2011-12 STH Booklet (AF)

I am a Cavalier because I love NbA basketball. I am a Cavalier because it’s a good tool for client development. I am a Cavalier because I support my city. I am a Cavalier because I love NbA basketball. I am a Cavalier because it’s et Holders. I am a Cavalier because I continue to support the team that I have supported my entire life. I am a Cavalier because it’s entertainment and a place to take

I am a cavalier because I have great seats, enjoy customer service & love hoops. I am a cavalier because all for one. one for all. I am a cavalier because I enjoy the “Q experienceinside of me. I am a Cavalier because I enjoy seeing the games live. I am a Cavalier because I use these tickets to

I am a Cavalier because I believe in this team. I am a Cavalier because I’m a true fan! I am a Cavalier because of the benefits. I am a Cavalier because I believe in this team. I am a Cavalier because

2011~12 SEASON TICKET INFORmATION

because I support my city. I am a Cavalier because I love NbA basketball. I am a Cavalier because it’s . I am a Cavalier because it’s entertainment and a place to take my grandkids. I am a Cavalier because I love the whole Cavs experience, especially the wa

kids to the games. I am a Cavalier because it’s been a great networking tool. I am a Cavalier because I support my city. I am a Cavalier because ownershi

I am a cavalier because I enjoy the “Q experience.” I am a cavalier because I’m a die-hard caVs fan! I am a cavalier becauseinside of me. I am a Cavalier because I enjoy seeing the games live. I am a Cavalier because I use these tickets to recognize my customers for their business. I am a Cavalier

benefits. I am a Cavalier because I believe in this team. I am a Cavalier because

I am a Cavalier because I love NBA basketball. I am a Cavalier because it’s a good tool for client development. I am a Cavalie my grandkids. I am a Cavalier because I love the whole Cavs experience, especially the way Dan Gilbert & crew treat Season Ticket Holders. I am a Cavalier because I contin

“Q Experience.” 2011~12 SEASON TICKET INFORMATION I am a Cavalier because I have great seats, enjoy customer service & love hoops. I am a Cavalier because I am a Cavalier because I use these tickets to recognize my customers for their business. I am a Cavalier because it’s what’s inside of me. I am a Cavalier because I enjoy seeing the games live. I am a Cavalier because I use these tickets to I am a Cavalier because I believe in this team. I am a Cavalier because I’m a true fan! I am a Cavalier because of the

Secure your 2011-2012 Season Tickets EARLY AND ONLINE by February 25th and be entered for achance to be an on-court contestant!

HOW CAN YOU WIN? IT’S EASY!• Five renewed contestants will be chosen for every home game between February 2nd and February 27th to compete for a grand prize! • Not an in-game winner? Become an at-home grand prize winner with the “Season Ticket Holder Word of the Game” that will be announced at

every home game. Simply log in to your personalized website and click on the MVP link to submit the correct word for your chance to win!

DON’T WAIT… THE EARLIER YOU SECURE YOUR SEATS ONLINE THE MORE CHANCES YOU’LL HAVE TO WIN!*Must renew online to be eligible. See official rules for details and complete prize descriptions at mvp.cavs.com.

FEBRUARY 9, 2011

CAVS BENCHWARMERS PACKAGE

FEBRUARY 5, 2011FEBRUARY 2, 2011

SUITE FOR A QUICKEN LOANS ARENA EVENTVIP FLOOR SEAT EXPERIENCE

2 0 1 1 ~ 1 2 R E N E W A L P R I Z E S

I am a Cavalier because I love NbA basketball. I am a Cavalier because it’s a good tool for client development. I am a Cavalier because I support my city. I am a Cavalier because I love NbA basketball. I am a Cavalier because it’s et Holders. I am a Cavalier because I continue to support the team that I have supported my entire life. I am a Cavalier because it’s entertainment and a place to ta

I am a cavalier because I have great seats, enjoy customer service & love hoops. I am a cavalier because all for one. one for all. I am a cavalier because I enjoy the inside of me. I am a Cavalier because I enjoy seeing the games live. I am a Cavalier because I use these tickets to


FEBRUARY 11, 2011

CLEVELAND CLINIC COURTS EXPERIENCE

FEBRUARY 16, 2011

2011 CAVS MEDIA DAY EXPERIENCE

FEBRUARY 23, 2011

SUITE FOR A 2011-2012 CAVALIERS GAME

FEBRUARY 27, 2011

CAVS VIP GETAWAY TO 2011-12 ROAD GAME

FEBRUARY 25, 2011

APPLE iPAD

FEBRUARY 13, 2011

PREGAME RECEPTION IN CAVS OFFICES

melissasweet

OTHER PRIZES FROM:

I am a Cavalier because I love NbA basketball. I am a Cavalier because it’s a good tool for client development. I am a Cavalie my grandkids. I am a Cavalier because I love the whole Cavs experience, especially the way Dan Gilbert & crew treat Season Ticket Holders. I am a Cavalier because I contin

“Q experience.” 2011~12 season tIcKet InformatIon I am a cavalier because I have great seats, enjoy customer service & love hoops. I am a cavalier because I am a Cavalier because I use these tickets to recognize my customers for their business. I am a Cavalier because it’s what’s inside of me. I am a Cavalier because I enjoy seeing the games live. I am a Cavalier because I use these tickets to I am a Cavalier because I believe in this team. I am a Cavalier because I’m a true fan! I am a Cavalier because of the

I am a Cavalier because I love nba basketball. I am a Cavalier because it’s a good tool for client development. I am a Cavalier because I support my city. I am a Cavalier because I love nba basketball. I am a Cavalier because it’s et Holders. I am a Cavalier because I continue to support the team that I have supported my entire life. I am a Cavalier because it’s entertainment and a place to ta

I am a Cavalier because I have great seats, enjoy customer service & love hoops. I am a Cavalier because ALL FOR ONE. ONE FOR ALL. I am a Cavalier because I enjoy the inside of me. I am a Cavalier because I enjoy seeing the games live. I am a Cavalier because I use these tickets to


Incentives

*Account must be current at the time of delivery of incentives.

Pay in full before February 25 $100 in food and beverage or merchandise credit

Pay in full before Feb. 26 – Mar. 25 $75 in food and beverage or merchandise credit

Make your first payment on an autocharge payment plan before

February 25$50 in food and beverage or merchandise credit

Make your first payment on an autocharge payment plan beforeFeb. 26 – Mar. 25

$25 in food and beverage or merchandise credit

payMent FlexIbIlItyBased on YOUR feedback, we are once again providing multiple options to complete your payment.

~ Payment in Full ~ Fan Appreciation Extended Plan – 8 months (autocharge only) • First payment on or before March 25, and equal installments on April 15, May 15, June 15, July 15, August 15, September 15 and October 15 ~ Four Quarter Plan – 4 months • First payment on or before March 25, and equal installments on May 15, June 15 and July 15.

get rewardedChoose one of these gifts when you pay in full or select an autocharge plan by March 25th! We APPRECIATE your loyalty and commitment.

~ iPod Nano* ~ One foursome of golf at Little Mountain ~ Customizable Fathead ~ $100 Corner Alley Bowling package ~ $150 Continental Airlines flight voucher*

*These options available for lower level seat holders.

that’s not all!The EARLIER you renew, the more you receive! Act now and also earn one of these great value packages when you pay in full or select an autocharge plan!

I am a Cavalier because I love NBA basketball. I am a Cavalier because it’s a good tool for client development. I am a Cavalie my grandkids. I am a Cavalier because I love the whole Cavs experience, especially the way Dan Gilbert & crew treat Season Ticket Holders. I am a Cavalier because I contin

“Q Experience.” 2011~12 SEASON TICKET INFORMATION I am a Cavalier because I have great seats, enjoy customer service & love hoops. I am a Cavalier because I am a Cavalier because I use these tickets to recognize my customers for their business. I am a Cavalier because it’s what’s inside of me. I am a Cavalier because I enjoy seeing the games live. I am a Cavalier because I use these tickets to I am a Cavalier because I believe in this team. I am a Cavalier because I’m a true fan! I am a Cavalier because of the

Being a Cavaliers Season Ticket Holder offers you and your family exclusive benefits to help add to the fun and excitement of Cavaliers games at The Q! These unique benefits include:

Season Ticket member benefits

pERKS ~ NEW! Through the My Cavs Rewards program, receive access to offers from hundreds of online retailers and earn up to

30% cash back on each purchase (more details to come) ~ Log into your very own personalized Cavaliers Season Ticket Holder website at mvp.cavs.com for all the information

about YOUR perks, benefits, upcoming events, Cavaliers news and more ~ An overall package savings compared to single game buyers ~ 20% off Cavs gear at the Cavaliers Team Shop to show off your family’s Cavaliers pride ~ Through The Q Event Hotline, purchase tickets to other Quicken Loans Arena events prior to the general public – including

concerts and family shows ~ Bring your family to exclusive Season Ticket Holder events, including the annual Season Ticket Holder Tipoff Party,

Chalk Talks and more ~ Get first rights to your seats for all home playoff games

RECOgNITION ~ Is someone in your family celebrating a birthday, anniversary or special event? • Submit a request to put a complimentary in-game message on the Q Arena Corner boards • Ask your Client Experience Specialist to stop by your seats and recognize them

OpTIONS ~ Flash Seats provides you the ability to conveniently use, transfer or sell your tickets to your family members and friends ~ Season Ticket Holder Donation Program: donate your tickets to be used by local community groups

(tax documentation provided, consult your tax advisor) ~ Cavaliers Exchange Program: exchange a future Cavaliers game for the same number of tickets to take your family

to a Lake Erie Monsters game ~ Upon renewing your season tickets, attend Seat Relocation Day for a chance to change or upgrade your seat location

mVp ~ As an MVP Season Ticket Holder—your Experience Specialist is the ONE PERSON you can always count on to answer

your questions on everything Cavaliers and Quicken Loans Arena. Whether it’s a question about your benefits, a need to purchase additional tickets, or to provide valuable feedback that helps us serve you better, your personal Experience Specialist is dedicated to servicing your account and will work to provide the best experience for YOU and your family









Flash Seats

Flash Seats is the Cavaliers primary method of season ticket account management and ticket delivery. It’s also the only official secondary marketplace of the Cleveland Cavaliers. From ease and convenience to enter The Q, to flexible transferring of your tickets, Flash Seats provides an enhanced experience for all of our guests.

CONVENIENT ~ Conveniently swipe in on game day using your ID with no paper tickets

EASy ~ Easily transfer tickets to anyone – anytime, anywhere – right up until the start of

the game

100% SECURE ~ No lost or stolen tickets. No worrying about forgetting your tickets

at home or waiting at will call

~ Provides a safe, online marketplace backed by the Cavaliers where you can conveniently sell seats to games that you are unable to attend

The price at which you were invoiced reflects a Flash Seats delivery method. If you would like to inquire about the service of producing paper tickets and the fee associated with that process, please contact your Client Experience Specialist for further information.



i am a cavalier because i love nBa basketball. i am a cavalier because it’s a good tool for client development. i am a cavalier because i support my city. i am a cavalier because i love nBa basketball. i am a cavalier because it’s et Holders. I am a Cavalier because I continue to support the team that I have supported my entire life. I am a Cavalier because it’s entertainment and a place to ta


i am a cavalier because i believe in this team. i am a cavalier because i’m a true fan! i am a cavalier because of the benefits. i am a cavalier because i believe in this team. i am a cavalier because

Lower Bowl Seat LocationVeteran

Renewal PriceAll-Star

Renewal PriceRookie Season

Ticket Price

Gold Center Sections 108-109, 125-126 $6,292 $6,556 $6,820

Baseline Straight Sections 107, 110, 124, 127 $5,720 $5,940 $6,204

Huntington Bank Club Seat Sections C107-C110, C124-C127 (rows 15-24) refer to club seat agreement

VIP Club refer to club seat agreement

VIP Club Lounge & Table/Bar refer to club seat agreement

Lower Level Corner Sections 106, 111, 123, 128 (rows 1-16)Upper Clubs C107-C110, C124-C127 (rows 25-30) $3,872 $4,048 $4,224

Arena Corner Sections 104, 113, 121, 130 (all rows) 106, 111, 123, 128 (rows 20-30) $2,772 $2,904 $2,992

Lower Level End Sections 103, 101, 100, 133, 131, 114, 116, 117, 118, 120 (rows 1-5) $2,728 $2,860 $2,948



Upper Bowl Seat LocationLoudville Center Sections 207-210, 224-227 (rows 1-8) $2,024 $2,112 $2,156

Loudville Center Sections 207-210, 224-227 (rows 9-17); 206, 211, 223, 228 (all rows); 205, 212, 222, 229 (rows 1-8) $1,408 $1,452 $1,540

Loudville Corner Sections 202-204, 213-215, 219-221, 230-232 (rows 1-11); 205, 212, 222, 229 (rows 9-17) $1,012 $1,056 $1,100

Loudville Corner Sections 202-204, 213-215, 219-221, 230-232 (rows 12-17) $660 $704 $748

Loudville End Sections 201, 200, 233, 216, 217, 218 $396 $396 $396

VeTeRAn: Entering at least fourth consecutive season as a Season Ticket Holder in 2011-12 ALL-STAR: Entering second or third consecutive season as a Season Ticket Holder in 2011-12 Rookie: New Season Ticket Holder in 2011-12

2011~12 season TickeT arena pricing

Price listed represents the package price per seat for a 44-game package

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Floor Seat LocationVeteran



Ticket Price

West VIP Seats $30,580 $31,504 $32,452

North/South VIP Seats $29,612 $30,492 $31,425

East Court Boxes $18,524 $19,052 $19,640

8, 9 Row 1 $16,500 $17,028 $17,517

8, 9 Row 2 $14,476 $14,916 $15,358

8, 9 Row 3 $12,012 $12,364 $12,744

7, 10, 24, 27 Row 1 $12,408 $12,760 $13,164

7, 10, 24, 27 Row 2 $11,044 $11,352 $11,699

7, 10, Row 3 $10,340 $10,648 $10,970

North/South Court Boxes $8,360 $8,624 $8,869

North/South Row 1A $14,564 $15,004 $15,439

North/South Row 1 $12,364 $12,716 $13,094

North/South Row 2 $10,384 $10,692 $11,024

North/South Row 3 $9,020 $9,284 $9,551

North/South Row 4 $7,964 $8,228 $8,465

North/South Row 5 $7,656 $7,876 $8,118

North/South Row 6 $6,952 $7,128 $7,352

Scorers Table Seats $66,000 $67,980 $70,019

2011~12 SEASON TICKET FLOOR pRICINg

VETERAN: Entering at least fourth consecutive season as a Season Ticket Holder in 2011-12 ALL-STAR: Entering second or third consecutive season as a Season Ticket Holder in 2011-12 ROOKIE: New Season Ticket Holder in 2011-12

Price listed represents the package price per seat for a 44-game package and a Flash Seats delivery method.

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i am a cavalier because i love nba basketball. i am a cavalier because it’s a good tool for client development. i am a cavalier because i support my city. i am a cavalier because i love nba basketball. i am a cavalier because it’s et Holders. I am a Cavalier because I continue to support the team that I have supported my entire life. I am a Cavalier because it’s entertainment and a place to ta

I am a Cavalier because I have great seats, enjoy customer service & love hoops. I am a Cavalier because ALL FOR ONE. ONE FOR ALL. I am a Cavalier because I enjoy the inside of me. I am a Cavalier because I enjoy seeing the games live. I am a Cavalier because I use these tickets to

i am a cavalier because i believe in this team. i am a cavalier because i’m a true fan! i am a cavalier because of the benefits. i am a cavalier because i believe in this team. i am a cavalier because

Floor Seat LocationVeteran



Ticket Price

West VIP Seats $30,580 $31,504 $32,472

North/South VIP Seats $29,612 $30,492 $31,416

East Court Boxes $18,524 $19,052 $19,624

8, 9 Row 1 $16,500 $17,028 $17,512

8, 9 Row 2 $14,476 $14,916 $15,356

8, 9 Row 3 $12,012 $12,364 $12,760

7, 10, 24, 27 Row 1 $12,408 $12,760 $13,156

7, 10, 24, 27 Row 2 $11,044 $11,352 $11,704

7, 10, Row 3 $10,340 $10,648 $10,956

North/South Court Boxes $8,360 $8,624 $8,888

North/South Row 1A $14,564 $15,004 $15,444

North/South Row 1 $12,364 $12,716 $13,112

North/South Row 2 $10,384 $10,692 $11,044

North/South Row 3 $9,020 $9,284 $9,548

North/South Row 4 $7,964 $8,228 $8,448

North/South Row 5 $7,656 $7,876 $8,096

North/South Row 6 $6,952 $7,128 $7,348

Scorers Table Seats $66,000 $67,980 $70,004

2011~12 season TickeT floor & key privaTe bank courT club pricing

VeTeRAn: Entering at least fourth consecutive season as a Season Ticket Holder in 2011-12 ALL-STAR: Entering second or third consecutive season as a Season Ticket Holder in 2011-12 Rookie: New Season Ticket Holder in 2011-12

Price listed represents the package price per seat for a 44-game package

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I am a Cavalier because I love NbA basketball. I am a Cavalier because it’s a good tool for client development. I am a Cavalier because I support my city. I am a Cavalier because I love NbA basketball. I am a Cavalier because it’s xperience, especially the way Dan Gilbert & crew treat Season Ticket Holders. I am a Cavalier because I continue to support the team that I have supported my entire life. I am a Cavalier because it

. I am a Cavalier because I love The Q. I am a Cavalier because the experience has been terrific. I am a Cavalier because I love taking my kids to the

Vs fan! I am a cavalier because I have great seats, enjoy customer service & love hoops. I am a cavalier because I love the game. I am a cavalier beca I am a Cavalier because I use these tickets to recognize my customers for their business. I am a Cavalier because it’s what’s inside of me. I am a Cavalier because I enjoy seeing the games live. I am a Cavalier because I use these tickets to I am a Cavalier because I believe in this team. I am a Cavalier because I’m a true fan! I am a Cavalier because of the benefits. I am a Cavalier because I believe in this team. I am a Cavalier because

...I believe in Cleveland.DAN gILbERT

Chairman, Cavaliers Ownership Team since 2005



because I support my city. I am a Cavalier because I love NbA basketball. I am a Cavalier because it’s . I am a Cavalier because it’s entertainment and a place to take my grandkids. I am a Cavalier because I love the whole Cavs experience, especially the wa

kids to the games. I am a Cavalier because it’s been a great networking tool. I am a Cavalier because I support my city. I am a Cavalier because ownershi

I am a cavalier because I enjoy the “Q experience.” I am a cavalier because I’m a die-hard caVs fan! I am a cavalier becauseinside of me. I am a Cavalier because I enjoy seeing the games live. I am a Cavalier because I use these tickets to recognize my customers for their business. I am a Cavalier

benefits. I am a Cavalier because I believe in this team. I am a Cavalier because




All for one. One for all.


I am a cavalier because I enjoy the “Q experience.” I am a cavalier because I have great seats, enjoy customer service & love hoops. I am a cavalier because I am a Cavalier because I use these tickets to recognize my customers for their business. I am a Cavalier because it’s what’s inside of me. I am a Cavalier because I enjoy seeing the games live. I am a Cavalier because I use these tickets to I am a Cavalier because I believe in this team. I am a Cavalier because I’m a true fan! I am a Cavalier because of the

I am a Cavalier because I love NbA basketball. I am a Cavalier because it’s a good tool for client development. I am a Cavalier because I support my city. I am a Cavalier because I love NbA basketball. I am a Cavalier because it’s xperience, especially the way Dan Gilbert & crew treat Season Ticket Holders. I am a Cavalier because I continue to support the team that I have supported my entire life. I am a Cavalier because it

. I am a Cavalier because I love The Q. I am a Cavalier because the experience has been terrific. I am a Cavalier because I love taking my kids to the

Vs fan! I am a cavalier because I have great seats, enjoy customer service & love hoops. I am a cavalier because I love the game. I am a cavalier beca I am a Cavalier because I use these tickets to recognize my customers for their business. I am a Cavalier because it’s what’s inside of me. I am a Cavalier because I enjoy seeing the games live. I am a Cavalier because I use these tickets to I am a Cavalier because I believe in this team. I am a Cavalier because I’m a true fan! I am a Cavalier because of the benefits. I am a Cavalier because I believe in this team. I am a Cavalier because

ONE CENTER COURT ~ CLEVELAND, OHIO ~ 44115 ~ 800.915.CAVS ~ mVp.CAVS.COm

Documents

2011-12 STH Booklet (AF)