1.Database plan 2.Information systems plan 3.Technology plan 4.Business strategy plan 5.Enterprise analysis Which of the following serves as a road map

1.1. Database planDatabase plan

2.2. Information systems planInformation systems plan

3.3. Technology planTechnology plan

4.4. Business strategy planBusiness strategy plan

5.5. Enterprise analysisEnterprise analysis

Which of the following Which of the following

serves as a road map serves as a road map

indicating the direction indicating the direction

of systems of systems

development?development?







serves as a road map serves as a road map

indicating the direction indicating the direction

of systems of systems


The information systems plan also includes the rationale, the current The information systems plan also includes the rationale, the current systems/situation, new developments to consider, the management systems/situation, new developments to consider, the management strategy, the implementation plan, and the budget.strategy, the implementation plan, and the budget.






Which of the Which of the

following can help following can help

identify the key identify the key

entities and entities and

attributes of the attributes of the

organization’s data?organization’s data?






Which of the Which of the

following can help following can help

identify the key identify the key

entities and attributes entities and attributes

of the organization’s of the organization’s

data?data?

Enterprise analysis argues that the firm’s information requirements can be Enterprise analysis argues that the firm’s information requirements can be understood only by examining the entire organization in terms of organizational understood only by examining the entire organization in terms of organizational units, functions, processes, and data elements.units, functions, processes, and data elements.

1.1. Rationalization of proceduresRationalization of procedures

2.2. Business process reengineeringBusiness process reengineering

3.3. Strategic analysisStrategic analysis

4.4. Paradigm shiftParadigm shift

5.5. Process improvementProcess improvement

Which type of analysis Which type of analysis

uses personal interviews uses personal interviews

with three or four top with three or four top

managers to identify managers to identify

their goals?their goals?

1.1. Rationalization of proceduresRationalization of procedures

2.2. Business process reengineeringBusiness process reengineering

3.3. Strategic analysisStrategic analysis

4.4. Paradigm shiftParadigm shift

5.5. Process improvementProcess improvement

Which type of analysis Which type of analysis

uses personal interviews uses personal interviews

with three or four top with three or four top

managers to identify managers to identify

their goals?their goals?

The strategic analysis, or critical success factors, approach argues that an organization’s information requirements are determined by a small number of critical success factors of managers.

1.1. rationalization of procedures.rationalization of procedures.

2.2. business process reengineering.business process reengineering.

3.3. strategic analysis.strategic analysis.

4.4. paradigm shift.paradigm shift.

5.5. process improvement.process improvement.

The type of The type of

organizational change organizational change

in which business in which business

processes are processes are

analyzed, simplified, analyzed, simplified,

and redesigned is…and redesigned is…








in which business in which business

processes are processes are

analyzed, simplified, analyzed, simplified,

and redesigned is…and redesigned is…

Business reengineering reorganizes workflows, combining steps to cut waste and eliminating repetitive, paper-intensive tasks.








that involves rethinking that involves rethinking

the nature of the the nature of the

business and the nature business and the nature

of the organization is… of the organization is…








that involves rethinking that involves rethinking

the nature of the the nature of the

business and the nature business and the nature

of the organization is…of the organization is…

Paradigm shifts in business are the most radical form of organizational change. They often fail because extensive changes are so difficult to orchestrate. However, the rewards of successful change are very high.

1.1. Six sigmaSix sigma

2.2. Total quality managementTotal quality management

3.3. Business process Business process managementmanagement

4.4. System redesigningSystem redesigning

5.5. Not sureNot sure

Which type of process Which type of process

improvement provides a improvement provides a

methodology for dealing methodology for dealing

with an organization’s with an organization’s

ongoing need to revise ongoing need to revise

business processes?business processes?






Which type of process Which type of process

improvement provides a improvement provides a

methodology for dealing methodology for dealing

with an organization’s with an organization’s

ongoing need to revise ongoing need to revise

business processes?business processes?

Business process management (BPM) enables organizations to manage incremental process changes that are required simultaneously in many areas of the business.







do companies use as a do companies use as a

goal to implement a set goal to implement a set

of techniques for of techniques for

improving quality and improving quality and

reducing costs? reducing costs?







do companies use as a do companies use as a

goal to implement a set goal to implement a set

of techniques for of techniques for

improving quality and improving quality and

reducing costs?reducing costs?

Six sigma is a specific measure of quality, representing 3.4 defects per million opportunities. Most companies cannot achieve this level of quality but use six sigma as a goal.

1.1. Business process modelingBusiness process modeling

2.2. Quality managementQuality management

3.3. System access managementSystem access management

4.4. Workflow managementWorkflow management

5.5. Change managementChange management


is is notnot a tool included in a tool included in

business process business process

management?management?

1.1. Business process modelingBusiness process modeling

2.2. Quality managementQuality management

3.3. System access managementSystem access management

4.4. Workflow managementWorkflow management

5.5. Change managementChange management


is is notnot a tool included in a tool included in

business process business process

management?management?

Companies practicing business process management use process-mapping tools to identify and document existing processes and to create models of improved processes that can then be translated into software systems.

1.1. StandardizingStandardizing

2.2. RetoolingRetooling

3.3. BrainstormingBrainstorming

4.4. TestingTesting

5.5. Benchmarking Benchmarking


consists of setting strict consists of setting strict

standards for products, standards for products,

services, and other services, and other

activities and then activities and then

measuring against them?measuring against them?

1.1. StandardizingStandardizing

2.2. RetoolingRetooling

3.3. BrainstormingBrainstorming

4.4. TestingTesting

5.5. BenchmarkingBenchmarking


consists of setting strict consists of setting strict

standards for products, standards for products,

services, and other services, and other

activities and then activities and then

measuring against them?measuring against them?

Companies may use external industry standards, standards set by other companies, internally developed high standards, or some combination of the three in their benchmarking.

1.1. System analysisSystem analysis

2.2. System designSystem design

3.3. ProgrammingProgramming

4.4. TestingTesting

5.5. Conversion Conversion

Which system Which system

development step development step

includes analyzing includes analyzing

the problem that the the problem that the

organization will try organization will try

to solve with an to solve with an

information system? information system?




4.4. TestingTesting

5.5. ConversionConversion



includes analyzing includes analyzing

the problem that the the problem that the

organization will try organization will try

to solve with an to solve with an

information system?information system?

The systems analysis would include a feasibility study to determine whether the solution is feasible, or achievable, from a financial, technical, and organizational standpoint.




4.4. TestingTesting




could include could include

purchasing software purchasing software

for a new system from for a new system from

external sources?external sources?




4.4. TestingTesting




could include could include

purchasing software purchasing software

for a new system from for a new system from

external sources?external sources?

Many organizations no longer do their own programming for new systems. Instead they purchase the software from a variety of sources.




4.4. TestingTesting


Which system design Which system design

step details the step details the

specifications that should specifications that should

address technological address technological

components of the components of the

system solution?system solution?




4.4. TestingTesting


Which system design Which system design

step details the step details the

specifications that should specifications that should

address technological address technological

components of the components of the

system solution?system solution?

The systems designer details the system specifications that will deliver the functions identified during systems analysis including the managerial, organizational, and technological components of the system solution.

1.1. NetworkNetwork

2.2. AcceptanceAcceptance

3.3. UnitUnit

4.4. SystemSystem

5.5. Input Input

Which type of system Which type of system

testing examines testing examines

performance time, performance time,

recovery and restart recovery and restart

capabilities, and capabilities, and

manual procedures? manual procedures?

1.1. NetworkNetwork

2.2. AcceptanceAcceptance

3.3. UnitUnit

4.4. SystemSystem

5.5. InputInput

Which type of system Which type of system

testing examines testing examines

performance time, performance time,

recovery and restart recovery and restart

capabilities, and capabilities, and

manual procedures?manual procedures?

System testing also examines the capacity for file storage and handling peak loads. It tests the functioning of the information system as a whole.

1.1. Structure chartStructure chart

2.2. Data flow diagramData flow diagram

3.3. Data dictionaryData dictionary

4.4. Process flow diagramProcess flow diagram

5.5. Conversion flow diagramConversion flow diagram


offers a logical graphic offers a logical graphic

model of information flow model of information flow

in a system and specifies in a system and specifies

the processes that occur the processes that occur

within each module?within each module?

1.1. Structure chartStructure chart

2.2. Data flow diagramData flow diagram

3.3. Data dictionaryData dictionary

4.4. Process flow diagramProcess flow diagram

5.5. Conversion flow diagramConversion flow diagram


offers a logical graphic offers a logical graphic

model of information flow model of information flow

in a system and specifies in a system and specifies

the processes that occur the processes that occur

within each module?within each module?

Data flow diagrams are the primary tool for representing a system’s component processes and the flow of data between them.

1.1. Data developmentData development

2.2. Object-oriented developmentObject-oriented development

3.3. Process developmentProcess development

4.4. Data-process developmentData-process development

5.5. Structure developmentStructure development


development development

methodologies combines methodologies combines

data and the specific data and the specific

processes that operate on processes that operate on

those data into one?those data into one?

1.1. Data developmentData development

2.2. Object-oriented developmentObject-oriented development

3.3. Process developmentProcess development

4.4. Data-process developmentData-process development

5.5. Structure developmentStructure development


development development

methodologies combines methodologies combines

data and the specific data and the specific

processes that operate on processes that operate on

those data into one?those data into one?

Object-oriented development uses the object as the basic unit of systems analysis and design. Instead of passing data to procedures, programs send a message for an object to perform an operation that is already embedded in it.

1.1. Object-orientedObject-oriented

2.2. Unified modelingUnified modeling

3.3. Computer-aidedComputer-aided

4.4. Case diagrammingCase diagramming

5.5. Prototyping Prototyping

What type of What type of

engineering provides engineering provides

software tools to software tools to

automate the amount automate the amount

of repetitive work a of repetitive work a

software developer software developer

needs to do?needs to do?

1.1. Object-orientedObject-oriented

2.2. Unified modelingUnified modeling

3.3. Computer-aidedComputer-aided

4.4. Case diagrammingCase diagramming

5.5. PrototypingPrototyping

What type of What type of

engineering provides engineering provides

software tools to software tools to

automate the amount automate the amount

of repetitive work a of repetitive work a

software developer software developer

needs to do?needs to do?

Computer-aided software engineering (CASE) tools also facilitate the creation of clear documentation and the coordination of team development efforts.

1.1. Traditional systems life cycleTraditional systems life cycle


3.3. End-user developmentEnd-user development

4.4. OutsourcingOutsourcing

5.5. Customization Customization

Which alternative Which alternative

system building system building

approach consists of approach consists of

rapidly building an rapidly building an

experimental system for experimental system for

end users to evaluate?end users to evaluate?








approach consists of approach consists of

rapidly building an rapidly building an

experimental system for experimental system for

end users to evaluate?end users to evaluate?

By interacting with the prototype, users can get a better idea of their information requirements. The prototype endorsed by the users can be used as a template to create the final system.








approach requires approach requires

little or no formal little or no formal

assistance from assistance from

technical specialists?technical specialists?





5.5. CustomizationCustomization



approach requires approach requires

little or no formal little or no formal

assistance from assistance from

technical specialists?technical specialists?

End-user development uses a series of software tools categorized as fourth-generation languages that enable end users to create reports or develop software applications with minimal or no technical assistance.



3.3. EvaluationEvaluation

4.4. FlexibilityFlexibility

5.5. Transitory Transitory

Which feature of an Which feature of an

application software application software

package allows the package allows the

organization to modify organization to modify

the code to meet unique the code to meet unique

requirements?requirements?



3.3. EvaluationEvaluation

4.4. FlexibilityFlexibility

5.5. TransitoryTransitory

Which feature of an Which feature of an

application software application software

package allows the package allows the

organization to modify organization to modify

the code to meet unique the code to meet unique

requirements?requirements?

If a great deal of customization is required, additional programming and customization work may become so expensive and time consuming that they negate many of the advantages of software packages.








approach uses approach uses

application service application service

providers rather than in-providers rather than in-

house staff for system house staff for system









approach uses approach uses

application service application service

providers rather than in-providers rather than in-

house staff for system house staff for system


Using outsourced application service providers allows subscribing companies to use the software and computer hardware provided by the ASP as the technical platform for their systems.

Documents

1.Database plan 2.Information systems plan 3.Technology plan 4.Business strategy plan 5.Enterprise analysis Which of the following serves as a road map