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Page 1: AASP-MN News January 2014

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January 2014

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CONTENTSVol. 22 No. 1

AASP of Minnesota is an association of independ-ently-owned automotive service businesses and industry suppliers dedicatedto improving the state’s auto-motive service industry andthe success of its members.

AASP News is the official publication of the Alliance of Automotive Service Providers, Minnesota, Inc. 1970 Oakcrest Ave., Suite 102 • Roseville, MN 55113 Phone: 612-623-1110 •Fax: 612-623-1122 email: [email protected] • website: aaspmn.org. All rights reserved. To keep its readers better informed, AASP News allows its columnists to fully express theiropinions. All views expressed are not necessarily those of the publication. AASP News is published by Thomas Greco Publishing, Inc. Cover ©www.istockphoto.com/nneirda

CALENDAR OF EVENTS

April 10 & 11, 2014AASP-MN Annual Meeting & Convention

Holiday Inn St. Paul EastSt. Paul, MN

June 17, 201420th Annual

AASP-MN Golf Outing3M’s Tartan ParkLake Elmo, MN

ADVERTISER’S INDEX

For info: Contact AASP-MN at 612-623-1110 or 800-852-9071

AASP-MN BOARD MEMBERS 2013 – 2014

PRESIDENTDan Sjolseth, AAM

IMMEDIATE PAST PRESIDENTJohn Ritter, Jr., AAM

SECRETARY-TREASURER Jerald Stiele

COLLISION DIVISION DIRECTORMike Cox, AAM

MECHANICAL DIVISION DIRECTORTom Gleason

ASSOCIATE DIVISION DIRECTORKevin Martin

MECHANICAL SEATSGreg Kasel, AAMScott McClure, AAM

COLLISION SEATJoyce Weinhandl

STAFFEXECUTIVE DIRECTORJudell Anderson, CAE, AAM

OFFICE ADMINISTRATORJodi Pillsbury

MEMBERSHIP COORDINATORTom Kluver

PUBLISHED BY: Thomas Greco Publishing, Inc.244 Chestnut St., Suite 202 Nutley, NJ 07110PHONE: 973-667-6922 • FAX: 973-235-1963ADVERTISING: 800-991-1995 • [email protected]

PUBLISHER: Thomas Greco ([email protected])ADVERTISING DIRECTOR: Norman Morano ([email protected])MANAGING EDITOR: Alicia Figurelli ([email protected])EDITOR: Joel Gausten ([email protected])ART DIRECTOR: Lea Velocci ([email protected])OFFICE MANAGER: Sofia Cabrera ([email protected])

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EXECUTIVE DIRECTOR’S MESSAGE ..........................................4AASP-MN’s Legacyby Judell Anderson, CAE, AAM, AASP-MN Executive Director

LEGISLATIVE UPDATE ..........................................................6How a Bill Becomes a Lawby Kevin Walli, AASP-MN Lobbyist

LOCAL NEWS ....................................................................8

NATIONAL NEWS ..............................................................9

PARTNERS IN PREVENTION....................................................12Empty Containers

FEATURE ..........................................................................16Industry Unites for 2013 SEMA Show in Las Vegas

THE LOOKING GLASS ..........................................................18Wipers & Wipes

aaa Auto Salvage......................................15AmeriPride ..............................................5Axalta Coatings........................................OBCBuerkle Hyundai ......................................5FeldmannMercedes Benz ........................14Inver Grove Honda / Inver Grove Toyota ..8Jack McClard ..........................................15Keystone ..................................................14Maplewood Toyota ..................................17Meadowbrook Insurance..........................12Mills Parts Center ....................................6

Morrie’s....................................................7Motorwerks BMW ....................................IBCMotorwerks Mini......................................IBCMWAPA ................................................10-11NAPA ......................................................9PAM’s Auto ..............................................13Proven Force............................................13Rosedale Chevrolet ..................................4Roseville Chrysler Dodge Jeep Ram ........6Straight & Square ....................................17Toyota Group ..........................................IFC

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Executive DirectorÕsMes-

by Judell Anderson, CAE,AAM, AASP-MN

Executive Director

AASP-MN’s

LEGACYAs I write this, the long Thanksgiving weekend is just behind

me. So it’s natural that thanks and gratitude are front and center onmy mind. But truth be told, not a day goes by that I don’t thinkabout how very fortunate I am. I have good health. I have a lovingfamily and circle of friends. I have a great job which provides notonly financial security, but keeps me energized and fulfilled. I’dlike to tell you about a recent meeting that epitomizes exactly whyI continue to feel grateful, energized and fulfilled even after work-ing almost 18 years at AASP-MN.

Like every other association, AASP-MN depends on a cadre ofvolunteers to carry out its work and provide direction to the Asso-ciation. From committees and task groups to the Board of Directors,at any given time, at least 40 – 50 collision, mechanical and suppliermembers are volunteering their time and expertise to make this As-sociation and the automotive service industry a better place for all.It’s critical to AASP-MN’s success that new volunteers regularlyjoin the mix to bring a continual rotation of people, ideas and per-spective to the Association’s initiatives, programs and services.

With that objective in mind, AASP-MN recently established aLeadership Development Group. The group is led by five current

and former Board members (aka seasoned veterans) who arecharged with identifying and preparing individual members for po-sitions of future leadership in the Association – finding their ownreplacements, if you will. Initially, six “up-and-coming” associa-tion members were invited to join the group, with the hope that withthe benefit of mentorship from the seasoned veterans, they will bewilling and prepared to step into leadership positions as they be-come available in the future.

At the first meeting, we opened with the seasoned veteranssharing their stories about how and why they became involved inthe Association and what they got out of it. What I heard were ac-counts about how involvement in AASP-MN had resulted in newand stronger business relationships, improvements in their shopsand a sense of making a positive and lasting impact on the indus-try they loved. (Not surprising to me, by any means.) But what re-ally struck a chord were the very sincere and heartfelt stories theytold about what they got out of their volunteer service from a per-sonal perspective: Lifelong friendships. Confidence. Personal de-velopment. Leadership skills. This is where their emotion, passionand commitment really surfaced. One of the up-and-comers ob-

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served and said it best: “What started in thehead, moved to the heart.”

Now, I don’t often have the opportunityto hear this kind of feedback from the macho,rough and tumble members I work withevery day at AASP-MN. So, from my per-spective, to say these stories were touchingwould be an understatement. It was so cool!

Following this exercise, we discussednext steps for moving the Leadership Devel-opment Group forward. During that discus-sion, it was noted that what this group wasreally about was continuing and building onthe legacy that so many volunteers – somelong gone from this earth – before them hadcreated. That sentiment was unanimous. Andright then and there the Leadership Develop-ment Group was renamed the AASP-MNLegacy Committee.

So, I invite you to become part of thewonderful legacy that AASP-MN is. Attend aprogram. Participate in a benefit program.Volunteer for a committee. Do your part toensure that this Association continues to beone of the strongest, most effective and valu-able industry organizations in the country.Based on what I heard from those seasonedveterans, you won’t regret it!

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How a BillBecomes a Law

AASP News6 January 2014

by Kevin Walli, AASP-MN Lobbyist

LegislativeUp-

With the start of a new Legislative Session right around thecorner, I thought it would be a good time to remind members ofhow a bill becomes law in Minnesota.

The first step of the lawmaking process is to transform an ideainto a specific proposal for a law. The proposal may be for a newlaw, for changing current law or for repealing a law. The proposalmay originate from a variety of sources: Individuals, public inter-est groups, state agencies or businesses. For an idea to become law,though, it must be introduced as a bill by a member of the Legisla-ture.

In order for a bill to be introduced, it must be prepared in theappropriate form. This preparation, called bill drafting, may be doneby Senate Counsel, Research and Fiscal Analysis or by the Officeof the Revisor of Statutes.

In bicameral legislatures, such as the Minnesota Legislature, abill must pass both bodies and be signed by the governor. Before abill can begin to be processed through either of the two houses, it

must first be given its first formal “reading.” The first reading oc-curs when the bill is introduced, given a file number and assignedto a committee for study.

The committee chair decides a hearing date for the bill. Dur-ing the hearing, proponents and opponents give testimony on themerits of the legislation. Any person may testify on any bill. Mem-bers of the committee can change a bill. These changes are calledamendments. The committee members may propose amendmentsto improve the bill or to reach a compromise among the bill’s pro-ponents and opponents.

After weighing all the testimony and thoroughly examiningand discussing the pros and cons of the bill, committee membersmay take several courses of action. The committee, after a vote,may: Recommend that the bill be passed - or passed as amended -and send it directly to the Senate or House floor; recommend thatthe bill be passed - or passed as amended - and be placed on theConsent Calendar; approve the bill and send it on to another

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January 2014 7

Dyshaw Auto Body, Inc.Montivideo, MN

Eau Claire Auto PartsEau Claire, WI

Thielbar Auto BodyFaribault, MN

Stenstrom Collision & DetailMora, MN

Welcome New Members!December 2013

committee for further discussion; send the bill tothe floor or another committee without a recom-mendation for passage; keep it in committee indef-initely; or simply defeat it.

After a bill is reported out of its final commit-tee, it is given its second reading and placed beforethe entire body for discussion and consideration.Floor amendments are considered and a prelimi-nary vote on the bill is taken. If approved, the billis laid over for at least a day before being consid-ered for final passage. The bill is given a third read-ing prior to the vote for final passage. After finalpassage, the bill is sent to the other body.

In the Minnesota Legislature, a bill must passthe Senate and the House of Representatives inidentical form to become law. If a measure does notgo through in the same form, a conference com-mittee is established consisting of both Senatorsand Representatives to work out the final version.The compromise version must then be re-passed byboth bodies.

If a proposal survives all these obstacles, it issent to the governor, where it faces another test.The governor may sign the bill into law, veto it, orallow the bill to expire without signing it. A vetomay be overridden if both the Senate and the Houseof Representatives re-pass the bill with a two-thirdsmajority vote.

As this issue goes to print, AASP-MN is busypreparing its legislative agenda and will be ready tohit the ground running when the Session conveneson February 25. Watch for updates in your inboxand in future issues of AASP News.

Quick Fact: A bill of similar language needs tobe sponsored in the Senate and the House. Theseare called companion bills. While they are oftenvery much the same when they start through thelegislative process, they often don’t stay thesame because of amendments.

AASP News

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2014 Membership Dues Are Due!Annual membership renewals for

AASP-MN were mailed in December. Bynow, all AASP-MN members have receivedat least two membership renewal notices. Ifyou have not paid your 2014 membershipdues, PLEASE do so today.

Your timely payment will save AASP-MN the additional cost and time incurredwith re-billing and other collection efforts.We’d much rather be working on programsand initiatives to improve the automotiveservice industry – and your business. Thankyou!

Hospitality Sponsorships Now Available Hospitality sponsorships are now avail-

able for the upcoming AASP-MN AnnualMeeting & Convention, April 10 & 11,2014, at the Holiday Inn St. Paul East, St.Paul. The event will feature one and a halfdays of management and technical trainingworkshops, as well as social activities thatallow opportunities to meet and get to knowAASP-MN members and other industry pro-fessionals.

Sponsors are rewarded by increased vis-ibility and recognition within the AASP-MNmembership and industry at-large. It’s agreat way to stand out, expand marketingdollars and connect with the best shops inthe industry.

If you are interested in a hospitalitysponsorship for this year’s event, please con-tact the AASP-MN office for more informa-tion.

Sponsorships Support 2014 Educational Programming

Recently, AASP-MN asked for programsponsorships from its Associate membersand other industry vendors to help supportthe Association’s education and training ac-tivities in 2014. Program sponsorships helpAASP-MN deliver the quality programsmembers expect, and keep registration feesaffordable.

Thank you to the following companiesfor their support as program sponsors:

• AASP National• AkzoNobel Performance Coatings• Auto Value Parts Stores & Automotive Parts Headquarters

• Automotive Aftermarket Industry Association (AAIA)

• Autoshop Solutions• Bill Smith Foundation• Car Bench/Infinity Laser Measuring

• CARQUEST Technical Institute• Dent Impressions• DentSmart• PPG• WorldPac

Industry Help Sought For 2014 SkillsUSA Competition

AASP-MN is facilitating the automo-tive-related events at the upcoming Skills-USA Competition on Saturday, March 29.The collision repair and automotive servicecontests will be held at Dakota County Tech-nical College in Rosemount. High schooland technical college students from aroundthe state will be on hand to demonstrate theirskills in automotive service and collision re-pair.

Industry leaders play a vital role in theSkillsUSA program. You can help by doingany of the following:

• Providing general guidance and help with automotive-related contests during the event

• Volunteering to judge the contests• Encouraging high schools and

community colleges in your area to get involved with the SkillsUSA contest

• Promoting the event within the industry and community!

AASP News8 January 2014

LocalNews

HAPPY NEW YEAR FROM THE AASP-MN BOARD

OF DIRECTORS & STAFF!

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SAVE THE DATE!AASP-MN Annual Meeting &ConventionApril 10 & 11, 2014Holiday Inn St. Paul East2201 Burns Ave.St. Paul, MN 55119

Watch for details as theybecome available in futureissues ofAASP News andon the Association’s website, www.aaspmn.org.

AASP News January 2014 9

The benefits you’ll receive for yourinvolvement include:

• Satisfaction of being able to provide assistance and encouragement to the next generation of automotive technicians

• Increased exposure to potential employees for your shop

• An expanded network of personal business contacts

Please contact Judell Anderson at theAASP-MN office if you’re willing to helpout. It’s really a lot of fun!

Right to Repair Now Law in MassachusettsReprinted from Aftermarket Business World Wire Reports

Massachusetts Governor Deval Patrick signed the Massachusetts Right to Repair leg-islation into law on Tuesday, Nov. 26, ensuring that the commonwealth’s citizens willhave access to a competitive vehicle repair market.

“The signing by the governor represents a major victory for Massachusetts car own-ers, who took the major step last year in voting for the nation’s first Right to Repair law,”said Kathleen Schmatz, AAIA president and CEO. “AAIA and our partner, the Coalitionfor Auto Repair Equality (CARE), will now devote our full attention to completing workon a memorandum of understanding with the vehicle manufacturers that is intended to en-sure that motorists across the nation can enjoy the same market benefits that Massachu-setts car owners now enjoy.”

The newly-signed legislation was needed in order to reconcile two laws that were onthe books in Massachusetts that mandated car companies to provide affordable access toall tools, software and information used to repair late-model computer-controlled vehicles.The first law was the result of an agreement reached between the Massachusetts Right toRepair Coalition and the vehicle manufacturers that was passed unanimously by the statelegislature in late July. The bill was approved by the legislature too late to remove a bal-lot measure that had been sponsored by the coalition. That ballot measure was approvedin November 2012 by an overwhelming 85-15 percent margin, thus ensuring that therewere two Right to Repair laws on the books in Massachusetts.

The recently signed bill is similar to the bill that passed the legislature in 2012, butincludes provisions that require that information and tools be available for heavy duty ve-hicles, those over 14,000 pounds. The ballot measure included these vehicles, but they hadbeen deleted from the bill that passed the legislature. Through efforts of a coalition of af-termarket heavy-duty service providers, the state Senate adopted an amendment that re-stored heavy-duty vehicles back into the bill.

0

NationalNews

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The rules for empty containers arefairly common sense. Regulators considercontainers to be empty when all the wastethat can be removed has been removed,even if the container previously held haz-ardous waste such as paint, thinner or sol-vents. Empty containers can then berecycled or disposed of with your solid

waste. Paint cup liners can be disposed of as

solid waste after any leftover paint has beensqueezed from them into your hazardouspaint waste drum. Cans of paint should bedealt with the same way – scrape residualpaint into your hazardous paint waste drumand recycle or dispose of the empty can as

solid waste. Aerosol cans are empty when there is

no product in the container and no pressureremaining. The empty cans can usually berecycled. If there is still pressure in the can,it must be disposed of as hazardous waste.Unless you have a puncturing device andpersonnel trained to use it, do not punctureaerosol cans or vent the propellant.

Although state rules allow you to recy-cle or dispose of an empty container as solidwaste, your hauler may be more restrictiveor have additional requirements. Checkwith your waste hauler before disposing ofempty containers.

For containers of product that can stillbe used, use the product up or contact theMinnesota Materials Exchange to find anew user for it. If the container holds prod-uct that you will not use, you must firstevaluate it and determine if it is hazardouswaste, then dispose of it properly.

Still unsure what to do with that emptycontainer? Call MPCA Small Business En-vironmental Assistance at (651) 282-6143.Businesses in the Twin Cities metro areacan contact their county environmentalservices department.

You can find additional guidance inMPCA fact sheets #4.16, Empty Contain-ers, and #4.00, Managing Waste Aerosols,available online at pca.state.mn.us/veiz8a8.

The Minnesota Materials Exchangecan be found online at mnexchange.org.

AASP News12 January 2014

Partners inPrevention

Empty Containers

DID YOU KNOW?• You can pay your membership dues

online through the Association’s website

• You can add a photo of your shop to your member profile

• You can edit info about your shop and your business in your member profile

• AND MORE!!!

Visit www.aaspmn.org TODAY!

DID YOU KNOW?

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rom November 5 – 8, an estimated 130,000 automo-tive enthusiasts from around the world gathered atand around the Las Vegas Convention Center for the2013 SEMA Show. Boasting nearly 2,500 exhibiting

vendors representing all facets of the automotive specialty-equipment market, the four-day event allowed more than60,000 buyers an opportunity to get up close and personal withvehicle manufacturers, custom car experts, hot rod specialists,racing legends, music and TV stars – you name it. This year’sattendance numbers represent a seven-percent increase overthe previous year – and the highest in SEMA Show history.

“A trade show is a reflection of the industry it serves,” saidChris Kersting, SEMA president and CEO. “The unprece-dented participation levels this year indicate the industry ismoving into growth mode. This was a record-breaking year,and we’re seeing companies ready and eager to do business.”

With so much excitement at SEMA 2013, it comes as lit-tle surprise that the international collision repair industry ap-peared at the Show in full force. Thanks to an ongoingrelationship with the Society of Collision Repair Specialists(SCRS), SEMA provides the auto body field a chance to ex-plore world-class education and networking opportunitieswhile taking in the sights, sounds and special attractions of theworld’s greatest automotive trade show.

The collision industry’s support of SEMA was so greatthis year that additional booth space was made within the LasVegas Hotel next to the Convention Center to accommodatethe growing legion of enthusiastic vendors. Excitementabounded in the various halls of SEMA 2013, with giveaways,product releases and celebrity appearances by Mark BooneJunior (Sons of Anarchy), reality TV stars Chip Foose andCharley Hutton, racing legends Danica Patrick and Jeff Gordonand KISS rocker Gene Simmons, to name a few.

“You get this really exciting mixture of things you won’tfind anywhere else because of the diversity that exists atSEMA,” offers SCRS Executive Director Aaron Schulenburg.“There are things at these booths that you don’t see at othershows.”

Away from the Show floor and seminar rooms, auto re-pair professionals had a variety of opportunities to interact withtheir peers for the benefit of their industry. Non-SEMA eventsheld during the week included the Collision Industry Confer-ence, the AASP National Board of Directors meeting, the Au-tomotive Service Association Board of Directors meeting, theSCRS Association Address and the second annual CollisionRepair Education Foundation Reception, which served to pub-licly announce the recipients of the 2013 Ultimate CollisionEducation Makeover school grant.

The November 6 AASP National Board of Directors meet-ing offered a number of AASP affiliate states an opportunity todiscuss industry issues of regional and national importance andprovide updates on their individual group’s activities. AASP-MN was well represented, and updated attendees on recent As-sociation activity including their recent filing of a formalcomplaint with the Minnesota Department of Commerce re-questing that State Farm be prohibited from mandating shopsto use the PartsTrader platform. The Complaint and Requestfor Relief, filed in October, maintains that the mandated useof PartsTrader restricts market options for parts procurementand is prohibited by Minnesota statute.

November 6 and 7 saw the final convening of the Colli-sion Industry Conference (CIC) for 2013, with fiery discus-sions held both days revolving around insurer-mandatedprocurement systems as well as the implementation and en-forcement of industry-wide repair standards. On November 6,the CIC Repair Standards Committee facilitated a panel dis-cussion on the topic of repair standards in its final presenta-tion after a seven-year run, which touched upon a variety ofissues related to repair standards including specialization, theirimpact on repair costs, third-party involvement and whether aneed exists for an industry body to manage standards put inplace. The November 7 CIC featured a special panel discus-sion (moderated by Rick Tuuri of AudaExplore, a Solera Com-pany) between repairers and parts providers to examine howinsurer-mandated programs have – or could – affect their busi-nesses moving forward. What started off as a structured dis-cussion of the issue soon turned into an emotional debate onthe CIC floor, with members of the audience quick to sharetheir thoughts on the issue. Although he currently serves asCIC chair, State Farm’s George Avery refrained from re-sponding to any audience comments or making any statementregarding PartsTrader at CIC due to current litigation againstthe insurer by the Mississippi Collision Repair Association(MCRA).

Whether in the seminar rooms of the 2013 RepairerDriven Education (RDE) series at SEMA, on the floor of theLas Vegas Convention Center or at the many industry eventsthroughout the week, the involvement and commitment of theautomotive repair industry at-large was at an all-time high.More information on SEMA is available at www.se-mashow.com. For more information on AASP-MN, pleasevisit www.aaspmn.com.

AASP News16 January 2014

Feature

Industry Unites for 2013 SEMA Show in Las Vegas

F

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AASP-MN and Wipers & Wipes, Inc. are partnered to provide members with special pricing on itemsused in the shop every day.

Wipers & Wipes specializes in disposable toweling for the automotive service industry. With a modern, highly-efficient ware-house, Wipers & Wipes is able to stock a large and diverse inventory to quickly meet the needs of its customers. Wipers & Wipes pro-vides next-day service with free delivery in the seven-county metro area and some surrounding cities. Daily shipping via UPS andSpee-Dee Service for outlying areas is also available. A $100 order qualifies for free freight.

Wipers & Wipes can service you with a variety of items, including:

“We give fantastic service and sell quality products,” says the company’s owner, Dennis Julson.

For more information about this AASP-MN Member Benefit program, contact Wipers & Wipes at 651-486-4866.

AASP News18 January 2014

The Looking

WORKERS’ COMP INSURANCEMeadowbrook Insurance GroupContact: Scott Murphy763-549-2243 / [email protected] scheduled credit makes Meadowbrook one ofthe most competitive programs around for Worker‘sCompensation insurance. In addition, members are el-igible to receive an annual dividend based on thegroup’s loss ratio. For more information, log on towww.wcpolicy.com/aaspmn.

PROPERTY/LIABILITY & EMPLOYEE BENEFITS INSURANCECBIZ AIAContact: Dennis Spindler763-549-2238 / [email protected] AIA will present AASP-MN members with quotes frommultiple carriers for property/liability and medical, dental,life and disability insurance and members can choose theprogram that best fits their situation. As an added bonus,CBIZ AIA will offer members an exclusive, 10% discount ontheir property/liability insurance premiums.

UNIFORM & LINEN SUPPLIESAmeriPride ServicesContact: Jim Dillion651-955-1398 • Fax: 952-738-3318 [email protected] pricing to members on rental of uniforms,entrance mats, shop rags, etc. Purchases are also dis-counted. Members receive annual rebate equal to 10%of their business with AmeriPride each year.

CREDIT CARD PROCESSINGAssociation BankCard ServicesContact: Mac Hardin952-933-2026 • Fax: 952-933-4595 [email protected] rates for AASP-MN members. Terminalsand printers sold at cost. Monthly rental of equipmentis also available.

INDUSTRIAL & PAPER PRODUCTSWipers & Wipes, Inc.Contact: Dennis JulsonPhone: 651-486-4866 Fax: 651-486-4859 Discounts on industrial supplies and paper products.Free, next-day delivery is available in the metro area.Shipping free to outstate members with $100 purchase.

LEGAL CONSULTATIONFryberger, Buchanan, Smith & FrederickPhone: 800-496-6789 Fax: 218-725-6800Members receive free, over-the-phone legal assessmentand consultation (some restrictions apply) with an at-torney who specializes in the area of law that is the sub-ject of the call.

TECHNICAL INFORMATION HOTLINEIDENTIFIXPhone: 800-288-6220 Fax: 651-633-2188Members enjoy discounted prices on the industry’s #1technical information hotline. One free call is extendedto all first-time AASP-MN member callers.

BUSINESS FORMS/CALENDARSAASP-MNContact: Jodi PillsburyPhone: 612-623-1110 or toll free 800-852-9071 Fax: 612-623-1122 / [email protected] rate on printed business forms and calendars.

REPLACEMENT PARTSDorman ProductsPhone: 800-868-5777, ext. 5329Website: www.dormanproducts.comAASP members receive insider information, special ac-cess and other perks from Dorman Products, a leadingsupplier of dealer “exclusive” automotive replacementparts.

SHOP SERVICESSummit Software & Mobile SolutionsContact: Frank Terlep 888-377-2661 /[email protected]. Website: www.emarketingsherpas.comAASP members receive a $50 discount on their an-nual e-Marketplace subscription, a digital marketingsystem that includes mobile phone apps and a com-plete customer service, sales, marketing, advertisingand communication platform.

INFORMATION PROVIDERSMitchell1Contact: Mitchell1 RepresentativePhone: 888-724-6742 x 6986AASP members are eligible for special Mitchell 1 infor-mation and management programs at significant dis-counts. For more information, log onto www.mitchell1.comor contact the Mitchell 1 representative at 888-724-6742,X6986.

Mitchell International Contact: Mitchell International Representative Phone: 800-238-9111AASP members receive a 15% discount on any MitchellRepairCenter TechAdvisor package. Visithttp://repaircenter.mitchell.com/Catalog/OEMRepair.aspx for more information.

CHECK GUARANTEE SERVICESCertegy Check ServicesContact: Heather Ellis952-240-5017 / [email protected] rate of .75% to AASP-MN members. Use existing credit card terminal. Fast claim payments.

MANAGEMENT SYSTEMSShop-Probe Auto Body Management System800-524-8104 / www.shopprobe.comShop-Probe is one of the most user-friendly and af-fordable collision management systems on the markettoday. The system interfaces with every major estimat-ing system as well as the QuickBooks accounting sys-tem. Shop-Probe’s excellent customer support andpersonal attention to detail is what sets it apart from thecompetition. AASP members receive a 10% discountoff the price of the management system and any add-on products. Call for more information.

BUSINESS COACHING180BIZ540-833-2014 / [email protected]: www.180biz.com180BIZ offers BUSINESS COACHING to AASP mem-bers at a steep 20% discount! One Eighty Business So-lutions LLC (180BIZ) has been helping shop ownersincrease profits and car count while decreasing stresssince 2003. AASP members receive a discount on veryaffordable one-on-one coaching plans without long-term commitments and complicated contracts. 180BIZoffiers a risk-free trial of their services. To learn more,please call or email us, or visit our website.

WEBSITE AND INTERNET MARKETING SOLUTIONSNet DrivenContact: Jon Napoli218-623-7351 / 218-310-7285Net Driven is a market leader in website and internetmarketing solutions designed exclusively for the auto-motive industry. Net Driven assists independent tire andautomotive industry dealers who are looking to increaserevenue by selling more tires, service, and wheels.AASP-MN members who choose Net Driven are eligiblefor a $500 discount off their 1st year setup fees. Formore information, contact Jon Napoli.

AASP-MN MEMBER BENEFIT PROGRAMS

Wipers & Wipes

• Paper toweling & dispensers• Mopping & floor maintenance equipment• Skin soaps & lotions• First aid products & equipment

• Food service equipment• Cleaning chemicals, floor pads, sponges & abrasives• Waste receptacles & can liners• Facility maintenance & cleaning tools & supplies

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