Noel Guillermo L. Jacob 246 Piedmont Street, Hills of Maia Alta, Antipolo City           Mobile Number: 0917-5202169/0932-3698029Home Phone Number: 661-2877E-mail Address: nols_jacob@yahoo.com       Work Experience

July 2012 – Present

Cash Management Section Head (Senior Assistant Manager)Planters Development Bank, Head Office, Makati City

Ensure effective and efficient management of Cash Centers in conforming with the bank’s established policies, procedures and controls. Handles 4 cash centers and 12 standalone branches with armored cars with the equivalent of 60 manpower composed of officers and staffs.

Ensure effective and efficient operation of branch-based Armoured Cars conforming to the bank’s standards of service delivery and to established policies, procedures and controls.

Monitor, review, and manage operating expenses of the Cash Centers

Regularly review performance and profitability of deposit pickup accounts

Monitor and review bank-wide Cash-In-Vault (CIV) levels and coordinate with concerned branches to optimize the same

Monitor, review, and control Due-From-Local-Bank balances by issuing check withdrawals to maximize funds in the Bank’s Bangko Sentral ng Pilipinas (BSP) account

Review and endorse all enrolments for deposit-pickup service and coordinate with the servicing Cash Centers or branches.

Analyze profitability of deposit pickup accounts and make recommendations re – accounts not meeting the required average daily balance (ADB)

Evaluate and recommend depository accounts that can be closed and correspondingly implement actions to service excess cash of concerned branch

February 2012 – July 2012

Branch Cluster Operations Officer (Assistant Manager Level)Planters Development Bank, Makati City (Handled the following branches: Antipolo, Angono, Taytay, Marikina, Pateros, Pasig and Head Office Cash Centers)

Responsible for ensuring that cluster branches under supervision are compliant to the established policies and procedural guidelines of

the Bank and that the BSP prescribed internal controls are observed and complied with at all times.

Visit cluster member branches at least once a quarter and perform the following during visits:o Check if the branch personnel’s duties and responsibilities are

consistently carried out in accordance with Bank’s policies and procedures and the required internal control on all branch transactions are observed and complied with at all times

o Ensure/monitor that all new bank policies, procedures/instructions and reminders are being interpreted and carried out properly and timely by the cluster branches

o Ensure standardization of processes across cluster branches and that corrective measures are taken promptly whenever changes in operating conditions have made the procedures obsolete/inadequate by recommending policy revisions or enhancements

Prepare/accomplish branch operations checklist report highlighting identified risk areas in the day to day operations of the cluster branches and ensure timely submission to the Quality Assurance Officer (QAO)

Discuss results of operations review with the branch personnel and recommend actions to be taken to correct identified risks areas and/or exceptions/ deviations noted during the review

Monitor/follow up branch actions on noted exceptions/deviations and significant findings during branch visitations

Ensure that all cluster branches’ records retention policy is in place

Assists cluster branches in the preparation and submission of audit replies within the agreed time frame

Monitor and ensure cluster branches’ timely and accurate submission of all reports required by management and regulatory bodies

Initiate process/work flow improvements in order to simplify handling of transactions

Regularly update the QAO and Branch Operations Department Head on the status of performance or concerns of cluster branches related to branch operations

Ensure identified training and development needs of cluster branches personnel are conducted and met. Provide assistance and support in the buildup of skills competency of cluster branches’ personnel

Conduct periodic on-the-job coaching of branch officers and staff Conduct regular meeting with cluster branches to ensure that

branch personnel are well informed of changes or updates in systems, new products and services or policies and procedures of the bank

Monitor job rotation/cross posting if implemented between staff and officer for internal control and training purposes; recommend compliance when so required

February 2008- February 2012

Customer Service Officer (Assistant Manager Level)Planters Development Bank – Antipolo Branch

Assist the Branch Service Head in ensuring that the branch maintains operational proficiency based on established policies, procedures and controls.

Process outgoing clearing checks and do call back/vouching transactions.

Prepare the necessary branch reports. Assist in the in-house business development of the branch

and ensure customer retention

May 2007- February 2008

Cash Center Officer 1- Cashier (Administrative Officer) Planters Development Bank – Head Office Perform the duty of primary cash custodian Over all in charge of servicing cash requirements of various

Plantersbank branches Primarily in-charge of various depository bank (Peso & Dollar)

transactions, such as but not limited to deposit, withdrawal Perform depository and withdrawal transactions with BSP Serve as Dispatch Officer for armored cars Primarily in charge of new clients with deposit pick up

arrangements; retention and complete service satisfaction of old ones

November 2006 – May 2007

Reserve Officer (Administrative Officer)Planters Development Bank

Perform the assigned duties and responsibilities in the branch as:o Branch Service Head (BSH)o Customer Service Officer (CSO)o Customer Service Assistant – CSA Tellero Customer Service Assistant – CSA New Accounts Clerko Customer Service Assistance- Roving Teller

Ensure that assigned tasks are properly performed in the branch of assignment by using the job checklist and job description.

Observe proper internal control in the discharge of duties. Review branch transaction versus existing bank policies and

using the audit checklist. Submit activity report to Area Head and documents therein the

result of operations review and other observations noted. Observe proper cost cutting measures at all times. Suggest cost management measures to branch officers. Train new branch employees

January 2001 - November 2006

Senior Distributing Staff (Level C-Signor)Bank of the Philippine Islands - Mandaluyong Processing Center

Assist the manager in overseeing and ensuring the proper manpower distribution of the unit

Perform managerial functions, such as: overseeing the daily operations; checking and counter-signing all documents with Php55k and below transactions

Handle the regional and local clearing of two (2) BPI branches Perform electronic clearing transmission of all satellite branches

of the Processing Center Vouch the correctness of all teller-initiated transactions of the

branch Prepare accounting entries and ensures correctness of cash in

vault December 1999 – December 2000

Senior Accounting Staff (Level C-Signor) Bank of the Philippine Islands - Mandaluyong Processing Center Assist the manager in overseeing and ensuring the proper

manpower distribution of the unit Perform managerial functions, such as: overseeing the daily

operations; checking and counter-signing all documents with Php10k and below transactions

Head of the team that established the Accounting System Set-up of BPI North Greenhills Family Bank Branch to the BPI Accounting System

Head of the team that oriented the Far East Bank employees on the BPI Accounting System

March 1993 – November 1999

Accounting Staff Bank of the Philippine Islands - Mandaluyong Processing Center Prepare accounting entries of branches for proper classification

to the different General Ledger Accounts Conduct balancing of General Ledger Accounts versus Subsidiary

Ledger Prepare the Unit’s Manpower and Overtime Reports to be

submitted to the Head Office Prepare various financial and tax reports (Statement of

Condition, Statement of Income and Expense, Expanded Withholding Tax, Deposit Income Tax Reports for Peso and Dollar accounts)

#September 1992 – February 1993

Time Deposits / New Accounts Staff Bank of the Philippine Islands - Shaw Blvd. Branch Facilitate account opening, placements and other investment

accounts Handle major placements of branch customers Market the investment products of the bank to branch customers

May 1990 – September 1992

Online Processing Staff Bank of the Philippine Islands – Mandaluyong Branch Handle savings and current accounts of clients, ensuring

correctness of transactions. Prepare daily list of returnable check items, acts as collecting

individual of delinquent accounts and collects the appropriate bank charges

Seminars AttendedTotal Quality Program, August 1990 Signature Verification Seminar,  June 1990Customer Service Workshop I, August 1993 Customer Service Workshop II, September 1994  Fraud and Counterfeit Detection Seminar, July 1995 & July 2008Team Building Seminar, March 1996English Proficiency Seminar, November 2009Supervisory Skills Training, November 2009Basic Commercial Credit Course Seminar, July 2010AMLA, May 2008Negotiable Instruments Seminar (February 2012)

Educational Background1986 – 1990  University of Santo Tomas                    Bachelor of Science in Commerce, major in Business Administration1982 - 1986   Aquinas School                    High School, Consistent Honor student1978 - 1982   Aquinas School                     Elementary, Consistent Honor student

Personal BackgroundBirthday    December 21, 1969                   Manila, PhilippinesCivil Status    Married, with two childrenSpouse    Maricon A. Jacob

Vice Chancellor, La Salle College AntipoloOther Information   

Fluent in English and Tagalog. Skilled in using MS Office Programs (Word, PowerPoint and Excel)