AASA Fuel Pump Manufacturers Council

Fuel Pump Manufacturers Council – December 2, 2008

AASA Fuel Pump Manufacturers Council

December 2, 2008GM SPO

Grand Blanc, Mich.


Agenda

• 8:30 Tour of GM SPO Truck & Bus• 11:15 Welcome, Approval of Minutes, Anti-trust

Guidelines• 12:30 Delphi Warranty Manager• 12:30 Lunch• 12:45 Web Site• 1:00 ASA Meeting & Joint Activities• 2:30 Counter Mat Project• 3:00 Communications• 3:30 New Business


Anti-Trust Guidelines • It is the unqualified policy of the Motor & Equipment Manufacturers Association to conduct its operations in strict compliance with the antitrust laws of the United States.

• MEMA's antitrust policy prohibits any discussions which constitute or imply an agreement or understanding concerning: 1) prices, discounts, or terms or conditions of sale; 2) profits or profit margins or cost data; 3) market shares, sales territories or markets; 4) allocation of customers or territories; 5) selection, rejection or termination of customers or suppliers; 6) restricting the territory or markets in which a company may resell products; 7) restricting the customers to whom a company may sell; or 8) any matter which is inconsistent with the proposition that each manufacturer, wholesaler and distributor must exercise its independent business judgment in pricing its services or products, dealing with its customers and suppliers and choosing markets in which it will compete.


FPMC Mission Statement

Provide professional technicians and DIY installers with the resources, tools and

information to more effectively diagnose and service automotive fuel systems


Peer and Product Groups

PEER– Brand Protection Council– Marketing Executives

Council– China Aftermarket Forum– MEMA Information

Services Council– Overseas Automotive

Council– Government Affairs

Committee– Automotive Public

Relations Council– MEMA Financial Services

Group

PRODUCT– Fuel Pump

Manufacturers Council– Filter Manufacturers

Council– Motor Vehicle Lighting

Council– Transportation Safety

and Equipment Institute– Brake Manufacturers

Council*– Automotive Specialty

Products Alliance*

* Indicates affiliation


Warranties: A New Approach

• Charley Gipe, Delphi


FPMC Web Site

• Launched last week of October• Started tracking traffic• Promoted heavily• Need:

– TSBs– Fuel System Repair Procedures


ASA – AASA FPMC Meeting

• November 4• AASA Member Center at AAPEX• Purpose

– Continue to identify ways two organizations can work together



• Attendees– Brian Altenberger, Delphi– Dan Caciolo, Continental– Collin Francis, Delphi– Brian Tarnacki, Federal-Mogul– Ron Pyle, ASA– Chris Gardner, AASA



• Web Site– ASA to allow the FPMC to add a Web site

link and to provide a link to the FPMC’s site on its site.

– ASA to push new FPMC Web site content as it is published to members through its e-newsletter, SmartBrief



• Training Curriculum– ASA willing to work on any material that

helps technicians and reduces returns– Current ASA training program multi-

faceted– Third party training firms utilized– FPMC to develop fuel system material

and work with ASA to package and deliver it

– Multimedia firm in Florida



• Technician Input– ASA to provide local technicians and/or

shop owners– FPMC to provide criteria– Survey participants prior to meeting– Hold focus group first quarter ‘09 meeting

in Chicago– Broader survey of technicians based on

focus group input



• Other– Ron Pyle to call Tony Molla to arrange call

with FPMC to initiate conversation– Joint news release – ASA and FPMC to

develop joint news release announcing joint activities to coincide with Jan. AutoInc article


Counter Mat Project

• Purpose– Warranty reduction– Expand awareness of

• FPMC• FPMC Web site

• Design / Layout– In-house– PDF distribution for approvals


Counter Mat Project

• Cost– Production

• 20K to start

– Distribution• Through member sales forces and agencies• Mats packed in bundles of 100• $5 to ship bundle

• Next steps…..

For immediate release November 5, 2008AASA PR 19-08For media information, contactMargaret Beck, [email protected]

AASA Fuel Pump Manufacturers Council Launches New Internet Resource for TechniciansRESEARCH TRIANGLE PARK, N.C. – A new tool is available to professional technicians to assist them in diagnosing and repairing fuel delivery systems. The Automotive Aftermarket Suppliers Association (AASA) Fuel Pump Manufacturers Council (FPMC) recently launched its new Web site: www.fuelpumpinfo.org.

“Technicians and shop owners shouldn’t feel alone if they are frustrated by the fuel pump and module repair work in their bays. Warranties in this area are near double digits in the automotive aftermarket industry,” said Tommy Thompson, product manager fuel management Delphi Product & Service Solutions, and FPMC chairman. “This causes a domino effect, resulting in increased administrative expense for all levels of distribution for freight and handling, loss in confidence of the product you are selling or installing, and – more importantly – higher downstream prices for the product to cover the additional expense,” he explained.

The new AASA FPMC Web site provides professional technicians with information and education about the latest trends in fuel system diagnosis and repair. Designed for easy navigation, the AASA FPMC Web site’s categories include: •Fuel disposal procedures•Steps to proper diagnosis and repair•Fuel handling safety tips•Recommended equipment vendors for fuel testers•Technical service bulletins (TSBs)•Alternate fuel information, and •Frequently asked questions (FAQs) about servicing fuel systems.“The key to reducing warranty in the distribution chain is diagnosis,” Thompson said. He noted the three critical items in the fuel delivery system technicians should check prior to replacing the fuel pump:•System pressure •Volume or fuel flow, and •The amperage or current draw of the fuel pump circuit.

“The FPMC members value technicians’ input and urge them to visit www.fuelpumpinfo.org and give us their opinions and feedback on ways to improve our site,” Thompson said.

About the AASA Fuel Pump Manufacturers CouncilThe AASA Fuel Pump Manufacturers Council (FPMC) was established by the Automotive Aftermarket Suppliers Association (AASA), to address higher than normal fuel pump warranty return rates in the aftermarket. This concern led to a unique collaboration of competitors and sub-suppliers who have been working together since 2006 to find the root causes of these costly returns.The Council’s mission is to provide professional technicians and DIY installers with the resources, tools and information required to diagnose and service automotive fuel systems more effectively through its Web site, www.fuelpumpinfo.org.

About AASAThe Automotive Aftermarket Suppliers Association (www.aftermarketsuppliers.org) exclusively serves manufacturers of aftermarket components, tools and equipment, and related products. It is a recognized industry change agent – promoting a collaborative industry environment, providing a forum to address issues and serves as a valued resource for members. AASA is a market segment association of the Motor & Equipment Manufacturers Association (MEMA). “AASA, Leadership in the Global Automotive Aftermarket”###

http://pod3.informz.net/z/cmVkOC5hc3A_dT03NTA2ODkwOTgmbWk9Mzk4NTcxJmw9MQ/index.html

AASA Fuel Pump Manufacturers Council Launches New Internet Resource for Technicians

The AASA Fuel Pump Manufacturers Council (FPMC) recently launched its new Web site: www.fuelpumpinfo.org. The new AASA FPMC Web site provides professional technicians with information and education about the latest trends in fuel system diagnosis and repair. Designed for easy navigation, the AASA FPMC Web site’s categories include:

The weekly aftermarket-focused e-newsletter from the Automotive Aftermarket Suppliers Association




FPMC Member Returns

Member % Returns (Sales)

% Returns (Units)

A 5.5B 2.7C 4.0 3.1 D 8.5 6.2 E 5.3 3.7

Average 5.9 4.25


New Business

• 2009 Meeting Dates/Locations– 1st Quarter – March 19, Chicago– 2nd Quarter – June 10, Delphi– 3rd Quarter – Sep 9, Bosch– 4th Quarter – Dec 2, F-M

• Diagnostic tree – F-M and Airtex

Documents

AASA Fuel Pump Manufacturers Council