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The montlhly newsletter of ACI World, the Voice of the World's Airports
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1
AIRPORTS COUNCIL INTERNATIONALThe Voice of the Worldrsquos Airports
World Report
I N S I D E T H I S I S S U E
Message from the Director General
bull 2011ASQAwardsNameIncheonInternationalAirportBestAirportWorldwideinOverallCustomerSatisfaction
bull ReportonMeetingwithIATASlotPolicyWorkingGroupbull ACIACRISInitiativeClearedforImmediateTake-offbull APEXinSafetyProgrammePilotLandsinHondurasbull ACIGlobalTrainingUnlockingKnowledgePotentialandNewOpportunitiesbull PaxFlashandFreightFlashbull EventsCalendarbull ASQRetailbull 2012ACI-NAWorldConferenceampExhibitionbull AirportCitiesWorldConferenceandExhibitionbull ACIAirportEconomicsandFinanceConferenceampExhibitionbull AELPndashAirportExecutiveLeadershipProgrammebull AirportWorld6bull KeyACIPublications
MARCH 2012
2 ACI World Report ndash March 2012
DearColleagues
OneofthekeyareasoffocusinournewStrategicPlan(2012-2014)isourrelationshipwiththeInternationalCivilAviationOrganization(ICAO)andtotakefulladvantageofourlocationinMontrealtoengageICAOateverylevelIampleasedtohavehadtheopportunitytomeetwithRaymondBenjaminSecretaryGeneral ICAO
lastmonth inwhat isplannedtobearegularexchange TheSecretaryGeneralrecognisestheimportantrolethatindustryhas to play in supporting ICAOrsquos implementation of the keyprioritiesofimprovingsafetysecurityandsustainability
IwaspleasedtoreporttohimthatourAPEXinSafetyprogrammeismoving forward at solid pace andwe should see the fullimplementationphaseoftheprogrammestart laterthisyearWehavefourpilotpeerreviewvisitsscheduledinthenextthreemonthsIndeedasIwriteateamisconductingapeerreviewatSanPedroSulaAirportHondurasndashourfirstincollaborationwithACI-LAC ICAO is fully committed in its support of ourAPEXprogrammeandisprovidingtechnicalexpertsfortheseairportvisitsWeareintheprocessoffinalisingaMemorandumofCommitmentwithICAOtoformalisethiscollaborationandI
hopetosignthiswiththeSecretaryGeneralinthenearfuture
InaviationsecurityICAOhashadabusystartto2012withtwoRegionalAviationSecurityConferences inKuala LumpurMalaysia andCaracasVenezuela TheSecretaryGeneral has presided at these conferenceswhich brought togetherregionalregulatorstocoordinateactionsarisingfromtheDeclarationonAviationSecurityadoptedbytheICAOGeneralAssemblyinfallof2010ACIhasparticipatedateachoftheseregionalconferencesputtingforwardproposalsonhowitcansupport regionalcollaborativeefforts Ourparticipation isverymuchvaluedbyICAO
OntheenvironmentsideEmissionsTradinghasgeneratedmuchmediaattentionrecentlyItooktheopportunityinmymeetingwiththeSecretaryGeneraltorecalltheACIWorldGeneralAssemblyResolutionwhichfirmlysupportsICAOrsquoseffortstoestablishaharmonisedglobalframeworkofmarketbasedmeasurestoreduceaviationrsquosimpactontheenvironmentAgaintheSecretaryGeneralappreciatedindustryrsquossupport
ICAOhasafullscheduleofmeetingsthisyearincludinghigh-levelconferenceswhichwillshapetheregulatoryagendafortheICAOGeneralAssemblyin2013These are excellent opportunities for ACI to influence the debate andwe areworkinghardtothatensureairportinterestsarereflectedinmeetingpapersanddiscussionsIwillkeepyouinformedonourprogressduringtheyear
AngelaGittensDirectorGeneral
3ACI World Report ndash March 2012
wwwaciaero
ACI World Contact InformationTel+1 514 373 1200Fax+15143731201
aciaciaero
MailingaddressPOBox302
800RueduSquareVictoriaMontrealQuebecH4Z1G8
Canada
CourieraddressSuite 1810
800RueduSquareVictoriaMontrealQuebecH4Z1G8
Canada
ACI World Social Media
ACI Africa ACI Asia-Pacific
ACI North AmericaACI Latin America ndash Caribbean
ACI Europe
Click on a Map Below to Visit an ACI Region Web Site
ACIWorld
httpswwwfacebookcomAirportsCouncilInternational
ACITraining
4 ACI World Report ndash March 2012
2011 ASQ Awards Name Incheon International Airport Best Airport Worldwide in Overall Customer Satisfaction ACI World Director General Angela Gittens stated ldquoForIncheon InternationalAirport to dominate in this categoryfor seven consecutive years is testament to the degreeto which customer service is intrinsically linked to theirbusiness strategyWhat we are seeing across the globeis growing recognition among airport managers of theimportance of quality customer service across the entireairport experience In an era of increasing competitionfor passenger traffic delivering consistent high levels ofcustomerservicecandrivepassengerloyaltyandpositivelyimpactairportrevenuesIcongratulateIncheonInternational
Airport for earning the top customer service award forBestAirportWorldwide2011IalsocongratulateSingaporeChangi Airport Beijing Capital International Airport HongKong International Airport and Nagoya Chubu CentrairInternationalAirportforrespectivelyearningsecondthirdfourthandfifthplaceIncreasingglobalcompetitionamongairports has highlighted the importance of service qualityandASQ is an ideal tool tohelp improveperformancebyfacilitating the measurement understanding of successfactorsandidentificationofproblemareasrdquo
About the ASQ Awards
Since its creation in 2006 the ASQ Awards have
become the worldrsquos leading airport passenger
satisfaction benchmark with over 220 airports
participatingTheASQAwardsrecognizeandreward
thebest airports in theworldbasedonACIrsquosASQ
passenger satisfaction survey and represent an
opportunitytocelebratethecommitmentofairports
worldwide to continually improve the passenger
experience
To learnmoreabout theASQAwardspleasevisit
httpwwwairportservicequalityawardscom
5ACI World Report ndash March 2012
Report on Meeting with IATA Slot Policy Working Group by David Gamper
ACIWorldmetwithmembersoftheIATASlotPolicyWorkingGroupon6thFebruary2012ThesemeetingsareheldtwiceayearandtheirmainfocusisontheIATAWorldwideSlotGuidelines(WSG)TheWSGisanindustrystandardforthemanagementofairportslotstobeusedwhereairportcapacityisinsufficienttomeetdemandforpartorallofthedayCurrently161airportsaredesignatedtohaveslots-theseincludemanylargerairportsTheWSGispublishedbyIATAonbehalfofitsmemberairlinesandthecommunityofairportslotcoordinatorsACIisconsultedonchangesthatIATAwishestoputforwardbeforetheytakeeffect
AtthismeetingIATAmadetheoffertoacceptcommentsfromACIonanypartofthedocumentACIWorldproposestoworkwiththeregionalofficestoconsolidateACIcommentsandgivethemtoIATA(thiswillbediscussedatthenextregionaldirectorsmeeting)
ThemeetingalsocoveredtheconsultationonchangestotheEuropeanSlotRegulationwhich
giveslegalforcetoslotrulesinEuropeTheEuropeanUnionrsquosproposalincludesincreasingthethresholdfortheldquouse-it-or-lose-itrdquorulefrom80to85andtoincreasethenumberofweeksnecessaryforaseriesofslotstobecountedforgrandfatherrightsfromthepresent5weeksThistighteningisstronglyopposedbyIATAandtheytriedtoconvinceACItotakeasimilarpositionbasedonunintendedconsequencesofover-regulationACIEuropewilldecideitspositionlaterbutisnotinclinedtoagreewithIATAastighteningtherulescouldpreventabuseofslotsandincreaseutilisationofavailablecapacity
OthersubjectsincludedspecialrulesfortheLondonOlympicsandthenewHeathrowprocedurefortemporarilyreducedcapacitywhichhadbeensuccessfullyusedtoreducecapacityaheadofanticipatedseverewinterweatherthusminimizingdelays
ACImembersrsquoviewsarewelcomed-theymaybeaddressedtoyourregionalofficewithcopytoDavidGamperatdgamperaciaero
A Slot Policy Working Group (SPWG) is established to address slot
matters such as the development of amendments to the Worldwide Slot
Guidelines and provide guidance on industry scheduling matters to the
office of the IATA Director General
105SLOTPOLICYWORKINGGROUP(SPWG)TERMSOFREFERENCE
6 ACI World Report ndash March 2012
What is ACRISACI Airport Community Recommended
Information Services (ACI-ACRIS) is
an initiative of the ACI World Airport
IT Standing Committee (WAITSC) The
main objective of ACRIS is to define
the framework for airports airlines
partners and suppliers to provide and
process data in a universal way in order
to reduce costs by standardizing the
interface between airline and airport
IT systems that are anticipated to be
commonplace in the future eg self-
service bag drop
ACI ACRIS Initiative Cleared for Immediate Take-off by Arturo Garcia-Alonso
TheACIAirportCommunityRecommendedInformationServices(ACI-ACRIS)WorkingGroup(WG)heldits10thMeetinginMunichGermany26-27January2012kindlyhostedbyMunichAirport
MorethantwentyfivedelegatesndashrepresentingsixairportoperatorsfiveserviceprovidersIATAandEUROCONTROLndashparticipatedactivelyinthevarioussessionsbeingthelargestattendanceeversincetheACIAirportITStandingCommitteeconvenedthefirstWGmeetinginAmsterdamNovember2009
ThemainobjectivewastofinalisetheOverallServiceDesigndocumentcompletingthesetofrequirementsforthedefinitionofarecommendedInformationService(alsoknownasWeb-Service)fortheProofofConcepttoexchangeflightrelatedinformationinastandardizedwaybetweenparticipatingairportsairlinesgroundhandlerspartnersandsuppliersThiswillenableanefficientreliableuseofCommonSituationalAwareness(CSA)toolsintheAirportCollaborativeDecisionMaking(A-CDM)framework
PhotoCourtesyofSchipholAirportGroup
7ACI World Report ndash March 2012
ACI ACRIS Initiative Cleared for Immediate Take-off Continued
The different sessions addressed very interesting topics and aspects such as
bull ACRISintroductionfornewcomersbull CoreACRISA-CDMCSAProof-Of-Conceptgroupsessionbull OverallServiceDesignDocumentbull HighLevelservicedefinitionexplanationbull Proof-Of-ConceptPortalspecificationsbull StatusofCommonUseSelfServiceBagDropwebservicesbull DraftAssetInformationModelbull UpdatefromEUROCONTROLonSystemWideInformationManagement(SWIM)bull UpdatefromIATAXMLinitiatives
ThemeetingconclusionswereverypositiveandallparticipantsshowedconfidenceandenthusiasmtomeetthedeadlinesforthefirstACRISweb-serviceproofofconceptreleaseattheendofQ12012whentheACRISldquomaidenflightrdquowouldbeldquoclearedforfirsttake-offrdquo
FromthesepagesonbehalfofACIwewouldliketothankMunichAirportformakingthismeetingpossibleandallparticipantsandworkinggroupmembersfortheirgreatsupport
FormoreinformationontheACRISinitiativepleasekeepreadingtheup-comingreleasesoftheACIMonthlyWorldReporttheofficialACInewsletter
FormoreinformationonAirportITefficiencyandinnovationpleasecontactagarcia-alonsoaciaero
CartoonCourtesyofSchipholAirportGroup
8 ACI World Report ndash March 2012
APEX in Safety Programme Pilot Lands in Honduras by Adrian Cioranu ACIWorldispleasedtoannouncethatRamonVilledaMoralesInternationalAirportinSanPedroSulaHondurasvolunteeredtoparticipateintheAPEXSafetyProgrammefrom13to17February2012
WethankourvaluablepartnersfortheirsupportnotablyICAOWorldHeadquarters(MontrealCanada)ICAORegionalOffice(MexicoCityMexico)MrPhilippeBarilPresidentandGeneralDirectorQuiportandMrJavierMartinezRegionalSecretaryACI-LAC
AstheleaderoftheairportsindustryACIispleasedtofacilitateapartneringprocesswherebyeachairportbyvirtueofitsuniquecharacteristicsstrengthsandknowledgecancontributetohelpingothersimprovesafetycomplianceandmitigatetherisksofairportincidentsworldwide
WeencourageyoutocontactAdrianatacioranuaciaerowhetheryouareinterestedinbeingaHostair-portforreceivingaSafetyRevieworwanttobeaSafetyPartnertoparticipateinaSafetyReview
9ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunitiesby Kevin Caron
Theaviationindustryappearstobeonthepathtorecoveryand the upturn in fortunesmeans that despite the tougheconomictimesairportsshouldonceagainstartpreparingfortrafficgrowthandtheextrademandsthatthiswillbring
And with money tight an airportrsquos ability to meet thatservice delivery challenge will be strongly linked to thehuman factor In otherwords how itworkswithexistingstaffandnewrecruitstomeettheiron-goingneedforskillsdevelopment
Without doubt airports are complex business structuresrequiringcompetenciesinmanyareasThereforecommonlyrespected international standards and practices provide aglobal framework for harmonized operations ndash day in andday out every day of the year ndash against which they canmeasuretheirperformanceTosucceedstaffmembersatalllevelsneedtobecognizantofthesestandardsandknowhowtoputthemintodailypractice
Theglobalairportbusinessisincreasinglycharacterizedbycross-border and multi-cultural dimensions So whateverthemixofpersonneltalentsandskillsatagiven locationairportauthoritiesmusthavethemeanstounitetheirteamsbehindasharedobjectiveofdeliveringexcellentservicetoamulti-nationalcustomerbasethathashighexpectationsatalldestinations
Againstthatcommonbackgroundmanyotherfactorscomeinto play in todayrsquos airport world New technologies aretransformingbothoperationalandbusinessproceduresandemployeeknowledgeofthesechanges
Environmental pressures are requiring new behaviours inadditiontonewequipmentanddesignAndnewbusiness
criteria and new ownership models require the samemanagement skills as in any other industrial or servicesector
GonearethedaysoftheairportasasimpleinfrastructuresupplierManagementteamsarecalledontogeneratenewrevenuestreamsandstrengthen thesocialandeconomicpotentialofthecommunitiestheyserve
The industry has efficiency and performance goals thatairportsmustmeetiftheyaretoensureaviablefutureforboththemselvesandcommercialaviation
Training provides a credible platform to develop thesecompetenciesanddoanevenbetterjoboftakingonboardavolatileandrapidlychangingbusinessenvironment
Todayrsquosmanagers need rapid response business skills tobalance short-term imperatives with long-term businessneedsWehaveseenhowtoughitcanbetomanageairlinesin difficulty economic fluctuations security investmentsinvestmentconstraintsanddramaticbusinesscontractionBusinessskillsareamustinthisenvironment
And a final objective to consider is that as the industryexpandsairportswillcompeteforexistingskilledcandidatesTheywillneednotonlytoattractandtrainnewpersonnelbutalsoandinordertoholdontothemensurethattheycanenjoyasatisfyingcareerdevelopmentpath
Helping ACI members To help ourmembers face thesemultiple challengesmymandateinjoiningACIin2008wastocreateandimplementtopqualitytargetededucationalopportunitiesforairports
10 ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunities ContinuedOur guiding principles focus on airport-specific needsthat identify and remedy performance shortfalls througheducation
Under the guidance of the ACI training steering groupwe have designed a flexible programme tomaximize thebenefitatall levelsatanairportfromtopmanagementtobasicstaffskills
ThreekeydrivershaveguidedusinthisstrategicexerciseFirstlythealignmentofstandardsgloballyisanindustrypre-requisiteWherewillthenextgenerationofskilledworkerscomefromHowwillwebuildandmaintainconsistencyastheseskilledworkersandmanagersmigrateacrossbordersto new opportunities Global accreditation programmesbasedonsharedstandardsarepartofthesolution
ACIiscollaboratingwithICAOonitsnewNextGenerationof Aviation Professionals (NGAP) initiative to assess thechanges that are needed to establish globally recognizedtrainingopportunitiesforaviationprofessionalsTheultimategoalfortheNGAPinitiativeistoattractfuturegenerationsto aviation and ensure that pilots technicians air trafficcontrollers and yes airport operators have the requiredcompetenciestodotheirjob
To succeed we must understand their educationalrequirementsandexpectations Ifwefailwewillhavetoworryaboutashortageofaviationprofessionalsinthenext10to20years
Asecondstrategy is toensurecompetencies requiredoftodayrsquos airport professionals ndashproficiency in technical andoperational domains as well as the complex businessmanagementfield
A simple example the ldquoairport cityrdquo phenomenon hasemerged as a popularmodel formany hub airportswithemphasis on diversifying revenue streams As a resultairportsincreasinglyseekoutandtrainqualifiedindividualstofocusontheeconomicandcommercialaspectsofairportmanagement
ICAO and ACI have already started addressing high-levelmanagement competencies joining forces to offer theAirportManagementProfessionalAccreditationProgramme(AMPAP) And through many of the electives we areachieving better understanding of security environmentalandregulatoryimperativesthatarevitalforourairports
Thethirdstrategyfocusesontheneedtoimproveoperationalperformancethroughtargetedtraining
Wewant to be able to see concrete results fromcourseparticipation
Letrsquos takesafetyournumberonepriorityasanexampleOurindustrysafetyrecordisgenerallygoodButwecandomuchbetterasclearlyshownbyresultsofICAOrsquosnationalsafetyauditsSafetyincidentsarealsoontheriseinmanyareasoftheworldStandards are defined requirements understood andbudgetsapprovedyetairports inmanypartsoftheworldstruggletocomplywithbasicsafetymanagementsystems(SMS)requirements
Whatare the issuesholdingusbackTopping the list areinvestmentcommitmenttraininghumanresourcesandasafetycultureAsaresultACIhasincorporatedsafety training at all levelsof its trainingoffer addressingdifferent levels of knowledge and competencies throughonlineSMStrainingadedicatedsafetydiplomaprogramme(part of our Global Safety Network GSN) or through amore advanced look at SMS implementation with seniorexecutives
Togetherwith airportmembersworld business partnersfaculties vendors and other stakeholders ACI GlobalTraininghasembarkedonavoyagethatwillsetacourseforsuccess
Human factors will play a key role as we re-invent ourindustryTrainingisonlyonepieceofthepuzzlealongwithregulation best practices environmental responsibility ornewtechnologiesbutitisanessentialpiece
Training provides themeans for systematically sustainingperformance improvement by giving airport employeesthemeans to learn share their knowledge develop theirfull potential and in theend todiscoverandexploitnewstrategicopportunities
Asthelate19thcenturyUSindustrialistentrepreneurandphilanthropist Andrew Carnegie said ldquoTeamwork is theabilitytoworktogethertowardacommonvisiontheabilitytodirect individualaccomplishmentstowardorganizationalobjectivesItisthefuelthatallowscommonpeopletoattainuncommonresultsrdquo
Itisalongjourneyandwehaveonlyjuststarted
For more information about ACI Global Training pleasecontacttrainingaciaero
11ACI World Report ndash March 2012
PaxFlash and FreightFlash
Passenger traffic ends the year on strong footing with a rise of 5 in December and for the year
The international traveller is leadingtheglobalgrowthcurve inpassengertrafficsincethestockof internationalpassengershasrisenbyalmost7percentyearoveryearinDecember2011Overallpassengertrafficpostedgainsof5percentforboththemonthofDecemberandtheentireyearascomparedto2010IncontrastgrowthinglobalfreightwasflatascomparedtoDecember2010AlbeitthisisapositiveindicatorinthecontextofthelastsevenmonthswhereglobalfreightpostedconsecutiveyearoveryeardeclinesFortheyearairfreightwasdownby-1percentA glimpse into selected emerging market airports in 2011
AsubstantivecontributortoglobalgrowthpatternsinpassengertrafficcanbeattributedtotheAsiancontingentofairportsWithacombinedtotalofover200millionpassengersannuallytheChineseairportsofBeijing(PEK)Shanghai(PVGSHA)Chengdu(CTU)andShenzhen(SZX)haveallexperiencedbuoyantgrowthin2011IndonesiaandIndiaareotherexamplesofairportsthatdisplaypropertiesofexponentialgrowthintheirpassengertrafficNewDelhi(DEL)andJakarta(CGK)bothregisteredphenomenalgrowthratesfor2011inthevicinityof+20percentascomparedto2010BrazilianairportsareanothermajorsourcefuellingtheriseinpassengertrafficgrowthAsthecountrycapitalizesonitsdemographicassetRiodeJaneiro(GIG)andSatildeoPaulo(GRU)eachhadrobustgrowthof+257percentand+107percentrespectivelyDespitethefinancialrisksandeconomicslowdownthathaspersistedinEuropeaneconomiesEuropeasawholerecordedgainsofcloseto9percentfor2011WhilethemonthofAprilhelpedboosttrafficfiguresduetotheashcloudthatshutdownEuropeanairspaceinApril2010othersourcesofgrowthcanbeattributedtotheemergingmarketswithinEuropesuchasthegrowingeconomiesofTurkeyandRussiaIstanbul(IST)andMoscowSheremetyevo(SVO)airportsbothposteddoubledigitgainsof+163percentand+167percentrespectivelyAir freight A mixed picture in 2011
Whileairfreightbegantheyearinpositiveterritoryin2011asustaineddeclineingrowthrateswasapparentfromthemonthofMayandthereafterwheregrowthonlyconvergedtozeropercentinDecember2011Whileairfreightdeclinedbyalmost-1percentgloballyin2011theresultsaremixedfromregiontoregionWhilebothAsia-PacificandNorthAmericaexperienceddeclinesofalmost-2percentandwiththeMiddleEastfacingadeclineofalmost-1percenttherestoftheworldsawgainsintheirrespectiveregionsRemarkablydespitetheeconomicwoesstemmingfromthefinancialriskofdefaultandausteritythenetresultformajorEuropeanairportsparticipatinginthisreportisagainofalmost+2percentinthevolumeofairfreightWhileAfricaandLatinAmerica-CaribbeanpresentlyhavelessoverallweightingonthetrendintotalglobalairfreightseveraleconomieswithinthesetworegionshavebeenunfetteredbytheslowdownsinnorthernregionsInsummaryAfricapostedagainof+106percentandLatinAmerica-Caribbeanincreasedby+54percentin2011ascomparedtothepreviousyearACIWorldrsquosDirectorofEconomicsRafaelEchevarnecommentedldquoBasedonour latestsurvey resultsofmajorairportsglobally2011wasanotherbanneryearforoverallpassengergrowthinfaceofthemyriadofglobaleconomicrisksandenvironmentalcalamitiesFromaglobalperspectivetheinternationaltravellerin2011appearstohavebeenimmunetothesemanifestationsAirfreightontheotherhandappearedtobemoreelasticorsensitivetotheeconomicsituationwithincountriesandamongtradingpartnersAsgovernmentsslowlyadoptthenecessaryausteritymeasurestodeleveragetheirbalancesheetscertaineconomiesmayexperienceaneconomicslowdownintheshortruntherebyhavinganimpactoninternationaltradeHoweverasbusinessconfidenceresumessowillglobaltradeinairfreightrdquo
Clickheretodownloadthefullreport
12ACI World Report ndash March 2012
May
22-25May7th ACI Asia Pacific Regional Assembly Conference amp ExhibitionSingapore
June
20-22June 21st ACI Europe Annual Assembly Conference amp Exhibition MadridSpain
August
27-29AugustACI Africa Annual Assembly Conference amp Exhibition LivingstoneZambia
September
9-12September22nd ACI World ACI North America Annual General Assembly Conference amp ExhibitionCalgaryCanada
20-23 October21st ACI-LAC Annual Regional Assembly Conference amp Exhibition PuertoVallartaMexico
November
26-28November7th ACI Europe amp ACI Asia Pacific Airport ExchangeAmsterdamTheNetherlands
February
20-22February 47th ACI Fund Seminar Airport Security Workshop CapeTownSouthAfrica
March
7-9 March4th ACI Airport Economics and Finance Conference amp ExhibitionLondonEngland
14-16March ACI-NAAAAE Spring Washington Conference WashingtonDCUSA
21-22 March6th Aviation and Environment SummitGenevaSwitzerland
26-29 MarchACI North America Public Safety amp Security Conference VancouverBCCanada
26-29 MarchACI North America Business Information Technology ConferenceVancouverBCCanada
April
2-4April5th ACI Europe Regional Airports Conference amp ExhibitionLjubljanaSlovenia
16-19AprilACI North America Operations amp Technical Affairs ConferenceACI North America Environmental Affairs ConferenceLasVegasNevadaUSA
20-22April48th ACI Fund Seminar Safety Management Systems WorkshopTunisTunisia
23-25April21st ACI Europe Airport Trading Conference and ExhibitionOsloNorway
25-27AprilAirport Cities World Conference and ExhibitionDenverColoradoUSA
ACIEVENTS
Foracompletelistofeventsvisitusonlineatwwwaciaeroevents
13 ACI World Report ndash March 2012
14ACI World Report ndash March 2012
15 ACI World Report ndash March 2012
16ACI World Report ndash March 2012
17 ACI World Report ndash March 2012
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
2 ACI World Report ndash March 2012
DearColleagues
OneofthekeyareasoffocusinournewStrategicPlan(2012-2014)isourrelationshipwiththeInternationalCivilAviationOrganization(ICAO)andtotakefulladvantageofourlocationinMontrealtoengageICAOateverylevelIampleasedtohavehadtheopportunitytomeetwithRaymondBenjaminSecretaryGeneral ICAO
lastmonth inwhat isplannedtobearegularexchange TheSecretaryGeneralrecognisestheimportantrolethatindustryhas to play in supporting ICAOrsquos implementation of the keyprioritiesofimprovingsafetysecurityandsustainability
IwaspleasedtoreporttohimthatourAPEXinSafetyprogrammeismoving forward at solid pace andwe should see the fullimplementationphaseoftheprogrammestart laterthisyearWehavefourpilotpeerreviewvisitsscheduledinthenextthreemonthsIndeedasIwriteateamisconductingapeerreviewatSanPedroSulaAirportHondurasndashourfirstincollaborationwithACI-LAC ICAO is fully committed in its support of ourAPEXprogrammeandisprovidingtechnicalexpertsfortheseairportvisitsWeareintheprocessoffinalisingaMemorandumofCommitmentwithICAOtoformalisethiscollaborationandI
hopetosignthiswiththeSecretaryGeneralinthenearfuture
InaviationsecurityICAOhashadabusystartto2012withtwoRegionalAviationSecurityConferences inKuala LumpurMalaysia andCaracasVenezuela TheSecretaryGeneral has presided at these conferenceswhich brought togetherregionalregulatorstocoordinateactionsarisingfromtheDeclarationonAviationSecurityadoptedbytheICAOGeneralAssemblyinfallof2010ACIhasparticipatedateachoftheseregionalconferencesputtingforwardproposalsonhowitcansupport regionalcollaborativeefforts Ourparticipation isverymuchvaluedbyICAO
OntheenvironmentsideEmissionsTradinghasgeneratedmuchmediaattentionrecentlyItooktheopportunityinmymeetingwiththeSecretaryGeneraltorecalltheACIWorldGeneralAssemblyResolutionwhichfirmlysupportsICAOrsquoseffortstoestablishaharmonisedglobalframeworkofmarketbasedmeasurestoreduceaviationrsquosimpactontheenvironmentAgaintheSecretaryGeneralappreciatedindustryrsquossupport
ICAOhasafullscheduleofmeetingsthisyearincludinghigh-levelconferenceswhichwillshapetheregulatoryagendafortheICAOGeneralAssemblyin2013These are excellent opportunities for ACI to influence the debate andwe areworkinghardtothatensureairportinterestsarereflectedinmeetingpapersanddiscussionsIwillkeepyouinformedonourprogressduringtheyear
AngelaGittensDirectorGeneral
3ACI World Report ndash March 2012
wwwaciaero
ACI World Contact InformationTel+1 514 373 1200Fax+15143731201
aciaciaero
MailingaddressPOBox302
800RueduSquareVictoriaMontrealQuebecH4Z1G8
Canada
CourieraddressSuite 1810
800RueduSquareVictoriaMontrealQuebecH4Z1G8
Canada
ACI World Social Media
ACI Africa ACI Asia-Pacific
ACI North AmericaACI Latin America ndash Caribbean
ACI Europe
Click on a Map Below to Visit an ACI Region Web Site
ACIWorld
httpswwwfacebookcomAirportsCouncilInternational
ACITraining
4 ACI World Report ndash March 2012
2011 ASQ Awards Name Incheon International Airport Best Airport Worldwide in Overall Customer Satisfaction ACI World Director General Angela Gittens stated ldquoForIncheon InternationalAirport to dominate in this categoryfor seven consecutive years is testament to the degreeto which customer service is intrinsically linked to theirbusiness strategyWhat we are seeing across the globeis growing recognition among airport managers of theimportance of quality customer service across the entireairport experience In an era of increasing competitionfor passenger traffic delivering consistent high levels ofcustomerservicecandrivepassengerloyaltyandpositivelyimpactairportrevenuesIcongratulateIncheonInternational
Airport for earning the top customer service award forBestAirportWorldwide2011IalsocongratulateSingaporeChangi Airport Beijing Capital International Airport HongKong International Airport and Nagoya Chubu CentrairInternationalAirportforrespectivelyearningsecondthirdfourthandfifthplaceIncreasingglobalcompetitionamongairports has highlighted the importance of service qualityandASQ is an ideal tool tohelp improveperformancebyfacilitating the measurement understanding of successfactorsandidentificationofproblemareasrdquo
About the ASQ Awards
Since its creation in 2006 the ASQ Awards have
become the worldrsquos leading airport passenger
satisfaction benchmark with over 220 airports
participatingTheASQAwardsrecognizeandreward
thebest airports in theworldbasedonACIrsquosASQ
passenger satisfaction survey and represent an
opportunitytocelebratethecommitmentofairports
worldwide to continually improve the passenger
experience
To learnmoreabout theASQAwardspleasevisit
httpwwwairportservicequalityawardscom
5ACI World Report ndash March 2012
Report on Meeting with IATA Slot Policy Working Group by David Gamper
ACIWorldmetwithmembersoftheIATASlotPolicyWorkingGroupon6thFebruary2012ThesemeetingsareheldtwiceayearandtheirmainfocusisontheIATAWorldwideSlotGuidelines(WSG)TheWSGisanindustrystandardforthemanagementofairportslotstobeusedwhereairportcapacityisinsufficienttomeetdemandforpartorallofthedayCurrently161airportsaredesignatedtohaveslots-theseincludemanylargerairportsTheWSGispublishedbyIATAonbehalfofitsmemberairlinesandthecommunityofairportslotcoordinatorsACIisconsultedonchangesthatIATAwishestoputforwardbeforetheytakeeffect
AtthismeetingIATAmadetheoffertoacceptcommentsfromACIonanypartofthedocumentACIWorldproposestoworkwiththeregionalofficestoconsolidateACIcommentsandgivethemtoIATA(thiswillbediscussedatthenextregionaldirectorsmeeting)
ThemeetingalsocoveredtheconsultationonchangestotheEuropeanSlotRegulationwhich
giveslegalforcetoslotrulesinEuropeTheEuropeanUnionrsquosproposalincludesincreasingthethresholdfortheldquouse-it-or-lose-itrdquorulefrom80to85andtoincreasethenumberofweeksnecessaryforaseriesofslotstobecountedforgrandfatherrightsfromthepresent5weeksThistighteningisstronglyopposedbyIATAandtheytriedtoconvinceACItotakeasimilarpositionbasedonunintendedconsequencesofover-regulationACIEuropewilldecideitspositionlaterbutisnotinclinedtoagreewithIATAastighteningtherulescouldpreventabuseofslotsandincreaseutilisationofavailablecapacity
OthersubjectsincludedspecialrulesfortheLondonOlympicsandthenewHeathrowprocedurefortemporarilyreducedcapacitywhichhadbeensuccessfullyusedtoreducecapacityaheadofanticipatedseverewinterweatherthusminimizingdelays
ACImembersrsquoviewsarewelcomed-theymaybeaddressedtoyourregionalofficewithcopytoDavidGamperatdgamperaciaero
A Slot Policy Working Group (SPWG) is established to address slot
matters such as the development of amendments to the Worldwide Slot
Guidelines and provide guidance on industry scheduling matters to the
office of the IATA Director General
105SLOTPOLICYWORKINGGROUP(SPWG)TERMSOFREFERENCE
6 ACI World Report ndash March 2012
What is ACRISACI Airport Community Recommended
Information Services (ACI-ACRIS) is
an initiative of the ACI World Airport
IT Standing Committee (WAITSC) The
main objective of ACRIS is to define
the framework for airports airlines
partners and suppliers to provide and
process data in a universal way in order
to reduce costs by standardizing the
interface between airline and airport
IT systems that are anticipated to be
commonplace in the future eg self-
service bag drop
ACI ACRIS Initiative Cleared for Immediate Take-off by Arturo Garcia-Alonso
TheACIAirportCommunityRecommendedInformationServices(ACI-ACRIS)WorkingGroup(WG)heldits10thMeetinginMunichGermany26-27January2012kindlyhostedbyMunichAirport
MorethantwentyfivedelegatesndashrepresentingsixairportoperatorsfiveserviceprovidersIATAandEUROCONTROLndashparticipatedactivelyinthevarioussessionsbeingthelargestattendanceeversincetheACIAirportITStandingCommitteeconvenedthefirstWGmeetinginAmsterdamNovember2009
ThemainobjectivewastofinalisetheOverallServiceDesigndocumentcompletingthesetofrequirementsforthedefinitionofarecommendedInformationService(alsoknownasWeb-Service)fortheProofofConcepttoexchangeflightrelatedinformationinastandardizedwaybetweenparticipatingairportsairlinesgroundhandlerspartnersandsuppliersThiswillenableanefficientreliableuseofCommonSituationalAwareness(CSA)toolsintheAirportCollaborativeDecisionMaking(A-CDM)framework
PhotoCourtesyofSchipholAirportGroup
7ACI World Report ndash March 2012
ACI ACRIS Initiative Cleared for Immediate Take-off Continued
The different sessions addressed very interesting topics and aspects such as
bull ACRISintroductionfornewcomersbull CoreACRISA-CDMCSAProof-Of-Conceptgroupsessionbull OverallServiceDesignDocumentbull HighLevelservicedefinitionexplanationbull Proof-Of-ConceptPortalspecificationsbull StatusofCommonUseSelfServiceBagDropwebservicesbull DraftAssetInformationModelbull UpdatefromEUROCONTROLonSystemWideInformationManagement(SWIM)bull UpdatefromIATAXMLinitiatives
ThemeetingconclusionswereverypositiveandallparticipantsshowedconfidenceandenthusiasmtomeetthedeadlinesforthefirstACRISweb-serviceproofofconceptreleaseattheendofQ12012whentheACRISldquomaidenflightrdquowouldbeldquoclearedforfirsttake-offrdquo
FromthesepagesonbehalfofACIwewouldliketothankMunichAirportformakingthismeetingpossibleandallparticipantsandworkinggroupmembersfortheirgreatsupport
FormoreinformationontheACRISinitiativepleasekeepreadingtheup-comingreleasesoftheACIMonthlyWorldReporttheofficialACInewsletter
FormoreinformationonAirportITefficiencyandinnovationpleasecontactagarcia-alonsoaciaero
CartoonCourtesyofSchipholAirportGroup
8 ACI World Report ndash March 2012
APEX in Safety Programme Pilot Lands in Honduras by Adrian Cioranu ACIWorldispleasedtoannouncethatRamonVilledaMoralesInternationalAirportinSanPedroSulaHondurasvolunteeredtoparticipateintheAPEXSafetyProgrammefrom13to17February2012
WethankourvaluablepartnersfortheirsupportnotablyICAOWorldHeadquarters(MontrealCanada)ICAORegionalOffice(MexicoCityMexico)MrPhilippeBarilPresidentandGeneralDirectorQuiportandMrJavierMartinezRegionalSecretaryACI-LAC
AstheleaderoftheairportsindustryACIispleasedtofacilitateapartneringprocesswherebyeachairportbyvirtueofitsuniquecharacteristicsstrengthsandknowledgecancontributetohelpingothersimprovesafetycomplianceandmitigatetherisksofairportincidentsworldwide
WeencourageyoutocontactAdrianatacioranuaciaerowhetheryouareinterestedinbeingaHostair-portforreceivingaSafetyRevieworwanttobeaSafetyPartnertoparticipateinaSafetyReview
9ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunitiesby Kevin Caron
Theaviationindustryappearstobeonthepathtorecoveryand the upturn in fortunesmeans that despite the tougheconomictimesairportsshouldonceagainstartpreparingfortrafficgrowthandtheextrademandsthatthiswillbring
And with money tight an airportrsquos ability to meet thatservice delivery challenge will be strongly linked to thehuman factor In otherwords how itworkswithexistingstaffandnewrecruitstomeettheiron-goingneedforskillsdevelopment
Without doubt airports are complex business structuresrequiringcompetenciesinmanyareasThereforecommonlyrespected international standards and practices provide aglobal framework for harmonized operations ndash day in andday out every day of the year ndash against which they canmeasuretheirperformanceTosucceedstaffmembersatalllevelsneedtobecognizantofthesestandardsandknowhowtoputthemintodailypractice
Theglobalairportbusinessisincreasinglycharacterizedbycross-border and multi-cultural dimensions So whateverthemixofpersonneltalentsandskillsatagiven locationairportauthoritiesmusthavethemeanstounitetheirteamsbehindasharedobjectiveofdeliveringexcellentservicetoamulti-nationalcustomerbasethathashighexpectationsatalldestinations
Againstthatcommonbackgroundmanyotherfactorscomeinto play in todayrsquos airport world New technologies aretransformingbothoperationalandbusinessproceduresandemployeeknowledgeofthesechanges
Environmental pressures are requiring new behaviours inadditiontonewequipmentanddesignAndnewbusiness
criteria and new ownership models require the samemanagement skills as in any other industrial or servicesector
GonearethedaysoftheairportasasimpleinfrastructuresupplierManagementteamsarecalledontogeneratenewrevenuestreamsandstrengthen thesocialandeconomicpotentialofthecommunitiestheyserve
The industry has efficiency and performance goals thatairportsmustmeetiftheyaretoensureaviablefutureforboththemselvesandcommercialaviation
Training provides a credible platform to develop thesecompetenciesanddoanevenbetterjoboftakingonboardavolatileandrapidlychangingbusinessenvironment
Todayrsquosmanagers need rapid response business skills tobalance short-term imperatives with long-term businessneedsWehaveseenhowtoughitcanbetomanageairlinesin difficulty economic fluctuations security investmentsinvestmentconstraintsanddramaticbusinesscontractionBusinessskillsareamustinthisenvironment
And a final objective to consider is that as the industryexpandsairportswillcompeteforexistingskilledcandidatesTheywillneednotonlytoattractandtrainnewpersonnelbutalsoandinordertoholdontothemensurethattheycanenjoyasatisfyingcareerdevelopmentpath
Helping ACI members To help ourmembers face thesemultiple challengesmymandateinjoiningACIin2008wastocreateandimplementtopqualitytargetededucationalopportunitiesforairports
10 ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunities ContinuedOur guiding principles focus on airport-specific needsthat identify and remedy performance shortfalls througheducation
Under the guidance of the ACI training steering groupwe have designed a flexible programme tomaximize thebenefitatall levelsatanairportfromtopmanagementtobasicstaffskills
ThreekeydrivershaveguidedusinthisstrategicexerciseFirstlythealignmentofstandardsgloballyisanindustrypre-requisiteWherewillthenextgenerationofskilledworkerscomefromHowwillwebuildandmaintainconsistencyastheseskilledworkersandmanagersmigrateacrossbordersto new opportunities Global accreditation programmesbasedonsharedstandardsarepartofthesolution
ACIiscollaboratingwithICAOonitsnewNextGenerationof Aviation Professionals (NGAP) initiative to assess thechanges that are needed to establish globally recognizedtrainingopportunitiesforaviationprofessionalsTheultimategoalfortheNGAPinitiativeistoattractfuturegenerationsto aviation and ensure that pilots technicians air trafficcontrollers and yes airport operators have the requiredcompetenciestodotheirjob
To succeed we must understand their educationalrequirementsandexpectations Ifwefailwewillhavetoworryaboutashortageofaviationprofessionalsinthenext10to20years
Asecondstrategy is toensurecompetencies requiredoftodayrsquos airport professionals ndashproficiency in technical andoperational domains as well as the complex businessmanagementfield
A simple example the ldquoairport cityrdquo phenomenon hasemerged as a popularmodel formany hub airportswithemphasis on diversifying revenue streams As a resultairportsincreasinglyseekoutandtrainqualifiedindividualstofocusontheeconomicandcommercialaspectsofairportmanagement
ICAO and ACI have already started addressing high-levelmanagement competencies joining forces to offer theAirportManagementProfessionalAccreditationProgramme(AMPAP) And through many of the electives we areachieving better understanding of security environmentalandregulatoryimperativesthatarevitalforourairports
Thethirdstrategyfocusesontheneedtoimproveoperationalperformancethroughtargetedtraining
Wewant to be able to see concrete results fromcourseparticipation
Letrsquos takesafetyournumberonepriorityasanexampleOurindustrysafetyrecordisgenerallygoodButwecandomuchbetterasclearlyshownbyresultsofICAOrsquosnationalsafetyauditsSafetyincidentsarealsoontheriseinmanyareasoftheworldStandards are defined requirements understood andbudgetsapprovedyetairports inmanypartsoftheworldstruggletocomplywithbasicsafetymanagementsystems(SMS)requirements
Whatare the issuesholdingusbackTopping the list areinvestmentcommitmenttraininghumanresourcesandasafetycultureAsaresultACIhasincorporatedsafety training at all levelsof its trainingoffer addressingdifferent levels of knowledge and competencies throughonlineSMStrainingadedicatedsafetydiplomaprogramme(part of our Global Safety Network GSN) or through amore advanced look at SMS implementation with seniorexecutives
Togetherwith airportmembersworld business partnersfaculties vendors and other stakeholders ACI GlobalTraininghasembarkedonavoyagethatwillsetacourseforsuccess
Human factors will play a key role as we re-invent ourindustryTrainingisonlyonepieceofthepuzzlealongwithregulation best practices environmental responsibility ornewtechnologiesbutitisanessentialpiece
Training provides themeans for systematically sustainingperformance improvement by giving airport employeesthemeans to learn share their knowledge develop theirfull potential and in theend todiscoverandexploitnewstrategicopportunities
Asthelate19thcenturyUSindustrialistentrepreneurandphilanthropist Andrew Carnegie said ldquoTeamwork is theabilitytoworktogethertowardacommonvisiontheabilitytodirect individualaccomplishmentstowardorganizationalobjectivesItisthefuelthatallowscommonpeopletoattainuncommonresultsrdquo
Itisalongjourneyandwehaveonlyjuststarted
For more information about ACI Global Training pleasecontacttrainingaciaero
11ACI World Report ndash March 2012
PaxFlash and FreightFlash
Passenger traffic ends the year on strong footing with a rise of 5 in December and for the year
The international traveller is leadingtheglobalgrowthcurve inpassengertrafficsincethestockof internationalpassengershasrisenbyalmost7percentyearoveryearinDecember2011Overallpassengertrafficpostedgainsof5percentforboththemonthofDecemberandtheentireyearascomparedto2010IncontrastgrowthinglobalfreightwasflatascomparedtoDecember2010AlbeitthisisapositiveindicatorinthecontextofthelastsevenmonthswhereglobalfreightpostedconsecutiveyearoveryeardeclinesFortheyearairfreightwasdownby-1percentA glimpse into selected emerging market airports in 2011
AsubstantivecontributortoglobalgrowthpatternsinpassengertrafficcanbeattributedtotheAsiancontingentofairportsWithacombinedtotalofover200millionpassengersannuallytheChineseairportsofBeijing(PEK)Shanghai(PVGSHA)Chengdu(CTU)andShenzhen(SZX)haveallexperiencedbuoyantgrowthin2011IndonesiaandIndiaareotherexamplesofairportsthatdisplaypropertiesofexponentialgrowthintheirpassengertrafficNewDelhi(DEL)andJakarta(CGK)bothregisteredphenomenalgrowthratesfor2011inthevicinityof+20percentascomparedto2010BrazilianairportsareanothermajorsourcefuellingtheriseinpassengertrafficgrowthAsthecountrycapitalizesonitsdemographicassetRiodeJaneiro(GIG)andSatildeoPaulo(GRU)eachhadrobustgrowthof+257percentand+107percentrespectivelyDespitethefinancialrisksandeconomicslowdownthathaspersistedinEuropeaneconomiesEuropeasawholerecordedgainsofcloseto9percentfor2011WhilethemonthofAprilhelpedboosttrafficfiguresduetotheashcloudthatshutdownEuropeanairspaceinApril2010othersourcesofgrowthcanbeattributedtotheemergingmarketswithinEuropesuchasthegrowingeconomiesofTurkeyandRussiaIstanbul(IST)andMoscowSheremetyevo(SVO)airportsbothposteddoubledigitgainsof+163percentand+167percentrespectivelyAir freight A mixed picture in 2011
Whileairfreightbegantheyearinpositiveterritoryin2011asustaineddeclineingrowthrateswasapparentfromthemonthofMayandthereafterwheregrowthonlyconvergedtozeropercentinDecember2011Whileairfreightdeclinedbyalmost-1percentgloballyin2011theresultsaremixedfromregiontoregionWhilebothAsia-PacificandNorthAmericaexperienceddeclinesofalmost-2percentandwiththeMiddleEastfacingadeclineofalmost-1percenttherestoftheworldsawgainsintheirrespectiveregionsRemarkablydespitetheeconomicwoesstemmingfromthefinancialriskofdefaultandausteritythenetresultformajorEuropeanairportsparticipatinginthisreportisagainofalmost+2percentinthevolumeofairfreightWhileAfricaandLatinAmerica-CaribbeanpresentlyhavelessoverallweightingonthetrendintotalglobalairfreightseveraleconomieswithinthesetworegionshavebeenunfetteredbytheslowdownsinnorthernregionsInsummaryAfricapostedagainof+106percentandLatinAmerica-Caribbeanincreasedby+54percentin2011ascomparedtothepreviousyearACIWorldrsquosDirectorofEconomicsRafaelEchevarnecommentedldquoBasedonour latestsurvey resultsofmajorairportsglobally2011wasanotherbanneryearforoverallpassengergrowthinfaceofthemyriadofglobaleconomicrisksandenvironmentalcalamitiesFromaglobalperspectivetheinternationaltravellerin2011appearstohavebeenimmunetothesemanifestationsAirfreightontheotherhandappearedtobemoreelasticorsensitivetotheeconomicsituationwithincountriesandamongtradingpartnersAsgovernmentsslowlyadoptthenecessaryausteritymeasurestodeleveragetheirbalancesheetscertaineconomiesmayexperienceaneconomicslowdownintheshortruntherebyhavinganimpactoninternationaltradeHoweverasbusinessconfidenceresumessowillglobaltradeinairfreightrdquo
Clickheretodownloadthefullreport
12ACI World Report ndash March 2012
May
22-25May7th ACI Asia Pacific Regional Assembly Conference amp ExhibitionSingapore
June
20-22June 21st ACI Europe Annual Assembly Conference amp Exhibition MadridSpain
August
27-29AugustACI Africa Annual Assembly Conference amp Exhibition LivingstoneZambia
September
9-12September22nd ACI World ACI North America Annual General Assembly Conference amp ExhibitionCalgaryCanada
20-23 October21st ACI-LAC Annual Regional Assembly Conference amp Exhibition PuertoVallartaMexico
November
26-28November7th ACI Europe amp ACI Asia Pacific Airport ExchangeAmsterdamTheNetherlands
February
20-22February 47th ACI Fund Seminar Airport Security Workshop CapeTownSouthAfrica
March
7-9 March4th ACI Airport Economics and Finance Conference amp ExhibitionLondonEngland
14-16March ACI-NAAAAE Spring Washington Conference WashingtonDCUSA
21-22 March6th Aviation and Environment SummitGenevaSwitzerland
26-29 MarchACI North America Public Safety amp Security Conference VancouverBCCanada
26-29 MarchACI North America Business Information Technology ConferenceVancouverBCCanada
April
2-4April5th ACI Europe Regional Airports Conference amp ExhibitionLjubljanaSlovenia
16-19AprilACI North America Operations amp Technical Affairs ConferenceACI North America Environmental Affairs ConferenceLasVegasNevadaUSA
20-22April48th ACI Fund Seminar Safety Management Systems WorkshopTunisTunisia
23-25April21st ACI Europe Airport Trading Conference and ExhibitionOsloNorway
25-27AprilAirport Cities World Conference and ExhibitionDenverColoradoUSA
ACIEVENTS
Foracompletelistofeventsvisitusonlineatwwwaciaeroevents
13 ACI World Report ndash March 2012
14ACI World Report ndash March 2012
15 ACI World Report ndash March 2012
16ACI World Report ndash March 2012
17 ACI World Report ndash March 2012
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
3ACI World Report ndash March 2012
wwwaciaero
ACI World Contact InformationTel+1 514 373 1200Fax+15143731201
aciaciaero
MailingaddressPOBox302
800RueduSquareVictoriaMontrealQuebecH4Z1G8
Canada
CourieraddressSuite 1810
800RueduSquareVictoriaMontrealQuebecH4Z1G8
Canada
ACI World Social Media
ACI Africa ACI Asia-Pacific
ACI North AmericaACI Latin America ndash Caribbean
ACI Europe
Click on a Map Below to Visit an ACI Region Web Site
ACIWorld
httpswwwfacebookcomAirportsCouncilInternational
ACITraining
4 ACI World Report ndash March 2012
2011 ASQ Awards Name Incheon International Airport Best Airport Worldwide in Overall Customer Satisfaction ACI World Director General Angela Gittens stated ldquoForIncheon InternationalAirport to dominate in this categoryfor seven consecutive years is testament to the degreeto which customer service is intrinsically linked to theirbusiness strategyWhat we are seeing across the globeis growing recognition among airport managers of theimportance of quality customer service across the entireairport experience In an era of increasing competitionfor passenger traffic delivering consistent high levels ofcustomerservicecandrivepassengerloyaltyandpositivelyimpactairportrevenuesIcongratulateIncheonInternational
Airport for earning the top customer service award forBestAirportWorldwide2011IalsocongratulateSingaporeChangi Airport Beijing Capital International Airport HongKong International Airport and Nagoya Chubu CentrairInternationalAirportforrespectivelyearningsecondthirdfourthandfifthplaceIncreasingglobalcompetitionamongairports has highlighted the importance of service qualityandASQ is an ideal tool tohelp improveperformancebyfacilitating the measurement understanding of successfactorsandidentificationofproblemareasrdquo
About the ASQ Awards
Since its creation in 2006 the ASQ Awards have
become the worldrsquos leading airport passenger
satisfaction benchmark with over 220 airports
participatingTheASQAwardsrecognizeandreward
thebest airports in theworldbasedonACIrsquosASQ
passenger satisfaction survey and represent an
opportunitytocelebratethecommitmentofairports
worldwide to continually improve the passenger
experience
To learnmoreabout theASQAwardspleasevisit
httpwwwairportservicequalityawardscom
5ACI World Report ndash March 2012
Report on Meeting with IATA Slot Policy Working Group by David Gamper
ACIWorldmetwithmembersoftheIATASlotPolicyWorkingGroupon6thFebruary2012ThesemeetingsareheldtwiceayearandtheirmainfocusisontheIATAWorldwideSlotGuidelines(WSG)TheWSGisanindustrystandardforthemanagementofairportslotstobeusedwhereairportcapacityisinsufficienttomeetdemandforpartorallofthedayCurrently161airportsaredesignatedtohaveslots-theseincludemanylargerairportsTheWSGispublishedbyIATAonbehalfofitsmemberairlinesandthecommunityofairportslotcoordinatorsACIisconsultedonchangesthatIATAwishestoputforwardbeforetheytakeeffect
AtthismeetingIATAmadetheoffertoacceptcommentsfromACIonanypartofthedocumentACIWorldproposestoworkwiththeregionalofficestoconsolidateACIcommentsandgivethemtoIATA(thiswillbediscussedatthenextregionaldirectorsmeeting)
ThemeetingalsocoveredtheconsultationonchangestotheEuropeanSlotRegulationwhich
giveslegalforcetoslotrulesinEuropeTheEuropeanUnionrsquosproposalincludesincreasingthethresholdfortheldquouse-it-or-lose-itrdquorulefrom80to85andtoincreasethenumberofweeksnecessaryforaseriesofslotstobecountedforgrandfatherrightsfromthepresent5weeksThistighteningisstronglyopposedbyIATAandtheytriedtoconvinceACItotakeasimilarpositionbasedonunintendedconsequencesofover-regulationACIEuropewilldecideitspositionlaterbutisnotinclinedtoagreewithIATAastighteningtherulescouldpreventabuseofslotsandincreaseutilisationofavailablecapacity
OthersubjectsincludedspecialrulesfortheLondonOlympicsandthenewHeathrowprocedurefortemporarilyreducedcapacitywhichhadbeensuccessfullyusedtoreducecapacityaheadofanticipatedseverewinterweatherthusminimizingdelays
ACImembersrsquoviewsarewelcomed-theymaybeaddressedtoyourregionalofficewithcopytoDavidGamperatdgamperaciaero
A Slot Policy Working Group (SPWG) is established to address slot
matters such as the development of amendments to the Worldwide Slot
Guidelines and provide guidance on industry scheduling matters to the
office of the IATA Director General
105SLOTPOLICYWORKINGGROUP(SPWG)TERMSOFREFERENCE
6 ACI World Report ndash March 2012
What is ACRISACI Airport Community Recommended
Information Services (ACI-ACRIS) is
an initiative of the ACI World Airport
IT Standing Committee (WAITSC) The
main objective of ACRIS is to define
the framework for airports airlines
partners and suppliers to provide and
process data in a universal way in order
to reduce costs by standardizing the
interface between airline and airport
IT systems that are anticipated to be
commonplace in the future eg self-
service bag drop
ACI ACRIS Initiative Cleared for Immediate Take-off by Arturo Garcia-Alonso
TheACIAirportCommunityRecommendedInformationServices(ACI-ACRIS)WorkingGroup(WG)heldits10thMeetinginMunichGermany26-27January2012kindlyhostedbyMunichAirport
MorethantwentyfivedelegatesndashrepresentingsixairportoperatorsfiveserviceprovidersIATAandEUROCONTROLndashparticipatedactivelyinthevarioussessionsbeingthelargestattendanceeversincetheACIAirportITStandingCommitteeconvenedthefirstWGmeetinginAmsterdamNovember2009
ThemainobjectivewastofinalisetheOverallServiceDesigndocumentcompletingthesetofrequirementsforthedefinitionofarecommendedInformationService(alsoknownasWeb-Service)fortheProofofConcepttoexchangeflightrelatedinformationinastandardizedwaybetweenparticipatingairportsairlinesgroundhandlerspartnersandsuppliersThiswillenableanefficientreliableuseofCommonSituationalAwareness(CSA)toolsintheAirportCollaborativeDecisionMaking(A-CDM)framework
PhotoCourtesyofSchipholAirportGroup
7ACI World Report ndash March 2012
ACI ACRIS Initiative Cleared for Immediate Take-off Continued
The different sessions addressed very interesting topics and aspects such as
bull ACRISintroductionfornewcomersbull CoreACRISA-CDMCSAProof-Of-Conceptgroupsessionbull OverallServiceDesignDocumentbull HighLevelservicedefinitionexplanationbull Proof-Of-ConceptPortalspecificationsbull StatusofCommonUseSelfServiceBagDropwebservicesbull DraftAssetInformationModelbull UpdatefromEUROCONTROLonSystemWideInformationManagement(SWIM)bull UpdatefromIATAXMLinitiatives
ThemeetingconclusionswereverypositiveandallparticipantsshowedconfidenceandenthusiasmtomeetthedeadlinesforthefirstACRISweb-serviceproofofconceptreleaseattheendofQ12012whentheACRISldquomaidenflightrdquowouldbeldquoclearedforfirsttake-offrdquo
FromthesepagesonbehalfofACIwewouldliketothankMunichAirportformakingthismeetingpossibleandallparticipantsandworkinggroupmembersfortheirgreatsupport
FormoreinformationontheACRISinitiativepleasekeepreadingtheup-comingreleasesoftheACIMonthlyWorldReporttheofficialACInewsletter
FormoreinformationonAirportITefficiencyandinnovationpleasecontactagarcia-alonsoaciaero
CartoonCourtesyofSchipholAirportGroup
8 ACI World Report ndash March 2012
APEX in Safety Programme Pilot Lands in Honduras by Adrian Cioranu ACIWorldispleasedtoannouncethatRamonVilledaMoralesInternationalAirportinSanPedroSulaHondurasvolunteeredtoparticipateintheAPEXSafetyProgrammefrom13to17February2012
WethankourvaluablepartnersfortheirsupportnotablyICAOWorldHeadquarters(MontrealCanada)ICAORegionalOffice(MexicoCityMexico)MrPhilippeBarilPresidentandGeneralDirectorQuiportandMrJavierMartinezRegionalSecretaryACI-LAC
AstheleaderoftheairportsindustryACIispleasedtofacilitateapartneringprocesswherebyeachairportbyvirtueofitsuniquecharacteristicsstrengthsandknowledgecancontributetohelpingothersimprovesafetycomplianceandmitigatetherisksofairportincidentsworldwide
WeencourageyoutocontactAdrianatacioranuaciaerowhetheryouareinterestedinbeingaHostair-portforreceivingaSafetyRevieworwanttobeaSafetyPartnertoparticipateinaSafetyReview
9ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunitiesby Kevin Caron
Theaviationindustryappearstobeonthepathtorecoveryand the upturn in fortunesmeans that despite the tougheconomictimesairportsshouldonceagainstartpreparingfortrafficgrowthandtheextrademandsthatthiswillbring
And with money tight an airportrsquos ability to meet thatservice delivery challenge will be strongly linked to thehuman factor In otherwords how itworkswithexistingstaffandnewrecruitstomeettheiron-goingneedforskillsdevelopment
Without doubt airports are complex business structuresrequiringcompetenciesinmanyareasThereforecommonlyrespected international standards and practices provide aglobal framework for harmonized operations ndash day in andday out every day of the year ndash against which they canmeasuretheirperformanceTosucceedstaffmembersatalllevelsneedtobecognizantofthesestandardsandknowhowtoputthemintodailypractice
Theglobalairportbusinessisincreasinglycharacterizedbycross-border and multi-cultural dimensions So whateverthemixofpersonneltalentsandskillsatagiven locationairportauthoritiesmusthavethemeanstounitetheirteamsbehindasharedobjectiveofdeliveringexcellentservicetoamulti-nationalcustomerbasethathashighexpectationsatalldestinations
Againstthatcommonbackgroundmanyotherfactorscomeinto play in todayrsquos airport world New technologies aretransformingbothoperationalandbusinessproceduresandemployeeknowledgeofthesechanges
Environmental pressures are requiring new behaviours inadditiontonewequipmentanddesignAndnewbusiness
criteria and new ownership models require the samemanagement skills as in any other industrial or servicesector
GonearethedaysoftheairportasasimpleinfrastructuresupplierManagementteamsarecalledontogeneratenewrevenuestreamsandstrengthen thesocialandeconomicpotentialofthecommunitiestheyserve
The industry has efficiency and performance goals thatairportsmustmeetiftheyaretoensureaviablefutureforboththemselvesandcommercialaviation
Training provides a credible platform to develop thesecompetenciesanddoanevenbetterjoboftakingonboardavolatileandrapidlychangingbusinessenvironment
Todayrsquosmanagers need rapid response business skills tobalance short-term imperatives with long-term businessneedsWehaveseenhowtoughitcanbetomanageairlinesin difficulty economic fluctuations security investmentsinvestmentconstraintsanddramaticbusinesscontractionBusinessskillsareamustinthisenvironment
And a final objective to consider is that as the industryexpandsairportswillcompeteforexistingskilledcandidatesTheywillneednotonlytoattractandtrainnewpersonnelbutalsoandinordertoholdontothemensurethattheycanenjoyasatisfyingcareerdevelopmentpath
Helping ACI members To help ourmembers face thesemultiple challengesmymandateinjoiningACIin2008wastocreateandimplementtopqualitytargetededucationalopportunitiesforairports
10 ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunities ContinuedOur guiding principles focus on airport-specific needsthat identify and remedy performance shortfalls througheducation
Under the guidance of the ACI training steering groupwe have designed a flexible programme tomaximize thebenefitatall levelsatanairportfromtopmanagementtobasicstaffskills
ThreekeydrivershaveguidedusinthisstrategicexerciseFirstlythealignmentofstandardsgloballyisanindustrypre-requisiteWherewillthenextgenerationofskilledworkerscomefromHowwillwebuildandmaintainconsistencyastheseskilledworkersandmanagersmigrateacrossbordersto new opportunities Global accreditation programmesbasedonsharedstandardsarepartofthesolution
ACIiscollaboratingwithICAOonitsnewNextGenerationof Aviation Professionals (NGAP) initiative to assess thechanges that are needed to establish globally recognizedtrainingopportunitiesforaviationprofessionalsTheultimategoalfortheNGAPinitiativeistoattractfuturegenerationsto aviation and ensure that pilots technicians air trafficcontrollers and yes airport operators have the requiredcompetenciestodotheirjob
To succeed we must understand their educationalrequirementsandexpectations Ifwefailwewillhavetoworryaboutashortageofaviationprofessionalsinthenext10to20years
Asecondstrategy is toensurecompetencies requiredoftodayrsquos airport professionals ndashproficiency in technical andoperational domains as well as the complex businessmanagementfield
A simple example the ldquoairport cityrdquo phenomenon hasemerged as a popularmodel formany hub airportswithemphasis on diversifying revenue streams As a resultairportsincreasinglyseekoutandtrainqualifiedindividualstofocusontheeconomicandcommercialaspectsofairportmanagement
ICAO and ACI have already started addressing high-levelmanagement competencies joining forces to offer theAirportManagementProfessionalAccreditationProgramme(AMPAP) And through many of the electives we areachieving better understanding of security environmentalandregulatoryimperativesthatarevitalforourairports
Thethirdstrategyfocusesontheneedtoimproveoperationalperformancethroughtargetedtraining
Wewant to be able to see concrete results fromcourseparticipation
Letrsquos takesafetyournumberonepriorityasanexampleOurindustrysafetyrecordisgenerallygoodButwecandomuchbetterasclearlyshownbyresultsofICAOrsquosnationalsafetyauditsSafetyincidentsarealsoontheriseinmanyareasoftheworldStandards are defined requirements understood andbudgetsapprovedyetairports inmanypartsoftheworldstruggletocomplywithbasicsafetymanagementsystems(SMS)requirements
Whatare the issuesholdingusbackTopping the list areinvestmentcommitmenttraininghumanresourcesandasafetycultureAsaresultACIhasincorporatedsafety training at all levelsof its trainingoffer addressingdifferent levels of knowledge and competencies throughonlineSMStrainingadedicatedsafetydiplomaprogramme(part of our Global Safety Network GSN) or through amore advanced look at SMS implementation with seniorexecutives
Togetherwith airportmembersworld business partnersfaculties vendors and other stakeholders ACI GlobalTraininghasembarkedonavoyagethatwillsetacourseforsuccess
Human factors will play a key role as we re-invent ourindustryTrainingisonlyonepieceofthepuzzlealongwithregulation best practices environmental responsibility ornewtechnologiesbutitisanessentialpiece
Training provides themeans for systematically sustainingperformance improvement by giving airport employeesthemeans to learn share their knowledge develop theirfull potential and in theend todiscoverandexploitnewstrategicopportunities
Asthelate19thcenturyUSindustrialistentrepreneurandphilanthropist Andrew Carnegie said ldquoTeamwork is theabilitytoworktogethertowardacommonvisiontheabilitytodirect individualaccomplishmentstowardorganizationalobjectivesItisthefuelthatallowscommonpeopletoattainuncommonresultsrdquo
Itisalongjourneyandwehaveonlyjuststarted
For more information about ACI Global Training pleasecontacttrainingaciaero
11ACI World Report ndash March 2012
PaxFlash and FreightFlash
Passenger traffic ends the year on strong footing with a rise of 5 in December and for the year
The international traveller is leadingtheglobalgrowthcurve inpassengertrafficsincethestockof internationalpassengershasrisenbyalmost7percentyearoveryearinDecember2011Overallpassengertrafficpostedgainsof5percentforboththemonthofDecemberandtheentireyearascomparedto2010IncontrastgrowthinglobalfreightwasflatascomparedtoDecember2010AlbeitthisisapositiveindicatorinthecontextofthelastsevenmonthswhereglobalfreightpostedconsecutiveyearoveryeardeclinesFortheyearairfreightwasdownby-1percentA glimpse into selected emerging market airports in 2011
AsubstantivecontributortoglobalgrowthpatternsinpassengertrafficcanbeattributedtotheAsiancontingentofairportsWithacombinedtotalofover200millionpassengersannuallytheChineseairportsofBeijing(PEK)Shanghai(PVGSHA)Chengdu(CTU)andShenzhen(SZX)haveallexperiencedbuoyantgrowthin2011IndonesiaandIndiaareotherexamplesofairportsthatdisplaypropertiesofexponentialgrowthintheirpassengertrafficNewDelhi(DEL)andJakarta(CGK)bothregisteredphenomenalgrowthratesfor2011inthevicinityof+20percentascomparedto2010BrazilianairportsareanothermajorsourcefuellingtheriseinpassengertrafficgrowthAsthecountrycapitalizesonitsdemographicassetRiodeJaneiro(GIG)andSatildeoPaulo(GRU)eachhadrobustgrowthof+257percentand+107percentrespectivelyDespitethefinancialrisksandeconomicslowdownthathaspersistedinEuropeaneconomiesEuropeasawholerecordedgainsofcloseto9percentfor2011WhilethemonthofAprilhelpedboosttrafficfiguresduetotheashcloudthatshutdownEuropeanairspaceinApril2010othersourcesofgrowthcanbeattributedtotheemergingmarketswithinEuropesuchasthegrowingeconomiesofTurkeyandRussiaIstanbul(IST)andMoscowSheremetyevo(SVO)airportsbothposteddoubledigitgainsof+163percentand+167percentrespectivelyAir freight A mixed picture in 2011
Whileairfreightbegantheyearinpositiveterritoryin2011asustaineddeclineingrowthrateswasapparentfromthemonthofMayandthereafterwheregrowthonlyconvergedtozeropercentinDecember2011Whileairfreightdeclinedbyalmost-1percentgloballyin2011theresultsaremixedfromregiontoregionWhilebothAsia-PacificandNorthAmericaexperienceddeclinesofalmost-2percentandwiththeMiddleEastfacingadeclineofalmost-1percenttherestoftheworldsawgainsintheirrespectiveregionsRemarkablydespitetheeconomicwoesstemmingfromthefinancialriskofdefaultandausteritythenetresultformajorEuropeanairportsparticipatinginthisreportisagainofalmost+2percentinthevolumeofairfreightWhileAfricaandLatinAmerica-CaribbeanpresentlyhavelessoverallweightingonthetrendintotalglobalairfreightseveraleconomieswithinthesetworegionshavebeenunfetteredbytheslowdownsinnorthernregionsInsummaryAfricapostedagainof+106percentandLatinAmerica-Caribbeanincreasedby+54percentin2011ascomparedtothepreviousyearACIWorldrsquosDirectorofEconomicsRafaelEchevarnecommentedldquoBasedonour latestsurvey resultsofmajorairportsglobally2011wasanotherbanneryearforoverallpassengergrowthinfaceofthemyriadofglobaleconomicrisksandenvironmentalcalamitiesFromaglobalperspectivetheinternationaltravellerin2011appearstohavebeenimmunetothesemanifestationsAirfreightontheotherhandappearedtobemoreelasticorsensitivetotheeconomicsituationwithincountriesandamongtradingpartnersAsgovernmentsslowlyadoptthenecessaryausteritymeasurestodeleveragetheirbalancesheetscertaineconomiesmayexperienceaneconomicslowdownintheshortruntherebyhavinganimpactoninternationaltradeHoweverasbusinessconfidenceresumessowillglobaltradeinairfreightrdquo
Clickheretodownloadthefullreport
12ACI World Report ndash March 2012
May
22-25May7th ACI Asia Pacific Regional Assembly Conference amp ExhibitionSingapore
June
20-22June 21st ACI Europe Annual Assembly Conference amp Exhibition MadridSpain
August
27-29AugustACI Africa Annual Assembly Conference amp Exhibition LivingstoneZambia
September
9-12September22nd ACI World ACI North America Annual General Assembly Conference amp ExhibitionCalgaryCanada
20-23 October21st ACI-LAC Annual Regional Assembly Conference amp Exhibition PuertoVallartaMexico
November
26-28November7th ACI Europe amp ACI Asia Pacific Airport ExchangeAmsterdamTheNetherlands
February
20-22February 47th ACI Fund Seminar Airport Security Workshop CapeTownSouthAfrica
March
7-9 March4th ACI Airport Economics and Finance Conference amp ExhibitionLondonEngland
14-16March ACI-NAAAAE Spring Washington Conference WashingtonDCUSA
21-22 March6th Aviation and Environment SummitGenevaSwitzerland
26-29 MarchACI North America Public Safety amp Security Conference VancouverBCCanada
26-29 MarchACI North America Business Information Technology ConferenceVancouverBCCanada
April
2-4April5th ACI Europe Regional Airports Conference amp ExhibitionLjubljanaSlovenia
16-19AprilACI North America Operations amp Technical Affairs ConferenceACI North America Environmental Affairs ConferenceLasVegasNevadaUSA
20-22April48th ACI Fund Seminar Safety Management Systems WorkshopTunisTunisia
23-25April21st ACI Europe Airport Trading Conference and ExhibitionOsloNorway
25-27AprilAirport Cities World Conference and ExhibitionDenverColoradoUSA
ACIEVENTS
Foracompletelistofeventsvisitusonlineatwwwaciaeroevents
13 ACI World Report ndash March 2012
14ACI World Report ndash March 2012
15 ACI World Report ndash March 2012
16ACI World Report ndash March 2012
17 ACI World Report ndash March 2012
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
4 ACI World Report ndash March 2012
2011 ASQ Awards Name Incheon International Airport Best Airport Worldwide in Overall Customer Satisfaction ACI World Director General Angela Gittens stated ldquoForIncheon InternationalAirport to dominate in this categoryfor seven consecutive years is testament to the degreeto which customer service is intrinsically linked to theirbusiness strategyWhat we are seeing across the globeis growing recognition among airport managers of theimportance of quality customer service across the entireairport experience In an era of increasing competitionfor passenger traffic delivering consistent high levels ofcustomerservicecandrivepassengerloyaltyandpositivelyimpactairportrevenuesIcongratulateIncheonInternational
Airport for earning the top customer service award forBestAirportWorldwide2011IalsocongratulateSingaporeChangi Airport Beijing Capital International Airport HongKong International Airport and Nagoya Chubu CentrairInternationalAirportforrespectivelyearningsecondthirdfourthandfifthplaceIncreasingglobalcompetitionamongairports has highlighted the importance of service qualityandASQ is an ideal tool tohelp improveperformancebyfacilitating the measurement understanding of successfactorsandidentificationofproblemareasrdquo
About the ASQ Awards
Since its creation in 2006 the ASQ Awards have
become the worldrsquos leading airport passenger
satisfaction benchmark with over 220 airports
participatingTheASQAwardsrecognizeandreward
thebest airports in theworldbasedonACIrsquosASQ
passenger satisfaction survey and represent an
opportunitytocelebratethecommitmentofairports
worldwide to continually improve the passenger
experience
To learnmoreabout theASQAwardspleasevisit
httpwwwairportservicequalityawardscom
5ACI World Report ndash March 2012
Report on Meeting with IATA Slot Policy Working Group by David Gamper
ACIWorldmetwithmembersoftheIATASlotPolicyWorkingGroupon6thFebruary2012ThesemeetingsareheldtwiceayearandtheirmainfocusisontheIATAWorldwideSlotGuidelines(WSG)TheWSGisanindustrystandardforthemanagementofairportslotstobeusedwhereairportcapacityisinsufficienttomeetdemandforpartorallofthedayCurrently161airportsaredesignatedtohaveslots-theseincludemanylargerairportsTheWSGispublishedbyIATAonbehalfofitsmemberairlinesandthecommunityofairportslotcoordinatorsACIisconsultedonchangesthatIATAwishestoputforwardbeforetheytakeeffect
AtthismeetingIATAmadetheoffertoacceptcommentsfromACIonanypartofthedocumentACIWorldproposestoworkwiththeregionalofficestoconsolidateACIcommentsandgivethemtoIATA(thiswillbediscussedatthenextregionaldirectorsmeeting)
ThemeetingalsocoveredtheconsultationonchangestotheEuropeanSlotRegulationwhich
giveslegalforcetoslotrulesinEuropeTheEuropeanUnionrsquosproposalincludesincreasingthethresholdfortheldquouse-it-or-lose-itrdquorulefrom80to85andtoincreasethenumberofweeksnecessaryforaseriesofslotstobecountedforgrandfatherrightsfromthepresent5weeksThistighteningisstronglyopposedbyIATAandtheytriedtoconvinceACItotakeasimilarpositionbasedonunintendedconsequencesofover-regulationACIEuropewilldecideitspositionlaterbutisnotinclinedtoagreewithIATAastighteningtherulescouldpreventabuseofslotsandincreaseutilisationofavailablecapacity
OthersubjectsincludedspecialrulesfortheLondonOlympicsandthenewHeathrowprocedurefortemporarilyreducedcapacitywhichhadbeensuccessfullyusedtoreducecapacityaheadofanticipatedseverewinterweatherthusminimizingdelays
ACImembersrsquoviewsarewelcomed-theymaybeaddressedtoyourregionalofficewithcopytoDavidGamperatdgamperaciaero
A Slot Policy Working Group (SPWG) is established to address slot
matters such as the development of amendments to the Worldwide Slot
Guidelines and provide guidance on industry scheduling matters to the
office of the IATA Director General
105SLOTPOLICYWORKINGGROUP(SPWG)TERMSOFREFERENCE
6 ACI World Report ndash March 2012
What is ACRISACI Airport Community Recommended
Information Services (ACI-ACRIS) is
an initiative of the ACI World Airport
IT Standing Committee (WAITSC) The
main objective of ACRIS is to define
the framework for airports airlines
partners and suppliers to provide and
process data in a universal way in order
to reduce costs by standardizing the
interface between airline and airport
IT systems that are anticipated to be
commonplace in the future eg self-
service bag drop
ACI ACRIS Initiative Cleared for Immediate Take-off by Arturo Garcia-Alonso
TheACIAirportCommunityRecommendedInformationServices(ACI-ACRIS)WorkingGroup(WG)heldits10thMeetinginMunichGermany26-27January2012kindlyhostedbyMunichAirport
MorethantwentyfivedelegatesndashrepresentingsixairportoperatorsfiveserviceprovidersIATAandEUROCONTROLndashparticipatedactivelyinthevarioussessionsbeingthelargestattendanceeversincetheACIAirportITStandingCommitteeconvenedthefirstWGmeetinginAmsterdamNovember2009
ThemainobjectivewastofinalisetheOverallServiceDesigndocumentcompletingthesetofrequirementsforthedefinitionofarecommendedInformationService(alsoknownasWeb-Service)fortheProofofConcepttoexchangeflightrelatedinformationinastandardizedwaybetweenparticipatingairportsairlinesgroundhandlerspartnersandsuppliersThiswillenableanefficientreliableuseofCommonSituationalAwareness(CSA)toolsintheAirportCollaborativeDecisionMaking(A-CDM)framework
PhotoCourtesyofSchipholAirportGroup
7ACI World Report ndash March 2012
ACI ACRIS Initiative Cleared for Immediate Take-off Continued
The different sessions addressed very interesting topics and aspects such as
bull ACRISintroductionfornewcomersbull CoreACRISA-CDMCSAProof-Of-Conceptgroupsessionbull OverallServiceDesignDocumentbull HighLevelservicedefinitionexplanationbull Proof-Of-ConceptPortalspecificationsbull StatusofCommonUseSelfServiceBagDropwebservicesbull DraftAssetInformationModelbull UpdatefromEUROCONTROLonSystemWideInformationManagement(SWIM)bull UpdatefromIATAXMLinitiatives
ThemeetingconclusionswereverypositiveandallparticipantsshowedconfidenceandenthusiasmtomeetthedeadlinesforthefirstACRISweb-serviceproofofconceptreleaseattheendofQ12012whentheACRISldquomaidenflightrdquowouldbeldquoclearedforfirsttake-offrdquo
FromthesepagesonbehalfofACIwewouldliketothankMunichAirportformakingthismeetingpossibleandallparticipantsandworkinggroupmembersfortheirgreatsupport
FormoreinformationontheACRISinitiativepleasekeepreadingtheup-comingreleasesoftheACIMonthlyWorldReporttheofficialACInewsletter
FormoreinformationonAirportITefficiencyandinnovationpleasecontactagarcia-alonsoaciaero
CartoonCourtesyofSchipholAirportGroup
8 ACI World Report ndash March 2012
APEX in Safety Programme Pilot Lands in Honduras by Adrian Cioranu ACIWorldispleasedtoannouncethatRamonVilledaMoralesInternationalAirportinSanPedroSulaHondurasvolunteeredtoparticipateintheAPEXSafetyProgrammefrom13to17February2012
WethankourvaluablepartnersfortheirsupportnotablyICAOWorldHeadquarters(MontrealCanada)ICAORegionalOffice(MexicoCityMexico)MrPhilippeBarilPresidentandGeneralDirectorQuiportandMrJavierMartinezRegionalSecretaryACI-LAC
AstheleaderoftheairportsindustryACIispleasedtofacilitateapartneringprocesswherebyeachairportbyvirtueofitsuniquecharacteristicsstrengthsandknowledgecancontributetohelpingothersimprovesafetycomplianceandmitigatetherisksofairportincidentsworldwide
WeencourageyoutocontactAdrianatacioranuaciaerowhetheryouareinterestedinbeingaHostair-portforreceivingaSafetyRevieworwanttobeaSafetyPartnertoparticipateinaSafetyReview
9ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunitiesby Kevin Caron
Theaviationindustryappearstobeonthepathtorecoveryand the upturn in fortunesmeans that despite the tougheconomictimesairportsshouldonceagainstartpreparingfortrafficgrowthandtheextrademandsthatthiswillbring
And with money tight an airportrsquos ability to meet thatservice delivery challenge will be strongly linked to thehuman factor In otherwords how itworkswithexistingstaffandnewrecruitstomeettheiron-goingneedforskillsdevelopment
Without doubt airports are complex business structuresrequiringcompetenciesinmanyareasThereforecommonlyrespected international standards and practices provide aglobal framework for harmonized operations ndash day in andday out every day of the year ndash against which they canmeasuretheirperformanceTosucceedstaffmembersatalllevelsneedtobecognizantofthesestandardsandknowhowtoputthemintodailypractice
Theglobalairportbusinessisincreasinglycharacterizedbycross-border and multi-cultural dimensions So whateverthemixofpersonneltalentsandskillsatagiven locationairportauthoritiesmusthavethemeanstounitetheirteamsbehindasharedobjectiveofdeliveringexcellentservicetoamulti-nationalcustomerbasethathashighexpectationsatalldestinations
Againstthatcommonbackgroundmanyotherfactorscomeinto play in todayrsquos airport world New technologies aretransformingbothoperationalandbusinessproceduresandemployeeknowledgeofthesechanges
Environmental pressures are requiring new behaviours inadditiontonewequipmentanddesignAndnewbusiness
criteria and new ownership models require the samemanagement skills as in any other industrial or servicesector
GonearethedaysoftheairportasasimpleinfrastructuresupplierManagementteamsarecalledontogeneratenewrevenuestreamsandstrengthen thesocialandeconomicpotentialofthecommunitiestheyserve
The industry has efficiency and performance goals thatairportsmustmeetiftheyaretoensureaviablefutureforboththemselvesandcommercialaviation
Training provides a credible platform to develop thesecompetenciesanddoanevenbetterjoboftakingonboardavolatileandrapidlychangingbusinessenvironment
Todayrsquosmanagers need rapid response business skills tobalance short-term imperatives with long-term businessneedsWehaveseenhowtoughitcanbetomanageairlinesin difficulty economic fluctuations security investmentsinvestmentconstraintsanddramaticbusinesscontractionBusinessskillsareamustinthisenvironment
And a final objective to consider is that as the industryexpandsairportswillcompeteforexistingskilledcandidatesTheywillneednotonlytoattractandtrainnewpersonnelbutalsoandinordertoholdontothemensurethattheycanenjoyasatisfyingcareerdevelopmentpath
Helping ACI members To help ourmembers face thesemultiple challengesmymandateinjoiningACIin2008wastocreateandimplementtopqualitytargetededucationalopportunitiesforairports
10 ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunities ContinuedOur guiding principles focus on airport-specific needsthat identify and remedy performance shortfalls througheducation
Under the guidance of the ACI training steering groupwe have designed a flexible programme tomaximize thebenefitatall levelsatanairportfromtopmanagementtobasicstaffskills
ThreekeydrivershaveguidedusinthisstrategicexerciseFirstlythealignmentofstandardsgloballyisanindustrypre-requisiteWherewillthenextgenerationofskilledworkerscomefromHowwillwebuildandmaintainconsistencyastheseskilledworkersandmanagersmigrateacrossbordersto new opportunities Global accreditation programmesbasedonsharedstandardsarepartofthesolution
ACIiscollaboratingwithICAOonitsnewNextGenerationof Aviation Professionals (NGAP) initiative to assess thechanges that are needed to establish globally recognizedtrainingopportunitiesforaviationprofessionalsTheultimategoalfortheNGAPinitiativeistoattractfuturegenerationsto aviation and ensure that pilots technicians air trafficcontrollers and yes airport operators have the requiredcompetenciestodotheirjob
To succeed we must understand their educationalrequirementsandexpectations Ifwefailwewillhavetoworryaboutashortageofaviationprofessionalsinthenext10to20years
Asecondstrategy is toensurecompetencies requiredoftodayrsquos airport professionals ndashproficiency in technical andoperational domains as well as the complex businessmanagementfield
A simple example the ldquoairport cityrdquo phenomenon hasemerged as a popularmodel formany hub airportswithemphasis on diversifying revenue streams As a resultairportsincreasinglyseekoutandtrainqualifiedindividualstofocusontheeconomicandcommercialaspectsofairportmanagement
ICAO and ACI have already started addressing high-levelmanagement competencies joining forces to offer theAirportManagementProfessionalAccreditationProgramme(AMPAP) And through many of the electives we areachieving better understanding of security environmentalandregulatoryimperativesthatarevitalforourairports
Thethirdstrategyfocusesontheneedtoimproveoperationalperformancethroughtargetedtraining
Wewant to be able to see concrete results fromcourseparticipation
Letrsquos takesafetyournumberonepriorityasanexampleOurindustrysafetyrecordisgenerallygoodButwecandomuchbetterasclearlyshownbyresultsofICAOrsquosnationalsafetyauditsSafetyincidentsarealsoontheriseinmanyareasoftheworldStandards are defined requirements understood andbudgetsapprovedyetairports inmanypartsoftheworldstruggletocomplywithbasicsafetymanagementsystems(SMS)requirements
Whatare the issuesholdingusbackTopping the list areinvestmentcommitmenttraininghumanresourcesandasafetycultureAsaresultACIhasincorporatedsafety training at all levelsof its trainingoffer addressingdifferent levels of knowledge and competencies throughonlineSMStrainingadedicatedsafetydiplomaprogramme(part of our Global Safety Network GSN) or through amore advanced look at SMS implementation with seniorexecutives
Togetherwith airportmembersworld business partnersfaculties vendors and other stakeholders ACI GlobalTraininghasembarkedonavoyagethatwillsetacourseforsuccess
Human factors will play a key role as we re-invent ourindustryTrainingisonlyonepieceofthepuzzlealongwithregulation best practices environmental responsibility ornewtechnologiesbutitisanessentialpiece
Training provides themeans for systematically sustainingperformance improvement by giving airport employeesthemeans to learn share their knowledge develop theirfull potential and in theend todiscoverandexploitnewstrategicopportunities
Asthelate19thcenturyUSindustrialistentrepreneurandphilanthropist Andrew Carnegie said ldquoTeamwork is theabilitytoworktogethertowardacommonvisiontheabilitytodirect individualaccomplishmentstowardorganizationalobjectivesItisthefuelthatallowscommonpeopletoattainuncommonresultsrdquo
Itisalongjourneyandwehaveonlyjuststarted
For more information about ACI Global Training pleasecontacttrainingaciaero
11ACI World Report ndash March 2012
PaxFlash and FreightFlash
Passenger traffic ends the year on strong footing with a rise of 5 in December and for the year
The international traveller is leadingtheglobalgrowthcurve inpassengertrafficsincethestockof internationalpassengershasrisenbyalmost7percentyearoveryearinDecember2011Overallpassengertrafficpostedgainsof5percentforboththemonthofDecemberandtheentireyearascomparedto2010IncontrastgrowthinglobalfreightwasflatascomparedtoDecember2010AlbeitthisisapositiveindicatorinthecontextofthelastsevenmonthswhereglobalfreightpostedconsecutiveyearoveryeardeclinesFortheyearairfreightwasdownby-1percentA glimpse into selected emerging market airports in 2011
AsubstantivecontributortoglobalgrowthpatternsinpassengertrafficcanbeattributedtotheAsiancontingentofairportsWithacombinedtotalofover200millionpassengersannuallytheChineseairportsofBeijing(PEK)Shanghai(PVGSHA)Chengdu(CTU)andShenzhen(SZX)haveallexperiencedbuoyantgrowthin2011IndonesiaandIndiaareotherexamplesofairportsthatdisplaypropertiesofexponentialgrowthintheirpassengertrafficNewDelhi(DEL)andJakarta(CGK)bothregisteredphenomenalgrowthratesfor2011inthevicinityof+20percentascomparedto2010BrazilianairportsareanothermajorsourcefuellingtheriseinpassengertrafficgrowthAsthecountrycapitalizesonitsdemographicassetRiodeJaneiro(GIG)andSatildeoPaulo(GRU)eachhadrobustgrowthof+257percentand+107percentrespectivelyDespitethefinancialrisksandeconomicslowdownthathaspersistedinEuropeaneconomiesEuropeasawholerecordedgainsofcloseto9percentfor2011WhilethemonthofAprilhelpedboosttrafficfiguresduetotheashcloudthatshutdownEuropeanairspaceinApril2010othersourcesofgrowthcanbeattributedtotheemergingmarketswithinEuropesuchasthegrowingeconomiesofTurkeyandRussiaIstanbul(IST)andMoscowSheremetyevo(SVO)airportsbothposteddoubledigitgainsof+163percentand+167percentrespectivelyAir freight A mixed picture in 2011
Whileairfreightbegantheyearinpositiveterritoryin2011asustaineddeclineingrowthrateswasapparentfromthemonthofMayandthereafterwheregrowthonlyconvergedtozeropercentinDecember2011Whileairfreightdeclinedbyalmost-1percentgloballyin2011theresultsaremixedfromregiontoregionWhilebothAsia-PacificandNorthAmericaexperienceddeclinesofalmost-2percentandwiththeMiddleEastfacingadeclineofalmost-1percenttherestoftheworldsawgainsintheirrespectiveregionsRemarkablydespitetheeconomicwoesstemmingfromthefinancialriskofdefaultandausteritythenetresultformajorEuropeanairportsparticipatinginthisreportisagainofalmost+2percentinthevolumeofairfreightWhileAfricaandLatinAmerica-CaribbeanpresentlyhavelessoverallweightingonthetrendintotalglobalairfreightseveraleconomieswithinthesetworegionshavebeenunfetteredbytheslowdownsinnorthernregionsInsummaryAfricapostedagainof+106percentandLatinAmerica-Caribbeanincreasedby+54percentin2011ascomparedtothepreviousyearACIWorldrsquosDirectorofEconomicsRafaelEchevarnecommentedldquoBasedonour latestsurvey resultsofmajorairportsglobally2011wasanotherbanneryearforoverallpassengergrowthinfaceofthemyriadofglobaleconomicrisksandenvironmentalcalamitiesFromaglobalperspectivetheinternationaltravellerin2011appearstohavebeenimmunetothesemanifestationsAirfreightontheotherhandappearedtobemoreelasticorsensitivetotheeconomicsituationwithincountriesandamongtradingpartnersAsgovernmentsslowlyadoptthenecessaryausteritymeasurestodeleveragetheirbalancesheetscertaineconomiesmayexperienceaneconomicslowdownintheshortruntherebyhavinganimpactoninternationaltradeHoweverasbusinessconfidenceresumessowillglobaltradeinairfreightrdquo
Clickheretodownloadthefullreport
12ACI World Report ndash March 2012
May
22-25May7th ACI Asia Pacific Regional Assembly Conference amp ExhibitionSingapore
June
20-22June 21st ACI Europe Annual Assembly Conference amp Exhibition MadridSpain
August
27-29AugustACI Africa Annual Assembly Conference amp Exhibition LivingstoneZambia
September
9-12September22nd ACI World ACI North America Annual General Assembly Conference amp ExhibitionCalgaryCanada
20-23 October21st ACI-LAC Annual Regional Assembly Conference amp Exhibition PuertoVallartaMexico
November
26-28November7th ACI Europe amp ACI Asia Pacific Airport ExchangeAmsterdamTheNetherlands
February
20-22February 47th ACI Fund Seminar Airport Security Workshop CapeTownSouthAfrica
March
7-9 March4th ACI Airport Economics and Finance Conference amp ExhibitionLondonEngland
14-16March ACI-NAAAAE Spring Washington Conference WashingtonDCUSA
21-22 March6th Aviation and Environment SummitGenevaSwitzerland
26-29 MarchACI North America Public Safety amp Security Conference VancouverBCCanada
26-29 MarchACI North America Business Information Technology ConferenceVancouverBCCanada
April
2-4April5th ACI Europe Regional Airports Conference amp ExhibitionLjubljanaSlovenia
16-19AprilACI North America Operations amp Technical Affairs ConferenceACI North America Environmental Affairs ConferenceLasVegasNevadaUSA
20-22April48th ACI Fund Seminar Safety Management Systems WorkshopTunisTunisia
23-25April21st ACI Europe Airport Trading Conference and ExhibitionOsloNorway
25-27AprilAirport Cities World Conference and ExhibitionDenverColoradoUSA
ACIEVENTS
Foracompletelistofeventsvisitusonlineatwwwaciaeroevents
13 ACI World Report ndash March 2012
14ACI World Report ndash March 2012
15 ACI World Report ndash March 2012
16ACI World Report ndash March 2012
17 ACI World Report ndash March 2012
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
5ACI World Report ndash March 2012
Report on Meeting with IATA Slot Policy Working Group by David Gamper
ACIWorldmetwithmembersoftheIATASlotPolicyWorkingGroupon6thFebruary2012ThesemeetingsareheldtwiceayearandtheirmainfocusisontheIATAWorldwideSlotGuidelines(WSG)TheWSGisanindustrystandardforthemanagementofairportslotstobeusedwhereairportcapacityisinsufficienttomeetdemandforpartorallofthedayCurrently161airportsaredesignatedtohaveslots-theseincludemanylargerairportsTheWSGispublishedbyIATAonbehalfofitsmemberairlinesandthecommunityofairportslotcoordinatorsACIisconsultedonchangesthatIATAwishestoputforwardbeforetheytakeeffect
AtthismeetingIATAmadetheoffertoacceptcommentsfromACIonanypartofthedocumentACIWorldproposestoworkwiththeregionalofficestoconsolidateACIcommentsandgivethemtoIATA(thiswillbediscussedatthenextregionaldirectorsmeeting)
ThemeetingalsocoveredtheconsultationonchangestotheEuropeanSlotRegulationwhich
giveslegalforcetoslotrulesinEuropeTheEuropeanUnionrsquosproposalincludesincreasingthethresholdfortheldquouse-it-or-lose-itrdquorulefrom80to85andtoincreasethenumberofweeksnecessaryforaseriesofslotstobecountedforgrandfatherrightsfromthepresent5weeksThistighteningisstronglyopposedbyIATAandtheytriedtoconvinceACItotakeasimilarpositionbasedonunintendedconsequencesofover-regulationACIEuropewilldecideitspositionlaterbutisnotinclinedtoagreewithIATAastighteningtherulescouldpreventabuseofslotsandincreaseutilisationofavailablecapacity
OthersubjectsincludedspecialrulesfortheLondonOlympicsandthenewHeathrowprocedurefortemporarilyreducedcapacitywhichhadbeensuccessfullyusedtoreducecapacityaheadofanticipatedseverewinterweatherthusminimizingdelays
ACImembersrsquoviewsarewelcomed-theymaybeaddressedtoyourregionalofficewithcopytoDavidGamperatdgamperaciaero
A Slot Policy Working Group (SPWG) is established to address slot
matters such as the development of amendments to the Worldwide Slot
Guidelines and provide guidance on industry scheduling matters to the
office of the IATA Director General
105SLOTPOLICYWORKINGGROUP(SPWG)TERMSOFREFERENCE
6 ACI World Report ndash March 2012
What is ACRISACI Airport Community Recommended
Information Services (ACI-ACRIS) is
an initiative of the ACI World Airport
IT Standing Committee (WAITSC) The
main objective of ACRIS is to define
the framework for airports airlines
partners and suppliers to provide and
process data in a universal way in order
to reduce costs by standardizing the
interface between airline and airport
IT systems that are anticipated to be
commonplace in the future eg self-
service bag drop
ACI ACRIS Initiative Cleared for Immediate Take-off by Arturo Garcia-Alonso
TheACIAirportCommunityRecommendedInformationServices(ACI-ACRIS)WorkingGroup(WG)heldits10thMeetinginMunichGermany26-27January2012kindlyhostedbyMunichAirport
MorethantwentyfivedelegatesndashrepresentingsixairportoperatorsfiveserviceprovidersIATAandEUROCONTROLndashparticipatedactivelyinthevarioussessionsbeingthelargestattendanceeversincetheACIAirportITStandingCommitteeconvenedthefirstWGmeetinginAmsterdamNovember2009
ThemainobjectivewastofinalisetheOverallServiceDesigndocumentcompletingthesetofrequirementsforthedefinitionofarecommendedInformationService(alsoknownasWeb-Service)fortheProofofConcepttoexchangeflightrelatedinformationinastandardizedwaybetweenparticipatingairportsairlinesgroundhandlerspartnersandsuppliersThiswillenableanefficientreliableuseofCommonSituationalAwareness(CSA)toolsintheAirportCollaborativeDecisionMaking(A-CDM)framework
PhotoCourtesyofSchipholAirportGroup
7ACI World Report ndash March 2012
ACI ACRIS Initiative Cleared for Immediate Take-off Continued
The different sessions addressed very interesting topics and aspects such as
bull ACRISintroductionfornewcomersbull CoreACRISA-CDMCSAProof-Of-Conceptgroupsessionbull OverallServiceDesignDocumentbull HighLevelservicedefinitionexplanationbull Proof-Of-ConceptPortalspecificationsbull StatusofCommonUseSelfServiceBagDropwebservicesbull DraftAssetInformationModelbull UpdatefromEUROCONTROLonSystemWideInformationManagement(SWIM)bull UpdatefromIATAXMLinitiatives
ThemeetingconclusionswereverypositiveandallparticipantsshowedconfidenceandenthusiasmtomeetthedeadlinesforthefirstACRISweb-serviceproofofconceptreleaseattheendofQ12012whentheACRISldquomaidenflightrdquowouldbeldquoclearedforfirsttake-offrdquo
FromthesepagesonbehalfofACIwewouldliketothankMunichAirportformakingthismeetingpossibleandallparticipantsandworkinggroupmembersfortheirgreatsupport
FormoreinformationontheACRISinitiativepleasekeepreadingtheup-comingreleasesoftheACIMonthlyWorldReporttheofficialACInewsletter
FormoreinformationonAirportITefficiencyandinnovationpleasecontactagarcia-alonsoaciaero
CartoonCourtesyofSchipholAirportGroup
8 ACI World Report ndash March 2012
APEX in Safety Programme Pilot Lands in Honduras by Adrian Cioranu ACIWorldispleasedtoannouncethatRamonVilledaMoralesInternationalAirportinSanPedroSulaHondurasvolunteeredtoparticipateintheAPEXSafetyProgrammefrom13to17February2012
WethankourvaluablepartnersfortheirsupportnotablyICAOWorldHeadquarters(MontrealCanada)ICAORegionalOffice(MexicoCityMexico)MrPhilippeBarilPresidentandGeneralDirectorQuiportandMrJavierMartinezRegionalSecretaryACI-LAC
AstheleaderoftheairportsindustryACIispleasedtofacilitateapartneringprocesswherebyeachairportbyvirtueofitsuniquecharacteristicsstrengthsandknowledgecancontributetohelpingothersimprovesafetycomplianceandmitigatetherisksofairportincidentsworldwide
WeencourageyoutocontactAdrianatacioranuaciaerowhetheryouareinterestedinbeingaHostair-portforreceivingaSafetyRevieworwanttobeaSafetyPartnertoparticipateinaSafetyReview
9ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunitiesby Kevin Caron
Theaviationindustryappearstobeonthepathtorecoveryand the upturn in fortunesmeans that despite the tougheconomictimesairportsshouldonceagainstartpreparingfortrafficgrowthandtheextrademandsthatthiswillbring
And with money tight an airportrsquos ability to meet thatservice delivery challenge will be strongly linked to thehuman factor In otherwords how itworkswithexistingstaffandnewrecruitstomeettheiron-goingneedforskillsdevelopment
Without doubt airports are complex business structuresrequiringcompetenciesinmanyareasThereforecommonlyrespected international standards and practices provide aglobal framework for harmonized operations ndash day in andday out every day of the year ndash against which they canmeasuretheirperformanceTosucceedstaffmembersatalllevelsneedtobecognizantofthesestandardsandknowhowtoputthemintodailypractice
Theglobalairportbusinessisincreasinglycharacterizedbycross-border and multi-cultural dimensions So whateverthemixofpersonneltalentsandskillsatagiven locationairportauthoritiesmusthavethemeanstounitetheirteamsbehindasharedobjectiveofdeliveringexcellentservicetoamulti-nationalcustomerbasethathashighexpectationsatalldestinations
Againstthatcommonbackgroundmanyotherfactorscomeinto play in todayrsquos airport world New technologies aretransformingbothoperationalandbusinessproceduresandemployeeknowledgeofthesechanges
Environmental pressures are requiring new behaviours inadditiontonewequipmentanddesignAndnewbusiness
criteria and new ownership models require the samemanagement skills as in any other industrial or servicesector
GonearethedaysoftheairportasasimpleinfrastructuresupplierManagementteamsarecalledontogeneratenewrevenuestreamsandstrengthen thesocialandeconomicpotentialofthecommunitiestheyserve
The industry has efficiency and performance goals thatairportsmustmeetiftheyaretoensureaviablefutureforboththemselvesandcommercialaviation
Training provides a credible platform to develop thesecompetenciesanddoanevenbetterjoboftakingonboardavolatileandrapidlychangingbusinessenvironment
Todayrsquosmanagers need rapid response business skills tobalance short-term imperatives with long-term businessneedsWehaveseenhowtoughitcanbetomanageairlinesin difficulty economic fluctuations security investmentsinvestmentconstraintsanddramaticbusinesscontractionBusinessskillsareamustinthisenvironment
And a final objective to consider is that as the industryexpandsairportswillcompeteforexistingskilledcandidatesTheywillneednotonlytoattractandtrainnewpersonnelbutalsoandinordertoholdontothemensurethattheycanenjoyasatisfyingcareerdevelopmentpath
Helping ACI members To help ourmembers face thesemultiple challengesmymandateinjoiningACIin2008wastocreateandimplementtopqualitytargetededucationalopportunitiesforairports
10 ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunities ContinuedOur guiding principles focus on airport-specific needsthat identify and remedy performance shortfalls througheducation
Under the guidance of the ACI training steering groupwe have designed a flexible programme tomaximize thebenefitatall levelsatanairportfromtopmanagementtobasicstaffskills
ThreekeydrivershaveguidedusinthisstrategicexerciseFirstlythealignmentofstandardsgloballyisanindustrypre-requisiteWherewillthenextgenerationofskilledworkerscomefromHowwillwebuildandmaintainconsistencyastheseskilledworkersandmanagersmigrateacrossbordersto new opportunities Global accreditation programmesbasedonsharedstandardsarepartofthesolution
ACIiscollaboratingwithICAOonitsnewNextGenerationof Aviation Professionals (NGAP) initiative to assess thechanges that are needed to establish globally recognizedtrainingopportunitiesforaviationprofessionalsTheultimategoalfortheNGAPinitiativeistoattractfuturegenerationsto aviation and ensure that pilots technicians air trafficcontrollers and yes airport operators have the requiredcompetenciestodotheirjob
To succeed we must understand their educationalrequirementsandexpectations Ifwefailwewillhavetoworryaboutashortageofaviationprofessionalsinthenext10to20years
Asecondstrategy is toensurecompetencies requiredoftodayrsquos airport professionals ndashproficiency in technical andoperational domains as well as the complex businessmanagementfield
A simple example the ldquoairport cityrdquo phenomenon hasemerged as a popularmodel formany hub airportswithemphasis on diversifying revenue streams As a resultairportsincreasinglyseekoutandtrainqualifiedindividualstofocusontheeconomicandcommercialaspectsofairportmanagement
ICAO and ACI have already started addressing high-levelmanagement competencies joining forces to offer theAirportManagementProfessionalAccreditationProgramme(AMPAP) And through many of the electives we areachieving better understanding of security environmentalandregulatoryimperativesthatarevitalforourairports
Thethirdstrategyfocusesontheneedtoimproveoperationalperformancethroughtargetedtraining
Wewant to be able to see concrete results fromcourseparticipation
Letrsquos takesafetyournumberonepriorityasanexampleOurindustrysafetyrecordisgenerallygoodButwecandomuchbetterasclearlyshownbyresultsofICAOrsquosnationalsafetyauditsSafetyincidentsarealsoontheriseinmanyareasoftheworldStandards are defined requirements understood andbudgetsapprovedyetairports inmanypartsoftheworldstruggletocomplywithbasicsafetymanagementsystems(SMS)requirements
Whatare the issuesholdingusbackTopping the list areinvestmentcommitmenttraininghumanresourcesandasafetycultureAsaresultACIhasincorporatedsafety training at all levelsof its trainingoffer addressingdifferent levels of knowledge and competencies throughonlineSMStrainingadedicatedsafetydiplomaprogramme(part of our Global Safety Network GSN) or through amore advanced look at SMS implementation with seniorexecutives
Togetherwith airportmembersworld business partnersfaculties vendors and other stakeholders ACI GlobalTraininghasembarkedonavoyagethatwillsetacourseforsuccess
Human factors will play a key role as we re-invent ourindustryTrainingisonlyonepieceofthepuzzlealongwithregulation best practices environmental responsibility ornewtechnologiesbutitisanessentialpiece
Training provides themeans for systematically sustainingperformance improvement by giving airport employeesthemeans to learn share their knowledge develop theirfull potential and in theend todiscoverandexploitnewstrategicopportunities
Asthelate19thcenturyUSindustrialistentrepreneurandphilanthropist Andrew Carnegie said ldquoTeamwork is theabilitytoworktogethertowardacommonvisiontheabilitytodirect individualaccomplishmentstowardorganizationalobjectivesItisthefuelthatallowscommonpeopletoattainuncommonresultsrdquo
Itisalongjourneyandwehaveonlyjuststarted
For more information about ACI Global Training pleasecontacttrainingaciaero
11ACI World Report ndash March 2012
PaxFlash and FreightFlash
Passenger traffic ends the year on strong footing with a rise of 5 in December and for the year
The international traveller is leadingtheglobalgrowthcurve inpassengertrafficsincethestockof internationalpassengershasrisenbyalmost7percentyearoveryearinDecember2011Overallpassengertrafficpostedgainsof5percentforboththemonthofDecemberandtheentireyearascomparedto2010IncontrastgrowthinglobalfreightwasflatascomparedtoDecember2010AlbeitthisisapositiveindicatorinthecontextofthelastsevenmonthswhereglobalfreightpostedconsecutiveyearoveryeardeclinesFortheyearairfreightwasdownby-1percentA glimpse into selected emerging market airports in 2011
AsubstantivecontributortoglobalgrowthpatternsinpassengertrafficcanbeattributedtotheAsiancontingentofairportsWithacombinedtotalofover200millionpassengersannuallytheChineseairportsofBeijing(PEK)Shanghai(PVGSHA)Chengdu(CTU)andShenzhen(SZX)haveallexperiencedbuoyantgrowthin2011IndonesiaandIndiaareotherexamplesofairportsthatdisplaypropertiesofexponentialgrowthintheirpassengertrafficNewDelhi(DEL)andJakarta(CGK)bothregisteredphenomenalgrowthratesfor2011inthevicinityof+20percentascomparedto2010BrazilianairportsareanothermajorsourcefuellingtheriseinpassengertrafficgrowthAsthecountrycapitalizesonitsdemographicassetRiodeJaneiro(GIG)andSatildeoPaulo(GRU)eachhadrobustgrowthof+257percentand+107percentrespectivelyDespitethefinancialrisksandeconomicslowdownthathaspersistedinEuropeaneconomiesEuropeasawholerecordedgainsofcloseto9percentfor2011WhilethemonthofAprilhelpedboosttrafficfiguresduetotheashcloudthatshutdownEuropeanairspaceinApril2010othersourcesofgrowthcanbeattributedtotheemergingmarketswithinEuropesuchasthegrowingeconomiesofTurkeyandRussiaIstanbul(IST)andMoscowSheremetyevo(SVO)airportsbothposteddoubledigitgainsof+163percentand+167percentrespectivelyAir freight A mixed picture in 2011
Whileairfreightbegantheyearinpositiveterritoryin2011asustaineddeclineingrowthrateswasapparentfromthemonthofMayandthereafterwheregrowthonlyconvergedtozeropercentinDecember2011Whileairfreightdeclinedbyalmost-1percentgloballyin2011theresultsaremixedfromregiontoregionWhilebothAsia-PacificandNorthAmericaexperienceddeclinesofalmost-2percentandwiththeMiddleEastfacingadeclineofalmost-1percenttherestoftheworldsawgainsintheirrespectiveregionsRemarkablydespitetheeconomicwoesstemmingfromthefinancialriskofdefaultandausteritythenetresultformajorEuropeanairportsparticipatinginthisreportisagainofalmost+2percentinthevolumeofairfreightWhileAfricaandLatinAmerica-CaribbeanpresentlyhavelessoverallweightingonthetrendintotalglobalairfreightseveraleconomieswithinthesetworegionshavebeenunfetteredbytheslowdownsinnorthernregionsInsummaryAfricapostedagainof+106percentandLatinAmerica-Caribbeanincreasedby+54percentin2011ascomparedtothepreviousyearACIWorldrsquosDirectorofEconomicsRafaelEchevarnecommentedldquoBasedonour latestsurvey resultsofmajorairportsglobally2011wasanotherbanneryearforoverallpassengergrowthinfaceofthemyriadofglobaleconomicrisksandenvironmentalcalamitiesFromaglobalperspectivetheinternationaltravellerin2011appearstohavebeenimmunetothesemanifestationsAirfreightontheotherhandappearedtobemoreelasticorsensitivetotheeconomicsituationwithincountriesandamongtradingpartnersAsgovernmentsslowlyadoptthenecessaryausteritymeasurestodeleveragetheirbalancesheetscertaineconomiesmayexperienceaneconomicslowdownintheshortruntherebyhavinganimpactoninternationaltradeHoweverasbusinessconfidenceresumessowillglobaltradeinairfreightrdquo
Clickheretodownloadthefullreport
12ACI World Report ndash March 2012
May
22-25May7th ACI Asia Pacific Regional Assembly Conference amp ExhibitionSingapore
June
20-22June 21st ACI Europe Annual Assembly Conference amp Exhibition MadridSpain
August
27-29AugustACI Africa Annual Assembly Conference amp Exhibition LivingstoneZambia
September
9-12September22nd ACI World ACI North America Annual General Assembly Conference amp ExhibitionCalgaryCanada
20-23 October21st ACI-LAC Annual Regional Assembly Conference amp Exhibition PuertoVallartaMexico
November
26-28November7th ACI Europe amp ACI Asia Pacific Airport ExchangeAmsterdamTheNetherlands
February
20-22February 47th ACI Fund Seminar Airport Security Workshop CapeTownSouthAfrica
March
7-9 March4th ACI Airport Economics and Finance Conference amp ExhibitionLondonEngland
14-16March ACI-NAAAAE Spring Washington Conference WashingtonDCUSA
21-22 March6th Aviation and Environment SummitGenevaSwitzerland
26-29 MarchACI North America Public Safety amp Security Conference VancouverBCCanada
26-29 MarchACI North America Business Information Technology ConferenceVancouverBCCanada
April
2-4April5th ACI Europe Regional Airports Conference amp ExhibitionLjubljanaSlovenia
16-19AprilACI North America Operations amp Technical Affairs ConferenceACI North America Environmental Affairs ConferenceLasVegasNevadaUSA
20-22April48th ACI Fund Seminar Safety Management Systems WorkshopTunisTunisia
23-25April21st ACI Europe Airport Trading Conference and ExhibitionOsloNorway
25-27AprilAirport Cities World Conference and ExhibitionDenverColoradoUSA
ACIEVENTS
Foracompletelistofeventsvisitusonlineatwwwaciaeroevents
13 ACI World Report ndash March 2012
14ACI World Report ndash March 2012
15 ACI World Report ndash March 2012
16ACI World Report ndash March 2012
17 ACI World Report ndash March 2012
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
6 ACI World Report ndash March 2012
What is ACRISACI Airport Community Recommended
Information Services (ACI-ACRIS) is
an initiative of the ACI World Airport
IT Standing Committee (WAITSC) The
main objective of ACRIS is to define
the framework for airports airlines
partners and suppliers to provide and
process data in a universal way in order
to reduce costs by standardizing the
interface between airline and airport
IT systems that are anticipated to be
commonplace in the future eg self-
service bag drop
ACI ACRIS Initiative Cleared for Immediate Take-off by Arturo Garcia-Alonso
TheACIAirportCommunityRecommendedInformationServices(ACI-ACRIS)WorkingGroup(WG)heldits10thMeetinginMunichGermany26-27January2012kindlyhostedbyMunichAirport
MorethantwentyfivedelegatesndashrepresentingsixairportoperatorsfiveserviceprovidersIATAandEUROCONTROLndashparticipatedactivelyinthevarioussessionsbeingthelargestattendanceeversincetheACIAirportITStandingCommitteeconvenedthefirstWGmeetinginAmsterdamNovember2009
ThemainobjectivewastofinalisetheOverallServiceDesigndocumentcompletingthesetofrequirementsforthedefinitionofarecommendedInformationService(alsoknownasWeb-Service)fortheProofofConcepttoexchangeflightrelatedinformationinastandardizedwaybetweenparticipatingairportsairlinesgroundhandlerspartnersandsuppliersThiswillenableanefficientreliableuseofCommonSituationalAwareness(CSA)toolsintheAirportCollaborativeDecisionMaking(A-CDM)framework
PhotoCourtesyofSchipholAirportGroup
7ACI World Report ndash March 2012
ACI ACRIS Initiative Cleared for Immediate Take-off Continued
The different sessions addressed very interesting topics and aspects such as
bull ACRISintroductionfornewcomersbull CoreACRISA-CDMCSAProof-Of-Conceptgroupsessionbull OverallServiceDesignDocumentbull HighLevelservicedefinitionexplanationbull Proof-Of-ConceptPortalspecificationsbull StatusofCommonUseSelfServiceBagDropwebservicesbull DraftAssetInformationModelbull UpdatefromEUROCONTROLonSystemWideInformationManagement(SWIM)bull UpdatefromIATAXMLinitiatives
ThemeetingconclusionswereverypositiveandallparticipantsshowedconfidenceandenthusiasmtomeetthedeadlinesforthefirstACRISweb-serviceproofofconceptreleaseattheendofQ12012whentheACRISldquomaidenflightrdquowouldbeldquoclearedforfirsttake-offrdquo
FromthesepagesonbehalfofACIwewouldliketothankMunichAirportformakingthismeetingpossibleandallparticipantsandworkinggroupmembersfortheirgreatsupport
FormoreinformationontheACRISinitiativepleasekeepreadingtheup-comingreleasesoftheACIMonthlyWorldReporttheofficialACInewsletter
FormoreinformationonAirportITefficiencyandinnovationpleasecontactagarcia-alonsoaciaero
CartoonCourtesyofSchipholAirportGroup
8 ACI World Report ndash March 2012
APEX in Safety Programme Pilot Lands in Honduras by Adrian Cioranu ACIWorldispleasedtoannouncethatRamonVilledaMoralesInternationalAirportinSanPedroSulaHondurasvolunteeredtoparticipateintheAPEXSafetyProgrammefrom13to17February2012
WethankourvaluablepartnersfortheirsupportnotablyICAOWorldHeadquarters(MontrealCanada)ICAORegionalOffice(MexicoCityMexico)MrPhilippeBarilPresidentandGeneralDirectorQuiportandMrJavierMartinezRegionalSecretaryACI-LAC
AstheleaderoftheairportsindustryACIispleasedtofacilitateapartneringprocesswherebyeachairportbyvirtueofitsuniquecharacteristicsstrengthsandknowledgecancontributetohelpingothersimprovesafetycomplianceandmitigatetherisksofairportincidentsworldwide
WeencourageyoutocontactAdrianatacioranuaciaerowhetheryouareinterestedinbeingaHostair-portforreceivingaSafetyRevieworwanttobeaSafetyPartnertoparticipateinaSafetyReview
9ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunitiesby Kevin Caron
Theaviationindustryappearstobeonthepathtorecoveryand the upturn in fortunesmeans that despite the tougheconomictimesairportsshouldonceagainstartpreparingfortrafficgrowthandtheextrademandsthatthiswillbring
And with money tight an airportrsquos ability to meet thatservice delivery challenge will be strongly linked to thehuman factor In otherwords how itworkswithexistingstaffandnewrecruitstomeettheiron-goingneedforskillsdevelopment
Without doubt airports are complex business structuresrequiringcompetenciesinmanyareasThereforecommonlyrespected international standards and practices provide aglobal framework for harmonized operations ndash day in andday out every day of the year ndash against which they canmeasuretheirperformanceTosucceedstaffmembersatalllevelsneedtobecognizantofthesestandardsandknowhowtoputthemintodailypractice
Theglobalairportbusinessisincreasinglycharacterizedbycross-border and multi-cultural dimensions So whateverthemixofpersonneltalentsandskillsatagiven locationairportauthoritiesmusthavethemeanstounitetheirteamsbehindasharedobjectiveofdeliveringexcellentservicetoamulti-nationalcustomerbasethathashighexpectationsatalldestinations
Againstthatcommonbackgroundmanyotherfactorscomeinto play in todayrsquos airport world New technologies aretransformingbothoperationalandbusinessproceduresandemployeeknowledgeofthesechanges
Environmental pressures are requiring new behaviours inadditiontonewequipmentanddesignAndnewbusiness
criteria and new ownership models require the samemanagement skills as in any other industrial or servicesector
GonearethedaysoftheairportasasimpleinfrastructuresupplierManagementteamsarecalledontogeneratenewrevenuestreamsandstrengthen thesocialandeconomicpotentialofthecommunitiestheyserve
The industry has efficiency and performance goals thatairportsmustmeetiftheyaretoensureaviablefutureforboththemselvesandcommercialaviation
Training provides a credible platform to develop thesecompetenciesanddoanevenbetterjoboftakingonboardavolatileandrapidlychangingbusinessenvironment
Todayrsquosmanagers need rapid response business skills tobalance short-term imperatives with long-term businessneedsWehaveseenhowtoughitcanbetomanageairlinesin difficulty economic fluctuations security investmentsinvestmentconstraintsanddramaticbusinesscontractionBusinessskillsareamustinthisenvironment
And a final objective to consider is that as the industryexpandsairportswillcompeteforexistingskilledcandidatesTheywillneednotonlytoattractandtrainnewpersonnelbutalsoandinordertoholdontothemensurethattheycanenjoyasatisfyingcareerdevelopmentpath
Helping ACI members To help ourmembers face thesemultiple challengesmymandateinjoiningACIin2008wastocreateandimplementtopqualitytargetededucationalopportunitiesforairports
10 ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunities ContinuedOur guiding principles focus on airport-specific needsthat identify and remedy performance shortfalls througheducation
Under the guidance of the ACI training steering groupwe have designed a flexible programme tomaximize thebenefitatall levelsatanairportfromtopmanagementtobasicstaffskills
ThreekeydrivershaveguidedusinthisstrategicexerciseFirstlythealignmentofstandardsgloballyisanindustrypre-requisiteWherewillthenextgenerationofskilledworkerscomefromHowwillwebuildandmaintainconsistencyastheseskilledworkersandmanagersmigrateacrossbordersto new opportunities Global accreditation programmesbasedonsharedstandardsarepartofthesolution
ACIiscollaboratingwithICAOonitsnewNextGenerationof Aviation Professionals (NGAP) initiative to assess thechanges that are needed to establish globally recognizedtrainingopportunitiesforaviationprofessionalsTheultimategoalfortheNGAPinitiativeistoattractfuturegenerationsto aviation and ensure that pilots technicians air trafficcontrollers and yes airport operators have the requiredcompetenciestodotheirjob
To succeed we must understand their educationalrequirementsandexpectations Ifwefailwewillhavetoworryaboutashortageofaviationprofessionalsinthenext10to20years
Asecondstrategy is toensurecompetencies requiredoftodayrsquos airport professionals ndashproficiency in technical andoperational domains as well as the complex businessmanagementfield
A simple example the ldquoairport cityrdquo phenomenon hasemerged as a popularmodel formany hub airportswithemphasis on diversifying revenue streams As a resultairportsincreasinglyseekoutandtrainqualifiedindividualstofocusontheeconomicandcommercialaspectsofairportmanagement
ICAO and ACI have already started addressing high-levelmanagement competencies joining forces to offer theAirportManagementProfessionalAccreditationProgramme(AMPAP) And through many of the electives we areachieving better understanding of security environmentalandregulatoryimperativesthatarevitalforourairports
Thethirdstrategyfocusesontheneedtoimproveoperationalperformancethroughtargetedtraining
Wewant to be able to see concrete results fromcourseparticipation
Letrsquos takesafetyournumberonepriorityasanexampleOurindustrysafetyrecordisgenerallygoodButwecandomuchbetterasclearlyshownbyresultsofICAOrsquosnationalsafetyauditsSafetyincidentsarealsoontheriseinmanyareasoftheworldStandards are defined requirements understood andbudgetsapprovedyetairports inmanypartsoftheworldstruggletocomplywithbasicsafetymanagementsystems(SMS)requirements
Whatare the issuesholdingusbackTopping the list areinvestmentcommitmenttraininghumanresourcesandasafetycultureAsaresultACIhasincorporatedsafety training at all levelsof its trainingoffer addressingdifferent levels of knowledge and competencies throughonlineSMStrainingadedicatedsafetydiplomaprogramme(part of our Global Safety Network GSN) or through amore advanced look at SMS implementation with seniorexecutives
Togetherwith airportmembersworld business partnersfaculties vendors and other stakeholders ACI GlobalTraininghasembarkedonavoyagethatwillsetacourseforsuccess
Human factors will play a key role as we re-invent ourindustryTrainingisonlyonepieceofthepuzzlealongwithregulation best practices environmental responsibility ornewtechnologiesbutitisanessentialpiece
Training provides themeans for systematically sustainingperformance improvement by giving airport employeesthemeans to learn share their knowledge develop theirfull potential and in theend todiscoverandexploitnewstrategicopportunities
Asthelate19thcenturyUSindustrialistentrepreneurandphilanthropist Andrew Carnegie said ldquoTeamwork is theabilitytoworktogethertowardacommonvisiontheabilitytodirect individualaccomplishmentstowardorganizationalobjectivesItisthefuelthatallowscommonpeopletoattainuncommonresultsrdquo
Itisalongjourneyandwehaveonlyjuststarted
For more information about ACI Global Training pleasecontacttrainingaciaero
11ACI World Report ndash March 2012
PaxFlash and FreightFlash
Passenger traffic ends the year on strong footing with a rise of 5 in December and for the year
The international traveller is leadingtheglobalgrowthcurve inpassengertrafficsincethestockof internationalpassengershasrisenbyalmost7percentyearoveryearinDecember2011Overallpassengertrafficpostedgainsof5percentforboththemonthofDecemberandtheentireyearascomparedto2010IncontrastgrowthinglobalfreightwasflatascomparedtoDecember2010AlbeitthisisapositiveindicatorinthecontextofthelastsevenmonthswhereglobalfreightpostedconsecutiveyearoveryeardeclinesFortheyearairfreightwasdownby-1percentA glimpse into selected emerging market airports in 2011
AsubstantivecontributortoglobalgrowthpatternsinpassengertrafficcanbeattributedtotheAsiancontingentofairportsWithacombinedtotalofover200millionpassengersannuallytheChineseairportsofBeijing(PEK)Shanghai(PVGSHA)Chengdu(CTU)andShenzhen(SZX)haveallexperiencedbuoyantgrowthin2011IndonesiaandIndiaareotherexamplesofairportsthatdisplaypropertiesofexponentialgrowthintheirpassengertrafficNewDelhi(DEL)andJakarta(CGK)bothregisteredphenomenalgrowthratesfor2011inthevicinityof+20percentascomparedto2010BrazilianairportsareanothermajorsourcefuellingtheriseinpassengertrafficgrowthAsthecountrycapitalizesonitsdemographicassetRiodeJaneiro(GIG)andSatildeoPaulo(GRU)eachhadrobustgrowthof+257percentand+107percentrespectivelyDespitethefinancialrisksandeconomicslowdownthathaspersistedinEuropeaneconomiesEuropeasawholerecordedgainsofcloseto9percentfor2011WhilethemonthofAprilhelpedboosttrafficfiguresduetotheashcloudthatshutdownEuropeanairspaceinApril2010othersourcesofgrowthcanbeattributedtotheemergingmarketswithinEuropesuchasthegrowingeconomiesofTurkeyandRussiaIstanbul(IST)andMoscowSheremetyevo(SVO)airportsbothposteddoubledigitgainsof+163percentand+167percentrespectivelyAir freight A mixed picture in 2011
Whileairfreightbegantheyearinpositiveterritoryin2011asustaineddeclineingrowthrateswasapparentfromthemonthofMayandthereafterwheregrowthonlyconvergedtozeropercentinDecember2011Whileairfreightdeclinedbyalmost-1percentgloballyin2011theresultsaremixedfromregiontoregionWhilebothAsia-PacificandNorthAmericaexperienceddeclinesofalmost-2percentandwiththeMiddleEastfacingadeclineofalmost-1percenttherestoftheworldsawgainsintheirrespectiveregionsRemarkablydespitetheeconomicwoesstemmingfromthefinancialriskofdefaultandausteritythenetresultformajorEuropeanairportsparticipatinginthisreportisagainofalmost+2percentinthevolumeofairfreightWhileAfricaandLatinAmerica-CaribbeanpresentlyhavelessoverallweightingonthetrendintotalglobalairfreightseveraleconomieswithinthesetworegionshavebeenunfetteredbytheslowdownsinnorthernregionsInsummaryAfricapostedagainof+106percentandLatinAmerica-Caribbeanincreasedby+54percentin2011ascomparedtothepreviousyearACIWorldrsquosDirectorofEconomicsRafaelEchevarnecommentedldquoBasedonour latestsurvey resultsofmajorairportsglobally2011wasanotherbanneryearforoverallpassengergrowthinfaceofthemyriadofglobaleconomicrisksandenvironmentalcalamitiesFromaglobalperspectivetheinternationaltravellerin2011appearstohavebeenimmunetothesemanifestationsAirfreightontheotherhandappearedtobemoreelasticorsensitivetotheeconomicsituationwithincountriesandamongtradingpartnersAsgovernmentsslowlyadoptthenecessaryausteritymeasurestodeleveragetheirbalancesheetscertaineconomiesmayexperienceaneconomicslowdownintheshortruntherebyhavinganimpactoninternationaltradeHoweverasbusinessconfidenceresumessowillglobaltradeinairfreightrdquo
Clickheretodownloadthefullreport
12ACI World Report ndash March 2012
May
22-25May7th ACI Asia Pacific Regional Assembly Conference amp ExhibitionSingapore
June
20-22June 21st ACI Europe Annual Assembly Conference amp Exhibition MadridSpain
August
27-29AugustACI Africa Annual Assembly Conference amp Exhibition LivingstoneZambia
September
9-12September22nd ACI World ACI North America Annual General Assembly Conference amp ExhibitionCalgaryCanada
20-23 October21st ACI-LAC Annual Regional Assembly Conference amp Exhibition PuertoVallartaMexico
November
26-28November7th ACI Europe amp ACI Asia Pacific Airport ExchangeAmsterdamTheNetherlands
February
20-22February 47th ACI Fund Seminar Airport Security Workshop CapeTownSouthAfrica
March
7-9 March4th ACI Airport Economics and Finance Conference amp ExhibitionLondonEngland
14-16March ACI-NAAAAE Spring Washington Conference WashingtonDCUSA
21-22 March6th Aviation and Environment SummitGenevaSwitzerland
26-29 MarchACI North America Public Safety amp Security Conference VancouverBCCanada
26-29 MarchACI North America Business Information Technology ConferenceVancouverBCCanada
April
2-4April5th ACI Europe Regional Airports Conference amp ExhibitionLjubljanaSlovenia
16-19AprilACI North America Operations amp Technical Affairs ConferenceACI North America Environmental Affairs ConferenceLasVegasNevadaUSA
20-22April48th ACI Fund Seminar Safety Management Systems WorkshopTunisTunisia
23-25April21st ACI Europe Airport Trading Conference and ExhibitionOsloNorway
25-27AprilAirport Cities World Conference and ExhibitionDenverColoradoUSA
ACIEVENTS
Foracompletelistofeventsvisitusonlineatwwwaciaeroevents
13 ACI World Report ndash March 2012
14ACI World Report ndash March 2012
15 ACI World Report ndash March 2012
16ACI World Report ndash March 2012
17 ACI World Report ndash March 2012
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
7ACI World Report ndash March 2012
ACI ACRIS Initiative Cleared for Immediate Take-off Continued
The different sessions addressed very interesting topics and aspects such as
bull ACRISintroductionfornewcomersbull CoreACRISA-CDMCSAProof-Of-Conceptgroupsessionbull OverallServiceDesignDocumentbull HighLevelservicedefinitionexplanationbull Proof-Of-ConceptPortalspecificationsbull StatusofCommonUseSelfServiceBagDropwebservicesbull DraftAssetInformationModelbull UpdatefromEUROCONTROLonSystemWideInformationManagement(SWIM)bull UpdatefromIATAXMLinitiatives
ThemeetingconclusionswereverypositiveandallparticipantsshowedconfidenceandenthusiasmtomeetthedeadlinesforthefirstACRISweb-serviceproofofconceptreleaseattheendofQ12012whentheACRISldquomaidenflightrdquowouldbeldquoclearedforfirsttake-offrdquo
FromthesepagesonbehalfofACIwewouldliketothankMunichAirportformakingthismeetingpossibleandallparticipantsandworkinggroupmembersfortheirgreatsupport
FormoreinformationontheACRISinitiativepleasekeepreadingtheup-comingreleasesoftheACIMonthlyWorldReporttheofficialACInewsletter
FormoreinformationonAirportITefficiencyandinnovationpleasecontactagarcia-alonsoaciaero
CartoonCourtesyofSchipholAirportGroup
8 ACI World Report ndash March 2012
APEX in Safety Programme Pilot Lands in Honduras by Adrian Cioranu ACIWorldispleasedtoannouncethatRamonVilledaMoralesInternationalAirportinSanPedroSulaHondurasvolunteeredtoparticipateintheAPEXSafetyProgrammefrom13to17February2012
WethankourvaluablepartnersfortheirsupportnotablyICAOWorldHeadquarters(MontrealCanada)ICAORegionalOffice(MexicoCityMexico)MrPhilippeBarilPresidentandGeneralDirectorQuiportandMrJavierMartinezRegionalSecretaryACI-LAC
AstheleaderoftheairportsindustryACIispleasedtofacilitateapartneringprocesswherebyeachairportbyvirtueofitsuniquecharacteristicsstrengthsandknowledgecancontributetohelpingothersimprovesafetycomplianceandmitigatetherisksofairportincidentsworldwide
WeencourageyoutocontactAdrianatacioranuaciaerowhetheryouareinterestedinbeingaHostair-portforreceivingaSafetyRevieworwanttobeaSafetyPartnertoparticipateinaSafetyReview
9ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunitiesby Kevin Caron
Theaviationindustryappearstobeonthepathtorecoveryand the upturn in fortunesmeans that despite the tougheconomictimesairportsshouldonceagainstartpreparingfortrafficgrowthandtheextrademandsthatthiswillbring
And with money tight an airportrsquos ability to meet thatservice delivery challenge will be strongly linked to thehuman factor In otherwords how itworkswithexistingstaffandnewrecruitstomeettheiron-goingneedforskillsdevelopment
Without doubt airports are complex business structuresrequiringcompetenciesinmanyareasThereforecommonlyrespected international standards and practices provide aglobal framework for harmonized operations ndash day in andday out every day of the year ndash against which they canmeasuretheirperformanceTosucceedstaffmembersatalllevelsneedtobecognizantofthesestandardsandknowhowtoputthemintodailypractice
Theglobalairportbusinessisincreasinglycharacterizedbycross-border and multi-cultural dimensions So whateverthemixofpersonneltalentsandskillsatagiven locationairportauthoritiesmusthavethemeanstounitetheirteamsbehindasharedobjectiveofdeliveringexcellentservicetoamulti-nationalcustomerbasethathashighexpectationsatalldestinations
Againstthatcommonbackgroundmanyotherfactorscomeinto play in todayrsquos airport world New technologies aretransformingbothoperationalandbusinessproceduresandemployeeknowledgeofthesechanges
Environmental pressures are requiring new behaviours inadditiontonewequipmentanddesignAndnewbusiness
criteria and new ownership models require the samemanagement skills as in any other industrial or servicesector
GonearethedaysoftheairportasasimpleinfrastructuresupplierManagementteamsarecalledontogeneratenewrevenuestreamsandstrengthen thesocialandeconomicpotentialofthecommunitiestheyserve
The industry has efficiency and performance goals thatairportsmustmeetiftheyaretoensureaviablefutureforboththemselvesandcommercialaviation
Training provides a credible platform to develop thesecompetenciesanddoanevenbetterjoboftakingonboardavolatileandrapidlychangingbusinessenvironment
Todayrsquosmanagers need rapid response business skills tobalance short-term imperatives with long-term businessneedsWehaveseenhowtoughitcanbetomanageairlinesin difficulty economic fluctuations security investmentsinvestmentconstraintsanddramaticbusinesscontractionBusinessskillsareamustinthisenvironment
And a final objective to consider is that as the industryexpandsairportswillcompeteforexistingskilledcandidatesTheywillneednotonlytoattractandtrainnewpersonnelbutalsoandinordertoholdontothemensurethattheycanenjoyasatisfyingcareerdevelopmentpath
Helping ACI members To help ourmembers face thesemultiple challengesmymandateinjoiningACIin2008wastocreateandimplementtopqualitytargetededucationalopportunitiesforairports
10 ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunities ContinuedOur guiding principles focus on airport-specific needsthat identify and remedy performance shortfalls througheducation
Under the guidance of the ACI training steering groupwe have designed a flexible programme tomaximize thebenefitatall levelsatanairportfromtopmanagementtobasicstaffskills
ThreekeydrivershaveguidedusinthisstrategicexerciseFirstlythealignmentofstandardsgloballyisanindustrypre-requisiteWherewillthenextgenerationofskilledworkerscomefromHowwillwebuildandmaintainconsistencyastheseskilledworkersandmanagersmigrateacrossbordersto new opportunities Global accreditation programmesbasedonsharedstandardsarepartofthesolution
ACIiscollaboratingwithICAOonitsnewNextGenerationof Aviation Professionals (NGAP) initiative to assess thechanges that are needed to establish globally recognizedtrainingopportunitiesforaviationprofessionalsTheultimategoalfortheNGAPinitiativeistoattractfuturegenerationsto aviation and ensure that pilots technicians air trafficcontrollers and yes airport operators have the requiredcompetenciestodotheirjob
To succeed we must understand their educationalrequirementsandexpectations Ifwefailwewillhavetoworryaboutashortageofaviationprofessionalsinthenext10to20years
Asecondstrategy is toensurecompetencies requiredoftodayrsquos airport professionals ndashproficiency in technical andoperational domains as well as the complex businessmanagementfield
A simple example the ldquoairport cityrdquo phenomenon hasemerged as a popularmodel formany hub airportswithemphasis on diversifying revenue streams As a resultairportsincreasinglyseekoutandtrainqualifiedindividualstofocusontheeconomicandcommercialaspectsofairportmanagement
ICAO and ACI have already started addressing high-levelmanagement competencies joining forces to offer theAirportManagementProfessionalAccreditationProgramme(AMPAP) And through many of the electives we areachieving better understanding of security environmentalandregulatoryimperativesthatarevitalforourairports
Thethirdstrategyfocusesontheneedtoimproveoperationalperformancethroughtargetedtraining
Wewant to be able to see concrete results fromcourseparticipation
Letrsquos takesafetyournumberonepriorityasanexampleOurindustrysafetyrecordisgenerallygoodButwecandomuchbetterasclearlyshownbyresultsofICAOrsquosnationalsafetyauditsSafetyincidentsarealsoontheriseinmanyareasoftheworldStandards are defined requirements understood andbudgetsapprovedyetairports inmanypartsoftheworldstruggletocomplywithbasicsafetymanagementsystems(SMS)requirements
Whatare the issuesholdingusbackTopping the list areinvestmentcommitmenttraininghumanresourcesandasafetycultureAsaresultACIhasincorporatedsafety training at all levelsof its trainingoffer addressingdifferent levels of knowledge and competencies throughonlineSMStrainingadedicatedsafetydiplomaprogramme(part of our Global Safety Network GSN) or through amore advanced look at SMS implementation with seniorexecutives
Togetherwith airportmembersworld business partnersfaculties vendors and other stakeholders ACI GlobalTraininghasembarkedonavoyagethatwillsetacourseforsuccess
Human factors will play a key role as we re-invent ourindustryTrainingisonlyonepieceofthepuzzlealongwithregulation best practices environmental responsibility ornewtechnologiesbutitisanessentialpiece
Training provides themeans for systematically sustainingperformance improvement by giving airport employeesthemeans to learn share their knowledge develop theirfull potential and in theend todiscoverandexploitnewstrategicopportunities
Asthelate19thcenturyUSindustrialistentrepreneurandphilanthropist Andrew Carnegie said ldquoTeamwork is theabilitytoworktogethertowardacommonvisiontheabilitytodirect individualaccomplishmentstowardorganizationalobjectivesItisthefuelthatallowscommonpeopletoattainuncommonresultsrdquo
Itisalongjourneyandwehaveonlyjuststarted
For more information about ACI Global Training pleasecontacttrainingaciaero
11ACI World Report ndash March 2012
PaxFlash and FreightFlash
Passenger traffic ends the year on strong footing with a rise of 5 in December and for the year
The international traveller is leadingtheglobalgrowthcurve inpassengertrafficsincethestockof internationalpassengershasrisenbyalmost7percentyearoveryearinDecember2011Overallpassengertrafficpostedgainsof5percentforboththemonthofDecemberandtheentireyearascomparedto2010IncontrastgrowthinglobalfreightwasflatascomparedtoDecember2010AlbeitthisisapositiveindicatorinthecontextofthelastsevenmonthswhereglobalfreightpostedconsecutiveyearoveryeardeclinesFortheyearairfreightwasdownby-1percentA glimpse into selected emerging market airports in 2011
AsubstantivecontributortoglobalgrowthpatternsinpassengertrafficcanbeattributedtotheAsiancontingentofairportsWithacombinedtotalofover200millionpassengersannuallytheChineseairportsofBeijing(PEK)Shanghai(PVGSHA)Chengdu(CTU)andShenzhen(SZX)haveallexperiencedbuoyantgrowthin2011IndonesiaandIndiaareotherexamplesofairportsthatdisplaypropertiesofexponentialgrowthintheirpassengertrafficNewDelhi(DEL)andJakarta(CGK)bothregisteredphenomenalgrowthratesfor2011inthevicinityof+20percentascomparedto2010BrazilianairportsareanothermajorsourcefuellingtheriseinpassengertrafficgrowthAsthecountrycapitalizesonitsdemographicassetRiodeJaneiro(GIG)andSatildeoPaulo(GRU)eachhadrobustgrowthof+257percentand+107percentrespectivelyDespitethefinancialrisksandeconomicslowdownthathaspersistedinEuropeaneconomiesEuropeasawholerecordedgainsofcloseto9percentfor2011WhilethemonthofAprilhelpedboosttrafficfiguresduetotheashcloudthatshutdownEuropeanairspaceinApril2010othersourcesofgrowthcanbeattributedtotheemergingmarketswithinEuropesuchasthegrowingeconomiesofTurkeyandRussiaIstanbul(IST)andMoscowSheremetyevo(SVO)airportsbothposteddoubledigitgainsof+163percentand+167percentrespectivelyAir freight A mixed picture in 2011
Whileairfreightbegantheyearinpositiveterritoryin2011asustaineddeclineingrowthrateswasapparentfromthemonthofMayandthereafterwheregrowthonlyconvergedtozeropercentinDecember2011Whileairfreightdeclinedbyalmost-1percentgloballyin2011theresultsaremixedfromregiontoregionWhilebothAsia-PacificandNorthAmericaexperienceddeclinesofalmost-2percentandwiththeMiddleEastfacingadeclineofalmost-1percenttherestoftheworldsawgainsintheirrespectiveregionsRemarkablydespitetheeconomicwoesstemmingfromthefinancialriskofdefaultandausteritythenetresultformajorEuropeanairportsparticipatinginthisreportisagainofalmost+2percentinthevolumeofairfreightWhileAfricaandLatinAmerica-CaribbeanpresentlyhavelessoverallweightingonthetrendintotalglobalairfreightseveraleconomieswithinthesetworegionshavebeenunfetteredbytheslowdownsinnorthernregionsInsummaryAfricapostedagainof+106percentandLatinAmerica-Caribbeanincreasedby+54percentin2011ascomparedtothepreviousyearACIWorldrsquosDirectorofEconomicsRafaelEchevarnecommentedldquoBasedonour latestsurvey resultsofmajorairportsglobally2011wasanotherbanneryearforoverallpassengergrowthinfaceofthemyriadofglobaleconomicrisksandenvironmentalcalamitiesFromaglobalperspectivetheinternationaltravellerin2011appearstohavebeenimmunetothesemanifestationsAirfreightontheotherhandappearedtobemoreelasticorsensitivetotheeconomicsituationwithincountriesandamongtradingpartnersAsgovernmentsslowlyadoptthenecessaryausteritymeasurestodeleveragetheirbalancesheetscertaineconomiesmayexperienceaneconomicslowdownintheshortruntherebyhavinganimpactoninternationaltradeHoweverasbusinessconfidenceresumessowillglobaltradeinairfreightrdquo
Clickheretodownloadthefullreport
12ACI World Report ndash March 2012
May
22-25May7th ACI Asia Pacific Regional Assembly Conference amp ExhibitionSingapore
June
20-22June 21st ACI Europe Annual Assembly Conference amp Exhibition MadridSpain
August
27-29AugustACI Africa Annual Assembly Conference amp Exhibition LivingstoneZambia
September
9-12September22nd ACI World ACI North America Annual General Assembly Conference amp ExhibitionCalgaryCanada
20-23 October21st ACI-LAC Annual Regional Assembly Conference amp Exhibition PuertoVallartaMexico
November
26-28November7th ACI Europe amp ACI Asia Pacific Airport ExchangeAmsterdamTheNetherlands
February
20-22February 47th ACI Fund Seminar Airport Security Workshop CapeTownSouthAfrica
March
7-9 March4th ACI Airport Economics and Finance Conference amp ExhibitionLondonEngland
14-16March ACI-NAAAAE Spring Washington Conference WashingtonDCUSA
21-22 March6th Aviation and Environment SummitGenevaSwitzerland
26-29 MarchACI North America Public Safety amp Security Conference VancouverBCCanada
26-29 MarchACI North America Business Information Technology ConferenceVancouverBCCanada
April
2-4April5th ACI Europe Regional Airports Conference amp ExhibitionLjubljanaSlovenia
16-19AprilACI North America Operations amp Technical Affairs ConferenceACI North America Environmental Affairs ConferenceLasVegasNevadaUSA
20-22April48th ACI Fund Seminar Safety Management Systems WorkshopTunisTunisia
23-25April21st ACI Europe Airport Trading Conference and ExhibitionOsloNorway
25-27AprilAirport Cities World Conference and ExhibitionDenverColoradoUSA
ACIEVENTS
Foracompletelistofeventsvisitusonlineatwwwaciaeroevents
13 ACI World Report ndash March 2012
14ACI World Report ndash March 2012
15 ACI World Report ndash March 2012
16ACI World Report ndash March 2012
17 ACI World Report ndash March 2012
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
8 ACI World Report ndash March 2012
APEX in Safety Programme Pilot Lands in Honduras by Adrian Cioranu ACIWorldispleasedtoannouncethatRamonVilledaMoralesInternationalAirportinSanPedroSulaHondurasvolunteeredtoparticipateintheAPEXSafetyProgrammefrom13to17February2012
WethankourvaluablepartnersfortheirsupportnotablyICAOWorldHeadquarters(MontrealCanada)ICAORegionalOffice(MexicoCityMexico)MrPhilippeBarilPresidentandGeneralDirectorQuiportandMrJavierMartinezRegionalSecretaryACI-LAC
AstheleaderoftheairportsindustryACIispleasedtofacilitateapartneringprocesswherebyeachairportbyvirtueofitsuniquecharacteristicsstrengthsandknowledgecancontributetohelpingothersimprovesafetycomplianceandmitigatetherisksofairportincidentsworldwide
WeencourageyoutocontactAdrianatacioranuaciaerowhetheryouareinterestedinbeingaHostair-portforreceivingaSafetyRevieworwanttobeaSafetyPartnertoparticipateinaSafetyReview
9ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunitiesby Kevin Caron
Theaviationindustryappearstobeonthepathtorecoveryand the upturn in fortunesmeans that despite the tougheconomictimesairportsshouldonceagainstartpreparingfortrafficgrowthandtheextrademandsthatthiswillbring
And with money tight an airportrsquos ability to meet thatservice delivery challenge will be strongly linked to thehuman factor In otherwords how itworkswithexistingstaffandnewrecruitstomeettheiron-goingneedforskillsdevelopment
Without doubt airports are complex business structuresrequiringcompetenciesinmanyareasThereforecommonlyrespected international standards and practices provide aglobal framework for harmonized operations ndash day in andday out every day of the year ndash against which they canmeasuretheirperformanceTosucceedstaffmembersatalllevelsneedtobecognizantofthesestandardsandknowhowtoputthemintodailypractice
Theglobalairportbusinessisincreasinglycharacterizedbycross-border and multi-cultural dimensions So whateverthemixofpersonneltalentsandskillsatagiven locationairportauthoritiesmusthavethemeanstounitetheirteamsbehindasharedobjectiveofdeliveringexcellentservicetoamulti-nationalcustomerbasethathashighexpectationsatalldestinations
Againstthatcommonbackgroundmanyotherfactorscomeinto play in todayrsquos airport world New technologies aretransformingbothoperationalandbusinessproceduresandemployeeknowledgeofthesechanges
Environmental pressures are requiring new behaviours inadditiontonewequipmentanddesignAndnewbusiness
criteria and new ownership models require the samemanagement skills as in any other industrial or servicesector
GonearethedaysoftheairportasasimpleinfrastructuresupplierManagementteamsarecalledontogeneratenewrevenuestreamsandstrengthen thesocialandeconomicpotentialofthecommunitiestheyserve
The industry has efficiency and performance goals thatairportsmustmeetiftheyaretoensureaviablefutureforboththemselvesandcommercialaviation
Training provides a credible platform to develop thesecompetenciesanddoanevenbetterjoboftakingonboardavolatileandrapidlychangingbusinessenvironment
Todayrsquosmanagers need rapid response business skills tobalance short-term imperatives with long-term businessneedsWehaveseenhowtoughitcanbetomanageairlinesin difficulty economic fluctuations security investmentsinvestmentconstraintsanddramaticbusinesscontractionBusinessskillsareamustinthisenvironment
And a final objective to consider is that as the industryexpandsairportswillcompeteforexistingskilledcandidatesTheywillneednotonlytoattractandtrainnewpersonnelbutalsoandinordertoholdontothemensurethattheycanenjoyasatisfyingcareerdevelopmentpath
Helping ACI members To help ourmembers face thesemultiple challengesmymandateinjoiningACIin2008wastocreateandimplementtopqualitytargetededucationalopportunitiesforairports
10 ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunities ContinuedOur guiding principles focus on airport-specific needsthat identify and remedy performance shortfalls througheducation
Under the guidance of the ACI training steering groupwe have designed a flexible programme tomaximize thebenefitatall levelsatanairportfromtopmanagementtobasicstaffskills
ThreekeydrivershaveguidedusinthisstrategicexerciseFirstlythealignmentofstandardsgloballyisanindustrypre-requisiteWherewillthenextgenerationofskilledworkerscomefromHowwillwebuildandmaintainconsistencyastheseskilledworkersandmanagersmigrateacrossbordersto new opportunities Global accreditation programmesbasedonsharedstandardsarepartofthesolution
ACIiscollaboratingwithICAOonitsnewNextGenerationof Aviation Professionals (NGAP) initiative to assess thechanges that are needed to establish globally recognizedtrainingopportunitiesforaviationprofessionalsTheultimategoalfortheNGAPinitiativeistoattractfuturegenerationsto aviation and ensure that pilots technicians air trafficcontrollers and yes airport operators have the requiredcompetenciestodotheirjob
To succeed we must understand their educationalrequirementsandexpectations Ifwefailwewillhavetoworryaboutashortageofaviationprofessionalsinthenext10to20years
Asecondstrategy is toensurecompetencies requiredoftodayrsquos airport professionals ndashproficiency in technical andoperational domains as well as the complex businessmanagementfield
A simple example the ldquoairport cityrdquo phenomenon hasemerged as a popularmodel formany hub airportswithemphasis on diversifying revenue streams As a resultairportsincreasinglyseekoutandtrainqualifiedindividualstofocusontheeconomicandcommercialaspectsofairportmanagement
ICAO and ACI have already started addressing high-levelmanagement competencies joining forces to offer theAirportManagementProfessionalAccreditationProgramme(AMPAP) And through many of the electives we areachieving better understanding of security environmentalandregulatoryimperativesthatarevitalforourairports
Thethirdstrategyfocusesontheneedtoimproveoperationalperformancethroughtargetedtraining
Wewant to be able to see concrete results fromcourseparticipation
Letrsquos takesafetyournumberonepriorityasanexampleOurindustrysafetyrecordisgenerallygoodButwecandomuchbetterasclearlyshownbyresultsofICAOrsquosnationalsafetyauditsSafetyincidentsarealsoontheriseinmanyareasoftheworldStandards are defined requirements understood andbudgetsapprovedyetairports inmanypartsoftheworldstruggletocomplywithbasicsafetymanagementsystems(SMS)requirements
Whatare the issuesholdingusbackTopping the list areinvestmentcommitmenttraininghumanresourcesandasafetycultureAsaresultACIhasincorporatedsafety training at all levelsof its trainingoffer addressingdifferent levels of knowledge and competencies throughonlineSMStrainingadedicatedsafetydiplomaprogramme(part of our Global Safety Network GSN) or through amore advanced look at SMS implementation with seniorexecutives
Togetherwith airportmembersworld business partnersfaculties vendors and other stakeholders ACI GlobalTraininghasembarkedonavoyagethatwillsetacourseforsuccess
Human factors will play a key role as we re-invent ourindustryTrainingisonlyonepieceofthepuzzlealongwithregulation best practices environmental responsibility ornewtechnologiesbutitisanessentialpiece
Training provides themeans for systematically sustainingperformance improvement by giving airport employeesthemeans to learn share their knowledge develop theirfull potential and in theend todiscoverandexploitnewstrategicopportunities
Asthelate19thcenturyUSindustrialistentrepreneurandphilanthropist Andrew Carnegie said ldquoTeamwork is theabilitytoworktogethertowardacommonvisiontheabilitytodirect individualaccomplishmentstowardorganizationalobjectivesItisthefuelthatallowscommonpeopletoattainuncommonresultsrdquo
Itisalongjourneyandwehaveonlyjuststarted
For more information about ACI Global Training pleasecontacttrainingaciaero
11ACI World Report ndash March 2012
PaxFlash and FreightFlash
Passenger traffic ends the year on strong footing with a rise of 5 in December and for the year
The international traveller is leadingtheglobalgrowthcurve inpassengertrafficsincethestockof internationalpassengershasrisenbyalmost7percentyearoveryearinDecember2011Overallpassengertrafficpostedgainsof5percentforboththemonthofDecemberandtheentireyearascomparedto2010IncontrastgrowthinglobalfreightwasflatascomparedtoDecember2010AlbeitthisisapositiveindicatorinthecontextofthelastsevenmonthswhereglobalfreightpostedconsecutiveyearoveryeardeclinesFortheyearairfreightwasdownby-1percentA glimpse into selected emerging market airports in 2011
AsubstantivecontributortoglobalgrowthpatternsinpassengertrafficcanbeattributedtotheAsiancontingentofairportsWithacombinedtotalofover200millionpassengersannuallytheChineseairportsofBeijing(PEK)Shanghai(PVGSHA)Chengdu(CTU)andShenzhen(SZX)haveallexperiencedbuoyantgrowthin2011IndonesiaandIndiaareotherexamplesofairportsthatdisplaypropertiesofexponentialgrowthintheirpassengertrafficNewDelhi(DEL)andJakarta(CGK)bothregisteredphenomenalgrowthratesfor2011inthevicinityof+20percentascomparedto2010BrazilianairportsareanothermajorsourcefuellingtheriseinpassengertrafficgrowthAsthecountrycapitalizesonitsdemographicassetRiodeJaneiro(GIG)andSatildeoPaulo(GRU)eachhadrobustgrowthof+257percentand+107percentrespectivelyDespitethefinancialrisksandeconomicslowdownthathaspersistedinEuropeaneconomiesEuropeasawholerecordedgainsofcloseto9percentfor2011WhilethemonthofAprilhelpedboosttrafficfiguresduetotheashcloudthatshutdownEuropeanairspaceinApril2010othersourcesofgrowthcanbeattributedtotheemergingmarketswithinEuropesuchasthegrowingeconomiesofTurkeyandRussiaIstanbul(IST)andMoscowSheremetyevo(SVO)airportsbothposteddoubledigitgainsof+163percentand+167percentrespectivelyAir freight A mixed picture in 2011
Whileairfreightbegantheyearinpositiveterritoryin2011asustaineddeclineingrowthrateswasapparentfromthemonthofMayandthereafterwheregrowthonlyconvergedtozeropercentinDecember2011Whileairfreightdeclinedbyalmost-1percentgloballyin2011theresultsaremixedfromregiontoregionWhilebothAsia-PacificandNorthAmericaexperienceddeclinesofalmost-2percentandwiththeMiddleEastfacingadeclineofalmost-1percenttherestoftheworldsawgainsintheirrespectiveregionsRemarkablydespitetheeconomicwoesstemmingfromthefinancialriskofdefaultandausteritythenetresultformajorEuropeanairportsparticipatinginthisreportisagainofalmost+2percentinthevolumeofairfreightWhileAfricaandLatinAmerica-CaribbeanpresentlyhavelessoverallweightingonthetrendintotalglobalairfreightseveraleconomieswithinthesetworegionshavebeenunfetteredbytheslowdownsinnorthernregionsInsummaryAfricapostedagainof+106percentandLatinAmerica-Caribbeanincreasedby+54percentin2011ascomparedtothepreviousyearACIWorldrsquosDirectorofEconomicsRafaelEchevarnecommentedldquoBasedonour latestsurvey resultsofmajorairportsglobally2011wasanotherbanneryearforoverallpassengergrowthinfaceofthemyriadofglobaleconomicrisksandenvironmentalcalamitiesFromaglobalperspectivetheinternationaltravellerin2011appearstohavebeenimmunetothesemanifestationsAirfreightontheotherhandappearedtobemoreelasticorsensitivetotheeconomicsituationwithincountriesandamongtradingpartnersAsgovernmentsslowlyadoptthenecessaryausteritymeasurestodeleveragetheirbalancesheetscertaineconomiesmayexperienceaneconomicslowdownintheshortruntherebyhavinganimpactoninternationaltradeHoweverasbusinessconfidenceresumessowillglobaltradeinairfreightrdquo
Clickheretodownloadthefullreport
12ACI World Report ndash March 2012
May
22-25May7th ACI Asia Pacific Regional Assembly Conference amp ExhibitionSingapore
June
20-22June 21st ACI Europe Annual Assembly Conference amp Exhibition MadridSpain
August
27-29AugustACI Africa Annual Assembly Conference amp Exhibition LivingstoneZambia
September
9-12September22nd ACI World ACI North America Annual General Assembly Conference amp ExhibitionCalgaryCanada
20-23 October21st ACI-LAC Annual Regional Assembly Conference amp Exhibition PuertoVallartaMexico
November
26-28November7th ACI Europe amp ACI Asia Pacific Airport ExchangeAmsterdamTheNetherlands
February
20-22February 47th ACI Fund Seminar Airport Security Workshop CapeTownSouthAfrica
March
7-9 March4th ACI Airport Economics and Finance Conference amp ExhibitionLondonEngland
14-16March ACI-NAAAAE Spring Washington Conference WashingtonDCUSA
21-22 March6th Aviation and Environment SummitGenevaSwitzerland
26-29 MarchACI North America Public Safety amp Security Conference VancouverBCCanada
26-29 MarchACI North America Business Information Technology ConferenceVancouverBCCanada
April
2-4April5th ACI Europe Regional Airports Conference amp ExhibitionLjubljanaSlovenia
16-19AprilACI North America Operations amp Technical Affairs ConferenceACI North America Environmental Affairs ConferenceLasVegasNevadaUSA
20-22April48th ACI Fund Seminar Safety Management Systems WorkshopTunisTunisia
23-25April21st ACI Europe Airport Trading Conference and ExhibitionOsloNorway
25-27AprilAirport Cities World Conference and ExhibitionDenverColoradoUSA
ACIEVENTS
Foracompletelistofeventsvisitusonlineatwwwaciaeroevents
13 ACI World Report ndash March 2012
14ACI World Report ndash March 2012
15 ACI World Report ndash March 2012
16ACI World Report ndash March 2012
17 ACI World Report ndash March 2012
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
9ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunitiesby Kevin Caron
Theaviationindustryappearstobeonthepathtorecoveryand the upturn in fortunesmeans that despite the tougheconomictimesairportsshouldonceagainstartpreparingfortrafficgrowthandtheextrademandsthatthiswillbring
And with money tight an airportrsquos ability to meet thatservice delivery challenge will be strongly linked to thehuman factor In otherwords how itworkswithexistingstaffandnewrecruitstomeettheiron-goingneedforskillsdevelopment
Without doubt airports are complex business structuresrequiringcompetenciesinmanyareasThereforecommonlyrespected international standards and practices provide aglobal framework for harmonized operations ndash day in andday out every day of the year ndash against which they canmeasuretheirperformanceTosucceedstaffmembersatalllevelsneedtobecognizantofthesestandardsandknowhowtoputthemintodailypractice
Theglobalairportbusinessisincreasinglycharacterizedbycross-border and multi-cultural dimensions So whateverthemixofpersonneltalentsandskillsatagiven locationairportauthoritiesmusthavethemeanstounitetheirteamsbehindasharedobjectiveofdeliveringexcellentservicetoamulti-nationalcustomerbasethathashighexpectationsatalldestinations
Againstthatcommonbackgroundmanyotherfactorscomeinto play in todayrsquos airport world New technologies aretransformingbothoperationalandbusinessproceduresandemployeeknowledgeofthesechanges
Environmental pressures are requiring new behaviours inadditiontonewequipmentanddesignAndnewbusiness
criteria and new ownership models require the samemanagement skills as in any other industrial or servicesector
GonearethedaysoftheairportasasimpleinfrastructuresupplierManagementteamsarecalledontogeneratenewrevenuestreamsandstrengthen thesocialandeconomicpotentialofthecommunitiestheyserve
The industry has efficiency and performance goals thatairportsmustmeetiftheyaretoensureaviablefutureforboththemselvesandcommercialaviation
Training provides a credible platform to develop thesecompetenciesanddoanevenbetterjoboftakingonboardavolatileandrapidlychangingbusinessenvironment
Todayrsquosmanagers need rapid response business skills tobalance short-term imperatives with long-term businessneedsWehaveseenhowtoughitcanbetomanageairlinesin difficulty economic fluctuations security investmentsinvestmentconstraintsanddramaticbusinesscontractionBusinessskillsareamustinthisenvironment
And a final objective to consider is that as the industryexpandsairportswillcompeteforexistingskilledcandidatesTheywillneednotonlytoattractandtrainnewpersonnelbutalsoandinordertoholdontothemensurethattheycanenjoyasatisfyingcareerdevelopmentpath
Helping ACI members To help ourmembers face thesemultiple challengesmymandateinjoiningACIin2008wastocreateandimplementtopqualitytargetededucationalopportunitiesforairports
10 ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunities ContinuedOur guiding principles focus on airport-specific needsthat identify and remedy performance shortfalls througheducation
Under the guidance of the ACI training steering groupwe have designed a flexible programme tomaximize thebenefitatall levelsatanairportfromtopmanagementtobasicstaffskills
ThreekeydrivershaveguidedusinthisstrategicexerciseFirstlythealignmentofstandardsgloballyisanindustrypre-requisiteWherewillthenextgenerationofskilledworkerscomefromHowwillwebuildandmaintainconsistencyastheseskilledworkersandmanagersmigrateacrossbordersto new opportunities Global accreditation programmesbasedonsharedstandardsarepartofthesolution
ACIiscollaboratingwithICAOonitsnewNextGenerationof Aviation Professionals (NGAP) initiative to assess thechanges that are needed to establish globally recognizedtrainingopportunitiesforaviationprofessionalsTheultimategoalfortheNGAPinitiativeistoattractfuturegenerationsto aviation and ensure that pilots technicians air trafficcontrollers and yes airport operators have the requiredcompetenciestodotheirjob
To succeed we must understand their educationalrequirementsandexpectations Ifwefailwewillhavetoworryaboutashortageofaviationprofessionalsinthenext10to20years
Asecondstrategy is toensurecompetencies requiredoftodayrsquos airport professionals ndashproficiency in technical andoperational domains as well as the complex businessmanagementfield
A simple example the ldquoairport cityrdquo phenomenon hasemerged as a popularmodel formany hub airportswithemphasis on diversifying revenue streams As a resultairportsincreasinglyseekoutandtrainqualifiedindividualstofocusontheeconomicandcommercialaspectsofairportmanagement
ICAO and ACI have already started addressing high-levelmanagement competencies joining forces to offer theAirportManagementProfessionalAccreditationProgramme(AMPAP) And through many of the electives we areachieving better understanding of security environmentalandregulatoryimperativesthatarevitalforourairports
Thethirdstrategyfocusesontheneedtoimproveoperationalperformancethroughtargetedtraining
Wewant to be able to see concrete results fromcourseparticipation
Letrsquos takesafetyournumberonepriorityasanexampleOurindustrysafetyrecordisgenerallygoodButwecandomuchbetterasclearlyshownbyresultsofICAOrsquosnationalsafetyauditsSafetyincidentsarealsoontheriseinmanyareasoftheworldStandards are defined requirements understood andbudgetsapprovedyetairports inmanypartsoftheworldstruggletocomplywithbasicsafetymanagementsystems(SMS)requirements
Whatare the issuesholdingusbackTopping the list areinvestmentcommitmenttraininghumanresourcesandasafetycultureAsaresultACIhasincorporatedsafety training at all levelsof its trainingoffer addressingdifferent levels of knowledge and competencies throughonlineSMStrainingadedicatedsafetydiplomaprogramme(part of our Global Safety Network GSN) or through amore advanced look at SMS implementation with seniorexecutives
Togetherwith airportmembersworld business partnersfaculties vendors and other stakeholders ACI GlobalTraininghasembarkedonavoyagethatwillsetacourseforsuccess
Human factors will play a key role as we re-invent ourindustryTrainingisonlyonepieceofthepuzzlealongwithregulation best practices environmental responsibility ornewtechnologiesbutitisanessentialpiece
Training provides themeans for systematically sustainingperformance improvement by giving airport employeesthemeans to learn share their knowledge develop theirfull potential and in theend todiscoverandexploitnewstrategicopportunities
Asthelate19thcenturyUSindustrialistentrepreneurandphilanthropist Andrew Carnegie said ldquoTeamwork is theabilitytoworktogethertowardacommonvisiontheabilitytodirect individualaccomplishmentstowardorganizationalobjectivesItisthefuelthatallowscommonpeopletoattainuncommonresultsrdquo
Itisalongjourneyandwehaveonlyjuststarted
For more information about ACI Global Training pleasecontacttrainingaciaero
11ACI World Report ndash March 2012
PaxFlash and FreightFlash
Passenger traffic ends the year on strong footing with a rise of 5 in December and for the year
The international traveller is leadingtheglobalgrowthcurve inpassengertrafficsincethestockof internationalpassengershasrisenbyalmost7percentyearoveryearinDecember2011Overallpassengertrafficpostedgainsof5percentforboththemonthofDecemberandtheentireyearascomparedto2010IncontrastgrowthinglobalfreightwasflatascomparedtoDecember2010AlbeitthisisapositiveindicatorinthecontextofthelastsevenmonthswhereglobalfreightpostedconsecutiveyearoveryeardeclinesFortheyearairfreightwasdownby-1percentA glimpse into selected emerging market airports in 2011
AsubstantivecontributortoglobalgrowthpatternsinpassengertrafficcanbeattributedtotheAsiancontingentofairportsWithacombinedtotalofover200millionpassengersannuallytheChineseairportsofBeijing(PEK)Shanghai(PVGSHA)Chengdu(CTU)andShenzhen(SZX)haveallexperiencedbuoyantgrowthin2011IndonesiaandIndiaareotherexamplesofairportsthatdisplaypropertiesofexponentialgrowthintheirpassengertrafficNewDelhi(DEL)andJakarta(CGK)bothregisteredphenomenalgrowthratesfor2011inthevicinityof+20percentascomparedto2010BrazilianairportsareanothermajorsourcefuellingtheriseinpassengertrafficgrowthAsthecountrycapitalizesonitsdemographicassetRiodeJaneiro(GIG)andSatildeoPaulo(GRU)eachhadrobustgrowthof+257percentand+107percentrespectivelyDespitethefinancialrisksandeconomicslowdownthathaspersistedinEuropeaneconomiesEuropeasawholerecordedgainsofcloseto9percentfor2011WhilethemonthofAprilhelpedboosttrafficfiguresduetotheashcloudthatshutdownEuropeanairspaceinApril2010othersourcesofgrowthcanbeattributedtotheemergingmarketswithinEuropesuchasthegrowingeconomiesofTurkeyandRussiaIstanbul(IST)andMoscowSheremetyevo(SVO)airportsbothposteddoubledigitgainsof+163percentand+167percentrespectivelyAir freight A mixed picture in 2011
Whileairfreightbegantheyearinpositiveterritoryin2011asustaineddeclineingrowthrateswasapparentfromthemonthofMayandthereafterwheregrowthonlyconvergedtozeropercentinDecember2011Whileairfreightdeclinedbyalmost-1percentgloballyin2011theresultsaremixedfromregiontoregionWhilebothAsia-PacificandNorthAmericaexperienceddeclinesofalmost-2percentandwiththeMiddleEastfacingadeclineofalmost-1percenttherestoftheworldsawgainsintheirrespectiveregionsRemarkablydespitetheeconomicwoesstemmingfromthefinancialriskofdefaultandausteritythenetresultformajorEuropeanairportsparticipatinginthisreportisagainofalmost+2percentinthevolumeofairfreightWhileAfricaandLatinAmerica-CaribbeanpresentlyhavelessoverallweightingonthetrendintotalglobalairfreightseveraleconomieswithinthesetworegionshavebeenunfetteredbytheslowdownsinnorthernregionsInsummaryAfricapostedagainof+106percentandLatinAmerica-Caribbeanincreasedby+54percentin2011ascomparedtothepreviousyearACIWorldrsquosDirectorofEconomicsRafaelEchevarnecommentedldquoBasedonour latestsurvey resultsofmajorairportsglobally2011wasanotherbanneryearforoverallpassengergrowthinfaceofthemyriadofglobaleconomicrisksandenvironmentalcalamitiesFromaglobalperspectivetheinternationaltravellerin2011appearstohavebeenimmunetothesemanifestationsAirfreightontheotherhandappearedtobemoreelasticorsensitivetotheeconomicsituationwithincountriesandamongtradingpartnersAsgovernmentsslowlyadoptthenecessaryausteritymeasurestodeleveragetheirbalancesheetscertaineconomiesmayexperienceaneconomicslowdownintheshortruntherebyhavinganimpactoninternationaltradeHoweverasbusinessconfidenceresumessowillglobaltradeinairfreightrdquo
Clickheretodownloadthefullreport
12ACI World Report ndash March 2012
May
22-25May7th ACI Asia Pacific Regional Assembly Conference amp ExhibitionSingapore
June
20-22June 21st ACI Europe Annual Assembly Conference amp Exhibition MadridSpain
August
27-29AugustACI Africa Annual Assembly Conference amp Exhibition LivingstoneZambia
September
9-12September22nd ACI World ACI North America Annual General Assembly Conference amp ExhibitionCalgaryCanada
20-23 October21st ACI-LAC Annual Regional Assembly Conference amp Exhibition PuertoVallartaMexico
November
26-28November7th ACI Europe amp ACI Asia Pacific Airport ExchangeAmsterdamTheNetherlands
February
20-22February 47th ACI Fund Seminar Airport Security Workshop CapeTownSouthAfrica
March
7-9 March4th ACI Airport Economics and Finance Conference amp ExhibitionLondonEngland
14-16March ACI-NAAAAE Spring Washington Conference WashingtonDCUSA
21-22 March6th Aviation and Environment SummitGenevaSwitzerland
26-29 MarchACI North America Public Safety amp Security Conference VancouverBCCanada
26-29 MarchACI North America Business Information Technology ConferenceVancouverBCCanada
April
2-4April5th ACI Europe Regional Airports Conference amp ExhibitionLjubljanaSlovenia
16-19AprilACI North America Operations amp Technical Affairs ConferenceACI North America Environmental Affairs ConferenceLasVegasNevadaUSA
20-22April48th ACI Fund Seminar Safety Management Systems WorkshopTunisTunisia
23-25April21st ACI Europe Airport Trading Conference and ExhibitionOsloNorway
25-27AprilAirport Cities World Conference and ExhibitionDenverColoradoUSA
ACIEVENTS
Foracompletelistofeventsvisitusonlineatwwwaciaeroevents
13 ACI World Report ndash March 2012
14ACI World Report ndash March 2012
15 ACI World Report ndash March 2012
16ACI World Report ndash March 2012
17 ACI World Report ndash March 2012
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
10 ACI World Report ndash March 2012
ACI Global Training Unlocking Knowledge Potential and New Opportunities ContinuedOur guiding principles focus on airport-specific needsthat identify and remedy performance shortfalls througheducation
Under the guidance of the ACI training steering groupwe have designed a flexible programme tomaximize thebenefitatall levelsatanairportfromtopmanagementtobasicstaffskills
ThreekeydrivershaveguidedusinthisstrategicexerciseFirstlythealignmentofstandardsgloballyisanindustrypre-requisiteWherewillthenextgenerationofskilledworkerscomefromHowwillwebuildandmaintainconsistencyastheseskilledworkersandmanagersmigrateacrossbordersto new opportunities Global accreditation programmesbasedonsharedstandardsarepartofthesolution
ACIiscollaboratingwithICAOonitsnewNextGenerationof Aviation Professionals (NGAP) initiative to assess thechanges that are needed to establish globally recognizedtrainingopportunitiesforaviationprofessionalsTheultimategoalfortheNGAPinitiativeistoattractfuturegenerationsto aviation and ensure that pilots technicians air trafficcontrollers and yes airport operators have the requiredcompetenciestodotheirjob
To succeed we must understand their educationalrequirementsandexpectations Ifwefailwewillhavetoworryaboutashortageofaviationprofessionalsinthenext10to20years
Asecondstrategy is toensurecompetencies requiredoftodayrsquos airport professionals ndashproficiency in technical andoperational domains as well as the complex businessmanagementfield
A simple example the ldquoairport cityrdquo phenomenon hasemerged as a popularmodel formany hub airportswithemphasis on diversifying revenue streams As a resultairportsincreasinglyseekoutandtrainqualifiedindividualstofocusontheeconomicandcommercialaspectsofairportmanagement
ICAO and ACI have already started addressing high-levelmanagement competencies joining forces to offer theAirportManagementProfessionalAccreditationProgramme(AMPAP) And through many of the electives we areachieving better understanding of security environmentalandregulatoryimperativesthatarevitalforourairports
Thethirdstrategyfocusesontheneedtoimproveoperationalperformancethroughtargetedtraining
Wewant to be able to see concrete results fromcourseparticipation
Letrsquos takesafetyournumberonepriorityasanexampleOurindustrysafetyrecordisgenerallygoodButwecandomuchbetterasclearlyshownbyresultsofICAOrsquosnationalsafetyauditsSafetyincidentsarealsoontheriseinmanyareasoftheworldStandards are defined requirements understood andbudgetsapprovedyetairports inmanypartsoftheworldstruggletocomplywithbasicsafetymanagementsystems(SMS)requirements
Whatare the issuesholdingusbackTopping the list areinvestmentcommitmenttraininghumanresourcesandasafetycultureAsaresultACIhasincorporatedsafety training at all levelsof its trainingoffer addressingdifferent levels of knowledge and competencies throughonlineSMStrainingadedicatedsafetydiplomaprogramme(part of our Global Safety Network GSN) or through amore advanced look at SMS implementation with seniorexecutives
Togetherwith airportmembersworld business partnersfaculties vendors and other stakeholders ACI GlobalTraininghasembarkedonavoyagethatwillsetacourseforsuccess
Human factors will play a key role as we re-invent ourindustryTrainingisonlyonepieceofthepuzzlealongwithregulation best practices environmental responsibility ornewtechnologiesbutitisanessentialpiece
Training provides themeans for systematically sustainingperformance improvement by giving airport employeesthemeans to learn share their knowledge develop theirfull potential and in theend todiscoverandexploitnewstrategicopportunities
Asthelate19thcenturyUSindustrialistentrepreneurandphilanthropist Andrew Carnegie said ldquoTeamwork is theabilitytoworktogethertowardacommonvisiontheabilitytodirect individualaccomplishmentstowardorganizationalobjectivesItisthefuelthatallowscommonpeopletoattainuncommonresultsrdquo
Itisalongjourneyandwehaveonlyjuststarted
For more information about ACI Global Training pleasecontacttrainingaciaero
11ACI World Report ndash March 2012
PaxFlash and FreightFlash
Passenger traffic ends the year on strong footing with a rise of 5 in December and for the year
The international traveller is leadingtheglobalgrowthcurve inpassengertrafficsincethestockof internationalpassengershasrisenbyalmost7percentyearoveryearinDecember2011Overallpassengertrafficpostedgainsof5percentforboththemonthofDecemberandtheentireyearascomparedto2010IncontrastgrowthinglobalfreightwasflatascomparedtoDecember2010AlbeitthisisapositiveindicatorinthecontextofthelastsevenmonthswhereglobalfreightpostedconsecutiveyearoveryeardeclinesFortheyearairfreightwasdownby-1percentA glimpse into selected emerging market airports in 2011
AsubstantivecontributortoglobalgrowthpatternsinpassengertrafficcanbeattributedtotheAsiancontingentofairportsWithacombinedtotalofover200millionpassengersannuallytheChineseairportsofBeijing(PEK)Shanghai(PVGSHA)Chengdu(CTU)andShenzhen(SZX)haveallexperiencedbuoyantgrowthin2011IndonesiaandIndiaareotherexamplesofairportsthatdisplaypropertiesofexponentialgrowthintheirpassengertrafficNewDelhi(DEL)andJakarta(CGK)bothregisteredphenomenalgrowthratesfor2011inthevicinityof+20percentascomparedto2010BrazilianairportsareanothermajorsourcefuellingtheriseinpassengertrafficgrowthAsthecountrycapitalizesonitsdemographicassetRiodeJaneiro(GIG)andSatildeoPaulo(GRU)eachhadrobustgrowthof+257percentand+107percentrespectivelyDespitethefinancialrisksandeconomicslowdownthathaspersistedinEuropeaneconomiesEuropeasawholerecordedgainsofcloseto9percentfor2011WhilethemonthofAprilhelpedboosttrafficfiguresduetotheashcloudthatshutdownEuropeanairspaceinApril2010othersourcesofgrowthcanbeattributedtotheemergingmarketswithinEuropesuchasthegrowingeconomiesofTurkeyandRussiaIstanbul(IST)andMoscowSheremetyevo(SVO)airportsbothposteddoubledigitgainsof+163percentand+167percentrespectivelyAir freight A mixed picture in 2011
Whileairfreightbegantheyearinpositiveterritoryin2011asustaineddeclineingrowthrateswasapparentfromthemonthofMayandthereafterwheregrowthonlyconvergedtozeropercentinDecember2011Whileairfreightdeclinedbyalmost-1percentgloballyin2011theresultsaremixedfromregiontoregionWhilebothAsia-PacificandNorthAmericaexperienceddeclinesofalmost-2percentandwiththeMiddleEastfacingadeclineofalmost-1percenttherestoftheworldsawgainsintheirrespectiveregionsRemarkablydespitetheeconomicwoesstemmingfromthefinancialriskofdefaultandausteritythenetresultformajorEuropeanairportsparticipatinginthisreportisagainofalmost+2percentinthevolumeofairfreightWhileAfricaandLatinAmerica-CaribbeanpresentlyhavelessoverallweightingonthetrendintotalglobalairfreightseveraleconomieswithinthesetworegionshavebeenunfetteredbytheslowdownsinnorthernregionsInsummaryAfricapostedagainof+106percentandLatinAmerica-Caribbeanincreasedby+54percentin2011ascomparedtothepreviousyearACIWorldrsquosDirectorofEconomicsRafaelEchevarnecommentedldquoBasedonour latestsurvey resultsofmajorairportsglobally2011wasanotherbanneryearforoverallpassengergrowthinfaceofthemyriadofglobaleconomicrisksandenvironmentalcalamitiesFromaglobalperspectivetheinternationaltravellerin2011appearstohavebeenimmunetothesemanifestationsAirfreightontheotherhandappearedtobemoreelasticorsensitivetotheeconomicsituationwithincountriesandamongtradingpartnersAsgovernmentsslowlyadoptthenecessaryausteritymeasurestodeleveragetheirbalancesheetscertaineconomiesmayexperienceaneconomicslowdownintheshortruntherebyhavinganimpactoninternationaltradeHoweverasbusinessconfidenceresumessowillglobaltradeinairfreightrdquo
Clickheretodownloadthefullreport
12ACI World Report ndash March 2012
May
22-25May7th ACI Asia Pacific Regional Assembly Conference amp ExhibitionSingapore
June
20-22June 21st ACI Europe Annual Assembly Conference amp Exhibition MadridSpain
August
27-29AugustACI Africa Annual Assembly Conference amp Exhibition LivingstoneZambia
September
9-12September22nd ACI World ACI North America Annual General Assembly Conference amp ExhibitionCalgaryCanada
20-23 October21st ACI-LAC Annual Regional Assembly Conference amp Exhibition PuertoVallartaMexico
November
26-28November7th ACI Europe amp ACI Asia Pacific Airport ExchangeAmsterdamTheNetherlands
February
20-22February 47th ACI Fund Seminar Airport Security Workshop CapeTownSouthAfrica
March
7-9 March4th ACI Airport Economics and Finance Conference amp ExhibitionLondonEngland
14-16March ACI-NAAAAE Spring Washington Conference WashingtonDCUSA
21-22 March6th Aviation and Environment SummitGenevaSwitzerland
26-29 MarchACI North America Public Safety amp Security Conference VancouverBCCanada
26-29 MarchACI North America Business Information Technology ConferenceVancouverBCCanada
April
2-4April5th ACI Europe Regional Airports Conference amp ExhibitionLjubljanaSlovenia
16-19AprilACI North America Operations amp Technical Affairs ConferenceACI North America Environmental Affairs ConferenceLasVegasNevadaUSA
20-22April48th ACI Fund Seminar Safety Management Systems WorkshopTunisTunisia
23-25April21st ACI Europe Airport Trading Conference and ExhibitionOsloNorway
25-27AprilAirport Cities World Conference and ExhibitionDenverColoradoUSA
ACIEVENTS
Foracompletelistofeventsvisitusonlineatwwwaciaeroevents
13 ACI World Report ndash March 2012
14ACI World Report ndash March 2012
15 ACI World Report ndash March 2012
16ACI World Report ndash March 2012
17 ACI World Report ndash March 2012
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
11ACI World Report ndash March 2012
PaxFlash and FreightFlash
Passenger traffic ends the year on strong footing with a rise of 5 in December and for the year
The international traveller is leadingtheglobalgrowthcurve inpassengertrafficsincethestockof internationalpassengershasrisenbyalmost7percentyearoveryearinDecember2011Overallpassengertrafficpostedgainsof5percentforboththemonthofDecemberandtheentireyearascomparedto2010IncontrastgrowthinglobalfreightwasflatascomparedtoDecember2010AlbeitthisisapositiveindicatorinthecontextofthelastsevenmonthswhereglobalfreightpostedconsecutiveyearoveryeardeclinesFortheyearairfreightwasdownby-1percentA glimpse into selected emerging market airports in 2011
AsubstantivecontributortoglobalgrowthpatternsinpassengertrafficcanbeattributedtotheAsiancontingentofairportsWithacombinedtotalofover200millionpassengersannuallytheChineseairportsofBeijing(PEK)Shanghai(PVGSHA)Chengdu(CTU)andShenzhen(SZX)haveallexperiencedbuoyantgrowthin2011IndonesiaandIndiaareotherexamplesofairportsthatdisplaypropertiesofexponentialgrowthintheirpassengertrafficNewDelhi(DEL)andJakarta(CGK)bothregisteredphenomenalgrowthratesfor2011inthevicinityof+20percentascomparedto2010BrazilianairportsareanothermajorsourcefuellingtheriseinpassengertrafficgrowthAsthecountrycapitalizesonitsdemographicassetRiodeJaneiro(GIG)andSatildeoPaulo(GRU)eachhadrobustgrowthof+257percentand+107percentrespectivelyDespitethefinancialrisksandeconomicslowdownthathaspersistedinEuropeaneconomiesEuropeasawholerecordedgainsofcloseto9percentfor2011WhilethemonthofAprilhelpedboosttrafficfiguresduetotheashcloudthatshutdownEuropeanairspaceinApril2010othersourcesofgrowthcanbeattributedtotheemergingmarketswithinEuropesuchasthegrowingeconomiesofTurkeyandRussiaIstanbul(IST)andMoscowSheremetyevo(SVO)airportsbothposteddoubledigitgainsof+163percentand+167percentrespectivelyAir freight A mixed picture in 2011
Whileairfreightbegantheyearinpositiveterritoryin2011asustaineddeclineingrowthrateswasapparentfromthemonthofMayandthereafterwheregrowthonlyconvergedtozeropercentinDecember2011Whileairfreightdeclinedbyalmost-1percentgloballyin2011theresultsaremixedfromregiontoregionWhilebothAsia-PacificandNorthAmericaexperienceddeclinesofalmost-2percentandwiththeMiddleEastfacingadeclineofalmost-1percenttherestoftheworldsawgainsintheirrespectiveregionsRemarkablydespitetheeconomicwoesstemmingfromthefinancialriskofdefaultandausteritythenetresultformajorEuropeanairportsparticipatinginthisreportisagainofalmost+2percentinthevolumeofairfreightWhileAfricaandLatinAmerica-CaribbeanpresentlyhavelessoverallweightingonthetrendintotalglobalairfreightseveraleconomieswithinthesetworegionshavebeenunfetteredbytheslowdownsinnorthernregionsInsummaryAfricapostedagainof+106percentandLatinAmerica-Caribbeanincreasedby+54percentin2011ascomparedtothepreviousyearACIWorldrsquosDirectorofEconomicsRafaelEchevarnecommentedldquoBasedonour latestsurvey resultsofmajorairportsglobally2011wasanotherbanneryearforoverallpassengergrowthinfaceofthemyriadofglobaleconomicrisksandenvironmentalcalamitiesFromaglobalperspectivetheinternationaltravellerin2011appearstohavebeenimmunetothesemanifestationsAirfreightontheotherhandappearedtobemoreelasticorsensitivetotheeconomicsituationwithincountriesandamongtradingpartnersAsgovernmentsslowlyadoptthenecessaryausteritymeasurestodeleveragetheirbalancesheetscertaineconomiesmayexperienceaneconomicslowdownintheshortruntherebyhavinganimpactoninternationaltradeHoweverasbusinessconfidenceresumessowillglobaltradeinairfreightrdquo
Clickheretodownloadthefullreport
12ACI World Report ndash March 2012
May
22-25May7th ACI Asia Pacific Regional Assembly Conference amp ExhibitionSingapore
June
20-22June 21st ACI Europe Annual Assembly Conference amp Exhibition MadridSpain
August
27-29AugustACI Africa Annual Assembly Conference amp Exhibition LivingstoneZambia
September
9-12September22nd ACI World ACI North America Annual General Assembly Conference amp ExhibitionCalgaryCanada
20-23 October21st ACI-LAC Annual Regional Assembly Conference amp Exhibition PuertoVallartaMexico
November
26-28November7th ACI Europe amp ACI Asia Pacific Airport ExchangeAmsterdamTheNetherlands
February
20-22February 47th ACI Fund Seminar Airport Security Workshop CapeTownSouthAfrica
March
7-9 March4th ACI Airport Economics and Finance Conference amp ExhibitionLondonEngland
14-16March ACI-NAAAAE Spring Washington Conference WashingtonDCUSA
21-22 March6th Aviation and Environment SummitGenevaSwitzerland
26-29 MarchACI North America Public Safety amp Security Conference VancouverBCCanada
26-29 MarchACI North America Business Information Technology ConferenceVancouverBCCanada
April
2-4April5th ACI Europe Regional Airports Conference amp ExhibitionLjubljanaSlovenia
16-19AprilACI North America Operations amp Technical Affairs ConferenceACI North America Environmental Affairs ConferenceLasVegasNevadaUSA
20-22April48th ACI Fund Seminar Safety Management Systems WorkshopTunisTunisia
23-25April21st ACI Europe Airport Trading Conference and ExhibitionOsloNorway
25-27AprilAirport Cities World Conference and ExhibitionDenverColoradoUSA
ACIEVENTS
Foracompletelistofeventsvisitusonlineatwwwaciaeroevents
13 ACI World Report ndash March 2012
14ACI World Report ndash March 2012
15 ACI World Report ndash March 2012
16ACI World Report ndash March 2012
17 ACI World Report ndash March 2012
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
12ACI World Report ndash March 2012
May
22-25May7th ACI Asia Pacific Regional Assembly Conference amp ExhibitionSingapore
June
20-22June 21st ACI Europe Annual Assembly Conference amp Exhibition MadridSpain
August
27-29AugustACI Africa Annual Assembly Conference amp Exhibition LivingstoneZambia
September
9-12September22nd ACI World ACI North America Annual General Assembly Conference amp ExhibitionCalgaryCanada
20-23 October21st ACI-LAC Annual Regional Assembly Conference amp Exhibition PuertoVallartaMexico
November
26-28November7th ACI Europe amp ACI Asia Pacific Airport ExchangeAmsterdamTheNetherlands
February
20-22February 47th ACI Fund Seminar Airport Security Workshop CapeTownSouthAfrica
March
7-9 March4th ACI Airport Economics and Finance Conference amp ExhibitionLondonEngland
14-16March ACI-NAAAAE Spring Washington Conference WashingtonDCUSA
21-22 March6th Aviation and Environment SummitGenevaSwitzerland
26-29 MarchACI North America Public Safety amp Security Conference VancouverBCCanada
26-29 MarchACI North America Business Information Technology ConferenceVancouverBCCanada
April
2-4April5th ACI Europe Regional Airports Conference amp ExhibitionLjubljanaSlovenia
16-19AprilACI North America Operations amp Technical Affairs ConferenceACI North America Environmental Affairs ConferenceLasVegasNevadaUSA
20-22April48th ACI Fund Seminar Safety Management Systems WorkshopTunisTunisia
23-25April21st ACI Europe Airport Trading Conference and ExhibitionOsloNorway
25-27AprilAirport Cities World Conference and ExhibitionDenverColoradoUSA
ACIEVENTS
Foracompletelistofeventsvisitusonlineatwwwaciaeroevents
13 ACI World Report ndash March 2012
14ACI World Report ndash March 2012
15 ACI World Report ndash March 2012
16ACI World Report ndash March 2012
17 ACI World Report ndash March 2012
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
13 ACI World Report ndash March 2012
14ACI World Report ndash March 2012
15 ACI World Report ndash March 2012
16ACI World Report ndash March 2012
17 ACI World Report ndash March 2012
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
14ACI World Report ndash March 2012
15 ACI World Report ndash March 2012
16ACI World Report ndash March 2012
17 ACI World Report ndash March 2012
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
15 ACI World Report ndash March 2012
16ACI World Report ndash March 2012
17 ACI World Report ndash March 2012
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
16ACI World Report ndash March 2012
17 ACI World Report ndash March 2012
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
17 ACI World Report ndash March 2012
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
18ACI World Report ndash March 2012
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
19 ACI World Report ndash March 2012
ACI Statistics Manual
A practical guide addressing best
practices
2011
March 2011
ACI World | PO Box 302 | 800 Rue du Square Victoria | Montreal | Quebec | H4Z 1G8 | Canada | aciaciaero
wwwaciaero
wwwaciaeropublications
aci publicationsorder form - January 2011
1 of 5 ACI Publications Order Form ndashJanuary 2011
Airport DataACI MONTHLY World Airport Traffic Report (WATR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2003 ndash 2009
2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 1994 - 2009
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI MONTHLY International Passenger and Freight Traffic Report (IPFTR)
Member Price
Non-Member Price Quantity
2010 ndash eBook ndash 1 issue for the month ofhelliphelliphelliphelliphelliphellip 30 75 2010 - eBook - 12 issues 275 675 2010 - Excel - 1 issue for the month of 150 375 2010 - Excel - 12 issues 1500 3750
Past issues eBook 2005 ndash 2009
2005 2006 2007 2008 2009 1 issue for the month of 25 60 12 issues 250 600
Excel 2005 - 2009
2005 2006 2007 2008 2009 1 issue for the month of 125 300 12 issues 1250 3000
ACI Statistics Package 2010 Member
PriceNon-Member
Price Quantity
ACI MONTHLY World Airport Traffic Report (monthly WATR) AND ACI MONTHLY International Passenger and Freight Traffic Report (monthly IPFTR)
eBook ndash 12 months 375 950
Excel ndash 12 months 2250 5750
ww
wa
cia
ero
Click to download
the ACI Publications Catalogue
ACI Publications Order Form
Click to
download the ACI Global Training Course Catalogue
Click to order your copy of the
ACI Airport Economics Survey 2011
Click to download your copy of the
ACI Statistics Manual A practical guide addressing
best practice
wwwaciaerotraining
Published by ACI World
Editor James Roach
Manager Communications jroachaciaero +1 514 373 1226
