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Introduction:

In present competitive business world, investors and business tycoons

need effective business minded individuals who run the business

successfully adopting new innovative techniques with cost efficiency and

maximization of profits. For example: If we consider retail environment,key responsibilities comes on shoulder of managers and then the

respectable departments supervisors. Managers are responsible for

growth of their department

Managers monitor the performance of employees and demonstrate

correct way or working implementing professional business strategies.

According to Robert L. Katz managers need to have three essential

skills viz., technical, human and interpersonal skills. Furthermore,

Harrison Barnes explores managerial skills as one which is mostsignificant and assists thoughts and ideas to acquire admiration.

Business have became so competitive and pure professional in present

era where there is need for talented and skilful managers which can run

business successfully thereby increasing sales and meeting

requirements of employees.

This study will enable us providing better understand of various skills

and qualities required by mangers which will help to grow and sustain

business in long run.

Task1:

Identify and evaluate the importance of the personal and professional

skills, outlined above, for a successful manager, which enable the

manager to meet organizational and own goals.

To be an unbeaten, triumphant and successful manager in present

economy where there is cut-throat competition, managers must have

superior potential as compared to others. Competition has become so

high which leads to excessive rivalry among competitors who fall under

same product lines. Pfeffer (1998) recognized seven key methods

related with professional and managerial efficacy: ensure employment

security, selectively hire people, foster decentralization and self -

managing teams, institute high levels of pay based on performance, train

extensively, reduce status differences and share information.There are

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various qualities and skills required by managers to be successful in

present era and they are discussed below as follows:

Personal Skills:

A successful manager should always be committed on its goals

and should always remember vision and values of the company.

A successful manager should be able to handle all the tasks

effectively when things come all together at one time.

Should always be disciplined and must possess exceptional

planning and management ability.

Should always have a positive approach and CAN DO attitude.

Should always be confident and believe in team spirit and one

team.

Should be a good listener as a person who is good listener avoids

chaos an organization and helps things to go smoothly.

Should be able to build good and healthy relations with clients

which will prove very beneficial for long term prospects.

Should always treat everyone equal and should not be partial at

any time. The main concern should always be work of person

neither its ethnic origin.

Should be able to evaluate things, take initiative and workaccordingly.

(Christee Gabour, 2008, Jack H. Grossman at. el, 2001).

Professional skills:

Demonstrates Integrity: Manager should always set an example to

others which will help them to move ahead towards success.

In present fast moving world, manager must be able to use

effective time management skills.

Should always be reliable and be able to deal things honestly anddiplomatically.

Should always be good negotiator which will help him in long run

and future prospects.

Should be able to understand their employees, workers and co-

workers.

(Hayley Solich).

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Importance of personal and professional skills:

According to John Baldwin, Good managers are the best entrepreneurs

who have tried and failed during the learning process of the economy of

taking risk, but its not mandatory to accept the failure rate.

Good managers do not take policy decision (He Wrapp). The

professional and personal skills discussed above are very important for

success of any organization. These skills are the basic lines forbecoming a successful manager. Along with these skills, a manager

must also possess conceptual, communication, effectiveness and

interpersonal skills. These skills are also very vital as it reflects actual

performance.

There are various surveys which are being conducted to take opinions of

employees in which they are asked about skills and quality which they

want in their manager. There were survey conducted in US and Canada

in which most employees supported soft skills as they think these arelacking in present world of globalisation. Personal and Professional skills

play major role in success of every organization and are very useful for

achieving realistic goals.

TASK 2:

Provide a range of practical methods suitable for developing or

improving the skills.

The Institute for defining professional development explains thatprofessional development is 'The systematic maintenance, improvementand broadening of knowledge and the development of personal qualitiesnecessary for the education of professional and technical dutiesthroughout the practitioner's working life.' (Institute for Continuing Professionaldevelopment .www.trainingzone.co.uk/icpd ). Professional development is not a

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product which can be purchased and skills can be developed. It is a skillset of activities what we get hold of. It is not compulsory that allmanagers are born with all personal and professional skills. Some ofthem have the ability and potential but are not able to use those skillseffectively on professional background.

David Allred Whetten, Kim S. Cameron (1991) have written book ondeveloping management skills. It focuses on efficient skills required bypersona to become successful managers. Some of key skills arediscussed below:

Observational Learning: This plays a vital role in success of amanager to achieve societal objectives. In this, observer learnsthings by observing others. It is also known as social learningtheory. Managers should always learn things observing others.

Survey and Keep an Eye: Managers should always walk aroundstore so that he can be aware about what is happening. Managershould not sit in the office. This will help in sharing share of ideasand opinions with employees which will further help to improveinterpersonal skills playing a key role in decision making.

Handle Situations Tactfully: Managers should be able to solvedisputes among staff, employees or customers. It is very importantfor success of an organization as disputes creates wrongimpression in minds of customers and firm may lose its goodwill.

Good Listener: Listening skills is one of core managerial skillwhich a manager should accomplish. Managers should always begood listener. Being good listener always helps to avoidpandemonium. Managers should always pay attention to whatBOD says and should follow instructions attentively.

Always have an Advisor and Seminars: Getting a useful adviceis very helpful and beneficial for achievement. Mentor advice isalways useful but manager should be self determined and selfaimed towards achieving goals. This will help in building long termbusiness prospects. Timely seminars should be conducted whichwill prove very useful to solve issues faced by staff, employees etc.It will internally improve communication skills.

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TASK5:

Provide evidence of the monitoring and feedback undertaken where

relevant and any adjustments made to the plan so that a more

successful outcome could be achieved.

Monitoring of plan may be done by general observation of a plan or by

statistics using data collection analysis (Midewin Land). There are three

steps in monitoring of a plan viz., Implementation monitoring,

Effectiveness monitoring, Validation Monitoring. Evaluation of plan

helps it easy to understand rather than making it more complex. There

are certain procedures and steps which should be followed for

evaluating and getting feedback. They are discussed below as follows:

Review of Plan: Plan should be properly scrutinize and should be

reviewed every weekly or monthly to avoid complications. It helps

in better understanding core sets of actions which are supposed to

be commencing and helps in random examination.

Positive attitude: Effective steps should be taken in advance for

future success and should always have a back up if things go

incorrect. All people in organization should be aware of companys

vision and values which are very important in achieving long term

goals.

Exhibit sensitivity of performance: Examination of aims andobjectives based on inspection and observation. This can more

useful if previous research and task has been done undertaking

the combination of personal and professional skills.

Feedback of seminars and training: Routine feedback of

seminars and training during preliminary period is very important

as it helps to measure the performance of an individual. Feedback

from seminars helps to modify changes and catches interest of

individuals. It assists in obtaining solution and results.

These steps can help to avoid complexity and can encourage the

morale of employees in an organization and can operate as an

appropriate device for building healthy relations among organization.

It is not obligatory to follow same plan always. Sometimes there may

be urgency, under this situation back up plan or new plan should be

implemented.

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References:

Pfeffer, Jeffrey and John F. Veiga (1999) Putting people first for

organizational success. Academy of Management Executive, 13: 37-48.

David Allen, K.S.Cameron, Development of the management skills,

1991,1998.

http://www.fs.fed.us/mntp/plan/LRMP-6.pdf

Midewin Land and Resource Management Plan

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