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2011 Professional Developmen Library Title Author Description Audio 360 Degree Feedback Edwards and Ewen This guide describes the "360 Degrees Feedback", a multiperspective approach to business. The approach assesses employee performance and development from several points of view: peers, customers, supervisors and direct co-workers. It is a sensitive process that must be managed carefully, and this book shows how to design and implement it step by step - as well as what not to do. It should help organizations achieve: a powerful, positive impact on employee performance; more accurate and fair assessments; and better alignment of individual and organization goals. 5 Steps To Professional Presence: How to Project Confidence, Competence, and Credibility at Work Susan Bixler In 5 Steps to Professional Presence, image consultants Susan Bixler and Lisa Scherrer Dugan show readers how to create a successful "professional presence" by paying attention to key areas such as: -- Virtual presence -- using high-tech communication tools like e-mail, video conferencing, and voice mail to project a winning image -- Nonverbal communication -- building rapport with colleagues and clients by developing strong nonverbal skills -- Social situations -- projecting a comfortable, professional image at business meals, conferences, and sales meetings A Framework of Understanding Poverty Ruby Payne, Ph.D. If you work with people from poverty, some understanding of how different their world is from yours will be invaluable. Whether you're an educator--or a social, health, or legal services professional--this breakthrough book gives you practical, real-world support and guidance to improve your effectiveness in working with people from all socioeconomic backgrounds. Since 1995 A Framework for Understanding Poverty has guided hundreds of thousands of educators and other professionals through the pitfalls and barriers faced by all classes, especially the poor. A Guide to Faculty Development Jossey-Bass A Guide to Faculty Development provides an introduction and a guide to faculty development as well as new topics like working with adjuncts, diversity, multiculturalism, assessment, and different issues associated with the various types of campuses. A Handbook for Adjunct/Part-Time Faculty and Teachers of Adults Donald Greive This is more than just a teacher's manual! This little powerhouse, revised, expanded, and more in-depth than ever, helps adjuncts tackle the day-to- day problems associated with teaching part-time. From course planning to teaching adult students, this book offers practical suggestions, strategies and advice. With over 220,000 copies sold, A Handbook; provides adjuncts with the contents of a first-rate teaching workshop for a fraction of the price. Updated November 2011 1

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Page 1: 2011 Professional Developmen Library · 2012. 1. 30. · 2011 Professional Developmen Library Title Author Description Audio A Leadership Challenge James Kouzes , Barney Posner The

2011 Professional Developmen Library

Title Author Description Audio

360 Degree Feedback Edwards and Ewen

This guide describes the "360 Degrees Feedback", a multiperspective

approach to business. The approach assesses employee performance and

development from several points of view: peers, customers, supervisors

and direct co-workers. It is a sensitive process that must be managed

carefully, and this book shows how to design and implement it step by

step - as well as what not to do. It should help organizations achieve: a

powerful, positive impact on employee performance; more accurate and

fair assessments; and better alignment of individual and organization

goals.

5 Steps To Professional Presence: How to Project Confidence,

Competence, and Credibility at Work Susan Bixler

In 5 Steps to Professional Presence, image consultants Susan Bixler and

Lisa Scherrer Dugan show readers how to create a successful

"professional presence" by paying attention to key areas such as:

-- Virtual presence -- using high-tech communication tools like e-mail,

video conferencing, and voice mail to project a winning image

-- Nonverbal communication -- building rapport with colleagues and

clients by developing strong nonverbal skills

-- Social situations -- projecting a comfortable, professional image at

business meals, conferences, and sales meetings

A Framework of Understanding Poverty Ruby Payne, Ph.D.

If you work with people from poverty, some understanding of how

different their world is from yours will be invaluable. Whether you're an

educator--or a social, health, or legal services professional--this

breakthrough book gives you practical, real-world support and guidance to

improve your effectiveness in working with people from all

socioeconomic backgrounds. Since 1995 A Framework for Understanding

Poverty has guided hundreds of thousands of educators and other

professionals through the pitfalls and barriers faced by all classes,

especially the poor.

A Guide to Faculty Development Jossey-Bass

A Guide to Faculty Development provides an introduction and a guide to

faculty development as well as new topics like working with adjuncts,

diversity, multiculturalism, assessment, and different issues associated

with the various types of campuses.

A Handbook for Adjunct/Part-Time Faculty and Teachers of

Adults

Donald Greive

This is more than just a teacher's manual! This little powerhouse, revised,

expanded, and more in-depth than ever, helps adjuncts tackle the day-to-

day problems associated with teaching part-time. From course planning to

teaching adult students, this book offers practical suggestions, strategies

and advice. With over 220,000 copies sold, A Handbook; provides

adjuncts with the contents of a first-rate teaching workshop for a fraction

of the price.

Updated November 2011

1

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Title Author Description Audio

A Leadership Challenge James Kouzes , Barney Posner

The Leadership Challenge, Fourth Edition, has been extensively updated

with the latest research and case studies, and offers inspiring new stories

of real people achieving extraordinary results. The authors' central theme

remains the same and is more relevant today than ever: "Leadership is

Everyone's Business." Their "five practices" and "ten commitments" have

been proven by hundreds of thousands of dedicated, successful leaders.

This edition, with almost one-third new material, emphasizes the global

community and refocuses on business leaders.

A Mind Shaped by Poverty: Ten Things Educators Should Know Regenia Rawlinson

Children who live in poverty want the same things other children want-to

be treated with respect and given equal opportunities. Unfortunately, many

students living in poverty enter school with barriers that interfere with

learning and make it more difficult for them to achieve. In the essential

guide A Mind Shaped by Poverty: Ten Things Educators Should Know,

educator Regenia Rawlinson shares a comprehensive look at how poverty

affects academic success and what educators can do to solve the problem.

A Teacher's Guide to Performance-Based Learning and

Assessment Linda Van Wagenen

This book describes a Connecticut school district's approach to teaching

and learning that balances basic instruction with performance-based

learning and assessment, using tools such as performance tasks,

benchmarks, assessment lists, rubrics, and portfolios.

Absolute Honesty Johnson and Phillips

Absolute Honesty shows how to establish and maintain a culture where

honest communication is the norm, and employees can speak openly

without fear of retribution. The book illustrates the impact that

truthfulness and accountability can have on organizations, attacking the

sort of passivity that allows little lies to grow into giant disasters.

Academic Advising: A Comprehensive Handbook (Jossey-Bass Higher & Adult

Education)

One of the challenges in higher education is helping students to achieve

academic success while ensuring their personal and vocational needs are

fulfilled. In this updated edition more than thirty experts offer their

knowledge in what has become the most comprehensive, classic reference

on academic advising. They explore the critical aspects of academic

advising and provide insights for full-time advisors, counselors, and those

who oversee student advising or have daily contact with advisors and

students.

Academic Self: An Owner's Manual Donald Hall

Merges the theoretical, the practical, and the frankly inspirational,

showing how a ruthless attention to time-management, coupled with

thoughtful reflection on one’s goals, can free us to have the career we

always wanted.

Adjunct Faculty in Community Colleges Wallin

Academic administrators are those charged with hiring and supervising

adjunct faculty, and this book provides them with examples of successful

programs that highlight the important connection between teaching quality

and effective hiring, orientation, acculturation, and professional

development practices for their constituency. These models come from

community and technical colleges across the United States and can be

implemented into any two-year system.

Updated November 2011

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Adjunct Faculty in Community Colleges: An Academic

Administrator's Guide to Recruiting, Supporting, and Retaining

Great Teachers

Desna Wallin

The employment of adjunct faculty is often what allows community

colleges to offer excellent yet affordable education; however, this group is

often deprived of the professional development and basic amenities

enjoyed by their full-time colleagues.

Academic administrators are those charged with hiring and supervising

adjunct faculty, and this book provides them with examples of successful

programs that highlight the important connection between teaching quality

and effective hiring, orientation, acculturation, and professional

development practices for their constituency. These models come from

community and technical colleges across the United States and can be

implemented into any two-year system. Through the use of research, case

studies, and hands-on how-to guides, checklists, and samples, this

volume’s expert contributors explain how to understand part-time

faculty— how to motivate them and value them as members of the

academy. They go on to offer practical advice for recruiting, integrating,

supporting, and retaining these great teachers.

Advice for New Faculty Members

Robert Boice By following its practical, easy-to-use rules, novice faculty can learn to

teach with the highest levels of student approval, involvement, and

comprehension, with only modest preparation times and a greater reliance

on spontaneity and student participation.

All Buts Stink!: How to Live Your Best Life and Eliminate

ExcusesWalter Bond

Walter Bond learned key principles while playing sports that helped him to

become the first rookie free agent to start for the NBA's Dallas Mavericks -

which is unheard of in the world of professional sports. Walter shares his

basic fundamentals of success that are available to everyone. All Buts

Stink!, is designed to help people regardless of age or position release

themselves from mediocrity and position themselves to reach their

potential and to be free from all excuses. How many times have you heard

a friend, family member or loved one completely explain how they haven't

achieved their dreams and framed the explanation with the word 'but'.

American Samurai William Lareau

In the tradition of Theory Z, a management expert explains how America

can regain its #1 economic power status by using Japanese business

techniques. In this unique guide, business people will discover why

managers are responsible for 99% of all day-to-day business breakdowns,

why building to specs guarantees stagnation, and more.

Assessing for Learning: Building a Sustainable Commitment

Across the Institution Peggy L. Maki

Maki focuses on ways to deepen program and institution-level assessment

within the context of collective inquiry about student learning

Assessing Student Achievement in General Education:

Assessment Update CollectionsTrudy Banta

Standardized tests have been cyclically resurrected as assessment tools and

repeatedly found wanting. This new issue looks at the broad range of

skills; effective writing, information literacy, critical/analytical thinking,

moral awareness, general communication ability, and more; desired in

college graduates and explores the difficulties in designing successful

measures of general education learning outcomes that satisfy all

stakeholders.

Updated November 2011

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Assessing Student Learning in General Education: Good

Practice Case Studies Marilee J. Bresciani

Many resources on implementing general education are available, but few

are written to help those faculty and administrators responsible for general

education with its evaluation. This book is a compilation of good practice

case studies that are intended to assist faculty and administrators in both

two-year and four-year institutions with the evaluation of student learning

as it relates to general education.

Assessing the Online Learner

Rena M. Palloff , Keith Pratt

Written by Rena M. Palloff and Keith Pratt, experts in the field of online

teaching and learning, this hands-on resource helps higher education

professionals understand the fundamentals of effective online assessment.

It offers guidance for designing and implementing creative assessment

practices tied directly to course activities to measure student learning. The

book is filled with illustrative case studies, authentic assessments based in

real-life application of concepts, and collaborative activities that assess the

quality of student learning rather than relying on the traditional methods of

measuring the amount of information retained.

Assessment Clear and Simple: A Practical Guide for

Institutions, Departments, and General EducationB.E. Walvoord, Trudy Banta

Assessment Clear and Simple provides a concise, step-by-step guide for

the assessment process. This practical book provides cost-efficient and

useful tools that fulfill the requirements of accreditation agencies,

legislatures, review boards, and etc. to ensure a simple, successful

assessment.

Assessment Essentials Palomba, Banta

This step-by-step guide provides the most current practices for developing

assessment programs on college and university campuses. Assessment

Essentials outlines the assessment process from the first to the last step

and is filled with illustrative examples to show how assessment is

accomplished on today's academic campuses.

Assessment Essentials: Planning, Implementing, Improving Catherine A. PalombaThis step-by-step guide provides the most current practices for developing

assessment programs on college and university campuses.

Best Practices for Supporting Adjunct Faculty

Richard E. Lyons

The number of part-time faculty members is increasing steadily, to the

point that most colleges and universities could not function efficiently

without them. The evening and weekend availability of adjunct faculty

enables us to expand class schedules to serve the educational needs of

nontraditional students, and their expertise offers students important real-

world perspectives. Yet there is often a lack of preparation or support for

their vital role. Best Practices for Supporting Adjunct Faculty is written

for a full range of academic leaders, including instructional administrators,

department chairs, and directors of teaching and learning centers.

Book of Majors 2011 (College Board Book of Majors) The College Board

The Book of Majors 2011 is the most comprehensive guide to academic

programs, with in-depth descriptions of 200 of the most popular college

majors. This book answers the questions: What's the major for you?

Where can you study it? What can you do with it after graduation?

Updated November 2011

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Born To Win: The Ultimate Seminar Zig Zigler

In Born to Win you’ll learn:

• To achieve balance by becoming a more complete person in seven key

areas of your life

• How to develop and maintain a winner’s attitude and use it to achieve

significant personal growth

• How to build stronger professional and personal relationships using your

own unique behavioral style

• How to become a better leader, parent, and employee by learning the art

of effective communications

• And much more!

Yes

Bringing Out the Best in People: How to Apply the Astonishing

Power of Positive Reinforcement Aubrey C. Daniels

The classic bestseller on performance management, now updated with the

latest and best motivational methods, perfected at such companies as

Xerox, 3M, and Kodak.

Yes

Building a Partnership with Your Boss (A Take-Charge

Assistant Book) Jerry Wisinski

The Boss and The Assistant. It's a basic business relationship, and the

structure is easy: The Boss gives orders, and The Assistant obeys.

But there’s an alternative that's better for both assistant and boss, and it's

called ""partnership."" In this eye-opening book, assistants learn how they

can break out of old, narrow roles and enjoy working with a boss instead

of for a boss. This change liberates creativity and self-confidence, and

reveals hidden skills and interests. It also makes an assistant more valuable

(and promotable) to the boss and the company. Readers learn specific

techniques for how to:

* initiate the transition to a partnering relationship

* understand their boss's work style and adapt to it -- without losing their

sense of self

* become a proactive worker who takes responsibility for mistakes and

credit for successes

Building a Professional Learning Community at Work: A Guide

to the First Year Parry Graham

Building a Professional Learning Community at Work: A Guide to the

First Year addresses the real-world critical questions that arise when

schools begin their work to become professional learning communities.

How can administrators and teachers take the promise of a PLC and turn

it into reality? How can school leaders transform theories of collaboration

into highly effective nuts-and-bolts practices? This book is set in the

context of one year in the life of a PLC. It chronicles the efforts of a

building principal, Steve, and his teachers to build a true PLC at Central

Middle School by focusing on the successes and challenges inherent in the

process.

Business Class: Etiquette Essentials for Success at Work Jacqueline Whitmore

Business etiquette is a powerful, practical, and profitable skill you can use

when it most counts to get a job, keep a job, or succeed on the job. It is a

set of rules and guidelines that makes your professional relationships more

harmonious, productive, manageable, and meaningful.

Updated November 2011

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Caught in the Middle: American Heartland in the Age of

GlobalizationRichard Longworth

In Caught in the Middle, longtime Chicago Tribune reporter Richard C.

Longworth explores the new reality of life in today’s heartland and reveals

what these changes mean for the region—and the country. Ranging from

the manufacturing collapse that has crippled the Midwest to the biofuels

revolution that may save it, and from the school districts struggling with

new immigrants to the Iowa meatpacking town that can’t survive without

them, Longworth addresses what’s right and what’s wrong in the region,

and offers a prescription for how it must change—politically as well as

economically—if it is to survive and prosper.

Change by Design Tim Brown

This book introduces the idea of design thinking‚ the collaborative process

by which the designer′s sensibilities and methods are employed to match

people′s needs not only with what is technically feasible and a viable

business strategy. In short‚ design thinking converts need into demand. It′s

a human−centered approach to problem solving that helps people and

organizations become more innovative and more creative.

Collaborative Learning Techniques Jossey-Bass

Engaging students in active learning is a predominant theme in today's

classrooms. To promote active learning, teachers across the disciplines and

in all kinds of colleges are incorporating collaborative learning into their

teaching. "Collaborative Learning Techniques" is a scholarly and well-

written handbook that guides teachers through all aspects of group work,

providing solid information on what to do, how to do it, and why it is

important to student learning.

College Student Retention: Form for Student Success Seidman

Although access to higher education is virtually universally available,

many students who start in a higher education program drop out prior to

completing a degree or achieving their individual academic and/or social

goals. In response to student attrition, colleges have developed intervention

programs and services to try to retain students. In spite of all of the

programs and services to help retain students, according to the U.S.

Department of Education, Center for Educational Statistics, only 50% of

those who enter higher education actually earn a bachelor's degree.

Enrollment management and the retention of students remain a top priority

of federal and state government, colleges, universities, and parents of

students who are attending college and of students themselves. This book

offers a formula for student success intended to assist colleges and

universities in retaining and graduating students.

Coming in from the Margins Faculty Development's Emerging

Organizational Development Role in Institutional Change

Connie M. Schroeder , Phyllis

Blumberg , Nancy Van Note Chism

Proposing a newly defined organizational development role for academic

and faculty developers and directors of teaching and learning centers,

Coming in from the Margins examines how significant involvement in

broader institutional change initiatives is becoming a critical aspect of this

work. The book provides evidence-based research into what directors of

centers are currently doing as organizational developers, and how they

shape, influence, and plan institutional initiatives that intersect with

teaching and learning.

Updated November 2011

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Competing on Analytics Davenport. Harris

In Competing on Analytics: The New Science of Winning, Thomas H.

Davenport and Jeanne G. Harris argue that the frontier for using data to

make decisions has shifted dramatically. Certain high-performing

enterprises are now building their competitive strategies around data-

driven insights that in turn generate impressive business results. Their

secret weapon? Analytics: sophisticated quantitative and statistical

analysis and predictive modeling.

Connect: Building Success Through People, Purpose, and

Performance Keith Harrell

When individuals connect with the things that they care about---whether it

be objectives for the coming year or their relationships outside the

workplace---a world of opportunities opens up both professionally and

personally. In Connect, successful motivational speaker Keith Harrell

explores the seven core competencies needed to master the art of

connecting to heighten productivity and to maximize both personal and

professional success.

Yes

Creating the Future of Faculty Development: Learning From the

Past, Understanding the Present Jossey-BassAddresses growing need for faculty development by exploring how faculty

development has evolved and envisioning its future.

Designing Effective Assessment: Principles and Profiles of Good

Practice Trudy Banta

Trudy Banta, Elizabeth Jones, and Karen Black offer 49 detailed current

examples of good practice in planning, implementing, and sustaining

assessment that are practical and ready to apply in new settings.

Diversity Across the Curriculum: A Guide for Faculty in Higher

Education

Jerome C. Branche , Ellen R. Cohn

, John Mullennix

This practical guide will empower even the busiest faculty members to

create culturally inclusive courses and learning environments. In a

collection of more than 50 vignettes, exceptional teachers from a wide

range of academic disciplines--health sciences, humanities, sciences, and

social sciences--describe how they actively incorporate diversity into their

teaching.

Diversity and Motivation Wlodkowski

This revised and updated second edition of Diversity and Motivation

offers a comprehensive understanding of teaching methods that promote

respect, relevance, engagement, and academic success. Margery B.

Ginsberg and Raymond J. Wlodkowski base their insights and concrete

suggestions on their experiences and research as college faculty.

Doing Diversity in Higher Education: Faculty Leaders Share

Challenges and Strategies Winnefred R. Brown-Glaude

Using case studies from universities throughout the nation, Doing

Diversity in Higher Education examines the role faculty play in improving

diversity on their campuses. The power of professors to enhance diversity

has long been underestimated, their initiatives often hidden from view.

Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get

More Done in Less Time Brian Tracy

The legendary Eat That Frog! (more than 450,000 copies sold and

translated into 23 languages) provides the 21 most effective methods for

conquering procrastination and accomplishing more. This new edition is

revised and updated throughout, and includes brand new information on

how to keep technology from dominating our time.

Updated November 2011

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Effective Grading: A Tool for Learning and Assessment B.E. Walvoord and V. Anderson

This new edition of the classic book has been thoroughly updated and

revised with the latest research. The book offers a hands-on guide for

evaluating student work and examines the link between teaching and

grading. The authors show how to integrate the grading process with

course objectives and offer a wealth of information about student learning.

The book also includes information on integration of technology and

online teaching, and is filled with more illustrative examples, including a

sample syllabus. This revised resource can help any professor enrich

student learning in the classroom.

Eight Habits of the Heart Clifton Taulbert

Clifton L. Taulbert is renowned for his poignant memoirs about growing

up in the segregated South and for his lectures and programs in schools,

businesses, and communities throughout the world. In this inspiring

handbook he lays out eight basic principles he learned from his elders: a

nurturing attitude, dependability, responsibility, friendship, brotherhood,

high expectations, courage, and hope. With a new Introduction and

exercises for reflection and practice, Taulbert shows how the Eight Habits

can be utilized today to help strengthen relationships, families, and

communities everywhere. This inspirational book stands alongside The

Book of Virtues and Seven Habits of Highly Effective Families as a

refreshing and meaningful guide to the spiritual core we, as a society,

always seem to be seeking.

Eight Habits of the Heart for Educators: Building Strong School

Communities Through Timeless Values Clifton Taulbert

The author’s inspirational stories demonstrate how to implement the Eight

Habits in your own life, and provide strategies for applying each habit in

your classroom and school.

E-Mail: A Write It Well Guide Janis Fisher Chan

E-Mail: A Write It Well Guide is a user-friendly book that is filled with

guidelines, tips, and tools. Discover how to write professional e-mail that

gets results, makes better use of e-mail time, and avoids problems that can

be costly. The book includes questions and exercises.

Empowered Teams Richard Wellins

Provides the frank answers to questions about how teams work, what

makes them effective, when they are useful, how to get them going, and

how to maintain their vigor and productivity over the long haul. Draws on

a survey of over five hundred organizations and an in-depth study of

twenty-eight companies (conducted jointly by Industry Week and the

Association for Quality and Participation).

Facilitating Community Change Fessler

Every newly elected official can benefit from the information in such

chapters as Dealing with Controversy in the Change Process. Once the

group has recognized the reality confronting them, it is time to move on to

the Logical Problem-Solving Process.

Facilitator's Guide to Eight Habits of the Heart for Educators Clifton Taulbert

This facilitator's guide helps staff developers lead inspired training

focused on Taulbert's time-honored principles that can transform the lives

of the teachers, students, administrators, and staff.

Faculty in New Jobs: A Guide to Settling In, Becoming

Established, and Building Institutional SupportRobert J. Menges

Drawing on a study conducted by researchers at the National Center on

Postsecondary Teaching, Learning, and Assessment, Faculty in New Jobs

shows how faculty and institutions can work together to ease the transition

to a new job and facilitate the process of mastering academic work.

Updated November 2011

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Faculty Success Through Mentoring: A Guide for Mentors,

Mentees, and Leaders

Carole J. Bland , Anne L. Taylor ,

S. Lynn Shollen

Few things are more essential to the success of an academic institution

than vital faculty members. This book is a rich combination of findings

from the literature and practical tools, which together assist academic

leaders and faculty in implementing and participating in a successful

formal mentoring program that can be used as a strategy for maintaining

the vitality of a diverse faculty across all stages of an academic career.

Finding Your Purpose, Revised

A Guide to Personal Fulfillment Braham, Barbara

This book launches you on a journey of personal exploration and growth.

Practical exercises challenge you to discover insights about the way you

think and behave. Then the author provides a plan that can lead to

significant positive personal changes.

Fish! A Remarkable Way to Boost Morale and Improve Results Stephen C. Lundin

In this engrossing parable, a fictional manager is charged with the

responsibility of turning a chronically unenthusiastic and unhelpful

department into an effective team.

Flawless Consulting Peter Block

This thoroughly revised and updated third edition of Peter Block's

groundbreaking book explores the latest thinking on consultation. It

includes new insights about how we can organize our consulting around

discovering the strengths, positive examples, and gifts of the client

organization or community. The book remains a practical and specific

guide for anyone who needs to develop a capacity for deeper relatedness

and partnership -- which means it is for all who wish to make a real

difference in the world.

Get Into Graduate School: A Strategic Approach for Master's

and Doctoral CandidatesKaplan

Get Into Graduate School leads the applicant through the entire admissions

process, providing them with everything they need to know on how to get

accepted.

Good Practice in Student Affairs: Principles to Foster Student

Learning (Jossey-Bass Higher and Adult Education) Jossey-Bass

This essential guide to effective practice is for student affairs professionals

on all types of campuses.

Good to Great and the Social Sectors Jim Collins

This monograph is a response to questions raised by readers in the social

sector. It is not a new book. Jim Collins wants to avoid any confusion

about the monograph being a book by limiting its distribution to online

retailers.

Based on interviews and workshops with over 100 social sector leaders.

The difference between successful organizations is not between the

business and the social sector, the difference is between good

organizations and great ones.

Gung Ho! Turn On the People in Any Organization Ken BlanchardHere is an invaluable management tool that outlines foolproof ways to

increase productivity by fostering excellent morale in the workplace.

Healthy Employees, Healthy Business: Easy, Affordable Ways to

Promote Workplace Wellness Ilona Bray J.D.

Healthy Employees, Healthy Business draws on the expertise of an

advisory board of doctors, lawyers, benefits specialists, workplace

wellness planners and other experts to offer struggling small business

owners and managers like you the essential advice you need to implement

a low-cost or even free wellness program for your employees.

Updated November 2011

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High Velocity Culture Change Price Pritchett

Delivers 22 specific guidelines on how to manage your part of the

organization for high-velocity culture change. You'll also learn how you

can avoid the management traps that cause most efforts to fail. This

handbook will prepare you and your management staff for the rigors of the

agonizing process that is culture change. It will also prove how and why

the pain is well worth the cost. If your management staff is going to

achieve a dramatic culture shift in record time, High-Velocity Culture

Change is a must-read for every player on your team.

Hire The Best... & Avoid The Rest Michael Mercer, Ph.D.You will discover how to hire the best when you use this top-selling book

on how to evaluate job applicants.

How Do They Know They Know: Evaluating Adult Learning Jane Vella

Applies principles and concepts of popular education to evaluation? A

critical piece in program development and training with adults. Using real-

life case studies, the book shows how the model works in a variety of

settings to help trainers evaluate adult learning.

I Want to Change But I Don’t Know How Rusk and Read

A step-by-step program including exercises and information to bring more

happiness to individual lives through deeper self-awareness and self-

acceptance.

Influencer Kerry Patterson

From the bestselling authors who taught the world how to have Crucial

Conversations comes Influencer, a thought-provoking book that combines

the remarkable insights of behavioral scientists and business leaders with

the astonishing stories of high-powered influencers from all walks of life.

You'll be taught each and every step of the influence process-including

robust strategies for making change inevitable in your personal life, your

business, and your world.

Integrating Higher Education Planning and Assessment: A

Practical Guide

David Hollowell, Michael

Middaugh, Elizabeth Sibolski

Integrating Higher Education Planning and Assessment: A Practical Guide

provides insight on the higher education assessment process with an

emphasis on planning and metrics.

Journey to the Emerald City: Achieve a Competitive Edge by

Creating A culture of AccountabilityRoger Conners

Journey to the Emerald City details a clear road map for accelerating the

move to a Culture of Accountability in which people focus on achieving

the results critical to a company's future. Connors and Smith provide a

program to transform entrenched patterns into potent new ways of being

and doing.

Jung's Theory of Psychological Types and the Myers-Briggs

Type IndicatorJung

"The purpose of the Myers-Briggs Type Indicator® is to make the theory

of psychological types described by C. G. Jung (1921/1971)

understandable and useful in people's lives. The essence of the theory is

that much seemingly random variation in behavior is actually quite orderly

and consistent, being due to basic differences in the way individuals prefer

to use their perception and judgment."

Kiss, Bow, or Shake Hands (The Bestselling Guide to Doing

Business in More than 60 Countries) Terri Morrison

The most comprehensive, authoritative text of its kind, the first edition of

this invaluable reference guide has won a following among high-ranking

military officials, influential corporate executives and business school

professors alike. This new edition, with its wealth of revised material and

discussions of current hot topics, is proof that such a classic only gets

better with time.

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Lead with Luv Ken Blanchard

Lead with LUV is an extraordinary, wide-ranging conversation between

Barrett and Ken Blanchard, the legendary author of The One Minute

Manager. Together, they reveal why leading with love is the most

powerful way to lead, how to make it work wherever you are, and how it

can help you achieve truly amazing results.

Leading at a Higher Level Ken Blanchard

Leading at a Higher Level presents the definitive discussion about using

Situational Leadership® II to lead yourself, individuals, teams, and entire

organizations. More important, you’ll learn how to dig deep within,

discover the personal “leadership point of view” all great leaders possess,

and apply it throughout your entire life.

Learner-Centered Assessment on College Campuses Huba and Freed

Learner-Centered Assessment on College Campuses integrates current

thinking and research regarding the learning of undergraduate students

with principles of best practice in assessment and teaching. The book will

help readers see the connection among three powerful trends in higher

education today: the focus on learning and learners, the emphasis on the

assessment of learning, and the need to continually improve what those in

higher education do.

Learning by Doing: A Handbook for Professional Communities

at Work Richard Dufour

Since the publication of the first edition of Learning by Doing, the authors

have made presentations to tens of thousands of educators, served on

dozens of panels to answer their questions, worked with several districts

on a long-term ongoing basis to assist with their implementation of the

professional learning community (PLC) concept, and participated in

ongoing dialogue with educators on the allthingsplc.info website. This

continuing work with teachers, principals, and central office staff from

schools and districts throughout North America has given them a deeper

understanding of the challenges educators face as they attempt to

implement the professional learning community process in their

organizations. This second edition attempts to draw upon that deeper

understanding to provide educators with a more powerful tool for moving

forward.

Leaving College Vincent Tinto

In the new edition of his widely acclaimed Leaving College, Vincent Tinto

synthesizes far-ranging research on student attrition and on actions

institutions can and should take to reduce it. The key to effective retention,

Tinto demonstrates, is in a strong commitment to quality education and

the building of a strong sense of inclusive educational and social

community on campus.

Leaving College: Rethinking the Causes and Cures of Student

Attrition Vincent Tinto

As enrollments continue to decline, student retention is increasingly vital

to the survival of most colleges and universities. In the new edition of his

widely acclaimed Leaving College, Vincent Tinto synthesizes far-ranging

research on student attrition and on actions institutions can and should

take to reduce it.

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Managing Conflict Walton

A member of the AWL OD Series! This book presents a framework for

diagnosing recurring conflicts and suggests several basic options for

controlling or resolving them. Included are concepts and methods that are

applicable to various types of conflict, both interpersonal and intersystem.

Topics range from basic functions of managing conflict, techniques for

managing dialogue, and third-party attributes of consultants.

Managing Upward: Strategies for Succeeding with Your Boss Hathaway, Patti and Schubert,

Susan

An excellent guide if you're wishing to position yourself for upward

professional mobility. This book introduces techniques for developing

positive working relationships with those above you in the organization.

It's not easy to "manage your boss," but the tips provided will help you

handle and offer both praise and criticism.

Mentor: Guiding the Journey of Adult Learners L. Baloz/Jossey Bass

Revised and updated from the award-winning classic Effective Teaching

and Mentoring, this second edition is a practical, engaging exploration of

mentoring and its power to transform learning. Filled with inspiring

vignettes, Mentor shows how anyone who teaches can become a

successful mentor.

Models of Professional Development: A Celebration of

Educators Bruce Joyce

This comprehensive resource examines five major models of professional

development and how they can be implemented and tailored to meet the

multifaceted needs of any school or district.

Moneyball Michael Lewis

Moneyball is a quest for the secret of success in baseball and a tale of the

search for new baseball knowledge—insights that will give the little guy

who is willing to discard old wisdom the edge over big money.

Motivating Students Who Don't Care: Successful Techniques for

Educators Allen Mendler

With proven strategies from the classroom, this resource identifies five

effective processes the reader can use to reawaken motivation in students

who aren't prepared, don't care, and won't work. These processes include

emphasizing effort, creating hope, respecting power, building

relationships, and expressing enthusiasm. Each process is fully explained

and illustrated with proven strategies from the classroom. Questions for

reflection will help the reader identify motivating strategies and apply the

five key processes to the challenge of changing students lives.

Multicultural Competence in Student Affairs Jossey-Bass

Multicultural Competence in Student Affairs is a unique resource that

offers student affairs practitioners and faculty a guide that features a

model of core competencies that embraces the broad scope of

multicultural issues including race, class, religion, gender, sexual

orientation, age, and abilities.

New Faculty Professional Development Henryk MarcinkiewiczThis book is about organizing and conducting a yearlong professional

development program for new faculty.

Once Upon a Time When We Were Colored Clifton Taulbert

The basis of a forthcoming motion picture, the author's memoir of his

childhood in the segregated South celebrates the resilience and warmth of

his relatives, neighbors and friends, who eagerly awaited the annual

minstrel show.

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Organization Change Through Effective Leadership Gyest, Hersey, Blanchard

This volume illustrates how behavioral science theory and research are

helpful to practicing managers in diagnosing human situations and in

carrying through strategies for change.

Organization Development Wendell FrenchThe authors present a concise and comprehensive exposition of the theory,

practice, and research related to organization development.

Perfect Phrases for Customer Service, Second Edition (Perfect

Phrases Series) Robert Bacal

Perfect Phrases for Customer Service, second edition, provides the

language you need for everyday customer service situations--and includes

simple, effective techniques that can help you meet even the most

demanding customer needs. Master the most effective words and phrases

for:

Defusing bad situations before they get worse

Handling complaints patiently and professionally

Satisfying customers and increasing sales

Building long-term relationships with important customers

Perfect Phrases for Managers and Supervisors, Second Edition Meryl Runion

Perfect Phrases for Managers and Supervisors, second edition, has been

completely revised to help you communicate in today’s workplace, where

collaboration, cooperation, and personalization are critical to building an

efficient, productive work environment.

Perfect Phrases for Writing Grant Proposals (Perfect Phrases

Series)Beverly Browning

With this comprehensive, user-friendly approach to grant writing, you'll be

able to tackle the various proposal formats, create a professional purpose

statement, and back up your plan with solid data. Plus, you'll discover

some insider secrets that will really get the attention you want-and the

funding you need.

Please Understand Me Keirsey & BatesThis book is excellent for understanding your own character and it is in

new conditions. No marks or breaks on any of the pages.

Power Etiquette: What You Don't Know Can Kill Your Career Dana May Casperson

Can table manners make or break a megamerger? Can a faxing faux-pas

derail a promising business relationship? Can an improper introduction

cost you a client? Can manners (or lack of them) really kill a career?

Absolutely. In an era when companies are competing on the basis of

service, manners are much more than a social nicety -- they're a crucial

business skill. In fact, good manners are good business. This no-nonsense

""manners reference"" refreshes readers on everyday etiquette and makes

sure they're on their best behavior. It provides quick guidance on such

pertinent and timely topics as: * telephone, e-mail, and Internet etiquette *

table manners *grooming and business dress * written communications *

gift giving * resumes and interviews * making introductions * public

speaking * networking, and more.

Prioritizing Academic Programs and Services Dickeson

This newly revised best-selling classic Prioritizing Academic Programs

and Services continues to offer a proven step-by-step approach to

reallocating resources in tough times. This updated text includes

templates, available also online, for prioritizing communications plans to

ensure more successful campus implementation and to avoid mistakes.

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Quick Guide for the Community College Student Wadsworth

Are you hoping to get the most out of your community college experience?

In WADSWORTH'S QUICK GUIDE FOR THE COMMUNITY

COLLEGE STUDENT you will discover the perfect manual to

succeeding in community college and beyond. This is a must-have text for

every student in community college!

Reclaiming the Ivory Tower: Organizing Adjuncts to Change

Higher Education

Joe Berry Reclaiming the Ivory Tower examines the situation of adjunct professors

in U.S. higher education today, describes the process of organizing them

to improve their conditions of work, and puts forward an agenda around

which adjunct labor can mobilize and transform the universities.

Reinventing Higher Education: The Promise of Innovation Ben Wildavsky

This collection of provocative articles by leading scholars, writers,

innovators, and university administrators examines the current higher

education environment and its chronic resistance to change; the rise of for-

profit universities; the potential future role of community colleges in a

significantly revised higher education realm; and the emergence of online

learning as a means to reshape teaching and learning and to reach new

consumers of higher education.

Rethinking Faculty Work: Higher Education's Strategic

Imperative Judith M. Gappa

Written for educators, administrators, policy makers, and anyone else

concerned with the future of higher education, Rethinking Faculty Work

shows how changes in higher education are transforming the careers of

faculty and provides a model that makes it possible for all faculty to be in

a position to do their best. This important resource offers a vision of

academic workplaces that will attract superb faculty committed to

fulfilling the missions of the universities and colleges where they work.

Retreats That Work: Everything You Need to Know About

Planning and Leading Great Offsites (Pfeiffer Essential

Resources for Training and HR Professionals)Merianne Liteman

Based on the best-selling first edition, this greatly expanded and updated

version contains forty-seven new activities, more information about how

to design and lead retreats, and additional suggestions for how to recover

when things go wrong. A CD-ROM allows you to print out chapters for

distribution to key leaders, duplicate templates, and produce handouts for

specific exercises.

Right From The Start: Taking Charge In A New Leadership Role Dan Ciampa

According to Dan Ciampa and Michael Watkins, 64 percent of executives

hired form the outside won't make it in their new jobs. While executives

from within the ranks know the challenges, culture, and politics of a

company, newcomers face a corporate minefield. Right from the Start is

Ciampa and Watkins's survival manual for leaders taking starting work at

a new company. "Leadership is never easy," they write. "This is never

truer than when a new leader enters an organization from the outside and

must change its culture in fundamental ways." Through interviews with

dozens of corporate leaders who have succeeded or failed in such

transitions, the authors provide a strategy for getting it right from the

outset.

Self Leadership and the One Minute Manager: Increasing

Effectiveness Through Situational Self LeadershipStephen C. Lundin

In this captivating business parable, Cayla teaches Steve the three skills of

self leadership.

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Self-Directed Work Teams Cresencio Torres, Jerry Spiegel

Empowerment is essential! Self-directed work teams create an

environment that empowers employees to contribute to the improvement

of products and services. In the face of this challenge, employees

experience greater opportunities and greater satisfaction. And they do a

better job! Successful work teams call for a new kind of leadership and a

bold new attitude about workforce organization. Self-Directed Work

Teams shows how this leadership style changes the role of the supervisor

and the way that work is managed. You'll learn to help workers feel like

partners in their organizations by contributing to the improvement of

products and services. Use these guiding principles, working models, key

strategies, and action steps to create successful self-directed teams!

Servant Leadership: A Journey into the Nature of Legitimate

Power and Greatness 25th Anniversary Edition [Deluxe Edition] Robert Greenleaf

Servant Leadership helps leaders find their true power and moral authority

to lead. It helps those served become healthier, wiser, freer, and more

autonomous. This book encourages collaboration, trust, listening, and

empowerment. It offers long-lasting change, not a temporary fix and

extends beyond business for leaders of all types of groups.

Seven Habits Workbook Stephen Covey

Internationally renowned leadership authority and bestselling author

Stephen R. Covey presents a personal hands-on companion to the

landmark The 7 Habits of Highly Effective People, which has become a

touchstone for individuals, families, and businesses around the world.

Spiral Impact Karen Valencio

Eliminate struggle. Harness the power of the spiral to achieve your desired

outcomes – and do "it" with grace and ease. Karen Valencic blends her

expertise in the martial art Aikido, with performance improvement, and

science. She illustrates how to use conflict creatively, focus energy and

make solid decisions to generate the power to get what you want done

with grace.

Strengths Based Leadership Rath and Conchie

For decades, Gallup scientists have researched the topic of leadership.

They’ve surveyed a million work teams, conducted more than 50,000 in-

depth interviews with leaders, and even interviewed 20,000 followers to

ask what they admired in the most important leader in their life. The

results of that research are unveiled in Strengths-Based Leadership.

Student Engagement Techniques: A Handbook for College

Faculty (Higher and Adult Education Series)Elizabeth F. Barkley

Student Engagement Techniques is a comprehensive resource that offers

college teachers a dynamic model for engaging students and includes over

one hundred tips, strategies, and techniques that have been proven to help

teachers from a wide variety of disciplines and institutions motivate and

connect with their students.

Student Success in Community Colleges Boroch

Student Success in Community Colleges: A Practical Guide to

Developmental Education provides a self-assessment instrument,

investment modeling tools, and practices to succeed in community college.

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Teaching Strategies and Techniques for Adjunct Faculty Donald Grieve

This is an intentionally brief and to-the-point book for busy part-time

faculty. It is a quick and straightforward teaching reference full of tips,

strategies and proven techniques that address teaching in the contemporary

classroom. If you are new to adjunct teaching, returning to the profession

or have been teaching for several years, Teaching Strategies will help

make your teaching experience more productive and enjoyable.

Teaching With Your Mouth Shut Donald FinkelTeaching with Your Mouth Shut is not intended as a manual for teachers;

it aims to provoke reflection on the many ways teaching can be organized.

Teaching Your First College Class A Practical Guide for New

Faculty and Graduate Student Instructors

Carolyn Lieberg

No other teaching experience will feel quite like the first time an instructor

walks into a classroom to face a class of students. This book is a wise and

friendly guide for new faculty and graduate student instructors who are

about to teach for the first time. It provides an introduction to the theory of

teaching; describes proven strategies and activities for engaging students

in their learning; and offers advice on classroom management, syllabus

creation, grading, assessment, and discipline issues, among other topics.

The Abilene Paradox: And Other Meditation on Management Jerry Harvey

Faulty decision-making can have dire consequences, and when it comes to

group decisions, the challenges are even greater. Join Dr. Jerry B. Harvey

as he clearly illustrates why no organization wants to find themselves goin'

to Abilene.

The Adjunct Professor's Guide to Success: Surviving and

Thriving in the College Classroom Richard Lyons

In recent years, colleges and universities have markedly increased their

employment of adjunct professors. Unfortunately, many adjunct

professors enter the classroom with little or no training in teaching and

classroom management techniques and suffer frustrations which are

painful to both themselves and their institutions! This book provides the

guidance and addresses the issues imperative to the adjunct professor.

Each chapter addresses classroom survival issues with appropriate context

and bulleted lists of "Do's and Don'ts." The perspective of "Through the

Adjunct's Eyes," near the end of each chapter, shares common classroom

successes and challenges. "Tips for Thriving," a bulleted review of key

points and suggested additional readings, concludes each chapter. The

book concludes with chapters on self-evaluation and techniques for

building a part-time career in academe. Anyone who is interested in how

to begin their approach to teaching.

The Art of Communicating Bert DeckerWhat Decker does in this small package is deliver a guide developing a

complete face-to-face personal style.

The Assertive Way Deidre Dutcher

In this audio program, assertiveness expert Deidre Dutcher uses real-life

anecdotes, fascinating examples and thought-provoking exercises to reveal

how to alter your mind-set, transform your behavior, and tailor your

communication style to reflect a more confident, self-assured, assertive

personality. As a result of this training, your relationships will improve,

you’ll have the potential to make greater advancements in your career, and

enjoy increased respect and recognition on both a personal and

professional level.

Yes

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The Balancing Act: Genered Perspectives in Faculty Roles and

Work Lives

Susan Braken, Jeannie Allen, Diane

Dean

Why are women not entering academic careers at a rate proportional to

their degree attainment? And once they enter academe, why are they are

not achieving tenure or gaining promotion at the same rate as men? How

can deeper understanding of attitudes toward academic women combined

with research on their experiences within the academic environment, in

particular those balancing family and academic careers, help us to shape

more responsive institutional policies and environments?

These questions are all the more urgent at a time when institutions

recognize the need to recruit more women and faculty of color to meet

their changing missions and student demographics. This book argues that

creating healthy and equitable work environments for women is good for

the whole academic community. Indeed, the authors make the point that,

as the feminization of academe continues, failure to implement gender

equity and family-friendly initiatives could be perilous.

The Consulting Process in Action Lippitt and Lippitt

Here is the accumulation of 35 years of work of two men who have helped

shape the training and development field. Teachers, trainers, consultants,

and continual learners themselves, the authors share their repertoire of

concepts, strategies, and techniques.

The Culture of Collaboration Evan Rosen

The in-box culture is dead," insists Rosen, so information workers need to

learn how to come together on projects spontaneously in real time, instead

of handling assignments alone and passing them down the line.

The Definitive Personal Assistant and Secretarial Handbook: A

Best Practice Guide for All Secretaries, Pas, Office Managers

and Executive Assistants

Sue France

The Definitive Personal Assistant and Secretarial Handbook is the

ultimate guide for all administrative professionals, PAs, secretaries and

executive assistants. Written by an award-winning personal assistant, it

deals with various aspects of these administrative roles and the skills

required by them, including: relationship management, communication,

confidence, the secrets of body language, listening and questioning skills,

coping with pressure and stress, dealing with difficult people, time

management and personal organization.

The First 90 Days: Critical Success Strategies for New Leaders

at All Levels Michael Watkins

In this hands-on guide, Michael Watkins, a noted expert on leadership

transitions, offers proven strategies for moving successfully into a new

role at any point in one's career. Concise and practical, The First 90 Days

walks managers through every aspect of the transition, from mental

preparation to forging the right alliances to securing critical early wins.

Through vivid examples of success and failure at all levels, Watkins

identifies the most common pitfalls new leaders encounter and provides

tools and strategies for how to avoid them.

The Five Dysfunctions of a Team Patrick Lencioni

In The Five Dysfunctions of a Team Patrick Lencioni once again offers a

leadership fable that is as enthralling and instructive as his first two best-

selling books, The Five Temptations of a CEO and The Four Obsessions

of an Extraordinary Executive. This time, he turns his keen intellect and

storytelling power to the fascinating, complex world of teams.

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The Frontiers of Management Peter Drucker

Every decision executives make today shapes the future of their

organization - as well as that of the communities and society in which the

organization operates. How to make choices that lead to the best possible

future for all stakeholders? Look beyond the immediate crisis of the day -

to the long-term implications of your decisions and actions. In the thirty-

five essays comprising The Frontiers of Management, classic management

thinker and teacher Peter Drucker offers advice.

The Medici Effect Johansson

Frans Johansson’s The Medici Effect shows how breakthrough ideas most

often occur when we bring concepts from one field into a new, unfamiliar

territory, and offers examples how we can turn the ideas we discover into

path-breaking innovations.

The New Academic Generation: A Profession in Transformation Martin J. Finkelstein

American colleges and universities are poised at the edge of a remarkable

transformation. But while rapid technological changes and increasingly

intense competition for funding are widely recognized as signs of a new

era, there has also been an unprecedented though silent demographic

change in the profile of the faculty. In The New Academic Generation,

higher education researchers Martin Finkelstein, Robert Seal, and Jack

Schuster focus on the changing face of academe, as women, foreign-born,

and minority scholars enter the professoriate in larger numbers and as

alternatives to full-time tenure-eligible appointments take hold.

The New Executive Assistant: Advice for Succeeding in Your

Career Melba Duncan

Today's executive assistant has become a crucial member of every

organization's support staff--a key business ally with diverse

responsibilities, from overseeing employees to making strategic decisions.

Here is the first step-by-step guide specifically designed to help you thrive

in this fast-paced profession.

The One Minute Manager Stephen C. Lundin

The One Minute Manager is a concise, easily read story that reveals three

very practical secrets: One Minute Goals, One Minute Praisings, and One

Minute Reprimands.

The One Minute Manager Builds High Performing Teams: New

and Revised Edition Stephen C. Lundin

how all groups move through four stages of development on their way to

becoming high performing teams—orientation, dissatisfaction, integration

and production.

The One Minute Manager Meets the Monkey Stephen C. Lundin

When a person goes to the boss with a problem and the boss agrees to do

something about it, the monkey is off his back and onto the boss's. How

can managers avoid these leaping monkeys? Here is priceless advice from

three famous experts: how managers can meet their own priorities, give

back other people's monkeys, and let them solve their own problems.

The Only Grant-Writing Book You'll Ever Need: Top Grant

Writers and Grant Givers Share Their Secrets Ellen Karsh

This book is designed to help nonprofit organizations craft proposals for

grants from foundations, companies, and government agencies.

The Simplified Guide to Not-for-Profit Accounting, Formation &

Reporting Laurence Scot

A complete and easy to understand guide to the fundamentals of how not-

for-profit organizations are formed and run, as well as their structure and

the unique accounting and reporting issues they face.

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The Skilled Facilitator: A Comprehensive Resource for

Consultants, Facilitators, Managers, Trainers, and Coaches Roger Schwarz

The book is a classic work for consultants, facilitators, managers, leaders,

trainers, and coaches--anyone whose role is to facilitate and guide groups

toward realizing their creative and problem-solving potential. This

thoroughly revised edition provides the essential materials for anyone that

works within the field of facilitation and includes simple but effective

ground rules for group interaction. Filled with illustrative examples, the

book contains proven techniques for starting meetings on the right foot

and ending them positively and decisively.

The Time Trap: The Classic Book of Time Management (3rd

edition)Alec Mackenzie

Despite fax machines, computers and e-mail, time management remains a

real problem for many people. The aim of this book is to provide

guidelines on how to work efficiently, how to pinpoint time-wasters, avoid

the technology trap and how to use time management techniques

successfully.

Think Like a Manager Roger FritzBuild the skills every manager needs to be effective with these strategies

and techniques.

Time Management for System Administrators Thomas A. Limoncelli

Time Management for System Administrators understands that an Sys

Admin often has competing goals: the concurrent responsibilities of

working on large projects and taking care of a user's needs. That's why it

focuses on strategies that help you work through daily tasks, yet still allow

you to handle critical situations that inevitably arise.

Time Management: 24 Techniques to Make Each Minute Count

at Work Marc Mancini

They say time is money. And thanks to Time Management, you can make

every moment more valuable, through 24 easily mastered techniques that

will instantly increase your workplace efficiency.

To Improve the Academy: Resources for Faculty, Instructional,

and Organizational Development Jossey-Bass

The development of students is a fundamental purpose of higher education

and requires for its success effective advising, teaching, leadership, and

management. This annual volume offers examples and resources for the

enrichment of all educational developers.

Top Performer Zig ZiglarOffers advice for people in leadership positions on how to encourage

workers to achieve their full potential.

Total Leadership Friedman

With engaging examples and clear instruction, Friedman provides more

than thirty hands-on tools for using these proven principles to produce

stronger business results, find clearer purpose in what you do, feel more

connected to the people who matter most, and generate sustainable

change.

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Toyota Production System Ohno

In this classic text, Taiichi Ohno -- inventor of the Toyota Production

System and lean manufacturing -- shares the genius that sets him apart as

one of the most disciplined and creative thinkers of our time. Combining

his candid insights with a rigorous analysis of Toyota's attempts at lean

production, Ohno's book explains how lean principles can improve any

production-oriented endeavor. A historical and philosophical description

of just-in-time and lean manufacturing, this work a must read for all

students of human progress. On a more practical level, it continues to

provide inspiration and instruction for those seeking to improve efficiency

through the relentless elimination of waste.

Transforming Professional Development Into Student Results Douglas Reeves

How can we create and sustain professional learning programs that

actually lead to improved student achievement? In this thoughtful and

informative guide for teachers, administrators, and policymakers, Douglas

B. Reeves provides answers.

Transitions Between Faculty and Administrative Careers: New

Directions for Higher Education Ronald Henry

Providing extensive real life examples, Transitions Between Faculty and

Administrative Careers delves into the main challenges of transitioning

between faculty and administrative careers. Issues such as building a

diverse support team, developing flexible management skills to enhance all

types of professional relationships, actively bridging academe and

administration, and articulating your vision, among others, are discussed

in detail.

Understanding and Engaging Under-Resourced College Students Becker, Krodel, and Tucker

Understanding and Engaging Under-Resourced Learners is the first book

of its kind to provide postsecondary educators, administrators, and student

support services personnel with a comprehensive and focused look at both

the needs of under-resourced students and strategies for their success.

What Great Teachers Do Differently Todd Whitaker

World-renowned author and speaker Todd Whitaker describes the beliefs,

behaviors, and attitudes of our best teachers. Based on a live recording of

a Todd Whitaker presentation.

Yes

What's Math Got to Do With It Jo Boaler

In this straightforward and inspiring book, Jo Boaler, a professor of

mathematics education at Stanford for nine years, outlines concrete

solutions that can change things for the better, including classroom

approaches, essential strategies for students, and advice for parents.

When the Little Things Count . . . and They Always Count: 601

Essential Things That Everyone In Business Needs to Know Barbara Pachter

From the Internet and e-commerce to contract work and globalization, the

way we work and communicate is changing constantly. Still, one essential

fact remains: We must pay attention to the little things — the details that

demonstrate that we know how to communicate and interact with others

on a professional level, regardless of our position or occupation. In this

book, longtime business communications consultant and trainer Barbara

Pachter offers 601 essential ways to approach every business situation and

relationship with confidence and ease.

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Who Moved My Cheese?: An Amazing Way to Deal with

Change in Your Work and in Your Life Spencer Johnson

From one of the world's most recognized experts on management comes a

charming parable filled with insights designed to help readers manage

change quickly and prevail in changing times.

Who Owns the Ice House?: Eight Life-Lessons From an Unlikely

Entrepreneur Clifton Taulbert

Based on his own life experience, Pulitzer nominee Clifton Taulbert has

teamed up with entrepreneur thought leader Gary Schoeniger to create a

powerful and compelling story that captures the essence of an

entrepreneurial mindset and the unlimited opportunities it can provide.

Drawing on the entrepreneurial life lessons Taulbert learned from his

Uncle Cleve, Who Owns the Ice house? chronicles Taulbert's journey

from life in the Mississippi Delta at the height of legal segregation to

being recognized by Time magazine as "one of our nation's most

outstanding emerging entrepreneurs.

Who Own's the Icehouse Clifton Taulbert

Drawing on the entrepreneurial life lessons Taulbert learned from his

Uncle Cleve, Who Owns the Ice house? chronicles Taulbert's journey

from life in the Mississippi Delta at the height of legal segregation to

being recognized by Time magazine as "one of our nation's most

outstanding emerging entrepreneurs." Who Owns The Ice House? reaches

into the past to remind us of the timeless and universal principles that can

empower anyone to succeed.

Whole-Faculty Study Groups: Creating Professional Learning

Communities That Target Student Learning

Carlene U. Murphy , Dale W. Lick Filled with numerous examples, this best-selling book provides both the

practical knowledge and the theoretical foundation necessary to develop

successful Whole-Faculty Study Groups.

CRISP Series

Always in Style

A complete guide for a woman who wants to create her best look. It

covers style (not to be confused with fashion), and describes how to make

bodyline, wardrobe, color, hair and make-up work for you. Includes thirty-

two pages demonstrating coordination of lipstick and blush with

wardrobe.

Balancing Home and Career, Third Edition

Written for busy working individuals who have other home and/or outside

commitments. This revised edition includes new chapters on business,

travel, and relocation. Case studies, tips, and checklists focus on how to

put quality time where you want it.

Change Management

CHANGE MANAGEMENT helps managers work through organizational

change with strategies for providing positive leadership while dealing

effectively with resistance and other trouble spots. The newly updated

third edition includes competency assessments to help managers become

adept change leaders who will inspire and motivate their employees.

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Conflict Management, Fourth Edition

Whether it's in the form of visible back biting or silent resentment, conflict

in the workplace can take a devastating toll on productivity and morale.

Managing interpersonal differences is essential to business and protects

the emotional health of employees. Learn how to help others settle their

differences and work constructively as individuals and groups with a

common purpose.

Find the Bathrooms First This book is a practical guide to the first three months of a new job. It

looks at that period of adjustment in the first six weeks of a new job

where indicators of potential success or failure can lead to an action plan.

Finding Your Purpose, Revised

A Guide to Personal Fulfillment

This book launches you on a journey of personal exploration and growth.

Practical exercises challenge you to discover insights about the way you

think and behave. Then the author provides a plan that can lead to

significant positive personal changes.

Graphics for Presenters

The Crisp Training Essentials Learning Track includes the best self-

directed study books at a significant cost savings. To help you learn the

essentials of training, this bundle combines the best Fifty-Minute Series

books and additional Crisp publications to provide in-depth knowledge of

the subject matter. Relevant case studies, self-evaluations, and practical

examples help to reinforce key concepts. Instead of ordering one book at a

time, simply order the bundle and start your library today.

Handling Difficult People and Situations

The customers and suppliers you need to work with effectively may be

outside your company or in the next office. and you may not always see

eye to eye. Even if you have strong interpersonal skills and common goals,

conflict can happen. Make sure you know how find common ground,

calm emotions and forge a productive path forward.

Managing Upward: Strategies for Succeeding with Your Boss

An excellent guide if you're wishing to position yourself for upward

professional mobility. This book introduces techniques for developing

positive working relationships with those above you in the organization.

It's not easy to "manage your boss," but the tips provided will help you

handle and offer both praise and criticism.

New Employee Orientation

Learn how to start new employees off on the right foot. Checklists and

exercises show managers and supervisors how to create a motivating

climate for new hires. Readers learn how to develop and implement a

customized orientation plan for new employees (both salaried and hourly).

Project Management, Fourth Edition

Build a building. Develop software. Relocate your office. Whatever

initiative you need to accomplish, the proven principles of Project

Management will help you achieve success. Developed as a discipline

during the U.S. space program, today Project Management helps

businesses and their leaders identify and leverage the talent, facilities,

techniques and finances to achieve their objectives.

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The Administrative Assistant: Starring in a Supporting Role

(Crisp Fifty-Minute Books)

Today, the administrative assistant operates at a high level, often reporting

to more than one person. Learn vital skills such as how to anticipate

needs, be a communication liaison, act as a project manager, and operate

as your boss' information manager.

The Business of Listening , 4th edition

Most people listen at less than a quarter of their capacity. We're

overwhelmed with information, pulled in different directions, and have

usually not been taught the most essential listening skills. The truth is: the

simple key to effective listening is wanting to be good at it. and anyone

can do it.

The New Supervisor, Fifth Edition

Others have already seen the traits of a leader in you. Now is the time to

polish those skills so you can hit the ground running and turn this into the

opportunity for professional and personal growth it truly is. As a

supervisor, your attitude and your actions will set the pace for your entire

staff. Learning how to delegate, prioritize and coach effectively is key to

your success.

Time Management, Fourth Edition

It doesn't matter if you use a paper notebook or the fanciest smartphone,

mastering your use of time will help you achieve more and worry less.

Everyone has the power to take control of their time. Learn the basic

principles of time management and discover the personal style that works

best for you.

Understanding Organizational Change

With this book, you'll learn how to cope with and understand

organizational change. A variety of models are presented that illustrate

common workplace challenges in times of change. For managers we've

included a section on how to help staff cope with organizational change.

Wellness in the Workplace

Geared toward management, this book explores the benefits of a well-

planned organizational wellness program. Case studies and exercises

outline the components of an effective health program and its often

unappreciated contribution to business success.

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