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Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

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Page 1: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry
Page 2: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry
Page 3: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

5Annexure 1

Appendix

Page 4: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-16 4

Page 5: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-165

Page 6: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-16 6

VISION

Page 7: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-167

HR and Compensation

Committee

Management

Assurance

Committee

Grievance

Committee

Page 8: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-16 8

Associations Type of MembershipSwiss-India Chamber of Commerce (SICC) Member

Confederation of Indian Industry (CII) Patron member

Federation of Indian Chambers of Commerce & Industry (FICCI) Corporate Member

The Associated Chambers of Commerce & Industry of India (ASSO-CHAM)

Corporate Member

Indian Bullion & Jewelry Association (IBJA) Platinum Member

Association of Gold Refineries & Mints Member & President

Gems & Jewelry Export Promotion Council Member

Federation of Indian Export Organization Member

Responsible Jewellery Council Global Board Member

Compliance Management

MMTC-PAMP India has a strong commitment to

ethical business conduct and compliance with

all applicable laws and regulations. Our code of

conduct highlights our values and provides guid-

ance on several key matters: anti-corruption and

bribery, quality, health and safety, and conflicts of

interest. We encourage our personnel to adhere

to these policies and procedures by conducting

trainings on ethics and providing mechanisms to

raise concerns about misconduct and other eth-

ical issues.

Ernst and Young provides advisory services to en-

sure effective legal compliance reporting and a

sound monitoring framework.

Our key monitoring mechanisms are as follows:

1. Vigil Mechanism

The Vigil Mechanism Policy covers malpractices,

misuse of abuse of authority, fraud or suspect-

ed fraud, violation of company rules, manipula-

tion, negligence causing danger to public health

and safety, misappropriation of monies, and any

other such matters by which the interest of the

company is affected.

2. Operation Management

A dedicated control body conducts audits of all

company departments in the areas of environ-

mental protection, safety at the workplace, and

social responsibility.

Page 9: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-169

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Sustainability Report 2015-16 10

Focus Area Goal – 2015-16 Status Goal 2016-17

Supply ChainResponsible Gold Guid-ance certification audit

Completed

Strengthen our supply chain to capture sustainability related information

Supply ChainSupplier audits for the approved suppliers

Completed for 82% approved suppliers

Organize an annual supplier meet in order to develop strong and long lasting bond with our suppliers

Customer Satisfaction

100%

Achieved 78.25%cus-tomer satis-faction

Customer/dealer meets (one in each region in a year) in financial year 2016-17.

100% customer satis-faction

Occupational Health & Safety

Zero incident Completed

Zero incident

Increase the number of near miss reported by 50 %

Training &Development

Introduce motivational, leadership and other character building training programs

CompletedIncrease training hours to 15 hours per employee

PlanningImplementation of CSR Policy

Completed

Installation of water purification plants at 2 villages, 3 schools and 5 bus stops

Energy Management

Install an energy meter in every department

CompletedReduce energy con-sumption by 2%

Renewable Energy

Increase the share of our renewable energy in our total electricity consumption by 3%

Extended to 2016-17

Increase the share of our renewable energy in our total electricity consumption by 3%” as we have extended the same to next year.

Water Management

Installation of drip irrigation system and pop-up sprinklers

CompletedReduce water con-sumption by 2% from current level

Waste Recycling

Install an organic waste converter for food and horticulture waste recycling

CompletedIncrease waste recy-cling by 2%

Page 11: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-1611

Page 12: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Economic Performance

Distribution of Added Value

Economic performance is key to building a sustainable organization and carrying the benefits to associated stakeholders.

EmissionsProcess emissions GHG emission management

As a responsible organization, we aim to manage our footprint on emissions includ-ing greenhouse gas emissions.

Energy Energy ManagementRefining operations are energy intensive, which directly impacts our operations costs and the environment.

Water Water ManagementBeing in a water-stressed zone, we have undertaken various initiatives to recharge the water table.

Responsible Supply Chain

Supplier human right assessmentSupplier code of conduct

The company has been steadfast in adopt-ing the best practices and is India’s first and only refinery to receive the LBMA Responsi-ble Gold Certificate.

Employee Satisfaction

Training, benefits, edu-cationNon-discriminationDiversity and inclusion Employee benefits

Employees enable a company to innovate, differentiate and succeed. We focus on tal-ent management programs for recruitment, development and retention.

Community Social welfare Health and HygieneEducation

As a responsible corporate citizen MMTC-PAMP India’s main focus is to transform the livelihoods of people who live in the areas around our facility in Mewat District.

WasteWaste Management Effluent Management

We are consistent in our effort to reduce, reuse, recycling and responsible disposal of waste.

Occupational Health and Safety

Incident Management Occupational HealthHealth and Safety com-mittee

We are committed to providing safe work-ing conditions to eliminate any work-related incidents

Sustainability Report 2015-16 12

Page 13: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-1613

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Sustainability Report 2015-16 14

Page 15: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-1615

20122013

Figure 1.1: Number of Employees * Figure 1.2: Staff Composition by Age*

0

100

200

300

400

20132014

20142015

20152016

260336

363394

>50

41-50

31- 40

20 - 30 51%

34%

12%

3%

Figure 1.3: Gender Ratio*

92%

8% 10% 8% 9%

90% 92% 91%

20122013

20132014

20142015

20152016

20122013

Figure 1.4: Employee turnover per year

0%

5%

10%

15%

20%

18%

10%

17%

9%

20132014

20142015

20152016

* total manpower including contractual workforce

*excluding contractual workforce * contractual workforce not included

* contractual workforce not included

Page 16: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-16 16

Figure 1.5: Number of Incidents

0

1

2

3

4

5

20132014 2014

201520152016

5

4

0

Figure 1.6: Number of Reported Near Misses

0

5

10

15

20

25

30

20132014 2014

201520152016

28

12

1

Page 17: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-1617

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Sustainability Report 2015-16 18

Page 19: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

PRINTED ONECO-FRIENDLY PAPER

Sustainability Report 2015-1619

Page 20: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-16 20

As part of the overall CSR strategy, MMTC-PAMP India applied for holding an internship program wherein

students would gauge existing processes and recommend the best way forward to implement and exe-

cute individual CSR projects. We were was among the seven companies selected by Centre for Advanced

Studies in India run by University of Pennsylvania. Two students from the Centre were recruited for a

summer internship program in 2016.

Page 21: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-1621

0

5,000

10,000

15,000

20,000IN

R’00

0

20132014 2014

201520152016

18,756.64

8,684.95

1,494.56

Figure 2.1: Total CSR expenditure per year

14.2%

17.3%

17.9%

19.9%

26.4%

3.5%

0.9%Others

Promoting Education

Healthcare and Sanitation

Rural Development

Skill Development

Environmental Sustainability

Safe Drinking Water

Figure 2.2: CSR Expenditure by Focus Area 2015-16

Page 22: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-16 22

Location Installations Reach

Mewat Model School, Firozpur Jhirka 2 1619 students and staff

Mewat Model School, Girls Hostel Nuh 1 138 students and staff

Mewat Model School, Taoru 2 1560 students+ staff

Mewat Model School, Punhaha 2 899 students and staff

Mewat Model Public School, Khanpur Ghati 1 258 students and staff

Yasin Meo Sr. Secondary School, Nuh 1 1656 students and staff

Yasin Meo Degree College, Nuh 2 2040 students and staff

Al-hafia Civil Hospital, Mandikheda 1 Approx. 3000 people/day

Total 12 11170 community mem-bers

Page 23: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-1623

Figure 2.3: Skill Development Expenditure for 2015-16

9.3%

40.1%

43.3%

5.7%

1.6%Scholarship to students

Other expenses

Stipend to students

Fixed assets provided

Project coordinator fees

Page 24: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-16 24

Page 25: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

PRINTED ONRECYCLED PAPER

Sustainability Report 2015-1625

Page 26: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-16 26

Kwh/

T

Figure 3.1: Energy Consumption Breakdown by Year

20122013

Non-renewable

Grid electricity

20,000

40,000

60,000

80,000

100,000

20132014

20142015

20152016

141

387

119167Kw

h/T

Figure 3.2: Renewable Energy Usage by Year

20122013

0

150

250

350

450

20132014

20142015

20152016

Page 27: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-1627

Type of Waste Quantity Disposal Method

Salt 142.38 T Landfill by Government authorized agency

Filter Press Sludge 94.09 T Recycled

Organic Waste 19.41 T Converted to manure in house using organic waste converter

Used Oil 560 L Disposed by Government authorized agency

E-waste 2.4 T Disposed by Government authorized agency

Salt

Filter Press Sludge

ETP/STP Sludge

1.91

0.390.29

0.01 0.03

0.830.68

0.44

0.01

MT/

T

0

0.5

1

1.5

2

20132014

20142015

20152016

Figure 3.3: Specific waste generation

Page 28: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-16 28

Sodium Hydroxide (NAOH)

Hydrochloric Acid (HCL)

Nitric Acid ( HN0 3)

Others

40%

38%

4%

18%

Figure 3.4: Consumption Pattern 2015-16

1.91

1.13

1.77

0.880.52

1.27

1.061.01

0.57

MT/

T

Figure 3.5: Consumption of Key Chemicals Per Year

0

0.5

1

1.5

2

2.5

3

20132014

20142015

20152016

Sodium Hydroxide (NAOH)

Hydrochloric Acid (HCL)

Nitric Acid ( HN0 3)

Page 29: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-1629

IRRIGATION

Figure 3.6: Water Consumption Pattern 2015-16

57.14

72.04

KL/T

Fig. 3.7: Water Consumption

0

10

20

30

40

50

60

70

80

20142015

20152016

Irrigation

Process

HVAC

Kitchen29%53%

6% 12%

Page 30: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-16 30

Since 2013, we have reduced CO2 emissions by over 60%.

The use of diesel fuel, which is a driving factor for CO2 emissions, has decreased dramatically by 50% from 2013 to 2016. This year, various energy management initiatives such as VFD drive pump and LED

installations have reduced CO2 emissions from all energy sources, including diesel. We strive to be car-

bon neutral by 2020.

Note: Direct Scope 1 and Scope 2 emissions considered

In 2015-16, we also installed a new scrubber to further improve emissions and ensure that the entire

community is exposed to only contaminator free environment.

Sustainability Report 2015-16 30

Page 31: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-1631

22.12 17.4913.15

NAAQS Limit80

Mg/

Nm

3

Figure 3.8 : Average Stack Emissions

0

10

20

30

40

50

60

70

80

90

NOx SOx PM

18.668.42

NAAQS Limit80

Mg/

Nm

3

Figure 3.9: Average AmbientEmissions

NOx SOx

0

10

20

30

40

50

60

70

80

90

As seen in figures 3.8 and 3.9, all emissions are well within NAAQS limits of 80 Ng/Nm3 for each emissions

category.

To ensure the quality of reused water is within regulatory limits, we have installed controls in all loca-

tions and monitor regularly. Our frequent monitoring has led to quality parameters that are well below

regulatory limits.

Page 32: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Oct

Limit - 250 mg/l

COD (mg/l)

mg/

l

Avg. COD ETP STP Outlet 2015-16

0

50

100

117163

10480

138

73.6

4224

40 38

120

84

150

200

250

Apr

May

Jun

Jul

Aug

ep S

voN D

ec

Jan

Feb

Mar

Limit -30 mg/l

BOD (mg/l)

mg/

l

Avg. BOD ETP STP Outlet 2015-16

0

5

10

21

26

13

18

27

20

4

12

8 86

19

15

20

25

30

Oct

Apr

May

Jun

Jul

Aug

ep S

voN D

ec

Jan

Feb

Mar

Sustainability Report 2015-16 32

The following key parameters are monitored round the clock. The figures depicts monthly averages for the

reporting year 2015-16.

Upper Limit pH Lower Limit

pH

ETP-STP Outlet Water pH 2015-16

0

4

8

12

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov e

Dc

Jan beF

arM

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Sustainability Report 2015-1633

Page 34: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-16 34

%

20122013

0.0

100.0

200.0

300.0

400.0

20132014

20142015

20152016

Revenue PAT

20122013

0

50

100

150

200

20132014

20142015

20152016

Figure 4.2: Gross CapitalisationFigure 4.1: Revenue and PAT

Capitalization (%)

Page 35: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-1635

Page 36: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

NCR

Over seas Supply

Non- NCR India20%

9%

71%

Figure 4.3 : Geographical Distribution of Suppliers

Figure 4.4 Number of Suppliers Audited per Year

Suppliers Not AuditedSuppliers Audited

0

20

40

60

80

100

120

140

20142015

20152016

10318

80

22

Sustainability Report 2015-16 36

Page 37: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-1637

In order to create value for MMTC-PAMP India and our shareholders, we have started several new proj-

ects in 2015-16. We have created customer-centric purity verification centers (PVCs) in six different

locations, with more planned for 2016-17. These PVCs capitalize on one of our core competencies –

testing for purity – and bring them to a consumer-friendly channel. We are a key enabler in the govern-

ment’s Gold Monetization Scheme (GMS). We are also a key enabler for a gold accumulation plan (GAP)

that provide consumers a simple and affordable gold investment mechanism, which fills a gap in the

market by providing a much lower minimum and an easy-to-use format to reach new markets. In addi-

tion, we have expanded retail distribution of gold and silver minted products and set up an Industrial

Metals Division to deal in platinum, palladium, rhodium, etc.

Not only do these ventures help explain the growth we have seen in 2015-16, but we believe that they

are long-term value-adds to the company.

4.6. Government/Industry

MMTC-PAMP India makes sure to comply with government standards and to be a leader in the industry.

On all fronts, all material aspects of our company are on par with or exceeding requirements.

Presently, we hold certifications for the following international standards, which show our commit-

ment to leadership in all aspects of sustainability:

> Quality management system (ISO 9001)

> Environmental management system (ISO 14001)

> Occupational Health and Safety management system (OHSAS)

> Responsible Jewelry Council (RJC)

> Social Accountability (SA 8000)

4.5. Shareholders

Page 38: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Sustainability Report 2015-16 38

I 4.7. Customers

At MMTC-PAMP India, we place a strong emphasis on understanding our customers. The following cus-

tomer-based activities help us understand their values and needs and to ensure good communication

channels:

> KYC analysis

> Customer feedback, including a quarterly form sent out to regular customers

> New product exhibitions

> Social media presence

After taking these efforts, we have seen a 2% increase in customer satisfaction from 77% in 2014-15 to

78.25% in 2015-16, as per the satisfaction index.

Our business model is shifting from commodity-driven to customer-driven, as we begin to focus on

convenience and transparency. By doing this, we can impact the standard of gold in India and give con-

sumers the ability to purchase a product of superior quality.

Page 39: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

Appendix

Page 40: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

GRI G4 "in accordance" core - Content index

GRI G4 Reference code Standard Disclosure Description of the Disclosure Page

Number/Hyperlink/Reference/Description

Strategy and Analysis

G4-1 CEO Letter

Provide a statement from the most senior decision-maker of the organization (such as CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and the organization’s strategy for addressing sustainability.

Page 4, From the MD`s Desk Corporate Sustainability Report 2015-16

Organizational Profile

G4-3 Organization name Name of the organization. MMTC-PAMP INDIA Pvt. Ltd.

G4-4 Primary brands, products, and services Primary brands, products and services.

For details of all our bullion / minted products and services like PVC, GMS, GAP , IT Services please visit us at www.mmtcpamp.com

G4-5 Headquarters location Location of the organization’s headquarters. Page 6, Introduction Corporate Sustainability Report 2015-16

G4-6 Where the organization operates

Report the number of countries where the organization operates, and names of countries where either the organization has significant operations or that are specifically relevant to the sustainability topics covered in the report.

Page 6, Introduction Corporate Sustainability Report 2015-16

G4-7 Nature of ownership and legal form Nature of ownership and legal form. Page 6, Introduction

Corporate Sustainability Report 2015-16

G4-8 Markets served Markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries).

Page 11, Highlight of the year Corporate Sustainability Report 2015-16 http://www.mmtcpamp.com/wheretobuy

Page 41: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

G4-9 Scale of the organization

Scale of the organization, including: � Total number of employees � Total number of operations � Net sales (for private sector organizations) or net revenues (for public sector organizations) � Total capitalization broken down in terms of debt and equity (for private sector organizations) � Quantity of products or services provided

Page 17, Key Employment Metrics Corporate Sustainability Report 2015-16 ��www.mmtcpamp.com Net Sales - Not Applicable Capitalization - Annual Report, 2015-16, not public information Quantity of Products - Annual Report, 2015-16, not public information

G4-10 Total number of employees by type

a. Total number of employees by employment contract and gender. b. Total number of permanent employees by employment type and gender. c. Total workforce by employees and supervised workers and by gender. d. Total workforce by region and gender. e. Whether a substantial portion of the organization’s work is performed by workers who are legally recognized as self-employed, or by individuals other than employees or supervised workers, including employees and supervised employees of contractors. f. Any significant variations in employment numbers (such as seasonal variations in employment in the tourism or agricultural industries).

Page 15, Key Employment Metrics Corporate Sustainability Report 2015-16 E and F not applicable to our operations

G4-11 Collective bargaining agreements

Percentage of total employees covered by collective bargaining agreements.

100 % employees are covered by collective bargaining agreements

G4-12 Supply chain description Describe the organization’s supply chain. Page 34, Supply Chain Corporate Sustainability report 2015-16

G4-13 Organizational changes during the reporting period

Significant changes during the reporting period regarding the organization’s size, structure, ownership, or its supply chain, including: �> Location of, or changes in, operations, including facility openings, closings, and expansions � > Share capital structure and other capital formation, maintenance, and alteration operations (for private sector organizations) � > Location of suppliers, the structure of the supply chain, or in relationships with suppliers, including selection and termination

No Significant change in reporting year Page 36, Suppliers Corporate Sustainability Report 2015-16 www.mmtcpamp.com

G4-14 Precautionary principle Whether and how the precautionary approach or principle is addressed by the organization.

Page 8, Compliance Management Corporate Sustainability Report 2015-16

Page 42: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

G4-15 External charters, principles, or other initiatives

List externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or which it endorses.

Page 8, Awards and Certification Corporate Sustainability report

G4-16 Membership associations

List memberships of associations (such as industry associations) and national or international advocacy organizations in which the organization: � > Holds a position on the governance body � > Participates in projects or committees � > Provides substantive funding beyond routine membership dues � > Views membership as strategic

Page 8, Memberships and types of memberships Corporate Sustainability report

Identified material aspects and boundaries

G4-17 Entities included in financial statements

a. List all entities included in the organization’s consolidated financial statements or equivalent documents. b. Whether any entity included in the organization’s consolidated financial statements or equivalent documents is not covered by the report.

Not Applicable

G4-18 Process for defining report boundaries and content

a. Explain the process for defining the report content and the Aspect Boundaries. b. Explain how the organization has implemented the Reporting Principles for Defining Report Content.

Page 11, Materiality Aspects and Scope Corporate Sustainability Report 2015-16

G4-19 Material aspects included in the report

List all the material Aspects identified in the process for defining report content.

Page 12, Materiality Aspects and Scope Corporate Sustainability Report 2015-16

G4-20 Descriptions of material aspect boundaries within the organization

For each material Aspect, report the Aspect Boundary within the organization, as follows: � Whether the Aspect is material within the organization � If the Aspect is not material for all entities within the organization (as described in G4-17), select one of the following two approaches and report either: – The list of entities or groups of entities included in G4-17 for which the Aspect is not material or – The list of entities or groups of entities included in G4-17 for which the Aspect is material � Report any specific limitation regarding the Aspect Boundary within the organization

Page 11 & 12, Materiality Aspects and Scope Corporate Sustainability Report 2015-16

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G4-21 Descriptions of material aspect boundaries outside the organization

For each material Aspect, report the Aspect Boundary outside the organization, as follows: �Whether the Aspect is material outside of the organization �If the Aspect is material outside of the organization, identify the entities, groups of entities, or elements for which the Aspect is material. In addition, describe the geographical location where the Aspect is material for the entities identified Limitations regarding the Aspect Boundary outside the organization

Page 12, Materiality Aspects and Scope Corporate Sustainability Report 2015-16

G4-22 Restatements Effect of any restatements of information provided in previous reports, and the reasons for such restatements. None

G4-23 Changes from previous reports in terms of scope and/or boundaries

Significant changes from previous reporting periods in the Scope and Aspect Boundaries.

Page 11, Materiality Aspects and Scope Corporate Sustainability Report 2015-16

Stakeholder Engagement

G4-24 Stakeholder groups List of stakeholder groups engaged by the organization. Page 35, Stakeholder Interaction Corporate Sustainability Report, 2015-16

G4-25 How stakeholders were identified

Basis for identification and selection of stakeholders with whom to engage.

Page 35, Stakeholder Interaction Corporate Sustainability Report, 2015-16

G4-26 Approach to stakeholder engagement

Organization’s approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process.

Page 35, Stakeholder Interaction Corporate Sustainability Report, 2015-16

G4-27 Topics raised during stakeholder engagements

Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Report the stakeholder groups that raised each of the key topics and concerns.

Page 35, Stakeholder Interaction Corporate Sustainability Report, 2015-16

Report profile

G4-28 Reporting period Reporting period (such as fiscal or calendar year) for information provided.

Page 40, Corporate Sustainability Report, 2015-16

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G4-29 Date of most recent report Date of most recent previous report (if any). 2014-15 report released in July, 2015

G4-30 Reporting cycle Reporting cycle (such as annual, biennial). Annual

G4-31 Report contact Contact point for questions regarding the report or its contents. Page 4, Message from MD`s Desk Corporate Sustainability Report 2015-16

G4-32 "In accordance" option, GRI Index and report assurance

a. ‘In accordance’ option the organization has chosen. b. GRI Content Index for the chosen option (see tables below). c. Reference to the External Assurance Report, if the report has been externally assured. GRI recommends the use of external assurance but it is not a requirement to be ‘in accordance’ with the Guidelines.

Page 3, About the Report Corporate Sustainability Report, 2015-16

G4-33 Policy regarding report assurance

a. Organization’s policy and current practice with regard to seeking external assurance for the report. b. If not included in the assurance report accompanying the sustainability report, report the scope and basis of any external assurance provided. c. Relationship between the organization and the assurance providers. d. Whether the highest governance body or senior executives are involved in seeking assurance for the organization’s sustainability report.

No external assurance sought for the report

Governance

G4-34 Governance structure of the organization

Governance structure of the organization, including committees of the highest governance body. Identify any committees responsible for decision-making on economic, environmental, and social impacts.

Page 7, Corporate Governance Corporate Sustainability Report, 2015-16

Ethics

G4-56 Code of conduct Organization’s values, principles, standards, and norms of behavior such as codes of conduct and codes of ethics.

Page 18, Diversity and Non - Discrimination Corporate Sustainability Report, 2015-16 For details please visit http://www.mmtcpamp.com/aboutus

Specific Standard Disclosures

Page 45: Annexure 1 - MMTC Ltd Sustai… · Swiss-India Chamber of Commerce (SICC) Member Confederation of Indian Industry (CII) Patron member Federation of Indian Chambers of Commerce & Industry

CATEGORY: ECONOMIC

ASPECT: ECONOMIC PERFORMANCE

G4-DMA

Generic Disclosures on Management Approach

a. Report why the Aspect is material. Report the impacts that make this Aspect material. b. Report how the organization manages the material Aspect or its impacts. c. Report the evaluation of the management approach, including: > The mechanisms for evaluating the effectiveness of the management approach > The results of the evaluation of the management approach > Any related adjustments to the management approach

Page 12, Materiality aspect and Scope Corporate Sustainability Report

G4-EC1

Direct economic value generated and distributed

a. Report the direct economic value generated and distributed (EVG&D) on an accruals basis including the basic components for the organization’s global operations as listed below. If data is presented on a cash basis, report the justification for this decision and report the basic components as listed below: > Direct economic value generated: – Revenues > Economic value distributed: – Operating costs – Employee wages and benefits – Payments to providers of capital – Payments to government (by country) – Community investments > Economic value retained (calculated as ‘Direct economic value generated’ less ‘Economic value distributed’) b. To better assess local economic impacts, report EVG&D separately at country, regional, or market levels, where significant. Report the criteria used for defining significance.

Page 34, Economic Performance Corporate Sustainability Report 2015-16 Annual Report 2015-16, not public information

ASPECT: PROCUREMENT PRACTICES

G4-DMA

Generic Disclosures on Management Approach

a. Report why the Aspect is material. Report the impacts that make this Aspect material. b. Report how the organization manages the material Aspect or its impacts. c. Report the evaluation of the management approach, including: > The mechanisms for evaluating the effectiveness of the management approach > The results of the evaluation of the management approach > Any related adjustments to the management approach

Page 12, Materiality aspect and Scope Corporate Sustainability Report, 2015-16

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G4-EC9

Proportion of spending on local suppliers at significant locations of operation

a. Report the percentage of the procurement budget used for significant locations of operation spent on suppliers local to that operation (such as percentage of products and services purchased locally). b. Report the organization’s geographical definition of ‘local’. c. Report the definition used for ‘significant locations of operation’.

Page 36, Suppliers Corporate Sustainability Report, 2015-16

CATEGORY: ENVIRONMENTAL

ASPECT: ENERGY

G4-DMA

Generic Disclosures on Management Approach

a. Report why the Aspect is material. Report the impacts that make this Aspect material. b. Report how the organization manages the material Aspect or its impacts. c. Report the evaluation of the management approach, including: > The mechanisms for evaluating the effectiveness of the management approach > The results of the evaluation of the management approach > Any related adjustments to the management approach

Page 12, Materiality Aspect and Scope Corporate Sustainability Report, 2015-16

G4-EN6

Reduction of energy consumption

a. Report the amount of reductions in energy consumption achieved as a direct result of conservation and efficiency initiatives, in joules or multiples. b. Report the types of energy included in the reductions: fuel, electricity, heating, cooling, and steam. c. Report the basis for calculating reductions in energy consumption such as base year or baseline, and the rationale for choosing it. d. Report standards, methodologies, and assumptions used.

Page 26, Energy Management Corporate Sustainability Report, 2015-16

ASPECT: EMISSIONS

G4-DMA

Generic Disclosures on Management Approach

a. Report why the Aspect is material. Report the impacts that make this Aspect material. b. Report how the organization manages the material Aspect or its impacts. c. Report the evaluation of the management approach, including: > The mechanisms for evaluating the effectiveness of the management approach > The results of the evaluation of the management approach > Any related adjustments to the management approach

Page 12, Materiality Aspect and scope Page 30, Emissions and Effluents Corporate Sustainability Report 2015-16

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G4-EN15

Direct greenhouse gas (GHG) emissions (Scope 1)

a. Report gross direct (Scope 1) GHG emissions in metric tons of CO2 equivalent, independent of any GHG trades, such as purchases, sales, or transfers of offsets or allowances. b. Report gases included in the calculation (whether CO2, CH4, N2O, HFCs, PFCs, SF6, NF3, or all). c. Report biogenic CO2 emissions in metric tons of CO2 equivalent separately from the gross direct (Scope 1) GHG emissions. d. Report the chosen base year, the rationale for choosing the base year, emissions in the base year, and the context for any significant changes in emissions that triggered recalculations of base year emissions. e. Report standards, methodologies, and assumptions used. f. Report the source of the emission factors used and the global warming potential (GWP) rates used or a reference to the GWP source. g. Report the chosen consolidation approach for emissions (equity share, financial control, operational control).

Page 30, Emissions and Effluents Corporate Sustainability Report 2015-16

ASPECT: EFFLUENTS AND WASTE

G4-DMA

Generic Disclosures on Management Approach

a. Report why the Aspect is material. Report the impacts that make this Aspect material. b. Report how the organization manages the material Aspect or its impacts. c. Report the evaluation of the management approach, including: > The mechanisms for evaluating the effectiveness of the management approach > The results of the evaluation of the management approach > Any related adjustments to the management approach

Page 14, Materiality Aspect and scope Corporate Sustainability Report, 2015-16

G4-EN22

Total water discharge by quality and destination

a. Report the total volume of planned and unplanned water discharges by: > Destination > Quality of the water including treatment method > Whether it was reused by another organization b. Report standards, methodologies, and assumptions used.

Page 30, Water Management Corporate Sustainability Report, 2015-16

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G4-EN23

Total weight of waste by type and disposal method

a. Report the total weight of hazardous and non-hazardous waste, by the following disposal methods: > Reuse > Recycling > Composting > Recovery, including energy recovery > Incineration (mass burn) > Deep well injection > Landfill > On-site storage > Other (to be specified by the organization) b. Report how the waste disposal method has been determined: > Disposed of directly by the organization or otherwise directly confirmed > Information provided by the waste disposal contractor > Organizational defaults of the waste disposal contractor

Page 27, Waste Management Corporate Sustainability Report, 2015-16

CATEGORY: SOCIAL

SUB-CATEGORY: LABOR PRACTICES AND DECENT WORK

ASPECT: EMPLOYMENT

G4-DMA

Generic Disclosures on Management Approach

a. Report why the Aspect is material. Report the impacts that make this Aspect material. b. Report how the organization manages the material Aspect or its impacts. c. Report the evaluation of the management approach, including: > The mechanisms for evaluating the effectiveness of the management approach > The results of the evaluation of the management approach > Any related adjustments to the management approach

Page 12, Materiality Aspect and scope Corporate Sustainability Report, 2015-16

G4-LA1

Total number and rates of new employee hires and employee turnover by age group, gender and region

a. Report the total number and rate of new employee hires during the reporting period, by age group, gender and region. b. Report the total number and rate of employee turnover during the reporting period, by age group, gender and region.

Page 15, Key employment Matrices Corporate Sustainability Report, 2015-16

ASPECT: OCCUPATIONAL HEALTH AND SAFETY

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G4-DMA Generic Disclosures on Management Approach

a. Report why the Aspect is material. Report the impacts that make this Aspect material. b. Report how the organization manages the material Aspect or its impacts. c. Report the evaluation of the management approach, including: • The mechanisms for evaluating the effectiveness of the management approach • The results of the evaluation of the management approach • Any related adjustments to the management approach

Page 12, Materiality Aspect and scope Corporate Sustainability Report, 2015-16

G4-LA6

Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender

a. Report types of injury, injury rate (IR), occupational diseases rate (ODR), lost day rate (LDR), absentee rate (AR) and work-related fatalities, for the total workforce (that is, total employees plus supervised workers), by: > Region > Gender b. Report types of injury, injury rate (IR), occupational diseases rate (ODR), lost day rate (LDR), absentee rate (AR) and work-related fatalities for independent contractors working on-site to whom the organization is liable for the general safety of the working environment, by: > Region > Gender c. Report the system of rules applied in recording and reporting accident statistics.

Page 16, Occupational Health and Safety Appendix - II Corporate Sustainability Report, 2015-16

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All figures in the report are as of 31st March, 2016