8/14/2019 Adage Design Portfolio
3/13
corporate identityAdage Design Porfolio
Your Customers Just Got Closer
Lakeside House1Furzeground WayStockleyParkUxbridgeMiddlesex
UB111BDEngland
Tel: +442086223033Fax: +442086223200
Email:[email protected]
visit us at www.eWare.com or wap.eWare.comDirectors:Ivan
MacDonald (Managing),Greg Casey,Alan Wyley,
eWare (UK) Ltd,Registered in England No.:3823532 Registered
Office:Suite C7, Leonard Street,London EC2A4AQ
the Wireless& Internet eCRM CompanyeWare3 CRM
www.eWare.com
eWare3 CRMeWare3's modular applications,thin-client architecture
and value-driving implementation
strategy,has been developed specificallyto address the problems
facing mid-sized companies
and divisions of larger enterprises.
Developed on the same great Internet
architecture eWare has always used,but
nowit breaks out the applications in
order tomake it easier and more
profitable toengage with your
customers. Select the applications that
match your business processes,
implement them immediatelyand add
more applications as youneed them.
Key Business IssuesIntegrationtoyourcore business
eWare3s open standards-based
architecture enables youtoseamlessly
integrate it with your wider IT
infrastructure.eWare3 can be integrated
with allInternet-enabled devices as well
as with back-end systems and databases.
RapidD eployment
eWare3is built from a number of modules,which can be deployed
individually,shortening
and easing the lengthy implementation periods and maintenance
costs associated with many
of the CRM products aimed at the middle tier.
Mobility
The core eWare system was designed from dayone tobe portable.
Byseparating the
presentation of the product from the core data,eWare3 is able
toprovide interfaces for
mobile devices that allowthe users toget t he maximum from the
mobile experience.Users
can choose the screens and fields theyneed so superfluous data
is eliminated.The same
functionality,the same core systems just better,faster and more
usefulmobile access.
Ease of Use
EveryeWare3 user sees an attractive,familiar and intuitive web
screen.Users have a simple
interface toaccess rich customer historyand anybusiness tools
that theyneed to dotheir
job. Training time is minimised and its intuitive design means
that people willenjoyusing
the system.
Your customersjust got closer
TM
"The mostsophisticated
producteverseen for
companies ordivisions with
200-2000 employees"
eWare Modules
Any andall ofthe following
modules can be selectedand added
together seamlessly to buildyour
CRMsolution.Selectthose that
resolve yourimmediate
requirements andturn on the others
as youneedthem- eWare will help
youbuildthe bestCRMsystemfor
yourcompany:
Contact management
Diarymanagement
Customer care
Telemarketing
Sales force automation
Campaign management
Account management
Customer self-service
Partner relationship
management
Lead management
Field force management
www.eWare.com/university/
Training
technical
end user
sales
eWareTraining
Technical
Training
Service
eBusiness
Contact Centre
Mobile
Sales
Marketing
eWare
Business moves faster with everyinnovation.At times it can be
hard to
keep up. eWares Customer Relationship Management solution
allows
businesses tomanage all interactions with prospects, customers
and
partners however,whenever and wherever theyhappen.
Information is captured and ultimatelyyour company will provide
a
better,more profitable offering.
Your customers willappreciate the service.Your people will
enjoythe
control.Your companywill love the return on investment.
Ireland(HQ):+3531 6187800 UK:+44208 6223033 Germany:+49892
4218409 Netherlands:+3120658 6903 UnitedStates:+1781 6854862
www.eWare.com [email protected] 2001eWare Limited,AllRights
Reserved.
eWare - CRM built
for your business
Whois eWare?
eWare is the wireless and
Internet CRM company.
We allowbusinesses tomanage
allinteractionswithprospects,
customers and partners
however,whenever and
wherever theyhappen.
eWare is available globally
in a range of languages.
Ireland(HQ): +35316187800 UK: +442086223033 Germany: +498924218
409 Netherlands: +31206586903 UnitedStates: +17816854862
www.eWare.com [email protected] 2002eWare Limited,AllRights
Reserved.
Mobile
Solution&Benefits
The SolutioneWare Mobile is the most advanced mobile application
of CRM in
the industrytoday.Where other solutions offer add-on
solutionswith limited functionality,eWare offers youa full,rich,
graphical,workflow-driven,report generating CRM system,wherever
you
need it.And it isnt device specific any device running
overInternet technologycan be incorporated todays andtomorrows.
eWare architecture is built from the ground up for
multi-device
support.eWareBlocks provides the central component
technologythat retrieves the backend dataand presents it tothe
accessdevices.Todevelop the levelof data portabilityneeded
todeliver
this,eWareBlocks take advantage of the latest
XML-basedtechnologywhich means it is platform
independent.Thisindependence allows administrators todefine the
specificfields
and their sizes for displayon whatever device is chosen.It
is
possible therefore touse a number of mobile devices toaccessthe
same system.
The BenefitseWare Mobile brings powerfulapplications
tosmalldevices.Itwilldeliver information crucialtojudging the
health of your
companyand allowalerts on anycriticalcriteria.eWare Mobileallows
businesses tomanage allinteractions with prospects,
customers and partners however,whenever and wherever
theyhappen.Corporations are free tooffer their customers
anyandeverychannelthrough which todobusiness. Customer-facing
staff are given the tools todealwith these interactions
efficiently,effectivelyand profitably. Information is
captured,lessons arelearned and ultimatelyyour companywillprovide a
better,more
profitable offering.
Your customers willappreciate the service.Your people
willenjoy
the control.Your companywilllove the return on investment.
FunctionalHighlights Browser-based easytolearn and use
Installonce run globally Integrate existing systems single
view
of the customer
Viewcomplex relationships graphically
Customer profiling and marketing
campaigns
Sales pipeline,leads and territory
management
Multi-lingual,multi-currency
Comprehensive reports accessible 24
hours a dayfrom anywhere
Workflowtools toincrease efficiency
Sales Force Automation for calltracking
and progress reporting
S a l es
M a rketi ng
C us tome r ca re
W e bs ite
C a l l ce ntre
Mobile
www.eWare.com
eWare MobileeWare has developed a solution tobring you allthe
power of an enterprise levelCRM system
and deliver it toyou wherever youare.
Youcan browse and utilise almost everyaspect of your CRM
system,schedule your diary,
arrange meetings,get customer details,track customer
accounts,run reports,update the
centraldatabase anything youcan doat your desk
Key Business IssuesMobile Salesforce
Representatives need access tothe
most up-to-date information in
order toschedule their time with
their contacts efficiently.Field
Managers alsoneed tobe in
constant communication with
their team on the road,or in the
office.eWare Mobile is the only
enterprise class CRM solution fully
accessible through PDAor on-the-
road laptop for employee and
customer alike.
Integrationtoyourcore business
eWare Mobile is incorporated intoyour standard business
workflow.Users can be notified of
specificevents while on the road.Users can also advance sales a
sales professionalcan
progress the stage of a sale upon leaving a meeting,triggering
certain workflow events such
as sending collateralor scheduling follow-up calls.
Built forMobile
The core eWare system was designed from dayone to be portable.
By separating the
presentation of the product from the core data, eWare is able
toprovide interfaces for mobile
devices that allowthe users to get the maximum from the mobile
experience. Users can
choose the screens and fields theyneed so
superfluous data is eliminated. The same
functionality,the same core systems just better,
faster and more usefulmobile access.
Future-proof
eWare Mobile is not dependent on anyparticular
mobile solution,it can be configured to
accommodate anyInternet-ready device. Every
major handheld manufacturer is developing
towards this standard and willbe for the
foreseeable future.
Your customersjust got closer
TM
"Today,to work means to
travel.Too often this
represents inconveniences in
receivingand sending
information,in gettingaccess
to the tools thatyou needto
do yourjob effectively. Even
juststaying in touch can be
an issue.Until now"
eWare anytime
Sales
FieldAgent
anylocation
Customers
CEO
riirr
tHt
EHlli
liIl
Tl:+33117F:+33117
K
Ktl
kiL1El
Tl:+17377F:+173771
I.tFl3ti
lit13
Tl:+171F:+17177
'ii'
ii
i-
ii
iiiii
ii
i
i
l ll- l I l
I l lik r i r i r
I l lik ll r r
I l lik r i r
I l lik r l r r r
I l lik r r i r
i l
- il
r
l
F
E
11/
