A

Program InformationProgram Information (IR Office)

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative

Program Name: Industrial Maintenance CIP Code: 470303 Program Coordinator: Ralph Burton Program Prefix: INT

Division: General Education, Service, Transportation & Manufacturing TEchnologies Division Chair: Juliana Probst

B

Award InformationAward Information (Division Secretary) (College Catalog)

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative

AATCERSTC

Award Title CreditHours

Semester ContactHours

Award1 AAT Industrial Maintenance Technology 75 1,808

Award2 STC Industrial Maintenance/Millwright

Helper 27 704

C

Enrollment InformationEnrollment Information – Unduplicated Headcount/Fall Semester of Review Year (IR/IT

Trenholm State Community College Page 1 / 52

Offices) (RGTES)

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative

Total Enrollment STC CERT AAT

FA2014 31

Fall Semester Enrollment Trends (Unduplicated) (IR/IT Offices) Fall 2014 Fall 2013 Fall 2012 Fall 2011

New Students 5 11 9 8Program Enrollment 31 30 26 31Program Graduates 1 2 0 8

Credit Hours Produced 290.00 277.00 266.00 304.00Exit Students 4 3 0 11Student FTE 18 21 19 20

Fall Semester Review Year Enrollment Demographics (IR/IT Offices)

Gender/Status Total Male Female Full­Time Part­TimeHeadcount 31 31 0 12 19 Program % 100% 100% 0% 39% 61%

Race White Black Hispanic NativeAmerican Asian Multi­race Unknown Other

Headcount 13 18 0 0 0 0 0 0 Program % 42% 58% 0% 0% 0% 0% 0% 0%

<18 18­19 20­21 22­24 25­29 30­34 35­39 40­49 50­64 65+

1 7 3 4 2 5 4 1 4 0

(SHUHC)

D Trenholm State Community College Page 2 / 52

Program Performance TrendsProgram Performance Trends (IR/IT Offices) (COE Report)

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative

2011 2012 2013Completion Rate 72.73 90.90 100Placement Rate 87.50 100 100Licensure Rate N/A N/A N/ARetention Rate 50.00% 50.00% 75%Fall FTE Students 20 19 21

2011 2012 2013Fall FTE Faculty 1 1 1Fall Student/TeacherRatio 20 to 1 19 to 1 21 to 1

Fall Total Credit Hours 304.00 266.00 277.00 Fall Credit Hours/FTE Faculty 304 266 277

Completions (IPEDS)

SU10­SPR11 SU11­SPR12 SU12­SPR13STC ­ 0CER ­ 0AAT ­ 5

STC ­ 1AAT ­ 15

STC ­ 1AAT ­ 9

E

Program Satisfaction TrendsE. Program Satisfaction Trends (IR Office/Program Coordinator)

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative

Trenholm State Community College Page 3 / 52

2009­10 2010­11 2011­12 2012­13 2013­14

EmployerSatisfaction

Excellent­0%VeryGood­75%

Good­0%Fair­25%

I was not thecoordinatorduring this

time

This is my firstsummer as programcoordinator. I don'thave Employer orAlumni surveys

This is mysecond

summer ascoordinator. Idon't have

alumnior Employer

surveys

This is mythird summeras coordinator. I don't haveEmployer or

alumniSurveys

StudentSatisfaction(ACTStudentOpinion)What is youroverallimpressionof the qualityof educationat this 2­yearcollege?

Excellent­23.8%Good­38.1%

Average­33.3%Below

Average­4.8%

Excellent­16.7%

Good­66.7%Average­16.7%

Excellent­22.2%Good­44.4%

Average­33.3%

Excellent­22%Good­67%

Average­11%

Excellent 32% Good 52% Average 12%

AlumniSatisfaction

Excellent­33.3%VeryGood­66.7%

Not thecoordinator at

this time.Don't have orknow where

the documentsare.

Excellent­50%Very Good­25%

Good­25%

2013completerstudents100%

2014completerstudents100%

Completer SatisfactionOverall, I amsatisfied withthe education Ireceived atTrenholm

Yes­100% Yes­100% Yes­100% Yes­100%

AdvisoryCommittee Satisfaction

Excellent­71.4%Good­28.6%

Excellent­69.2%

Good­15.4%Fair­15.4%

I was not theprogram coordinatorat this time. I don'thave or know wherethe documents are.

Excellent­25%Good­25%Fair­25%

Excellent ­50%

Good ­ 50%

Program coordinators should describe how they plan to address the issuesexpressed in surveys, if necessary. The coordinator will develop a plan Program Rectification:

Trenholm State Community College Page 4 / 52

Sources

student satisfaction 13

2013 EXIT SURVEY 2

2013 EXIT SURVEY 3

2013 EXIT SURVEY 4

2013 EXIT SURVEY 5

2013 EXIT SURVEY 6

2013 EXIT SURVEY 7

2013 EXIT SURVEY 8

2014 EXIT SURVEY 1

2014 EXIT SURVEY 2

2014 EXIT SURVEY 3

2010 Employers Satisfaction Survey

2011 Completer Exit Survey

2012 Alumni Satisfaction Survey

2012 Completer Exit Survey

2013 ACT Student Opinion Survey

2013 Completer Exit Survey

2014 Completer Exit Survey

F

Program Cost/Investment TrendsF. Program Cost/Investment Trends (Business Office/Program Coordinators)

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative

Trenholm State Community College Page 5 / 52

2009­10 2010­11 2011­12 2012­13 2013­14

Instructional Cost*119,998.96 144,882.31 121,652.72 77,900.60 23,377.53

EquipmentMaintenance/Replacement

NA

$8.810.00Cost ofequipment andsupplies

$1362.00Cost ofequipmentand supplies

$ 7952.00Cost ofequipmentand supplies

$1000.00Supplies

New Equipment (not replacement ofnon­repairableequipment)

NA $3260.00 Newrobotprotective cage

NA

$2513.00NewP.L.C.'s

NA

*Includes salary, benefits and other expenses.

Equipment Description. List equipment either replaced or purchased. (ProgramCoordinators)

Description 2009­10 2010­11 2011­12 2012­13 2013­14

Equipment

Replacement Electrical, Building supplies and Misc,

tools2010/2011

General Supplies: Electrical Wire &fittings 2011/2012

Electrical, Building & Misc. tools2012/2013 Office Suplies2013/2014

NA $8810.00 $1362.00 $7952.00 $1000.00

New Equipment (not replacement of non­repairable equipment) Robot Protective enclosure 2011 New P.L.C.'s Allen Bradley 2012/2013

NA $3260.00 NA $2513.00 NA

NOTE: If equipment was donated by another source, you must note it here.

Trenholm State Community College Page 6 / 52

Sources

adv. comm.

2.Advisory Committee Meeting 09­25­11

3.Advixory Committee Meeting 06­06­12

4.Advisory Committee Meeting 01­21­13

5.Advisory Committee Meeting 06­18­13

6.Advisory Committee Meeting 01­15­14

7.Advisory Committee Meeting 11­26­14 (Autosaved)

committee

G

Program Opportunities/Industry TrendsProgram Opportunities/Industry Trends

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative Hourly Wage Rates (IE Office/Department of Industrial Relations Labor Market Info­http://www2.labor.alabama.gov/OES/Wage/wagesbyalpha.aspx)

Trenholm State Community College Page 7 / 52

OccupationalCode

Occupational

Title

Avg. EstimatedEmployment

Entry Level

Hourly Wage

Entry Annual Salary

Avg.

HourlyWage

Avg. Annual Salary

ExperiencedHourlyWage

113051 IndustrialProductionManagers

170 $47.49 $98,768 $33.79 $70,286 $54.33

173026 IndustrialEngineeringTechnicians

40 $26.38 $54,872 $17.44 $36,266 $30.85

Occupational Employment Projections (IE Office/ALDIR Labor Market Information ­ http://www2.labor.alabama.gov/Projections/Occupational/Proj2020/Statewide/Architecture.aspx

ProjectedEmployment

2020Growth Rate Total Annual

Openings Growth Replacement

OccupationalTitle State

Local (Region7)

State Local (Region7) State

Local (Region7)

State Local (Region7) State

Loca(Region7)

IndustrialEngineering 780 70 1.23 1.55 25 0 10 0 15

IndustrialProduction 2,430 190 1.76 1.73 85 5 40 5 50

Industry Partner Job Opening Projections (Program Coordinator)

Trenholm State Community College Page 8 / 52

Industry 12­18 Months 2­5 Years 10 Years

Pulp & paper International Paper 30 to 40 positions No clear indication this far out NA

Automotive Tear 2 suppliers 10 to 20 positions No clear indication this far out NA

Chemical Sabic Inc./G.E. Plastics 5 to 10 positions no clear indication this far out NA

NA NA NA NA

Anticipated Industry Trends That Will Affect Changes in Curriculum and/orEquipment (Program Coordinator)

Description of Anticipated Change Timeframe in Which Changes Will BeNeeded

More emphasis on Controls, Instrumentation &electrical Next four to five years

NA NA NA NA

Sources

job projections

by reagon 2­5 years

Jobs ten years out

H

Program Goals and ObjectivesProgram Goals and Objectives

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative

Trenholm State Community College Page 9 / 52

Program Performance Results

College WidePreviousyear

(IR Office)

Program PreviousYear

(IR Office)

Objective Next Year (Program Faculty)

Enrollment PercentChange(Previous Fall Term2013 to Fall Term2014)

­1.48% FA2014 ­ 31FA2013 ­ 30

+3%

To increase enrollmentby 5%

Completion Rate 76% AAT ­ 100% Maintain currentCompletion Rate

Placement Rate 90% AAT ­ 100% Maintain currentPlacement Rate

Licensure PassageRate 83% N/A N/A

Retention Rate 50% 75% To maintain 75% orabove retention rate

Student/TeacherRatio 13:1 21:1 12:1

Credit Hours/FTEFaculty 192 277 To maintain Full­time

faculty status % of ProgramsAchieving ViabilityCriteria

2011­12 through2013­14

52% INT program does not

meet viabilitystandard

To maintain a 7.5 studentgraduate within a 3 year

period

Program Viability Data* 3­Year Average SU11­SPR12 SU12­SPR13 SU13­SPR14

INT 5.6 9 1 7 *Based on ACHE Criteria for Program Viability: Program must have a minimum average of 7.5graduates during a three­year period, with the viability being calculated for each award levelseparately. Only long certificates and associate degrees are used in the calculations. Source:IPEDS Completions

Trenholm State Community College Page 10 / 52

Program EnhancementGoals Goal Statement (Program Faculty)

Curriculum Revisions

To create and update the INT curriculum to utilizenewly purchased equipment (electrical motors, motorcontrols). To revise the INT curriculum with postsecondary department of education in order to satisfystudent learning, student preparation and successfuljob placement.

Accreditation/Certification

To maintain NCCER (National Center for ConstructionEducation and Research) Instructor Certification(renewed in December 2014). To maintain COErequirements and SACSCOC requirements.

Professional Development

To attend all mandatory faculty training sessionsthrough Trenholm and Postsecondary. To maintainNCCER. To maintain certification as a FANUC roboticsinstructor. To continue and complete the second(intermediate) MOODLE training.

EquipmentAdditions/Upgrades

Im in the process of establishing a RoboticsMaintenance Lab to introduce robotic maintenanceconcepts.

Co­Op EducationOpportunities

Continue to accept Maintenance curriculum credits fromGreenville High School students.

I

Uniqueness of program (Program Faculty)Note any factors that serve to make this program unique and possibly worthy of continuationeven though it may have low enrollment and or high program costs. Unique programs arethose with special characteristics, special populations, a special market niche, including, butnot limited to, singular program type in a geographical area or section of the state, highpassing rates of graduates on licensure examinations, high placement of graduates in theworld of work, high student GPA performance upon transfer to four­year institutions, uniqueinstructional methodology employed, special qualities in faculty personnel, special studentspopulation, local, state or national emphasis, public relations value, and other factors.

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative The Industrial Maintenance department is growing in an area of Alabama where industrialgrowth has expanded three fold. Our program is unique in that we are the only provider of welltrained maintenance technicians within a fifty mile radius. With such diversity of industryTrenholm State Community College Page 11 / 52

trained maintenance technicians within a fifty mile radius. With such diversity of industrywithin our area, We are now placing 100% of graduates in full time positions throughout thearea. Our new facility on the Patterson Campus is now equipped with newly installed andupdated equipment. New curriculum changes have been requested and approved by thecollege. New Programmable Logic Controllers, Motors and lab platforms are in place.Enrollment is up. The completion rate is up. Retention rate is improving as well. A new Title forthe Department has been approved by the Maintenance Advisory Committee. IndustrialSystems & Automation, is suggested as a replacement for Industrial Maintenance. Ourcommittee members are committed to the changes recommended by the departments newcoordinator Ralph Burton. The President of the college directed that changes be made to thenew facility that have produced major improvements in teaching and learning opportunitiesbrought about by the massive introduction of robots and the establishment of the certificationfor robotic training through Ralph Burton's Certification as a Robotic Training Instructor.Certification by The National Center for Construction and Research, NCCER has beenestablished and is now under way with Area High Schools with Ralph Burton as the CertifiedInstructor.

Sources

department name change

advisory committee 6­4­14

revised curriculum 2014

J.A

Schedule A. Instructional Performance/Student LearningBased upon the Program Review, comment on this program's strengths andchallenges utilizing the headings listed below. If appropriate, list any suggestedplan of action you have that will address strengths or challenges. (See attachedSchedules A, B, C, D, E, and F). Program Coordinators are required to complete allschedules and provide appropriate documentation to support these performancemeasures.

Schedule A. Instructional Performance/Student Learning

Performance Indicators:Student Progress (pre­ & post­test differences, percent continuing to next course,percent receiving passing grade, percent withdrawal/drop)Learner­Centered Teaching (use of variety of teaching methods multi­mediapresentation, web delivery techniques [such as email, listerve, and discussion groups],web­based research projects, group projects, peer­assisted learning, use of learningstyle assessments, and independent research assignments)

Trenholm State Community College Page 12 / 52

Instructor Credentials (percent of faculty meeting SACS standards, percent of facultymeeting Postsecondary standards, number of years of industry­related experience)Student Satisfaction (classroom engagement, adherence to syllabus, regular feedbackon student performance, supportive of student needs)Adherence to Policy (class starts on time, no­show reports completed on time, pro­active intervention occurs on regular basis, office hours maintained, deadlines regularlymet)

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative STRENGTHS:

Student Progress­ Student progress when evaluated by completion and placement statistics would tend toindicate a successful approach to training. With an 100 % placement rate and 8 completers itcan be said training and learning is taking place Other indicators are the employersatisfaction rate at 100% and the exit survey at 100%; these would tend to reinforce thispositive assessment of instructional performance and student learning. I currently have no preor post test. All completers or 100% continue to the next class. All completers or 100% havepassing grades and my drop rate is approx. 2%,

Learner­Centered Teaching –

Multi­media presentationMulti­media with­in The Industrial Maintenance department takes place with regularity inboth the classroom and lab environment. For example, the technical computer lab isequipped with an instructor workstation, multimedia projector, and technical softwarewhich allows the instructor to demonstrate instruction sets in PLC lab activities tostudents as they work on assigned projects. PowerPoint and vendor provided softwareby way of internet are all a part of the delivery process.Web delivery techniques [such as WWW.DROPBOX.COM],This delivery method is in place within the department. The College’s online platform,Moodle, has not proven to be reliable or effective for our instructional delivery. We areconsidering Moodle as a stand alone delivery system as opposed to internet baseddelivery system.Group Projects:Group projects are in place where feasible. Special Topics (INT­180) is a classes wheregroup projects is in place and work well.Peer­assisted learningQuite often this is used when a student demonstrates a high skill level and strongknowledge base in an area where another student needs help. We will when we can usethis method. In addition, exceptional students are encouraged to apply for tutorpositions with Student Support Services where they can be assigned to assist their peersin program classes and earn a paycheck at the same time. Use of learning style assessmentsAll students in the Industrial Maintenance Program are required and advised to enroll inTrenholm State Community College Page 13 / 52

All students in the Industrial Maintenance Program are required and advised to enroll inORI 101 within the first two semesters of attendance. In this class, they are given alearning styles inventory and provided with individual results, as well as tips andtechniques for utilizing their learning strengths and improving their weaknesses. Inaddition, instructors within the Industrial Maintenance Department intentionally observestudent behavior and reactions in various learning settings to determine the student’sskills, knowledge, and aptitude for hands­on work, and adjust their teaching styleaccordingly. Independent research assignmentsIndependent research assignments are not used as often as we would like. More oftenthan not the students computer skills are not sufficient to cause this process to bebeneficial. Most students are weak in this area and do poorly as a result. Traditionalresearch presents another area of concern. Lack of methodology, research and writingskills become problems for the student to overcome.

Instructor Credentials –

Student Satisfaction­

Classroom engagement:Efforts are made at every turn to engage students as individuals and as groups so as toassess their position with regard to delivery of content. Adherence to syllabus:A syllabus becomes the marker for course progression and direction. The syllabus is ourguide to a successful learning and teaching experience.Regular feedback on student performance:Students are by class or weekly advised as to their progress in the progression anddirection of the class content.Supportive of student needs: Student needs are in every way a daily part of our concerns and efforts to present as in­depth a class as possible.

Adherence to Policy – Policy provides a road map to success. We don’t look at policy as being some mean old persontelling us what to do.(classes start on time, no­show reports completed on time, pro­active intervention occurs onregular basis, office hours maintained, deadlines regularly met)CHALLENGES: Industrial Maintenance has a number of challenges ahead, to many to address in this format.Two such challenges are: 1.Student’s lack of or absents of willingness to read. A readingassignment is the least effective outcome one can expect. 2.Time management is alwaysmentioned as a challenge. One can’t manage what one dosent have! To do all the wonderfulthings mentioned in the way of performance evaluation, hands­on assessment, Lab building,Lam maintenance, computer enhanced course work and all the other desired methods requiretime to be managed toward the production of and success of such efforts. Administeringschool affairs has become more important than teaching students.

SUGGESTED PLAN OF ACTION:1. As to student failure to read, The elimination of handouts is now in effect. Insteadrequired hand written notes are to be taken during lectures. The intent is to increase the

Trenholm State Community College Page 14 / 52

required hand written notes are to be taken during lectures. The intent is to increase theattention level during lectures and incorporate the mechanics of writing that isconsidered to enhance the learning process.

2. Teaching students, not running the schools is the solution to problems in the classroom.

Trenholm State Community College Page 15 / 52

Sources

ind. maintenance

2013 EXIT SURVEY 1

2013 EXIT SURVEY 2

2013 EXIT SURVEY 3

2013 EXIT SURVEY 4

2013 EXIT SURVEY 5

2013 EXIT SURVEY 6

2013 EXIT SURVEY 7

2013 EXIT SURVEY 8

2014 EXIT SURVEY 1

2014 EXIT SURVEY 2

2014 EXIT SURVEY 3

PLAN TO IMPROVE 2014

J.B

Schedule B. Curriculum and Course(s) of StudyBased upon the Program Review, comment on this program's strengths andchallenges utilizing the headings listed below. If appropriate, list any suggestedplan of action you have that will address strengths or challenges. (See attachedSchedules A, B, C, D, E, and F). Program Coordinators are required to complete allschedules and provide appropriate documentation to support these performancemeasures.

Schedule B. Curriculum and Course(s) of Study

Performance Indicators:Program Enrollment LevelsEnrollment Growth Rate (new student enrollment)Program Advisory Committee Recommendations (attach minutes for current academic year)Industry Surveys (expected trends in curriculum needs)Trade Journal Articles (forecasts of future industry needs)Labor Market Data: Employment Projections (expected curriculum needs)

Trenholm State Community College Page 16 / 52

Labor Market Data: Employment Projections (expected curriculum needs)Employer Satisfaction Survey (relevance of program competency emphases)Alumni Satisfaction Survey (relevance of courses and topics covered)

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative STRENGTHS:

We Maintain current occupation­specific contentThe past activities of the program met past occupation­specific content. Changes havebeen implemented in content when it was clear changes were needed.Changes in curriculum have been implemented. Occupation specific content did notdiminish rather it improved and those improvements continue and will do so until wereach our goal. We Produce successful student achievement statisticsThe past activities of the program achieved successful statistics and that trend continuesto improve. Changes were suggested, and 100% of the physical improvementssuggested, such as new equipment unused but new equipment is in place and as a resultmy objective to better utilize that equipment, student learning outcomes are improved.Completion of program objectivesThe past activities of the program produced Completion rates up from 2011 as aregraduate rates up in 2013 program completers are trending toward a 100% completionrate.

Program Enrollment LevelEnrollment is up for the past three semesters with an increase of 10 new students inthe spring 2014, 5 new students in the summer of 2014, seventeen new students inthe fall of 2014.New student enrollment:

The past activities of the program met its objectives in terms of viability.Things have changed. 100% of the improvements suggested, To the craft committee,both physical improvements such as new equipment is in place and as a result myobjective to better utilize that equipment. Student learning outcomes were improvingand have improve in every respect. The programs curriculum changes have beenaccepted, a name change for the department is under consideration. Enrollment is upfor the past three semesters with an increase of 10 new students in the spring 2014, 5new students in the summer of 2014, seventeen new students in the fall of 2014.

Program graduates 2014:Industrial Maintenance graduated eight students in 2014

Enrollment Growth Rate:Enrollment is up for the past three semesters with an increase of 10 new students inthe spring 2014, 5 new students in the summer of 2014, seventeen new students inthe fall of 2014.Trenholm State Community College Page 17 / 52

Program Advisory Committee Recommendations:Our committee for the most part is in agreement with our approach to training. We have agood base of employers from which to draw our information. However less and less requestfor potential employees has been observed. Their concerns have shifted form that of whom weare training to that of what we are training and how we are doing it.

Industry Surveys:Expected trends in curriculum modifications is and always should be expected. Technology isalways changing; the problem is and always will be keeping up with those changes. Most oftenequipment is at the top of the list as far as advancements in technology. New methods onlyrequire additional training; new equipment requires major investments in the equipment andadditional training.

Trade Journal Articles:Trade journals are not a good source of information when projecting employment trends.The tendency is to show wide range of data as opposed to more local projections. I indicatedthis in 2010 and it remains true today in 2015.

Labor Market Data: In 2010 statistics indicated locally a negative growth of ­1.17 % in Industrial Maintenance andthe state growth rates show a 0.07% growth rate in Industrial Maintenance. Things havechange in the areas of industrial manufacturing more industries, better pay, better workingconditions are the rule of the day. Demands are high for a better and more skilled workforce.In 2015 the growth rate has increased not only in the number of jobs but more over the typesof jobs being offered.

Employer Satisfaction Survey:As indicated in the last review and the now current statistics we show 100%satisfaction as indicated by the companies submitting opinions. I can only relate tothat information provided by industry and submit to you upon request anycomments and or opinions I might have regarding this information. On the surface itwould appear we are in touch with industry and their needs. In 2014 and 2015 weplaced active students in major automotive industries as apprentice employees withan over all review of 100% satisfaction.Alumni Satisfaction Survey:We are always seeking to improve the way we present information to students. I cannot makechanges in the overall program without information on a class by class basis in an attempt todetermine the reasons or reason a student was not satisfied with a class or program. We haveduring 2014 and 2015 had no reports of dissatisfaction with classes or the overall program. Infact we have had a high return of what can be considered overwhelming satisfaction withchanges and improvements made in classes and the program. CHALLENGES: 1. A departmental name is still an issue; Industrial Systems and Automation Technologywill attract younger adults as would, Engineering Technology. With the advancements intechnology and equipment it seems to me the next logical thing to do would involve amore descriptive job title. A real effort on the part of the school should be undertaken toaddress a new and more descriptive department title.

Trenholm State Community College Page 18 / 52

SUGGESTED PLAN OF ACTION:I will submit the third advisory committee minutes that address suggested changesin title and curriculum.

Sources

adv.commettee recs.

adv. comm. 11 24 2014 one

adv. comm. 11 24 2014 three

adv. comm. 11 24 2014 two

Advisory Committee Meeting 11­26­14 (Autosaved)

2013 EXIT SURVEY 1

2013 EXIT SURVEY 2

2013 EXIT SURVEY 3

2013 EXIT SURVEY 4

2013 EXIT SURVEY 5

2013 EXIT SURVEY 6

2013 EXIT SURVEY 7

2013 EXIT SURVEY 8

2014 EXIT SURVEY 1

2014 EXIT SURVEY 2

2014 EXIT SURVEY 3

Advisory Committees Survey 1

Advisory Committees Survey 2

Advisory Committees Survey 3

Advisory Committees Survey 4

J.C

Schedule C. Facilities, Equipment, and ResourcesBased upon the Program Review, comment on this program's strengths andchallenges utilizing the headings listed below. If appropriate, list any suggestedplan of action you have that will address strengths or challenges. (See attachedSchedules A, B, C, D, E, and F). Program Coordinators are required to complete allTrenholm State Community College Page 19 / 52

Schedules A, B, C, D, E, and F). Program Coordinators are required to complete allschedules and provide appropriate documentation to support these performancemeasures.

Schedule C. Facilities, Equipment, and Resources

Performance Indicators:Adequacy of Space (determined by Program Advisory Committee, Space Utilization Report,and Student Satisfaction Survey) Environment Conducive to Learning (Student Satisfaction Survey, Completer Exit Survey,Graduate Satisfaction Survey) Adequacy of Resources (Student Satisfaction Survey, Completer Exit Survey, GraduateSatisfaction Survey, Student/Teacher Ratio, Credit Hours/FTE Instructor) Operation of Equipment (Student Satisfaction Survey, Completer Exit Survey, GraduateSatisfaction Survey) Relevance of Equipment (Program Advisory Committee, Alumni Satisfaction Survey)

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative STRENGTHS:

Classroom engagement:Efforts are made at every turn to engage students as individuals and as groups so as toassess their position with regard to delivery of content. Adherence to syllabus:A syllabus becomes the marker for course progression and direction. The syllabus is ourguide to a successful learning and teaching experience.Regular feedback on student performance:Students are by class or weekly advised as to their progress in the progression anddirection of the class content.Supportive of student needs: Student needs are in every way a daily part of our concerns and efforts to present as in­depth a class as possible.Student exit surveys suggest the current approach to training is satisfactory and in linewith course objectives.

Adequacy of Space:The working labs are sufficient in size and content in that they allow ample room for theaverage class size of twelve students. The building is also very spacious and in newcondition. Storage area is limited to small areas all about the building and could be improvedby the addition of an external storage building. Environment Conducive to Learning:The buildings internal areas are very close to industrial work areas in that they are compact tothe point that there is no wasted space but enough working area to allow each student theTrenholm State Community College Page 20 / 52

the point that there is no wasted space but enough working area to allow each student theability to move about with ease. Adequacy of Resources:Resources are sufficient and easily allow the average students access to a variety ofequipment normally found in an industry setting. Operation of Equipment:There is no equipment considered beyond repair or unused located in the building. All most allthe equipment is new or in like new condition. Relevance of Equipment: Every piece of equipment is used regularly as required or needed.

CHALLENGES: Most if not all industrial Maintenance challenges have been met over the past few years andwhat is needed at this point is general maintenance of the building and equipment.

SUGGESTED PLAN OF ACTION: Plans are in effect that address general equipment and building maintenance.

Sources

student surveys

2013 EXIT SURVEY 4

2013 EXIT SURVEY 5

2013 EXIT SURVEY 6

2013 EXIT SURVEY 7

2013 EXIT SURVEY 8

2014 EXIT SURVEY 1

2014 EXIT SURVEY 2

2014 EXIT SURVEY 3

6.Advisory Committee Meeting 01­15­14

ADVISORY COMMITTEE EVALUATION 2014

ADVISORY COMMITTEE EVALUATION 2014 #2

ADVISORY COMMITTEE EVALUATION 2014 #3

ADVISORY COMMITTEE EVALUATION 2014 #4

J.D Trenholm State Community College Page 21 / 52

J.D

Schedule D. Quality of Student ExperienceBased upon the Program Review, comment on this program's strengths andchallenges utilizing the headings listed below. If appropriate, list any suggestedplan of action you have that will address strengths or challenges. (See attachedSchedules A, B, C, D, E, and F). Program Coordinators are required to complete allschedules and provide appropriate documentation to support these performancemeasures.

Schedule D. Quality of Student ExperiencePerformance Indicators:

Student Satisfaction (Overall level of satisfaction, specific high and low points)Completer Satisfaction (Overall level of satisfaction, specific high and low points)Alumni Satisfaction (Overall level of satisfaction, specific high and low points)Student Advising Experience (problems encountered, student satisfaction)Student Development and Student Services (instructor interventions, referralsmade, appointments kept)Assessment and Placement Policies Followed (number of exceptions allowed)

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative STRENGTHS:

Use of learning style assessmentsAll students in the Industrial Maintenance Program are required and advised to enroll inORI 101 within the first two semesters of attendance. In this class, they are given alearning styles inventory and provided with individual results, as well as tips andtechniques for utilizing their learning strengths and improving their weaknesses. Inaddition, instructors within the Industrial Maintenance Department intentionally observestudent behavior and reactions in various learning settings to determine the student’sskills, knowledge, and aptitude for hands­on work, and adjust their teaching styleaccordingly. Group projects are in place where feasible. Special Topics (INT­180) is aclasses where group projects is in place and work well. In addition, exceptional studentsare encouraged to apply for tutor positions with Student Support Services where theycan be assigned to assist their peers in program classes and earn a paycheck at thesame time.

Student Satisfaction:

Classroom engagement:Efforts are made at every turn to engage students as individuals and as groups so as toassess their position with regard to delivery of content. Adherence to syllabus:

Trenholm State Community College Page 22 / 52

Adherence to syllabus:A syllabus becomes the marker for course progression and direction. The syllabus is ourguide to a successful learning and teaching experience.Regular feedback on student performance:Students are by class or weekly advised as to their progress in the progression anddirection of the class content.

Completer Satisfaction:Student progress when evaluated by completion and placement statistics would tend toindicate a successful approach to training. With an 100 % placement rate and 8 completers itcan be said training and learning is taking place Other indicators are the employersatisfaction rate at 100% and the exit survey at 100%; these would tend to reinforce thispositive assessment of instructional performance and student learning.

Alumni Satisfaction: With an 100 % placement rate and 8 completers it can be said training and learning is takingplace Other indicators are the employer satisfaction rate at 100% and the exit survey at100%; these would tend to reinforce this positive assessment of instructional performanceand student satisfaction.

Student Advising Experience: With an 100 % placement it can be said training and learning is taking place Other indicatorsare the employer satisfaction rate at 100% and the exit survey at 100%; these would tend toreinforce this positive assessment of instructional performance and student advising.

Student Development and Student Services: Exceptional students are encouraged to apply for tutor positions with Student SupportServices where they can be assigned to assist their peers in program classes. Assessment and Placement Policies Followed:

CHALLENGES:

We have a number of challenges ahead of us, to many to address in this format. Two suchchallenges are:

1. As an instructor the greatest challenge I face on a day to day basis is to overcome thestudent’s lack of or absents of willingness to read. A reading assignment is the leasteffective outcome you can expect. In fact, i no longer test for the results of a readingassignment. I expect and get no results from the effort.

2. Time management is, I’m sure always mentioned as a challenge. You can’t manage whatyou don’t have! To do all the wonderful things mentioned in the way of performanceevaluation, hands­on assessment, Lab building, Lam maintenance, computer enhancedcourse work and all the other desired methods require time to be managed toward theproduction of and success of such efforts. Administering school affairs has become moreimportant than teaching students.

SUGGESTED PLAN OF ACTSuggested changes to curriculum, Program Title have been under consideration forsome time. It appears the curriculum is near completion.

SourcesTrenholm State Community College Page 23 / 52

Sources

advisory comm.

#2ADVISORY COMMITTEE EVALUATION 2014

2013 EXIT SURVEY 4

2013 EXIT SURVEY 5

2013 EXIT SURVEY 6

2013 EXIT SURVEY 7

2013 EXIT SURVEY 8

2014 EXIT SURVEY 1

2014 EXIT SURVEY 2

2014 EXIT SURVEY 3

adv. comm. june 2014 m3

advisory committee 6­4­14

ADVISORY COMMITTEE EVALUATION 2014

resubnmitted curriculum 2015

unit plan 2015

J.E

Schedule E. Institutional SupportBased upon the Program Review, comment on this program's strengths andchallenges utilizing the headings listed below. If appropriate, list any suggestedplan of action you have that will address strengths or challenges. (See attachedSchedules A, B, C, D, E, and F). Program Coordinators are required to complete allschedules and provide appropriate documentation to support these performancemeasures.

SCHEDULE E: Institutional Support

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative Trenholm State Community College Page 24 / 52

Narrative STRENGTHS: Our program is strong and support from the institution is good.Technical education requires atremendous amount of money to produce a skilled workforce. Equipment has been purchasedand placed in service. Students are training in a professional environment, clean and wellmaintained. Requested curriculum changes are underway. A title change for thedepartment has been submitted for consideration. Progress is moving at a rapid pace and isexpected to exceed all expectations.

CHALLENGES: Our only remaining challenge is to maintain the pace of program advancement for theremaining period where we expect the advancement to continue.

SUGGESTED PLAN OF ACTION:The Department will main the current pace and advance the program in every aspect ofIndustrial Maintenance.

Sources

examples

example 1

J.F

Schedule F. Overall Quality of ProgramBased upon the Program Review, comment on this program's strengths and challengesutilizing the headings listed below. If appropriate, list any suggested plan of action youhave that will address strengths or challenges. (See attached Schedules A, B, C, D, E, andF). Program Coordinators are required to complete all schedules and provide appropriatedocumentation to support these performance measures.

Schedule F: Overall Program Quality

Performance Indicators:Employer Satisfaction (overall level of satisfaction)Alumni Satisfaction (overall level of satisfaction)Completer Satisfaction (overall level of satisfaction)Student Satisfaction (overall level of satisfaction)Completion Rate (versus prior years, versus institutional average)Enrollment Level/Growth Rate (versus prior years, versus institutional average, program coordinators should explain increase and/or decrease in enrollments)Retention Rate (versus prior years, versus institutional average)Attrition Rate (versus prior years, versus institutional average)Placement Rate (versus prior years, versus institutional average)Trenholm State Community College Page 25 / 52

Placement Rate (versus prior years, versus institutional average)Licensure/Certification Rate (versus prior years, versus institutional average)Advisory Committee Satisfaction (versus prior years, versus institutional average)

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative STRENGTHS:

Employer Satisfaction:In 2014 industrial Maintenance began an apprentice program with a number of industries inthe Montgomery area. Flowers Bakery, Hyundia Inc. Rheem Inc to name a few. In every casestudents were placed in industrial settings as technicians. In every case students havecompleted the respective programs. In each of the three mentioned companies students wereplaced in full time technical positions. Employer satisfaction is very high based on this realdata.

Alumni Satisfaction:To my knowledge there have been no complaints from students or industry. It seems asthough this data is hard to come by as to the satisfaction of the students. Industry hires ourstudents and our students for the most part do well in their respective work areas.

Completer Satisfaction:To my knowledge there have been no complaints from completers of the program orindustries. It seems as though Industry hires our students and our students for the most partdo well in their respective work areas.

Student Satisfaction:This data is a problem. The new method for obtaining this information by E­Mail is notworking. Students do not respond to the request for feedback. Based on my performancedata,(classroom hands on work)it appears most students respond by asking questions,coming to labs and overall good attendance.Completion Rate:Completion rate has been acceptable and is governed by state agencies. Completion is up forthe past three years is up for the most part .

Enrollment Level/Growth Rate:Enrollment levels are somewhat on the increase. The data shows enrollment varies from onesemester to another. Fall rates are normally higher than spring and summer are always low.

Retention Rate:Retention rates seem to be much better overall and are showing promise in every semestercycle.

Attrition Rate:Attrition is relative to enrollment and graduation. Enrollment varies from semester tosemester. Completer numbers do as well. Statics are limited to a full yearly cycle and justnumbers over that short period of time. Overall statics can or might be helpful during adownward trend over a number of years.

Placement Rate:Trenholm State Community College Page 26 / 52

Placement Rate:Placement rate is good and getting better by the semester as evidenced by the number ofstudents becoming employed.Licensure/Certification Rate:At present we are becoming involved with a new certification group, NCCER planning isunderway and full implementation is expected within the end of 2015.Advisory Committee Satisfaction:Advisory Committees are responsive to the programs needs and requests. See advisorysurveys to determine satisfaction levels.

CHALLENGES: The program is in need of lab equipment updates in the area of mechanical labs. Equipmenthas become ineffective over a number of years without renewing parts and or supplies dueto constraints related to budgets. With what we hope will be a successful partnership with anew certification group NCCER we will need to look at the mechanical lab equipment inorder to meet the needs of the hands on assessment requirements. SUGGESTED PLAN OF ACTION:Determine what is needed to bring the equipment to an acceptable point relating tothe assessment requirements for the hands­on mechanical assessments forcertification.

Sources

advisory notes

Employer Survey

alumni employer survey

improvements made

improvements to program

unit plans

Rationale for changes

2013 EXIT SURVEY 4

2013 EXIT SURVEY 5

2013 EXIT SURVEY 6

2013 EXIT SURVEY 7

2013 EXIT SURVEY 8

2014 EXIT SURVEY 1

2014 EXIT SURVEY 2

2014 EXIT SURVEY 3

adv. comm. 11 24 2014 one

adv. comm. 11 24 2014 threeTrenholm State Community College Page 27 / 52

adv. comm. 11 24 2014 three

adv. comm. 11 24 2014 two

adv. comm. june 2014 m1

adv. comm. june 2014 m2

adv. comm. june 2014 m2

adv. comm. june 2014 m3

adv. comm. june 2014 m3

adv. comm. june 2014 m4

advisory committee 6­4­14

CRAFT MINUTES 2010

SLO's 1516

unit plan 2015

K.1

Program AttachmentsIn addition to completion of the INSTRUCTIONAL PROGRAM REVIEW EXECUTIVESUMMARY:

1. Include the following as program attachments:

a. Program description and course descriptions (copy from current college catalog)

b. Degree plan/Program(s) of Study

c. Syllabi of courses with embedded speech and computer skills development (may not beapplicable to all programs) Associate Degree only!

d. Submit four additional syllabi. (If appropriate, two from 100 level courses and two from 200level courses). (One year) certificate programs are to submit two syllabi. Specializedemphasis course submit one. All syllabi must indicate requirements for students to utilizecollege learning resources.

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative A specialized emphasis course was developed using Special Topics INT­180. Soft Skills are theTrenholm State Community College Page 28 / 52

A specialized emphasis course was developed using Special Topics INT­180. Soft Skills are thefocus of this class. Attendance, Attitude, Respect are just a few areas where special attentionis applied.

Sources

program attachments

INT Plan of Study Link College Catalog

INT101 EMBEDDED COMPUTER SKILLS PRO. REVIEW 2015

INT­103 EMBEDDED COMPUTER SKILLS PRO. REVIEW 2015

INT­109 EMBEDDED COMPUTER SKILLS

INT­110 EMBEDDED COMPUTER SKILLS

INT118 POI

INT­184 EMBEDDED COMPUTER SKILLS

INT188 program descriptions

INT­212 PRO. REVIEW 2015

pos

program descriptions

K.2

Student Learning OutcomesIn addition to completion of the INSTRUCTIONAL PROGRAM REVIEW EXECUTIVESUMMARY:

List student learning outcomes for the program: (“When the student completes the programhe/she will be able to...”)

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative Students that graduate the Industrial Maintenance Program will be able to performat the entry level of respective Industries with­in our area. Soft Skill, Safety andtechnical performance embodied with­in our student learning objectives listedbelow are imperative to the students success, The departments and IndustriesTrenholm State Community College Page 29 / 52

below are imperative to the students success, The departments and Industriessuccess.

Student learning objective One: Industrial Maintenance students will actively exercise softskills requirements introduced in every class throughout the duration of the program in boththe classroom and lab environment. Soft skills such as Attendance, Character, Teamwork,Appearance, Attitude, Productivity, Organizational Skills, Communication,Cooperation and Respect, are basic skills introduced during every classroom theory andidentified during every hands on activity and conducted at a high performance level.Performance rubrics are used in conjunction with written test to assess competence. INT­180Special Topics is one entire class used to enhance all the soft skills represented above. Craftrelated projects are conducted using soft skills as the focus of that activity. Student learning objective Two: Industrial Maintenance students will be able to constructand troubleshoot complex electrical and process control analog circuitry in both the classroomand lab environment and performed at a high performance level. using a variety ofcomponents both electrical and analog.INT­101 AC fundamentals and INT­103 DCfundamentals are designed to introduce basic concepts dealing with the fundamental use ofelectricity both AC and DC and electrical components. Performance rubrics are used inconjunction with written test to assess competence. Student learning objective Three: Industrial Maintenance students will be able to assembleelectrical circuitry interpreting electrical schematic diagrams. INT­119 Industrial BlueprintReading introduces concepts required in industrial settings where blue print reading consistingof many type concerns i.e. Structural, Mechanical and Electrical. Performance rubrics are usedin conjunction with written test to assess competence. In a controlled lab environmentperformed at a high performance level. Student learning objective Four: Industrial Maintenance students will be able to calibratebasic control equipment such as transmitters, control valves and various other process relatedequipment, presently utilized in an industrial environment. This activity will be introducedduring INT­105 Introduction to Process Control in both the classroom and lab environment andperformed at a high performance level. Performance rubrics are used in conjunction withwritten test to assess competence. Student learning objective Five: Industrial Maintenance students will be able to alignpumps, belts, chain and shafts as well, mechanical skills related to machine assembly anddisassembly that will involve knowledge of hand tool use, power tools and alignmentequipment usage introduced in INT­117 Industrial Mechanic. Safety procedures will beintroduced as well and reinforced in AUT­103 Safety & Health in both the classroom and labenvironment and performed at a high performance level. Performance rubrics are used inconjunction with written test to assess competence. Student learning objective Six: Industrial Maintenance students will be able toTroubleshoot Material Handling processes involving programmable logic controllers as theprimary focus.The ability to seek out find and correct problems in the program, field devices and conductorsi.e. wiring issues will be introduced in both the classroom and lab environment and performedat a high performance level. INT­215 Troubleshooting techniques, INT­109 Components ofMaterial Handling and INT­110 Automated Material Handling are where those skills will bemastered. Performance rubrics are used in conjunction with written test to assesscompetence. Trenholm State Community College Page 30 / 52

competence.

Sources

SLO's

slo2010­2011

SLO's 1516

SLO's 1516

SLO'S 20122013

SLO'S 20142015

K.3

Graduate Student SurveysIn addition to completion of the INSTRUCTIONAL PROGRAM REVIEW EXECUTIVESUMMARY:

Discuss results of graduate student surveys and indicate how you have modified yourcurriculum for program improvement based on the surveys. Attach copies of surveys andresults.

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative The surveys listed below are but a few examples that provide incite into our training efforts.Information indicates we are doing very well in areas where we have focused on. Equipmentimprovements, Physical application using hands­on performance evaluation as assessmenttools. Suggesting changes to classes that are outdated due to changing technology. IndustrialMaintenance has requested course changes that will reflect those changes in technology. i.e.Robotic classes in the curriculum was approved. A Motors class, Special Lab in Hydraulics,also have been approved awaiting implementation. A marketing name change has been suggested, Industrial Systems & Automation is similar tothat of other colleges that have implemented changes to programs in the area. Our facility isnew and is representative of the crafts and technology located in our area. IndustrialMaintenance is comprised New Motors, Power supplies, Motor Control lab platforms ,NewProgrammable Logic Controllers and Robotic Trainers. Lab updates are nearing completion i.e.AC/DC fundamentals, INT­101 and INT­103 are completed. Introduction to Process Control,INT­105 is scheduled for updating the configuration or layout of the lab area and is underTrenholm State Community College Page 31 / 52

INT­105 is scheduled for updating the configuration or layout of the lab area and is underconsideration, and will be presented to the Advisory Committee in June.

Sources

graduate survey

k3a

k3b

k3c

K.4

Employer SurveysIn addition to completion of the INSTRUCTIONAL PROGRAM REVIEW EXECUTIVESUMMARY:

Discuss results of employer surveys and the level of satisfaction among business and industryclients with Trenholm­trained employees.

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative Feedback from employers is arrived at by word of mouth through conversations with front lineco­workers. It is very hard to obtain information from large industries concerning employeeperformance. Most replies center around employee privacy matters and liability issues. Frontline supervisors will not respond to questions relating to employee performance, attendanceor other performance related issues of that type. The most recent comment concerning arecent graduate came from a team lead member who gave what I felt was an accurateaccount of this students abilities. His suggestion was to improve on our rigging classes. Butcomments with regards to this graduates skills, attitude and abilities were very good. Thistype interaction is common and often more detailed in content than most suggested pathwaysto the information. I very much want to know how my graduates are doing and any and allfeedback is considered, weighed and acted upon in the most positive manner possible. I havebeen unable to break the code of silence that surrounds corporate America but very often Ifind myself talking to someone that works with my graduates and learn more from thatconversation than could be expected from the Human Resources Department.

Trenholm State Community College Page 32 / 52

K.5

Program Advisory CommitteeIn addition to completion of the INSTRUCTIONAL PROGRAM REVIEW EXECUTIVESUMMARY:

Discuss changes/improvements you have made in your program/curriculum as a result ofProgram Advisory Committee recommendations and feedback. Attach copies of meetingminutes.

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative A Robotic Maintenance Lab platform is the most recent of many suggestedimprovements. Everyone expressed interest in robotic maintenance classes and approvalwas easily obtained from the committee. Industry as well was open to the idea. So much so that an industry located in our area has suggested donating a Robot andcontroller for use in this type training. Other related improvements began during my assignment as Coordinator of IndustrialMaintenance. A motor lab was approved and constructed using Equipment purchased by TheAutomotive Manufacturing Department, AUT. This lab is not yet in use awaiting curriculumchanges requested for Industrial Maintenance. We have had for some time Motor Controls inour curriculum but not AC/DC motor training. The lab is complete the equipment is in placeand ready for the curriculum to be approved. A new Programmable Logic Controls labwas constructed and completed and now in use. A new AC/DC Fundamentals lab has beencompleted and in use at this time. Physics labs are planned for our facility as requested byIndustrial Maintenance c=/coordinator Ralph Burton intended to compliment both AUT and INTcurriculums.

Sources

advisory

2.Advisory Committee Meeting 09­25­11

3.Advixory Committee Meeting 06­06­12

4.Advisory Committee Meeting 01­21­13

5.Advisory Committee Meeting 06­18­13

6.Advisory Committee Meeting 01­15­14

7.Advisory Committee Meeting 11­26­14 (Autosaved)

Ben Robbins

Bud KelleyTrenholm State Community College Page 33 / 52

Bud Kelley

jeff verscheure

tina youngblood

K.6

Outcome AssessmentIn addition to completion of the INSTRUCTIONAL PROGRAM REVIEW EXECUTIVESUMMARY:

Discuss changes/improvements you have made in your program/curriculum as a result ofoutcome assessment as documented through institutional effectiveness. Attach copies of theprogram’s outcome assessment information located in the institutional effectivenessdocuments.

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative

Sources

slo's20122013

slo's20122013

K.7

Previous Program ReviewIn addition to completion of the INSTRUCTIONAL PROGRAM REVIEW EXECUTIVESUMMARY:

Discuss progress and changes made based on recommendations from the last programreview.

Trenholm State Community College Page 34 / 52

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative One very important event that has taken place is the action taken in obtaining an industrialRobot. Plans are underway to produce a Robot maintenance training class. The Robot is inplace and plans are advancing as planned

Sources

review

Industrial Maintenance (INT) Program Review 2010

review

K.8

Other DocumentationIn addition to completion of the INSTRUCTIONAL PROGRAM REVIEW EXECUTIVESUMMARY:

Discuss and or/attach other supporting documentation (memos, letters of support, etc.)related to the program.

Program Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

Narrative Newly completed labs in the Industrial Maintenance Department.

Sources

documentation

pictures

Trenholm State Community College Page 35 / 52

Checklist

Checklist Instructions: Check “Yes” if the data is complete and “No” if the data isincomplete. Missing or incomplete items should be addressed with the program coordinator,who will then be given opportunity to complete the data before the summary portion of thisform is completed.

YES NO PROGRAM REVIEW ITEM COMMENTS X A. Program Information X B. Award Information X C. Enrollment Information X C. Enrollment Trends X C. Enrollment Demographics X D. Program Performance Trends X E. Program Satisfaction Trends X F. Program Cost/Investment Trends X G. Program Opportunities – Hourly Wage Rates X G. Occupational Employment Projections X G. Industry Partner Job Opening Projections X G. Anticipated Industry Trends X H. Program Goals and Objectives X I. Uniqueness of program

Checklist Instructions: Check “Yes” if the data is complete and “No” if the data isincomplete. Missing or incomplete items should be addressed with the program coordinator,who will then be given opportunity to complete the data before the summary portion of thisform is completed.

Trenholm State Community College Page 36 / 52

YES NO PROGRAM REVIEWITEM COMMENTS

X

J. Schedule A –InstructionalPerformance/StudentLearning

1. The student satisfaction surveys attached do notsubstantiate student satisfaction written in thenarrative. They were not analyzed. 2. remove the exit surveys and replace the studentexit surveys with the actual report located on the IRwebpage under surveys for the reporting year.

X J. Schedule B –Curriculum and Course(s)of Study

The advisory attachments do not reflect the 5 yearcycle of this review period. Advisory attachments aredated for 6/15/15. Consider removing and add minutesthat were used during the review cycle.

X J. Schedule C – Facilities,Equipment, and Resources

Complete and revise a suggest Plan of Action.Remove the exit surveys and replace with studentsatisfaction surveys. Describe in the narrative theresults that pertains to Facilities, Equipment, andResources. Also Discuss and analyze the AdvisoryCommittees feedback.

X J. Schedule D – Quality ofStudent Experience

Vague discussion of Suggested Plan of Action. There are no Employer Satisfaction or AlumniSatisfaction Surveys attached that were discussed inthe narrative.

X J. Schedule E –Institutional Support

The Attachment (Example) is a copy of a purchaseorder. How is the attachment valid in this section?Consider adding content to the strengths andchallenges as it relates to Institutional Support.

X J. Schedule F – OverallQuality of Program

No overall strengths were described in the Narrative.The attachments (that were later added after the firstreview) mostly do not apply to this section AND werenot explained nor referenced in the writing to supportthe Overall Quality of Program as it related to student,alumni, completer satisfaction surveys.

K. Overall ProgramSummary andRecommendations

not all syllabi were attached. I do not believe I foundin the syllabus anywhere that reflected embeddedcomputer skills.

X Attachments – Programdescription and coursedescriptions

X Attachments – Degreeplans

X

Attachments – Syllabi ofcourses with embeddedspeech and

computer skills

consider revising the syllabi for future reference,embedding computer skills

X Attachments – Fouradditional syllabi

Trenholm State Community College Page 37 / 52

X X Attachment – Studentoutcomes for program

The attachments reflect year 2015­2016 which doesnot belong in this reporting program review period. There was no

X Attachment – Discussionof results of graduatesurveys

X Attachment – Discussionof results of employersurveys

Surveys not administered or attached. incomplete

X

Attachment – Discussionof changes/improvementsmade to program

based on AdvisoryCommitteerecommendations

X

Attachment – Discussionof changes/improvementsmade

to program as a result ofassessment

only 1 SLO was provided as an attachment which isinsufficient. The written narrative is also incomplete.

X X

Attachment ­­ Discussionof progress/changes madeas a result of

last program review

Somewhat incomplete. There was no full discussionon any progress. There was some discussion onchange.

X Attachments – Othersupporting documentationrelated to program

Pictures are attached of facilities.

Program Coordinator to revise discrepancies noted by the Program ReviewEvaluators

within 30 days from notification.

Date Notified:Mr. Burton was first notified of recommendation to change/update orrevise the INT program review on 6/3/2015. The second review was on 6/8/15 and thethird was 7/22/15.

Trenholm State Community College Page 38 / 52

Summary

Summary Instructions: Based upon the information in the Comprehensive Program Review,comment on the following areas concerning the program.

STRENGTHS OF THE PROGRAM:

CHALLENGES OF THE PROGRAM:

RECOMMENDATIONS FOR PROGRAM IMPROVEMENT:

OVERALL PROGRAM RECOMMENDATION:(Place an "X" next to your recommendation)

Continued for the next five­year cycle with the expectation of increasing enrollments.

Continued for the next five­year cycle with the expectation of maintaining currentenrollments.

Continued for the next five­year cycle with the expectation of decreasing enrollments. Closely monitored and considered for phase­out during the next five­year cycle.

Program Terminated Immediately (If this item is checked, a rationale should beincluded)

COMMENDATIONS (Complete this section if the subcommittee found that this program is oneof the Trenholm Tech's exceptional programs.):

On­Site Peer Visit Checklist

Name & Title of Evaluator:

Date of Visit:

Trenholm State Community College Page 39 / 52

ITEM YES NO NOTAPPLICABLE

1. All instructional supplies and equipment meet appropriateand required safety standards. X

2. Safety signs are appropriately placed and visible bystudents and employees. X

3. Emergency Exit signs are appropriately placed and visibleby students and employees. X

4. Material Safety Data Sheets are completed and available forreview. X

5. Fire extinguisher is available and has undergone therequired preventative maintenance checks. X

6. Shop, classroom, and/or lab are clean and free of debris. X 7. First aid supplies are readily available. X

8. Preventative maintenance services are provided to ensurecontinued operation of the facility. X

9. Access to library services is readily available to students. X 10. Access to student services is readily available to students. X

11. Custodial services are available to provide routine care andmaintenance to facility. X

Identify any needed preventative maintenance, equipment needs, etc.:

Some of the first aid supplies were expired. The suggestion was to purchase new items toreplace the out of date (expired) items.

Originally the fire extinguishers were not up­to­date on inspection. Mr. Burton did call the FireInspector to get the tag updated to current date.

Evaluator Rubric

Date of Review: 5/28/15 Evaluator Committee: Melanie Hacker, Brandi Merrill, Candy Smith, Michael Barnette

Trenholm State Community College Page 40 / 52

CATEGORY EXEMPLARY (3) MEETS EXPECTATIONS(2)

BELOWEXPECTATIONS

(1)SCORE

ProgramSatisfactionTrends

Well­written plan toaddress deficienciesidentified by programsatisfaction trends isprovided. If nodeficiencies exist, a planis provided to maintainexemplary status.

An adequate response todeficient programsatisfaction trends isprovided.

Section partiallyor not completed 2

ProgramCost /InvestmentTrends

Program Coordinatorthoroughly describedequipment replaced orpurchased, if applicable.

Program Coordinatorcompleted this section, ifapplicable.

Section partiallyor not completed 2

ProgramOpportunities/ IndustryTrends

Program Coordinatorprovided sufficient datato indicate the jobopenings in the followingcategories: 12­18months, 2­5 years, 10years based onoccupationalemployment dataprovided and input fromindustry partners.

Program Coordinatorpartially completed thissection; however, anexplanation was given asto why this data wasmissing

Section partiallyor not completed 1

ProgramGoals andObjectives

Program Coordinatorindicated objectivesfor the next yearbased on the dataprovided. Program Coordinatoralso indicatedstrategies on howthey plan to achievethe next yearobjectives, whichshowed percentageincreases. Program Coordinatorprovided well­writtenand obtainableprogramenhancement goals.

Program Coordinatorpartially completed thissection; however, anexplanation was given asto why this data wasmissing

Section partiallyor not completed 2

CATEGORY EXEMPLARY (3) MEETS EXPECTATIONS(2)

BELOWEXPECTATIONS

(1)SCORE

Program CoordinatorTrenholm State Community College Page 41 / 52

Uniquenessof Program

Program Coordinatorprovided a well­writtendescription of theprogram, specificallydescribing theuniqueness of theprogram.

Program coordinatorindicated at least twounique characteristics ofthe program.

Section partiallyor not completed 2

InstructionalPerformance/ StudentLearning

Program Coordinatorprovided a well­written response toall 5 performanceindicators andcompleted theStrengths,Challenges, andSuggestion Plan ofAction sections. Substantialdocumentation wasprovided to supportresponses.

Program Coordinatorresponded to at least 3of the 5 performanceindicators and completedthe Strengths,Challenges, andSuggestion Plan of Actionsections.

Documentation wasprovided to supportresponses.

ProgramCoordinatorresponded toless than 2 ofthe performanceindicators.

2

CurriculumandCourse(s) ofStudy

Program Coordinatorprovided a well­written and detailedresponse to all 8performanceindicators andcompleted theStrengths,Challenges, andSuggestion Plan ofAction sections. Program Coordinatorprovided substantialdocumentation tosupport responses.

Program Coordinatorresponded to at least4 of the 8performanceindicators andcompleted theStrengths,Challenges, andSuggestion Plan ofAction sections. Program Coordinatorprovideddocumentation.

ProgramCoordinatorresponded toless than 2 ofthe performanceindicators.

2

Trenholm State Community College Page 42 / 52

Facilities,EquipmentandResources

Program Coordinatorprovided a well­writtenresponse to all 5performance indicatorsand completed theStrengths, Challenges,and Suggestion Plan ofAction sections.

Substantialdocumentation wasprovided to supportresponses.

Program Coordinatorresponded to at least3 of the 5performanceindicators andcompleted theStrengths,Challenges, andSuggestion Plan ofAction sections. Program Coordinatorprovideddocumentation.

ProgramCoordinatorresponded toless than 2 ofthe performanceindicators.

1

CATEGORY EXEMPLARY (3) MEETS EXPECTATIONS(2)

BELOWEXPECTATIONS

(1)SCORE

Quality ofStudentExperience

Program Coordinatorprovided a well­written response toall 6 performanceindicators andcompleted theStrengths,Challenges, andSuggestion Plan ofAction sections. Substantialdocumentation wasprovided to supportresponses.

Program Coordinatorresponded to at least3 of the 6performanceindicators andcompleted theStrengths,Challenges, andSuggestion Plan ofAction sections. Program Coordinatorprovideddocumentation

ProgramCoordinatorresponded toless than 2 ofthe performanceindicators.

2

InstitutionalSupport

Program Coordinatorprovided a well­writtenand detailed response toinstitutional supportprovided by the College.All three categories,Strengths, Challenges,and Suggested Plan ofAction, were thoroughlydescribed.

Program Coordinatorprovided responses to allcategories of Strengths,Challenges andSuggested Plan of Actionfor this section.

Section partiallyor not completed 1

Program Coordinator

Trenholm State Community College Page 43 / 52

OverallQuality ofProgram

Program Coordinatorprovided a well­written response toall 11 performanceindicators andcompleted theStrengths,Challenges, andSuggestion Plan ofAction sections. Substantialdocumentation wasprovided to supportresponses.

Program Coordinatorresponded to at least 5of the 11 performanceindicators and completedthe Strengths,Challenges, andSuggestion Plan of Actionsections.

Program Coordinatorprovideddocumentation.

Section partiallyor not completed 1

ProgramReviewAttachments

Program coordinatorattached the following:

Program descriptionand coursedescriptions; DegreePlan/Program ofStudy Syllabi ofcourses withembedded speechand computer skillsdevelopment (AATonly); 4 additional syllabi(two each from 100and 200 levels ­must contain use ofcollege library); and Student LearningOutcomes. ­Syllabisubmitted followcollege guidelinesand are student­friendly. Responses areprovided for items 3­8 and are well­written and detailed.If data is missing,program coordinatordescribes a plan toensure data iscollected in thefuture. Documentation isattached.

Program coordinatorattached the following:

Program descriptionand coursedescriptions; DegreePlan/Program ofStudy; Syllabi of courseswith embeddedspeech and computerskills development(AAT only); 4 additional syllabi(two each from 100and 200 levels ­ mustcontain use of collegelibrary); and Student LearningOutcomes. Items 3­8 arecompleted with theappropriatedocumentationattached.

Section partiallyor not completed 2

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OverallQuality ofInformationProvided in ProgramReview

Program Coordinatorcompleted all sectionsof the program reviewand responded to eachsection thoroughly withappropriatedocumentation.

Program Coordinatorcompleted 10 of the 12major categories of theprogram review andattached appropriatedocumentation

Responses inprogram revieware poorlywritten.Documentationis limited.5 or more of“MeetsExpectationsindicators” arenot met.

2

INT Program Review Rubric

Please complete the rubric below. Name of Dean: Julliana ProbstDate of Review: 11/9/15

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Date of Review: 11/9/15

CATEGORY Compliant Non­Compliant

NotApplicable

Has the program clearly articulated its programmission, program goals and student learningoutcomes?

X

Is the current curriculum content and designappropriate to enable students to develop theskills and attain the outcomes needed forgraduates of this program?

X

Does the program have adequate facilities,equipment, resources, staff and support services? X

Has the program been successful in its studentrecruitment, retention, placement, andcompletion/graduation goals?

X

Are faculty competencies/credentials appropriatefor the discipline and degree? X

Is faculty adequately supported and engaged inongoing professional development necessary forstaying current in their field and continuouslyupdating their courses and curriculum?

X

Does the program assessment plan clearlyarticulate student learning outcomes, assessmenttools, procedures for gathering evidence ofstudent learning?

X

How are the assessment results used to improvethe program and in strategic planning? X

Dean's Narrative

NOTE: The narrative should include recommendations and commendations on thePROGRAM, STUDENTS, FACULTY, and ASSESSMENT AND PLANNING. Given the existing strengths and challenges of the program, recommendationsshould be made to improve the efficiency and effectiveness of the program. The efficiency and effectiveness of the INT program can be improved through communicationand accountability. In addition, the program coordinator/instructor must maintain continuousimprovement efforts. How could the curriculum of this program be improved over the next five years? The curriculum of this program can be improved over the next five years by keeping theTrenholm State Community College Page 46 / 52

The curriculum of this program can be improved over the next five years by keeping thecurriculum on target through prioritizing, mapping, and monitoring. What actions would be required to accomplish the improvement given current levelof resources (faculty, staff, facilities, equipment, etc.) Program coordinator/instructor must deeply understand which learning is most importantand what he wants students to learn. Provide recommendations and commendations regarding program improvement anddevelopment. Program coordinator/instructor must learn to link curriculum, assessment, and instruction. Hemust effectively use assessment to improve student learning. Furthermore, he must recognizegood instruction and use effective, research­based instructional strategies, tools andprocesses to study assessment and instruction. Discuss the overall health of the program? Although the Industrial Maintenance program is not suffering, there is much room forimprovement in instruction and assessments. Comment on any program specific concerns (i.e., professional accreditationconcerns). Students must learn at high levels, so course assignments must match expectated standards.Program coordinator/instructor must analyze his assignments and student work to determineif assignments really require students to do high­quality work that helps them meet thestandards of industry and a college with SACSCOC accreditation.

Please make any comments regarding aspects of this program not covered in thisreview which you think should be described. None. Provide general recommendations and commendations.

The Industrial Maintenance program does train up mechanics, whose work is critical to thesuccess of production and processing endeavors; therefore, the program must become morerigorous. Standards must be raised, and it is absoulutely necessary for students to achieve athigher levels.Trenholm State Community College Page 47 / 52

higher levels. In addition to acquiring the technical skills, all students graduating from Trenholm StateCommunity College must possess a complete set of complex reading, writing and languageskills and an ever­increasing breadth and depth of mathematical skills and concepts to helpthem obtain and succeed in the jobs of today's economy.

President's Cabinet Action

President's Cabinet ActionSelect One Conclusions and Recommendations

President's Cabinet recommends that the College continue theprogram for the next five yearsPresident's Cabinet recommends that the College discontinue theprogram based on poor performance

President's Cabinet Recommendations

RECOMMENDATIONS 1.

2015 Industrial Maintenance Program Review

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Program Review R. Burton, Program Coordinator President's Cabinet Action

SelectOne Conclusions and Recommendations

X President's Cabinet recommends that the Collegecontinue the program for the next five years

President's Cabinet recommends that the Collegediscontinue the program based on poorperformance

President’s Cabinet Recommendations ACTION PLAN

1. Ensure advisory committee is comprised ofindustry and other engaged partnersThe process of establishing this committee isunderway.

2.Develop a written plan to improve programviability

First, in order to maintain viability you mustdetermine the factors that are obstructing theviability of the program. The obstruction within myprogram is MTT­100 or MTT­147 theory & MTT­148lab. These classes are the same class. MTT­147/148are MTT­100 broken down into theory in onesemester and lab in another semester. This labalone is nine hours and results in an additionalsemester for industrial maintenance beyond thatneeded to graduate. See requirement sourcesdocument (viability) for details.

3. Develop a plan of study for each semester The development of a plan of study for eachsemester is complete. See requirement sourcesdocument(Plan of study each semester) for details

4. Create umbrella and multi­craft offerings

Attempts to establish this core of classes has beenmade without success some time ago. Seerequirement sources document (development ofcommon core classes) for details.

5.Research renaming of program to includeadvisory committee and industry input (i.e.,Industrial Megatronics, Industrial Systems, etc.)

The process to establish a new program marketingname has been underway for more than two years.Curriculum changes to include a name change havebeen submitted with no action taken and at thispoint it seems unlikely success is no closer nowthan it was at the start.See requirementsources document(Renaming Program) for details.

6.Obtain NCCER certification

The process of certification for NCCER is completeSee requirement sources document (NCCER corecurriculum ) for details. This effort has been stalleddue to the establishment by NCCER of ThrnholmState as a Training Center and providing a passwordto the instructor. Students are currently taking testin the NCCER core and are expected to complete thetesting cycle at the end of Spring semester 2017.

Judgment Exemplary (3) Meets Expectations (2) Below Expectations (1)

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Narrative Recommendation:1 Ensure advisory committee is comprised of industry and otherengaged partners.This issue is possibility the most contentious of all the existing and past issues I’ve beenfaced with as a coordinator of this program. However with the announcement of the mostrecent edict presented by ACCS concerning the attachment of Perkins funds to equipmentpurchases maybe things will get better. The process of establishing a new advisory committeeis and has been underway for a number of months. with very little success. I will continue tomake efforts to bring this task to an end as soon as possible. Recommendation 2: Create an umbrella and multi­craft offeringsI will start by saying Industrial Maintenance is a Multi­craft program. No other technicalprogram at this school offers the diversity that Industrial Maintenance provides. Mechanical,Hydraulics, Pneumatics, Electrical, Instrumentation, Robotic, Technical Drawing, HVAC andMachine Tool. I don’t know how you can become more diversified and maintain the integrity ofthe craft.Develop an umbrella that includes multiple craft (core) components is my interpretation ofthis recommendation. At a point more than ten years ago this effort was undertaken in a veryconcerted efforts to bring about several existing programs a core of classes that werecommon to each. This was then and still is now a very desirable goal. The complexity andtime needed to bring about this goal is massive. This effort must start at the upper mostlevels of school administration and involve and rely heavily on the programs involved. Withoutthe agreement of and participation by each program coordinator/instructor this will not workand did not work ten years ago. The school administration must produce, promote and providethe ground rules to be adhered to and enforce those rules during and after the establishmentof this core of common classes at the program level. We first defined the number of programsto be considered. We then determined the classes that were commonly accepted as beingcommon to all programs involved. Therein lays the first common problem to overcome. WithAdministrative involvement, dedication and determination this can happen when the degree offlexibility is conducive to the complexity and time requirement needed for success. Recommendation 3: Research Renaming of the program to include advisory committee andindustry.The process described above has been completed and submitted for consideration to includeeach point mentioned above. A name change has been put before my Advisory Committee andwas not approved. Another request, the second within two years has been submitted resultingin no action taken, Possible examples of names were addressed at this level with theunderstanding that the decision will rest with school administration officials. As for Industryinvolvement this is outside there area of concern. Industry has more titles that includethe maintenance of machinery and or equipment than anyone. What one industry calls amaintenance technician another calls Mechanic or Millwright. Recommendation 4: Investigate implementing more mechanical instruction into theprogram.This I’m happy to say was implemented two semesters ago and is an ongoing up to andincluding the spring semester of 2017. We have obtained a new pump trainer and have utilizedthis trainer in the last two classes. Pump alignment, motor alignment and chain and beltinstallation are among the concerted effort to produce better trained and qualifiedTrenholm State Community College Page 50 / 52

installation are among the concerted effort to produce better trained and qualifiedmaintenance mechanics. We recognized long ago the department was deficient in a number ofareas and mechanical had the highest need for major improvements. The delay inimplementation came about as a result of the numerous departmental relocations requiredduring the expansion of the HVAC program and then the Electronics program teach out andequipme Recommendation 5: Ensure Advisory Committee is comprised of industry and otherengaged partners.This issue is possibility the most contentious of all the existing and past issues I’ve beenfaced with as a coordinator of this program. However with the announcement of the mostrecent edict presented by ACCS concerning the attachment of Perkins funds to equipmentpurchases maybe things will get better. I’m conflicted when it comes to asking a high ranking member of industry i.e. Maintenance orPlant Manager to attend a meeting after hours at or on behalf of an entity that has very littleto do with his or her responsibilities and livelihood. Sure well trained technicians are and willalways be a large part of any industries success! Sure having a part and or say in how thistraining occurs is of benefit to industry and its leaders. The fly in the soup comes when thoseleaders come and invest valuable time and effort to bring about the benefits they expect andgood and reasonable suggestions are totally ignored. No response yea or nay or counterproposal or compromise. In other words the people demanding this service have no part inacknowledging this effort on industries part. If this is required and or desired by industryleaders then they should be given equal response form the demanding party. Someone fromSchool Administration should review and respond not just demand. We are and will continue to make the effort to meet the requirements for our mechanicalclasses that will include the N.C.C.E.R certification that was also implemented as of twosemesters ago. Recommendation:6 NCCER certification is in place for the instructor. Students are in theprocess of taking core test at this time.

Sources

COMMON CORE CLASSES

improve mechanical class

Improvements to Mechanical class

multi craft offerings

nccer certification

plan of study each semester

Renaming Program

NCCER CORE CURRICULUM

new curriculum change 2016

new curriculum change 2016

development of common core classesTrenholm State Community College Page 51 / 52

improve mechanical class

Multiceaft offerings

NCCER CORE CURRICULUM

new program name 2016

plan of study each semester

VIAIBILITY

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