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Page 1 of 12 Created On: February 13, 2020 Version: 1.0
AirWatch Work Space One (iOS) Native Mail Setup Guide
Page 2 of 12 Created On: February 13, 2020 Version: 1.0
Table of Contents 1. Currently Enrolled iOS Devices – Pg 3 2. iOS MDM Managed Device Enrollment – Pg 4 – Pg 7 3. iOS Native Mail Client Setup – Pg 8 – Pg 12
Page 3 of 12 Created On: February 13, 2020 Version: 1.0
Currently Enrolled iOS Devices If your device is currently enrolled in AirWatch you must first un-enroll your device before re-enrolling.
Open the WorkSpace One Intelligent Hub Application from your device and Sign in
Select “This Device” Select “Enrollment” Select “Unenroll Device”
Page 4 of 12 Created On: February 13, 2020 Version: 1.0
iOS MDM Managed Device Enrollment The following steps will be used to enroll a new device as Full MDM Manged into AirWatch using the web-based Server URL. Note: Full MDM Management is required to receive your corporate email through the Native Mail app instead of Boxer
Remove any Existing Boxer or Container applications from the device if applicable
Open Safari on your device
Browse to Onyx.inova.org
Enter “byod” as the Group ID and select Next
Page 5 of 12 Created On: February 13, 2020 Version: 1.0
iOS MDM Managed Device Enrollment
Enter your Inova Username and Password and select Next
Read and Accept the Terms and Conditions
Select “Download Profile” Select “Allow”
Page 6 of 12 Created On: February 13, 2020 Version: 1.0
iOS MDM Managed Device Enrollment
Open the Settings app on your device
Select the “Profile Downloaded” section
Select “Install” Enter your Device Passcode and Select Done
Page 7 of 12 Created On: February 13, 2020 Version: 1.0
iOS MDM Managed Device Enrollment
Select “Install” Select “Install” Select “Trust” on the
Remote Management Pop Up
Open Safari back up and your device will now be successfully enrolled
Page 8 of 12 Created On: February 13, 2020 Version: 1.0
iOS Native Mail Client Setup Your device is now enrolled, and it will automatically download the Intelligent Hub Application and the Configuration for Native Mail.
You will receive a prompt to install the Intelligent Hub app on your device, Select Install
Open the Intelligent Hub App on your device
Create a Passcode and Select Next
Re-Enter your Passcode and Select Next
Page 9 of 12 Created On: February 13, 2020 Version: 1.0
iOS Native Mail Client Setup
Read and Accept the Privacy Statement
Select whether you would like Hub to send you notifications or not Recommendation: Allow
The Intelligent Hub app has now been configured and confirms that your device has been enrolled
Open the Mail App on your device
Page 10 of 12 Created On: February 13, 2020 Version: 1.0
iOS Native Mail Client Setup
Enter your Inova network password and Select OK
Your Account is now syncing and will download mail. To configure Notifications for your account Open Settings and Select Notifications
Select Mail and then Select your Inova Email Account if you have more than one mail box configured.
Select Allow Notifications and then Select Which Alerts you would like. Select what Sound you would the notification to be
Page 11 of 12 Created On: February 13, 2020 Version: 1.0
iOS Native Mail Client Setup
You can change the amount of mail that syncs to your device and what to sync by opening the settings app
Scroll down to Passwords and Accounts
Select Inova-Email From here you can toggle on or off what you would like to sync and change the amount of days to sync
Page 12 of 12 Created On: February 13, 2020 Version: 1.0
iOS Native Mail Client Configuration
You will be required to change your Device Passcode to meet the requirements if it does not meet them already. Note: This is an Exchange setting and not AirWatch
Once changed, if required your device will begin to download your mail.