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[email protected] 118 Vine Street Yukon OK 73099 405-837-5779
OBJECTIVESeeking a position that will benefit from my customer service experience, positive
interaction skills where my 10 years’ experience can improve the customer satisfaction.
EDUCATIONColorado Technical University Online
July 2018 Bachelors Degree Vatterott College
January 2006 Associates Degree
EXPERIENCEDell
3501 SW 15th St Oklahoma City, Oklahoma 73108 CSR /Floor Support September 2015 – Current
Assisted members with questions about their health care coverage
Assisted members with filling our applications and submitting documents
Floor Support for CSR’s who needed help with a members account
Worked on escalated cases and other departments to resolve issues
Handled Supervisor calls and de-escalated members
Certifit 4701 West Reno Avenue Oklahoma City, Oklahoma 73127Customer Service April 2014 to June 2015
Took part orders for over the phone and front counter
Handled drivers log and Cleaned lobby and phone room
SKILLSPatience
Attentiveness
TOSHA MARIE SEATON
tosha Marie seaton
Time ManagementWilling learn
Clear CommunicationTenacity
Goal Oriented
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