

• Customer (Highway User’s) Satisfaction •Overall satisfaction Index of the Highway for the year 2007 reflected that Malaysian road users were satisfied (rated as ‘four star’/’good) With scored for all highways between (66%-85%)•Survey base on five major area as listed below:

•Highways Management •Toll Plaza Management•Ronda Services•Rest Service Area•Lay By service

• From the finding, mitigation measures to improves the Costumer Satisfaction Index will carried out by Concession company

FUTURE

FLEXIBLE TOLL SYSTEMS

TRAFFIC MODEL STUDY

TENDERING OF NEW HIGHWAY

FLAT TOLL RATE

MULTI LANE FREE FLOW (MLFF)

SHADOW TOLL

MHA’S TRAFFIC MONITORING

CENTRE

FUTURE

• Future highway development programme

•Government still embark on privatisation programme through:-•Build-Operate-Transfer (BOT)•Private Finance Initiative

•Reviewing the Highway Network Development Plan (HNDP)•Viable project for privatisation•Impact on National economy

• Flexible Toll Systems

•Toll discount on non peak hour •10% discount starting 1 Jan 2009 for NSE and ELITE highway•Discount period from 12.00 am to 7.00am

•Massive traffic congestion due to accident / festivals season

• Flat Toll Rate

•One toll rate until the end of the concession period•No toll rate increment

• Multi Lane free Flow (MLFF)•Latest toll electronic collecting system in Malaysia•Will encourage smooth traffic movement•Capacity of peak hour transition rate – 2200 vehicle per lane per hour•Government in process of trial – December 2008

•Toll Plaza Penchala, Damansara – Puchong Highway•Toll Plaza Batu 3, federal Highway 2

•Expert involved in the trial:-•Mitsubishi Group and Kapsch Com

•Objective of the trial:-•Study system effectiveness in term of safety and practicality aspect

• Shadow Toll

•Has been implemented in several countries in Europe•Modified version need to be look before applying in Malaysia•Method:-

•No toll paying by user at toll booth•Government pay to the Company based on number of traffic

• Tendering of new Highway in Malaysia

•Implementing an open tender concept for new privatized highway•To ensure transparency – reasonable and competitive price

• Traffic Model study for Klang Valley and its conurbation

•A study for the new traffic model•Basically to develop Traffic Demand Forecasting Model•Finding and analysis – Land use, Socio-economic Framework, traffic survey•Will assist Government in evaluating and choosing viable road project

• MHA Traffic Monitoring Centre

•Collecting and disseminating traffic information in real time basis on toll highway to the public

CONCLUSION

•Improvement have been done to make sure the toll highway are built of the best quality, maintain and operated in the best conditions.

•Continuous negotiation and discussion between Government and Concession Company in all stages are an important for the successful of project.

•Innovation and optimisation in the design, construction, operation and maintenance has resulted in having a highway of the best quality and at reasonable price.

•When dealing in urban construction – need to reduce impact on social and environmental.

•Win-win situation between Government and Private sector:•Government – get infrastructure early, quality•Private sector – get the reasonable return from the investment

•Future- to fulfill the customer satisfaction

•Way forward-MHA TMC as a National Traffic Information Centre •MHA as a Public Sector Comparator (PSC) to concession companies

THANK YOUTHANK YOU

TERIMA KASIH