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 · B) there is no relationship between service given and customer satisfaction C) there is a relationship between employee turn-over and customer satisfaction D) employees who are

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Page 1:  · B) there is no relationship between service given and customer satisfaction C) there is a relationship between employee turn-over and customer satisfaction D) employees who are
Page 2:  · B) there is no relationship between service given and customer satisfaction C) there is a relationship between employee turn-over and customer satisfaction D) employees who are
Page 3:  · B) there is no relationship between service given and customer satisfaction C) there is a relationship between employee turn-over and customer satisfaction D) employees who are
Page 4:  · B) there is no relationship between service given and customer satisfaction C) there is a relationship between employee turn-over and customer satisfaction D) employees who are
Page 5:  · B) there is no relationship between service given and customer satisfaction C) there is a relationship between employee turn-over and customer satisfaction D) employees who are
Page 6:  · B) there is no relationship between service given and customer satisfaction C) there is a relationship between employee turn-over and customer satisfaction D) employees who are

 · SCS for Communications and Information Services July 2011 . UoCs in Customer Relationship Management . Functional Area: Customer Relationship Management (Customer Satisfaction

 · SCS for Communications and Information Services July 2011 . UoCs in Customer Relationship Management . Functional Area: Customer Relationship Management (Customer Satisfaction

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