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Ambea Group
Company Presentation
October 18th 2011
Margita Klemetti
VP, HR
1
Brief History of Ambea: a 100-year story
1909 Mehiläinen founded by four physicians setting up a private hospital in Helsinki, Finland
1996 Carema is founded in Sweden under the name of Nordvård
2005 3i acquires Carema (operating in Sweden and Norway) through a holding company
which will be later named as Ambea
2006 Mehiläinen Oy in Finland is acquired by 3i and the same holding company; and
Mehiläinen and Carema joined forces
2007 The merged company adopts its new name Ambea, while continuing to operate under
its local brands in respective markets
2009 Carema Sweden is split into two units, Carema Healthcare and Carema Care, to better
serve its end-markets
2010 Triton and KKR acquires Ambea
2
Relevant market and group structure
Ambea is engaged in such social and healthcare market in Sweden, Finland and Norway that is national.
Our market is not global or that multinational like e.g. at several sectors in base industry where production can be arranged only to one country and sales to another, with cross-border issues. At Ambea this is not the case.
Ambea has strong operative national subsidiaries (Mehiläinen in Finland, Carema Care and Healthcare in Sweden, Carema in Norway) that have own management. And own operative human resources with own human resources management.
Ambea is a holding company.
3 3
The market leading and most respected health
care and care company in Northern Europe
Sales 2010: SEK 7,912 million (€879 million)*
EBITA 2010: SEK 646 million (€72 million)*
Key operational data as of 2010*
– 11,000+ FTEs
– 600+ units
– 7,200 care beds
– 2.0 million physician visits
– 17,000 elective surgery procedures
– 240,000 occupational health customers
1%
SEK 132m
76%
SEK 5,931m
23%
SEK 1,848m
• Refers to calendar year 2010, i.e. Jan-Dec 2010
4 4
Disabled Care Contract Management
Elderly Care
Disabled care Own
Management Personal Assistance &
Child Welfare
5 5
• Carema Care offers care services and support in
the areas of:
• Elderly care
• Homes for the disabled
• Abuse care centres
• Psychiatric care centres
• Household services
• Personal assistants for the disabled
• Homes for refugee children
• Carema Care employees about 13 500 people at a
total of 450 units.
6
Carema Healthcare (Sjukvård) has a national service network of health care
centres, outpatient clinics and psychiatric outpatient clinics. Most of our care is
given within the tax financed common health care system.
Service network consists of
– 44 full service outpatient clinics within national free choice of primary care
– 1 orthopedic specialist clinic (Carema Ortopediska Huset in Stockholm)
– 2 outpatient specialist clinics in South Sweden
– 1 clinic for post-operativ and heart condition rehab
– 1 hospital (Carema Närvård Simrishamn in South Sweden)
– 13 outpatient psychiatric clinics
– Home visit cars in South Sweden
7
Customer visits to doctors approx. 570.000 in primary care and 88.000 in
specialist care (2010)
Listed customers within national free choice of primary care: 350.000
Operations in outpatient clinics approx 4.300 (2010)
8
Primary and specialist care by regions:
n Region Stockholm – 11 health care centres, 11 children’s health care centres, Centre for post-operativ and heart condition rehab and Carema Ortopediska huset in the Stockholm area
n Region Mitt – 12 health care centres in Middle and North Sweden.
n Region Väst – 7 health care centres in West Sweden and 1 primary care emergency clinic in Kungsbacka near Gothenburg
n Region Syd – 4 health care centres in South Sweden, community care hospital in Simrishamn, 2 outpatient specialist clinics and home visit cars, manned by doctors and nurses
Sector Psychiatry: Carema Psykiatri and Carema Hjärnhälsan:
Outpatient psychiatric clinics in:
n West Sweden (2)
n South east Sweden (6)
n South east Stockholm area (5 plus mobile emergency team)
9
Occupational Health Care BU
38% of sales
Outpatient Clinic BU
39% of sales
Hospital BU
12% of sales
Municipal BU
11% of sales
10
Mehiläinen has a national and integrated service
network in privat pay services
Mehiläinen Group, established in 1909, has a
national service network of hospitals, outpatient
clinics and occupational health care units, and care
units
Service network consists of
– 21 full service outpatient clinics also serving
occupational health care customers
– 30 separate occupational health care units
– 9 hospitals located in large cities
Customer visits approx. 2.3 million per annum, of
which 1.5 million are visits to a physician
OHC customers approx. 240,000
Hospital operations 11,000
11
Mehiläinen’s nationwide service network in public
pay operations
Mehiläinen Municipal
Services:
Social services:
-Child welfare: 183 places in
12 units
- Mental rehabilitation: 637
places in 21 units
- Elderly care: 215 places in 8
units
Healthcare services:
- Primary care: services for
13,500 inhabitants
- Home care: services for 9,000
inhabitants
- Child Psychiatry: 8 places in
one unit
- Staffing
12
Norway
Carema Care
o Elderly Care 73% of revenues
o Homecare services 23% of revenues
o FTE 126
Friskvernkliniken
o Specialist clinic for e.g. sports injuries,
obesity ans basic psychiatry
o Exercise center for everyone
o FTE 26
13
Ambea group – personnel (9/2011)
Finland Sweden Sweden Norway
2474 FTE
8918 FTE 1535 FTE 152 FTE
Main challengies in HR;
-Every company has its specific challengies due to its own strategy and developing phase
-A common challenge is the availability of personnel
14 14
Role of Ambea - Principles
Role of Ambea is to act as an orchestrator and supporter in relation to the operating companies.
Ambeas vision is to build bridges for cross-boarder learning and developing both on organizational as individual levels, to create an international culture/cultural platform in balance with needs and strenghts on operating company levels
On Ambea level the focus areas are leadership developing on top management level, developing of the management system and talent management.
HR strategies are managed on the operating company levels.
The EWC Agreement should be seen as an opportunity to increase understanding of the business and markets within the Ambea Group. It will contribute to a transfer of know- ledge, development of the corporate culture and a learning organisation.