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24 March 2016
Infor EAM v11 Showcase
Barry Diedericks
Agenda
Introductions
Infor Enterprise Asset Management (EAM) Overview
Infor Enterprise Asset Management (EAM) Demo
Questions and Answers
Introducing Infor EAM – Enterprise Asset Management
Where does EAM fit in?
ERP(Enterprise Resource Planning)
EAM(Enterprise Asset Management)
PLM(Product Lifecycle Management)
PCM(Product Configuration
Management)
SCM(Supply Chain Management: Planning, Scheduling, S&OP)
BarcodingManaging Inventory
Service ManagementThe A-Z of a service company
with field technicians
Performance Management
BI, Analytics, Big Data
ApprovaGovernance
and Monitoring
XMTime Sheets and Expense
Management
ArchitectureWorkflow, Event Management,
easy integration, Social for business and mobile.
TechnologyION, Mongoose, Mingle
Some global Infor EAM customers
Some local Infor EAM customersManufacturing
Facility Management
Government Utilities
30 Years of Leadership and Innovation
2006 2012
Enterprise
Asset
Management
15,000
Customers
Worldwide
MP2 MP5Web-based / Cloud
Multi-Site/Language
Calibration/e-Sig
GIS
Call Center
Asset Sustainability
Advanced Mobile
Infor EAMInfor EAMReliability, Verticals
Sustainability
10x
ION
ContinuousInnovation
1986 1990 2000
#1 EAM Vendor – 2010 & 2011 Plant Services Review
2 x Product of the Year awards for 2015 - PlantEngineering.com
Maintenance Software Category
Energy Management Category
2016
Solution Footprint – Infor EAM
Introducing Infor EAM v11.2
EAM Deployment Examples
Mining Public Sector HealthcareHospitality &
FMManufacturing
EAM Deployment Examples
Mining equipment,
pipelines and plant
Asset and building
management
Operating Theatre and
Hospital Cleaning
Schedules
Cleaning and managing over 2000 ATM’s & Branches
Managing 5000 road
maintenance contractors
Global SolutionSingle Database
User Focus:
Role Based
Mobile / Tablet / Desktop
Language
User Focus:
Role Based
Mobile / Tablet / Desktop
Language
User Focus:
Role Based
Mobile / Tablet / Desktop
Language
Organization 1 Organization 2 Organization 3
Organization Specific:
People
Equipment
Data
Multiple Locations / Departments
Organization Specific:
People
Equipment
Data
Multiple Locations / Departments
Organization Specific:
People
Equipment
Data
Multiple Locations / Departments
Multi-Organisation Support
Share Common
Reports Analytics Data ProcessesBest Practices
Work Order Interaction
Work Orders
Call Centre
Self-service & Requestor
Planned Maintenance
Mobile
Contractor Portal
Capture all information
External cost
Material cost
Labour cost
Work Orders
Supporting Documents
Downtime
Hours
Feedback
&
Comments
Labour Hours
Task Activities
New Infor EAM Features and Functions
Asset Reservations
Key Management
Contractor Portal
Case Management
Enhanced Call Centre
Service Request Portal
Workspace Management
GIS Improvements
Mobile support– Windows Mobile 8.1 and 10
– iOS
– Android
Sets & Consists (Transit)
Checklists
Extensibility Framework
Mechanic’s Kiosk
Quality Surveys
New Import Utility
14 Languages
Health and Safety
Enhanced Document support
Asset Reservations
Ability to schedule and reserve high demand assets
– Vehicles
– Conference Rooms
– Specialised Tools
– IT Assets
– Cranes
Integrated with the asset rental capability in Infor EAM
Graphic Visualisation of availability on the Reservation Calendar
Bundled with an EAM Requestor License
Asset Reservations
Key Management
Manage Locks and keys
– Associated Keys
– Assignment of keys
– Master Keys
– Key Rings
Vehicles
– Pool Vehicles
Buildings
Safes
Case Management
Incident Tracking
– Accidents
– Spillages
– Corrective Action Requests
Can manage unlimited number of tasks
– Checks
– Follow up tasks
– Shift & Operator Notes
Bundled with an EAM Requestor License
Case Management Sample
Quality Surveys
Obtain customer feedback from
– Call Centre
– Work Order
– Incident Requests
Generated through Infor ION
Results stored for reporting and analysis
Quality Surveys
Mechanic’s Kiosk/Workbench
Touchscreen support
Allow easy input for mechanics at floor level
– Accept work assigned
– Selection of spare parts
• Request
• Issue
• Returns
– Review attached documents
– Auto recording of booked hours
Checklists
Checklists – Follow Up Work Orders
Extensibility Framework
Unlimited Custom Fields
User defined Grids
Clone of Screens
User defined Screens
– And associated database tables
Business Flex rules on screens
Integrated directly into Infor EAM
– List views
– Record views
– Menu options
– Screen tabs
Workspace and Move Management
Define workspaces including furnishings
– Cubicles, offices and conference rooms
Assign workspaces to employees
Track unused workspaces
Move individuals with/without furnishings and equipment
Managed with work orders
PPM Forecasting and Planning
Contractor Portal
Allow contractors to:
– See work allocated to them
– Complete work cost estimates
• Labour costs
• Material costs
• Miscellaneous costs
– Enter comments onto Work Order
– Attach documents and attachments
Includes Asset Inspection Checklists
Bundled with an EAM Requestor License
Contractor Portal
Document Support
Document Support
Safety Management
Hazards and Precautions
Job Safety Analysis
LockOut / TagOut
Permit to Work
Safety Management
Safety management
PermitsLockout / TagoutSafety Regulations
+
Safety Management
+
Safety is not optional
Metering and Monitoring
Metering and Monitoring
Sustainability
Energy
Water
Waste
Greenhouse Gas
Emissions Transparency of Actions
to Customers
Business Insights /
Reductions
Corp Policy & Metrics
Sustainability
Information
Energy & sustainability monitoring
“With Infor EAM Asset Sustainability, we gained annual energy savings of $200,000 during the first phase, and increased overall efficiency and maintenance productivity by 25%”
Energy Performance Management Sustainability Tracking & Reporting
Alerts AssetEvaluation
Monitoring Energy Star Integration
Performance Forecasting
Emission Reporting
ProjectTracking
Trend Analysis
Infor Difference: One integrated system improves awareness, action, alignment across the enterprise
+
GIS Support
Enhanced Call Centre
Enhanced Hierarchy Support– Campus
• Buildings
– Floors
» Rooms• Assets
Deadline date & time• Hours to Deadline
– Auto refreshes
– Goes red when deadline has expired
– VIP caller status
Enhanced Call Centre
Service Requests
Links directly into the Call Centre Module
Reduce telephone/email reported incidents
Allows attachment of documents/pictures
Service Requests
Other Enhancements
Infor Document Management support– Attach, approve/validate and share documents
– Can share documents outside of EAM
Service Delivery Matrix– Link suppliers to buildings, equipment and service codes
– Restrict the risk of assigning incorrect suppliers
Mingle Enterprise Functionality– Can approve Work Orders / Purchase Orders without EAM user
license
Linking Reports to Screen Tabs
Active Reporting
Other Enhancements – Mingle Integration
Other Enhancements – Mingle Integration
Other Enhancements – Mingle Integration
Other Enhancements – Mingle Integration
Other Enhancements – Tabbed Reports
Other Enhancements - Active Reporting
Business Vault
Sales Dashboard
3rd party solutions
LN
WMS
EAM
3rd Party Apps
Infor Ming.le TM
Inforce
XML
Documents
Connecting Infor EAM to the world
Infor EAM v11 Demo
Easy, Cost-effective Implementation
EAM implementation can be fast and relatively painless, particularly with those EAM systems which
allow you to implement in sections, as you see fit.
Unlimited number of Assets
Some EAM systems charge per asset, which could be prohibitive for an asset-heavy company.
Other EAM systems however, charge per user, with an unlimited number of assets tracked.
Easy to use
Most leading EAM systems have been designed to be used by entry-level data capturers,
allowing everyone from shop steward to finance manager to participate.
Able to integrate
Infor uses a universal platform that allows EAM to be easily integrated into any other IT systems you
currently have.
Rollout as required
Although EAM offers a diverse range of features, you can start with the simplest benefits and introduce
other features as and when you need to.
Thank you
