ACN Product Overviewnbn™

Australia

Information correct as at October 1, 2015

nbn™

What is it?

• The national broadband network (nbn™) is an Australian Government initiative designed to upgrade the existing fixed line phone and internet network infrastructure helping Australians transition to a digital future

• Several technologies will be available and differ by location/premises. They include the following:

– Fibre to the Premises (FTTP); – Fixed Wireless; – Satellite; – Fibre to the Node (FTTN); – Fibre to the Building (FTTB); and – Hybrid Fibre Coaxial (HFC)

• Not all homes and businesses are connected to the nbn™– the rollout is expected to be completed by 2020

nbn™

Why choose ACN?

• High speed and reliable network• Matching the nbn™ network rollout, we’re helping customers

get connected as soon as their home is nbn™ ready through multiple technologies

• Various speed options which customers can choose• Multiple users and devices on the one connection

nbn™

Who is this product ideal for?

• Customers who are ‘nbn™ Ready’ i.e. their premises have been passed by the nbn™ network

• Homes that have multiple devices and require faster broadband speeds

• Businesses who want to reduce costs and drive innovation• Customers who use the Internet for email, social media,

general web-surfing, video steaming (YouTube and other HD video content) and online gaming

Bundle

What is it?

• Customers can bundle a phone service with a nbn™ Broadband service to receive discounts and a single monthly bill

• Available to Residential & Small Business customers

nbn™ Opportunity

*www.nbnco.com.au

As the nbn™ rollout continues, the Australian Government has forecast: • 1.4 million (11%) of homes and businesses will be nbn™ ready as of December 31, 2015 • 2.2 million homes will be serviceable by June 2016

Every household MUST choose a nbn™ service provider and get connected to the nbn™ within 18 months of their premises being ready for service

FY 14 FY 15 FY 16 FY 17 FY 18 -

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

20,000

Growth Forecast - nbn™ Premises Ready for Service

Total

Fixed Wireless

HFC

FTTN

FTTP Greenfields

FFTP Brownfields

Year

Nu

mb

er o

f P

rem

ises

('0

00)

nbn™ Opportunity

*www.nbnco.com.au

12.4 million (100%) homes are forecast to be ready for service by 2020*

nbn™ Technology Type3100000;

25%

620000; 5%

372000; 3%

1364000; 11%3596000;

29%

3348000; 27%

Opportunity (Population) Forecast for 2020

Fibre to the Premises

Fixed Wireless

Satellite

Fibre to the Basement

Fibre to the Node

Mixed Technology (HFC)

nbn™ CoverageIt’s easy for both you and your customers to check nbn™ progress & availability via www.acnpacific.com.au/nbn/nbncoverage. Either:

Enter an address on the nbn™ Rollout Map tab to check serviceability of a specific address

Use the nbn™ Rollout Progress tab to check by State, Suburb and new Development sites

OR

Broadband Usage Guide

• Internet usage is the amount of data which is transferred between a computer or other device (e.g. smart phone, tablet) and the Internet over a specified period of time. 

• Data usage will be accrued in bytes (B) where 1 KB = 1000 B, 1 MB = 1000 KB and 1 GB = 1000 MB and includes both uploads and downloads.

• nbn™ Broadband comes standard with a speed of 12/1 Mbps. Customers have the option to select a faster speed of 25/5Mbps or 100/40 Mbps for a low monthly fee subject to technology^

^12/1 Mbps and 25/5 Mbps speeds are deliverable over nbn™ Fibre and Fixed Wireless Infrastructure. 100/40

Mbps speeds are deliverable over fibre infrastructure only.

Broadband Usage GuideThe following table estimates the amount of data required for internet usage*.

Data Requirements Average 50GB plan 250GB plan 500GB plan

Email 50 KB per email ✔ ✔ ✔

Web Surfing 2.5 MB per minute ✔ ✔ ✔

Facebook 2 MB per minute ✔ ✔ ✔

Skype 360 KB per minute ✔ ✔ ✔

Online Gaming 1.5 MB per minute ✔ ✔ ✔

YouTube8.3 MB to 60 MB per 5 minutes

dependent on quality✔

✔✔

Internet TV (Netflix)8.3 MB to 60 MB per 5 minutes

dependent on quality✖ ✔ ✔

Downloading Movies & TVestimates 3 GB per hour for full HD

and 700 MB per hour for SD✖ ✔ ✔

✔ Safe ✔ Caution customer may go over their data allowance ✖Warning customer likely to go over their data allowance

A calculation tool to determine data requirements is available at www.broadbandnow.org/resources/data-usage-calculator/

*www.whistleout.com.au/

Broadband Speed

The table below provides the minimum speed requirements for specific traffic types

Minimum Speed Requirement

Email < 1Mbps

Web Surfing >1.6Mbps

Facebook >1.6Mbps

SkypeNormal Quality: >500Kbps upload and download

HD Quality: >1.5Mbps upload and download

Online Gaming >1Mbps

Internet TV (Netflix)and Youtube

Standard Definition >3MbpsHigh Definition: >5Mbps

nbn™ Broadband Plans

Speed^ Monthly Plan Fee

12/1 Mbps $59

25/5 Mbps $69

100/40 Mbps $89

12/1 Mbps $69

25/5 Mbps $79

100/40 Mbps $99

12/1 Mbps $79

25/5 Mbps $89

100/40 Mbps $109

50GB

250GB

500GB

nbn™ plans are worth 3 customer points #

12 month agreement termOnce the monthly data allowance is reached, the line speed will be slowed to 256kbps for the remainder of the billing period^12/1 Mbps and 25/5 Mbps speeds are deliverable over nbn™ fibre and fixed wireless infrastructure.100/40 Mbps speeds are deliverable over fibre infrastructure only#Check the latest ACN Compensation Plan for full detailsPrices correct as at October 1, 2015. Visit acnpacific.com.au for the latest pricing and full Terms & Conditions

nbn™ Broadband + Voice Bundle Plans

Speed^ Monthly Plan Fee Local & National CallsCalls to Australian Mobile Numbers

Global ACN-2ACN VoIP Calls

$0 International Calls

(first 60 mins per call)

12/1 Mbps $69

Unlimited* 15c per min Unlimited* 20 destinations25/5 Mbps $79

100/40 Mbps $99

12/1 Mbps $79

Unlimited* 15c per min Unlimited* 40 destinations25/5 Mbps $89

100/40 Mbps $109

12/1 Mbps $89

Unlimited* Unlimited* Unlimited* 85 destinations25/5 Mbps $99

100/40 Mbps $119

50GB

250GB

500GB

nbn™ Broadband + Voice Bundle plans are worth 4 customer points #

12 month agreement termOnce the monthly data allowance is reached, the line speed will be slowed to 256kbps for the remainder of the billing period^12/1 Mbps and 25/5 Mbps speeds are deliverable over nbn™ Fibre and Fixed Wireless Infrastructure.100/40 Mbps speeds are deliverable over fibre infrastructure only*ACN Acceptable Use Policy applies#Check the latest ACN Compensation Plan for full detailsPrices correct as at October 1, 2015. Visit acnpacific.com.au for the latest pricing and full Terms & Conditions

Online Sign-up

How do my customers apply for an ACN service?

• Customers can sign-up to any service via your ACN Direct Storefront website

• Customers can also sign-up via acnpacific.com.au, but must specify your IBO Business ID when completing their online application

Refer to the product section of IBO Back Office or the Help & Support section of acnpacific.com.au for instructions on how to sign-up online.