ashleylstephens@ymail.com 351 N Peart Rd Apt 222 Casa Grande, AZ 85122

(520)705-7104

OBJECTIVESTo obtain a position with a reputable company that maintains a positive work

environment while providing the opportunity to use my skills, learn new skills, and grow as an individual in a challenging, fast paced setting.

EXPERIENCEPBBell Property Management

Mesa, AZAssistance Community Manager 08/2014 – Current

Work closely with the Community Manager to oversee daily site operations and achieve goals of the 432 unit property. Assist in the marketing and leasing, collection of rent,

resident retention and customer service, community maintenance, community safety and legal compliance. Assists the Community Manager in completing administrative tasks

including site accounting and report preparation, processing accounts payable, processing bank deposits, posting rent, and preforming other administrative functions.

Reports directly to the Community Manager and acts on his/her behalf during absences.

Equity Residential Scottsdale, AZ

Resident Financial Specialist 10/2013 – 08/2014 Ensure the accurate bookkeeping of all resident transactions for the properties/portfolio in accordance with set policies and practices; thereby ensuring income optimization. The

Resident Financial Specialist partners with on-site and regional property management and is charged with maximizing all income opportunities by analyzing trends and

recommending process improvements.

Kay Kay Realty Corp Casa Grande, AZ

Community Manager 06/2013 – 09/2013

ASHLEY STEPHENS

Ashley Stephens

Maintain courteous communication with all co-workers, owners, prospective residents, current residents, vendors, and government agents. Obtain bids from contractors for

major projects on the community, plan and coordinate the completion of such projects. Oversee and maintain accurate records of all monies collected, resident charges, and

credits. Complete daily, weekly, and monthly reports. Oversee the completion of monthly unit inspections. Maintain all employee timecards and review for accuracy. Run

prospective resident applications and score them out based on; credit score, rental history, employment history, criminal record, rent to income ratio, and debt to income

ratio to determine security deposit required at move in. Ensure that all move in files and recertification files have all the necessary income verifications needed to be tax credit

compliant through the Arizona Department of Housing. Process move outs by assessing what if any damages were made to the unit and charging the tenant appropriately for those damages. Complete all community marketing, leasing, collections, daily bank deposits, processing all accounts payable information, and preparing/serving legal

notices in accordance with Arizona Landlord Tenant Laws.

Allison-Shelton Real Estate Services Casa Grande, AZ

Leasing Specialist 11/2011 – 06/13Work under the supervision of the community manager and directly with the community accountant at the corporate office in all phases of the accounting process. At all times

courteous communication must be maintained with all co-workers, prospective residents, applicants, current residents, and vendors. Meet with the leasing and maintenance staff to assign daily tasks in the community managers absence. Assist with the marketing and leasing, collections, resident retention and customer service, community maintenance, community safety and legal compliance. Assist the community manager in completing

administrative tasks including site accounting and reporting, processing accounts payable, processing bank deposits, posting rent, and preforming administrative functions.

Pet Club Casa Grande, AZ

Customer Service Representative 05/2011 – 11/2011Assist in the set up and opening of the new store location in Casa Grande. Complete all opening and closing procedures, maintain an accurate till, ensure that all product was fully stocked and the store was clean and orderly at all times. Assist in the training of

new employees.

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Ashley Stephens

American Property Management Casa Grande, AZ

Bookkeeper/Assistant Manager 03/2009 – 04/2011Work under the supervision of the community manager and directly with the community accountant at the corporate office in all phases of the accounting process. At all times

courteous communication must be maintained with all co-workers, prospective residents, applicants, current residents, and vendors. Meet with the leasing and maintenance staff to assign daily tasks in the community managers absence. Assist with the marketing and leasing, collections, resident retention and customer service, community maintenance, community safety and legal compliance. Assist the community manager in completing

administrative tasks including site accounting and reporting, processing accounts payable, processing bank deposits, posting rent, and preforming administrative functions.

PBBell Property Management Casa Grande, AZ

Leasing Consultant 11/2008 – 03/2009Work with the community manager to oversee the daily site operations and achieve the

goals of the community. Assist with the marketing and leasing, collections, resident retention and customer service, community maintenance, community safety and legal

compliance. Assist the community manager in completing administrative tasks including site accounting and report preparation, processing accounts payable, processing bank

deposits, posting rent, and performing other administrative functions.

Parawest Property Management Casa Grande, AZ

Assistant Marketing Director/Leasing Consultant 08/2008 – 11/2008Create and disperse outside marketing materials for five apartment communities, design

newspaper and magazine advertisements, with locators to set up property websites, create marketing plans and budgets, coordinate resident functions for all five properties,

coordinate property participation in community events, consult with managers and leasing agents about closing ratios, run daily/weekly/monthly reports.

Work with the community manager to oversee the daily site operations and achieve the goals of the community. Assist with the marketing and leasing, collections, resident

retention and customer service, community maintenance, community safety and legal compliance. Assist the community manager in completing administrative tasks including

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Ashley Stephens

site accounting and report preparation, processing accounts payable, processing bank deposits, posting rent, and performing other administrative functions.

EDUCATIONCentral Arizona College

52 Credit Hours A.A.SMajor Areas of study were business management, marketing, public speaking, and social science. While attending CAC I was a member of the Student Senate, I was on the Dean’s

List, and maintained a GPA of 3.75.

Casa Grande Union High School 2005 High School Diploma

I graduated high school in the top 5% of my class with a 3.79 GPA. While I in school I received a letter for academic excellence, I was awarded the President’s honor Roll, I was

nominated and served as a People to People Student Ambassador to Brazil. I was a member of 4-H for 9 years in the Jr Livestock Program and served as President of our

club for four.

SKILLSProficient in Microsoft Word, Excel, PowerPoint, and Publisher. I am familiar with several

property management software systems such as; MRI, Yardi, RealPage, On-Site, Lexis Nexis, Ect. I have experience using a check scanner for daily bank deposits.

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