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Module 3
Managing Recipient Objects
Module Overview
• Managing Mailboxes
• Managing Other Recipients
• Configuring Email Address Policies
• Configuring Address Lists and Address Books Policies
• Performing Bulk Recipient Management Tasks
Lesson 1: Managing Mailboxes
• Types of Exchange Server Recipients
• Demonstration: How to Manage Mailboxes
• Configuring Mailbox Settings
• Demonstration: How to Configure Mailbox Permissions
• Demonstration: How to Move Mailboxes
• What Are Resource Mailboxes?
• Designing Resource Booking Policies
• Demonstration: How to Manage Resource Mailboxes
Types of Exchange Server Recipients
Exchange recipients include:
• Mail user or mail-enabled Active Directory users
• Resource mailboxes
• Mail contacts or mail-enabled contacts
• User mailboxes
• Mail-enabled security and distribution groups
• Dynamic distribution groups
• Linked mailboxes
• Remote mailboxes
Demonstration: How to Manage Mailboxes
In this demonstration, you will see how to:
• Mailbox-enable existing user accounts
• Create a new mailbox
• Disable a user mailbox
• Remove a user mailbox
Configuring Mailbox Settings
Common options for configuring mailboxes:
• Configure mailbox size limits
• Hide from address lists
• Assign SMTP addresses
• Configure client protocols
• Configure Unified Messaging and mobile device settings
• Configure mailbox permissions
Demonstration: How to Configure Mailbox Permissions
In this demonstration, you will see how to:
• Assign Full Access permissions to a mailbox
• Assign Send As permissions to a mailbox
Demonstration: How to Move Mailboxes
In this demonstration, you will see how to move mailboxes by using Exchange Management Console
To create a resource mailbox, you must:
What Are Resource Mailboxes?
Types of mailboxes that represent meeting rooms or shared equipment, and that you can include as resources in meeting requests
Types of mailboxes that represent meeting rooms or shared equipment, and that you can include as resources in meeting requests
Configure resource properties
Create a new mailbox as a room or as equipment
Configure resource booking policies
22
11
33
Enable automatic calendar management44
Consider using room lists to simplify the process of selecting an available meeting roomConsider using room lists to simplify the process of selecting an available meeting room
Designing Resource Booking Policies
Booking polices define how resources can be automatically scheduled
Automated resource booking policies:
Include in-policy or out-of-policy meeting requests
Use Set-CalendarProcessing cmdlet in the Exchange Management Shell for granular resource booking policies configuration
Considerations for developing a resource booking policies:
• Define which users can book a resource, and when
• Define whether resource mailbox will auto-accept meetings
Demonstration: How to Manage Resource Mailboxes
In this demonstration, you will see how to:
• Create and configure a resource mailbox
• Configure a delegate for a resource mailbox
• Configure a room list distribution group
Lesson 2: Managing Other Recipients
• What Are Mail Contacts and Mail Users?
• What Are Distribution Groups?
• Options for Configuring Distribution Groups
• Demonstration: How to Manage Groups by Using the Exchange Control Panel
Mail users:
What Are Mail Contacts and Mail Users?
Mail contacts:
•Similar to mail contacts, but mail users have Active Directory logon credentials
•Can access resources to which they are granted permission
•Mail-enabled Active Directory contacts
•Contain information about people or organizations that exist outside your Exchange organization
Exchange Server 2010 introduces two new distribution group features:
• Public groups. Distribution groups that end users can manage through the Exchange Control Panel
• Moderated groups. Distribution groups that allows the group manager to approve or reject either all messages sent to the group or from specific users
What Are Distribution Groups?
Types of distribution groups:
• Universal security groups. Mail-enabled, and you can assign permissions outside of Exchange
• Universal distribution groups. Mail-enabled, and you can only assign Exchange permissions for things like Public folders
• Dynamic distribution groups. Mail-enabled, and you use recipient filters and conditions to determine membership
Distribution groups enable a group of recipients to receive emailDistribution groups enable a group of recipients to receive email
Options for Configuring Distribution Groups
You can configure several options for Exchange Server distribution groups, which include:
• Group membership
• Maximum message size
• The users who can send messages to the group
• Address list visibility
• Delivery of Out-of-Office messages
• Non-delivery reports
• Email addresses for the group
• Message Moderation
• Create and manage groups using the Exchange Control Panel
• Membership Approval
Demonstration: How to Manage Groups by Using the Exchange Control Panel
In this demonstration, you will see how to:
•Add the MyDistributionGroups to the default user role assignment
•Create and configure a new distribution group
•Manage distribution group membership
Lesson 3: Configuring Email Address Policies
• What Are Email Address Policies?
• Demonstration: How to Configure Email Address Policies
What Are Email Address Policies?
Email address policies define the format for the email address and the recipients for whom the policy applies Email address policies define the format for the email address and the recipients for whom the policy applies
Item changed When are changes applied?
Email address policy
• You choose: Immediate or Scheduled
Recipients • Immediately
Select recipients are based on:
Select recipients are based on:
Recipient filters
Recipient filters
Recipient types
Recipient types
ConditionsConditions
Demonstration: How to Configure Email Address Policies
In this demonstration, you will see how to:
• Create a new email address policy for Fourth Coffee recipients
• Verify that the email address policy has been applied
Lesson 4: Configuring Address Lists and Address Books Policies
• What Are Address Lists?
• Demonstration: Configuring Address Lists
• Configuring Offline Address Books
• What Are Address Book Policies?
• Demonstration: Configuring Address Books Policies
What Are Address Lists?
Default address lists are:
All contacts
All groups
All rooms
All users
Default global address list
Recipient objects that are grouped together based on an LDAP query for specific Active Directory attributesRecipient objects that are grouped together based on an LDAP query for specific Active Directory attributes
Multiple GALs are typically used when a single Exchange Server organization is supporting multiple companiesMultiple GALs are typically used when a single Exchange Server organization is supporting multiple companies
Demonstration: Configuring Address Lists
In this demonstration, you will see how to:
• Create an address list
• Verify the address list
Configuring Offline Address Books
The default offline address book:
Contains the GAL only
Can be modified to contain additional address lists
Is generated once per day by default
When multiple offline address books are created:
The default offline address book is determined by the offline address book configured for the user’s mailbox database
Options for accessing offline address books:
Office Outlook 2007 and later clients use web-based distribution
Office Outlook 2003 and earlier clients use Public folders
Company scenario:
• Company has two divisions in the same Exchangeorganization
• Users should see only other users in their division in the GAL
Div2 Users
Div2 DLs
Div1 Contacts
Div1 DLs
Div2 Contacts
Div1 Users Div1 OAB
Div2 OAB
Div1 GAL
Div2 GAL
Div1 Room AL
Div2 Room AL
Div1 OAB +Div1 Users +Div1
Contacts + Div2 Users
Div2 OAB +Div1 Users + Div1 DLs +Div2 DLs + Div 2
Contacts + Div1 GAL
Address Lists Offline Address Books Global Address Lists Room Address Lists
Effective Filter = Div1 GAL
Address Lists
Offline Address Book
Room Address List
Default Address List
Div1 UsersDiv1 DLs
Div1 Contacts
Div1 OAB
Div1 Room Al
Div1 GAL
Division1 ABP
Address Book Policy
A
Address Book Policy
Assignment
User
What Are Address Book Policies?
In this demonstration, you will see how to:
• Create a global address list for Fourth Coffee users
• Create a new offline address book for Fourth Coffee users
• Create the address book policy
Demonstration: Configuring Address Books Policies
Lesson 5: Performing Bulk Recipient Management Tasks
• Discussion: Benefits of Managing Recipients in Bulk
• Exchange Management Shell Examples
• Demonstration: How to Manage Multiple Recipients
Discussion: Benefits of Managing Recipients in Bulk
• Describe situations where multiple recipients need to be created
• Describe situations where multiple recipients need to be modified
Exchange Management Shell Examples
Get-User –OrganizationalUnit Marketing | Enable-Mailbox –Database “Mailbox Database 1”
Get-DistributionGroup “Sales" |Get-DistributionGroupMember |Set-Mailbox –UseDatabaseQuotaDefaults $false –ProhibitSendQuota 4GB
Get-Mailbox –server VAN-EX1 | New-MoveRequest–TargetDatabase “Mailbox Database 2"
Get-Message -Filter {Subject -like “*Sale*"} |Remove-Message
Get-User -Filter {(Company –eq ‘Adventure Works’) -and (Department –ne ‘IT’)}
Demonstration: How to Manage Multiple Recipients
In this demonstration, you will see how to use piping and filtering and how to use a simple sample script
Lab: Managing Exchange Recipients
Exercise 1: Managing Recipients
Exercise 2: Configuring Email Address Policies
Exercise 3: Configuring Address Lists
Exercise 4: Performing Bulk Recipient Management Tasks
Logon information
Estimated time: 45 minutes
Lab Scenario
You are the messaging administrator for A. Datum Corporation. Your company has recently acquired a company called Adventure Works. You must configure new resources, an email address policies for all users, create an address list, and import the users from Adventure Works.
Lab Review
• What is the effect of creating an empty address list on the global address list?
• In your messaging environment, for which activities will you create scripts?
Module Review and Takeaways
• Review Questions
• Common Issues and Troubleshooting Tips
• Real-World Issues and Scenarios
• Best Practices