3Q13 RESULTS PRESENTATION - NOS · 3Q13 RESULTS PRESENTATION ... Cinema Gross Revenues by Distributor - Market ... De-consolidation of JVs in anticipation of IFRS 11 in 1Q14

14 November 2013

3Q13 RESULTS PRESENTATION

DISCLAIMER

This document contains forward looking information, including statements which constitute forward looking statements within the meaning of the

U.S. Private Securities Litigation Reform Act of 1995. These statements are based on the current beliefs and assumptions of our management and

on information available to management only as of the date such statements were made.

Forward-looking statements include

(a) information concerning strategy, possible or assumed future results of our operations, earnings, industry conditions, demand and pricing for our

products and other aspects of our business, possible or future payment of dividends and share buy back program; and

(b) statements that are preceded by, followed by or include the words “believes”, “expects”, “anticipates”, “intends”, “is confident”, “plans”,

“estimates”, “may”, “might”, “could”, “would”, and the negatives of such terms or similar expressions.

These statements are not guarantees of future performance and are subject to factors, risks and uncertainties that could cause the assumptions

and beliefs upon which the forwarding looking statements were based to substantially differ from the expectation predicted herein. These factors,

risks and uncertainties include, but are not limited to, changes in demand for the company’s services, technological changes, the effects of

competition, telecommunications sector conditions, changes in regulation and economic conditions. Further, certain forward looking statements are

based upon assumptions as to future events that may not prove to be accurate. Therefore, actual outcomes and results may differ materially from

the plans, strategy, objectives, expectations, estimates and intentions expressed or implied in such forward-looking statements.

Forward-looking statements speak only as of the date they are made, and we do not undertake any obligation to update them in light of new

information or future developments or to provide reasons why actual results may differ. You are cautioned not to place undue reliance on any

forward-looking statements.

ZON OPTIMUS is exempt from filing periodic reports with the United States Securities and Exchange Commission (“SEC”) pursuant to Rule 12g3-

2(b) under the Securities Exchange Act of 1934, as amended. Under this exemption, ZON OPTIMUS is required to post on its website English

language translations of certain information that it has made or is required to make public in Portugal, has filed or is required to file with the

regulated market Eurolist by Euronext Lisbon or has distributed or is required to distribute to its security holders.

This document is not an offer to sell or a solicitation of an offer to buy any securities.

2

3Q13 Highlights


3

Completion of Merger on 27 August and election of new Management team on 1 October

Creation of a larger, stronger and more competitive Telco group with the best NGN and 4G network and coverage in Portugal

Leading in Innovation with the best and most advanced services

Strong operating and financial performance in 3Q13

Continued focus on efficiency and cost control

Launch of ZON4i on 22 October, the first integrated communications and entertainment offer by ZON OPTIMUS

Integration projects well under way in line to capture synergies

3Q13 OPERATING REVIEW

4


PHONE MOBILE MONTHLY FEE INTERNET TV IRIS

116 CHANNELS 16 HD

100 MEGAS 500,000 Hotspots

Free Wi-Fi ZON@Fon

UNLIMITED in

Portugal and 50 international

destinations

2 UNLIMITED SIM Cards

with 200 MB/card

€ 79.99

One or two additional unlimited SIM Cards for only € 7.5/month each

Leadership in Innovation Launch of ZON4i – the best integrated communications and entertainment offer in the market

5


Plus:

600 thousand hotspots in Portugal, 12 million worldwide

MyZONcard – 2 for 1 movie going card

TV + NET + FIXED + 2 MOBILE SIM CARDS

IRIS at the forefront of innovation worldwide

Launch of Download to Own in 3Q13:

Download content to personal library

Available any time, anywhere, forever

Multiple platform viewing

Leadership in Innovation Launch of Download to Own in 3Q13

6


2011 2013

IRIS BY ZON FIBRA CHANGING THE WAY

TV IS WATCHED

ZON ONLINE TV WHEREVER AND WHENEVER

YOU WANT

TIMEWARP AUTOMATICALLY RECORD

THE PAST 7 DAYS

RESTART TV WATCH YOUR

FAVOURITE PROGRAMME FROM THE BEGINNING

JANUS AWARDS INSTITUT FRANÇAIS DU DESIGN

OPTIMUS 4G COMMERCIAL

LAUNCH

4G OPTIMUS WINS GPS AWARDS

2012 AND 2013

OPTIMUS KANGURU HOTSPOT 4G

PRODUCT OF THE YEAR 2012/ 2013

OPTIMUS HITS RECORD SPEEDS OF 300 MBPS IN 4G

OPTIMUS BOSTON

FIRST OWN BRAND 4G SMARTPHONE

OPTIMUS FIRST OPERATOR

TO TEST 4G ROAMING

156 channels

49 in HD

21 Exclusive

Multiplatform viewing with IRIS

Leadership in Innovation The best channel line up with the largest HD offer in the market. Launch of Benfica TV in July

7


BENFICA TV ON ZON ONLY € 9.90/MONTH

Targets the increasingly important youth market

Creates unique relationship

Freedom to contact anyone on any network

Gradually helps break the network effect

Unlimited use of the best communication and navigation APPS

Includes 500 mins/SMS/MMS for all networks for € 11.90 (500 Mb), € 13.90 (1Gb) or € 16.90 (2 Gb)

Leadership in Innovation Addressing the youth market with a new brand and value proposition

8


Unlimited Traffic

WhatsAPP Viber Skype Facebook Messenger

Blackberry Messenger

OPTIMUS LIGA: no network constraints

An all-net, flat-fee mobile tariff plan, designed for the lower end of the market

100 min / SMS / MMS for just € 9.99 / month

Add-on 200 MB data package available for € 2.90 / month

Leadership in Innovation All-Net tariffs – more freedom, no network restrictions

9


COST REDUCTION

NO NETWORK

CONSTRAINTS

Best Customer Experience ZON OPTIMUS has received numerous awards for customer service and satisfaction

10


For the 3rd consecutive

year Portuguese

customers vote ZON as

the best Pay TV provider

in Portugal. This year

ZON also ranked first in

the Broadband and

Fixed Voice categories.

European Customer Satisfaction Index Product of the Year

IRIS and Kanguru

Hotspot 4G were voted

Product of the Year

Consumer Choice

ZON’s state-of-the-art Pay

TV service, IRIS, was voted

best Consumer Choice and

OPTIMUS was considered,

for the second consecutive

year, favourite mobile

operator by Portuguese

customers

APCC distinguishes

OPTIMUS Customer

Care Service as the Best

in Portugal

Portuguese Contact Center Association

According to the Marktest Reputation Index 2013, ZON is the best national Pay TV operator, with a ranking of 73.72% compared with a sector average of 67.04%

Marktest Reputation Index

OPTIMUS was distinguished with the Best Customer Service EMEA (Europe, Middle East and Africa) – Large Operations and ZON with the Best Incentive Scheme

Contact Center World 2013

OPTIMUS Negócios’

Linha Express wins GPS

Award organized by

Orange

GPS Awards

Good operating results in 3Q13 Very strong net adds in IRIS – already 49% of cable 3&4 play base

3&4P Customers and Penetration of Cable Base

[Thousands, %]

IRIS customers and Penetration of 3&4P

Customer Base [Thousands, %]

11


Net Adds [Thousands]

688.8751.7 792.5

59.3%

62.4%

66.5%

30%

50%

70%

90%

110%

130%

150%

00

100

200

300

400

500

600

700

800

3Q11 3Q12 3Q13

+9.1% +5.4%

65.097.0

118.9

161.5193.0

234.8

284.4

338.7

390.3

9%14%

17%22%

26%30%

36%43%

49%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

00

50

100

150

200

250

300

350

400

450

3Q11 4Q11 1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13

18.8 32.1 21.9 42.6 31.4 41.8 49.6 54.3 51.5

Note: Ex-ZON

+ 6.4 thousand 3&4P net adds in 3Q13

725.0766.2

811.7

62% 64%68%

30%

35%

40%

45%

50%

55%

60%

65%

70%

75%

80%

200

300

400

500

600

700

800

3Q11 3Q12 3Q13

844.0960.2 995.4

71%

78%82%

40%

45%

50%

55%

60%

65%

70%

75%

80%

85%

00

200

400

600

800

1,000

3Q11 3Q12 3Q13

Good operating results in 3Q13

Broadband Subscribers

[Thousands, % of Penetration of Cable Base]

Fixed Voice Subscribers

[Thousands, % of Penetration of Cable Base]

12


Continued increase in Broadband and Fixed Voice subscribers

Note: Ex-ZON

+ 6.4 thousand Broadband net adds in 3Q13

+ 5.6 thousand Fixed Voice net adds in 3Q13

Basic, Premium and Blended ARPU

[3Q12 = Base 1]

13


+0.5%

+2.6%

-12.4%

0.80

0.85

0.90

0.95

1.00

1.05

1.10

3Q12 4Q12 1Q13 2Q13 3Q13

Blended ARPU Basic ARPU Premium ARPU

Basic ARPU +2.6%

Blended ARPU + 0.5%

Improved mix of customers with continued IRIS uptake

Lower yoy decline in premium channel ARPU

Good operating results in 3Q13 Improving customer mix driving ARPU improvement

Note: Ex-ZON


Mobile Subscribers

[Thousands]

14


33.5% 33.5%32.8%

33.9% 33.8%

3Q12 4Q12 1Q13 2Q13 3Q13

Positive net adds of 8k in 3Q13

Seasonality

Lower impact of the end of e-schools initiative

66.4% 66.7% 66.4% 66.5% 67.3%

33.6% 33.3% 33.6% 33.5% 32.7%

3,566.3 3,568.6 3,507.1 3,434.6 3,442.6

00

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

00%

20%

40%

60%

80%

100%

120%

3Q12 4Q12 1Q13 2Q13 3Q13

Pre-Paid Post-Paid

Positive net adds in Optimus mobile 3Q13

Data represents 33.8% of Service Revenues

Non SMS data at 79.7% of data revenues

Mobile ARPU remained flat at 10.8 euros

Data as % of Revenues

[%]

Note: Ex-OPTIMUS

2,3831,992

1,784 1,758

2,413

4.9 4.7 4.6 4.7 4.7

03

04

04

05

05

06

06

07

07

0

500

1000

1500

2000

2500

3000

3Q12 4Q12 1Q13 2Q13 3Q13

Tickets Sold Avg. Revenue Per Ticket

-2.1%

1.3%

-13.6%

-10.5%

Gross Revenue Attendance

ZON Market

Good operating results in 3Q13 Cinema going improved in 3Q13

Cinema tickets sold and revenue per ticket

[Thousands, Euros]

3Q13 Performance of Gross Revenues and

Attendance [%]

15


Ticket sales up by 1.3%

Market attendance – 10.5%

First IMAX screen opened on 20 June, 40,000 spectators in 3Q13

Source: ZON, ICA

Average Revenue per ticket down by 3.3%

Gross revenues down 2.1% in 3Q13

Market down by 13.6%


Cinema Gross Revenues by Distributor - Market

Share 3Q13 [%]

16


Source: ZON, ICA

ZON Audiovisuals maintaining strong leadership in Cinema Distribution

Revenues +5% in 3Q13, maintaining leading position

Distribution of 6 of the Top 10 box office hits movies in Portugal in 3Q13

57.6% market share of cinema distribution gross revenues in 3Q13

ZON OPTIMUS

57.6%

Columbia26.1%

Big Picture 2

12.0%

Others4.3%


17


Increased distribution network, present in most of the largest Angolan provinces, the largest network of

distribution agents and door-to-door sales people

Benfica TV launched in 3Q13

ZAP continues to perform very well

3Q13 FINANCIAL REVIEW

18


Pro-forma Financial Statements


19

Merger completed 27 August, statutory accounts include just 1 month Optimus and restatement of changes to accounting policies:

De-consolidation of JVs in anticipation of IFRS 11 in 1Q14

Sport TV (50%), Dreamia (50%), ZAP (30%)

EBITDA impact of -40.9 million euros in 9M12 and -40.6 million euros in 9M13

Capitalization of ZON SACs to align with OPTIMUS’ practice, also followed by other telecom operators

EBITDA impact of +16.1 million euros in 9M12 and +13.6 million euros in 9M13

Capitalization of certain movie rights in ZON Audiovisuals division following IAS 38

EBITDA impact of +17.8 million euros in 9M12 and +19.4 million euros in 9M13

Pro-forma accounts recognize 9 month consolidation of Optimus

Total Revenues

Consolidated Operating Revenues

[Millions of Euros]

20


Resilient consolidated revenue performance yoy: -2.1% in 3Q13

(2.1)%

373.7 365.8

3Q12 3Q13

Consolidated Operating Revenues Including 30%

ZAP Contribution [Millions of Euros]

382.4 377.3

3Q12 3Q13

(1.3)%

180.2 177.3

3Q12 3Q13

548.7 538.0

9M12 9M13

ZON Telco revenues:

ZON Telco Revenues

[Millions of Euros]

21


1.6% yoy decline of ZON Telco Revenues in 3Q13 - increased penetration of IRIS and gradual improvement in

Premium channel revenue trends throughout the quarter Increased promotional and retention activity in response to aggressive pricing campaign from a competitor

(1.6)% (1.9)%

-2.6%

-0.6%

-15.2%

0.80

0.85

0.90

0.95

1.00

1.05

3Q12 4Q12 1Q13 2Q13 3Q13

Total Basic Premium

86% 88%

14% 12%

3Q12 3Q13

Basic Revenues Premium Revenues

ZON ARPU revenue

ARPU Revenue Growth

[3Q12 = Base 1]

ARPU Revenue split

[%]

22


Premium ARPU revenues posted a yoy decline of 15.2% in 3Q13, however monthly premium ARPU revenues started to improve with the increase in the average number of premium channel subscriptions throughout the quarter

Basic ARPU revenues show great resilience to the challenging macroeconomic backdrop, declining only 0.6% yoy in 3Q13, supported by the price increase in 1Q13, by the resilience of the subscription of core services and by the growing penetration of IRIS customers

175.4 172.7

3Q12 3Q13

522.0504.9

9M12 9M13

OPTIMUS Telco Revenues

OPTIMUS Telco Revenues

[Millions of Euros]

23


(1.6)% (3.3)%

OPTIMUS Revenues declined by 1.6% to 172.7 million euros in 3Q13, again showing a sequential improvement

in the rate of decline (-1.7% in 2Q13 and -6.6% in 1Q13) Service revenues decreased by 2% in 3Q13, due to a yoy 8.8% drop in customer revenues due to the still

challenging macro environment, which was partially offset by an increase in operator revenues thanks to the seasonal boost in roaming during the summer

(2.5)%

16.2 15.8

3Q12 3Q13

13.3 14.0

3Q12 3Q13

+5.0%

Audiovisuals and Cinema Revenues

Cinema Revenues

[Millions of Euros]

Audiovisuals Revenues

[Millions of Euros]

24


Performance ahead of the market, despite challenging environment

Cinema Exhibition revenues declined 2.5% yoy in 3Q13 to 15.8 million euros, due to the 3.3% decrease in the average revenue per ticket sold, despite an improvement in the number of tickets sold

Audiovisuals revenues posted a good performance, with a 5% yoy increase in 3Q13

Cost focus

Consolidated Operating Costs

[Millions of Euros]

25


Group-wide efforts to contain and adjust the cost structure to the challenging environment are delivering results

OPEX fell by 2.5% to 225.9 million euros in 3Q13 with important savings being achieved in practically all relevant cost lines

231.7225.9

3Q12 3Q13

(2.5)%

701.4 665.6

9M12 9M13

(5.1)%

25.0 24.5

3Q12 3Q13

104.0 110.6

3Q12 3Q13

+6.4%

29.9 24.0

3Q12 3Q13

(19.9)%

72.7 66.8

3Q12 3Q13

(8.1)%

(2.1)%

Cost focus

Operating Costs

[Millions of Euros]

26


W&S Direct Costs Commercial Costs Other Op. Costs

Operating Costs

(millions of euros) 3Q13 Δ % Drivers

Other Operating Costs 66.8 (8.1%)8.1% reduction with continued strong cost discipline driving savings in areas such as support services, maintenance and repairs and

other SGA

110.6 6.4%

2.1% yoy decrease mainly due to lower average level of headcount at the telco division in comparison with 3Q12. Where possible

ZON OPTIMUS has made efforts to accommodate normal staff attrition levels and this average reduction in salary costs yoy does

not yet reflect any material impact of ongoing restructuring measures post-merger

6.4% increase mainly due to increased traffic costs led by the higher yoy MVNO customer base at ZON, a higher level of traffic

related costs from mass-calling services and an increase in wholesale activity in 3Q13

Commercial Costs 24.0 (19.9%)19.9% decrease mainly led by an effort to contain marketing related costs and by a seasonal decline in handset equipment sales

which is common in the summer months

W&S 24.5 (2.1%)

Direct Costs

EBITDA

Group EBITDA

[Millions of Euros]

27


Group EBITDA

[Millions of Euros]

EBITDA Margins

[%]

The Group EBITDA margin grew by 0.2pp yoy to 38.3% in 3Q13

Including the contribution from the 30% stake in ZAP, Consolidated EBITDA would have posted a marginal decline of 0.1% in 3Q13

EBITDA from the Audiovisuals and Cinema divisions grew by 6.9% to 10.5 million euros in 3Q13

* Adjusted for 2.9 million euros one-off provision in 1Q13, and following the capitalization of certain movie rights.

142.1 139.9

38.0% 38.3%

30%

31%

32%

33%

34%

35%

36%

37%

38%

39%

40%

30

50

70

90

110

130

150

3Q12 3Q13

(1.5)%

413.5 418.3

37.1%

38.6%

30%

31%

32%

33%

34%

35%

36%

37%

38%

39%

40%

30

80

130

180

230

280

330

380

430

9M12 9M13

+1.2%

36.5%

38.3%

35.3%

37.3%

40.1%

39.0%

1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13

Group Telco Aud + Cin *

34.6

18.4

3Q12 3Q13

92.7

76.5

9M12 9M13

Net Income Net Income

[Millions of Euros]

28


(46.8)% (17.5)%

(millions of euros) 3Q13 Δ % Drivers

Income Taxes (12.5) n.a.

12.5 million euros in 3Q13 compared with a charge of 5.7 million euros in 3Q12, due primarily to (i) a reduction in EBT of 85.0% to 6.1

million euros; (ii) recognition of incremental deferred tax assets generated by application of state tax surcharge and (iii) recognition of

deferred tax assets on investment related tax benefits. The last two impacts are non recurrent

Net Financial Expenses 17.6 10.3%

Net Financial Expenses 10.3% higher in 3Q13 at 17.6 million euros compared 3Q12, although flat in comparison with 2Q13. The yoy

increase is a result of a progressively higher average cost of interest as some older and less expensive financing lines matured and

with the entrance of the new retail bonds issued in June 2012. This effect is partially compensated by the lower average level of

consolidated debt

Other Expenses 32.8 n.a.Merger-related restructuring costs of around 16 million euros in 3Q13, reflect the first payments and provisions for curtailment costs.

Other costs related with one-off non-cash items resulting from alignment of accounting practices between ZON and OPTIMUS

Yoy decline of 2.4% to 83.5 million eurosD&A 83.5 (2.4)%

CAPEX decline in 3Q13

Total CAPEX

[Millions of Euros]

Telco CAPEX, Telco CAPEX / Telco Revenues

[Millions of Euros, %]

29


Lower Telco CAPEX mainly due to lower LTE deployment in comparison with previous years, with Telco CAPEX / Telco Revenues of 15.3% in 3Q13

Total CAPEX declined by 21.0% in 3Q13 to 61.6 million euros representing 16.8% of Total Operating Revenues

194.9

162.4

18.3%15.7%

00%

05%

10%

15%

20%

25%

30%

00

50

100

150

200

250

9M12 9M13

(16.7)%

69.653.2

8.3

6.91.5

77.9

61.6

3Q12 3Q13

Telecoms Audiovisuals and Cinema Non-Recurrent CAPEX

(21.0)%

64.1

47.2

79.4 74.7 79.8

3Q12 4Q12 1Q13 2Q13 3Q13

33.9

44.4

23.3 23.1

46.1

3Q12 4Q12 1Q13 2Q13 3Q13

Recurrent FCF

EBITDA – Recurrent CAPEX

[Millions of Euros]

Recurrent Free Cash Flow

[Millions of Euros]

30


Strong performance in EBITDA-Recurrent CAPEX led by the resilient level of EBITDA and the 21.0% decline in CAPEX in 3Q13. Recurrent Free Cash Flow generation of 46.1 million euros, up 36.0%yoy in 3Q13

Non-recurrent cash items in 9M13 include payment of part of remaining LTE license instalments (6 million euros), CAPEX for MPEG4 migration of DTH set-top boxes and some cash payments from ongoing restructuring process (3Q13).

+24.4% +36.0%

Solid Capital Structure, deleveraging to 1.7x Net Financial Debt / EBITDA

Change in Net Financial Debt

[Millions of Euros]

31


Net Financial Debt of 957.2 million euros at the end of 3Q13

Funded until 1H15

Net Financial Debt / EBITDA of 1.7x

Average cost of debt of 5.15% end 3Q13. Pro-forma cost of debt in 9M13 5.61%

1.9 years average maturity

957.2

6.2

7.5

15.9

6.7

4.9

79.8

995.8

3Q13

Other Items

Income Taxes Paid

Net Interest Paid

Long Term Contracts

Non-Cash Items andWorking Capital

EBITDA-RecurrentCAPEX

2Q13

Wrap-up

32


Solid operational and financial performance in 3Q13

Integration process well underway

Strong platform for growth across all market segments

Continued focus on efficiency and cost control

Consolidation of leading position in convergent domestic market

Appendix Financial Highlights

Operational Highlights

33


Financial Highlights

34


(Millions of Euros) 3Q12 3Q13 ∆ y.o.y. 9M12 9M13 ∆ y.o.y.

Operating Revenues 373.7 365.8 (2.1%) 1,114.9 1,083.9 (2.8%)

Telco 353.6 347.0 (1.9%) 1,064.3 1,034.7 (2.8%)

ZON Telco 180.2 177.3 (1.6%) 548.7 538.0 (1.9%)

OPTIMUS 175.4 172.7 (1.6%) 522.0 504.9 (3.3%)

Audiovisuals 13.3 14.0 5.0% 43.2 43.3 0.1%

Cinema Exhibition 16.2 15.8 (2.5%) 39.9 39.6 (0.5%)

Other (11.3) (13.9) 22.1% (38.9) (41.9) 7.9%

EBITDA 142.1 139.9 (1.5%) 413.5 418.3 1.2%

EBITDA Margin 38.0% 38.3% 0.2pp 37.1% 38.6% 1.5pp

Telco 132.2 129.4 (2.1%) 385.3 392.0 1.7%

EBITDA Margin 37.4% 37.3% (0.1)pp 36.2% 37.9% 1.7pp

Cinema and Audiovisuals 9.8 10.5 6.9% 28.1 26.3 (6.6%)

EBITDA Margin 38.1% 39.0% 0.9pp 37.5% 35.1% (2.4)pp

Income from Operations 56.5 56.5 (0.1%) 159.0 165.7 4.2%

Net Income 34.6 18.4 (46.8%) 92.7 76.5 (17.5%)

CAPEX (77.9) (61.6) (21.0%) (216.5) (188.8) (12.8%)

EBITDA minus Recurrent CAPEX 64.1 79.8 24.4% 197.0 234.0 18.8%

Net Financial Debt 980.2 957.2 (2.3%) 980.2 957.2 (2.3%)

CAPEX as % of Revenues 20.8% 16.8% (4.0)pp 19.4% 17.4% (2.0)pp

Net Financial Debt / EBITDA [x] 1.8x 1.7x n.a. 1.8x 1.7x n.a.

Operational Highlights

35


3Q12 3Q13 ∆ y.o.y. 9M12 9M13 ∆ y.o.y.

Homes Passed 3,224 3,286 1.9% 3,224 3,286 1.9%

RGUs 3,439 3,486 1.4% 3,439 3,486 1.4%

Triple Play Customers 752 792 5.4% 752 792 5.4%

Basic Subscribers 1,574 1,523 (3.3%) 1,574 1,523 (3.3%)

IRIS Subscribers 193 390 102.2% 193 390 102.2%

Fixed Broadband 766 812 5.9% 766 812 5.9%

Fixed Voice 960 995 3.7% 960 995 3.7%

Mobile 138 156 13.1% 138 156 13.1%

Blended ARPU (€) 34.7 34.9 0.5% 35.1 35.0 (0.2%)

Customers (EOP) 3,566 3,443 (3.5%) 3,566 3,443 (3.5%)

Pre-Paid Customers 2,367 2,316 (2.2%) 2,367 2,316 (2.2%)

Post-Paid Customers 1,199 1,127 (6.0%) 1,199 1,127 (6.0%)

Data as % of Service Revenues 33.5% 33.8% 0.4pp 33.3% 33.5% 0.1pp

Non SMS Data as % Data Revenues 76.3% 79.7% 3.4pp 76.4% 79.5% 3.1pp

Total #SMS/month/user 41.9 39.7 (5.3%) 41.5 39.3 (5.1%)

MOU (min.) 122.6 124.1 1.3% 122.7 122.6 (0.1%)

ARPU (€) 11.7 10.8 (7.7%) 11.6 10.6 (8.2%)

ARPM (€) 0.0951 0.0866 (8.9%) 0.0945 0.0868 (8.1%)

Total Accesses (EOP) 345 338 (1.9%) 345 338 (1.9%)

Corporates and SMEs 157 159 1.4% 157 159 1.4%

PTSN/RDIS 113 115 1.5% 113 115 1.5%

Broadband 32 30 (5.5%) 32 30 (5.5%)

Other & Data 12 14 17.6% 12 14 17.6%

Residential 188 179 (4.7%) 188 179 (4.7%)

PTSN/RDIS 79 67 (15.7%) 79 67 (15.7%)

Broadband 71 75 5.9% 71 75 5.9%

TV 37 37 (1.3%) 37 37 (1.3%)

ARPU per access - Retail (€) 20.9 20.5 (2.1%) 21.8 21.2 (2.9%)

Revenues per ticket (€) 4.9 4.7 (3.3%) 4.9 4.7 (3.8%)

Tickets sold ('000) 2,383 2,413 1.3% 5,822 5,956 2.3% Cin

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Contacts

36


José Pedro Pereira da Costa CFO Maria João Carrapato Head of Investor Relations [email protected] ZON OPTIMUS Rua Ator António Silva, 9 1600-404 Lisboa, Portugal Tel.: +351 21 782 47 25 Fax: +351 21 782 47 35

mailto:[email protected]



Documents

3Q13 RESULTS PRESENTATION - NOS · 3Q13 RESULTS PRESENTATION ... Cinema Gross Revenues by Distributor - Market ... De-consolidation of JVs in anticipation of IFRS 11 in 1Q14