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Cavalier: A chocolate story of SAP Fast-Start
Felix VerdegemManaging Director Cavalier
Ingeborg BuyleProject Manager
SAPience.be User Day 2012
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Agenda
• Introduction• Cavalier• Expertum
• Challenges for Cavalier• Requirements from Cavalier• Solution Strategy: SAP Business All-in-One• Fast start implementation• Business Value for Cavalier
SAPience.be User Day 2012
SAPience.be User Day 2012 3
Cavalier
Cavalier has focused on producing the most delicious Belgian chocolate without added sugars since 1996.
Cavalier’s objective is to have consumers that enjoy the most delicious chocolate in a healthy way.
We accomplish this mission with 30 employees in Belgium (Eeklo and Lovendegem).
Cavalier is innovator in a range of Belgian chocolates with sweeteners from Stevia.
Cavalier has sales in +/- 50 countries worldwide.
SAPience.be User Day 2012 4
Cavalier
Your benefits:
+ Unique & delicious taste+ Extensive product range
+ Contains antioxidants+ Rich in fibres+ Contains vitamin E, magnesium and iron+ Prebiotic
+Toothfriendly+ Cholesterol neutral- No sugars added- No transfats- Limited calorie intake
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Expertum
SAPience.be User Day 2012
MissionExceed client expectations by providing top-quality expertiseProvide our people a safe environment for personal and professional
growth
Some FactsFounded in April 2006 by 2 ex-SAP Belux employeesTeam of +50 SAP Experts and Project ManagersHighly skilled and experienced SAP consultants in all SAP
areas, combined with a wide industry knowledge in several domains
Own SME Solution: Value4SMEExpertum First on the Belgian market to receive SAP
Certificate for Active Quality Management
Partnerships:
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Challenges for Cavalier
Cavalier reached the limits of the own developed “ERPapplication”
Lack of functionality to support the future growth because of the introduction of chocolate products with sweeteners from stevia
No integration between various applications Cavalier was using
Lack of end-to-end visibility on the supply chain
Lack of reporting overview, what a growing company needs to take correct decisions to move forward
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Requirements from Cavalier
“The new solution had to meet current and future business requirements”
Integration of all processes
End-to-end visibility over the supply chain
A solution that supports globalization
Scalable tool to support our future growth
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Solution Strategy
“Climbing the Maturity Curve…”
Start with replacing what the customers currently has
Improve existing processes with Fast Start Modules Adapt and scale the solution as the needs change
Build on highly scalable and proven technology
Create a simplified work environment
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Proposed Solution
SAP Business All-in-One withERP: streamlines your business, linking orders, stock and production processes with invoices and cash-inCRM: improves customer service level and tunes marketing and sales processesBI (Business Intelligence): provides deep insight into business data, allowing better decision making
Best practicesbased on experiences in our industry adapt Cavalier’s processes to these standards, and not vice versa
Fast-Start implementation approach“Get the people ready instead of getting the solution ready”.Accelerators to shorten implementation time and reduce TCO: Live in 3 months
SAP Business All-in-One Fast-Start Program
A simplified end-to-end process to evaluate, acquire and implement rapidly a ‘consumption ready’ SAP Business All-in-One solutionIncludes
A unique method to plan a solution and receive an immediate cost estimateA pre-integrated software stack from SAP partners that can be preinstalledAccelerators to shorten implementation times and reduce TCO
“Get the people ready instead of getting the solution ready”.
Plan project
Build project charter
Set up Implementation standards and procedures
Execute kick-off
System setup (DEV&QA)
Production hardware installation
Quality check: Project preparation
Monitor live environment
Close open issues
Start long term support plan
Quality check: Go Live
Project closing
Refine cutover plans
Establish long term support plan
Train end users
Create & staff help desk
System management
Execute cutover
Quality check: Final preparation
Start of production
RealizationFinal
PreparationGo Live & Support
Present solution/ implementation approach
Validate customer fit
Set expectations with customer
Create Proposal Document
Review and submit proposal
Review data requirements and data cleansing plan
Train project team
Prepare Organizational Change management
Set up project team environment
Decide system landscape and Install hardware
Order SAP BP
Present prototype system
Assess data complexity
Identify Delta requirements
Design Delta solution
Get customer to sign off blueprint with Delta
Finalize Statement of work
EvaluationPre-Project Activities
Delta Requirement
Evaluation Roadmap Implementation Roadmap
Validate organizational configuration
Validate business processes
Realize delta requirements
Conduct organizational change management
Planning for production support and cutover
Run Integration & acceptance test
Plan end user training
Internal review
time
Go-Live
Projectkick-offStart
Project Preparation
Customerqualified
Contractsignature
Solution OverviewSAP Business All-in-One and Value4SME Extensions
SAP Best Practices Baseline Package, version V1.604 BE
SAP Best Practices CRM, version V1.2007SAP Best Practices Business Warehouse, version V3.70
SAP ERP software, version ECC 6.00 Ehp4SAP CRM software, version CRM 2007
SAP NetWeaver Business Client, version NWBC 3.0
Value4SME ExtensionsAutomatic calculation of ‘praliné’ recipeProduction order output and label printingPricing simulation and customer contracts
Best Practices
Business Intelligence
ERP CRM
Technology Platform
Best Practices
Business Intelligence
ERP CRM
Technology Platform
Solution OverviewSAP Business All-in-One
Key processes and functionality @ Cavalier
Enterprise Resource Planning (ERP)Production Planning and Execution Sales Order Management with online stock availability checkIntegrated Financial and Analytical Accounting
Customer Relationship Management (CRM)Account & Activity ManagementOpportunity Management
Business Warehouse (BW)Sales and Stock ReportingProfitability & Margin Analysis
Fast-Start Project Approach
“Get the people ready instead of getting the solution ready”
Plan project
Build project charter
Set up Implementation standards and procedures
Execute kick-off
System setup (DEV&QA)
Production hardware installation
Quality check: Project preparation
Monitor live environment
Close open issues
Start long term support plan
Quality check: Go Live
Project closing
Refine cutover plans
Establish long term support plan
Train end users
Create & staff help desk
System management
Execute cutover
Quality check: Final preparation
Start of production
RealizationFinal
PreparationGo Live & Support
Present solution/ implementation approach
Validate customer fit
Set expectations with customer
Create Proposal Document
Review and submit proposal
Review data requirements and data cleansing plan
Train project team
Prepare Organizational Change management
Set up project team environment
Decide system landscape and Install hardware
Order SAP BP
Present prototype system
Assess data complexity
Identify Delta requirements
Design Delta solution
Get customer to sign off blueprint with Delta
Finalize Statement of work
EvaluationPre-Project Activities
Delta Requirement
Evaluation Roadmap Implementation Roadmap
Validate organizational configuration
Validate business processes
Realize delta requirements
Conduct organizational change management
Planning for production support and cutover
Run Integration & acceptance test
Plan end user training
Internal review
time
Go-Live
Projectkick-offStart
Project Preparation
Customerqualified
Contractsignature
Enhancements follow
ingAgile M
ethodologies
Sprints
3 Months
Agile SAP @ Cavalier “Sprints …”
Agile is based on short implementation cycles and high speedIterations or “Sprints” are short time frames ('time-boxed‘)Each “Sprint” is worked on by a multi-disciplinary team through a full cycle, including planning, requirements analysis, design, coding/configuration, unit testing, and acceptance testing when a working product is demonstrated to stakeholdersConcentrate on most valuable functionality first
BenefitsFaster Results
Working software deliveredValue prioritized by customer
More TransparencyWorking software is measure for progress
Increased FlexibilityCan respond to changes per ‘Sprint’Agile Planning
• Scope & priorities• Schedule• Budget
Sprint Realization• System setup• Interactive demo• Test & validation
Deliver Value• Sprint review• Training• Benefit monitoring
Fast-Start Program Benefits
Rapid time to valueGet consumption-ready ERP extended with integrated CRM and business intelligence functionality
Shorter and more predictable implementation Rapid prototype
What you see is what you get
Lower total cost of ownership Benefit from easy-to-implement, preconfigured software
Leverage of industry best practices Standard functionality and complete pre-configured scenarios for SAP ERP, CRM and BW
Ability to scale and expand in the future
Business Value of the SAP BAIO Solution for Cavalier
Streamlined processes with seamless integration between finance, logistics & sales
Better reporting : increased visibility on business performance, sales and customer loyalty
Insight on production costs and profitability margin
=> Great foundation for future growth !
Thank you!
17SAPience.be User Day 2012
Visit our website at http://www.faststartmetexpertum.net/