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ELLIE HINCK Jacksonville, FL (904) 4166233 [email protected] EXPERIENCE REI Jacksonville, FL October 2015 – Present CUSTOMER SERVICE SPECIALIST Provides customers with quality care Available to guide and advise customers about products, sales and/or services within the store Helps maintain the front of the store GREAT ATLANTIC OUTFITTERS Jacksonville, FL May 2015 – September 2015 CUSTOMER CARE MANAGER Assisted customers with developing their products Created and fulfilled orders made by the customer Supervised the production process as orders were made Created and provided content for the company’s Instagram account SHEPHERD Jacksonville, FL January 2015 – April 2015 INTERN Managed the agency’s Instagram account Scheduled jobs and completed tasks efficiently Photographed content for future promotional use Revised documents and created clientrelated content Conducted research UNF ECO ADVENTURE Jacksonville, FL October 2013 – February 2015 GEAR CHECKOUT Designed the current logo Organized and facilitated the distribution of gear rentals Collaborated with UNF Environmental Education to develop a children’s book based on the University’s nature trails for One Spark UNF VOLUNTEER CENTER Jacksonville, FL May 2012 – April 2013 MARKETING COORDINATOR Created and distributed flyers that promoted events held onsite Addressed students at general meetings Volunteered at sponsored events Managed all social media content PET WORLD Jacksonville, FL June 2008 – July 2012 SALES ASSOCIATE Provided customers with guidance about pet care products and breeds Booked grooming appointments and tended to the animals onsite Gained necessary sales experience Photographed animals/products and created advertisements featured in the newspaper, online and in flyers EDUCATION UNIVERSITY OF NORTH FLORIDA Jacksonville, FL BACHELOR OF SCIENCE IN ADVERTISING Minor in Drawing, Painting and Printmaking Fall 2015

2016 Resume

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Page 1: 2016 Resume

E L L I E   H I N C K  Jacksonville,  FL       (904)  416-­‐6233                            [email protected]  

   

E X P E R I E N C E  

R E I  

Jacksonville,  FL  

October  2015  –  Present  

C U S T OM E R   S E R V I C E   S P E C I A L I S T  

• Provides  customers  with  quality  care  • Available  to  guide  and  advise  customers  about  products,  sales  and/or  

services  within  the  store  • Helps  maintain  the  front  of  the  store  

G R E A T   A T L A N T I C  O U T F I T T E R S  

Jacksonville,  FL  May  2015  –  September  2015  

C U S T OM E R   C A R E   M A N A G E R  

• Assisted  customers  with  developing  their  products  • Created  and  fulfilled  orders  made  by  the  customer  • Supervised  the  production  process  as  orders  were  made  • Created  and  provided  content  for  the  company’s  Instagram  account  

S H E P H E R D  

Jacksonville,  FL  January  2015  –  April  2015  

I N T E R N  

• Managed  the  agency’s  Instagram  account  • Scheduled  jobs  and  completed  tasks  efficiently  • Photographed  content  for  future  promotional  use  • Revised  documents  and  created  client-­‐related  content  • Conducted  research  

U N F   E C O  A D V E N T U R E  

Jacksonville,  FL  October  2013  –  February  2015  

G E A R   C H E C K O U T  

• Designed  the  current  logo    • Organized  and  facilitated  the  distribution  of  gear  rentals  • Collaborated  with  UNF  Environmental  Education  to  develop  a  

children’s  book  based  on  the  University’s  nature  trails  for  One  Spark  

U N F   V O L U N T E E R  C E N T E R  

Jacksonville,  FL  May  2012  –  April  2013  

MA R K E T I N G   C O O R D I N A T O R  

• Created  and  distributed  flyers  that  promoted  events  held  on-­‐site  • Addressed  students  at  general  meetings  • Volunteered  at  sponsored  events  • Managed  all  social  media  content  

P E T  W O R L D  

Jacksonville,  FL  June  2008  –  July  2012  

S A L E S   A S S O C I A T E  

• Provided  customers  with  guidance  about  pet  care  products  and  breeds  

• Booked  grooming  appointments  and  tended  to  the  animals  on-­‐site  • Gained  necessary  sales  experience  • Photographed  animals/products  and  created  advertisements  

featured  in  the  newspaper,  online  and  in  flyers  

  E D U C A T I O N  

U N I V E R S I T Y   O F  N O R T H   F L O R I D A  

Jacksonville,  FL  

 

 

B A C H E L O R   O F   S C I E N C E   I N   A D V E R T I S I N G  

Minor  in  Drawing,  Painting  and  Printmaking  

Fall  2015  

 

Page 2: 2016 Resume

T E C H N O L O G Y  

 

A D D I T I O N A L   S K I L L S  

   

Microsoft  Office  |  PC/Mac  |  Adobe  InDesign  |  Adobe  Photoshop  |  Facebook  |  Twitter  |  Instagram  |  Final  Cut  Pro      

Photographer  |  Videographer  |  Highly  Motivated  |  Enthusiastic  |  Very  Organized  |  Strong  Communication  Skills  |  Excellent  Customer  Service  |  Reliable  |  Creative  |  Honest