Module 3

Managing Recipient Objects

Module Overview

• Managing Mailboxes

• Managing Other Recipients

• Configuring E-Mail Address Policies

• Configuring Address Lists

• Performing Bulk Recipient Management Tasks

Lesson 1: Managing Mailboxes

• Discussion: Types of Exchange Recipients

• Demonstration: How to Manage Mailboxes

• Configuring Mailbox Settings

• Demonstration: How to Configure Mailbox Permissions

• Reasons for Moving Mailboxes

• Demonstration: How to Move Mailboxes

• What Are Resource Mailboxes?

• Designing Resource Booking Policies

• Demonstration: How to Manage Resource Mailboxes

Discussion: Types of Exchange Recipients

Exchange recipients include:

• Mail users or mail-enabled Active Directory users

• Resource mailboxes

• Mail contacts or mail-enabled contacts

• User mailboxes

• Mail-enabled security and distribution groups

• Dynamic distribution groups

• Linked mailboxes

Demonstration: How to Manage Mailboxes

In this demonstration, you will see how to:

• Create new mailbox user accounts

• Mailbox-enable existing user accounts

• Delete mailbox user accounts

• Remove user mailboxes

Configuring Mailbox Settings

Common options for configuring mailboxes:

• Configure mailbox size limits

• Hide from address lists

• Assign SMTP addresses

• Configure client protocols

• Configure Unified Messaging and mobile device settings

• Configure mailbox permissions

Demonstration: How to Configure Mailbox Permissions

In this demonstration, you will see how to:

• Assign Full Access permissions to a mailbox

• Assign Send As permissions to a mailbox

Reasons for Moving Mailboxes

• Transition

• Realignment

• Investigating an issue

• Corrupted mailboxes

• Physical location changes

• Separation of administrative tasks

• Integrating e-mail and user account administration

• Outsourcing e-mail administration

Demonstration: How to Move Mailboxes

In this demonstration, you will see how to move mailboxes by using Exchange Management Console

To create a resource mailbox, you must:

What Are Resource Mailboxes?

Types of mailboxes that represent meeting rooms or shared equipment, and that you can include as resources in meeting requests

Types of mailboxes that represent meeting rooms or shared equipment, and that you can include as resources in meeting requests

Configure resource properties

Create a new mailbox as a room or as equipment

Configure resource booking policies

22

11

33

Enable automatic calendar management44

Designing Resource Booking Policies

Booking polices define how resources are allowed to be automatically scheduledBooking polices define how resources are allowed to be automatically scheduled

Resource Settings Automate Processing

All Book In Policy

All Request In Policy

Resource Delegate

Automatic booking • Booking Attendant

• True (default)

• False (default)

• None (default)

Manual approval with request forwarded to delegates

• Booking Attendant

• False • True • List of Delegates

Manual approval with delegates approving from room mailbox

• Calendar Attendant (default)

• True (default)

• False (default)

• None (default)

Demonstration: How to Manage Resource Mailboxes

In this demonstration, you will see how to:

• Create a resource mailbox

• Configure the resource mailbox to accept appointments

• Create a delegate for the resource mailbox

Lesson 2: Managing Other Recipients

• What Are Mail Contacts and Mail Users?

• What Are Distribution Groups?

• Options for Configuring Distribution Groups

• Demonstration: How to Manage Groups by Using the Exchange Control Panel

Mail users:

What are Mail Contacts and Mail Users?

Mail contacts:

•Similar to mail contacts, but mail users have Active Directory logon credentials

•Can access resources to which they are granted permission

•Mail-enabled Active Directory contacts

•Contain information about people or organizations that exist outside your Exchange organization

Exchange Server 2010 introduces two new distribution group features:

• Public groups. Distribution groups that end users can manage through the Exchange Control Panel

• Moderated groups. Distribution groups that allows the group manager to approve or reject either all messages sent to the group or from specific users

What Are Distribution Groups?

Types of distribution groups:

• Universal security groups. Mail-enabled, and you can assign permissions outside of Exchange

• Universal distribution groups. Mail-enabled, and you can only assign Exchange permissions for things like Public folders

• Dynamic distribution groups. Mail-enabled, and you use recipient filters and conditions to determine membership

Distribution groups enable a group of recipients to receive e-mailDistribution groups enable a group of recipients to receive e-mail

Options for Configuring Distribution Groups

You can configure several options for Exchange Server distribution groups, which include:

• Group membership

• Maximum message size

• The users who can send messages to the group

• Address list visibility

• Delivery of Out-of-Office messages

• Non-delivery reports

• E-mail addresses for the group

• Message Moderation

• Membership Approval

Demonstration: How to Manage Groups by Using the Exchange Control Panel

In this demonstration, you will see how to:

•Create distribution lists

•Create and configure Public groups

Lesson 3: Configuring E-Mail Address Policies

• What Are E-mail Address Policies?

• Demonstration: How to Configure E-mail Address Policies

What Are E-mail Address Policies?

E-mail address policies define the format for the e-mail address and the recipients for whom the policy applies E-mail address policies define the format for the e-mail address and the recipients for whom the policy applies

Item changed When are changes applied?

E-mail address policy

• You choose: Immediate or Scheduled

Recipients • Immediately

Select recipients are based on:

Select recipients are based on:

Recipient filters

Recipient filters

Recipient types

Recipient types

ConditionsConditions

Demonstration: How to Configure E-mail Address Policies

In this demonstration, you will see how to:

• Modify one of the existing e-mail address policies

• Create a new policy

• Configure an alias by using the available options

Lesson 4: Configuring Address Lists

• What Are Address Lists?

• Discussion: Reasons for Configuring Address Lists

• Demonstration: How to Configure Address Lists

• Configuring Offline Address Books

• Options for Deploying Offline Address Books

What Are Address Lists?

Default address lists are:

All contacts

All groups

All rooms

All users

Default global address list

Recipient objects that are grouped together based on an LDAP query for specific Active Directory attributesRecipient objects that are grouped together based on an LDAP query for specific Active Directory attributes

Multiple GALs are typically used when a single Exchange Server organization is supporting multiple companiesMultiple GALs are typically used when a single Exchange Server organization is supporting multiple companies

Discussion: Reasons for Configuring Address Lists

• What are the reasons for creating multiple address lists?

• How will you use address lists in your organization?

• How will you use a recipient filter and Active Directory attributes to create address lists? Is the necessary information already in Active Directory?

Demonstration: How to Configure Address Lists

In this demonstration, you will see how to:

• Create address lists

• Configure members of the address list by using available options

Configuring Offline Address Books

The default offline address book:

Contains the GAL only

Can be modified to contain additional address lists

Is generated once per day by default

When multiple offline address books are created:

The default offline address book is determined by the offline address book configured for the user’s mailbox database

Options for Deploying Offline Address Books

Options for accessing offline address books :

Outlook 2007 and later clients use Web-based distribution

Outlook 2003 and earlier clients use Public folders

Client support determines the version of offline address book Client support determines the version of offline address book

Outlook 2007 and laterOutlook 2007 and later Outlook 2003

and earlierOutlook 2003 and earlier

Lesson 5: Performing Bulk Recipient Management Tasks

• Discussion: Benefits of Managing Recipients in Bulk

• Demonstration: How to Manage Multiple Recipients

Discussion: Benefits of Managing Recipients in Bulk

• Describe situations where multiple recipients need to be created

• Describe situations where multiple recipients need to be modified

Demonstration: How to Manage Multiple Recipients

In this demonstration, you will see how to use a simple sample script and review each section

Lab: Managing Exchange Recipients

Exercise 1: Managing Recipients

Exercise 2: Configuring E-mail Address Policies

Exercise 3: Configuring Address Lists

Exercise 4: Performing Bulk Recipient Management Tasks

Logon information

Estimated time: 60 minutes

Virtual machines10135A-VAN-DC1, 10135A-VAN-EX1, 10135A-VAN-CL1

User name Administrator

Password Pa$$w0rd

Lab Scenario

You are the messaging administrator for A. Datum Corporation. Your company has recently acquired a company called Adventure Works. You must configure new resources, an e-mail address policies for all users, create an address list, and import the users from Adventure Works.

Lab Review

• What is the affect of creating an empty address list on the global address list?

• In your messaging environment, for which activities will you create scripts?

Module Review and Takeaways

• Review Questions

• Common Issues and Troubleshooting Tips

• Real-World Issues and Scenarios

• Best Practices