Analog Fax Accessory 300 - Hewlett Packardh10032.HP LaserJet MPF Analog Fax Accessory 300 Fax Guide for more information about installing this hardware. Network The MFP Send Fax printer

HP LaserJet MFPAnalog Fax Accessory 300

Send Fax Driver Guide

HP LaserJet MFPAnalog Fax Accessory 300

Send Fax Driver Guide

English

Copyright Information

© 2005 Copyright Hewlett-Packard Development Company, L.P.

Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: Q3701-90941

Edition 1, 2/2006

Trademark Credits

Windows® is a U.S. registered trademark of the Microsoft Corporation.

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Contents

1 Setting up

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Installing the MFP Send Fax driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Determining if the MFP Send Fax driver

is supported by the MFP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Upgrading the MFP firmware and downloading the driver . . . . . . 3Verifying that the MFP e-mail feature is configured (optional). . . . 5Configuring the billing code feature (optional) . . . . . . . . . . . . . . . . 6Installing the driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Uninstalling the HP MFP Send Fax driver . . . . . . . . . . . . . . . . . . . . . 16

2 Faxing

Sending a fax to a single recipient . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Sending a fax to multiple recipients . . . . . . . . . . . . . . . . . . . . . . . . . . 20Sending a fax by using the phone book . . . . . . . . . . . . . . . . . . . . . . . 23Canceling a fax job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Inserting special characters in the fax number . . . . . . . . . . . . . . . . . . 27Editing the phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Adding names to the phone book . . . . . . . . . . . . . . . . . . . . . . . . 28Removing names from the phone book. . . . . . . . . . . . . . . . . . . . 29Editing names in the phone book . . . . . . . . . . . . . . . . . . . . . . . . 30

3 Configuration

Setting the sender information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Setting the fax quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Setting the notification settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Setting the cover page information . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Setting the preview preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Setting the fax driver printer preferences . . . . . . . . . . . . . . . . . . . . . . 39Setting the billing code configuration . . . . . . . . . . . . . . . . . . . . . . . . . 41

4 Troubleshooting

Functional errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44The test page does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44The e-mail notification is disabled . . . . . . . . . . . . . . . . . . . . . . . . 44An e-mail confirmation is not received. . . . . . . . . . . . . . . . . . . . . 45

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PC FAX SEND does not appear on the MFP control panel . . . . 45The bitmap does not appear or print on the cover page . . . . . . . 46The preview does not appear . . . . . . . . . . . . . . . . . . . . . . . . . . . 46A billing code is required after disabling the feature . . . . . . . . . . 46The billing code text box does not appear. . . . . . . . . . . . . . . . . . 47The default fields do not refresh . . . . . . . . . . . . . . . . . . . . . . . . . 49Changed settings do not take effect . . . . . . . . . . . . . . . . . . . . . . 49Changed settings do not take effect in

a Point and Print installation. . . . . . . . . . . . . . . . . . . . . . . . . 50Warning messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

PC fax feature may be disabled at the MFP warning . . . . . . . . . 51Cover page functionality will not be available warning . . . . . . . . 52

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

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1Setting upYou can use the HP LaserJet MFP Send Fax driver to send faxes from your computer to one or more HP multifunction peripherals (MFP). After it is installed, the driver can be accessed by printing to the MFP Send Fax printer driver.

This guide describes the fax functions that are included with the MFP Send Fax driver and provides instructions about the following tasks:

● Install the fax driver● Send faxes● Configure fax settings● Troubleshoot problems

2 Chapter 1 Setting up ENWW

System requirements

Operating systemThe MFP Send Fax driver is supported on the following operating systems:

● Windows 2000● Windows XP● Windows XP Professional x64● Windows Server 2003● Windows Server 2003 x64

DisplaysThe MFP Send Fax module supports display types that have a super video graphics adapter (SVGA) resolution of 800 x 600 pixels or greater.

PrinterThe following products support the MFP Send Fax driver:

● HP LaserJet 4345mfp● HP Color LaserJet 4730mfp● HP LaserJet 9040mfp● HP LaserJet 9050mfp● HP Color LaserJet 9500mfp

HardwareThe HP LaserJet MFP Analog Fax Accessory 300 must be installed in the MFP before installing the MFP Send Fax driver. See the HP LaserJet MPF Analog Fax Accessory 300 Fax Guide for more information about installing this hardware.

NetworkThe MFP Send Fax printer driver must be used on a network printer. It is not intended to be used on a local printer.

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Installing the MFP Send Fax driver

This section provides instructions about the following tasks:

● Determining if the MFP Send Fax driver is supported by the MFP● Upgrading the MFP firmware and downloading the driver● Verifying that the MFP e-mail feature is configured (optional)● Configuring the billing code feature (optional)● Installing the driver

Determining if the MFP Send Fax driver is supported by the MFPThe most current versions of the MFP firmware contain support for the MFP Send Fax driver. To determine if your MFP firmware supports the MFP Send Fax driver, use the following steps:

1 On the MFP control panel, press Menu.

2 Scroll to and touch FAX.

3 Scroll to and touch FAX SEND.

4 Scroll to and touch PC FAX SEND.

Note If PC FAX SEND does not appear in your MFP menu, upgrade the MFP firmware.

5 Touch ENABLED.

6 Touch EXIT.

Upgrading the MFP firmware and downloading the driverTo upgrade the MFP firmware and download the MFP Send Fax driver, use the following steps:

1 View the configuration information on the MFP control panel to determine the current firmware version.

a On the MFP control panel, press Menu.

b Touch INFORMATION.

c Touch PRINT CONFIGURATION. The configuration page prints.

d The firmware datecode is listed in the section called Device Information.


Note The firmware datecode is in the following format: YYYYMMDD XX.XXX.X. The first string of numbers is the date, where YYYY represents the year, MM represents the month, and DD represents the date. For example, a firmware datecode that begins with 20040225 represents February 25, 2004. The second string of numbers represents the revision number of the firmware.

2 Go to Software & driver downloads for your MFP.

a Go to www.hp.com .

b Type the MFP model number in the Search text box and press Enter.

c In the Select a product pane in the Search results window, select the specific MFP model number where the firmware will be installed.

d In the Product Quick Links pane, click Software & driver downloads.

3 Download the most current firmware.

a In the Select operating system pane, click Cross operating system (BIOS, Firmware, Diagnostics, etc.).

b If the date that is listed in the Firmware table is more recent than the datecode that is printed on the MFP configuration page, click Download next to the appropriate file.

Note Different firmware files are available for the various operating systems.

c In the File Download dialog box that opens, click Save.

d In the File Name text box in the Save As window that opens, type the location on your computer where you want to save the firmware update file.

e Click Save.

f After the file has been downloaded, close the File Download dialog box, if necessary.

4 Download the MFP Send Fax driver.

a Click Back to return to the Select operating system pane.

Note If you do not return to the Select operating system pane when you click Back, see step 2 for instructions about navigating to the Select operating system pane.

b In the Select operating system pane, click the appropriate operating system.

http://www.hp.com


Note The MFP Send Fax driver is supported on Windows 2000, Windows XP, Windows XP Professional x64, Windows Server 2003, and Windows Server 2003 x64.

c In the Driver table that appears, click Download next to the HP MFP Send Fax driver.

d In the File Download dialog box that opens, click Save.

e In the File Name text box on the Save As window that opens, type the location on your computer where you want to save the MFP Send Fax driver file.

f Click Save.

g After the file has been downloaded, close the File Download dialog box if necessary.

5 Install the downloaded firmware file. See the appropriate MFP user guide for instructions about installing the remote firmware update (RFU):

• HP LaserJet 4345mfp Series User Guide

• HP Color LaserJet 4730mfp User Guide

• HP LaserJet 9040mfp/9050mfp User Guide

• HP Color LaserJet 9500mfp User Guide

Verifying that the MFP e-mail feature is configured (optional)The e-mail function on the MFP must be configured in order to receive an e-mail notification when a fax has been sent by using the MFP Send Fax driver.

Note The e-mail notification feature is optional.

See the appropriate MFP user guide for instructions about configuring the e-mail function:

● HP LaserJet 4345mfp Series User Guide● HP Color LaserJet 4730mfp User Guide● HP LaserJet 9040mfp/9050mfp User Guide● HP Color LaserJet 9500mfp User Guide


Configuring the billing code feature (optional)HP MFP Send Fax supports the use of billing codes when sending faxes.

Note The billing code feature is optional.

To enable the billing code feature through the MFP control panel, use the following steps:




4 Scroll to and touch BILLING CODE.

5 Touch CUSTOM to open the billing code screen.

6 Use the up and down arrows to select the minimum number of digits in the billing code.

7 Touch OK to enable the billing code feature.

Note Touch OFF to disable the billing code feature.

Installing the driverTo install the MFP Send Fax driver by using the Add a Printer wizard in Windows, use the following steps:

1 In Windows Explorer, double-click on the downloaded MFP Send Fax driver executable file to extract the driver files.

2 Click Start, click Settings, and then click Printers and Faxes.

3 In the Printer Tasks pane in the Printers and Faxes window, click Add a printer.

4 In the Add Printer Wizard welcome dialog box, click Next.


5 Under Local or Network Printer, select Local printer attached to this computer. Click Next.

Note Select Local printer attached to this computer to install the MFP Send Fax driver on a network printer. The printer name is HP MFP Send Fax when the driver is installed on a local printer.

If you select A network printer, or a printer attached to another computer, then the IP address of the computer is required. Some features, such as fax preview, are not available if the driver is installed by using the network printer installation (Point and Print).

The MFP Send Fax driver cannot be installed on a a printer that is connected to the computer by a serial or parallel port. It must be on a network.

6 If your computer is already connected to the MFP, under Select a Printer Port, select Use the following port.

Note If your computer is not connected to the MFP, go to step 8.


7 In the Use the following port drop-down menu, select the name or IP address of the MFP. Click Next and then go to step 13.

8 If your computer is not connected to the MFP, select Create a new port under Select a Printer Port.

9 In the Type of port drop-down menu, select Standard TCP/IP Port. Click Next.


10 In the Add Standard TCP/IP Printer Port Wizard dialog box, click Next.

11 Under Add Port, type the MFP printer name or IP address in the Printer Name or IP Address text box and then click Next.

Note The default port name is the name that you typed in the Printer Name or IP Address text box. You can change this name by typing a new name in the Port Name text box.


12 Click Finish.

13 Under Install Printer Software, click Have Disk.

14 In the Install From Disk dialog box, click Browse.

15 Browse to and select the MFP Send Fax driver .INF file extracted in step 1.

Note Two versions of the .INF file are available: a 32-bit version for Windows 2000, Windows XP, and Windows Server 2003 and a 64-bit version for Windows XP Professional x64 and Windows Server 2003 x64.

A The specified location does not contain information about your printer message appears if you select the wrong version of the file.

16 Click OK.


17 Under Install Printer Software, click Next.

18 In the Printer name text box under Name Your Printer, type a name for the printer. The default printer name is HP MFP Send Fax.

19 Click Next.


20 Under Printer Sharing, click Next.

Note You can share the printer by selecting Share name on the Printer Sharing window. The MFP Send Fax driver is then available for a Point and Print connection. Some features, such as fax preview, are not available if the driver is accessed by using a Point and Print connection.


21 Under Print Test Page, select Yes to print a test page and then click Next.

Note Selecting Yes to print a test page sends a fax. No page is printed.

a On the Completing the Add Printer Wizard dialog box, click Finish to complete the wizard and continue sending a test fax.


b In the HP MFP Send Fax dialog box, click the Fax Job tab.

Note The Setup information is not required to send a test page.

To set the default sender information and fax settings for all faxes, see “Configuration” on page 33.


c In the Fax Number text box under Fax To, type the fax number where the test page will be sent.

d Click Send.


e The preview window opens if you selected Show Preview Before Sending Fax on the Setup tab. On the toolbar, click Send Fax.

f A message appears asking if the test page printed. Verify that the test page printed on the receiving fax machine and then click OK.

Note The test page is delivered to the fax number that you typed in the Fax Number text box on the Fax Job tab.

Uninstalling the HP MFP Send Fax driver

To uninstall the MFP Send Fax driver, use the following steps:


2 In the Printers and Faxes window, right-click the MFP printer where MFP Send Fax is installed and then click Delete.


4 Right-click in the Printers and Faxes window and then click Server Properties.

5 In the Print Server Properties dialog box, click Drivers.

6 Select the MFP Send Fax driver and then click Remove.

7 Click OK.

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2Faxing

This chapter provides information about sending faxes and using the MFP Send Fax phone book:

● Sending a fax to a single recipient● Sending a fax to multiple recipients● Sending a fax by using the phone book● Canceling a fax job● Inserting special characters in the fax number● Editing the phone book

18 Chapter 2 Faxing ENWW

Sending a fax to a single recipient

To send a fax to a single recipient, use the following steps:

1 Open the document to be faxed in the software program in which it was created.

2 Click File and then click Print.

3 Select the HP MFP Send Fax driver from the list of printers.

4 Click OK or Print.

Note Click the button that sends a document to the printer. This might not be labeled the same way in all programs.

5 Under Fax To in the HP MFP Send Fax dialog box, type the recipient name, fax number, and company name. The fax number is the only required information.

Note See “Inserting special characters in the fax number” on page 27 for a list of special characters that you can use in the Fax Number text field.

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6 Click Add to Phone Book to add the recipient information to the MFP Send Fax phone book. This step is optional.

Note Click Clear Fields to remove all of the values in the Recipient Name, Fax Number, and Company Name text boxes.

7 The default cover page information appears under Include With Fax in the HP MFP Send Fax dialog box. This information can be changed for any individual fax job.

Note To set the default cover page settings for all faxes, see “Configuration” on page 33.

8 If the billing code feature is enabled, type the billing code under Billing Information in the HP MFP Send Fax dialog box. The billing code can be changed for any individual fax job.

9 To send the fax with the default sender, fax quality, notification information, and preview preferences, click Send.

Note Click the Setup tab in the HP MFP Send Fax dialog box to view the sender, fax quality, notification, and preview settings. This information can be changed for any individual fax job. Click Send to send the fax.


10 If you selected Show Preview Before Sending Fax on the Setup tab, a preview of the fax job appears. Review the fax for accuracy.

Note The preview function is not available when you use Point and Print.

Point and Print is a Windows feature that you can use to connect, print, or fax to a remote printer without using installation disks. Files and configuration information are automatically downloaded from the print server to the client.

11 Click View or use the zoom drop-down menu to change the size of the document preview.

12 Click the arrow buttons to navigate through the document.

13 Click Send Fax to send the fax or click Cancel Fax to edit the fax settings.

Sending a fax to multiple recipients

To send a fax to a multiple recipients, use the following steps:




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5 Under Fax To in the HP MFP Send Fax dialog box, type the recipient name, fax number, and company name.

Note The fax number is the only required information. See “Inserting special characters in the fax number” on page 27 for a list of special characters that you can use in the Fax Number text field.

6 Click Add to Phone Book to add the recipient information to the MFP Send Fax phone book. This step is optional.

Note Click Clear Fields to remove all of the values in the Recipient Name, Fax Number, and Company Name text boxes.

7 Click To -> to add the recipient information to the Fax Recipients field.

8 Repeat steps 5 through 7 for each fax recipient. The fax is sent to all of the names that appear in the Fax Recipients field.


Note Cover Page (Single recipient only) is disabled when the second recipient is added to the Fax Recipients field. A cover page cannot be used when you send faxes to multiple recipients.


10 To send the fax with the default sender, fax quality, notification information, and preview preferences, click Send.

Note Click the Setup tab on the HP MFP Send Fax dialog box to view the sender, fax quality, notification, and preview settings. This information can be changed for any individual fax job. Click Send to send the fax.

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Sending a fax by using the phone book

To send a fax by using the phone book, use the following steps:







5 Under Fax To in the HP MFP Send Fax dialog box, click the book icon.

6 In the Phone Book dialog box, select the name of each fax recipient and click To -> to populate the Fax Recipients field.

7 After you have added all of the fax recipients to the Fax Recipients field, click OK.

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8 Under Include With Fax in the HP MFP Send Fax dialog box, clear Cover Page (Single recipient only) if it is selected.

Note A cover page cannot be used when sending faxes to multiple recipients. If you do not clear Cover Page (Single recipient only), the following error message appears:


10 To send the fax to all of the fax recipients with the default sender, fax quality, notification information, and preview preferences, click Send.


Note Click the Setup tab on the HP MFP Send Fax dialog box to view the sender, fax quality, notification, and preview settings. This information can be changed for any individual fax job. Click Send to send the fax.







Canceling a fax job

Three methods are available to cancel a fax job:

1 Click Cancel Fax in the fax preview window.

2 On the MFP control panel, press the fax icon and then press the red Stop/Cancel button.

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Note The status message Processing job must appear on the MFP when the red Stop/Cancel button is pressed to cancel the fax.

3 On the MFP control panel, cancel faxes by using the fax menus.

a On the MFP control panel, press Menu.

b Scroll to and touch FAX.

c Scroll to and touch CANCEL CURRENT TRANSMISSION.

Note Scroll to and touch CANCEL ALL PENDING TRANSMISSIONS to cancel all of the pending fax transmissions.

d Touch EXIT.

Inserting special characters in the fax number

The Fax Number text field accepts special characters in addition to the numbers 0 through 9.

Table 1: Special characters

Special Character

Function

- Use a hyphen in the fax number to make the number easier to read.

( ) Use parenthesis in the fax number to make the number easier to read.

[ ] Use an opening and closing bracket to hide a portion of the fax number so that it does not print on the fax cover sheet, call reports, or e-mail confirmations. For example, a fax number might include a calling-card access code. Type brackets around the calling-card access code portion of the fax number to prevent showing this information.

* The asterisk is transmitted as a touch-tone.

# The number sign is transmitted as a touch-tone.

, A comma represents a 2-second pause when the fax number is dialed. Use multiple commas for a longer pause during dialing.


Editing the phone book

The phone book can be used to store the contact information that appears under Fax To in the HP MFP Send Fax dialog box. Names can be added and removed from the phone book.

The MFP Send Fax phone book is saved in the system registry. HP does not recommend editing or copying this file.

Adding names to the phone bookTo populate the phone book, use the following steps:


2 In the Phone Book dialog box, click Add.

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3 In the Add to Phone Book dialog box, type the recipient name, fax number, and company name in the text boxes.

4 Click OK.

5 In the Phone Book dialog box, click Add to add additional names.

6 Click OK when you are finished adding names to the phone book.

Note Contacts cannot be imported into the MFP Send Fax phone book from external e-mail programs.

Removing names from the phone bookTo remove names from the phone book, use the following steps:



2 In the Phone Book dialog box, select the name that you want to delete and then click Delete.

3 Click OK when you are done deleting names from the phone book.

Editing names in the phone bookTo edit names in the phone book, use the following steps:


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2 In the Phone Book dialog box, select the name that you want to edit and then click Edit.

3 In the Edit Phone Book Entry dialog box, edit the recipient name, fax number, and company name in the text boxes.

4 Click OK when you are done editing.

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3Configuration

This chapter provides information about configuring the default settings for the MFP Send Fax driver by using the Edit Defaults button on the Setup tab:

● Setting the sender information● Setting the fax quality● Setting the notification settings● Setting the cover page information● Setting the preview preference● Setting the fax driver printer preferences● Setting the billing code configuration

Note The default settings might have been set during the installation process.

34 Chapter 3 Configuration ENWW

Setting the sender information

The default sender information is included on all faxes that you send using the MFP Send Fax driver, including cover pages. The sender information can be changed for individual faxes using the text fields on the Setup tab.

Note A cover page cannot be used when you send faxes to multiple recipients.

To set the default sender information, use the following steps:

1 On the Setup tab, click Edit Defaults.

2 Under Sender Information in the Default Settings dialog box, type the default sender name, company name, fax number, and voice phone number.

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Note The information in the sender information fields on the Setup tab is updated the first time that the sender information is entered in the sender information fields in the Default Settings dialog box. If the default sender information is changed later, the sender information fields on the Setup tab are not refreshed. The changes are saved, but the information does not appear in the dialog box. To show the new information, exit from the MFP Send Fax driver and then restart the driver.

3 Click OK.

Note To set all of the default information at the same time, select the fax quality, notification, cover page, and preview settings and then click OK.

Setting the fax quality

The fax quality setting defines the resolution that the MFP uses to send the fax. The quality settings are as follows:

● Standard: 200 x 100 dots per inch (dpi)● Fine: 200 x 200 dpi● Superfine: 300 x 300 dpi

To set the fax quality, use the following steps:



2 Under Fax Quality in the Default Settings dialog box, select the default quality for sending faxes.

3 Click OK.

Note To set all of the default information at the same time, select the sender information, notification, cover page, and preview settings and then click OK.

Setting the notification settings

The notification settings determine when and how notification of the status of an outgoing fax is sent.

To change the notification settings, use the following steps:


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2 Under Notification in the Default Settings dialog box, select when to receive notifications:

• None: notification is not sent.

• This Job: notification is sent when a fax is sent.

• On Error: notification is sent when an error occurs.

3 Select the type of notification to send:

• Print: notification is printed on the default printer.

• E-mail: notification is sent in an e-mail message. Type the e-mail address in the E-mail Address text box.

Note The e-mail function must be configured on the MFP in order to receive an e-mail notification.

4 Click OK.

Note To set all of the default information at the same time, select the sender information, fax quality, cover page, and preview settings and then click OK.


Setting the cover page information

Standardize the look of the fax cover page by using a default cover page. Fields are included for notes, a subject line, and a company logo or other image. The cover page settings can be modified on the Fax Job tab for individual fax jobs.

Note A cover page can only be included with faxes that are sent to single recipients.

To change the cover page information, use the following steps:


2 Under Include With Fax in the Default Settings dialog box, select Cover Page (Single recipient only).

3 In the Notes text box, type the default notes.

4 In the Subject text box, type the default subject line.

5 Click Browse to include an image on the cover page.

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6 Browse to and select a bitmap image file, such as a company logo.

Note The bitmap image is converted to grayscale on the cover sheet and is located in the top one-third of the page.

7 Click OK.

Note To set all of the default information at the same time, select the sender information, fax quality, notification, and preview settings and then click OK.

Setting the preview preference

The preview preference can be set to automatically preview every fax job before it is sent.

To preview every fax job before it is sent, use the following steps:


2 Under Preview in the Default Settings dialog box, select Show Preview Before Sending Fax to preview each fax automatically before it is sent.

3 Click OK.

Note To set all of the default information at the same time, select the sender information, fax quality, notification, and cover page settings and then click OK.

Setting the fax driver printer preferences

To set the basic MFP Send Fax driver printing options through Windows, use the following steps:


2 On the Printers and Faxes window, right-click HP MFP Send Fax and then click Printing Preferences.


3 In the HP MFP Send Fax Document Properties dialog box, click Paper/Quality to set the default paper and quality properties. To save the default paper settings and close the dialog box, click OK.

Note The Advanced tab on the HP MFP Send Fax Document Properties dialog box does not contain any information that affects the MFP Send Fax driver. This tab is a standard Windows tab and cannot be removed for this driver.

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4 Click Services to check the status of the printer and supplies or to start the embedded Web server. The Services tab options only appear if the MFP Send Fax driver is connected to a valid TCP/IP port.

Note See the appropriate MFP user guide for more information about the Embedded Web server.

5 To save any changes to the default settings and close the dialog box, click OK.

Setting the billing code configuration

HP MFP Send Fax supports the use of billing codes when sending faxes.

To enable or disable the billing code feature through the MFP control panel after the MFP Send Fax driver has been installed, use the following steps:








7 Touch OK to enable the billing code feature or touch OFF to disable the billing code feature.

Note If the billing code feature is enabled on the MFP, a billing code entry is required for walk-up fax jobs sent from the MFP.


9 Under Printer Tasks on the Printers and Faxes window, right-click the name of the MFP and then click Properties.

10 In the HP MFP Send Fax Properties dialog box, click Device Settings.

11 In the Automatic Configuration: drop-down menu, select Update Now.

Note Update Now stays selected in the Automatic Configuration drop-down menu briefly. If you wait a few seconds or return to this dialog box later, Off will be selected in the drop-down menu.

12 Click OK.

ENWW 43

4Troubleshooting

Use the information in this chapter to troubleshoot general fax issues:

● Functional errors• The test page does not print

• The e-mail notification is disabled

• An e-mail confirmation is not received

• PC FAX SEND does not appear on the MFP control panel

• The bitmap does not appear or print on the cover page

• The preview does not appear

• A billing code is required after disabling the feature

• The billing code text box does not appear

• The default fields do not refresh

• Changed settings do not take effect

• Changed settings do not take effect in a Point and Print installation

● Warning messages • PC fax feature may be disabled at the MFP warning

• Cover page functionality will not be available warning

● Error messages

44 Chapter 4 Troubleshooting ENWW

Functional errors

The following sections describe issues that might occur when using the HP MFP Send Fax driver.

The test page does not printView the MFP Send Fax configuration information on the MFP control panel to determine if the driver installation was successful and the PC Fax Send feature is enabled.

To view the configuration information, use the following steps:





5 Touch ENABLED.

6 Touch EXIT.

The e-mail notification is disabledThe e-mail notification type is disabled under Notification on the Setup tab in the HP MFP Send Fax dialog box because the e-mail function is not enabled on the MFP.

See the appropriate user guide for instructions about configuring the e-mail function:


To update the HP MFP Send Fax settings after enabling the e-mail feature on the MFP, use the following steps:




ENWW Functional errors 45

4 In the Automatic Configuration drop-down menu, select Update Now.

5 Click OK.

An e-mail confirmation is not receivedNo e-mail confirmation is sent if the receiving fax machine does not answer, is busy, or if the number of redials that is configured on the MFP has not been reached. After the MFP has reached the configured number of redials, confirmation notification is sent.

PC FAX SEND does not appear on the MFP control panelPC FAX SEND does not appear on the MFP control panel after installing the MFP Send Fax driver.

Firmware is packaged in bundles called remote firmware updates (RFU). These bundles contain firmware updates for the MFP and different sub-systems located in the MFP. When the RFU bundle is sent to the MFP, the MFP sends the individual firmware updates to its other sub-systems. Sometimes, not all of these updates happen at the same time.


To complete the firmware update, use the following steps:

1 Verify that the MFP firmware has been updated to the most current version available. If the firmware has not been updated, see “Upgrading the MFP firmware and downloading the driver” on page 3.

2 Turn the MFP off and then turn it on again.





7 Touch ENABLED.

8 Touch EXIT.

If PC FAX SEND still does not appear on the MFP control panel, see the HP LaserJet MFP Analog Fax Accessory 300 Fax Guide to ensure that the analog fax accessory is configured correctly.

If the analog fax accessory is configured correctly and PC FAX SEND still does not appear on the MFP control panel, contact HP Customer Care.

The bitmap does not appear or print on the cover pageThe bitmap file will not appear or print on the cover page if the bitmap file is too large. The fax image-rendering process will bypass rendering the image on the cover page if the performance of the computer would be significantly reduced. Reduce the size of the bitmap to include it on the cover page.

The preview does not appearTo see a preview of the fax job, select Show Preview Before Sending Fax on the Setup tab.

A billing code is required after disabling the featureA billing code is required in the Billing Code text box on the Fax Job tab after the billing code feature has been disabled at the MFP.

To update the driver so that the Billing Code text box does not appear on the Fax Job tab, use the following steps:






5 Click OK.

The billing code text box does not appearIf the billing code feature was disabled at the MFP when the MFP Send Fax driver was installed, the Billing Code text box does not appear on the Fax Job tab.

To enable billing codes through the MFP control panel and make the Billing Code text box available on the Fax Job tab, use the following steps:








7 Touch OK to enable billing codes.





12 Click OK.


The default fields do not refreshThe information in the sender information fields on the Setup tab is updated the first time that the sender information is entered in the sender information fields in the Default Settings dialog box. If the default sender information is changed later, the sender information fields on the Setup tab are not refreshed. The changes are saved, but the information does not appear in the dialog box. To show the new information, exit from the MFP Send Fax driver and then restart the driver.

Changed settings do not take effectThe MFP Send Fax driver captures fax configuration information during installation. If settings are changed after the driver is installed, complete a manual update by using the Update Now feature to synchronize the driver with the MFP settings.

To synchronize the driver with the MFP settings using Update Now, use the following steps:


2 Under Printer Tasks in the Printers and Faxes window, right-click the name of the MFP and then click Properties.




5 Click OK.

Changed settings do not take effect in a Point and Print installationIf you are using a Point and Print installation, the notification, billing code, billing-code length, and fax-enabled features cannot be refreshed by using the Update Now feature. To make these setting changes take effect in a Point and Print installation, delete the Send Fax printer and then reinstall the printer.

Note The fax preview function is not available when you use Point and Print.

ENWW Warning messages 51

Warning messages

The following warning messages might appear when you use the HP MFP Send Fax driver.

PC fax feature may be disabled at the MFP warningThe PC fax feature may be disabled at the MFP warning appears if the driver port has been changed.

To update the configuration settings, use the following steps:

1 In the MFP Send Fax Warning message box, click OK.

2 Verify that the MFP firmware has been updated to the most current version available. See “Determining if the MFP Send Fax driver is supported by the MFP” on page 3.

3 Verify that the PC FAX SEND feature is enabled on the MFP. See “Uninstalling the HP MFP Send Fax driver” on page 16.


5 Under Printer Tasks on the Printers and Faxes window, right-click on the name of the MFP and then click Properties.




8 Click OK.

Cover page functionality will not be available warningThe cover page functionality will not be available warning appears when a fax is sent to more than one recipient and Cover Page (Single recipient only) is selected on the Fax Job tab.

● Click Yes to send the fax without a cover page to all recipients.● Click No to return to the Fax Job tab.

ENWW Error messages 53

Error messages

If a fax problem occurs that prevents or interrupts sending or receiving a fax, an error message is generated that helps determine the cause of the problem. See table 2 for a list of error messages, the possible causes of the message, and solutions to the error.

Table 2: Error messages

Error Message

Cause Solution

At least one fax number is required

A fax number was not typed in the Fax Number text box on the Fax Job tab.

Type a fax number in the Fax Number text box on the Fax Job tab.

Missing required information: Billing Code

A billing code was not typed in the Billing Code text box on the Fax Job tab. This error only occurs when billing codes are enabled.

Type a billing code in the Billing Code text box on the Fax Job tab.

The billing code must be at least “n” digits

The billing code was configured on the MFP to contain a specified number of digits. This error occurs when billing codes are enabled and the billing code in the Billing Code text box on the Fax Job tab does not contain the correct number of digits.

Check the billing code that is typed in the Billing Code text box on the Fax Job tab. Type a billing code with the specified number of digits.

Missing required information: E-mail address

An e-mail address was not typed in the E-mail address text box on the Setup tab when E-mail notification was selected.

Type an e-mail address in the in the E-mail address text box on the Setup tab.

Warning: This is a duplicate entry. Please enter a different name or fax number.

A duplicate entry was added to the phone book.

Type a different name or fax number.


The file cannot be found

A fax was sent with an invalid Image path specified in the Image text box on the Fax Job tab or the Setup tab.

Type a valid path to the image in the Image text box on the Fax Job tab or the Setup tab.

A fax was sent with a path to a missing image file specified in the Image text box on the Fax Job tab or the Setup tab.

Type a valid path to the image in the Image text box on the Fax Job tab or the Setup tab.

A fax was sent with a path to an invalid file type specified in the Image text box on the Fax Job tab or the Setup tab.

Type a valid path to a bitmap image in the Image text box on the Fax Job tab or the Setup tab.

The e-mail address is not in a recognized format. Do you still want to use it?

The e-mail address in the E-mail address text box on the Setup tab is not a valid e-mail address.

Click Yes to send the e-mail to the specified address.

Click No to return to the Setup tab to change the e-mail address.

Reached maximum number of entries

The Fax Recipients list contains the maximum number of fax recipients.

The Fax Recipients list is limited to 100 entries.

The maximum number of fax numbers has been entered. Send the fax to any remaining recipients by using a separate fax job.

The phone book contains the maximum number of entries.

The phone book is limited to 500 entries.

Remove entries in the phone book.

Table 2: Error messages

Error Message

Cause Solution

HP LaserJet MFP模拟传真附件 300

发送传真驱动程序指南

简体中文

版权信息

© 2005 版权所有 Hewlett-Packard Development Company, L.P.

除非版权法许可，否则，未经事

先书面许可，禁止复制、改编或

翻译本手册。

本材料所列信息可随时更改，恕

不另行通知。

HP 产品和服务的所有保证仅限于随产品和服务提供的保修声明

中明确指出的部分。本材料的任何内容均不应被视为构成附加保

证。 HP 对本材料存在的任何技术 / 编辑错误或信息缺失不承担任何责任。

部件编号： Q3701-90941

Edition 1, 2/2006

商标说明

Windows ® 是 Microsoft Corporation 在美国的注册商标。

ZHCN iii

iv ZHCN

ZHCN v

目录

1 安装

系统要求 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2操作系统 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2显示 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2打印机 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2硬件 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2网络 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

安装 MFP Send Fax 驱动程序 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2判断 MFP 是否支持 MFP Send Fax 驱动程序 . . . . . . . . . . . . . . . . 3升级 MFP 固件和下载驱动程序 . . . . . . . . . . . . . . . . . . . . . . . . . . . 3验证是否配置了 MFP 电子邮件功能（可选） . . . . . . . . . . . . . . . . 4配置帐单代码功能（可选）. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5安装驱动程序 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

卸载 HP MFP Send Fax 驱动程序 . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2 传真

向单个收件人发送传真 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16向多个收件人发送传真 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18使用电话簿发送传真 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21取消传真作业 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24在传真号码中插入特殊字符. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25编辑电话簿 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

向电话簿添加姓名 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26从电话簿删除姓名 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27编辑电话簿中的姓名 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

3 配置

设置发件人信息. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30设置传真质量 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31设置通知设置 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31设置封面页信息. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33设置预览首选项. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34设置传真驱动程序打印机首选项 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34设置帐单代码配置 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

vi ZHCN

4 故障排除

功能性错误 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40不能打印出测试页 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40电子邮件通知被禁用 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40未收到电子邮件通知 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41MFP 控制面板不显示 PC FAX SEND . . . . . . . . . . . . . . . . . . . . . 41封面页上未显示或打印出位图 . . . . . . . . . . . . . . . . . . . . . . . . . . . 42未显示预览 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42在禁用帐单代码功能后仍要求帐单代码 . . . . . . . . . . . . . . . . . . . . 42未显示帐单代码文本框 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43默认自动没有刷新 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44更改后的设置未生效 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44更改后的设置在“即点即印”安装中未生效 . . . . . . . . . . . . . . . . 45

警告消息 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45在 MFP 中可能禁用了 PC 传真功能警告 . . . . . . . . . . . . . . . . . . . 45封面页功能将不可用警告 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

错误消息 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

ZHCN 1

1安装使用 HP LaserJet MFP Send Fax 驱动程序可以将传真从计算机发送到一个或多个 HP 多功能外设 (MFP)。安装后，通过打印到MFP Send Fax 打印机驱动程序即可访问此驱动程序。

本指南介绍 MFP Send Fax 驱动程序附带的传真功能，并提供了以下任务说明：

● 安装传真驱动程序

● 发送传真

● 配置传真设置

● 排除故障

2 第 1 章安装 ZHCN

系统要求

操作系统

MFP Send Fax 驱动程序受以下操作系统支持：

● Windows 2000● Windows XP● Windows XP Professional x64● Windows Server 2003● Windows Server 2003 x64

显示

MFP Send Fax 模块支持 800 x 600 或更高像素的高级视频图形适配器 (SVGA) 分辨率。

打印机

以下产品支持 MFP Send Fax 驱动程序：

● HP LaserJet 4345mfp● HP Color LaserJet 4730mfp● HP LaserJet 9040mfp● HP LaserJet 9050mfp● HP Color LaserJet 9500mfp

硬件

在安装 MFP Send Fax 驱动程序前，必须在 MFP 上安装 HP LaserJet MFP 模拟传真附件 300。有关安装此硬件的详细信息，请参阅 HP LaserJet MPF Analog Fax Accessory 300 Fax Guide。

网络

MFP Send Fax 打印机驱动程序必须用于网络打印机。此驱动程序并不适合本地打印机。

安装 MFP Send Fax 驱动程序

本节提供以下任务的说明：

● 判断 MFP 是否支持 MFP Send Fax 驱动程序● 升级 MFP 固件和下载驱动程序● 验证是否配置了 MFP 电子邮件功能（可选）● 配置帐单代码功能（可选）

● 安装驱动程序

ZHCN 安装 MFP Send Fax 驱动程序 3

判断 MFP 是否支持 MFP Send Fax 驱动程序MFP 固件的最新版本支持 MFP Send Fax 驱动程序。要判断 MFP 固件是否支持 MFP Send Fax 驱动程序，可使用以下步骤：

1 在 MFP 控制面板，按下 Menu。

2 滚动到 FAX 并点触。

3 滚动到 FAX SEND 并点触。

4 滚动到 PC FAX SEND 并点触。

注释如果 MFP 菜单上没有 PC FAX SEND，则应升级 MFP 固件。

5 点触 ENABLED。

6 点触 EXIT。

升级 MFP 固件和下载驱动程序要升级 MFP 固件及下载 MFP Send Fax 驱动程序，可使用以下步骤：

1 查看 MFP 控制面板上的配置信息以确定当前的固件版本。

a 在 MFP 控制面板，按下 Menu。

b 点触 INFORMATION。

c 点触 PRINT CONFIGURATION。此时将打印出配置页。

d 固件的日期代码列在 “设备信息”部分。

注释固件日期代码采用以下格式： YYYYMMDD XX.XXX.X。第一串数字是日期，其中，YYYY 代表年份，MM 代表月份，DD 则代表日期。例如，固件日期代码以 20040225 开始来表示 2004 年 2 月 25 日。第二串数字代表固件的版本号。

2 转到 MFP 的 Software & driver downloads。

a 转到 www.hp.com。

b 在 Search 文本框中输入的 MFP 型号，并按 Enter。

c 在 Search results 窗口的 Select a product 窗格，选择要安装固件的具体 MFP 型号。

d 在 Product Quick Links 窗格，单击 Software & driver downloads。

3 下载最新的固件。

a 在 Select operating system 窗格，单击 Cross operating system (BIOS, Firmware, Diagnostics, etc.)。

b 如果在 Firmware 表中列出的日期比 MFP 配置页上显示的日期代码更新，请单击相应文件旁的 Download。

http://www.hp.com


注释不同的操作系统有不同的固件文件。

c 在文件下载对话框，单击保存。

d 在打开的另存为窗口中，在文件名文本框输入计算机上用于保存固件更新文件的位置。

e 单击保存。

f 下载了文件后，关闭文件下载对话框（如有必要）。

4 下载 MFP Send Fax 驱动程序。

a 单击 Back 返回 Select operating system 窗格。

注释如果在单击 Back 后没有返回到 Select operating system 窗格，请参阅第 2 步有关浏览到 Select operating system 窗格的说明。

b 在 Select operating system 窗格，单击相应的操作系统。

注释 Windows 2000、 Windows XP、 Windows XP Professional x64、Windows Server 2003 和 Windows Server 2003 x64 均支持MFP Send Fax 驱动程序。

c 在所显示的 Driver 表中，单击 HP MFP Send Fax 驱动程序旁的 Download。

d 在文件下载对话框，单击保存。

e 在打开的另存为窗口中，在文件名文本框输入计算机上用于保存 MFP Send Fax 驱动程序文件的位置。

f 单击保存。

g 下载了文件后，关闭文件下载对话框（如有必要）。

5 安装下载的固件文件。有关安装远程固件更新（RFU）的说明，请参阅相应的 MFP 用户指南。

● HP LaserJet 4345mfp Series User Guide

● HP Color LaserJet 4730mfp User Guide

● HP LaserJet 9040mfp/9050mfp User Guide

● HP Color LaserJet 9500mfp User Guide

验证是否配置了 MFP 电子邮件功能（可选）要在使用 MFP Send Fax 驱动程序发送传真后得到电子邮件通知，必须配置 MFP 的电子邮件功能。

注释电子邮件通知是可选功能。


请参阅相应 MFP 用户指南中配置电子邮件功能的说明。


配置帐单代码功能（可选）

HP MFP Send Fax 支持在发送传真时使用帐单代码。

注释帐单代码是可选功能。

要通过 MFP 配置面板启用帐单代码功能，请使用以下步骤：




4 滚动到 BILLING CODE 并点触。

5 点触 CUSTOM，打开帐单代码屏幕。

6 使用向上和向下箭头选择帐单代码的最小位数。

7 点触 OK 可启用帐单代码功能。

注释点触 OFF 可禁用帐单代码功能。

安装驱动程序

要使用 Windows 中的添加打印机向导来安装 MFP Send Fax 驱动程序，请使用以下步骤：

1 在 Windows 资源管理器中，双击下载的 MFP Send Fax 驱动程序可执行文件，将驱动程序文件解压缩。

2 依次单击开始、设置，然后单击打印机和传真。

3 在打印机和传真窗口的打印机任务窗格，单击添加打印机。

4 在添加打印机向导欢迎对话框，单击下一步。


5 在本地或网络打印机窗口，选择连接到这台计算机的本地打印机。单击下一步。

注释选择连接到这台计算机的本地打印机，在网络打印机上安装MFP Send Fax 驱动程序。当驱动程序安装到本地打印机时，打印机名称为 HP MFP Send Fax。

如果选择网络打印机，或连接到另一台计算机的打印机，则需输入计算机的 IP 地址。如果通过网络打印机安装方式（即点即印）安装驱动程序，则传真预览等部分功能将不可用。

MFP Send Fax 驱动程序无法安装到通过串行或并行端口连接到计算机的打印机。打印机必须位于网络中。

6 如果计算机已经连接到了 MFP，请在选择打印机端口窗口选择使用以下端口。

注释如果计算机未连接到 MFP，请转到第 8 步。


7 在使用以下端口下拉菜单，选择 MFP 的名称或 IP 地址。单击下一步转到第 13 步。

8 如果计算机未连接到了 MFP，请在选择打印机端口窗口选择创建新端口。

9 在端口类型下拉菜单，选择标准 TCP/IP 端口。单击下一步。


10 在添加标准 TCP/IP 打印机端口向导对话框，单击下一步。

11 在添加端口窗口的打印机名或 IP 地址文本框输入 MFP 打印机名称或 IP 地址，然后单击下一步。

注释默认的端口名就是您在打印机名或 IP 地址文本框输入的名称。您可以在端口名文本框输入新名称来修改此名称。

12 单击完成。


13 在安装打印机软件下，单击从磁盘安装。

14 在从磁盘安装对话框，单击浏览。

15 找到并选择第 1 步中解压缩的 MFP Send Fax 驱动程序 .INF文件。

注释 .INF 文件有两个版本：用于 Windows 2000、Windows XP 及 WindowsServer 2003 的 32 位版本和用于 Windows XP Professional x64 及Windows Server 2003 x64 的 64 位版本。

如果选择了错误的文件版本，则会显示指定的位置不包含有关硬件的信息消息。

16 单击确定。


17 在安装打印机软件窗口，单击下一步。

18 在命名打印机下的打印机名文本框，输入打印机的名称。默认的打印机名称是 HP MFP Send Fax。

19 单击下一步。


20 在打印机共享下，单击下一步。

注释在打印机共享窗口选择共享名可共享此打印机。现在，“即点即印”连接就能使用 MFP Send Fax 驱动程序了。如果使用 “即点即印”连接访问驱动程序，则传真预览等部分功能将不可用。

21 在打印测试页下，选择是以打印测试页，然后单击下一步。


注释选择是，打印测试页发送传真。此时并不会打印出页面。

a 在完成添加打印机向导对话框，单击完成，以完成向导并继续发送测试传真。

b 在 HP MFP Send Fax 对话框，单击 Fax Job 选项卡。

注释发送测试页并不需要使用 Setup 中的信息。

要设置所有传真的发件人信息和传真设置默认信息，请参阅第 29 页的“配置”。


c 在 Fax To 下的 Fax Number 文本框，输入用于接收测试页的传真号码。

d 单击 Send。

e 如果在 Setup 选项卡选择了 Show Preview Before Sending Fax，则会显示预览窗口。在工具栏上，单击 Send Fax。

f 此时会显示消息，询问测试页是否已经打印。确认接收传真机上已经打印了测试页，然后单击确定。


注释测试页已经发送到了 Fax Job 选项卡下 Fax Number 文本框中输入的传真号码。

卸载 HP MFP Send Fax 驱动程序

要卸载 MFP Send Fax 驱动程序，请使用以下步骤：


2 在打印机和传真窗口，右击安装了 MFP Send Fax 的 MFP 打印机，然后单击删除。


4 右击打印机和传真窗口，然后单击服务器属性。

5 在打印服务器属性对话框，单击驱动程序。

6 选择 MFP Send Fax 驱动程序，然后单击删除。

7 单击确定。

ZHCN 15

2传真本章介绍有关发送传真与使用 MFP Send Fax 电话簿的信息：

● 向单个收件人发送传真

● 向多个收件人发送传真

● 使用电话簿发送传真

● 取消传真作业

● 在传真号码中插入特殊字符

● 编辑电话簿

16 第 2 章传真 ZHCN

向单个收件人发送传真

要发送传真到单个收件人，请使用以下步骤：

1 在创建待传真文件的软件程序中打开该文件。

2 单击文件，然后单击打印。

3 从打印机列表中选择 HP MFP Send Fax 驱动程序。

4 单击确定或打印。

注释单击将文档发送到打印机的按钮。此按钮在各个程序中的名称可能各不相同。

5 在 “HP MFP Send Fax”对话框的 Fax To 对话框，输入收件人的姓名、传真号码和公司名称。传真号码是唯一必需的信息。

注释有关在 Fax Number 文本框中可使用的特殊字符列表，请参阅第 25 页的 “在传真号码中插入特殊字符”。

6 单击 Add to Phone Book，将收件人信息添加到 MFP Send Fax电话簿。这是可选步骤。

注释单击 Clear Fields 可以删除 “Recipient Name”、“Fax Number”和“Company Name”文本框中的所有值。

ZHCN 向单个收件人发送传真 17

7 在 HP MFP Send Fax 对话框的 Include With Fax 下方会显示默认封面信息。您可以根据具体的传真作业修改此信息。

注释要设置所有传真的默认封面页，请参阅第 29 页的 “配置”。

8 如果启用了帐单代码功能，请在 HP MFP Send Fax 对话框中的Billing Information 下输入帐单代码。您可以根据具体的传真作业修改帐单代码。

9 要使用默认的发件人、传真质量、通知信息和预览首选项发送传真，请单击 Send。

注释单击 HP MFP Send Fax 对话框中的 Setup 选项卡可查看发件人、传真质量、通知和预览设置。您可以根据具体的传真作业修改此信息。单击 Send 发送传真。


10 如果在 Setup 选项卡选择 Show Preview Before Sending Fax，则会显示发送作业的预览。检查传真的准确性。

注释预览功能在使用 “即点即印”功能时不可用。

“即点即印”是 Windows 的一项功能，可以让您无需使用安装磁盘即可连接、打印或传真到远程打印机。文件和配置信息会自动从打印服务器下载到客户端。

11 单击 View 或使用缩放下拉菜单可更改文档预览的大小。

12 单击箭头按钮可浏览文档。

13 单击 Send Fax 即可发送传真，或单击 Cancel Fax 以编辑传真设置。

向多个收件人发送传真

要向多个收件人发送传真，请使用以下步骤：






ZHCN 向多个收件人发送传真 19

5 在 “HP MFP Send Fax”对话框的 Fax To 下，输入收件人的姓名、传真号码和公司名称。

注释传真号码是唯一必需的信息。有关在 Fax Number 文本框中可使用的特殊字符列表，请参阅第 25 页的 “在传真号码中插入特殊字符”。

6 单击 Add to Phone Book，将收件人信息添加到 MFP Send Fax电话簿。这是可选步骤。

注释单击 Clear Fields 可以删除 “Recipient Name”、“Fax Number”和“Company Name”文本框中的所有值。

7 单击 To ->，将收件人信息添加到 Fax Recipients 框。

8 为每个传真收件人重复第 5 步到第 7 步。传真将发送到 FaxRecipients 框中显示的所有收件人。

注释在向 Fax Recipients 框添加了第二个收件人后，Cover Page (Singlerecipient only) 将会被禁用。在向多个收件人发送传真时，无法使用封面页。



10 要使用默认的发件人、传真质量、通知信息和预览首选项发送传真，请单击 Send。


ZHCN 使用电话簿发送传真 21







使用电话簿发送传真

要使用电话簿发送传真，请使用以下步骤：







5 在 HP MFP Send Fax 对话框的 Fax To 下，单击书本图标。

6 在 Phone Book 对话框，选择每个传真收件人的姓名，然后单击To -> 将其加入 Fax Recipients 框。

7 将所有传真收件人都添加到 Fax Recipients 后，单击确定。

8 在 HP MFP Send Fax 对话框的 Include With Fax 下，清空Cover Page (Single recipient only) （如已选中）。

注释在向多个收件人发送传真时，无法使用封面页。如果不清空 CoverPage (Single recipient only)，则会显示以下错误消息：

ZHCN 使用电话簿发送传真 23


10 要使用默认的发件人、传真质量、通知信息和预览首选项向所有传真收件人发送传真，请单击 Send。









取消传真作业

以下三种方法可取消传真作业：

1 在传真预览窗口单击 Cancel Fax。

2 在 MFP 控制面板，按下传真图标，然后按红色的 Stop/Cancel按钮。

注释当按下红色 Stop/Cancel 按钮取消传真时， MTP 上必须显示 Proce-ssing job 状态消息。

3 在 MFP 控制面板，使用传真菜单取消传真。

a 在 MFP 控制面板，按下 Menu。

b 滚动到 FAX 并点触。

c 滚动到 CANCEL CURRENT TRANSMISSION 并点触。

ZHCN 在传真号码中插入特殊字符 25

注释滚动到 CANCEL ALL PENDING TRANSMISSIONS 并点触，取消所有待发送的传真传输。

d 点触 EXIT。

在传真号码中插入特殊字符

除了数字 0 到 9 外， Fax Number 文本框还接受一些特殊字符。

编辑电话簿

电话簿可用于存储显示在 HP MFP Send Fax 对话框中 Fax To 下显示的联系信息。在电话簿中可以添加和删除姓名。

MFP Send Fax 电话簿保存在系统注册表中。 HP 不推荐编辑或复制此文件。

表格 1: 特殊字符

特殊字符功能

- 在传真号码中使用连字符可使号码更易于阅读。

( ) 在传真号码中使用圆括号可使号码更易于阅读。

[ ] 使用左方括号和右方括号可隐藏传真号码的一部分，以便在传真封面页、呼叫报告或电子邮件确认中不打印这一部分。例如，传真号码可能包括拨号卡的存取码。在传真号码的拨号卡存取码前后加上方括号，可以防止显示此信息。

* 星号会作为按键拨号发送。

# 号码符号会作为按键拨号发送。

, 逗号表示拨出传真号码后有 2 秒的延迟。使用多个逗号，可在拨号中加入更长的延迟。


向电话簿添加姓名

要向电话簿添加内容，请使用以下步骤：


2 在 Phone Book 对话框，单击 Add。

3 在 Add to Phone Book 对话框，在文本框中输入收件人姓名、传真号码和公司名称。

ZHCN 编辑电话簿 27

4 单击确定。

5 在 Phone Book 对话框，单击 Add 以添加更多姓名。

6 添加了所有姓名到电话簿后，单击确定。

注释无法从外部电子邮件程序将联系人导入 MFP Send Fax 电话簿。

从电话簿删除姓名

要从电话簿删除名称，请使用以下步骤：


2 在 Phone Book 对话框，选择希望删除的姓名，然后单击 Delete。

3 完成了从电话簿删除姓名后，单击确定。


编辑电话簿中的姓名

要在电话簿中编辑名称，请使用以下步骤：


2 在 Phone Book 对话框，选择希望编辑的姓名，然后单击 Edit。

3 在 Edit Phone Book Entry 对话框，编辑文本框中的收件人姓名、传真号码和公司名称。

4 完成编辑后，单击确定。

ZHCN 29

3配置本章介绍如何使用 Setup 选项卡的 Edit Defaults 来配置 MFP SendFax 驱动程序默认设置：

● 设置发件人信息

● 设置传真质量

● 设置通知设置

● 设置封面页信息

● 设置预览首选项

● 设置传真驱动程序打印机首选项

● 设置帐单代码配置

注释在安装过程中可能已经设置了默认设置。

30 第 3 章配置 ZHCN

设置发件人信息

当使用 MFP Send Fax 驱动程序发送传真时，所有传真（包括封面页）都会包含默认的发件人信息。使用 Setup 选项卡中的文本框，可以修改具体传真的发件人信息。

注释在向多个收件人发送传真时，无法使用封面页。

要设置默认的发件人信息，请使用以下步骤：

1 在 Setup 选项卡，单击 Edit Defaults。

2 在 Default Settings 对话框的 Sender Information 下，输入默认发件人姓名、公司名称、传真号码和语音电话号码。

注释首次向 Default Settings 中输入发件人信息时， Setup 选项卡中的发件人信息字段将会更新。如果以后默认发件人信息发生更改，Setup 选项卡中的发件人信息不会刷新。更改会被保存，但信息不会显示在此对话框中。要显示新信息，请退出 MFP Send Fax 驱动程序，然后将其重新启动。

3 单击确定。

注释要同时设置所有的默认信息，请选择传真质量、通知、封面页和预览设置，然后单击确定。

ZHCN 设置传真质量 31

设置传真质量

传真质量设置决定了 MFP 用户发送传真时的分辨率。质量设置包括以下选项：

● 标准：200 x 100 dpi● 精细：200 x 200 dpi● 超精细：300 x 300 dpi

要设置传真质量，请使用以下步骤：


2 在 Default Settings 对话框的 Fax Quality 框，选择发送传真的默认质量。

3 单击确定。

注释要同时设置所有的默认信息，请选择发件人信息、通知、封面页和预览设置，然后单击确定。

设置通知设置

通知设置决定了何时以及如何发送外发传真的状态通知。


要更改通知设置，请使用以下步骤：


2 在 Default Settings 对话框的 Notification 下，选择发送通知的时间。

● None：不发送通知。

● This Job：当传真发送时发送通知。

● On Error：当发生错误时发送通知。

3 选择要发送的通知类型：

● Print：在默认打印机上打印通知。

● E-mail：以电子邮件方式发送通知。在 E-mail Address 文本框输入电子邮件地址。

注释要接收电子邮件通知，必需在 MFP 上配置好电子邮件功能。

4 单击确定。

注释要同时设置所有的默认信息，请选择发件人信息、传真质量、封面页和预览设置，然后单击确定。

ZHCN 设置封面页信息 33

设置封面页信息

通过使用默认封面页统一传真封面页的外观。其中的字段包括声明、主题行、公司徽标或其它图像。具体传真作业的封面页设置可在 FaxJob 选项卡修改。

注释只有发给单个收件人的传真才能包括封面页。

要更改封面页信息，请使用以下步骤：


2 在 Default Settings 对话框的 Include With Fax 下，选择 CoverPage (Single recipient only)。

3 在 Notes 文本框，输入默认的声明。

4 在 Subject 文本框，输入默认的主题行。

5 单击 Browse，找到要包括在封面页的图像。

6 浏览并选择一个位图图像文件，例如公司徽标。

注释位图图像在封面页会转换为灰度图像，并位于封面页的上三分之一。

7 单击确定。


注释要同时设置所有的默认信息，请选择发件人信息、传真质量、通知和预览设置，然后单击确定。

设置预览首选项

您可以将预览首选项设置为在每次发送传真作业前自动进行预览。

要在发送每个传真作业前进行预览，请使用以下步骤：


2 在 Default Settings 对话框的 Preview 下，选择 Show PreviewBefore Sending Fax，以便在发送每个传真前自动预览。

3 单击确定。

注释要同时设置所有的默认信息，请选择发件人信息、传真质量、通知和封面页设置，然后单击确定。

设置传真驱动程序打印机首选项

要通过 Windows 设置基本 MFP Send Fax 驱动程序打印选项，请使用以下步骤：


2 在打印机和传真窗口，右击 HP MFP Send Fax，然后单击打印首选项。

ZHCN 设置传真驱动程序打印机首选项 35

3 在 HP MFP Send Fax Document Properties 对话框，单击Paper/Quality 以设置默认纸张和质量属性。要保存默认纸张设置并关闭此对话框，请单击确定。

注释 HP MFP Send Fax Document Properties 对话框的 Advanced 选项卡不包含任何影响 MFP Send Fax 驱动程序的信息。此选项卡是标准的 Windows 选项卡，无法从此驱动程序中删除。


4 单击 Services 以检查打印机和进纸状态，或启动嵌入式 Web 服务器。仅当驱动程序连接到有效的 TCP/IP 端口时，才会出现Services 选项卡选项。

注释有关嵌入式 Web 服务器的详细信息，请参阅相应的 MFP 用户指南。

5 要保存对默认设置的更改并关闭此对话框，请单击确定。

设置帐单代码配置

HP MFP Send Fax 支持在发送传真时使用帐单代码。

在安装了 MFP Send Fax 驱动程序后，要通过 MFP 控制面板启用或禁用帐单代码功能，请使用以下步骤：




4 滚动到 BILLING CODE 并点触。

5 点触 CUSTOM，打开帐单代码屏幕。

6 使用向上和向下箭头选择帐单代码的最小位数。

7 点触确定以启用帐单代码，或点触关禁用帐单代码功能。

ZHCN 设置帐单代码配置 37

注释如果在 MFP 上启用帐单代码功能，则要从 MFP 发送直接传真作业，则需要输入帐单代码。


9 在打印机和传真窗口的打印机任务，右击 MFP 的名称，然后单击属性。

10 在 HP MFP Send Fax 属性对话框，单击设备设置。

11 在 Automatic Configuration: 下拉菜单，选择 Update Now。

注释 Automatic Configuration 下拉菜单中的 Update Now 会短暂保持选中状态。如果等待几秒钟或稍后返回此对话框，将在此下拉菜单中将选中 Off。

12 单击确定。

ZHCN 39

4故障排除本章中的信息可用来解决常见的传真问题：

● 功能性错误

● 不能打印出测试页

● 电子邮件通知被禁用

● 未收到电子邮件通知

● MFP 控制面板不显示 PC FAX SEND

● 封面页上未显示或打印出位图

● 未显示预览

● 在禁用帐单代码功能后仍要求帐单代码

● 未显示帐单代码文本框

● 默认自动没有刷新

● 更改后的设置未生效

● 更改后的设置在 “即点即印”安装中未生效

● 警告消息 ● 在 MFP 中可能禁用了 PC 传真功能警告

● 封面页功能将不可用警告

● 错误消息

40 第 4 章故障排除 ZHCN

功能性错误

下节说明了使用 HP MFP Send Fax 驱动程序时可能发生的问题。

不能打印出测试页

查看 MFP 控制面板上的 MFP Send Fax 配置信息，确定驱动程序安装是否成功以及是否启用了 PC 传真发送功能。

要查看配置信息，请使用以下步骤：




4 滚动到并点触 PC FAX SEND。

5 点触 ENABLED。

6 点触 EXIT。

电子邮件通知被禁用

因为在 MFP 上未启用电子邮件功能，所以在 HP MFP Send Fax 对话框的 Setup 选项卡禁用了电子邮件通知类型。

请参阅相应用户指南中配置电子邮件功能的说明。


要在 MFP

Documents

Analog Fax Accessory 300 - Hewlett Packardh10032.HP LaserJet MPF Analog Fax Accessory 300 Fax Guide for more information about installing this hardware. Network The MFP Send Fax printer