An Introduction to

BIRSTAn Introduction to

Infor EAM

In any asset-intensive business, there is no room for poor performance. The smallest problem can lead to costly downtime or even pose a significant threat to your employees’ welfare. Assets must be regularly inspected to ensure they comply with safety regulations, not to mention performance issues that could affect productivity.

An Enterprise Asset Management (EAM) solution can alleviate many of the everyday challenges of running an asset-intensive business. This document summarises the key capabilities of the Infor Enterprise Asset Management software and how working with Sapphire Systems will help your business move forward faster.

Infor EAM Enterprise is a comprehensive software solution that provides instant access to critical information, wherever you are, allowing your organisation to reduce the costs of maintaining valuable equipment, while also improving performance, resulting in higher return on investment and profitability. The system will also support compliance with industry regulations, ensuring you have a safe and productive working environment.

Infor EAM Enterprise is a highly configurable

software, powered by Amazon Web Services which allows the solution to scale to meet the needs of any business.

Sapphire Systems is a world leading business partner for Infor EAM Enterprise. With over 1,000 customers, 24-hour support and offices in the United Kingdom, United States, Australia, Latin America and Asia, Sapphire Systems has the expertise and the experience to ensure you get the most from your investment in EAM.

Infor EAM Enterprise is used by more than 10,000 organisations worldwide delivering:

• 20% improvement in labour productivity

• 30% reduction in inventory levels

• 20% reduction in inventory carrying costs

• 5% reduction in new equipment costs

• 10% increase in fleet availability

• 50% increase in warranty cost recovery

• 10% reduction in materials costs

• 50% reduction in purchasing process costs

Introduction

Infor EAM Enterprise is designed to improve the profitability of your assetsWhatever your business, we’ve got you covered.

Asset Management

Financial Management

Materials and Production Planning

Whether your business is involved in manufacturing, facilities management, life sciences, fleet and transportation, oil and gas, or the public sector, your equipment and vehicles are your lifeblood. Any incidence of downtime or poor performance has an impact on your bottom line.

It is therefore imperative that your assets are effectively maintained, not just to avoid disruptions to service and maintain productivity levels, but to also extend the life of your equipment.

Infor EAM Enterprise simplifies asset management processes by improving your ability to track asset performance and schedule predictive or preventative maintenance strategically to minimise downtime, utilising the most qualified technicians. This helps prevent problems arising so you gain optimum ROI and can focus on attaining ultimate productivity.

• Comprehensive Inventory: Compile asset data (such as location, cost history, warranties, claims, permits and documents) in a centralised system

• Create reference libraries for linear assets based on details such as length, units of measure and geographic reference

• Increase Productivity: Track overall equipment effectiveness and automate maintenance and corrective work requests to prevent unscheduled downtime

• Scheduling Flexibility: Develop Total Productive Maintenance (TPM) plans to ensure optimum productivity. Leverage asset hierarchy management to cost-effectively manage particular types of equipment, locations etc

• Efficient Configuration: Expedite training and more accurate job set up by creating configuration templates for different types of equipment

• Reduce Expenses: Improve asset warranty management, process warranty claims, automate and track all work orders with a potential claim

Asset Management

Financial control is a crucial function in any business but can be especially complex in asset-intensive businesses where the initial expense of equipment purchases must also be offset against running costs, ongoing maintenance, depreciation, performance and productivity.

Infor EAM Enterprise integrates financials with asset and project management tools, allowing you to fully appreciate how assets are performing alongside the associated operating costs. With support for multi-organisational management, you can coordinate reporting and budget control for multiple legal entities from one database with security settings to determine user access.

Consolidating information across the entire business in real-time enables fast and accurate reporting, meaning you can precisely forecast demand and spending. Monitor KPIs and react quickly to changing external conditions such as rising fuel costs or communicate expected delivery times to customers.

• Simplify Reporting: Pre-defined templates allow you to quickly generate reports and analysis for a variety of financial functions, enabling greater visibility and control over budgets and spending

• Cut Purchasing Costs: Streamline procurement planning and workflow, and monitor vendor performance for lead-time and quality

• Profitable Deployment: Define cost charging agreements to ensure commercial agreements deliver value for money and profits

• Mitigate Depreciation: Calculate various depreciation methods, including: straight-line, double declining rate, sum-of the- years and units of production

• Improve warranty management to ensure claims can be collected while valid

• Automated Alerts – Create pre-set alerts and email notifications for financial processes such as payment transaction approvals and reporting deadlines

Financial Management

When it comes to managing your resources, access to accurate, up to date information is essential to delivering on your promises to customers.

Infor EAM Enterprise allows you to seamlessly integrate your business systems with logistics, supplier management and customer database systems to ensure a tight workflow between your operations, suppliers and traveling workforce.

Delivering end-to-end visibility over all processes and projects, Infor EAM Enterprise enhances productivity and profitability through improved forecasting for project management and materials planning.

• Integration with Microsoft© Project: A true two-way interface that passes work order information to and from Project

• Automate Project Management: Save time and money by implementing system- automated budget, labour and equipment resourcing. Automatic data uploads eliminate the need for manual entry

• Simplify Job Management: Reduce job duplication by collating customer requests in a single system. Create checklists to make processes easy to follow and user friendly for your mobile workforce

Materials Planning and Project • Optimise Material Requirements: Keep

track of economic order quantities, equipment part receipts, issues, pricing and cycle counts

• Real Time Updates: Allow users to monitor asset and business process performance indicators without running reports, with email updates and dashboards. Create pre-set alerts and email notifications for KPI events and issues

• Strengthen Health and Safety: Ensure compliance with codes of practice with defined precaution processes. Automated equipment monitoring allows you to identify potential hazards and take preventative measures

• Faster Data Processing: Set up equipment configuration test environments and import/export specific configurations without impacting live data. Monitor an unlimited number of meters for a single piece of equipment

• Auditable Data Tracking: Document equipment performance data consistently, ensuring full regulatory compliance. Select from an array of predefined templates that expedite reporting and analysis

Infor EAM Enterprise is designed with business continuity in mind. The software is highly configurable, yet with a wide range of industry specific configurations available, many organisations will be able to implement Infor EAM Enterprise straight out of the box. The system can be deployed in the cloud, on-premise or as a hybrid between the two. Our consultants will work with you to evaluate your deployment options and help you choose a solution that will support your business as it grows.

Deploying Infor EAM Enterprise

CloudFor maximum flexibility, scalability and low total cost

of ownership, many of our customers are already benefiting from adopting Infor EAM in the Cloud.

• Data security is in the hands of the vendor

• Predictable costs over time

• Typically takes less time to implement

• Greater stability and continuous updates

On PremiseFor those who are not yet ready to embrace the Cloud, or prefer to

keep systems in-house, Infor EAM is available fully on premise, supported by Sapphire’s team of Infor experts.

• You are in control of data security

• Greater ability for customisation

• Can reduce the initial price of the solution

• You have more control over implementation process

Industry leading enterprise software from Sapphire SystemsSapphire Systems is a leading global provider of cloud and on premise enterprise software delivering organisations with industry specific solutions. With over 1,000 customers’ worldwide, Sapphire partners with market leading software authors, develops unique customisations, and offers unrivalled customer service and support. Headquartered in London with offices across the United Kingdom, United States, Australia, Latin America and Asia, Sapphire offers 24-hour support and has extensive knowledge and experience in helping clients to achieve a measurable return on investment.

For more information visit: www.sapphiresystems.com