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State Wildlife Action Plans Wiki: Business Transformation Tutorial

Brand Niemann

July 5, 2008

http://wildlifeactionplans.wik.is/

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Pilot Project

• The State Wildlife Action Plans provide critical information for decision-making and assessing the State of the Nation’s Ecosystems.

• The current full text form (PDF and Word) of the Action Plans does not support the needs for improved tagging, structuring, searching, revising, and collaborating with these Plans.

• This Gov 2.0 web-services platform pilot with a Wiki interface (see slides 3-4) is to help the State Wildlife Action Plans community of practice transform their business processes to address these needs.

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MindTouch Deki Wiki Features

• Content Creation:– An editing experience similar to what you would expect from

modern word processor applications. • Content Management:

– Hierarchical page organization: Organize content in an intuitive hierarchical manner

• Search:– Advanced search: User can view all results or only specific

subsets of the result set• Attachments:

– Users can attach any file or image to any page.• Versioning and Reversion:

– Page versioning: Every page retains a complete history of changes.

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MindTouch Deki Wiki Features

• Access Control:– Restrict page editing, Restrict page viewing, Restrict

hierarchies

• Alerts and Notifications:– Watch list Feeds: Every user can create a list of

pages to watch.

• Application Administration:– Site administration: Quickly and easily manage

multiple users and users' status

• Miscellaneous:– Adherence to standards: All content is stored in XML.

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Tutorial Overview• 1: Decide on Name• 2: Register Name• 3: Login• 4: Set Preferences• 5: Control Panel• 6: Design Home Page• 7: Create Subtopics• 8: Repurpose Web Content Into Wiki• 9: Attach Files• 10: Insert Images and Links• 11: Create Web Log (Blog)• 12: Set Security• 13: Monitor Users• 14: Revise/Reorganize

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1: Decide on Name

http://wik.is/

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2: Register Name

http://wik.is/register/?sitename=wildlifeactionplans&x=60&y=11

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3: Login

http://wik.is/success/?sitename=wildlifeactionplans

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3: Login

http://wildlifeactionplans.wik.is/Welcome

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4: Set Preferences

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4: Set Preferences

Private Email

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4: Set Preferences

http://wildlifeactionplans.wik.is/Special:Preferences

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5: Control Panel

http://wildlifeactionplans.wik.is/Admin:

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5: Control Panel

http://wildlifeactionplans.wik.is/Admin:Settings

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5: Control Panel

http://wildlifeactionplans.wik.is/Admin:Styles

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6: Design Home Page

http://wildlifeactionplans.wik.is/

Background and Purpose

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6: Design Home Page

http://wildlifeactionplans.wik.is/

Structure and Interface

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6: Design Home Page

http://wildlifeactionplans.wik.is/

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7: Create Subtopics

http://wildlifeactionplans.wik.is/Region_5_Northeast

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8: Repurpose Web Content Into Wiki

http://wildlifeactionplans.wik.is/Region_5_Northeast/Connecticut/Summary_Report/What_is_a_wildlife_action_plan%3f

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9: Attach Files

http://wildlifeactionplans.wik.is/

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10: Insert Images and Links

http://wildlifeactionplans.wik.is/Region_5_Northeast/Connecticut/Summary_Report/What_is_a_wildlife_action_plan%3f

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10: Insert Images and Links

http://wildlifeactionplans.wik.is/

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11: Create Web Log (Blog)

http://wildlifeactionplans.wik.is/Blog

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12: Set Security

http://wildlifeactionplans.wik.is/

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12: Set Security

• Public: everybody can view and edit.• Semi-Public: everybody can view, but only

selected users can edit.• Private: only selected users can view and edit

this page.• Note: Deki Wiki has one of the most advanced

permission systems available. Deki Wiki administrators can make wikis public or private, anonymous or not. There is user groups support. Users can permission entire hierarchies to create private or non-editable workspaces or permission single pages.

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13: Monitor Users

http://wildlifeactionplans.wik.is/Special:Recentchanges

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14: Revise/Reorganize

• To soon for this new Wiki, but for another Web 2.0 Wiki Project I did the following quickly:– Moved content from Wiki to another Wiki.– Implemented a set of topics and subtopics.– Created a new user interface.– Updated the Tutorial slides and uploaded them.

Note: This shows how agile and flexible the Web 2.0 Wiki environment is to respond to requests that would be more difficult (or impossible) and time consuming with Web 1.0 collaboration technology.

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Suggested Process

• Select lead for each region and each state within each region.– Create a user login for each to maintain security:

• Each can work only in their assigned space.

• Decide on strategy for repurposing each Action Plan into the Wiki:– Convert PDF (Word) directly to the Wiki:

• May take about a month for the longer plans, but then it is where is can be updated, commented upon, restructured to improve tagging and search, etc.

– Re-structure as it is entered into the Wiki:• Requires more thought beforehand but would help to standardize

the Action Plans across the Nation.– Use query results to enter into the Wiki:

• Requires special software to index PDFs and do semantic queries that yield results with surrounding context.

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Suggested Process

• Collaborate across the regions and states using the Wiki on the repurposing and uses of the Action Plans to produce the desired individual and collective results.– Decide what tagging and search questions are most

useful.– Decide what structuring and updating methods are

most useful to interested stakeholders.– Decide what additional business transformation

should be accomplished using Web 2.0/3.0.