Briefing to CEO

Wednesday, 5 Jan 2011

Information Technology

IntroductionTo provide information on Warees IT Job Scope and Responsibilities

BackgroundIT Support is part of Corporate and IT Support which is one of the sections under Warees Investments Pte Ltd. The role of the IT Support is to ensure that all IT operations are running smoothly in the organization.

Section StructureWAN ZAID DEHYA KAMAL(Manager, Operations)AZRIE ARIS(IT Executive)

Job Scope / ResponsibilitiesManage Warees office IT infrastructure Manage Warees website Manage Mediaware technical infrastructure Manage Mediaware clients Mosque Commercial advertisers

Job Scope / ResponsibilitiesIT support for Mediaware and Warees (front-end & back-endWarees website maintenanceInventory and Warranty checksUpdates and upgrades for software and hardwareAttend to Mediaware clients request and fault complaintsAttend to IT clients request and fault complaints

Warees Network Diagram

IT Equipment in Warees 5 ServersFile and Print ServerEmail / Web ServerDatabase ServerMediaware ServerCMMS Server25 ThinkCentre and OEM PCs11 Thinkpad Laptops6 Printers

Warees Corporate Website

Current Systems in WareesTimberlineWarees E-Portal

What is mediaWare?mediaWare is a comprehensive Digital Signage network solution that helps you deliver your messages to your target audience with greater impact.

While being Scalable, Stable and Secure, it is also easy to Implement and Maintain.

With special Design and DeploymentCapabilities, mediaWare can effectively cater to the needs of Digital Signage networks ranging from small and medium to the Large-Scale projects.

Introduction to mediaWarePC with mediaWare client software for designCentral mediaWare serverPC with player softwareLCD or Plasma TV

How mediaWare can be deployed?mediaWare Network DiagramLANLANDesigners PCDesigners PCmediaWare scheduler serverPlayer PCPlayer PC

Benefits of mediaWareSuitable for Remote-Location of the Plasma / LCD Display eg. Mosques, Public areas, Shopping Centres.Centrally managed via Internet.One server can control multiple remote Display via the Internet.Each remote Plasma display would require a hardware Player.

Where mediaWare can be used?Such Businesses and Strategic Locations have benefited from mediaWare:Mosques & MadrasahsHospitalsBanksOffice BuildingsHotelsSchools & Universities

WarehousesProperty IndustryShopping CentersAirports and Railway StationsRestaurantsNO MORE PAPER BASED NOTICE BOARDS & ADVERTISEMENTS!!

Sample for Mosque Public Information

Sample for Restaurant MenuSample for Queue Display

Sample for Shopping CenterSample for Transportation Schedule

Sample for Office Building Directory

Endless PossibilitiesColumn Information & Advertisement

Action Plan 20111MEDIAWARE AND LIGHTBOX1.1Brochures for Mediaware and LightboxObjective:The brochure is for the purpose of marketing the Mediaware and Lightbox as a package. Since Warees will be getting the commission from marketing the Lightbox, we will include this in a market it together with Mediaware, the Mediaware and Lightbox brochure will be seperate from Warees IT Services brochure.

Action Plan 20111MEDIAWARE AND LIGHTBOX1.2Mediaware location expansion and relocationObjective:Some of the Mediaware in mosque are off most of the time and viewership is minimal. As an expansion program, we will identify Mediaware which are inactive and relocate them to a more strategic location.

Action Plan 20112INTERNAL IT (Warees Investments, Warees Halal)

2.1 Office system Front-End

Objective:The objective is to review the current office system setup and determine if any improvements or upgrade needed in terms of hardware and software.

Action Plan 20112INTERNAL IT (Warees Investments, Warees Halal)2.2Office system Back-EndObjective:The objective is to review the current backend support system and determine if upgrades or improvements needed to support the daily operations. Scope:Email ServerDatabase ServerInternet Information ServerePortal and easy-pay systemBackups

Action Plan 20112INTERNAL IT (Warees Investments, Warees Halal)

2.3 Timberline ApplicationObjective:To continuously manage the database for the system.

Scope:Collaboration with AccountsTargets / Timeline:Monitoring and back-up of existing database

Action Plan 20112.4Asset TaggingObjective:To record each IT hardware for tracking purposesScope:Digital cameras, projectors, PC, Monitors, Keyboard and mouse, External HDD, Laptops, other IT related devices

Action Plan 20112.5 Server Room cleanup and reorganization & better lightingObjective:The server room has poor lighting and is overloaded with equipment and need to be cleared for better working environment and safety. There are one equipment rack that can be shifted out to the Warees Halal 3rd floor office to house spares and outdated equipment. The exercise also allows the server room to free up more space for future expansion.

Areas of Improvement and Future PlansTo employ a firewall appliance to enhance the network security at the end point of Warees network To employ 2 sets of backup tapes so that there is an additional week of backup. This is for the purpose of disaster recovery restoration, in case of servers cessation.

Areas of Improvement and Future PlansTo implement remote access of network folders. Further enhance the Business Continuity Planning for IT in the event of any disaster

Areas of Improvement and Future PlansWorking closely with Fund Raising Team and Halal Division to improve marketing efforts for Mediaware.Explore new technologies and enhancements for Mediaware to keep up with current competitors and public display service providers

Thank You

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