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4/10/08
Electronics RecyclingValue Added Services
ISRI – Las VegasMandalay Bay
April 10, 2008
9:00 – 10:15 am
4/10/08
Moderator:
Lisa CollinsSales and Marketing ManagerGlobal Investment Recovery, Inc.5409 E. Henry AvenueTampa, FL 33610
1-800-886-8086
www.girmp.com
4/10/08
Panelist:
Jim LynchComputer Recycling & Reuse DirectorMicrosoft Authorized Refurbisher (MAR) Americas ProgramCompuMentor, home of TechSoup.org435 Brannan St. Suite 100San Francisco, CA 94107
http://www.techsoup.org/recycle
4/10/08
Panelist:
John BekiarisChief Executive OfficerAsset Recovery Services HMR USA, Inc.100 Cypress LaneBrisbane, California 94005
415-325-4400
www.hmrusa.com
4/10/08
Panelist:
Craig BoswellHOBI International7601 Ambassador Row, Dallas TX, 75247
Phone: (214) 951-0143
www.hobi.com
4/10/08
Value Added Services (VAS).
• Definition: “Value Added Services” refers to advanced and/or additional services a provider offers to possibly increase their revenues, or make their offering more competitive.
• Asset Management (Service Based) vs. Recycling (Product Based).
• Common customer requirements: Data Security; Value Recovery; Environmental Compliance; Transfer of Liability; Green.
• Value Added Services: Logistics; Data Destruction; Asset Tag Removal & Reporting; Media Destruction; Redeployment; Value Recovery; Employee Purchase Programs; Reporting; Recycling Compliance.
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Business Practices for Asset Management
• Defined inventory flow system from point of entry to exit.
• Data accuracy and tracking. Product Paper Data
• Operational efficiencies and cost effectiveness.
• Auditable end-of-life partners.
• Transparency to customers.
• Compliance – permits/insurance/training.
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Secondary PC Market
• Gartner Dataquest estimates the size of the secondary PC market to be 75 million computers in 2007.
• Secondary PCs are defined as all donated, repurposed and resold PCs regardless of whether they have been refurbished
• Tested/working IT equipment & parts can legally go anywhere in the world as products
• Refurbished PCs are found in all countries, even those where there is a small new PC market
• Key exporting countries are the US & Western Europe• Key importing regions are the Middle East, Africa, Eastern Europe,
China and Southeast Asia• Dominant trade patterns:
– US to Latin America, China and Southeast Asia, & India– Western Europe to Eastern Europe, Middle East & Africa– Japan to China, and Southeast Asia
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Export for Reuse
• Reuse - equipment is tested, repaired or refurbished and sold to be used for its original manufactured purpose.
• Testing protocols for reuse – cosmetic / obsolete technology / parts recovery or replacement/ market demand / cost vs. value recovery.
• Preparing documentation for export – invoices / bill of lading / line item inventory / testing procedures / fumigation.
• Understand the regulations for Export.
• Correct notification for Export – DTSC / CUPA / USEPA / receiving Country.
• Qualify your buyers.
• Expect your containers to be inspected.
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Who qualifies to buy for reuse?
Preferred buyers are able to:
• Demonstrate the ability to comply with import regulations of the destination country.
• Run transparent operations that are subject to site inspections.
• Demonstrate financial stability.
• Identify downstream partners for damaged, returned or failed merchandise.
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Redeployment
• Minimize logistics through consolidation of recycling, reuse, and redeployment
• Reconfiguration of Assets
• Refurbishing of Assets
• Software Deployment
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TechSoup Role in Computer Recycling & Reuse
• Strengthen the computer reuse sector by identifying & implementing the business management practices necessary to attract a much higher volume of five year old and newer refurbishable computers and other electronic devices mainly from business and government
• Increase public & institutional awareness on how to usefully donate or supply equipment in to the reuse sector
• Increase public awareness on the environmental value of electronics reuse
• Effectively collect and divert a much larger percentage of over five year old and older computers & electronic equipment in to a responsible end-of-life recycling stream
• Organizes Annual Refurbishers Conference. Next one is in Toronto on May 5th and 6th http://www.crs.memberlodge.org
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Microsoft Authorized Refurbisher Programs
• Is a partnership of TechSoup & Microsoft to supply refurbishers, recyclers, & asset management companies with low-cost MS Windows volume licensing.
• Community MAR serves 900 refurbishers in 54 countries currently
• OEM MAR just launched and serves 6 US high volume asset management companies
• http://www.microsoft.com/oem/mar
• Community MAR Refurbishers are listed at:
http://www.microsoft.com/mar
http://www.techsoup.org/mar
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Cellphone Recycling
Similar value added services to computer recycling• Refurb, repair, and remarketing• Testing and sorting by carrier and market• Forward and reverse logistics for collections• Re-branding and co-branding collections
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Cellphone Recycling
Value added services, continued • Quality control and metrics• Data destruction• Data integration and real-time tracking• Support loaner phone programs• Parts recovery
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Design for Recycling Goals
Economic Improvements• Decrease disassembly time• Increase liberated value• Decrease learning curve
Environmental Improvements• Increase recyclable content
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Disassembly Curve
Figure 2: Net Revenue Curve
-5
0
5
10
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25
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
Time (min)
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Disassembly Time
D i s a s s e m b l y T i m e D i f f e r e n c e
0
1 0
2 0
3 0
4 0
5 0
6 0
1 2 3 4 5 6 7 8 9 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 0 2 1 2 2 2 3 2 4 2 5 2 6 2 7 2 8 2 9 3 0
T
i
m
e
M
i
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N u m b e r o f U n i t s
O l d D e s i g n I m p r o v e d D e s i g n
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In Summary…
• Fee-for-service opportunities
• Customized programs to fit client requirements
• Logistics services
• Revenue return to the client
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Thank you for your time today!
Questions for the panel?
