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QRQC Template Form
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Document No: 1033173 Rev. 1Related Document to KSS064
Team: (D1) Date Opened:
D2-
Pro
blem
Des
crip
tion
IS IS NOT Tracking Data
What is the problem? Part Number, Revision, & Part Name:
Steps Milestone ReviewWhy is it a ptoblem? Affected Customer:
Risks on similar processes, machines, plants?
D4
Is there a safety risk? If yes, explain.
D5 to D8
How the problem was found ?
How many? How Big?
Re-occurrence: Need to warn other plants/R&D?
D3 – Temporary Countermeasures
Containment Actions Responsible ECD ACD Lot no. Comments/ Conclusions
D4 – Possible Cause & Root CauseD4.1 Why did it escape? D4.2 Why was it made? D4.3 Why wasn't it prevented
Why 1: Why 1: Why 1:
Why 2: Why 2: Why 2:
Why 3: Why 3: Why 3:
Why 4: Why 4: Why 4:
Root Cause 1: Root Cause 2: Root Cause 3: Root Cause 1: Root Cause 2: Root Cause 3: Root Cause 1: Root Cause 2: Root Cause 3:
How were these root causes verified / validated? If you reject any of these root causes, why?
D5 - Corrective Actions & D6 - Verify Results (Process, Machines, Standards, Hazard identification, risk assessment and determining controls)
Permanent Corrective Actions Responsible ECD ACD Lot no. Verification Method Verified by: & Date
D3 & D5. Indicators follow-up by date of Manufacture/ Occurrence / Action Implemented
D7 – Prevent Recurrence
D8 - Congratulate the team
Who needs to be informed of the solution? How did you verify this will prevent recurrence? Was the corrective actions implemented on the similar products?
What did you change that will prevent recurrence of the root cause?
Explain how the lesson learned was shared with other facilities. What went well in this investigation? / What did not go well?
QRQC - 8D (Quick Response Quality Control)5W / 2H´s
1st Problem Definition
Meeting Dates:
D1 to D31-24 hours
D3: Quality Manager / Owner / Production Mgr.Definition of incident is clear ?
When the problem happened? When was the problem created?
D6: QRQC Owner: Production Mgr. / Logistic Mgr. / Quality Mgr. etc.Name/ Signature:
Who found the problem? Who created the problem?
D8: Responsible Mgr: Plant / Quality Mgr. / Production Mgr etc.Name/ Signature:
Where was the problem found? Where was the problem created?
Problem Statement: (Used for initiating the root cause analysis. Shall define the following: Object (what is having the problem) & Defect (what is wrong or abnormal / undesirable)
Provide OK and NOK parts at the beginning of the analysis.
Effective(Y/N)
New Risk Detected (Y/N)
How were these root causes verified / validated? If you reject any of these root causes, why?
How were these root causes verified / validated? If you reject any of these root causes, why?
What data / evidence supports this event as the root cause? (Attach it)Example : Measurement, Sorting, Testing, etc.
What data / evidence supports this event as the root cause? (Attach it)Example : Measurement, Sorting, Testing, etc.
What data / evidence supports this event as the root cause? (Attach it)Example : Measurement, Sorting, Testing, etc.
Effective(Y/N)
New Risk Detected (Y/N)
Was the Master FMEA (DFMEA/PFMEA) updated? If yes, list document number, if no explain why not?
Was the Master Control Plan, First piece inspection, operator instruction, maintenance plan, etc., updated? If yes, list document number, if no explain why not?
Was Lesson Learned Created? If yes list format of lesson & location, if no explain why not?
YES
YES
YES
