Accommodation Sector in Sri Lanka

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    Ensuring Sustainability in

    Sri Lankas Growing Hotel Industry

    2013

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    IFC Disclaimer

    This publication may contain advice, opinions, and

    statements of various information providers and

    content providers. IFC does not represent or endorse

    the accuracy or reliability of any advice, opinion,

    statement or other information provided by any

    information provider or content provider, or any

    user of this publication or other person or entity.

    Prepared on behalf ofIFC - World Bank Group

    by PricewaterhouseCoopers (Private) Limited, Sri Lanka and PricewaterhouseCoopers (Private) Limited, India

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    Table of Contents

    The Sri Lankan HotelIndustry - An Overview1.1. Tourism in Sri Lankas Economy

    1.2. Classification of Tourist Accommodation

    1.3. Tourist Hotels

    05

    06

    07

    0501

    10

    Sri Lankas Highly DiverseHotel Industry2.1. Boutique Villas and Hotels

    2.2. Guesthouses

    2.3. Tourist Hotels

    2.4. Home Stay Units / Bungalows /

    Rented Homes and Apartments

    12

    12

    13

    14

    02

    Resource Utilization in SriLankan Hotels5.1. Energy and Water Consumption

    5.2. Waste Generation and Management

    5.3. Resource Efficiency Potential

    5.4. Resource Efficiency Measures Taken by a

    Few Sri Lankan Hotels

    5.5. Energy Consumption Details of the SriLanka National Energy Efficiency Award

    (SLNEEA) Winning Hotels

    28

    30

    31

    32

    35

    27

    05

    37

    Resource UtilizationBenchmarking World Over

    06

    38

    How to Ensure Sustainability

    in Sri Lankan Hotels07

    15

    Over 100 New HotelsUnder Construction3.1. Boutique Villas and Hotels -

    Under Construction

    3.2. Guesthouses - Under Construction

    3.3. Tourist Hotels - Under Construction

    3.4. Resorts - Under-construction

    16

    17

    17

    18

    03

    19

    Resource Utilization in SriLanka - An Overview4.1. Power and Energy Sector

    4.2. Power Sector

    4.3. Water Sector

    4.4. Solid Waste Generation

    19

    21

    24

    25

    04

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    Figure 1: Distribution of rooms according to star category

    Figure 2: Monthly average occupancy rate of tourist hotels in 2011 and 2012

    Figure 3: Monthly average occupancy rate of tourist hotels in 2011 (Three star to five star)

    Figure 4: Monthly average occupancy rate of tourist hotels in 2012 (Three star to five star)

    Figure 5: Location of Boutique Hotels and Villas by district

    Figure 6: Location of Guesthouses in districts by grade

    Figure 7: Location of Tourist Hotels (One star to five star) by district

    Figure 8: Location of Tourist Hotels by district

    Figure 9: Home Stay units/Bungalows/Rented Homes and Apartments by district

    Figure 10: Boutique Hotels under construction by district

    Figure 11: Guesthouses under construction by district

    Figure 12: Under construction Tourist Hotels (One star to five star) by district

    Figure 13: Different sources of energy supply in 2010 (Thousand tonne oil equivalent)

    Figure 14: Energy consumption according to sector in 2010 (Thousand tonne oil equivalent)

    Figure 15: Industry sector (Thousand tonne oil equivalent)

    Figure 16: Household, commercial and other sector (Thousand tonne oil equivalent)

    Figure 17: CEBs electricity sales in 2011 according to type of consumer (Giga watt hour)

    Figure 18: LECOs electricity sales in 2011 according to type of consumer (Giga watt hour)

    Figure 19: Total electricity sales by CEB and LECO in 2011 according to type of consumer (Giga watt hour)

    Figure 20: Electricity sales to the hotel industry according to consumption in 2011 (in Giga watt hour)

    Figure 21: Quantity of water sold by NWSDB in 2009 according to type of consumer

    Figure 22: MSW collection according to province (Metric tonnes a day)

    Figure 23: Typical energy consumption in tourist hotels

    Figure 24: Typical water usage in tourist hotels

    Figure 25: A typical hotel's solid waste generation

    Figure 26: Energy consumption details (2011) of Sri Lanka National Energy Efficiency Award award winning hotels

    Figure 27: Tourist Arrivals and Accommodation Details- 2002 to 2016

    7

    8

    9

    9

    12

    12

    13

    13

    14

    16

    17

    17

    19

    20

    20

    20

    21

    22

    22

    23

    24

    25

    28

    29

    31

    36

    38

    5

    11

    15

    16

    18

    26

    27

    35

    37

    List of Figures

    List of Tables

    Table 1: Growth trends in tourism sector over the last 10 years

    Table 2: List of tourist accommodations (existing) in each district

    Table 3: Tourist accommodations under construction in each district

    Table 4: Expected addition in room capacity under each category

    Table 5: Expected addition to room capacity in tourist hotels (One star to five star)

    Table 6: Sector specific quantity and type of solid waste

    Table 7: Resource utilization in the Sri Lankan hotel industry.

    Table 8: Sri Lanka National Energy Efficiency Award winner hotels in 2010, 2011 and 2012

    Table 9: Resource utilization benchmarking details of hotels in various countries

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    AIHE

    BOD

    CBSL

    CEB

    COD

    EEPEX

    ESCOs

    ETP

    EU

    GDP

    GWh

    HACCP

    IFC

    kWh

    LECO

    MSW

    NWSDB

    PADGO

    SLNEEA

    SLTDA

    SLSEA

    STP

    T.D.

    TSS

    WTO

    Australian Institute of Hotel Engineering

    Biological Oxygen Demand

    Central Bank of Sri Lanka

    Ceylon Electricity Board

    Chemical Oxygen Demand

    Enhancing Environmental Performance in Key Sri Lankan Export Sector

    Energy Service Companies

    Effluent Treatment Plants

    European Union

    Gross Domestic Product

    Giga Watt Hour

    Hazard Analysis Critical Control Point

    International Finance Corporation

    Kilo Watt Hour

    Lanka Electricity Company Private Limited

    Municipal Solid Waste

    National Water Supply and Drainage Board

    Portfolio Approach to distributed Generation Opportunities

    Sri Lanka National Energy Efficiency Awards

    Sri Lanka Tourism Development Authority

    Sri Lanka Sustainable Energy Authority

    Sewage Treatment Plant

    Time of Day

    Total Suspended Solids

    World Tourism Organization

    List of Abbreviations

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    Sri Lankas hotel industry is a key driver of economic growth

    in the island nation. Tourist arrivals have almost doubled

    since the end of the conflict in 2009. The government of Sri

    Lanka is implementing a tourism master plan that envisages

    the arrival of 2.5 million tourists by 2016.

    This will place a huge strain on resources, especially energy

    and water, and will create immense challenges in the efficient

    use of these resources as well as disposal of solid and water

    waste.

    Given this situation, Sri Lankas hotel industry needs to

    implement immediate measures that will use resources and

    recycle waste with greater efficiency.

    This paper, commissioned by IFC, lists a number of ways in

    which some hotels are already engaged in this. Most hotels

    can easily adopt these best practices. At the same time,

    authorities have already sanctioned over a hundred hotels that

    are currently under construction in various parts of the

    country. These new hotels, which plan to open for business in

    the next two years, will have to adopt resource efficientmeasures from the outset.

    As the hotel industry continues to grow rapidly, authorities

    need to encourage sustainability practices by recognizing and

    promoting hotels that implement energy saving and recycling

    measures in their operations. Experience shows that

    sustainability translates into profitability. Best practices are

    often subsequently rewarded.

    With this growth, it becomes important that Sri Lanka's

    pristine environment does not suffer. Through joint effortsfrom the government and industry, this growth can be

    planned and systematic to achieve sustainability. This will

    result in a reduction in the emissions of millions of tons of

    greenhouse gases into the atmosphere, which can have

    irreversible effects on Sri Lankas fragile ecology.

    Summary

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    1.1. Tourism in Sri Lankas Economy

    YearTotal Tourists Arrived

    (No.)

    Establishments Providing

    Accommodation

    (No.)

    Annual Room

    Occupancy Rate

    (Percentage)

    Gross Tourist Receipts

    (million USD)

    Table 1

    Growth trends in tourism

    sector over the last 10 years

    Source

    Sri Lanka Tourism Development

    Authority and Central Bank of Sri Lanka

    Sri Lanka has witnessed unprecedented economic growth since the end of its

    three-decade long civil conflict in May 2009. The tourism sector has emerged as a

    frontrunner in Sri Lankas economic activities. According to Central Bank of Sri

    Lanka (CBSL), the hotel industry contributed around two percent to the countrys

    gross domestic product (GDP) in 2011. Sri Lanka is on its way to becoming a majortourism destination in South Asia. Table 1 shows the huge growth of the tourism

    industry, which has nearly doubled in the last three years.

    01

    2002

    2003

    2004

    2005

    2006

    2007

    2008

    2009

    2010

    2011

    393,174

    500,642

    566,202

    549,308

    559,603

    494,008

    438,475

    447,890

    654,476

    855,975

    455

    498

    585

    626

    749

    758

    834

    871

    783

    906

    43.1

    53.2

    59.3

    45.4

    47.8

    46.2

    43.9

    48.4

    70.2

    77.1

    363

    441

    513

    429

    410

    385

    342

    350

    575

    830

    Page 05

    The Sri Lankan Hotel Industry

    An Overview

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    1.2. Classification of Tourist Accommodation

    Sri Lanka Tourism Development Authority (SLTDA) classifies the tourist accommodation sector into four different categories:

    Boutique Villas and Hotels

    Boutique hotel is a popular term to describe sometimes luxurious or unique and unusual hotel environments. Boutique hotels differentiate

    themselves from larger chain/branded hotels and motels by providing personalized accommodation and services/facilities. There are no

    standard classification criteria for boutique villas and hotels.

    Boutique hotels are standalone and unlikely to be part of large hotel chains. They focus on tranquillity and comfort rather than gadgetry.

    A 24-hour hotel staff often attends to guest services. Many boutique hotels have on-site dining facilities and offer bars and lounges, which

    may also be open to the public. The concept of boutique or designer hotels is becoming increasingly popular in Sri Lanka.

    Guesthouses

    A guesthouse is similar to a hotel or bed and breakfast facility. A guesthouse in Sri Lanka is normally an accommodation unit with five or

    more bedrooms.

    Home Stay Units/Bungalows/Rented Homes and Apartments

    The main aim of these facilities is to provide clean, comfortable and affordable supplementary accommodation to tourists. Tourists in

    return will experience local customs and traditions, authentic cuisine, and other attractions of the location while staying with local hosts.

    Tourist Hotels

    Tourist hotels provide paid lodging, usually on a short-term basis. Facilities provided include attached bathrooms, air conditioning or

    climate control, telephones, alarm clocks, television, and internet connectivity. Snacks and drinks may be available in a mini-bar and

    facilities for making hot drinks are usually provided. Larger hotels may provide additional guest facilities such as restaurants, swimming

    pools, childcare, and have conference and social function services.

    Our study focuses on tourist hotels, segmented under standard star category classification.

    The Sri Lankan Hotel IndustryAn Overview01

    Boutique Villasand Hotels

    GuesthousesHome Stay

    UnitsTourist Hotels

    Page 06

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    1.3. Tourist Hotels

    Distribution of rooms as per star category (percentage)

    3,230

    1,7841,178

    2,022

    1,171

    5,268

    According to Sri Lanka Tourism Development Authority (SLTDA) Statistical Report of 2011, 906 lodging establishments with 20,794rooms were registered with it at that time. These establishments were dominated by tourist hotels, which accounted for 70.5 percent (or

    14,653) of total room capacity. SLTDA defines tourist hotels as establishments whose operations are considered to be of international

    standards.

    The majority of these rooms are concentrated in the Colombo and greater Colombo area. SLTDAs grading is based on criteria set by

    World Tourism Organization (WTO). The government of Sri Lanka classifies tourist hotels in five different star categories, ranging from

    one to five stars. Currently, the country has a high concentration of five-star rated establishments, followed by the budget two-star

    category. A large number of hotel rooms in the country continue to be unclassified, with no star rating. These are mostly independently

    owned properties with smaller room inventories that offer less expensive but non-standard product options to tourists. Unclassified

    properties cater to demand that cannot be met by branded establishments, either due to high room rent or because they are sold out. They

    will continue to form an important part of the hotel industry in Sri Lanka.

    Figure 1

    Distribution of rooms

    according to star category

    Source

    SLTDA

    Statistical Report 2011

    Five star

    Four starThree star

    Two star

    One star

    Unclassified

    22.04

    35.95

    12.17

    8.04

    13.80

    7.99

    Page 07

    The Sri Lankan Hotel IndustryAn Overview01

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    Figure 2 shows the occupancy rates of tourist hotels by month during 2011 and 2012. Occupancy rates from October to December 2012

    are not yet available.

    Page 08

    Figure 2Monthly average occupancy rate of

    tourist hotels in 2011 and 2012

    SourceSLTDA

    Monthly Statistical Bulletin *Data not available

    * * *

    Monthly average occupancy rate of tourist hotels in 2011 and 2012

    2011 2012

    100%

    90%

    80%

    70%

    60%

    50%

    40%

    30%

    20%

    10%

    0%

    Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    84.485.9

    74.9 81.2 85

    .1 87.4

    73.5

    53.5

    62.2

    44.6

    57.3

    47.4

    78.177.1

    72.672.1

    70.6 72.5

    80.8

    90.3 9

    5.0

    The Sri Lankan Hotel IndustryAn Overview01

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    Figure 3 and Figure 4 show monthly occupancy rates of three star to five startourist hotels during 2011 and 2012. In Figure 4,

    occupancy rates from November to December 2012 are not yet available.

    Figure 3

    Monthly average occupancy rate of tourist

    hotels in 2011 (Three star to five star)

    Source

    SLTDA

    Monthly Statistical Bulletin

    Monthly average occupancy rate of tourist hotels in 2011 (Three star to five star)100%

    90%

    80%

    70%

    60%

    50%

    40%

    30%

    20%

    10%

    0%Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

    86.9

    85.8

    79.9

    77.0

    75.9

    70.8

    85.2

    84.1

    80.8

    76.3

    74.5

    69.6

    65.2

    61.4

    57.6

    55.5

    54.7 58.6

    78.279.3

    78.2

    74.3

    71.7

    69.6

    83.586.3

    79.5

    90.291.7

    88.8

    76.375.6

    67.9

    Figure 4

    Monthly average occupancy rate of tourist

    hotels in 2012 (Three star to five star)

    Source

    SLTDA

    Monthly Statistical Bulletin

    Monthly average occupancy rate of tourist hotels in 2012 (Three star to five star)

    Five star Four star

    100%

    90%

    80%

    70%

    60%

    50%

    40%

    30%

    20%

    10%

    0%Jan Feb Mar Apr May Jun Jul Aug Sep Oct

    Three star

    88.2

    87.3

    81.1 84

    .1

    80.1

    78.2

    88.9

    86.2

    83.3

    51.1 58.4

    52.9

    46.2 48.3

    43.8

    49.3

    47.6

    44.4

    77.476.2

    75.4

    74.9

    70.371.8

    71.572.374.7

    73.2

    71.9

    70.4

    Page 09

    Five star Four star Three star

    The Sri Lankan Hotel IndustryAn Overview01

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    Sri Lankas Highly DiverseHotel Industry

    The Sri Lankan hotel industry is concentrated around Colombo, the economic and

    financial hub as well as the gateway to the rest of the country. The southern region

    comes second as hotel owners take advantage of Sri Lankas beach attractions,

    followed by ancient cities. The newly liberated eastern and northern regions have the

    potential to grow and contribute more to this industry. The industry primarily

    consists of tourist hotels and other establishments that include boutique villas/hotels,

    guesthouses, inns and youth hostels approved by SLTDA.

    Table 2 has mapped all types of existing tourist accommodation by districts.

    02

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    District Name

    Total Units

    BoutiqueHotels/Villas

    BoutiqueVillas

    S.NO.

    BoutiqueHotels

    AGrade

    BGrade

    CGrade

    Unclassified

    HomeStayUnits

    Bungalows

    RentedHomes

    andApartments

    Guesthouses Tourist HotelsHome Stay Units /Bungalows / Rented

    Homes and Apartments

    Table 2

    List of tourist accommodation

    (existing) in each district

    Source

    SLTDA

    Ampara

    Anuradhapura

    Badulla

    Batticaloa

    Colombo

    Dambulla

    Galle

    Gampaha

    Hambantota

    Jaffna

    Kalutara

    Kandy

    Kegalle

    Kurunegala

    Matale

    Matara

    Monaragala

    Negombo

    Nuwaraeliya

    Polonnaruwa

    Puttalam

    Ratnapura

    Trincomalee

    Vanniya

    0

    0

    0

    0

    1

    0

    11

    2

    2

    0

    2

    3

    0

    0

    1

    0

    0

    0

    4

    0

    1

    0

    0

    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

    11

    12

    13

    14

    15

    16

    17

    18

    19

    20

    21

    22

    23

    24

    0

    1

    0

    1

    3

    0

    10

    0

    0

    0

    1

    1

    0

    1

    2

    1

    0

    1

    0

    0

    0

    1

    0

    0

    0

    5

    11

    1

    25

    0

    23

    27

    5

    2

    22

    25

    9

    9

    10

    13

    5

    0

    11

    6

    7

    7

    3

    2

    2

    6

    17

    5

    39

    0

    28

    32

    10

    3

    22

    14

    8

    21

    8

    12

    6

    0

    5

    6

    4

    6

    5

    0

    0

    1

    0

    1

    0

    0

    3

    3

    1

    0

    2

    0

    0

    0

    0

    1

    0

    0

    0

    1

    0

    0

    1

    0

    0

    0

    0

    0

    6

    0

    2

    0

    0

    0

    2

    2

    0

    0

    1

    0

    0

    0

    0

    1

    0

    0

    0

    0

    0

    0

    0

    0

    3

    0

    1

    1

    0

    0

    1

    1

    0

    0

    2

    0

    1

    0

    2

    1

    1

    0

    1

    0

    0

    1

    0

    0

    3

    0

    0

    2

    1

    0

    1

    2

    0

    0

    1

    0

    0

    0

    2

    1

    1

    0

    0

    0

    0

    1

    0

    0

    2

    0

    7

    5

    2

    0

    4

    5

    0

    1

    2

    1

    0

    0

    0

    1

    1

    1

    2

    0

    0

    2

    0

    0

    9

    0

    4

    4

    2

    0

    1

    3

    0

    1

    1

    1

    1

    0

    4

    1

    0

    1

    0

    0

    2

    3

    7

    0

    9

    0

    28

    21

    8

    0

    15

    13

    1

    0

    6

    5

    1

    0

    4

    4

    4

    0

    4

    0

    0

    0

    1

    0

    15

    1

    3

    8

    0

    0

    1

    5

    0

    0

    1

    1

    0

    0

    5

    0

    0

    0

    0

    0

    0

    0

    4

    0

    10

    0

    1

    0

    0

    0

    1

    4

    0

    0

    1

    0

    0

    0

    2

    0

    0

    1

    0

    0

    0

    0

    0

    0

    1

    0

    0

    1

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    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    27 23 228 259 14 14 15 15 35 35 135 41 24 2

    Sri Lankas Highly DiverseHotel Industry02

    Page 11

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    2.1. Boutique Villas and Hotels

    Boutique villas and hotels are spread across various districts of Sri Lanka. SLTDA has, to date, approved 27 boutique villas and 23boutique hotels. Most villas and hotels are concentrated in Kandy and the coastal districts of Galle and Colombo.

    Page 12

    Figure 5

    Location of Boutique Hotels

    and Villas by district

    Source

    SLTDA

    Location of Boutique Hotels and Villas by district

    Boutique Villas Boutique Hotels

    1

    2 15

    65 5 5

    6 6 7 7

    46

    61 1 1 1 1 1

    5 3 3 2 2 23 35

    2522 22 21

    1013 12

    25

    9 98 8

    14

    39

    23

    2827

    32

    1011 11

    17

    1 1

    3

    1110

    2 2 21

    34

    12

    11 1 1 1 1

    Anuradh

    apura

    Batticaloa

    Co

    lombo

    Galle

    Gampaha

    Hambantota

    Ka

    lutara

    Kandy

    Kurunegala

    M

    atale

    M

    atara

    Negombo

    Nuwaraeliya

    Puttalam

    Ratn

    apura

    2.2. Guesthouses

    A guesthouse in Sri Lanka is an accommodation unit with five or more bedrooms. These guesthouses are located across many districts.Based on facilities available, SLTDA has graded them into A, B, and C categories1. Of the 501 guesthouses approved by SLTDA, 228 are

    A grade, 259 B grade, and 14 C grade.

    Figure 6

    Location of guesthouses in

    districts by grade

    Source

    SLTDA

    Location of Guesthouses in districts by grade

    B Grade C Grade A Grade

    Ampara

    Anuradhapura

    Badulla

    Batticaloa

    Colombo

    Galle

    Gampaha

    Hambantota

    Jaffna

    Kalutara

    Kandy

    Kegalle

    Kurunegala

    Matale

    Matara

    Monaragala

    Nuwaraeliya

    Polonnaruwa

    Puttalam

    Ratnapura

    Trincomalee

    Vanniya

    Sri Lankas Highly DiverseHotel Industry02

    1

    The grading is based on the how much the guesthouses comply with conditions defined by the the Tourism Development Act, No. 14 of 1968, whichsays: "To qualify for A, B or C grade, a Tourist Guesthouse shall obtain minimum points allotted to essential items as 90 percent, 70 percent and 60

    percent respectively and obtain total marks as 80 percent, 60 percent and 50 percent respectively from the criteria."

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    2.3.Tourist Hotels

    Tourist hotels dominate tourist accommodation in Sri Lanka. The 248 tourist hotels approved by SLTDA have been categorized into twomajor types: classified and unclassified. Classified hotels are further categorized from one to five stars based on criteria specified by World

    Tourism Organization (WTO). A large number of tourist hotels continue to be unclassified, as they do not meet these criteria. Unclassi-

    fied properties cater to demand that cannot be accommodated by branded establishments due to high rentals or non-availability. They

    form an important part of the hotel industry in the country.

    According to the SLTDA Statistical Report 2011, tourist hotels accounted for 70.46 percent of the industrys total room capacity for that

    year. Of the 249 tourist hotels, 114 hotels were classified and 135 unclassified. In the classified category, 14 were five star hotels mainly

    concentrated in Colombo and greater Colombo regions. Of the remaining, 15 were four star, 15 three star, 35 two star, and 35 one star

    hotels. These were spread across the country, but concentrated in Galle, Colombo, Kalutara, and Kandy districts.

    Figure 7

    Location of Tourist Hotels

    (One star to five star) by district

    Source

    SLTDA

    Location of Tourist Hotels (One star to five star) by district

    2 23 33

    65 5

    7

    4 4 4 4

    9

    1 12 2 2 2 2 2 2 2 2 2 2 2

    1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 11 11 1 1

    Four star Five star

    Anuradhapura

    Colombo

    Galle

    Gampaha

    Hambantota

    Kalutara

    Kandy

    K

    urunegala

    Matale

    Matara

    M

    onoragala

    Nuwaraeliya

    Polonnaruwa

    Puttalam

    Ratnapura

    Trincomalee

    Figure 8

    Location of Tourist

    Hotels by district

    Source

    SLTDA

    Location of Tourist Hotels by district

    1 1 23 4 4 4 4

    5 67 8

    913 15

    21

    28

    Kegalle

    Monaragala

    Ampara

    Anuradhapura

    Nuwaraeliya

    Polonnaruwa

    Puttalam

    Trincomalee

    Matara

    Matale

    Badulla

    Hambantota

    Colombo

    Kandy

    Kalutara

    Gampaha

    Galle

    Page 13

    One star Two star Three star

    Sri Lankas Highly DiverseHotel Industry02

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    1 1 1 1 1 11 1 1 11

    3

    4 4

    55

    2

    8

    10

    15

    2.4. Home Stay Units/Bungalows/Rented Homes and Apartments

    These units provide clean, comfortable, and affordable supplementary accommodation to tourists. Sri Lanka has 41 home stay units, 24bungalows, and two rented apartments approved by SLTDA. Most are located in and around Colombo.

    Page 14

    Figure 9

    Home Stay units/Bungalows/Rented

    Homes and Apartments by district

    Source

    SLTDA

    Home Stay Units

    Bungalows

    Rented Homes and Apartments

    Home Stay units/Bungalows/Rented Homes and Apartments by district

    Badulla

    Colombo

    Dambulla

    Galle

    Gampaha

    Kalutara

    Kandy

    Matale

    Matara

    Nuwaraeliya

    Ratnapura

    Sri Lankas Highly DiverseHotel Industry02

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    Over 100 new hotels

    under construction

    Tourist accommodation currently under construction are located mainly in Galle,

    Colombo, Batticaloa, and Kalutara districts. According to SLTDA, 104 tourist hotels

    are under construction in 15 districts. Of these, 68 are tourist hotels, 15 boutique

    villas and hotels, 13 guesthouses, and eight resorts.

    SLTDA granted approvals to these projects from September 2010 to October 2012.

    Table 3 lists tourist accommodation (all types) under construction in each district.

    03

    District

    Total Units

    BoutiqueHotels/Villas

    S.NO.

    Guesthouses Tourist Hotels Resorts District WiseTotal

    Table 3

    Tourist accommodation under

    construction in each district

    Source

    SLTDA

    Anuradapura

    Badulla

    Batticaloa

    Colombo

    Galle

    Gampaha

    Hambantota

    Jaffna

    Kalutara

    Kandy

    Matale

    Matara

    Nuwara Eliya

    Puttalam

    Trincomalee

    0

    0

    2

    1

    4

    2

    1

    0

    0

    0

    0

    2

    0

    1

    2

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

    11

    12

    13

    14

    15

    0

    1

    3

    0

    1

    0

    1

    0

    3

    0

    1

    1

    0

    1

    1

    0

    0

    0

    2

    3

    2

    0

    0

    2

    1

    0

    0

    0

    0

    0

    0

    0

    2

    2

    3

    1

    1

    0

    2

    0

    0

    1

    0

    3

    2

    0

    0

    2

    7

    5

    2

    1

    3

    3

    1

    2

    2

    1

    0

    1

    0

    0

    1

    3

    0

    1

    2

    1

    1

    1

    0

    0

    0

    0

    0

    0

    0

    1

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    0

    1

    0

    1

    0

    1

    0

    0

    0

    1

    0

    1

    1

    0

    1

    1

    1

    1

    12

    15

    17

    8

    6

    4

    12

    3

    4

    7

    1

    6

    7

    15 13 10 17 30 10 1 8 104

    Page 15

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    Table 4 details expected addition in room capacity under each category of under construction tourist accommodation.

    Over 100 new hotelsunder construction03

    Page 16

    Table 4Expected addition in room capacity

    under each category

    SourceSLTDA

    Category Addition in room capacity (Number of rooms)

    Boutique Villas and Hotels

    Guest Houses

    Tourist Hotels

    Resorts

    441

    175

    4421

    146

    3.1. Boutique Villas and Hotels - Under Construction

    Sri Lanka Tourism Development Authority (SLTDA) has approved 15 new boutique hotels, which are currently under construction.

    While these are spread across eight districts, they are concentrated along the coast, especially in Galle, Gampha, and Matara districts.

    Figure 10

    Boutique Hotels under

    construction by district

    Source

    SLTDA

    Boutique Hotels under construction by district

    Galle

    Trincomalee

    Matara

    Gampaha

    Batticaloa

    Puttalam

    Hambantota

    Colombo

    8

    4

    4

    4

    4

    2

    2

    2

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    Over 100 new hotelsunder construction03

    3.2. Guesthouses - Under Construction

    A guesthouse is an accommodation unit with five or more bedrooms. SLTDA has approved 13 new guesthouses located across severaldistricts.

    Figure 11

    Guesthouses under

    construction by district

    Source

    SLTDA

    Guesthouses under construction by district

    Badulla

    Galle

    Hambantota

    Matale

    Matara

    Puttalam

    Trincomalee

    B

    atticaloa

    Kalutara

    1 1 1 1 1 1 1

    3 3

    3.3. Tourist Hotels - Under Construction

    Tourist hotels account for most accommodation projects under construction. SLTDA has approved 68 new tourist hotels of which 10 are

    five star hotels, mainly in the Colombo and greater Colombo areas. Of the rest, 30 are four star, 17 three star, 10 two star, and a one star

    hotel. These are spread across the country as shown in Figure 12.

    Under construction tourist hotels (One star to five star) by district

    Figure 12

    Under construction tourist hotels

    (One star to five star) by district

    Source

    SLTDA

    2 2 2 22 2 2 2 2 2

    7

    3 3 3 3 3 3

    5

    2 2

    1 1 1 1 1 1 1 1 11 1 11 1

    Batticaloa

    Colombo

    Galle

    Gampaha

    Hambantota

    Jaffna

    Kalutara

    Kandy

    Matale

    Matara

    Nuwaraeliya

    Puttalam

    Trincomalee

    Page 17

    Two star One star Five star Four star Three star

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    Table 5 displays the estimated percentage increase in number of rooms in the one star to five star categories following completion of

    under-construction projects.

    Over 100 new hotelsunder construction03

    Page 18

    Table 5

    Expected addition to room capacity in

    tourist hotels (One star to five star )

    Source

    SLTDA

    CategoryExisting number of

    rooms (2011)

    3230

    1784

    1178

    2022

    1171

    Expected addition innumber of room

    959

    1664

    1451

    325

    22

    Percentage increase innumber of rooms

    30

    93

    123

    16

    2

    3.4. Resorts - Under Construction

    SLTDA has approved eight new resorts, one each in eight districts of Sri Lanka Trincomalee, Puttalam, Matara, Matale, Kalutara, Galle,

    Batticaloa and Anuradapura.

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    Resource Utilization in Sri Lanka

    An Overview044.1. Power and Energy Sector

    Energy in Sri Lanka is produced from three main sources: biomass (46.08 percent),

    hydro (12.36 percent), and petroleum (41.52 percent). A small amount (0.04

    percent) comes from non-conventional sources as shown in Figure 13.

    Thus, indigenous, renewable sources of energy provide 55 percent of primary energyneeds. Petroleum products are fully imported and used for transport, electricity

    generation, and household, commercial, and industrial requirements. While

    electricity and petroleum products are the main forms of commercial energy, an

    increasing amount of biomass is commercially grown and traded.

    As per estimates, 70 percent of national biomass consumption is in the informal

    sector: for household cooking, small commercial, and industrial applications. The use

    of biomass in industry is growing because of price increases in petroleum fuels. A

    significant number of hotels and agricultural processing units (processing of tea in

    particular) are switching over from oil to biomass.

    Different sources of energy supply in 2010 (Thousand tonne oil equivalent)

    46.08 percent

    41.52 percent

    12.36 percent0.04 percent

    Figure 13

    Different sources of energy supply in

    2010 (Thousand tonne oil equivalent)

    Source

    Sri Lanka Sustainable Energy

    Authority (SLSEA) Energy Balance

    Biomass

    Petroleum

    HydroNon-conventional

    4.91

    5,045.05

    4,543.87

    1,352.28

    Page 19

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    Figure 14 shows energy consumption in Sri Lanka according to sector. Energy consumption will increase with economic growth and rising

    industrialization. Household, commercial and other sectors (including hotels) account for 49 percent, which is a major share in total

    energy consumption. The transport and industry sectors follow with 26 and 25 percent respectively. The agriculture sector consumes a

    negligible amount of energy. Figure 15 and Figure 16 present the energy consumption in the industrial sector and the household,commercial and other sectors.

    Note: In Sri Lanka, the hotel industry is covered under Commercial, Household and Other Sectors. Energy consumption in terms of

    different energy sources for the Sri Lankan hotel industry is not available separately.

    Resource Utilization in Sri LankaAn Overview04

    Page 20

    Energy consumption (percentage) according to sector in 2010 (Thousand tonne oil equivalent)

    10.14

    2,200.45

    2,336.44

    4,312.93

    Figure 14

    Energy consumption according to sector

    in 2010 (Thousand tonne oil equivalent)

    Source

    SLSEA Energy Balance

    Agriculture

    Industries

    Transport

    Household, Commercial and Other

    25

    0

    26

    49

    Industry sector (Thousand tonne oil equivalent)

    Figure 15

    Industry sector (Thousand

    tonne oil equivalent)

    Source

    SLSEA Energy Balance

    www.info.energy.gov.lk

    Biomass

    Electricity

    Petroleum

    1,619.3976 percent

    3,435.0180 percent

    270.7313 percent

    243.7411 percent

    Household, commercial and other sectors

    (Thousand tonne oil equivalent)

    Figure 16

    Household, commercial and

    other sector (Thousand

    tonne oil equivalent)

    Source

    SLSEA Energy Balance

    www.info.energy.gov.lk

    Biomass

    Electricity

    Petroleum

    521.212 percent

    359.728 percent

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    Page 21

    Resource Utilization in Sri LankaAn Overview04

    4.2.Power Sector

    Demand for power in Sri Lanka has been growing at seven to eight percent annually, outstripping supply. The domestic power sector isstruggling to meet the growing demand for electricity. The Ceylon Electricity Board (CEB) has a monopoly over power, with the right to

    generate, transmit, and distribute power.

    Electricity Sales of CEB

    According to the Statistical Digest 2011 - CEB,total sales of electricity in 2011 was 10,023 Giga watt hours, an increase of 8.1 percent

    over the previous years sale of 9268 Giga watt hours. Figure 17 breaks up power consumed according to type of consumer.

    Domestic consumers were supplied with 3379 Giga watt hours (33.71 percent) followed by industrial with 3131 Giga watt hours (31.24percent), general with 1927 Giga watt hours (19.23 percent), and bulk supply to Lanka Electricity Company Private Limited (LECO),

    which was 1267 Giga watt hours (12.64 percent). Hotel consumers accounted for 159 Giga watt hours (1.59 percent), a 7.1 percent

    increase compared to 2010 (149 Giga watt hours). Street lighting and religious consumers accounted for one and less than one percent of

    total electricity sales.

    CEBs electricity sales in 2011 according to type of consumer (Giga watt hour)

    3,379

    3,131

    1,927

    1,267

    159

    109

    51

    Figure 17

    CEBs electricity sales in 2011 according

    to type of consumer (Giga watt hour)

    Source

    Statistical Digest 2011

    CEB

    Domestic

    Industrial

    General

    Bulk Supply to LECO

    Hotel

    Street Lighting

    Religious

    0.51 percent

    1.09 percent

    1.59 percent

    33.71 percent

    31.24 percent

    12.64 percent

    19.23 percent

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    Resource Utilization in Sri LankaAn Overview04

    LECOs electricity sales in 2011 according to type of consumer (Giga watt hour)

    538

    367

    241

    37

    23

    8

    1

    Figure 18

    LECOs electricity sales in 2011 according

    to type of consumer (Giga watt hour)

    Source

    Statistical Digest 2011

    CEB

    Domestic

    General

    Industrial

    Hotel

    Street Lighting

    Religious

    Temporary Connections

    0.08 percent

    0.66 percent1.89 percent

    44.28 percent

    30.21 percent

    3.05 percent

    19.84 percent

    Page 22

    Electricity Sales of LECO

    The 1267 Giga watt hours of electricity to LECO was in turn distributed to its customers. LECOs electricity sales in 2011 according totype of consumer are provided in Figure 18. Of this, domestic consumers were supplied with 538 Giga watt hours (33.71 percent)

    followed by general with 367 Giga watt hours (30.21 percent), hotels with 37 Giga watt hours (3.05 percent), and street lighting with 23

    Giga watt hours (1.89 percent). Religious consumers and temporary connections accounted for 0.66 and 0.08 percent of total electricity

    sales.

    Total electricity sales of CEB and LECO in 2011 is presented in Figure 19. Of total consumption, domestic consumers were supplied

    with 3917 Giga watt hours (39.3 percent), followed by industrial 3372 Giga watt hours (33.8 percent), and general 2294 Giga watt hours

    (23 percent). Hotel consumers accounted for 196 Giga watt hours of electricity (two percent), while street lighting and religious

    consumers accounted for 1.3 percent and 0.6 percent of total electricity sales.

    Total electricity sales by CEB and LECO in 2011 according to type of consumer (Giga watt hour)

    3,917

    3,3722,294

    196

    132

    59

    Figure 19

    Total electricity sales by CEB and LECO in 2011

    according to type of consumer (Giga watt hour)

    Source

    Statistical Digest 2011

    CEB

    Domestic

    IndustrialGeneral

    Hotel

    Street Lighting

    Religious

    0.6 percent

    1.3 percent

    39.3 percent

    33.8 percent

    2 percent

    23 percent

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    Resource Utilization in Sri LankaAn Overview04

    Electricity Sales in the Hotel Industry

    The hotel industry consumed 196 Giga watt hours of electricity (from both CEB and LECO) in 2011, or nearly two percent of thecountry's total electricity consumption. Greenhouse gas (GHG) emissions due to electricity consumption by the hotel industry was

    123,480 tonnes of CO2equivalent2.

    Figure 20 breaks up the electricity sales to the hotel industry as presented in the Statistical Digest 2011 - CEB.

    The Ceylon Electricity Board has classified consumers in the hotel industry in the following categories:

    Note: Time of Day tariff is a tariff structure in which different rates are applicable at different times of the day.

    Electricity sales to the hotel industry according to consumption in 2011 (in Giga watt hour)

    1

    0

    92

    37

    65

    2

    Figure 20

    Electricity sales to the hotel industry according to

    consumption in 2011 (in Giga watt hour)

    Source

    Statistical Digest 2011

    CEB

    Small

    Small + Time of Day

    Medium

    Medium + Time of Day

    Large

    Large + Time of Day

    1% percent

    0.5 percent

    46.7 percent

    18.8 percent

    33 percent

    Small - Supply at 400/230 volts and Contract Demand less than or equal to 42 kilo volt amperes

    Medium - Supply at 400/230 volts and Contract Demand above 42 kilo volt amperes

    Large - Supply at 11 kilo volts and above.

    Page 23

    2Carbon footprint calculator available on website of Greening Sri Lanka Hotels - the EU funded SWITCH ASIA Program

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    Resource Utilization in Sri LankaAn Overview04

    4.3. Water Sector

    Sri Lanka is well placed when it comes to water resources. Surface water dominates the water sector, while groundwater use is largelylimited to domestic water supply and small-scale irrigation. However, increase of industrial zones and development of tourist hotels is

    leading to unprecedented groundwater extraction in Sri Lanka.

    The National Water Supply and Drainage Board (NWSDB), which currently functions under the Ministry of Water Supply and

    Drainage, is the principal authority providing safe drinking water and sanitation in Sri Lanka. According to NWSDBs annual report

    2009, direct billing consumers (domestic, NWSDB quarters, and government quarters) accounted for 66 percent of total water sold by it.

    This was followed by government institutions (10 percent), commercial and industrial (nine percent), tenement gardens (four percent),

    bulk buildings (3 percent), board of investments (two percent), and religious premises (two percent). Schools, public stand posts (public

    taps), shipping, and others accounted for only one percent each of total water sold.

    Tourist hotels purchased only one percent (1,942,000 cubic meters) of total water sold by NWSDB in 2009. Apart from government

    water supply, hotels also sourced water from their own resources like bore wells. In fact, bore wells are major sources of water for most

    hotels. Lesser sources are rainwater harvesting and third party vendors. As a major portion of demand is met by unaccounted sources,

    accurate information on water consumption by hotels is not available in the public domain.

    Sales (percentage)

    Figure 21

    Quantity of water sold by NWSDB in2009 according to type of consumer

    Source

    Sri Lanka NWSDBAnnual Report - 2009

    Direct Billing (Domestic, National WaterSupply and Drainage Board Quarters,Government Quarters)

    Government institutions, National WaterSupply and Drainage Board premises

    Commercial and Industrial

    Tenement Gardens

    Bulk BillingBoard of Investments

    Religious Premises

    Schools

    Public Stand - Post Supply

    Others

    Tourist Hotels

    Shipping

    Page 24

    2

    2 11

    113

    66

    10

    4

    9

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    Resource Utilization in Sri LankaAn Overview04

    4.4. Solid Waste Generation

    Solid waste, especially municipal solid waste, is a growing problem in urban Sri Lanka due to absence of proper solid waste managementsystems.

    The rate of generation of solid waste is increasing with the growth of population, technological development, and changing lifestyles.

    Currently, total municipal solid waste generation is around 6400 metric tonne per day for all of Sri Lanka, of which only 3770 metric

    tonne per day is effectively collected. The municipal solid waste collected according to province is given in Figure 22.

    Primary sources of municipal solid waste are households, markets, and commercial establishments. Industries and hospitals constitute

    secondary sources.

    Page 25

    Figure 22

    Municipal solid waste

    collection according to province

    (Metric tonnes per day)

    Source

    Global Methane initiative especially

    municipal solid waste status,

    Sri Lanka in 2012

    Municipal solid waste collection according to province (Metric tonnes per day)

    Western

    Central

    NorthWestern

    Sabaragam

    uwa

    Sou

    thern

    NorthCentral

    Uva

    Eastern

    Northern

    1873

    319 353166 227 96 100

    506

    130

    Collection (Metric tonnes per day)

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    Ceramic, rubber, plastics, hotel, leather, and desiccated coconut are major industrial sectors that generate solid waste. Sector specific

    quantities and types of solid waste are listed in Table 6.

    The table shows that hotel industry is the main producer of solid waste among the different industrial sectors.

    Table 6

    Sector specific quantity

    and type of solid waste

    Source

    EEPEx Project- Enhancing Environmental

    Performance in Key Sri Lankan Export Sector

    Sector Major solid waste types

    FoodHotel

    Quantity(Metric tonne per month)

    6000

    Ceramic sludge(wet)

    Glazed broken items

    Used plaster molds

    Broken biscuit ware

    Used staggers

    Ceramic

    Cured rubber

    Latex sludge (wet)

    Rubber

    600

    150

    Sludge (wet)Desiccated Coconut 5

    Laminated plastic films

    Off-cuts

    Adhesives tapes

    Plastics 70

    Fleshing (wet)

    Sludge (wet)

    ScrapBuffing /splitting

    Trimming

    Hair

    Leather 1500

    Resource Utilization in Sri LankaAn Overview04

    Page 26

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    Page 27

    Resource Utilization

    in Sri Lankan Hotels05With increasing awareness of the global energy crisis and growing concerns among

    consumers over climate change and global warming, the hotel industry needs to

    implement appropriate energy, water, and waste management systems by adopting

    better environmental practices.

    According to the Statistical Digest 2011 - Ceylon Electricity Board (CEB), the Sri

    Lankan hotel industry accounted for two percent of total electricity sales in 2011,

    which is equivalent to 196 Giga watt hours. It registered a growth of 3.5 percent over

    2010s electricity sales (190 Giga watt hours)

    According to the Sri Lanka National Water Supply and Drainage BoardAnnual

    Report 2009, the Sri Lankan Hotel industry accounted for one percent (supplied by

    government agencies) of the countrys supplied water consumption in 2009,

    equivalent to 1,942,000 cubic meters.

    Table 7

    Resource utilization in the Sri Lankan hotel industry

    Resource Energy3

    49 percent (2010)Percent of totalconsumption in thecountry

    Water supplied by NWSDB

    one percent (2009)

    4,312.92 Thousand tonne

    oil equivalent(2010)

    Electricity

    Resource utilization in Sri Lankan hotel industry

    two percent (2011)

    196 Giga watt hours (2011)Quantity 1,942,000 cubic meters (in 2009)

    3Note: Energy consumption data is available for Commercial, Household and Other Sector, which includes electricity also. In Sri Lanka,hotel industry is covered under Commercial, Household and Other Sector. Energy consumption share of different energy sources for the

    Sri Lankan hotel industry is not available separately.

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    Resource Utilizationin Sri Lankan Hotels05

    Page 28

    Tourist arrivals in Sri Lanka have been increasing year on year over the last three decades. In 2011, arrivals were around 850,000 and the

    government has set a target to increase it to 2.5 million tourists by 2016. To achieve this, the Sri Lankan hotel industry needs to double its

    infrastructure in the next three years. This will also result in doubling resource utilization by that time.

    As is apparent from energy efficiency and resource improvement studies from other countries, the hotel industry possesses a savings

    potential of 20 percent in energy and water consumption. Waste generation can be reduced by 20 percent by improving resource

    utilization through adoption of best practices.

    Energy and water efficiency and improvement in resource utilization improves the organizational performance of a hotel. It also helps

    greatly to position itself as a more responsible destination in the minds of consumers.

    5.1. Energy and Water Consumption

    The major sources of energy in Sri Lankan hotels are grid-supplied electricity, diesel for electricity generation, furnace oil for steam boiler

    operation, liquefied petroleum gas (LPG) for cooking, biomass from cultivated forestry, and biogas from waste. The energy use4of a

    typical hotel in a warm humid climate, such as the Sri Lankan coast, is provided in Figure 23. The breakup of energy consumption is

    air-conditioning 50 percent, followed by lighting (20 percent), kitchen (15 percent), laundry (eight percent), and others (seven percent).

    Typical energy consumption in tourist hotels in Sri Lanka (percentage)

    Figure 23

    Typical energy consumption in

    tourist hotels

    Source

    Study on sustainable consumption

    practices in Sri Lankan hotels

    Air Conditioning

    Lighting

    Laundry

    Kitchen

    Others

    7

    50

    20

    15

    8

    4Research paper A study on sustainable consumption practices in Sri Lanka hotelindustry written by Professor N Ratnayake,University of Moratuwa and Srilal Miththapala, Ceylon Chamber of Commerce

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    Resource Utilizationin Sri Lankan Hotels05

    Hotels consume a significant amount of water for various activities. The amount of water used directly impacts the amount wastewater

    generated and treated in treatment plants.

    The typical pattern of how water is used in the different departments of a hotel in a warm humid climate, such as the Sri Lankan coast, isshown (Australian Institute of Hotel Engineering, 1996) in Figure 24. Efforts to conserve water should be directed at guest rooms,

    kitchens, public washrooms, and laundry. In addition, gardening and landscaping consume substantial amounts of water, particularly in

    the dry season, depending on the size of garden and type of vegetation. If hotels take initiatives to reduce their water consumption, the

    generation of wastewater will automatically reduce, and the performance of wastewater treatment plants will improve.

    Typical water usage in tourist hotel (percentage)

    Figure 24

    Typical water usage

    in tourist hotels

    Source

    Study on sustainable consumption

    practices in the Sri Lankan hotel industry

    Guest rooms

    Air conditioning

    Kitchen

    Cold room

    Laundry

    Steam generation

    Lockers/Public toilets

    Pool

    12

    38

    16

    4

    16

    2

    21

    Page 29

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    Resource Utilizationin Sri Lankan Hotels05

    Wastewater Management

    With new hotels rapidly increasing, regulatory authorities in Sri Lanka have decided to enforce stringent environmental regulations on the

    hotel industry. As a result, under the Sri Lanka National Environment Act, tolerance limits for industrial and domestic effluents

    discharged into the sea were defined in 1990. To comply, most coastal hotels were compelled to set up effluent treatment plants to treat

    effluents to correct standards before discharging into the sea or the coastal environment. The costs of installing and running these effluent

    treatment plants are high.

    Effluent treatment plants collect sewage and wastewater in a sewage collection tank. This is passed through a sand separator to a feeder

    tank and then on to two sedimentation tanks. From these tanks, the wastewater passes through soil filters and a treated water sump for

    reuse. Sludge produced from the sedimentation tanks is pumped to a digester tank. The digester tank produces biogas after which the

    sludge passes through a pressure equalisation tank to drying beds.

    The main by-products of the effluent treatment plant or sewage treatment plant are:

    Water: used for watering the garden

    Biogas: used for cooking

    Sun-dried sludge: used in the garden

    Page 30

    5.2. Waste Generation and Management

    Hotels produce more sewage and wastewater (For example, laundry and bath wastes, kitchen wastes) when compared to domestichouseholds. Wastewater pollutes water bodies surrounding tourist attractions, damages the environment and poses serious threats to

    human health.

    When it comes to waste management, the hotel industry is driven almost entirely by regulatory requirements, except for a few

    environmentally conscious hotels that take extra measures to reduce, reuse, and recycle solid waste and wastewater. This is because most

    establishments do not see financial benefits, as they do with energy conservation measures.

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    Resource Utilizationin Sri Lankan Hotels05

    Page 31

    Solid Waste Management

    Solid waste from a typical hotel consists of restaurant food waste, office paper, bottles, plastic, aluminium beverage containers, andcardboard boxes. Although this waste is diverse, hotels typically generate a consistent type of waste. The majority is paper and food waste,

    with lesser amounts of metal, plastic, and glass. This profile is similar to the standard municipal solid waste from residential communities.

    In a typical hotel, the breakup of solid waste generation by type is food and non-recyclables, 46.2 percent, followed by paper

    (25.3 percent), cardboard (11.7 percent), plastic (6.7 percent), glass (5.6 percent), and metal (4.5 percent). Variations in waste

    composition from one hotel to another can be attributed to differences in scope of operations and target markets.

    Solid waste management needs to ensure that waste is:

    minimised

    collected effectively (separated into non-degradable and biodegradable waste)

    treated properly

    disposed of responsibly

    A typical hotel's solid waste generation (percentage)

    Figure 25

    A typical hotel's solid

    waste generation

    Source

    UNEP manual for Cleaner

    production in Hotels

    Food and Non recyclables

    Paper

    Cardboard

    Plastics

    Glass

    Metal

    4.55.6

    46.2

    25.3

    6.7

    11.7

    5.3. Resource Efficiency Potential

    Implementation of resource efficiency initiatives in the Sri Lankan hotel industry is urgently needed to reduce dependency on fossil fuels

    and meet future demand for resources like energy, electricity and water. Various studies and initiatives indicate that there is potential to

    save around 20 percent in energy and 20 percent in water consumption and waste generation5.

    5 Greening Sri Lankan Hotels Project - EU funded under the Switch Asia program

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    Resource Utilizationin Sri Lankan Hotels05

    Page 32

    5.4. Resource Efficiency Measures Taken by some Sri Lankan Hotels

    Resource efficiency measures taken by various tourist hotels in Sri Lanka, as collated through secondary research, are as listed below:

    Energy Conservation Measures

    High and Medium Investment Measures

    Variable frequency drives to reduce electricity consumption water pumping

    Air curtains to maintain proper cooling and reduce electricity consumption of air-conditioners

    Gasifiers to generate energy for laundry

    Solar water heating systems for hot water

    Incandescent lights and halogen lights replaced by energy efficient lamps

    Card-key systems to switch off lights in absence of guests in rooms

    Dimmer switches to reduce energy consumption in lighting

    Sensors for lights in car parking areas

    Low and No Investment Measures

    AC temperatures set to optimum level (24-25C)

    Colour code system to switch lights on and off according to a schedule

    Lights in corridors switched on and off on a section-by-section basis

    Freezer curtains to reduce energy loss in cold rooms

    Preventive maintenance as per planned schedules

    Water Conservation Measures

    High and Medium Investment MeasuresSeparate meters to monitor water consumption in different departments

    Water saving cisterns with dual flushes

    Press-top faucets in staff canteens to reduce water wastage

    Low and No Investment Measures

    Daily checks for leaks in water storage tanks and taps

    Preventive maintenance as per planned schedules

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    Technicians to check sewage treatment plants every day

    Treated water from sewage treatment plant used to water gardens

    Water quality checked every six months by external agency to ensure discharged water meets standards set by the Central

    Environmental Authority

    Kitchen water sent through grease traps and solid grease treated with effective micro-organism solutions and completely digested

    Wastewater Management

    High and Medium Investment Measures

    Sewage treatment plants for wastewater treatment

    Low and No Investment Measures

    Resource Utilizationin Sri Lankan Hotels05

    Page 33

    Solid Waste Management

    Plastic replaced by environmentally friendly materials. For example, laundry bags are made of cloth (for soiled linen) and cane (to

    deliver laundered clothes); shampoo dispensed in ceramic bottles and newspaper bags are made of paper

    Plastic water bottles provided with packed lunches. Plastic cutlery not used

    Use of plastic straws with cocktails or drinks reduced

    Plastic shopping bags discontinued and suppliers educated to use reusable plastic crates or cardboards boxes

    Garbage bags used only for wet garbage to meet Hazard Analysis Critical Control Point (HACCP) standards

    Office stationery and paper reused

    Complete computerisation and networking to make offices paper-free

    Garbage and trash separated at sources of origin in all departments - such as the kitchen, restaurant and bar, housekeeping, laundry,

    and maintenance

    Garbage bins colour coded for glass and plastic, paper and cardboard, polythene and plastic, and wet garbage

    Guests requested to bring back picnic boxes and plastic water bottles so they can be disposed of properly

    Low and No Investment Measures

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    Resource Utilizationin Sri Lankan Hotels05

    Page 34

    Information Dissemination or Awareness Measures

    Monetary value of wasteful use of major equipment demonstrated

    Notices to create awareness about energy conservation displayed in rooms

    Staff trained routinely on energy conservation

    Housekeeping staff made aware of the need to be vigilant against leaking taps

    All staff trained and monitored on separation of garbage

    Energy Management and Electrical Load

    Use of card key enabled switches in rooms

    Building management systems

    Use equipment that matches loads

    Use variable frequency drives for motors, chillers, and pumps

    Install automatic power factor correction capacitor banks

    Use energy efficient lighting systems (LEDs and CFLs)

    Use natural lighting as much as possible

    Use occupancy sensors and timers to control lighting

    Maintain required light levels and use efficient luminaries

    Heating, Ventilation, and Air Conditioning Load

    Use proper thermal insulation for walls and roofs to reduce AC loads

    Consider orientation of building at time of design

    Double glass windows and sun control films for windows to reduce heat penetration into buildings

    Minimise leaks by using door closers for air conditioned spaces

    Use of natural ventilation/tree cover

    Use of efficient room air conditioning units

    Central type air conditioners with multi compressors and variable frequency drive

    Biomass steam boilers, solar hot water panels, heat pumps, and waste heat recovery for heating water

    Inverter ACs Solar ACs Hybrid ACs

    Hotels under construction need to implement sustainability measures/technologies from the start. The following steps can be considered:

    Water Conservation

    Install water sub meters to measure water consumption in each section

    Rainwater harvesting

    Use low flow taps and showers in toilets

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    Hotel Commercial buildings State sector office buildings

    Environmental Management

    Use optimum sized wastewater treatment plants and sewage treatment plants

    Reuse sewage treatment plant treated water for gardening/toilet flushing, etc.

    Solid waste management

    Separating and sorting waste at source by using colour coded bins

    Biogas production from waste generated in the hotel

    Manufacturing

    Services

    Health care

    The list of award-winning hotels is given in Table 8.

    Resource Utilizationin Sri Lankan Hotels05

    Page 35

    5.5. Energy Consumption Details of the Sri Lanka National Energy Efficiency Award Winning Hotels

    The Sri Lanka National Energy Efficiency Award (SLNEEA) is prestigious national recognition given to organizations implementing

    energy efficiency initiatives. The specialty of the SLNEEA program is that it recognizes energy management systems without merely

    focusing on specific projects. The awards highlight successful implementation of innovative, cost effective, and transferable energy

    efficiency measures across large, medium, and small categories in the following sectors.

    Award Category

    2010

    Jetwing BeachGold

    2012

    Nil

    Nil

    2011

    Year

    Heritance Kandalam

    Seashells Hotel (Pvt) Ltd

    The Tea Factory HotelSilver Heritance Ayurveda Maha Gedara

    Jetwing Hunnas Falls Heritance AhungallaBronze Jetwing Blue

    Jetwing Lighthouse NilCertification of Merit Mount Lavinia Hotel

    Cinnamon Grand

    Bandarawela Hotel

    The Royal Heritage Hotel (Pvt) Ltd

    St. Andrews Hotel (Pvt) Ltd

    Table 8

    SLNEEA winner hotels in 2010, 2011 and 2012

    Source

    SLSEA

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    Assumptions

    1 kilo watt hour: 860 kilocalorie, 1 kg of LPG: 12500 kilocalorie, 1 kg Diesel: 10500 kilocalorie, 1 kg Furnace Oil: 9800 kilocalorie, 1 kg of

    Fire Wood: 2900 kilocalorie

    The Annual energy consumption details of some award winning hotels are provided in Figure 26.

    Resource Utilizationin Sri Lankan Hotels05

    Page 36

    Figure 26

    Energy Consumption Details for 2011 of Selected

    SLNEEA Award Wining Hotels in 2010, 2011, 2012

    Source

    SLSEA

    Energy Consumption Details for 2011 of Selected SLNEEA Award Wining Hotels in 2010, 2011, 2012

    Hotel G

    Hotel F

    Hotel E

    Hotel D

    Hotel C

    Hotel B

    Hotel A

    0 5000 10000 15000 20000

    Electricity

    LPG (Million kilocalorie)

    Diesel

    Biomass - Firewood (Million kilocalorie)

    Furnace oil (Million kilocalorie)

    Category

    Million kcal

    Electricity (Million kilocalorie)

    LPG (Million kilocalorie)

    Diesel (Million kilocalorie)

    Biomass -Firewood (Million kilocalorie)

    Furnace oil (Million kilocalorie)

    Hotel A

    12,148.3

    1,501.6

    202.0

    0.0

    5,652.7

    Hotel B

    5,200.9

    77.5

    0.0

    0.0

    3,067.8

    Hotel C

    2,735.7

    280.3

    0.0

    0.0

    1,051.5

    Hotel D

    1,309.1

    359.3

    78.4

    1,384.3

    0.0

    Hotel E

    556.0

    168.5

    754.3

    460.7

    0.0

    Hotel F

    143.5

    88.2

    0.0

    0.0

    0.0

    Hotel F

    368.3

    22.4

    0.0

    0.0

    517.2

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    NA: Data is not available

    Resource Utilization Benchmarking

    World Over06A comparison of resource utilization benchmarking for hotels in various countries is

    provided in Table 9. This is based on information published in various reports and

    international journals on resource use and waste management in hotels. During this

    assignment, the project team will identify parameters for three, four, and five star

    hotel categories.

    Page 37

    Table 9

    Resource utilizationbenchmarking details of

    hotels in various countries

    Source

    International Journal of Basic and Applied Sciences IJBAS Vol.: 9 No: 10: Resource Use, Waste,and Total Productivity Management in Saudi Arabia Hotel Industry, Journal of Cleaner

    Production 13 (2005) 109116: Resource use and waste management in Vietnam hotel industry

    Electricity Consumption

    (kilo watt hour/

    Guest Room/Day)

    Water Consumption

    (m3Water /

    Guest Room / Day)

    Wastewater

    (m3Wastewater /

    Guest Room/Day)

    Solid Waste

    (kg of Solid waste /

    Guest Room/Day)

    NA

    NA

    NA

    NA

    77 - 98

    6 - 21.0

    3 - 5.3

    14 - 33

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    As per the Tourism Master Plan 2011-2016 by Sri Lanka Tourism Development Authority, the government has set a target to attract 2.5

    million tourists by 2016. An estimated 45,000 hotel rooms will be required to cater to that figure, which is approximately three times

    existing figures. SLTDA has approved 68 new tourist hotels in the last three years, which are currently under construction. These will add

    over 4000 rooms over the next two to three years.

    As discussed in earlier sections of this report, the Sri Lankan hotel industry accounted for two percent of total electricity sales in 2011,

    which is equivalent to 196 Giga watt hours, a growth of 3.5 percent over 2010 electricity sales (that is 190 Giga watt hours). Apart from

    electricity, the hotel industry consumes significant amounts of primary energy and water.

    How to Ensure Sustainability in

    Sri Lankan Hotels07Sri Lanka has witnessed unprecedented economic growth since the end of its three

    decade-long civil war in 2009. The tourism sector has emerged as a frontrunner in Sri

    Lankas economic activities. According to the Central Bank of Sri Lanka (CBSL), the

    hotel industry contributed around two percent to the countrys gross domestic

    product (GDP) in 2011. Details of tourist arrivals and accommodation capacity for

    the last 15 years are provided in the Figure 27.

    Figure 27

    Tourist Arrivals and Accommodation

    Details - 2002 to 2016

    Source

    SLTDA

    Annual Report 2011

    Tourist Arrivals and Accomodation Details - 2002 to 2016

    2002

    2003

    2004

    2005

    2006

    2007

    2008

    2009

    2010

    2011

    2012*

    2013*

    2014*

    2015*

    2016*

    Accomodation Capacity (Rooms)

    Tourist Arrivals

    AccomodationCapacity(Rooms)

    TouristArrivals

    3000000

    2500000

    2000000

    1500000

    1000000

    500000

    0

    50000

    45000

    40000

    35000

    30000

    25000

    20000

    15000

    10000

    5000

    0

    * Note: Tourist arrivals and accommodation capacity from 2012 to 2016 estimated to increase by 25 percent every year.

    Page 38

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    If the Sri Lankan Tourism Master Plan 2011-2016 is implemented successfully, energy requirements in the hotel industry will increase by

    about three times the 2011 figures by 2016. This will throw out millions of tonnes more anthropogenic6carbon into the atmosphere.

    Multilateral and bilateral cooperation agencies and development finance institutions should engage directly to inform, educate, and workcollaboratively with the tourism industry to integrate sustainability into policies and management practices and secure its active

    participation in developing sustainable tourism. At the national level, government and civil society engagement should be a critical part of

    efforts to coordinate action towards successful implementation of resource efficiency measures in the hotel industry.

    Some programs, which can make Sri Lankan hotels sustainable and greener, can be:

    From the data presented above, it is clear the rapid increase in Sri Lankan tourist hotels in the current scenario will lead to higher energy

    consumption and environmental degradation. Drastic measures must be taken for efficient use of resources in the Sri Lankan hotel

    industry through implementation of innovative programs that do not affect the economic growth of the sector.

    Star Rating Program for Hotels: The star rating program for hotels can lead to more efforts by hotels to get higher star ratings and

    ultimately use that to market their hotels. This can also increase demand for these hotels in the market, based on their resource

    efficiency. That is, actual performance of the hotels in terms of specific resource usage (specific energy consumption, specific water

    consumption, and specific waste generation). Ratings can be based on a one to five star scale in each category of graded tourist

    accommodations with five star labelled hotels being the most efficient.

    National Hotel Industry Resource Consumption Benchmarking Program: The main goal of the program can be to establish a

    framework to standardize data collection on resource usage, baseline setting for different graded tourist accommodations, resource

    utilization target setting and monitoring. This information can help users and other stakeholders evaluate hotel resource efficiency,

    track improvements compared to other hotels, and recognize top performers.

    Financing Program for Resource Efficient Measures in Hotel Industry: Resource efficiency and environmental investments are

    relatively new, so remain outside the mainstream of financial markets (particularly in developing countries). In many cases, barriers are

    based on misperceptions or lack of knowledge. For example, payback periods and amounts are not clearly established for many green

    investments due to limited experience with them. This creates uncertainty for banks and other investors, jeopardizing financing.

    Financial support (through lower interest loans) can be provided to hotel owners and energy service companies (ESCOs) to invest in

    resource efficient measures in hotels. This will act as a motivator for bankers, hotel owners, and energy service companies to invest in

    resource efficient measures in the hotel industry.

    How to Ensure Sustainability inSri Lankan Hotels07

    Page 39

    6An effect resulting from human activity

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    International Finance CorporationSri Lanka15thFloor, DHPL Building42 Nawam MawathaColombo 02Sri Lanka

    Tel: +94 11 5400 100Fax: +94 11 4795 017

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