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© Comptel Corporation 2012 PUBLIC
An introduction to
Convergent Mediation
PUBLIC © Comptel Corporation 2012
PUBLIC © Comptel Corporation 2012
Good News: Data is Growing… Let it Grow! We have Tools to Control, Monetise and Analyse Data
Comptel’s contextually intelligent and
convergent mediation for CSPs collects,
processes and enriches a huge amount of
data in offline and online manner, while
simultaneously improving the visibility to
customer insights. This translates into
more revenue for CSPs and savings in TCO.
2
30
25
20
15
10
5
0 Billions
xD
Rs/
day
2011 2012 2013 2014 2015 2016
Data Challenge
Estimated transactions for Mediation
during 2011-2016
Leading Mobile CSP in Europe xDR/s/day
Are my systems
ready for this?
14 × 2012
Volumes
Current
PUBLIC © Comptel Corporation 2012
2. Consolidate mediation
silos with a single
convergent mediation
platform
Online
Mediation layer
Offline Mediation 1
Mediation 2
Mediation 3
Mediation 4
Mediation 5
Mediation 6
Powered by a Single Convergent Mediation Platform
3
Network layer (Mobile, Fixed, LTE, IMS, Cable, Cloud, M2M)
OSS/BSS layer (Billing, Charging/IN, DWH, Interconnect, NMS, Roaming, etc)
1. Scattered and separate
mediation engines
serving various network
environments
3. Integrate analytics
capabilities to get better
customer insights
Customer
insights Analytics
PUBLIC © Comptel Corporation 2012
CONSOLIDATION
Consolidation Requires Outstanding Performance
4
Convergent Mediation
scaling linearly to
manage Big Data
Proven performance
Offline: 500.000 CDR/s
Online: 50.000 TPS
High OPEX with
TCO inefficiency
PER SYSTEM PER SYSTEM PER
SYSTEM
PER SYSTEM PER SYSTEM PER
SYSTEM
PER SYSTEM PER SYSTEM PER
SYSTEM
PER SYSTEM PER SYSTEM PER
SYSTEM
PER SYSTEM PER SYSTEM PER
SYSTEM
PER SYSTEM PER SYSTEM PER
SYSTEM
Up to 80% TCO
savings through
consolidation
Hardware & Licenses
Changes & Development
Software support
Operations & Skills
Indirect physical costs
ONE PLATFORM
© Comptel Corporation 2012 PUBLIC
Contextually Intelligent Convergent Mediation
5 5
*ELT= Extract, Load, Transfer
• Superior processing of offline & online
events for charging/billing, analysis, and
revenue management
• Launching new ways to monetise data
services by enabling CSPs to analyse big
data
Monetizing Data Services
• Understanding customers based on history,
data and predictions
• Mediation together with Analytics help to
identify CSP’s premium users
• Mediation helps to harmonise big data
from various sources for Analytics to
optimise them for actions
Driving Contextual
Intelligence For Telco
• Up to 80% TCO savings through
consolidation of the mediation systems
• Consolidation and superior scalability
allow CSPs to gain higher efficiency and
productivity in terms of HW, OS, SW, O&M,
integration points etc
Employing Assets Efficiently
• Converting big data into meaningful format
to predict the right service packages per
segment
• With effortless mediation on-demand for
big data (ELT*), customer behaviour and
prediction of their life-time value become
quick and easy
Differentiating with Information
PUBLIC © Comptel Corporation 2012
How do we do it Comptel Services & Convergent Mediation
6
Evolve Operate &
Maintain Launch Implement Design Explore
• Service Level –
Basic / Gold /
Platinum
• Cover times –
5x8 / 24x7
• On-site Assistance
• Application
development &
mgmt.
Support &
Managed Services
• Mediation
Modernization
• Technical &
Architecture
Consulting
Comptel
Consulting
• Solution Design
• Implementation –
Business Logic and
Interfaces
• Testing & Go-live
• Product Training –
Convergent
Mediation
• Project
Management
Delivery
Services
• Change Requests –
Business logic &
Interfaces
enhancement
• Health Check
Change
Requests
PUBLIC © Comptel Corporation 2012
Our mediation, policy control, charging and analytics run on the field-proven EventLink Platform technology
Full-blown mediation consolidation
delivered in 9 months serving 56M customers
Offline 500000 and in online
50000 TPS benchmarking our superior mediation performance
20% of world’s mobile data processed – we can manage Big Data
Benchmarking Our Capabilities
7
Over 20 of customers process
more than 1B xDRs per day
30% of our 150 customer deliveries are convergent!
We have executed 1300 projects!
850 ready-made interfaces shorten time-to-market
Our biggest mediation deployment
processes over 10B xDRs per day
Hundreds of Comptel professionals are
mediation specialists. Moreover, 20 Sl companies work with our software.
PUBLIC © Comptel Corporation 2012
Our Mediation Footprint Globally
8
MEA
21 customers
• Qtel Qatar
• Saudi Telecom
EUROPE
68 customers
• Vodafone Group
• KPN Netherlands
APAC
35 customers
• Indosat Indonesia
• Bharti India
CALA
26 customers
• Telefonica Argentina
• Telefonica Central
Americas
Comptel Convergent
Mediation showed with
Movistar Argentina, that
it is more than capable
of handling significant
transactional volumes
daily. The OSS solution
will also provide a solid
foundation for managing
our fixed business and
enabling future uptake
of our advanced
converged services.
Adriana Kohner, Manager
of Telefónica Global Tech.
Argentina
”