The Leadership Challenge- Kouzes & Posner

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By: Matt Lambro Pepperdine University Ph.D. Global Leadership & Change

For nearly 30 years Kouzes and Posner have been studying expectations for leaders.

Specifically Asking Others The Question:What values, personal traits or characteristics do you look for and admire in a leader?

Their first surveys for the five practices started in 1983, by asking people "What do you do as a leader when you're performing at your personal best? Over 30 years, they have done thousands of interviews and collected approximately 75,000 written responses.

The promise of The Leadership Challenge is to make leaders more effective and improve the performance of their organizations.

This led to 20 traits ...... and a checklistThe researchers then asked people to:Select the qualities that they most look for and admire in a leader, someone whose direction they would willingly follow.The resulting data has been strikingly consistent

Varying IndustriesGenderGeographiesThe Resulting Data Has Been Strikingly Consistent Across

Age Groups

Time1987199520022007

The Top 4 Characteristics of Admired Leadership

HonestForward-lookingInspiringCompetent

Honest: It indicates positive and virtuous attributes such as integrity, truthfulness, and straightforwardness.

Forward-looking: is not a magical power, it is the characteristic that most distinguishes leaders from other credible people

Inspiring: speaks to peoples need to have meaning and purpose in their lives

Competent: Encompass knowledge, skills, attitudes, and actions that distinguish excellent performers.

The 5 Practices of Exemplary LeadershipThe 4 most importantCharacteristics of Admired LeadershipComplimentary perspectives on the same subject

The 5 Practices of Exemplary LeadershipThe 4 most importantCharacteristics of Admired LeadershipComplimentary perspectives on the same subjectModel the WayInspire a Shared VisionChallenge the ProcessEnable Others to ActEncourage the HeartHonestForward-lookingInspiringCompetent

What Do All Of These Have In Common?Model the WayInspire a Shared VisionChallenge the ProcessEnable Others to ActEncourage the HeartHonestForward-lookingInspiringCompetentTheyre All behavioral

The #1 success factor for people in the top three jobs in large organizations:Relationships with subordinatesIts how leaders visibly and behaviorally link rewards with performance.

Credibility is the foundation of leadershipDWYSYWDDoWhatYouSayYou WillDo

Model The WayClarify valuesSet the example by aligning actions and valuesPeople follow first the person, then the plan. Group Activity: Simon Says

Exemplary leaders know that if they want to gain commitment and achieve the highest standards, they must be models of the behavior they expect of others. Leaders must model the way.Monkey See, Monkey Do

Play Simon SaysFind a partner in the room Then discuss a time when you witnessed a leader who did a great job of leading by example. Did it make you want to follow the leader more?

Examples of this on company wide marketing scales: https://www.referralcandy.com/blog/monkey-see-monkey-10-examples-public-visibility-used-marketing/

Funny Donald Duck Story- ducks following duckshttp://www.disneyavenue.com/2015/08/the-story-behind-donald-duck-and-50.html

Model The WayPeople follow first the person, then the plan.

Trifles make perfection, and perfection is no trifle.-MichelangeloDiscussion: What does this mean to you? How do you translate this to your daily work, your philosophy, and the organization you are in? What are the trifles that you deal with? How do these trifles lead to perfection? Which trifles do you need to set a personal example? How do you plan to do that?Patch Adams: https://www.youtube.com/watch?v=Pr9ruvxA3K4

Inspire A Shared VisionLeaders passionately believe that they can make a difference. They envision the future, creating an ideal and unique image of what the organization can become. Through their magnetism and quiet persuasion, leaders enlist others in their dreams. They breathe life into their visions and get people to see exciting possibilities for the future.

Leaders cannot command commitment, only inspire it.

https://www.forbes.com/sites/carminegallo/2012/09/06/7-sure-fire-ways-great-leaders-inspire-people-to-follow-them/#45c17802ff23

Inspire A Shared VisionDead Poets Society https://www.youtube.com/watch?v=vi0Lbjs5ECI

Leaders cannot command commitment, only inspire it.How do you do this?Significance: We desire to be valued by others and engaged in meaningful work.Security: We want to feel safe in our relationships, our finances, our bodies, etc.Satisfaction: We want relationships we enjoy and some sense of the good life.An inspiring vision speaks strongly to one or more of these motivators.

Shared Vision: Able to connect many people to a single thought, idea or action.

Inspire A Shared Vision

Leaders cannot command commitment, only inspire it.Steps to Creating a Vision:What would you like your workplace to be known for or to have accomplished in the future?

What is it about this envisioned future makes this visionimportant to you? In what way does it speak to the threemotivators described above?

Dont assume that everyone is similarly motivated orrelates to each motivator the same way. How mightothers connect to the vision? Does the vision bring valueto all of them?

Challenge The ProcessEvery single personal-best leadership case is involved some kind of challenge.

This is all about challenging the status quo always looking for opportunities to grow, innovate and change. Leaders who do this are always looking to introduce new products, processes or systems, and are willing to take risks in doing so. Theyre not afraid to challenge other people or speak their mind.

Challenging the process can often be hardest when youre in an organization thats comfortable with the way we do things. In Moneyball, Oakland Athletics general manager Billy Beane takes on one such establishment, the world of professional baseball.

Desperate to find a way to complete against his wealthier rivals, Beane puts his reputation on the line by adopting a revolutionary way of recruiting players one based on statistics rather than conventional assessments on talent or potential. Its a huge risk and as the team struggles he has to decide whether to really commit to his plan, or whether to quit. But in the end, he takes his team on the longest winning run in baseball history.

Group Exercise:In groups of 4 we are going to recreate a our list of assignments for this class.

Was it liberating to do this? Why?Does a leaders humility effect the ability for this process to happen?

Challenge The Process

Moneyball: https://www.youtube.com/watch?v=TpBcwGOvO80Every single personal-best leadership case is involved some kind of challenge.

Group Exercise: In groups we are going to recreate our list of assignments for this class.Was it liberating to do this? Why?

Leading Variable: Does a leaders humility effect the ability for this process to happen? What is another variable be in why some leaders are better at this then others?

Challenging the process can often be hardest when youre in an organization thats comfortable with the way we do things. In Moneyball, Oakland Athletics general manager Billy Beane takes on one such establishment, the world of professional baseball.

Desperate to find a way to complete against his wealthier rivals, Beane puts his reputation on the line by adopting a revolutionary way of recruiting players one based on statistics rather than conventional assessments on talent or potential. Its a huge risk and as the team struggles he has to decide whether to really commit to his plan, or whether to quit. But in the end, he takes his team on the longest winning run in baseball history.

Student doctor Hunter Patch Adams (Robin Williams) shakes up established medical thinking with his philosophy that laughter is the best medicine - and that it is the patient who should be treated rather than just the disease. But before graduating from medical school, he is thrown out for his unconventional ways and for setting up his own clinic to practice his philosophy. Having appealed the decision, Patch appears before the State Medical Board to argue his case.Why it works: Patch is totally committed to his convictions, and this is evident in his emotional appeal to the board where he directly challenges established medical practice with his ideas. His pleas are directed not just at the panel but also to the members of the audience, fellow students and nurses. We may not necessarily agree with his views or methods, but he wins friends and supporters with the force of his convictions.

Group Exercise:In groups of 4 we are going to recreate a our list of assignments for this class.

Was it liberating to do this? Why?Does a leaders humility effect the ability for this process to happen?

Enable Others to ActLeaders make it possible for others to do good work.Foster collaboration + Strengthen others

Leaders foster collaboration and build spirited teams. They actively involve others. Leaders understand that mutual respect is what sustains extraordinary efforts; they strive to create an atmosphere of trust and human dignity. They strengthen others, making each person feel capable and powerful. The Blindside: https://www.youtube.com/watch?v=uuYlHxijIho

Enable Others to ActLeaders make it possible for others to do good work.Foster collaboration + Strengthen others

Leaders foster collaboration and build spirited teams. They actively involve others. Leaders understand