ATM Solutions provided by IMS

An introduction to IMSA Leading Provider of Banking Solutions

Executive SummaryIMS are respected within the banking sector as our approach to Customer Service and at-tention to the individual needs of each cli-ent. Our commitment to build upon each customer relationship through our motto of ‘Trust & transparency’, enables IMS to pro-mote and deliver a service model centred around our comprehensive portfolio of in-house solutions, provided towards the lead-ing Banking Financial Institutions.

industry leading service that simply cannot compete with.

1 2Mission

We are now planning to execute a selection of services for 2020 to be rolled out to the

WHO ARE WE?

To develop the solutions today that will sup- port our customers tomorrow. To lead the industry with our spirit of innovation, inven- tion & inspiration.

DELIVERING EXCELLENCE

Been in the market from 2004 so conclusively proves that we can pro-vide our clients with the services we promise while maintaining years of suc-cessful business relation-ship to the following clients.

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3 4Our Company

IMS approaches client relationships from a consultative perspective, developing part-

-cial outcomes. For every customer, we have a thorough work process in place to design individual services and bespoke solutions for unique needs and goals.

Our TeamAt IMS, our colleagues are our most valu-able asset. As we grow, we continue to ex-pand our team of professionals.

Our customers are frequently invited to

Khalid Abdel-Wahab

experience the investment of materials, personnel and resources that have helped make us the market leader.

range of solutions to the world’s leading banks.

REPAIR

REDESIGN

FAST WORK

APPLICATIONS

1. ATM S T R I P D O W N

2. S H E L L & F A S C I A C L E A N I N G & R E -S P R AY

3 . C O M P O N E N T P A R T S R E V I E W & T E S T E D

4. C L E A N I N G , L U B R I C AT I O N & R E F I T F O R W O R K I N G P A R T S

5 . B E LT S & S U C K E R S R E P L A C E D

6. S C R E E N R E P L A C E M E N T

7 . F I N A L I N S P E C T I O N & T E S T

Our Parts repair service can also deliver real value for our customers. Returning damaged parts back to market, repaired, quality tested and complete with new warranties.

CONSULTING

FIELD SERVICES

We provide a full end to end installation s e r v i c e f o r ‘ t h r o u g h t h e w a l l ’ ATMmachines, lobby machines.

SOLUTIONS FOR YOU

SERVICING YOUR ATMS

IMS have extensive experience with ATM service’s from 1st too 2nd line maintenance giving a complete selection of services.

We are able diagnose NCR 58xx Personas and 66xx Selfserv ATMs in the field, authorise new USB modules in NCR SelfServ ATMs, and diagnose the health of NCR ATM.

We are able to run ATM diagnostics on an NCR ATM via the field or on a PC within our workshop.

Our skilled teams are trained on all of the m a j o r AT M m o d e l s , w i t h f re q u e n t manufacturer refresher courses conducted internally.

a ‘like new’ machines at a fraction of the cost of buying new equipment. ATMs arrive at our facility damaged, dirty, and frequently faulty. Each machine undergoes an inspection process to begin its journey through our production line, ultimately reaching the end of the program looking and operating as if it was straight out of the original manufacturer’s showroom.

B U S I N E S S S U C C E S S I N E V E R Y A N G L E , T H A T O U R A I M T O D A Y

C O L I N D A YS P L A T M S E R V I C E S

Because of the number of new consumable parts replaced during the refurbishment process, the newly re-equipped ATM is sold with a new warranty to guarantee customer satisfaction.

R E D U C I N G Y O U R C O S T A N D I M P R O V I N G Y O U R P R O F I T A B I L I T Y

THE BEST WE CAN PROVIDE

OUR SPECIALITY

SOLUTION WORK —

Our extensive product catalog of consumable items, many of which are built in-house, either rec la imed or direct ly f rom the or ig ina l manufacturers, enables us to return the highest quality items back to our clients. All of these products are covered under our 90-day warranty plans.

MOBILE STORE

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REDESIGN

CONSULTING

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APPLICATIONS

N E E D I N G A F R E S H L O O K O N Y O U R A T M S ?

BEFORE WE STARTED —There are many companies that paint and wrap any number of objects from cars to ATMs to boats. The problem is that when you select a company that is not as familiar with ATMs, they may not be aware of the best way to approach a project. Also, it is important to many banks that paint and wraps re ect corporate branding. Ultimately, you will want to choose a partner who understands how to work with ATMs. paint jobs, wrap jobs vary widely, depending on the location of your ATM. If you’d like a professional opinion, we are happy to visit your location and provide a free evaluation.

If your car were sputtering & dying, you wouldn’t you invest in a new paint job?

THINGS WE DO?

ATMs are’nt any different. If your ATM is looking worse for wear, it maybe time to get a free consutation with our team to determine if repainting is needed or if it is finally time to refurbish or replace your ATM

You want your ATM to leave a good impression on visitors. An

While other companies that paint ATMs also take on other types of paint jobs, ATM paint jobs are all we do. We can match your current color or we

than most people realize. With IMS, we will make sure that your ATM is perfectly painted or wrapped to your satisfaction.

THE BEST WE CAN PROVIDE

OUR SPECIALITY

have questions about our ATM painting or wrapping services.

Painting is an inexpensive solution if your issues are mostly cosmetic. To replace an ATM face could cost $2500 or more and to replace a kiosk could cost even more. Typical repaints cost 20% of that or less and can last 10 years

Mohamed El-ShazlyP R O J E C T D I R E C T O R

SOLUTION WORK —

Paint jobs done well with the proper grade of paint will last a decade before fading. Not all paint jobs will last as long if they were done using improper paint or improper techniques. Unlike paint jobs, wrap jobs vary widely, depending on the location of your ATM. If you’d like a professional opinion, we are happy to visit your location and provide a free evaluation.

L O O K H OW S T U N N I N G I T L O O K S N O W. . .

MOBILE STORE

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REDESIGN

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CONSULTING

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FAST WORK

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APPLICATIONS

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N E E D I N G A F R E S H L O O K O N Y O U R A T M S ?

BEFORE WE STARTED —

ONSITE FACE LIFT

At IMS, we believe in providing the best solutions for your bank. That means that we will be honest and straightforward

with you when we evaluate your ATM. Sometimes, cleaning an ATM is enough. Sometimes, the integrity of the paint or the

wrap has been damaged, so it becomes necessary to repaint or rewrap your ATM.

SOLUSIONS FOR YOU

We also do on-site ATM refurbishing to minimize costs and downtime. This is an inexpensive, quick and effective way to refresh an ATM. From your customer’s perspective, the ATM will look like new!

T H E B E S T W E C A N P R O V I D E

LOOKING BRAND NEW —

NICE & NEW IS OUR GOAL, DONE ON SITE SMOOTHLY...

OUR SPECIALITY

While other companies that paint ATMs also take on other types of paint jobs, ATM paint jobs are all we do. We can match your current colour or we can completely repaint your ATM to look entirely brand new with moving the ATM from its location or causing any distraction to your location.

T H E B E S T W E C A N P R O V I D E

Having a load of receipt papers and unattended wiring causes the likely of downtime to be higher

Maximize the value of your ATM fleet by increasing ATM up-time with professional first- and second-line maintenance. Increased ATM up- time translates directly to increased customer satisfaction and revenue. IMS provides proactive first- and second-line maintenance which keeps ATM availability high and maintenance costs low.

INDOOR MESS-

OVERLOADED CAUSE DOWNTIME…

IMS meets with every client to determine the scope of your needs and service solutions that most effectively meet your business goals. Our priority is to keep your machines running at optimal performance.

OUR SPECIALITY

T H E B E S T W E C A N P R O V I D E

Fi r s t - l i n e m a in t e n a n c e i n c l u d e s routine support, replacement and restocking of consumables such as paper and ink, and solving minor problems such as jams from currency, cards or paper. Looking at the results this ATM took a complete shack over.

SPANKING CLEAN —

TOP RUNNING BACK TO PERFORMANCE

IMS is a rare, one source solution focused on providing financial institutions with exceptional service levels and product. We provide excellent service for all models of ATMs, competitive pricing and total value solution. We collaborate with you to develop comprehensive solutions which increase the efficiency of managed ATM operations. You will always be treated with honor in your dealing with IMS, You will benefit from our reliability and responsiveness. Your institution will benefit from increased overall cost savings.

OUR SPECIALITY

T H E B E S T W E C A N P R O V I D E

SOLUTION WORK—

Wrapping is a good idea when you want your ATM to have a number of graphics on the surface. Painting is a good idea for a simple, clean look, where perhaps the only graphic is a corporate logo.

That said, wrapping can be problematic outdoors where the ATM sees a great deal of wear and tear from passing traffic. While ATMs outdoors can be wrapped, spot damage can be difficult to fix. Usually, where an ATM will see wear and tear, we recommend paint. The cost of both is fairly comparable.

There are many companies that paint and wrap any number of objects from cars to ATMs to boats. The problem is that when you select a company that is not as familiar with ATMs, they may not be aware of the best way to approach a project. Also, it is important to many banks that paint and wraps reflect corporate branding. Ultimately, you will want to choose a partner who understands how to work with ATMs.

ONSITE IN A DIFFUILT LOCATION BUT DONE WITH EASY

THIS ATM HAS BEEN REVAMPED ONSITE

L O O K H O W S T U N N I N G I T L O O K S N O W . . .

T H E B E S T W E C A N P R O V I D E

SOLUTION WORK—

Paint jobs done well with the proper grade of paint will last a decade before fading. Not all paint jobs will last as long if they were done using improper paint or improper techniques. Unlike paint jobs, wrap jobs vary widely, depending on the location of your ATM.

OUR SPECIALITY

Home (Statistics)

Statistics include all tasks for your bank with distinct view.

MONITOR YOUR ATM W I T H P O W E R F U L REPORTING

The IMS content manager is the powerful backend that allows you to view your ATMs via Google Maps which is collecting information from the mobile app.

CONTENT MANAGER

AGENT MANAGER APPWith ease your able to update your ATMs to be forwarded

to one of our repersentives whom is guided via our GPS

module.

ATM Search

The IMS map manager gives you the ability to view and manage activity across every channel in one place.

For more informationor visit www.ims-egypt.comor 01110002373