Diagnostic Power Pack Release 10 - Cisco2.6 Release 7.x

Diagnostic Power Pack Release 10.1

Copyright © 2016 Cisco Systems, Inc. Cisco Confidential

EDCS-11314677

A printed copy of this document is considered uncontrolled. Refer to the EDCS version online for the controlled revision. 1




EDCS-11314677


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September 2016 Edition

© 2016 Cisco Systems, Inc. All rights reserved.



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Table of Contents

1 NEW EVENTS FOR RELEASE 10.1 ................................................................................................ 7

1.1 New Policies for Release 10.1 .................................................................................................... 8

1.2 Updated Policies in Release 10.1 ...................................................................................... 9

1.3 New Features in Release 10.1 ............................................................................................. 9

2 CHANGE LOG ..................................................................................................................................... 10

2.1 Release 10.1 Enrichments ................................................................................................. 10

2.2 Release 9.x ............................................................................................................................. 12

2.3 Release 8.2 ............................................................................................................................. 16

2.4 Release 8.1 ............................................................................................................................. 16

2.5 Release 8.0 ............................................................................................................................. 17

2.6 Release 7.x ............................................................................................................................. 19

2.6.1 Release 7.x New Features......................................................................................... 20

2.7 Release 6.0 ............................................................................................................................. 20

2.8 Release 5.0 ............................................................................................................................. 21

2.9 Release 4.0 ................................................................................................................................. 21

2.10 Release 3.2 ................................................................................................................................. 22

2.11 Release 3.1 ............................................................................................................................. 22

2.12 Release 3.0 ............................................................................................................................. 22

2.13 Release 1.0 ................................................................................................................................. 22

3 INSTALLATION AND BACKING OUT OF INSTALLATION .............................................................. 23

3.1 Installation steps ................................................................................................................... 23

3.2 Post-Installation ...................................................................................................................... 23

3.3 Backing Out of Installation ....................................................................................................... 23

4 POST INSTALLATION CONFIGURATION ......................................................................................... 24

4.1 Required Configuration ........................................................................................................ 24

4.1.1 Configure Authentication ......................................................................................... 24

4.1.2 API Authentication ....................................................................................................... 24

4.1.3 Device Authentication .................................................................................................. 24

5 RECOMMENDED CONFIGURATION ........................................................................................... 25

5.1 Adjust Policy Settings .......................................................................................................... 25

6 OPTIONAL CONFIGURATION ........................................................................................................ 26

6.1 Configure Ticket Update ........................................................................................................ 26

7 INCLUDED ERROR TRACKING ......................................................................................................... 27

7.1 CmsAutomation.Error ............................................................................................................. 27

7.2 CmsAutomation.CredentialError ........................................................................................... 27

7.3 CmsAutomation.ApiError ....................................................................................................... 27

7.4 CmsAutomation.TicketError .................................................................................................. 27

7.5 CmsAutomation.CliError ........................................................................................................ 27

7.6 CmsAutomation.CliTimeout ................................................................................................ 27

7.7 CmsAutomation.CliAuthError ............................................................................................. 27



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8 TESTED VERSIONS ............................................................................................................................ 28

8.1 Cisco IOS .................................................................................................................................. 28

8.2 Cisco NX ................................................................................................................................... 28

8.3 Cisco IOS-XR ............................................................................................................................ 28

8.4 Cisco IOS-XE ............................................................................................................................ 28

8.5 Cisco ACE ................................................................................................................................ 28

8.6 Cisco UCS ................................................................................................................................ 28

8.7 Citrix NetScaler ....................................................................................................................... 29

8.8 VMWare ....................................................................................................................................... 29

8.9 WLC Wireless ........................................................................................................................... 29

8.10 F5 ................................................................................................................................................ 29

8.11 Juniper ...................................................................................................................................... 29

9 INCLUDED AUTOMATION POLICIES ................................................................................................ 30

9.1 Cisco-IOS Automation Policies ......................................................................................... 30

9.1.1 CMS: Cisco: CPU has exceeded ........................................................................... 30

9.1.2 CMS: CISCO: ospf neighbor state NOT FULL ........................................................ 30

9.1.3 CMS: Cisco: Physical IO Memory has exceeded .............................................. 30

9.1.4 CMS: Cisco: Physical Processor Memory has exceeded ............................. 30

9.1.5 CMS: CISCO: PLATFORM_ENV_Thermal ................................................................... 31

9.1.6 CMS: Cisco: PWR-SP-2-PSFAIL ................................................................................ 31

9.1.7 CMS: Cisco-IOS: BFD Neighbors ............................................................................ 31

9.1.8 CMS: Cisco-IOS: BFD Session Trap ....................................................................... 31

9.1.9 CMS: Cisco-IOS: Diagnostic BGP Adjacency ..................................................... 32

9.1.10 CMS: Cisco-IOS: Diagnostic BGP IPv6 Adjacency ............................................. 32

9.1.11 CMS: Cisco-IOS: Diagnostic BGP VRF Adjacency .............................................. 32

9.1.12 CMS: Cisco-IOS: Diagnostic EIGRP Adjacency ................................................... 32

9.1.13 CMS: Cisco-IOS: Diagnostic High CPU ................................................................. 32

9.1.14 CMS: Cisco-IOS: Diagnostic High CPU ................................................................. 33

9.1.15 CMS: Cisco-IOS: Diagnostic High Memory ........................................................... 33

9.1.16 CMS: Cisco-IOS: Diagnostic ISIS Adjacency ....................................................... 33

9.1.17 CMS: Cisco-IOS: Diagnostic OSPF Adjacency ................................................... 33

9.1.18 CMS: Cisco-IOS: Diagnostic OSPF Generic ........................................................ 34

9.1.19 CMS: Cisco-IOS: Diagnostic OSPF Virtual ............................................................ 34

9.1.20 CMS: Cisco-IOS: Diagnostic PIM Adjacency ........................................................ 34

9.1.21 CMS: Cisco-IOS: Diagnostic Virtual Switch RF.................................................... 34

9.1.22 CMS: Cisco-IOS: Diagnostic Virtual Switch ......................................................... 35

9.1.23 CMS: Cisco-IOS: EIGRP Neighbor Show IP ........................................................... 35

9.1.24 CMS: Cisco-IOS: Environment Inventory ............................................................... 35

9.1.25 CMS: Cisco-IOS: Environment Modules ................................................................ 35

9.1.26 CMS: Cisco-IOS: Environment ................................................................................. 36

9.1.27 CMS: Cisco-IOS: Environmental Status Show Commands ............................. 36

9.1.28 CMS: Cisco-IOS: Environment-Inven-Module ....................................................... 36

9.1.29 CMS: Cisco-IOS: Flash Memory............................................................................... 36

9.1.30 CMS: Cisco-IOS: IP-Standby ..................................................................................... 36



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9.1.31 CMS: Cisco-IOS: ISIS Interface Down ..................................................................... 37

9.1.32 CMS: Cisco-IOS: LDP Neighbor Down ................................................................... 37

9.1.33 CMS: Cisco-IOS: LDP Session Down .................................................................... 37

9.1.34 CMS: Cisco-IOS: MPLS L3 VPN VRF Down ............................................................. 37

9.1.35 CMS: Cisco-IOS: OIR Events .................................................................................... 38

9.1.36 CMS: Cisco-IOS: PIM Interface Show Commands ............................................... 38

9.1.37 CMS: Cisco-IOS: Reload ........................................................................................... 38

9.1.38 CMS: Cisco-IOS: RPS-Redundant Power Supply ................................................ 38

9.1.39 CMS: Cisco-IOS: Server State Change ................................................................. 39

9.1.40 CMS: Cisco-IOS: Show Interface Traps ................................................................. 39

9.1.41 CMS: Cisco-IOS: Show Interface ............................................................................. 39

9.1.42 CMS: Cisco-IOS: Swap Memory............................................................................... 39

9.1.43 CMS: Cisco-IOS: VIP State Change ........................................................................ 40

9.1.44 CMS: Cisco-IOS: VRRP ............................................................................................... 40

9.2 Cisco-NX Automation Policies .......................................................................................... 40

9.2.1 CMS: Cisco-NX: CPU has exceeded threshold .................................................. 40

9.2.2 CMS: Cisco-NX: Diagnostic Chassis High Temperature .................................. 40

9.2.3 CMS: Cisco-NX: Diagnostic VRF State Down ...................................................... 41

9.2.4 CMS: Cisco-NX: Memory High .................................................................................. 41

9.2.5 CMS: Cisco-NX: Memory Usage exceeded threshold ...................................... 41

9.2.6 CMS: Cisco-NX: Power Supply Not On .................................................................. 41

9.2.7 CMS: Cisco-NX: VSM State ....................................................................................... 42

9.3 Cisco-XR Automation Policies .......................................................................................... 42

9.3.1 CMS: Cisco-IOS-XR: Environment ........................................................................... 42

9.3.2 CMS: Cisco-XR: Advanced Show Commands .................................................... 42

9.3.3 CMS: Cisco-XR: INSPEM............................................................................................. 42

9.3.4 CMS: Cisco-XR: ISIS Show Commands ................................................................. 43

9.4 Cisco-XE Automation Policies .......................................................................................... 43

9.4.1 CMS: Cisco-IOS,XE: IOS-XE-Standby Show Commands ................................... 43

9.4.2 CMS: Cisco-IOS-XE: Diagnostic Show Commands............................................ 43

9.4.3 CMS: Cisco-IOS-XE: Environmental Show Commands Alarm .......................... 43

9.4.4 CMS: Cisco-IOS-XE: Environmental Show Commands ..................................... 44

9.4.5 CMS: Cisco-IOS-XE: OIR event show commands .............................................. 44

9.4.6 CMS: Cisco-XE: Memory Buffer Platform Show Commands ............................ 44

9.4.7 CMS: Cisco-XE: Memory Buffer ............................................................................... 44

9.5 Cisco-ACE Automation Policies ....................................................................................... 45

9.5.1 CMS: Cisco-ACE: Fault Tolerance and Resource ............................................... 45

9.5.2 CMS: Cisco-ACE: Fault Tolerance ........................................................................... 45

9.6 Cisco-UCS Automation Policies ....................................................................................... 45

9.6.1 CMS: Cisco-UCS: C Fan Inop ................................................................................... 45

9.6.2 CMS: Cisco-UCS: C Fan ............................................................................................ 45

9.6.3 CMS: Cisco-UCS: C PSU Inop .................................................................................. 46

9.6.4 CMS: Cisco-UCS: Fabric Load ................................................................................. 46

9.6.5 CMS: Cisco-UCS: Fabric ........................................................................................... 46



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9.6.6 CMS: Cisco-UCS: Fan Ctrlr Inlet ............................................................................... 46

9.7 CMS: Cisco-UCS: Fan Temperature ..................................................................................... 47

9.7.1 CMS: WI: Load and Enrich Work Instructions ............................................................ 47

9.7.2 CMS: Cisco-UCS: Fanop ........................................................................................... 47

9.7.3 CMS: Cisco-UCS: Mainboard Temp ......................................................................... 47

9.7.4 CMS: Cisco-UCS: Power Supply ............................................................................. 47

9.7.5 CMS: Cisco-UCS: Power ........................................................................................... 48

9.8 F5 Automation Policies ....................................................................................................... 48

9.8.1 CMS: F5: BigIP LTM Auth Failures ............................................................................ 48

9.8.2 CMS: F5: BigIP LTM Sys Failover Standby ............................................................ 48

9.8.3 CMS: F5: BigIP LTM Sys Hardware ........................................................................... 48

9.8.4 CMS: F5: BigIP LTM Sys License ............................................................................ 49

9.9 JunOs Automation Policies ................................................................................................ 49

9.9.1 CMS: JunOS: CPU and Memory ............................................................................... 49

9.9.2 CMS: JunOS: CPU stats ............................................................................................ 49

9.9.3 CMS: JunOS: Memory stats ..................................................................................... 49

9.10 Citrix NetScaler Automation Policies............................................................................... 50

9.10.1 CMS: Citrix-NetScaler CPU Temperature High ...................................................... 50

9.10.2 CMS: Citrix-NetScaler CPU troubleshooting commands ................................. 50

9.10.3 CMS: Citrix-NetScaler HA state change ................................................................ 50

9.10.4 CMS: Citrix-NetScaler Memory Troubleshoot Commands ................................ 50

9.10.5 CMS: Citrix-NetScaler PSU Troubleshoot Commands ...................................... 51

9.10.6 CMS: Citrix-NetScaler simple HTTP Troubleshooting Commands ................. 51

9.10.7 CMS: Citrix-NetScaler simple Network troubleshooting commands ............ 51

9.10.8 CMS: Citrix-NetScaler simple SSL Troubleshooting Commands................... 51

9.10.9 CMS: Citrix-NetScaler Storage Troubleshoot Commands ............................... 52

9.10.10 CMS: Citrix-NetScaler: Simple Show Commands .............................................. 52

9.11 VMWare Automation Policies .............................................................................................. 52

9.11.1 CMS: VMware: Get vmkernel.log ............................................................................. 52

9.12 WLC Wireless Automation Policies .................................................................................. 52

9.12.1 CMS: Wireless: Anchor ............................................................................................. 52

9.12.2 CMS: Wireless: Ap Mesh .......................................................................................... 53

9.12.3 CMS: Wireless: Ap Summary................................................................................... 53

9.12.4 CMS: Wireless: CapWap ............................................................................................ 53

9.12.5 CMS: Wireless: Country Code ................................................................................. 53

9.12.6 CMS: Wireless: Invalid Config ................................................................................. 54

9.12.7 CMS: Wireless: Mem Stats Test Sys Disk ........................................................... 54

9.12.8 CMS: Wireless: Mesh Child Disconnect .............................................................. 54

9.12.9 CMS: Wireless: Mesh Country Code ...................................................................... 54

9.12.10 CMS: Wireless: Redundancy Sysinfo ................................................................... 55

9.12.11 CMS: Wireless: Sysinfo Mobility Summary ......................................................... 55

9.12.12 CMS: Wireless: System Top ............................................................................... 55



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1 New Events for Release 10.1

In Release 10.1, a total of 66 new enrichments for the following events are being:

CISCO CMSCMO NW: LINEPROTO-5-UPDOWN-changed state to down

CISCO: BGP-5-ADJCHANGE-vrf-Down

CISCO: C6KENV-SP-4-FANTRAYFAILED

CISCO: cefc FRU removed

CISCO: CPPEXMEM-4-LOWMEM-memory low

Cisco: CPU has exceeded low threshold

Cisco: CPU has exceeded notice threshold

CISCO: ENV-SP-4-FANTRAYFAILED

CISCO: IPv6 ROUTING-BGP-5-ADJCHANGE-down

CISCO: LINEPROTO-5-UPDOWN-changed state to down

CISCO: ospf neighbor state NOT FULL

Cisco: Physical IO Memory has exceeded low threshold

Cisco: Physical IO Memory has exceeded notice threshold

Cisco: Physical Processor Memory has exceeded low threshold

Cisco: Physical Processor Memory has exceeded notice threshold

CISCO: PLATFORM_ENV-1-FAN

CISCO: PLATFORM_ENV-1-TEMP

CISCO: PLATFORM_ENV-1-THERMAL_CRITICAL

CISCO: PLATFORM_ENV-2-THERMAL_WARNING

CISCO: PLATFORM_ENV-6-RPS-Redundant Power Supply

CISCO: PWR-SP-2-PSFAIL

CISCO: ROUTING-EIGRP-5-NBRCHANGE: Neighbor Up

CISCO: ROUTING-ISIS-5-ADJCHANGE: Down

Cisco: UCS C-SA Fan not operable

Cisco: UCS C-SA Front Temperature has exceeded threshold.

Cisco: UCS C-SA Power supply unit not operable

Cisco: UCS C-SA Rear Fan Temperature has exceeded threshold.

CISCO: VSS RF State Change - Standby Cold

CISCO: VSS RF State Change - Standby Hot

CISCO-CMS-NW-Trap: Link down

CISCO-CMS-NW-Wireless-ANCHOR-NOT-DEFINED

CISCO-CMS-NW-Wireless-CAPWAP-ERROR

CISCO-CMS-NW-Wireless-CAPWAP-MSG_ERROR

CISCO-CMS-NW-Wireless-CCX-ERROR

CISCO-CMS-NW-Wireless-FILE-WRITE-ERROR

CISCO-CMS-NW-Wireless-HA-SSO-MSG

CISCO-CMS-NW-Wireless-LWAPP-ERROR-AP_REG_ERR

CISCO-CMS-NW-Wireless-LWAPP-ERROR-Country-code



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CISCO-CMS-NW-Wireless-LWAPP-ERROR-DUP-AP-IP

CISCO-CMS-NW-Wireless-LWAPP-ERROR-Mesh-Country-Code

CISCO-CMS-NW-Wireless-LWAPP-ERROR-MSGTAG910

CISCO-CMS-NW-Wireless-MESH-Child-Disconnected

CISCO-CMS-NW-Wireless-MM-1-GUEST_LAN_ANCHORS_DOWN

CISCO-CMS-NW-Wireless-MM-ANCHOR

CISCO-CMS-NW-Wireless-MM-ANCHOR_SEND_FAILED

CISCO-CMS-NW-Wireless-MM-ANCHORS_DOWN

CISCO-CMS-NW-Wireless-MM-FOREIGN DOWN

CISCO-CMS-NW-Wireless-MM-SSH-RULE-FAILED

CISCO-CMS-NW-Wireless-OSAPI-CPU-ERROR

F5: BIG-IP: Blade Power Off

F5: BIG-IP: Chassis Fan is Bad

F5: BIG-IP: Chassis Power Supply is Bad

F5: BIG-IP: Fan Tray Bad

F5: BIG-IP: License Expired

F5: BIG-IP: The system is going into standby mode

F5: BIG-IP: Too many authentication Failures

Juniper: CPU has exceeded low threshold

Juniper: CPU has exceeded notice threshold

Juniper: CPU has exceeded threshold

Juniper: Memory Used High

Juniper: Physical memory has exceeded low threshold

Juniper: Physical memory has exceeded notice threshold

Juniper: Physical Memory has exceeded threshold

Poller: Interface operationally down

UCS: Fabric Load has exceeded threshold.

UCS: Fabric Memory Available has fallen below threshold.

1.1 New Policies for Release 10.1

A total of 37 policies have been added:

CMS: Cisco: CPU has exceeded

CMS: CISCO: ospf neighbor state NOT FULL

CMS: Cisco: Physical IO Memory has exceeded

CMS: Cisco: Physical Processor Memory has exceeded

CMS: CISCO: PLATFORM_ENV_Thermal

CMS: Cisco: PWR-SP-2-PSFAIL

CMS: Cisco-IOS: Diagnostic BGP IPv6 Adjacency

CMS: Cisco-IOS: Diagnostic BGP VRF Adjacency

CMS: Cisco-IOS: Diagnostic Virtual Switch RF

CMS: Cisco-IOS: EIGRP Neighbor Show IP



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CMS: Cisco-IOS: Environmental Status Show Commands

CMS: Cisco-IOS: RPS-Redundant Power Supply

CMS: Cisco-IOS: Show Interface Traps

CMS: Cisco-UCS: C Fan

CMS: Cisco-UCS: C Fan Inop

CMS: Cisco-UCS: C PSU Inop

CMS: Cisco-UCS: Fabric Load

CMS: Cisco-XR: ISIS Show Commands

CMS: F5: BigIP LTM Auth Failures

CMS: F5: BigIP LTM Sys Failover Standby

CMS: F5: BigIP LTM Sys Hardware

CMS: F5: BigIP LTM Sys License

CMS: JunOS: CPU and Memory

CMS: JunOS: CPU stats

CMS: JunOS: Memory stats

CMS: Wireless: Anchor

CMS: Wireless: Ap Mesh

CMS: Wireless: Ap Summary

CMS: Wireless: CapWap

CMS: Wireless: Country Code

CMS: Wireless: Invalid Config

CMS: Wireless: Mem Stats Test Sys Disk

CMS: Wireless: Mesh Child Disconnect

CMS: Wireless: Mesh Country Code

CMS: Wireless: Redundancy Sysinfo

CMS: Wireless: Sysinfo Mobility Summary

CMS: Wireless: System Top

1.2 Updated Policies in Release 10.1


CMS: Cisco-IOS: Diagnostic BGP Adjacency

CMS: Cisco-IOS: Environment Inventory

CMS: Cisco-IOS: Reload


1.3 New Features in Release 10.1

Support of WLC wireless devices

Support of F5 devices

Support of Juniper devices


2 Change Log

2.1 Release 10.1 Enrichments

Release 10.1 handled 66 new enrichments for the following events:

CISCO CMSCMO NW: LINEPROTO-5-UPDOWN-changed state to down

CISCO: BGP-5-ADJCHANGE-vrf-Down

CISCO: C6KENV-SP-4-FANTRAYFAILED



Cisco: CPU has exceeded low threshold

Cisco: CPU has exceeded notice threshold

CISCO: ENV-SP-4-FANTRAYFAILED

CISCO: IPv6 ROUTING-BGP-5-ADJCHANGE-down

CISCO: LINEPROTO-5-UPDOWN-changed state to down


Cisco: Physical IO Memory has exceeded low threshold

Cisco: Physical IO Memory has exceeded notice threshold

Cisco: Physical Processor Memory has exceeded low threshold

Cisco: Physical Processor Memory has exceeded notice threshold

CISCO: PLATFORM_ENV-1-FAN

CISCO: PLATFORM_ENV-1-TEMP

CISCO: PLATFORM_ENV-1-THERMAL_CRITICAL

CISCO: PLATFORM_ENV-2-THERMAL_WARNING

CISCO: PLATFORM_ENV-6-RPS-Redundant Power Supply

CISCO: PWR-SP-2-PSFAIL

CISCO: ROUTING-EIGRP-5-NBRCHANGE: Neighbor Up

CISCO: ROUTING-ISIS-5-ADJCHANGE: Down

Cisco: UCS C-SA Front Temperature has exceeded threshold.

Cisco: UCS C-SA Power supply unit not operable

Cisco: UCS C-SA Rear Fan Temperature has exceeded threshold.



CISCO-CMS-NW-Trap: Link down

CISCO-CMS-NW-Wireless-ANCHOR-NOT-DEFINED

CISCO-CMS-NW-Wireless-CAPWAP-ERROR

CISCO-CMS-NW-Wireless-CAPWAP-MSG_ERROR

CISCO-CMS-NW-Wireless-CCX-ERROR

CISCO-CMS-NW-Wireless-FILE-WRITE-ERROR

CISCO-CMS-NW-Wireless-HA-SSO-MSG

CISCO-CMS-NW-Wireless-LWAPP-ERROR-AP_REG_ERR

CISCO-CMS-NW-Wireless-LWAPP-ERROR-Country-code

CISCO-CMS-NW-Wireless-LWAPP-ERROR-DUP-AP-IP

CISCO-CMS-NW-Wireless-LWAPP-ERROR-Mesh-Country-Code


CISCO-CMS-NW-Wireless-LWAPP-ERROR-MSGTAG910

CISCO-CMS-NW-Wireless-MESH-Child-Disconnected

CISCO-CMS-NW-Wireless-MM-1-GUEST_LAN_ANCHORS_DOWN

CISCO-CMS-NW-Wireless-MM-ANCHOR

CISCO-CMS-NW-Wireless-MM-ANCHOR_SEND_FAILED

CISCO-CMS-NW-Wireless-MM-ANCHORS_DOWN

CISCO-CMS-NW-Wireless-MM-FOREIGN DOWN

CISCO-CMS-NW-Wireless-MM-SSH-RULE-FAILED

CISCO-CMS-NW-Wireless-OSAPI-CPU-ERROR

F5: BIG-IP: Blade Power Off

F5: BIG-IP: Chassis Fan is Bad

F5: BIG-IP: Chassis Power Supply is Bad

F5: BIG-IP: Fan Tray Bad

F5: BIG-IP: License Expired

F5: BIG-IP: The system is going into standby mode

F5: BIG-IP: Too many authentication Failures

Juniper: CPU has exceeded low threshold

Juniper: CPU has exceeded notice threshold

Juniper: CPU has exceeded threshold

Juniper: Memory Used High

Juniper: Physical memory has exceeded low threshold

Juniper: Physical memory has exceeded notice threshold

Juniper: Physical Memory has exceeded threshold

Poller: Interface operationally down



Release 10.1 added 37 new policies:

CMS: Cisco: CPU has exceeded


CMS: Cisco: Physical IO Memory has exceeded

CMS: Cisco: Physical Processor Memory has exceeded

CMS: CISCO: PLATFORM_ENV_Thermal

CMS: Cisco: PWR-SP-2-PSFAIL


CMS: Cisco-IOS: Diagnostic BGP VRF Adjacency

CMS: Cisco-IOS: Diagnostic Virtual Switch RF



CMS: Cisco-IOS: RPS-Redundant Power Supply


CMS: Cisco-UCS: C Fan

CMS: Cisco-UCS: C Fan Inop

CMS: Cisco-UCS: C PSU Inop

CMS: Cisco-UCS: Fabric Load



CMS: F5: BigIP LTM Auth Failures

CMS: F5: BigIP LTM Sys Failover Standby

CMS: F5: BigIP LTM Sys Hardware

CMS: F5: BigIP LTM Sys License

CMS: JunOS: CPU and Memory



CMS: Wireless: Anchor

CMS: Wireless: Ap Mesh

CMS: Wireless: Ap Summary

CMS: Wireless: CapWap

CMS: Wireless: Country Code

CMS: Wireless: Invalid Config

CMS: Wireless: Mem Stats Test Sys Disk

CMS: Wireless: Mesh Child Disconnect

CMS: Wireless: Mesh Country Code

CMS: Wireless: Redundancy Sysinfo

CMS: Wireless: Sysinfo Mobility Summary

CMS: Wireless: System Top

In addition to the new policies, the following policies have been modified:

o Modified policy: CMS: Cisco-IOS: EIGRP Neighbor Show IP

Now Handling Event: CISCO: ROUTING-EIGRP-5-NBRCHANGE: Neighbor Up

o Modified policy: CMS: Cisco-IOS: Diagnostic BGP Adjacency

No Longer Handling Event: CISCO: BGP-5-ADJCHANGE-Down

No Longer Handling Event: BGP Peer state is not established and the admin state is on start

o Modified policy: CMS: Cisco-IOS: Environment Inventory

Now Handling Event: CISCO: C6KENV-SP-4-FANTRAYFAILED

o Modified policy: CMS: Cisco-IOS: Reload

No Longer Handling Event: CISCO: LINK-3-UPDOWN-changed state to down

No Longer Handling Event: Poller: Device or agent recently restarted

o Modified policy: CMS: Cisco-IOS: Show Interface Traps

Now Handling Event: CISCO: LINEPROTO-5-UPDOWN-changed state to down

Now Handling Event: CISCO: LINK-3-UPDOWN-changed state to down

Now Handling Event: CISCO CMSCMO NW: LINEPROTO-5-UPDOWN-changed state to down

Now Handling Event: Poller: Interface operationally down

2.2 Release 9.x

Release 9.x handled 95 new events:

BGP Peer state is not established and the admin state is on start

CISCO CMS CMO DC Netscaler: Compact Flash Error

CISCO CMS CMO DC Netscaler: Disk Usage High

CISCO CMS CMO DC Netscaler: Fan Speed Low

CISCO CMS CMO DC Netscaler: HA State change to primary

CISCO CMS CMO DC Netscaler: HA State change to secondary


CISCO CMS CMO DC Netscaler: HardDisk Error

CISCO CMS CMO DC Netscaler: Power Supply Failed


CISCO CMS CMO DC Netscaler: Temperature CPU High

CISCO CMS CMO DC Netscaler: Temperature High

CISCO CMS CMO DC Netscaler: Voltage High

CISCO: ACE-1-456078

CISCO: ACE-2-443001

Cisco: CPU has exceeded threshold

CISCO: ENV_MON-2-SUPPLY

Cisco: Flash Memory Usage High

CISCO: IOSXE_OIR-3-OIRTWICE

CISCO: IOSXE_OIR-3-QUIESCE_FAIL

CISCO: IOSXE_OIR-3-SPA_INTF_ID_ALLOC_FAILED

CISCO: IOSXE_OIR-6-INSCARD

CISCO: IOSXE_OIR-6-INSSPA

CISCO: IOSXE_OIR-6-REMCARD

CISCO: IOSXE_OIR-6-REMSPA

CISCO: IOSXE_OIR-6-SOFT_RELOADSPA

CISCO: IOSXE_OIR-6-SOFT_STOPSPA

CISCO: IOSXE_OIR-6-SPARELOAD

CISCO: IOSXE_PEM-6-INSPEM_FM

CISCO: OIR-6-INSCARD

CISCO: OIR-6-REMCARD

CISCO: OIR-SP-3-PWRCYCLE

CISCO: PLATFORM_ENV-1-DUAL_PWR

CISCO: SPA_OIR-6-OFFLINECARD

CISCO: VSLP-5-VSL_UP

CISCO: VSLP-SW1_SP-2-VSL_DOWN

CISCO: VSLP-SW1_SP-5-VSL_UP


Citrix NetScaler: CPU load above threshold

Citrix NetScaler: Current App Connections Exceeded

Citrix NetScaler: Current Connections Exceeded

Citrix NetScaler: HTTP Requests Exceeded

Citrix Netscaler: Memory has exceeded threshold

Citrix NetScaler: RXBytesRate Exceeded

Citrix NetScaler: SSL Requests Exceeded

Citrix NetScaler: TXBytesRate Exceeded

Citrix NetScaler: Vserver Total Requests Exceeded

Poller: Availability Check Failed

Poller: Device not responding to ping (high frequency)

Poller: Device or agent recently restarted

UCS: Chassis Power has exceeded threshold

UCS: Chassis Power has fallen below threshold

UCS: Fan not operable

UCS: fanCtrlrInlet1 has exceeded threshold.





UCS: mainBoardOutlet1 has exceeded threshold.

UCS: mainBoardOutlet2 has exceeded threshold.

UCS: Power supply unit not operable

UCS: Rear Fan Temperature has exceeded threshold.

VMware: com.vmware.vc.HA.DasHostCompleteDatastoreFailureEvent

VMware: com.vmware.vc.HA.DasHostCompleteNetworkFailureEvent

VMware: com.vmware.vc.vcp.VmDatastoreFailedEvent

VMware: com.vmware.vc.vcp.VmNetworkFailedEvent

VMware: esx.problem.net.connectivity.lost

VMware: esx.problem.net.dvport.connectivity.lost

VMware: esx.problem.net.e1000.tso6.notsupported

VMware: esx.problem.net.migrate.bindtovmk

VMware: esx.problem.net.proxyswitch.port.unavailable

VMware: esx.problem.net.redundancy.degraded

VMware: esx.problem.net.redundancy.lost

VMware: esx.problem.net.uplink.mtu.failed

VMware: esx.problem.net.vmknic.ip.duplicate

VMware: esx.problem.net.vmnic.linkstate.down

VMware: esx.problem.net.vmnic.watchdog.reset

VMware: esx.problem.scsi.device.limitreached

VMware: esx.problem.scsi.device.thinprov.atquota

VMware: esx.problem.scsi.scsipath.limitreached

VMware: esx.problem.storage.connectivity.devicepor

VMware: esx.problem.storage.connectivity.pathpor

VMware: esx.problem.vmfs.heartbeat.unrecoverable

VMware: esx.problem.vmfs.journal.createfailed

VMware: esx.problem.vmfs.nfs.server.disconnect

VMware: esx.problem.vmfs.volume.locked

VMware: IScsiBootFailureEvent

VMware: vprob.storage.connectivity.lost

VMware: vprob.storage.redundancy.degraded

VMware: vprob.storage.redundancy.lost

VMware: vprob.vmfs.heartbeat.timedout

VMware: vprob.vmfs.heartbeat.unrecoverable

VMware: vprob.vmfs.journal.createfailed

VMware: vprob.vmfs.lock.corruptondisk

VMware: vprob.vmfs.nfs.server.disconnect

VMware: vprob.vmfs.resource.corruptondisk

VMware: vprob.vmfs.volume.locked Added 25 policies:

CMS: Cisco-ACE: Fault Tolerance

CMS: Cisco-ACE: Fault Tolerance and Resource

CMS: Cisco-IOS: Diagnostic High CPU

CMS: Cisco-IOS: Flash Memory

CMS: Cisco-IOS: OIR Events

CMS: Cisco-IOS-XE: Diagnostic Show Commands


CMS: Cisco-IOS-XE: OIR event show commands

CMS: Cisco-UCS: Fan Ctrlr Inlet

CMS: Cisco-UCS: Fan Temperature

CMS: Cisco-UCS: Fanop

CMS: Cisco-UCS: Mainboard Temp

CMS: Cisco-UCS: Power

CMS: Cisco-UCS: Power Supply

CMS: Cisco-XR: INSPEM

CMS: Citrix-NetScaler CPU Temperature High

CMS: Citrix-NetScaler CPU troubleshooting commands

CMS: Citrix-NetScaler HA state change

CMS: Citrix-NetScaler Memory Troubleshoot Commands

CMS: Citrix-NetScaler PSU Troubleshoot Commands

CMS: Citrix-NetScaler simple HTTP Troubleshooting Commands

CMS: Citrix-NetScaler simple Network troubleshooting commands

CMS: Citrix-NetScaler simple SSL Troubleshooting Commands

CMS: Citrix-NetScaler Storage Troubleshoot Commands

CMS: Citrix-NetScaler: Simple Show Commands

CMS: VMware: Get vmkernel.log

In addition to the new policies, the following policies have been extended:

o Align event BGP Peer state is not established and the admin state is on start with policy CMS: Cisco-IOS: Diagnostic BGP Adjacency

o Align the following events with policy CMS: Cisco-IOS: Diagnostic Virtual Switch


CISCO: VSLP-5-VSL_UP

CISCO: VSLP-SW1_SP-2-VSL_DOWN


o Align event CISCO: ENV_MON-2-SUPPLY with policy CMS: Cisco-IOS: Environment Modules

o Align event Cisco: Flash Memory Usage High with policy CMS: Cisco-IOS: Flash Memory

o Align the following events with policy CMS: Cisco-IOS: Reload

Poller: Device not responding to ping (high frequency)

Poller: Availability Check Failed

Poller: Device or agent recently restarted

2.3 Release 8.2

Release 8.2:

Improvements to work instruction format

2.4 Release 8.1

Release 8.1:

A check was added to try and attach enrichments that failed an inline post because the payload was too large.

Internal disclaimer removed


2.5 Release 8.0

Release 8.0 handled 71 new events:

CISCO: ASR1000_MEMPOOL_MIB-3-BUFFPOOL_REG_ERROR

CISCO: ASR1000_PEM-3-FANFAIL-failure condition

CISCO: ASR1000_PEM-3-PEMFAIL-failure condition

CISCO: ASR1000_PEM-6-INSPEM_FM-inserted

CISCO: ASR1000_PEM-6-REMPEM_FM-removed

CISCO: caem Temperature Notification Trap - Critical

CISCO: caem Temperature Notification Trap - notFunctioning

CISCO: caem Temperature Notification Trap - notPresent

CISCO: caem Temperature Notification Trap - Shutdown

CISCO: caem Temperature Notification Trap - Warning

CISCO: caem Voltage Notification Trap - Critical

CISCO: caem Voltage Notification Trap - notFunctioning

CISCO: caem Voltage Notification Trap - notPresent

CISCO: caem Voltage Notification Trap - Shutdown

CISCO: caem Voltage Notification Trap - Warning

CISCO: cefc fan-tray oper status down


CISCO: cefc module oper status down

CISCO: cefc power status down

Cisco: ciscoEnvMonSuppStatusChangeNotif - Critical

Cisco: ciscoEnvMonSuppStatusChangeNotif - notFunctioning

Cisco: ciscoEnvMonSuppStatusChangeNotif - notPresent

Cisco: ciscoEnvMonSuppStatusChangeNotif - shutdown

Cisco: ciscoEnvMonSuppStatusChangeNotif - warning

Cisco: ciscoEnvMonTemperatureNotification - CRITICAL

Cisco: ciscoEnvMonTemperatureNotification - notFunctioning

Cisco: ciscoEnvMonTemperatureNotification - notPresent

Cisco: ciscoEnvMonTemperatureNotification - shutdown

Cisco: ciscoEnvMonTemperatureNotification - warning

CISCO: CPPEXMEM-3-NOMEM-failed


CISCO: CPPEXMEM-5-MEM-memory recovered

CISCO: entity sensor threshold notification - Critical

CISCO: entity sensor threshold notification - Major

CISCO: entity sensor threshold notification - minor or other

CISCO: Environment Monitoring Fan Notification - Critical

CISCO: Environment Monitoring Fan Notification - notFunctioning

CISCO: Environment Monitoring Fan Notification - notPresent

CISCO: Environment Monitoring Fan Notification - Shutdown

CISCO: Environment Monitoring Fan Notification - Warning

CISCO: ENVIRONMENTAL-1-ALERT-State:Shutdown

CISCO: ENVIRONMENTAL-1-SENSORFAIL-State: fail


CISCO: LINK-3-UPDOWN-changed state to down

Cisco: Nexus: Fan State Not Up

Cisco: Nexus: Virtual Swith Module State Not Active

Cisco: Nexus: Virtual Swith Module State Not Ok

CISCO: OS-DUMPER-5-CORE_FILE_NAME

CISCO: OS-DUMPER-5-DUMP_FAILURE

CISCO: OS-SYSMGR-2-MANAGED_REBOOT

CISCO: OS-SYSMGR-2-REBOOT

CISCO: OS-SYSMGR-3-ERROR

CISCO: PLATFORM-ENVMON-2-ENV_CONDITION

CISCO: PLATFORM-ENVMON-2-FAN

CISCO: PLATFORM-ENVMON-2-OVERTEMP

CISCO: PLATFORM-ENVMON-2-POWERSUPPLY_CURRENT

CISCO: PLATFORM-ENVMON-2-POWERSUPPLY_NONOP

CISCO: PLATFORM-ENVMON-2-POWERSUPPLY_VOLTAGE

CISCO: PLATFORM-ENVMON-5-LOW_FAN_SPEED_WARNING

CISCO: PLATFORM-ENVMON-5-PEM_REMOVE

CISCO: Redundant Supply State - Critical

CISCO: Redundant Supply State - notFunctioning

CISCO: Redundant Supply State - notPresent

CISCO: Redundant Supply State - Shutdown

CISCO: Redundant Supply State - Warning

CISCO: STANDBY-6-STATECHANGE



UCS: Fabric PSU Amperes has exceeded threshold.

UCS: Fabric PSU Voltage has exceeded threshold.

UCS: Fabric PSU Voltage has fallen below threshold.

UCS: Fabric PSU Wattage has exceeded threshold.


o Align the following events with policy CMS: Cisco-IOS: Environment Inventory

CISCO: Environment Monitoring Fan Notification - Critical

CISCO: Redundant Supply State - Warning

CISCO: Redundant Supply State - notFunctioning

CISCO: Redundant Supply State - Shutdown

CISCO: Redundant Supply State - notPresent

CISCO: Redundant Supply State - Critical

Cisco: ciscoEnvMonTemperatureNotification - CRITICAL

Cisco: ciscoEnvMonTemperatureNotification - notFunctioning

Cisco: ciscoEnvMonTemperatureNotification - notPresent

Cisco: ciscoEnvMonTemperatureNotification - shutdown

Cisco: ciscoEnvMonTemperatureNotification - warning

Cisco: ciscoEnvMonSuppStatusChangeNotif - Critical

Cisco: ciscoEnvMonSuppStatusChangeNotif - notFunctioning

Cisco: ciscoEnvMonSuppStatusChangeNotif - notPresent

Cisco: ciscoEnvMonSuppStatusChangeNotif - warning


Cisco: ciscoEnvMonSuppStatusChangeNotif - shutdown

CISCO: Environment Monitoring Fan Notification - Warning

CISCO: Environment Monitoring Fan Notification - Shutdown

CISCO: Environment Monitoring Fan Notification - notPresent

CISCO: Environment Monitoring Fan Notification - notFunctioning

CISCO: caem Temperature Notification Trap - Warning

CISCO: caem Temperature Notification Trap - Critical

CISCO: caem Temperature Notification Trap - Shutdown

CISCO: caem Temperature Notification Trap - notPresent

CISCO: caem Temperature Notification Trap - notFunctioning

CISCO: caem Voltage Notification Trap - Warning

CISCO: caem Voltage Notification Trap - Critical

CISCO: caem Voltage Notification Trap - Shutdown

CISCO: caem Voltage Notification Trap - notPresent

CISCO: caem Voltage Notification Trap - notFunctioning

o Align the following events with policy CMS: Cisco-IOS: Environment Modules

CISCO: cefc fan-tray oper status down

CISCO: cefc module oper status down

CISCO: cefc power status down

CISCO: entity sensor threshold notification - Major

CISCO: entity sensor threshold notification - Critical


o Align event CISCO: LINK-3-UPDOWN-changed state to down with policy CMS: Cisco-IOS: Reload

o Align event Cisco: Nexus: Fan State Not Up with policy CMS: Cisco-NX: Diagnostic Chassis High Temperature

2.6 Release 7.x

Release 7.x handled 13 new events:

CISCO: Interface status changed - DOWN

CISCO: LDP-5-NBRCHG: LDP-DOWN

CISCO: LDP-5-NBRCHG: TDP-DOWN

CISCO: LINK-5-CHANGED-administratively down

CISCO: ospf if state down


CISCO: ospf virtual neighbor state NOT FULL

CISCO: OSPF-5-ADJCHG-Neighbor Down

CISCO: OSPF-5-ADJCHG-Up to DOWN

CISCO: ROUTING-OSPF-5-ADJCHG-FULL to DOWN

CISCO: SYS-5-RELOAD

CISCO: SYS-5-RESTART

o OSPF Neighbor: Neighbor status is not full

Added 2 policies:

CMS: Cisco-IOS: Diagnostic OSPF Generic

CMS: Cisco-IOS: Show Interface


o Align the following events with policy CMS: Cisco-IOS: LDP Neighbor Down


CISCO: LDP-5-NBRCHG: TDP-DOWN

CISCO: LDP-5-NBRCHG: LDP-DOWN


CISCO: SYS-5-RELOAD

CISCO: SYS-5-RESTART

o Add show commands to policy CMS: Cisco-IOS: Diagnostic PIM Adjacency

2.6.1 Release 7.x New Features

Improved discovery for dynamic application Automation Remote Login

Ticket notes are cloaked by default

Work instructions are loaded and ticket updated with content

Ticket enrichment note updates are first checked for any existing identical note before they are added

2.7 Release 6.0

Release 6.0 handled 24 new events:

Cisco NX-OS Memory Utilization High

CISCO: bfd session down trap

CISCO: hsrp state standby

CISCO: IP-STANDBY-6-INFO_STATECHANGE -state Active -> Speak

CISCO: IP-STANDBY-6-INFO_STATECHANGE-state Active -> Init

CISCO: IP-STANDBY-6-INFO_STATECHANGE-state Standby -> Init

CISCO: IP-STANDBY-6-INFO_STATECHANGE-state Standby -> Active

CISCO: IP-VRRP-6-INFO_STATECHANGE-state Backup

CISCO: mpls l3 vpn vrf Down

CISCO: mpls ldp session down - MPLS-LDP-STD-MIB

CISCO: MPLS LDP session down Trap - MPLS-LDP-MIB

CISCO: ospf virtual if state down

CISCO: pim neighbor lost

Cisco: Reload Trap

CISCO: ROUTING-ISIS-4-ADJCHANGE-Interface state down

CISCO: sib V server state change

CISCO: sib V server VIP state change

CISCO: Vrrp trap new master trap

CISCO: VSL Connection Changed: Down

CISCO: VSS RF State Change - Disabled



Trap: Cold start

Trap: Warm start

Release 6.0 added following 12 policies:

CMS: Cisco-IOS: BFD Session Trap

CMS: Cisco-IOS: Diagnostic OSPF Virtual

CMS: Cisco-IOS: Diagnostic Virtual Switch

CMS: Cisco-IOS: IP-Standby


CMS: Cisco-IOS: ISIS Interface Down

CMS: Cisco-IOS: LDP Session Down

CMS: Cisco-IOS: MPLS L3 VPN VRF Down

CMS: Cisco-IOS: Reload

CMS: Cisco-IOS: Server State Change

CMS: Cisco-IOS: VIP State Change

CMS: Cisco-IOS: VRRP

CMS: Cisco-NX: Memory High


o Align event CISCO: pim neighbor lost with policy CMS: Cisco-IOS: PIM Interface Show Commands

o Align the following events with policy CMS: Cisco-IOS: Diagnostic Virtual Switch

CISCO: VSS RF State Change - Disabled



CISCO: VSL Connection Changed: Down

o Align the following events with policy CMS: Cisco-IOS: IP-Standby

CISCO: IP-STANDBY-6-INFO_STATECHANGE-state Active -> Init

CISCO: IP-STANDBY-6-INFO_STATECHANGE-state Standby -> Init

CISCO: IP-STANDBY-6-INFO_STATECHANGE-state Standby -> Active

CISCO: IP-STANDBY-6-INFO_STATECHANGE -state Active -> Speak

CISCO: hsrp state standby

CISCO: IP-VRRP-6-INFO_STATECHANGE-state Backup

CISCO: Vrrp trap new master trap


Cisco: Reload Trap

Trap: Cold start

Trap: Warm start

o Add event CISCO: MPLS LDP session down Trap - MPLS-LDP-MIB to policy CMS: Cisco-IOS: LDP Neighbor Down

2.8 Release 5.0

Release 5.0 added the following policies:

CMS: Cisco-IOS: BFD Neighbors

CMS: Cisco-IOS: Diagnostic PIM Interface Down

CMS: Cisco-IOS: EIGRP Neighbor Down Stuck

CMS: Cisco-IOS: Environment

CMS: Cisco-IOS: LDP Neighbor Down

CMS: Cisco-IOS: Swap Memory

2.9 Release 4.0

Release 4.0:

Adds Cisco-NX policies

Adds a check to test if an associated ticket exists and if not, will search the suppression group for a ticket before raising an exception


Adds the ability to do advanced command options in the command files, while not requiring any changes to existing command files if advanced options are not needed

Change CmsAutomationError event name to CmsAutomation.Error for consistency with other event names

2.10 Release 3.2

Release 3.2:

Recent syslog retrieval (+/- 3 minutes) action with inline event highlighting

Automation component exception handling through event policies

Enhanced error identification and reporting

Enrichment note includes event details

Improved “engineer friendly” command formatting

Speed improvements

Additional fields on hit tracker (internal log)

Sets CmsAutomationError events to Enabled by default

(MIMIC-25) Ticket note updates fail when data is larger than 65535 bytes

(MIMIC-26) Dynamic application name not strictly enforced

(MIMIC-27) Error message in documentation

2.11 Release 3.1

Release 3.1:

Adds support for remote cloud API server

2.12 Release 3.0

Release 3.0:

Leverages REST API framework

Includes syslog collector

Increases speed execution

Handles automation component exceptions through event policies

Resolves error message in doc page 1

Additional routing protocol automations (OSPF/EIGRP/ISIS/PIM)

Improves enrichment update formatting

Resolves bug that causes enrichment update to fail when output is larger than 65535 bytes

Adds additional fields to hit tracker (internal log)

Implements verification of strict dynamic application name

2.13 Release 1.0

Release 1.0:

Implements initial diagnostic automation


3 Installation and Backing Out of Installation

High level instructions have been included in past Change Requests (CRs) and appear below. These instructions may change for clarity or as the CMS Automation Development team move past the enrichment phases of releases. Please read all instructions carefully before installing any Power Pack.

3.1 Installation steps

1. Navigate to System > Power-Packs > Actions > Install Power-Pack.

2. Capture the Power Pack content list for use in verification and as a checklist in case the need arises to back out the Power Pack.

3.2 Post-Installation

1. Verify that the Power Pack contents have been installed. The content list appears in the Power Pack installer window (refer to Step 2 of the Installation steps).

3.3 Backing Out of Installation

2. Navigate to System > Power-Packs then click the checkbox beside the Power-Pack you want to remove.

3. At the bottom of the screen, under Select Action, select Delete Power-Pack.

4. Select Go.


4 Post Installation Configuration

4.1 Required Configuration

4.1.1 Configure Authentication

This Power Pack includes automations that collect information from a remote device using Telnet/SSH and that interact with Em7 via the REST API. In order for an automation to make a successful connection to a remote device, valid credentials must be aligned with the Automation Remote Login Dynamic Application. This dynamic application should already be aligned with the targeted device.

Automations can use the REST API without supplying a password if the database instance has the IP address of the collector instance configured as an appliance in the system. The important thing to note here is the address is examined when the collector initiates contact with the database instance. This means if the collector and database do not share the same local network, than its possible for NAT or firewalls to alter the source address before the database examines it.

4.1.2 API Authentication

If the IPv4 address of the database instance is private then no configuration to access the API is necessary. Conversely, if the IPv4 address of the database instance is private then two Run Book Actions must be configured to have valid credentials in order to communicate with the API:

CMS: Util: CLI Enrich Inline

CMS: Util: CLI Enrich Attach

The configured credentials must have its port value set to 443. The username and password must also be

valid API credentials. The hostname and timeout fields are not required.

4.1.3 Device Authentication

There are two methods to configure device authentication. Choose the one of the methods listed below.

1. Using the included Dynamic Application

Included in this Power-Pack is a Dynamic Application titled Automation Remote Login. By aligning this dynamic application to a device, you have the ability to choose credentials to align with it. The automation will then use these aligned credentials when remote login is required. The device credentials aligned must have a remote port of 22 or 23. Follow these steps to configure Automation Remote Login:

5. Under the Collections tab, add the Dynamic Application Automation Remote Login to a device.

6. In the Add Dynamic Application window, align any valid credentials for use with remote login.

NOTE: The credentials port must be 22 or 23.

2. Manually Configuring Snippet Credential

The automations in this Power-Pack also support explicitly specifying global credentials to be used for all devices when connecting via Telnet/SSH. The device credentials aligned must have a remote port of 22 or 23. The following section outlines how to configure the snippet credentials.

7. Go to Registry -> Actions to open the Action Policy Manager screen.

8. Search for Action Name CMS: Util: CLI Enrich Inline and click the wrench icon.

9. In the Action Editor dialogue box that opens, select the desired credentials listed under Snippet Credential.

10. Click Save.

11. Repeat steps 2-4 for the action CMS: Util: CLI Enrich Attach.

NOTE: You must use the Dynamic Application if you had to assign API credentials to the actions.


5 Recommended Configuration

5.1 Adjust Policy Settings

The automation policies included in this Power-Pack by default have a delay of 2 minutes. This allows for the local ticketing mechanism to create a ticket so that it is available for the included automations to update.

Depending on the local ticketing policy delay, adjust the following automation policies accordingly. To adjust the delay, follow these steps:

12. Go to Registry -> Run Book -> Automation.

13. Find the automation policy name you want to configure. See Section Included Automation Policies.

14. Select the wrench icon to open the Automation Policy Editor.

15. Under Criteria Logic, change the field in the second row to the desired delay.


6 Optional Configuration

6.1 Configure Ticket Update

The default update method used in the enrichment policies is to update tickets inline for command output and to attach syslog messages to the ticket.

If a different behavior is preferred, follow these steps depending on the enrichment type:

For command output choose either CMS: Util: CLI Enrich Inline for inline enrichments or CMS: Util: CLI Enrich Attach for attachments

For syslog enrichment, follow the syslog collector action with either CMS: Util: Ticket Attach Note or CMS: Util: Ticket Inline Note


7 Included Error Tracking

The following error events are included with the Diagnostics Power Pack Release 10.1.

These events are enabled by default and provide a mechanism to track and or automate error handling from alerts that may be emitted from automations that reside in this Power Pack. Use of these events is optional and may be disabled to suit site-specific requirements. These events are enabled by default, and provide a mechanism should you choose to use them via automation policies to track and or automate error handling from alerts emitted from automations in this Power Pack.

7.1 CmsAutomation.Error

This is a base event used to match all CMS automation alerts.

7.2 CmsAutomation.CredentialError

Raises an error with the message “Valid credentials could not be not found.”

7.3 CmsAutomation.ApiError

Raises an error with the message “Communication error with the REST API.”

7.4 CmsAutomation.TicketError

Raises an error with the message “Could not locate and or update ticket.”

7.5 CmsAutomation.CliError

Raises an error with the message “Remote device CLI generic error.”

7.6 CmsAutomation.CliTimeout

Raises an error with the message “Timeout attempting to contact remote device CLI.”

7.7 CmsAutomation.CliAuthError

Raises an error with the message “One or more password entries failed to authenticate with remote device CLI.”


8 Tested Versions

8.1 Cisco IOS

Name Family Version

C3745-ADVENTERPRISEK9-M

C2951-UNIVERSALK9-M

C3745

C2951

12.4(25d)

15.3(3)M5

8.2 Cisco NX

Name Version

Virtual (VIRL) Device 7.2(0)D1(1)

8.3 Cisco IOS-XR

Name Version

Virtual (VIRL) Device 6.0.0

8.4 Cisco IOS-XE

Name Version

Virtual CSR (VIRL) Device 15.6(1)S

8.5 Cisco ACE

Name Version

ACE Device 3.0(0)A5(3.4)

8.6 Cisco UCS

Name Version

UCS-B Series 3.0(2c)


Diagnostic Power-Pack Documentation, Release 10.1

8.7 Citrix NetScaler

Name Version

NetScaler NS10.5. Build 56.22.nc

8.8 VMWare

Name Version

ESXi 6.0.0

8.9 WLC Wireless

Name Version

WLC 8.0.121.0

8.10 F5

Name Version

F5 11.3.0

8.11 Juniper

Name Version

Juniper 10.1R1.8


9 Included Automation Policies

9.1 Cisco-IOS Automation Policies

9.1.1 CMS: Cisco: CPU has exceeded

CMS: WI: Load and Enrich Work Instructions CMS: Cisco: CPU has exceeded Show Commands CMS: Util: CLI Enrich Inline

CMS: Util: Collect Syslog

CMS: Util: Ticket Attach

Note

9.1.2 CMS: CISCO: ospf neighbor state NOT FULL

CMS: WI: Load and Enrich Work Instructions





Note

9.1.3 CMS: Cisco: Physical IO Memory has exceeded


CMS: Cisco: Physical IO Memory has exceeded Show Commands




Note

9.1.4 CMS: Cisco: Physical Processor Memory has exceeded


CMS: Cisco: Physical Processor Memory has exceeded Show Commands




Note


9.1.5 CMS: CISCO: PLATFORM_ENV_Thermal


CMS: CISCO: PLATFORM_ENV_Thermal Show Commands




Note

9.1.6 CMS: Cisco: PWR-SP-2-PSFAIL


CMS: Cisco: PWR-SP-2-PSFAIL Show Commands




Note

9.1.7 CMS: Cisco-IOS: BFD Neighbors


CMS: Cisco-IOS: BFD Neighbors Show Commands




Note

9.1.8 CMS: Cisco-IOS: BFD Session Trap


CMS: Cisco-IOS: BFD Trap Show Commands




Note


9.1.9 CMS: Cisco-IOS: Diagnostic BGP Adjacency


CMS: Cisco-IOS: BGP Neighbor Show Commands




Note

9.1.10 CMS: Cisco-IOS: Diagnostic BGP IPv6 Adjacency






Note

9.1.11 CMS: Cisco-IOS: Diagnostic BGP VRF Adjacency


CMS: Cisco-IOS: BGP VRF Neighbor Show Commands


CMS: Util: Collect Syslog CMS: Util: Ticket Attach

Note

9.1.12 CMS: Cisco-IOS: Diagnostic EIGRP Adjacency


CMS: Cisco-IOS: EIGRP Neighbor Show Commands




Note

9.1.13 CMS: Cisco-IOS: Diagnostic High CPU


CMS: Cisco-IOS: CPU Stats Show Commands




Note


9.1.14 CMS: Cisco-IOS: Diagnostic High CPU


CMS: Cisco-IOS: CPU Stats Show Commands




Note

9.1.15 CMS: Cisco-IOS: Diagnostic High Memory


CMS: Cisco-IOS: Memory Stats Show Commands




Note

9.1.16 CMS: Cisco-IOS: Diagnostic ISIS Adjacency


CMS: Cisco-IOS: ISIS Neighbor Show Commands




Note

9.1.17 CMS: Cisco-IOS: Diagnostic OSPF Adjacency


CMS: Cisco-IOS: OSPF Neighbor Show Commands




Note


9.1.18 CMS: Cisco-IOS: Diagnostic OSPF Generic


CMS: Cisco-IOS: OSPF Generic Show Commands




Note

9.1.19 CMS: Cisco-IOS: Diagnostic OSPF Virtual


CMS: Cisco-IOS: OSPF Virtual Link Down




Note

9.1.20 CMS: Cisco-IOS: Diagnostic PIM Adjacency


CMS: Cisco-IOS: PIM Neighbor Show Commands




Note

9.1.21 CMS: Cisco-IOS: Diagnostic Virtual Switch RF


CMS: Cisco-IOS: VSS Show Commands RF




Note


9.1.22 CMS: Cisco-IOS: Diagnostic Virtual Switch


CMS: Cisco-IOS: VSS Show Commands




Note

9.1.23 CMS: Cisco-IOS: EIGRP Neighbor Show IP


CMS: Cisco-IOS: EIGRP Neighbor Show IP Command




Note

9.1.24 CMS: Cisco-IOS: Environment Inventory


CMS: Cisco-IOS: Environment-Inventory Show Commands




Note

9.1.25 CMS: Cisco-IOS: Environment Modules


CMS: Cisco-IOS: Environment Modules




Note


9.1.26 CMS: Cisco-IOS: Environment


CMS: Cisco-IOS: Environment Show Commands




Note

9.1.27 CMS: Cisco-IOS: Environmental Status Show Commands






Note

9.1.28 CMS: Cisco-IOS: Environment-Inven-Module





Note

9.1.29 CMS: Cisco-IOS: Flash Memory

CMS: Cisco-IOS: Flash Memory Commands




Note

9.1.30 CMS: Cisco-IOS: IP-Standby


CMS: Cisco-IOS: IP-Standby Show Commands




Note


9.1.31 CMS: Cisco-IOS: ISIS Interface Down


CMS: Cisco-IOS: ISIS Interface Down Show Commands




Note

9.1.32 CMS: Cisco-IOS: LDP Neighbor Down


CMS: Cisco-IOS: LDP Show Commands




Note

9.1.33 CMS: Cisco-IOS: LDP Session Down


CMS: Cisco-IOS: LDP Session Down




Note

9.1.34 CMS: Cisco-IOS: MPLS L3 VPN VRF Down


CMS: Cisco-IOS: MPLS VRF Show Commands




Note


9.1.35 CMS: Cisco-IOS: OIR Events


CMS: Cisco-IOS: OIR Events Show Commands




Note

9.1.36 CMS: Cisco-IOS: PIM Interface Show Commands


CMS: Cisco-IOS: PIM Interface Down




Note

9.1.37 CMS: Cisco-IOS: Reload


CMS: Cisco-IOS: Reload Show Commands




Note

9.1.38 CMS: Cisco-IOS: RPS-Redundant Power Supply


CMS: Cisco-IOS: PLATFORM_ENV-6-RPS-Redundant Power Supply




Note


9.1.39 CMS: Cisco-IOS: Server State Change


CMS: Cisco-IOS: Server Show Commands




Note

9.1.40 CMS: Cisco-IOS: Show Interface Traps


CMS: Cisco-IOS: Show Interface Trap




Note

9.1.41 CMS: Cisco-IOS: Show Interface


CMS: Cisco-IOS: Show Interface




Note

9.1.42 CMS: Cisco-IOS: Swap Memory


CMS: Cisco-IOS: Swap Memory Show Commands




Note


9.1.43 CMS: Cisco-IOS: VIP State Change


CMS: Cisco-IOS: VIP Show Commands




Note

9.1.44 CMS: Cisco-IOS: VRRP


CMS: Cisco-IOS: VRRP Show Commands




Note

9.2 Cisco-NX Automation Policies

9.2.1 CMS: Cisco-NX: CPU has exceeded threshold


CMS: Cisco-NX: CPU Show Commands




Note

9.2.2 CMS: Cisco-NX: Diagnostic Chassis High Temperature


CMS: Cisco-NX: Chassis Stats Show Commands




Note


9.2.3 CMS: Cisco-NX: Diagnostic VRF State Down


CMS: Cisco-NX: VRF Show Commands




Note

9.2.4 CMS: Cisco-NX: Memory High


CMS: Cisco-NX: Memory High Show Commands




Note

9.2.5 CMS: Cisco-NX: Memory Usage exceeded threshold


CMS: Cisco-NX: Memory Show Commands




Note

9.2.6 CMS: Cisco-NX: Power Supply Not On


CMS: Cisco-NX: Power Supply Show Commands




Note


9.2.7 CMS: Cisco-NX: VSM State


CMS: Cisco-NX: VSM State Show Commands




Note

9.3 Cisco-XR Automation Policies

9.3.1 CMS: Cisco-IOS-XR: Environment


CMS: Cisco-IOS-XR: Environment Show Commands




Note

9.3.2 CMS: Cisco-XR: Advanced Show Commands


CMS: Cisco-XR: Advanced Show Commands




Note

9.3.3 CMS: Cisco-XR: INSPEM


CMS: Cisco-XR: INSPEM Show Commands




Note


9.3.4 CMS: Cisco-XR: ISIS Show Commands






Note

9.4 Cisco-XE Automation Policies

9.4.1 CMS: Cisco-IOS,XE: IOS-XE-Standby Show Commands

CMS: WI: Load and Enrich Work Instructions XE: IOS-XE-Standby Show Commands




Note

9.4.2 CMS: Cisco-IOS-XE: Diagnostic Show Commands


CMS: Cisco-IOS-XE: Diagnostic Show Commands




Note

9.4.3 CMS: Cisco-IOS-XE: Environmental Show Commands Alarm


CMS: Cisco-IOS-XE: Environmental Show Commands Alarm




Note


9.4.4 CMS: Cisco-IOS-XE: Environmental Show Commands


CMS: Cisco-IOS-XE: Environmental Show Commands




Note

9.4.5 CMS: Cisco-IOS-XE: OIR event show commands


CMS: Cisco-IOS-XE: OIR Commands




Note

9.4.6 CMS: Cisco-XE: Memory Buffer Platform Show Commands


CMS: Cisco-XE: Memory Buffer Platform Show Commands




Note

9.4.7 CMS: Cisco-XE: Memory Buffer


CMS: Cisco-XE: ASR Memory Buffer Show Commands




Note


9.5 Cisco-ACE Automation Policies

9.5.1 CMS: Cisco-ACE: Fault Tolerance and Resource


CMS: Cisco-ACE: Fault Tolerance and Resource Show Commands




Note

9.5.2 CMS: Cisco-ACE: Fault Tolerance


CMS: Cisco-ACE: Fault Tolerance Show Commands




Note

9.6 Cisco-UCS Automation Policies

9.6.1 CMS: Cisco-UCS: C Fan Inop


CMS: Cisco-UCS: C Fan inop Show Commands




Note

9.6.2 CMS: Cisco-UCS: C Fan


CMS: Cisco-UCS: C Fan Show Commands




Note


9.6.3 CMS: Cisco-UCS: C PSU Inop


CMS: Cisco-UCS: C PSU Show Commands




Note

9.6.4 CMS: Cisco-UCS: Fabric Load


CMS: Cisco-UCS: Fabric Load and Memory Show Commands


CMS: Util: Collect Syslog CMS: Util: Ticket Attach

Note

9.6.5 CMS: Cisco-UCS: Fabric


CMS: Cisco-UCS: Fabric Show Commands




Note

9.6.6 CMS: Cisco-UCS: Fan Ctrlr Inlet


CMS: Cisco-UCS: Fan Inlet Show Commands




Note


9.7 CMS: Cisco-UCS: Fan Temperature

9.7.1 CMS: WI: Load and Enrich Work Instructions

CMS: Cisco-UCS: Fan Temperature Show Commands




Note

9.7.2 CMS: Cisco-UCS: Fanop


CMS: Cisco-UCS: Fan op Show Commands




Note

9.7.3 CMS: Cisco-UCS: Mainboard Temp


CMS: Cisco-UCS: Mainboard Show Commands




Note

9.7.4 CMS: Cisco-UCS: Power Supply


CMS: Cisco-UCS: Power Supply Show Commands




Note


9.7.5 CMS: Cisco-UCS: Power


CMS: Cisco-UCS: Power Show Commands




Note

9.8 F5 Automation Policies

9.8.1 CMS: F5: BigIP LTM Auth Failures


CMS: F5: BigIP LTM Auth Failures Show Commands




Note

9.8.2 CMS: F5: BigIP LTM Sys Failover Standby


CMS: F5: BigIP LTM Sys Failover Standby Show Commands




Note

9.8.3 CMS: F5: BigIP LTM Sys Hardware


CMS: F5: BigIP LTM Sys Hardware Show Commands




Note


9.8.4 CMS: F5: BigIP LTM Sys License


CMS: F5: BigIP LTM Sys License Show Commands




Note

9.9 JunOs Automation Policies

9.9.1 CMS: JunOS: CPU and Memory


CMS: JunOS: CPU and Memory Show Commands




Note

9.9.2 CMS: JunOS: CPU stats






Note

9.9.3 CMS: JunOS: Memory stats






Note


9.10 Citrix NetScaler Automation Policies

9.10.1 CMS: Citrix-NetScaler CPU Temperature High


CMS: Citrix-NetScaler CPU Temperature High




Note

9.10.2 CMS: Citrix-NetScaler CPU troubleshooting commands


CMS: Citrix-NetScaler CPU troubleshooting commands




Note

9.10.3 CMS: Citrix-NetScaler HA state change


CMS: Citrix-NetScaler HA state change




Note

9.10.4 CMS: Citrix-NetScaler Memory Troubleshoot Commands


CMS: Citrix-NetScaler Memory Troubleshoot Commands




Note


9.10.5 CMS: Citrix-NetScaler PSU Troubleshoot Commands






Note

9.10.6 CMS: Citrix-NetScaler simple HTTP Troubleshooting Commands


CMS: Citrix-NetScaler simple HTTP Troubleshooting Commands




Note

9.10.7 CMS: Citrix-NetScaler simple Network troubleshooting commands


CMS: Citrix-NetScaler simple Network troubleshooting commands




Note

9.10.8 CMS: Citrix-NetScaler simple SSL Troubleshooting Commands


CMS: Citrix-NetScaler simple SSL Troubleshooting Commands




Note


9.10.9 CMS: Citrix-NetScaler Storage Troubleshoot Commands






Note

9.10.10 CMS: Citrix-NetScaler: Simple Show Commands


CMS: Citrix-NetScaler: Simple Show Commands




Note

9.11 VMWare Automation Policies

9.11.1 CMS: VMware: Get vmkernel.log


CMS: VMware: Get vmkernel.log

CMS: Util: WEB Enrich Inline



Note

9.12 WLC Wireless Automation Policies

9.12.1 CMS: Wireless: Anchor


CMS: Wireless: Anchor Show Commands CMS: Util: CLI Enrich Inline



Note


9.12.2 CMS: Wireless: Ap Mesh


CMS: Wireless: Ap Mesh Show Commands CMS: Util: CLI Enrich Inline



Note

9.12.3 CMS: Wireless: Ap Summary


CMS: Wireless: Ap Summary Show Commands




Note

9.12.4 CMS: Wireless: CapWap


CMS: Wireless: CapWap Show Commands




Note

9.12.5 CMS: Wireless: Country Code


CMS: Wireless: Country Code Show Commands




Note


9.12.6 CMS: Wireless: Invalid Config


CMS: Wireless: Invalid Config Show Commands




Note

9.12.7 CMS: Wireless: Mem Stats Test Sys Disk


CMS: Wireless: Mem Stats Test Sys Disk Show Commands




Note

9.12.8 CMS: Wireless: Mesh Child Disconnect


CMS: Wireless: Mesh Child Disconnect Show Commands




Note

9.12.9 CMS: Wireless: Mesh Country Code


CMS: Wireless: Mesh Country Code Show Commands




Note


Copyright © 2016 Cisco Systems, Inc. Cisco Highly Confidential – Controlled Access EDCS-XXXXXX

A printed copy of this document is considered uncontrolled. Refer to the EDCS version online for the controlled revision.

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9.12.10 CMS: Wireless: Redundancy Sysinfo


CMS: Wireless: Redundancy Sysinfo Show Commands




Note

9.12.11 CMS: Wireless: Sysinfo Mobility Summary


CMS: Wireless: Sysinfo Mobility Summary Show Commands




Note

9.12.12 CMS: Wireless: System Top


CMS: Wireless: System Top Show Commands




Note

Documents

Diagnostic Power Pack Release 10 - Cisco2.6 Release 7.x