Bc Final Presentation

8/9/2019 Bc Final Presentation

1/32


2/32

Communication Networks in

Organizations.


3/32

Presented by: Afifa Mujahid (3943)

Huda yaqoob (3933)

Ayesha Rehman (3935)

Rabia Afzal (3944)

Communication networks in organizations


4/32

Layout:

Communication Network

Role of communication in organization

Organizational structure

Formal Downward Communication

Upward Communication Horizontal Communication

Centralized Networks

Media used

Decentralized Networks

Media used



5/32

Cont Network performance

Gatekeepers

Informal

Grapevine

Media used

Conclusion



6/32


Communication Network

Communication Network is theregular pattern, system or

structure, designed or built upalong hierarchical or person toperson relationship through whichinformation flows in an

organization.It has regularity in its pattern orstructure.CN can be Formal and Informal.


7/32


8/32

Cont...

Properly managing communication

processes is central to organizationalfunctioning.


9/32Communication networks in organizations

Organizational Structure:Directing the Flow ofMessagesOrganizational structure:

The formally prescribed pattern of

interrelationships existing between the

various units of an organization

Dictating who may and may not

communicate with whom Abstract construction

Depicted in Organizational Charts


10/32

Types of communication

networks

Formal communication network Centralized

Decentralized

Informal communication network




Formal Communication

The process of sharing official

information with others who need to know

it, according to the prescribed patternsdepicted in an organization chart.




Downward Communication: Instructions, directions, orders

Feedback Upward Communication:

Data required to complete projects Status reports

Suggestions for improvement, new ideas Horizontal Communication:

Coordination of cooperation




President

Vice

President

Vice

President

Manager Manager Manager Manager

Efforts at coordination

Info

rma

tion

Instructions

and

dire

c

tives


14/32


Centralized Networks

One central person

Unequal access to information

Central person is at the

crossroads of the information flow


15/32


Communication Structures

Centralized

B

A C

D

EY


16/32



Centralized

AC

E

B

D

Wheel


17/32



Centralized

E

D

C

B

A

Chain


18/32


Decentralized Networks

Information can flow freely

No central person

All members play an equal role in

the transmittal of information


19/32



Decentralized

Circle


20/32



Decentralized

Comcon


21/32

Formal and Informal Channels of Communication

Communication Networks


22/32

11/18/2003Formal and Informal Channels of Communication

Network Performance


23/32

11/18/2003Formal and Informal Channels of Communication

Gatekeepers


24/32

Formal Media

Company newsletters

Employee handbooks

Company magazines Formal meetings

Flyers and bulletins

Memos

Faxes

All-employees mailings



25/32


Informal Communication

Information shared without any formally imposedobligations or restrictions

If an organizations formal communication represents its

skeleton, its informal communication constitutes its

central nervous system


26/32


Informal CommunicationStructures

Deviation from the plannedcommunication structure

Direction of the flow of information

Leaving out people in thecommunication line

Integrating people into thecommunication line


27/32


Informal Networks

Y

D

C

B

A

Chain

A

JB

D H I

K

F

GE

C

Gossip

A

F B D

J

H

CE

K

G I

X

Probability

A

C

D

F

J

IB

Cluster


28/32


Grapevine

1. a secret means of spreading orreceiving information

2. the informal transmission of(unofficial) information,gossip or rumor from person-to-person -> "to hear about

s.th. through the grapevine"

3. a rumor: unfounded report;hearsay


29/32

Cont

Eng. Grapevine

An organizations informal channels of communication,

based mainly on friendship or acquaintance

Origin: American civil war [grapevine telegraphs]



30/32


Informal Media

Face-to-face discussions

Telephone

Voice messaging (voice mail)

E-mail

Instant messaging (chat)


31/32

Conclusion

Without effective communicationnetworks the organization cannotwork effectively.



32/32

Documents

Bc Final Presentation