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mind games the dilemma with regulations DESIGNING HEALTHY HOSPITAL WATER SYSTEMS MANDATORY CPD: TASSIE FIRST... WHERE TO NEXT? PLUMBING SUPPLY FORUM WRAP UP NON-CONFORMING & NON-COMPLIANT PRODUCT: WHAT TO KNOW INSIDE: SPRING 2016 WWW.PLUMBINGCONNECTION.COM.AU

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mind gamesthe dilemma with regulations

DESIGNING HEALTHY HOSPITAL WATER SYSTEMS

MANDATORY CPD: TASSIE FIRST... WHERE TO NEXT?

PLUMBING SUPPLY FORUM WRAP UP

NON-CONFORMING & NON-COMPLIANT PRODUCT:

WHAT TO KNOW

INSIDE:

SPRING 2016WWW.PLUMBINGCONNECTION.COM.AU

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CONTENTS

26

36

46

66 PLASTIC FANTASTICAussie manufacturer Viking Plastics has developed a cost eff ective alternative to traditional grease trap and access cover fabrication.

REGULARS

08 Editorial

10 Contributors

12 Industry news

88 New Products

113 Trade stuff

90 Tips

92 Tools

104 Transport

COVER STORY

18 THE REGULATORY PUZZLEThe plumbing industry is highly regulated; however, traversing your way through the regulation mind game is no easy task. Plumbing Connection paints a clearer picture of how the system works.

FEATURES

26 SETTING THE STANDARDThe recent Plumbing Supply Forum provided a successful platform for industry leaders to come together and discuss the latest issues aff ecting our industry.

36 IT’S AS EASY AS CPDMany plumbers voluntarily undertake professional development activities; now the Tasmanian government has made such activities mandatory. Joe Young reports.

38 THE ISSUE OF ‘NON’Darryl O’Brien diff erentiates between the ever present issues of non-conforming and non-compliant materials and what you need to know before purchasing or installing.

46 DESIGNING FOR HEALTHY HOSPITAL WATER SYSTEMSWe team up with Enware to discuss how you can help prevent legionellosis by making sure that the water systems in buildings are maintained.

18

forecasTing changean industry body takes a look into the future

INSIDE: A HOLE NEW SOLUTION - ARE YOU AN EMPLOYEE OR A CONTRACTOR?

SPRING 2016

8 PLUMBING CONNECTION SPRING 2016

EDITORIAL

THE REGULATORY PUZZLE

‘It’s like a jungle sometimes; it makes me wonder how I keep from goin’ under...’

For those unaware, these lyrics were penned by Grandmaster Flash for his song The Message.

It was released in 1982; three years before I was born (don’t hate me). And it perfectly explains how I feel when I think about the regulatory framework, divisions, codes, standards and regulations that govern this great industry.

I admit that I’m still new to it all, having only been immersed in plumbing for three years; however, it remains a mine fi eld that I hastily traverse my way through each time I am confronted by a question pertaining to regulation.

It seems I’m not the only one though, which, while it should, doesn’t exactly comfort me. In fact, it makes me feel worse about it all. Some of the people who yearn for clarity and share in my pain have been in the plumbing game for decades. And that speaks volumes in my opinion.

Our cover story aims to unravel the mess that is the regulatory framework of this industry and while my name is on the story, I can assure you, it took a lot of collaboration and answers to questions to try and simplify it all for you.

With that in mind, I’d like to thank those who helped with the story and I hope it provides some clarifi cation for you.

In my humble opinion, the easier rules are to understand, and the more accessible standards and the like become, the better off we will all be.

PLUMBING SUPPLY FORUMAn initiative of Plumbing Connection

Magazine, in conjunction with Plumbing Products Industry Group (PPIG), the 2016 Plumbing Supply Forum was the biggest yet with close to 150 delegates in attendance.

Attendees ranged from local ‘on the tool’ plumbers to key decision makers and the reoccurring message that came out of the forum, in my opinion, was the need to further clarify the rules and regulations that govern this industry, and to make things easier to access and understand. That explains the decision to run this edition’s cover story.

Speakers were carefully selected based on their knowledge and expertise and one of the highlights of the day was the open panel discussion whereby the audience could ask decision makers some of the ‘hard’ questions pertaining to their businesses and industry as a whole.

We would like to thank those who attended and encourage more readers to jump on board at the next event in 2018.

FEEDBACKBeing stuck behind a computer

most of the week doesn’t allow me to get out in the fi eld as much as I’d like so if you have any ideas or think we need to explore any issues further, please send an email to [email protected] and we’ll see what we can do.

Enjoy the read

WWW.PLUMBINGCONNECTION.COM.AU

MANAGING DIRECTORJeff Patchelljeff [email protected]

GENERAL MANAGER Jeremy [email protected]

EDITOR Justin [email protected]

EDITOR – ACROSS THE TRADESJacob [email protected]

STAFF WRITERSJacob Harris, Joe Young

GRAPHIC DESIGNERSam Elliott

PRODUCTIONGail Dwyer, Liz Todorova

CONTRIBUTORSJohn Fennell, Jon Palfrey, Russ Dunne, Cecelia Haddad, Peter Jackson, Dr Terry Lucke

ADVERTISING 1800 063 371VIC/SA/WAAngelo Sticca 0451 374 [email protected]

NSW/ACT/QLDSimon Clark 0428 733 [email protected]

TO SUBSCRIBE Australia Freecall 1800 623 214New Zealand 613 9542 9000Fax (with credit card details) 03 9542 9090By mail, please write to the address below

Published by:Connection Magazines Pty Ltd2/18-22 Lexia Place, Mulgrave, VIC 3170AUSTRALIAISSN 1839-2237

Disclaimer: The opinions expressed in this magazine do not necessarily refl ect those of the publisher. Although all materials are checked for accuracy, no liability is assumed by the publisher for any losses due to the use of material in this magazine. Copyright 2016 by Connection Magazines. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means (electronic, mechanical, photocopying, recording or otherwise) without the prior permission of Connection Magazines.Justin Felix

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CONTRIBUTORS

See Business Promotion on page 80.

Cecelia is the director of Marketing Elements, which specialises in PR for the building and environmental sectors. She has over 20 years’ experience with many well-known brands in Australia, New Zealand and Southeast Asia.

CECELIA HADDAD

See Copper Connection on page 68.

John Fennell has been the CEO of ICAA since 1998 and oversees Oceania and approximately 12 ICA Building Construction Programs across Asia. Previously John was the owner and MD of the exhaust manufacturer, Genie, and prior to that with Price Waterhouse Cooper.

JOHN FENNEL

Andy Farrell has put a lot of work into developing an estimating and management system to make running a plumbing business as simple as possible. He’s also made himself available to answer any questions readers might have on estimating.

ANDY FARRELL

See Estimating on page 78.

See Legal Matters on page 42.

Paul Cott LLB (Hons), Grad Dip Legal Practice, LLM is a Senior Associate Lawyer. Working in commercial litigation for a number of years has seen Paul amass a wealth of knowledge and experience in building and construction litigation.

PAUL COTT

Peter McLennan has been involved with Backfl ow Prevention in Australia since the late 1980s. He is the President of the Backfl ow Prevention Association of Australia Inc., and Secretary of the Backfl ow Prevention Association of Australia Inc. Queensland Chapter.

PETER MCLENNAN

See Backfl ow Prevention on page 58.

Peter Jackson is the Director of h2o Design Ltd, Deputy Chair of Site Safe New Zealand and the Plumbers, Gasfi tters and Drainlayers Board. Peter is also a director of New Zealand Plumbers Merchants and a Trustee of Apprenticeship Training Trust.

PETER JACKSON

See Design Time on page 84.

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12 PLUMBING CONNECTION SPRING 2016

INDUSTRY NEWS

KLEENEX’S GRUBBY MARKETING CLAIMSPlumbing Connection magazine has been beating the ‘fl ushable’ wipe drum for years now and it seems our beat is starting to reverberate to a broader spectrum of ears now.

Consumer group CHOICE has tested Kleenex’s latest ‘fl ushable’ wipes and found they pose a blockage threat to household pipes, which could leave consumers facing hefty plumbing bills in the thousands of dollars.

“Kleenex seems to have an obsession with trying to convince people to fl ush these products, when the fact is they can clog up your pipes and be rough on your wallet,” says CHOICE’s Head of Media Tom Godfrey.

“Although the new wipes disintegrated more than the old wipes, they didn’t break down fast enough and we believe they pose a blockage threat particularly in the fi rst several metres of pipe on the consumer’s property.

“Oddly, although the company insisted their old wipes were fl ushable, they have decided to reformulate the product.

“Notwithstanding Kleenex’s renewed push to get us all fl ushing wipes, the Australian waste water industry estimates that it is costing $15 million a year to clear blockages caused by wet wipes.

“With consumers, local councils and water services organisations struggling with the cost of removing ‘fatbergs’ from the sewage system, it’s encouraging Kleenex is trying to clean up its act but this new product still poses problems,” Mr Godfrey says.

CHOICE’s latest fi ndings come eight months after Kleenex received a Shonky Award in 2015 for claiming its Kids Cottonelle Flushable Cleansing Cloths disintegrated like toilet paper.

“Our tests last year found that after hours of testing the wipes held together, while toilet paper dissolves in a few minutes,” Mr Godfrey says.

CHOICE’s latest test also reaffi rmed its previous 2015 fi ndings that the older style of wipes such as Kleenex Cottonelle Flushable Cleansing Cloths are not safe to fl ush.

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INDUSTRY NEWS

CELEBRATING 40 YEARSOn a perfectly chilled night, across from the Sydney Opera House at the Cruise Bar on Circular Quay, REHAU celebrated its forty year anniversary of doing business in Australia.

Representing all the divisions of REHAU businesses, customers were fl own in from all corners of Australia – Perth, Melbourne, Brisbane and Adelaide as well as REHAU Partners including builders, consultants, and distributors (Reece, Nover, Green Process among others.) In addition, management was pleased to welcome ex-REHAU staff Jurgen Voigtmann (former Managing Director AUS), and Elizabeth Gordon, (former Customer Service).

Welcoming the attendees, Mr. Elliott Burke, Managing Director of REHAU ANZ, spoke about the importance of the milestone. He noted that the vision for Australia has always been long term and that staunch confi dence has helped REHAU achieve so many successes while weathering the inevitable ups and downs of doing business over the years.

Mr. Burke made a special mention of REHAU founder Mr. Helmut Wagner. He noted that the pioneering spirit that drove the business to grow from only three employees in 1948 to the global enterprise it is today still inspires everyone in the organisation. It was precisely this spirit that inspired the expansion to Australia in 1976.

Once the decision was made, someone with the same entrepreneurial mindset would be required to make it work. That person was Mr. Jurgen Voigtmann. Unfazed by the prospect of travelling halfway around the world, to do business in another culture and another language, all Mr. Voigtmann needed was a suitcase fi lled with brochures and product samples along with a heavy dose of determination.

The rest is history...

INNOVATIVE CHILLING SOLUTION FOR TASMANIAN HATCHERYIn the fi eld of aquaculture, there’s no more vital task than providing the constant water heating or chilling required for optimum fi sh stock growth.

For the Huon Aquaculture Group in Tasmania, recognised globally as being the premium producer of fresh and smoked salmon products, the meeting of this key requirement is no less critical. For a recent application at one of its key hatcheries, the company through the project designer Fresh By Design turned to Rheem Australia for a specialist, large capacity chiller.

The task encompassed a total volume of 330,000 litres and 260m2 of exposed water area to support 9000kg of fi sh. All this is maintained within 12 x 22,000-litre tanks. The system also includes a 40,000-litre bio fi lter.

Rheem’s expertise in the water heating and chilling sector proved invaluable when the time came to design the facility’s water chilling system.

Because the tanks support such valuable fi sh stock, keeping the water at the optimum temperature needed for them to survive and thrive presented a signifi cant technical challenge.

“The project brief called for us to be able to vary the water temperatures in the tanks from seven to 14 degrees Celsius month-by-month depending on where the fi sh were in their growth cycle,” Rheem Pool Heating’s National Sales & Marketing Manager, Mark Crowther said.

“The diffi culty in achieving this stems from sourcing the design and manufacture of the plant that’s going to meet that sort of performance characteristic, particularly at such low temperatures. Seven degrees is normally well beyond the scope of this type of plant.”

Rheem commissioned the installation of two Accent 50 kilowatt chillers in early 2015. The Accent plants were chosen due to their great reliability, specialist design, and the fact they could be custom-built.

“In this instance, we needed to use a titanium heat exchanger because we couldn’t risk any leaching of chemicals into the water from the materials at the contact point,” Mark explained. “It’s only through Accent’s specialist engineering design and ability to custom manufacture that we were able to do this type of project. We’ve had great feedback on how well the plant is working.”

The facility uses a full recirculation system, which means it reuses 95-99% of the water needed, which ensures the fi sh live in optimum conditions and will go to sea healthy and in peak condition. The small amount of water exchanged each day gets used in other areas of the farm through composting, land spreading and irrigation.

1 6 PLUMBING CONNECTION SPRING 2016

INDUSTRY NEWS

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STANDARDS AUSTRALIA COMMENCES DIGITAL TRANSFORMATION PROGRAMStandards Australia has approved a digital transformation strategy which lays the core foundations of the digital standards body needed to support growth in Australia’s future.

“Our goal in this work has been to ensure the viability, strength and capacity of Standards Australia as a contributor to Australia’s economic future,” said Dr Evans, CEO of Standards Australia.

The plan will see Standards Australia establish a digital repository built on a platform that is best of class technology.

In the fi rst phase, Standards Australia will see benefi ts realised in: ∫ Establishing a central and searchable content

repository; ∫ Streamlining multiple workfl ows; and ∫ Connecting content development to digital curation and

fl exibility of outputs.

“By leveraging our international relationships, member insights, and by looking outside of the standards publishing world, we have a plan that will set us up to be the digital standards body Australia needs tomorrow,” said Dr Evans

Further stages will see Standards Australia with the capacity to move to diff erent collaboration and distribution models.

Standards Australia will be consulting with stakeholders through this process to maximise the benefi ts from both development and user perspectives.

1 8 PLUMBING CONNECTION SPRING 2016

MAKING SENSE OF THE REGULATION MIND GAME

A s you will read on page 26 in this edition, in late May we brought together some of the best

and brightest minds from across the plumbing supply sector to listen, learn and question the plumbing industry’s key regulators at the 2016 Plumbing Supply Forum.

In talking to delegates during the day and since that event, it seems most industry people have a skeleton idea of how this industry works, but at best, few fully understand the legislation and powers (or lack of in some cases) that regulators have.

As for a few of the fi rst-time attendees wanting to learn more about how the plumbing supply system works in Australia, there would have been a few eyes glazed over.

In terms of installers – the majority of our readers – working onsite every day, in your ongoing quest to understand all this stuff , and you need to, for the sake of your business and family, we’ve gone to lengths to clarify all the mumbo jumbo for you.

When Plumbing Connection publisher Jeff Patchell and I returned to our offi ce, we agreed we needed to pull something together to give everyone a better understanding of the complex inter-relationships that operate between the product and installation standards, codes and installation guides.

Our thanks go to John McBride, a long-time expert and consultant to government and industry on these matters, who greatly assisted us in pulling this information together.

But before we get into the nitty-gritty, it’s worth considering how this complex system of regulations managed to reach this point.

A BIT OF HISTORYFor the past 25 years or so,

the plumbing industry has been transitioning from what is fair to say a somewhat ‘protected species’ of an industry. In reality, plumbers barely took responsibility for their work as they were safeguarded by the support

of a number of inspections during any given installation.

Other than a few regional exceptions, those days have gone, never to return. To track how well the sector is performing today, most state regulators – who are driven by consumer protection – audit a small percentage of jobs to form a view on how well the industry is tracking.

From a supplier point of view, if you go back 25-30 years, many of the plumbing products used in water

THE PLUMBING INDUSTRY IS HIGHLY REGULATED, AND WHEN YOU CONSIDER THE DETRIMENTAL EFFECTS THAT DEFECTIVE OR SHODDY PLUMBING WORK CAN HAVE ON SOCIETY, IT MAKES PERFECT SENSE. TRAVERSING YOUR WAY THROUGH THE REGULATION MIND GAME IS NO EASY TASK THOUGH. JUSTIN FELIX PAINTS A CLEARER PICTURE OF HOW THE SYSTEM WORKS.

COVER STORY: REGULATION

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supply were individually hand-stamped for approval (yes, you read that correctly).

Jeff recounted a story of personally witnessing MMBW (Melbourne & Metropolitan Water Board) employees using a metal approval stamp and hammer to imprint MMBW on the neck of brass taps. The manufacturers had to pay the MMBW for these ‘inspectors of quality’ to come into the factory a couple times a week. Other states had similar requirements, so the ineffi ciency was universal and quite staggering by today’s manufacturing processes.

When the WaterMark scheme was introduced, suppliers became responsible for their own product quality, albeit supported by product specifi cations described in various Australian Standards and compulsory third-party checks by independent third parties such as IAPMO, SAI Global and other product certifi cation assessment organisations.

As things have progressed, government has built an ever expanding compliance system across this industry. However, as has been experienced, water authorities and state regulators don’t like giving up their power to make local decisions and we are left with even more complexity at a local level. Thank God we don’t have as many States as the US.

That’s enough of the history lesson; we just thought it was worth putting a few things into context.

REGULATORY FRAMEWORKThe diagram above clearly

demonstrates the chain of command when it comes to plumbing regulations in this country.

At the pinnacle of the chain is a state or territory government with its own power making Parliament. In general terms the head of power to enforce a plumbing regulation is usually driven from an Act of that State or Territory Parliament –In the case of Victoria it is more specifi cally the Building Act 1993

from which plumbing and building regulations derive. The Building Act enables or transfers the power to regulate to the regulator and then the regulator establishes the standards required into law.

Plumbing Regulations and Building Regulations are driven by the NCC Volumes 1 to 3 and it is here where the detail of the subordinate technical and functional requirements are used in a big bag of subordinate regulation where all the ‘how-to-do bits’ fi t.

The Council of Australian Governments (COAG) was set in place to fi x the issues of non-uniformity in the industry, the Australian Building Codes Board (ABCB) is not a regulator; they sit off to the side but advise the COAG on the major way forward. The ABCB does not have any legislative power but is the tool used to drive a national framework for building and plumbing.

NCC VOLUMES ONE TO THREEThe NCC is an initiative of the

Council of Australian Governments developed to incorporate all on-site building and plumbing requirements into a single code. The NCC sets the minimum requirements for the design, construction and performance of buildings throughout Australia.

NCC 2016 and all archived editions of the code are available to be downloaded on the ABCB’s website: www.abcb.gov.au/Resources/NCC.

NCC 2016, Volume Three is a uniform set of technical provisions for the design and installation of plumbing

COVER STORY: REGULATION

BUILDING AND PLUMBING REGULATORY FRAMEWORKS

BUILDING REGULATORY FRAMEWORK PLUMBING REGULATORY FRAMEWORK

Plumbing Code of Australia

VOLUME THREE

2016NATIONAL CONSTRUCTION

CODE

Building Code of Australia Class 1 and Class 10 Buildings

VOLUME TWO

2016NATIONAL CONSTRUCTION

CODE

Building Code of Australia Class 2 to Class 9 Buildings

VOLUME ONE

NATIONAL CONSTRUCTION

CODE 2016

BUILDING ACT 1993

PLUMBING REFERENCED STANDARDSE.G. AS/NZS 3500BUILDING REFERENCED STANDARDS

PLUMBING REGULATIONS 2006BUILDING REGULATIONS 2006

NATIONAL CONSTRUCTION CODE SERIES

PCA VOLUME TWO: PERTAINS PRIMARILY TO PLUMBING AND

DRAINAGE ASSOCIATED WITH ALL CLASSES OF BUILDINGS

BCA VOLUME ONE:PERTAINS PRIMARILY

TO CLASS 2 TO 9 BUILDINGS

BCA VOLUME TWO:PERTAINS PRIMARILY

TO CLASS 1 TO 10 BUILDINGS

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and drainage systems throughout Australia.

Volume Three pertains to the requirements for plumbing and drainage for all classes of buildings.

THE WATERMARK CERTIFICATION SCHEME

The WaterMark Certifi cation Scheme (WaterMark) is a mandatory

certifi cation scheme for plumbing and drainage materials and products to ensure they are fi t for purpose

and appropriately authorised for use in

plumbing and drainage installations.

The ABCB manages and administers WaterMark as a national scheme. NCC, Volume Three requires certain plumbing and drainage materials and products to be certifi ed and authorised for use in a plumbing or drainage installation. These materials and products are certifi ed and authorised for use through WaterMark.

It is then the responsibility of each state and territory regulator to ensure that approved products are used in plumbing installations. This control is usually at point of installation.

For further information on the WaterMark Certifi cation Scheme please visit: www.abcb.gov.au/Product-Certifi cation/WaterMark-Certifi cation-Scheme

WATER EFFICIENCY LABELLING AND STANDARDS (WELS) SCHEME

WELS is Australia’s water effi ciency labelling scheme that requires certain

products to be registered and labelled with their

water effi ciency in accordance with the standard set under the national Water Effi ciency Labelling

and Standards Act 2005.

The WELS Regulator is responsible for monitoring and enforcing the WELS Scheme and is committed to ensuring the integrity and credibility of the WELS Scheme. The WELS team is located within the Environment Quality Division of the Department of the Environment.

While the WELS scheme is supported by State and Territory legislation, most compliance and enforcement is taken under the Commonwealth legislation. The Commonwealth legislation imposes obligations on corporations and entities that are engaged in transactions across state or territory boundaries, or are involved in the import or export of WELS products, including the likes of eBay and similar trading websites.

On 23 July 2012, new compliance provisions in the Water Effi ciency Labelling and Standards Act 2005 (Cth) (the WELS Act) came into eff ect.

These include new civil penalties and criminal off ences, as well as a range of new enforcement options in response to non-compliance.

To date, WELS scheme compliance and enforcement activities have focussed on educating industry about its legal obligations under the Water Effi ciency Labelling and Standards Act 2005 (WELS Act).

Today, compliance activities are underway with investigators in the fi eld Australia-wide and non-compliances against the WELS Act are being assessed and appropriate action taken.

For more information and to learn more about WELS, please visit: www.waterrating.gov.au

HOW STANDARDS WORKStandards Australia is the nation’s

peak non-government, not-for-profi t Standards organisation.

WELS LEGISLATIVE FRAMEWORK

WATER EFFICIENCY LABELLING AND

STANDARDS ACT 2005

PRODUCT SPECIFIC STANDARDS

SHOWERSTAP EQUIPMENT

FLOW CONTROLLERSLAVATORY EQUIPMENT

URINAL EQUIPMENTDISHWASHERS

SLOTHES WASHERSCLOTHES DRYERS

WATER EFFICIENCY LABELLING AND STANDARDS DETERMINATION 2013 (NO.2)

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WATER EFFICIENCY LABELLING AND STANDARDS

REGULATIONS 2005

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COVER STORY: REGULATION

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2 4 PLUMBING CONNECTION SPRING 2016

Its expertise and main responsibility is the development and adoption of standards in Australia. It also facilitate Australian participation in international standards development. It does not enforce, regulate or certify compliance with these standards.

Standards Australia forms technical committees or manages processes to develop installation standards mainly by bringing together relevant parties and stakeholders. Through a process of consensus, these committees develop standards for Australia’s net benefi t. This system is currently under review.

It is important to understand that Standards are not all lobbed together. There are two specifi c types:

1. INSTALLATION CODE (FOR PLUMBERS): 5 PARTS1:2003 Plumbing and drainage: Water services2:2003 Plumbing and drainage:Sanitary plumbing and drainage3:2003 Plumbing and drainage:Stormwater drainage4:2003 Plumbing and drainage:Heated water services5:2012 Plumbing and drainage:Housing installations

Every plumber should own and study a copy of AS/NZS 3500 because if he/she completes all of his/her work to this standard, it will be up to scratch. Unfortunately due to the eye watering $1200 price tag, many refuse or are unable to purchase it. Think of plumbers who have just completed their apprenticeships – it isn’t exactly a welcoming gift, is it? That’s a story in itself though.

2. PRODUCT STANDARDS (FOR MANUFACTURERS)

These must meet the performance requirements of fi t for purpose and durability of products that are required to be tested within the WaterMark Scheme and set in place via the PCA part 3 of the NCC.

AS/NZS 3500 Plumbing and Drainage defi nes the minimum standards upon which all installations must comply and sets in place a known pathway to achieve the minimum performance of a plumbing system.

The Plumbing Code of Australia part of the NCC ABCB approach sets in place the measurable performance that must be met with all plumbing installations, it sets clearly an alternative pathway of performance for meeting compliance.

THE ROLE OF REGULATORSState and territory regulators

are responsible for the overall regulation of plumbing, they are responsible for setting levels of competency for plumbers to perform the work, they set in place a series of technical regulations which perform as a deemed to comply pathway for plumbing installations, and

alternatively through the Plumbing Code of Australia clearly articulate the minimum performance outcomes for a plumbing installation. This, when all coupled together, delivers a level of consumer protection via a regulated scheme for both building and plumbing practitioners nationally to deliver a measurable effi cient and competitive building and plumbing industry in Australia.

To ensure consumer safety, state and territory regulators conduct compliance audits where a plumber is self-certifying work and or inspections of plumbing work throughout country.

The intent of an audit system as opposed to an inspection is that the intent is to measure how the industry is functioning and meeting compliance, if non-compliance is a problem then the industry would be advised to lift its game.

Compliance auditors’ conduct on-site audits of a sample of plumbing work (varies from state to state) for which a compliance certifi cate has been lodged. The auditor’s role is to ensure the plumbing work complies with all relevant plumbing laws.

The various state and territory regulators are as follows:VIC: Victorian Building AuthorityNSW: Building Professionals BoardSA: Government of South AustraliaTAS: Department of Justice QLD: Department of Housing and Public WorksNT: Building Practitioners BoardWA: Department of Commerce

Regulation of plumbing starts from the top down and exists to ensure the minimum standards required to deliver consumer protection are in fact met. That includes the minimum competencies required to do the work, the minimum installation requirements to ensure plumbing works and meets the performance outcomes, and critically, the minimum standards for plumbing products as identifi ed in the PCA WaterMark Scheme.

You don’t have to love the system but let us assure you there is little that you as an individual can do about it. So, we encourage you to get involved in your local MPA, the IOP or the PPIG if you are a supplier, as these are the groups that continue to exert lobbying infl uence on your industry.

The alternative, an unregulated industry, would be a disaster, not only for consumers but all stakeholders.

REGULATION OF PLUMBING STARTS FROM THE TOP DOWN AND EXISTS TO ENSURE THE MINIMUM

STANDARDS REQUIRED TO DELIVER CONSUMER PROTECTION ARE IN FACT MET.

COVER STORY: REGULATION

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SETTING THE STANDARD

A n initiative of Plumbing Connection Magazine, in conjunction with Plumbing Products Industry Group (PPIG), the 2016 Plumbing Supply Forum attracted

over 150 delegates across all areas of the industry. It’s no secret that the plumbing industry regulatory heads have copped resistance by suppliers, merchants, consultants and plumbers themselves. Frustration is prolifi c, and not just a feeling reserved for those who must abide by the rules. Governing bodies, decision makers and enforces are often tainted with the one brush, while all playing very diff erent roles. But with so many bodies around the country, it’s hard to keep up with who is in charge.

That’s exactly what this Plumbing Supply Forum aimed to do; allow those in charge, in a legal sense, to clarify roles and responsibilities and explain the process involved when it comes to making decisions that aff ect the industry as a whole. By doing so, those in attendance garnered a greater understanding of how decisions are made and who to contact when questions or issues arose in the future.

Over the course of the day, delegates were engaged by topics that not only aff ected their businesses but the industry as a whole. Speakers were carefully selected based on their knowledge and expertise and from the feedback received they were all well-received.

Chief executive offi cer, Standards Australia Dr Bronwyn Evans started proceedings by explaining the role of Standards Australia and defi ning what it does and does not do.

“Standards Australia facilitates the development of internationally harmonised Standards and other solutions that make a positive contribution to Australia. We do not make laws or regulations, nor do we test or certify products or systems,” Bronwyn said.

To provide a more detailed explanation of Standards Australia and its role in the plumbing sector, national sector manager Daniel Chidgey was called upon.

General manager Australian Building Codes Board Neil Savery delivered some interesting statistics regarding the National Construction Code and its uptake since becoming free and available to download online. Of the 86,081 registered users, only 2000 or so downloads had been recorded from plumbers and hydraulic consultants. That’s quite a stark contrast to the 14,000 plus that had been downloaded by residential builders alone. With that in mind, Neil stressed the importance of spreading the word and increasing the awareness regarding the NCC and its availability.

The morning session was rounded out by Dr Peter Hughes and Richard McLoughlin who detailed the revised WELS standard as well as outlining the 2015 compliance operations focused on online supply (eBay) and their continued work anticipated in the fi eld.

“The largest and most complex online market is eBay. Since late 2015 WELS compliance has been working with eBay to improve the compliance rate of eBay listings. The initial inspection uncovered approximately 900 eBay sellers

THE RECENT PLUMBING SUPPLY FORUM PROVIDED A SUCCESSFUL PLATFORM FOR INDUSTRY LEADERS TO COME TOGETHER AND DISCUSS THE LATEST ISSUES AFFECTING OUR INDUSTRY.

FORUM WRAP-UP

IMAGE 1: Stuart Henry addresses the delegates. IMAGE 2: Dr Bronwyn Evans, CEO of Standards Australia. IMAGE 3: Neil Savery, general manager Australian Building Codes Board.

1

2 3

PLUMBING CONNECTION SPRING 2016 27

and inspected 1500 products for sale,” Peter said. “WELS compliance has initiated a second phase

of inspections where registration details and model identifi cation is the focus, improvements have been made and it will take time to transform this market.”

Session two after morning tea focused primarily on active enforcement in the marketplace and the various roles and tasks at hand for JAS-ANZ (The Joint Accreditation System of Australia and New Zealand (JAS-ANZ), VBA (Victorian Building Authority) and GTRC (National Gas Technical Regulators Committee).

Jarrod Edwards had three key points for delegates to take away with them when it comes to regulation and compliance which should be extended to the plumbing industry as a whole: ∫ Establish local knowledge: understand the mandatory

requirements and know the limitations of your product or service

∫ Support to comply: ensure design detail and specifi cation is adequate, make information available and share relevant corporate knowledge

∫ Engage with the regulator: Discuss innovation and share observations.

A necessary break for lunch was not only required to get some much needed fuel but to also consume the regulatory-centric information delivered during the morning sessions.

Following on from the break, senior vice president IAPMO Group Megan Lehtonen discussed the work of IAPMO on a global scale and shared the various mandatory requirements and enforcement mechanisms in the US, Mexico, Canada, Europe, India and Indonesia.

Back by popular demand was a representative of Housing Industry Association to provide a comprehensive up-to-date economic presentation on how Australia’s building and renovation market is travelling and what it meant to local businesses.

Some of the key points to take from senior economist Shane Garrett’s presentation were the facts that residential building is propping growth up while non-residential construction is still relatively weak. New home builds had also peaked in December 2015, up to around 220,000, far exceeding the previous peak of December 2010 at around 180,000.

Final speakers on the day lightened the mood somewhat by sharing success stories from an Australian

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manufacturing perspective. In a day and age when negativity is too often highlighted in the media, particularly when it comes to the manufacturing industry in Australia, it is important to celebrate the innovative product solutions being produced in our own backyard.

Engineering manager Reliance Worldwide Corporation Gary Hay presented the room with the Aussie-made success story of SharkBite. The push-to-connect system makes connecting PEX pipe quick and easy and can be used for both hot and cold systems.

The production process is fully automated with minimal human interaction involved. Reliance Worldwide produce a staggering 100,000 fi ttings per day, in Melbourne, Victoria and are exporting 1.5 million units to the United States every month.

Another success story came out of Caroma and head of research and development GWA Bathrooms & Kitchens Dr Steve Cummings spoke of the work Caroma has been doing in the area of rimless toilets, a technology fi ltering its way into the Australian market after making waves in Europe.

Delegates were able to ask the pertinent questions during panel discussions once afternoon had concluded and session four began. As anticipated, a large proportion of attendees stayed to be part of the open forum, making this portion of the day one of the most important.

Some healthy debate ensued and delegates were given the opportunity to ask the decision makers some of the burning questions many had been likely holding on to for quite some time. To be able to ask the key decision makers in person is worth its weight in gold and suggestions were made for the length of the open forum to be extended at the next event.

Overall, this year’s Plumbing Supply Forum was once again a fantastic opportunity for attendees to network; discuss the latest issues aff ecting their role in the industry and the solutions being developed to counter them.

The record turnout only reiterates the importance of such industry events, and the wealth of information exchanged will only pave the way for industry to be better educated, and therefore better prepared, to face the challenges that lie ahead.

IMAGE 4: Delegates were engaged by a range of topics and speakers over the course of the day. IMAGE 5: Anne-Maree Campbell, director product certifi cation ABCB. IMAGE 6: Steve Keeling, general manager accreditation JAS-ANZ. IMAGE 7: Panel discussions allowed delgates to ask some pertinent questions.

PRESENTED BY PLUMBING CONNECTION MAGAZINE IN CONJUNCTION WITH PPI GROUP

PLUMBING CONNECTION MAGAZINE WOULD ALSO LIKE TO THANK THE ABOVE SPONSORS

5 6

4

7Plumbing Supply Forumwww.plumbingsupplyforum.com.au

FORUM WRAP-UP

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90 YEARS YOUNG

F or a family business to have survived the last 90 years in the ever-changing and challenging Aussie market speaks volumes, and that’s exactly what

Everhard has done. On 20 September 1926, Alfred T Davis and his business

partner established Queensland’s fi rst laundry tub manufacturing business, located in Bulimba on the southern bank of the Brisbane River. These continued to be manufactured for the next 60 years with more than 300,000

2016 MARKS THE 90TH ANNIVERSARY OF EVERHARD PRODUCING QUALITY PRODUCTS FOR THE WATER AND WASTEWATER INDUSTRIES.

The Glo-Tub was the fi rst laundry unit available in colour and created a new focus on the forgotten room of the house.

CELEBRATING A MILESTONE

produced during that time. Many of these pre-cast concrete laundry tubs – some up to 180kg in weight - can still be found in homes today.

The business partnership dissolved a few years later but Alf continued to run the business, adopting the “Ever-Hard” name and relocating to Breakfast Creek. In 1932 Alf’s brother Frederick Davis joined him in the management of the business and, upon the premature death of Alf in 1936; Fred Davis became the sole owner and manager of the Ever-Hard Concrete Products Coy.

EXPANSIONThe 1950s and 60s saw further expansion of

Everhard, including new product developments, product improvements, the acquisition of similar businesses and the purchase of land for new production sites and distribution centres. In 1965 Everhard introduced pre-cast concrete septic tanks to the product range with Queensland’s fi rst “direct-to-hole” delivery of the concrete tanks using a 1942 ex-army Blitz truck. This coincided with the purchase of 5 acres at Newman Road, Geebung and the manufacture of the concrete septic tanks was moved to that location in 1967.

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In 1964 the Glo-Tub™, an epoxy coated concrete tub, which would become the fl agship of Everhard’s laundry unit range for many years, was unveiled. The Glo-Tub was the fi rst laundry unit available in colour and created a new focus on the forgotten room of the house.

The exciting achievements of the 60s set the mood for even greater progress and technology advancements. One of the key milestones for Everhard was the decision in 1974 to invest heavily in buildings and machinery to develop a range of injection-moulded polymer products alongside the familiar concrete civil, wastewater and laundry ranges. The fi rst product manufactured on the new plastics injection moulding machine was drainage trench, a product that is still marketed today.

INNOVATIONEverhard continued to be at the forefront of design and

innovation with its laundry units including the fi rst

Everhard invested in buildings and machinery to develop a range of injection-moulded polymer products alongside the familiar concrete civil, wastewater and laundry ranges.

CELEBRATING A MILESTONE

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3 4 PLUMBING CONNECTION SPRING 2016

polymer tub in the southern hemisphere – the Multiflow Glo-Tub – released in 1976. This was the key to a huge new national market for Everhard and saw the establishment of a national distribution network. The Retro Tub range from the early 2000s featured an assortment of vibrantly coloured powder coated metal cabinets that took the laundry to the next level in interior design. Today the Excellence range continues the innovation with sleek dark cabinets and stainless steel inserts.

The mid-1980s also saw the introduction of the Everdrain polymer channel and grate which is still in production today. The concept further evolved into the EasyDRAIN Channel and Grate range of products which have proven to be useful and popular in both domestic and light commercial situations and can be seen throughout Australia.

In 1994, Everhard installed and commissioned one of the world’s largest injection moulding machines enabling the production of polymer septic and water tanks and other large products. Whilst supplying tanks to many wastewater treatment system manufacturers, Everhard undertook a further major expansion with the acquisition of the Aqua-nova™ business.

TO THE FUTUREIn the past 20 years, Everhard has become an importer

and distributor of plumbing and drainage products as well as maintaining a strong manufacturing presence. This has not only helped to maintain Everhard’s competitiveness in the modern Australian market, but also allowed the product range to expand into other areas of the home. The marketing of kitchen sinks, stainless steel insert laundry bowls, mixer taps, vitreous china basins, vanity units and toilet suites have further contributed to the “Everything Water” theme.

Everhard’s future progress is in focus now more than ever. The business remains proudly family-owned, with Selwyn’s daughter, Sue Boyce, in the position of Chair and her adult children in roles that involve both the day-to-day activities of the company and seats on the Board.

Along with innovations in product design and range, changes to the plumbing supplies and hardware industries will provide challenges and opportunities for Everhard and its continuing future success.

SMS Polypropylene maintenance shafts and chambers provide a low cost and safe alternative to traditional concrete manholes in sewerage and drain-age systems.

The SMS Range has been appraised as : WSAA Products Appraisal Report 13/17 Part 1. With product certification to WSA 137:2013—Industry Standard for Maintenance Shafts and Maintenance Chambers for Sewerage.

The SMS 600mm AXEDO chamber complies with WSA137:2013.

The Polypropylene Maintenance Shafts have Water Mark accreditation WMTS509-WM 040151 Global-Mark.com.au. We are the only Maintenance Shaft with Water Mark in Australia.

The range utilises RRJ sockets, with custom angled Shafts, assembled on the day of order, with no fabrication required. SMS also stocks a full range of Maintenance Shaft accessories incl. Access Covers, Caps, Bends etc.

The products are approved by Water Authorities throughout Australia.

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CELEBRATING A MILESTONE

Everhardwww.everhard.com.au

PLUMBING CONNECTION SPRING 2016 35

CAMPSIETHRIFTY PLUMBING SUPPLIES Ph: (02) 9789 1500

CASINOJ.H WILLIAMS & SONS DISTRIBUTORS Ph: (02) 6661 4600

CHATSWOODwc bath + shower Ph: (02) 9413 3999

COROWACOROWA PLUMBTEC & STEEL CENTRE Ph: (02) 6033 1766

ENFIELDPOLIAK BUILDING SUPPLY CO. Ph: (02) 9744 9080

GOONELLABAHJ.H WILLIAMS & SONS DISTRIBUTORS Ph: (02) 6625 9900

GRANVILLETHRIFTY BATHROOMS & PLUMBING Ph: (02) 9682 1642

HORNSBYGAINFORT’S PLUMBING SUPPLIES Ph: (02) 9476 5333

KEMPSEYJOHN L FISHER PLUMBING SUPPLIES Ph: (02) 6562 8200

KINGS PARKEAGLES THE PLUMBING SHOP Ph: (02) 9622 0277

MONA VALEGAINFORT’S PLUMBING SUPPLIES Ph: (02) 9979 7001

MORTDALEACE GUTTERS PTY LTD Ph: (02) 9584 4777

MURWILLUMBAHJ.H. WILLIAMS & SONS DISTRIBUTORS Ph: (02) 6672 1313

ORANGEKENTS BUILDING SUPPLIES Ph: (02) 6362 7011

PETERSHAMCASS BROTHERS Ph: (02) 9569 5555

PORT MACQUARIEJOHN L FISHER PLUMBING SUPPLIES Ph: (02) 6581 0522

PRESTONSEAGLES THE PLUMBING SHOP Ph: (02) 8017 2260

SEVEN HILLSOSTRA PLUMBING SUPPLIES Ph: (02) 9624 1000

SMEATON GRANGEEAGLES THE PLUMBING SHOP Ph: (02) 4647 2455

TWEED HEADS SOUTHTWEED HEADS PLUMBING SUPPLIES PTY LTD Ph: (07) 5523 1458

WAGGA WAGGAWAGGA PLUMBTEC Ph: (02) 6925 6755

WAVERLEYCASS BROTHERS Ph: (02) 9389 5000

WETHERILL PARKCBS BUILDING SUPPLY Ph: (02) 8197 0888

VICTORIA

BAIRNSDALEBAIRNSDALE PLUMBTEC Ph: (03) 5152 6444

QUEENSLAND

ACACIA RIDGESPECIALISED PLUMBING CENTRE Ph: (07) 3255 6644

ALBIONDIRECT PLUMBING SUPPLIES Ph: (07) 3862 1118 SPECIALISED PLUMBING CENTRE Ph: (07) 3862 1166

AYRA.L. WILSHERE & CO PLUMBING CENTRE Ph: (07) 4783 1580

BEENLEIGHBP PLUMBING SUPPLIES Ph: (07) 3807 9099

BRENDALEBP PLUMBING SUPPLIES Ph: (07) 3881 3320

CABOOLTUREBP PLUMBING SUPPLIES Ph: (07) 5499 1666

CHARTERS TOWERSHERBERT HALL Ph: (07) 4787 1444

CLEVELANDCREST PLUMBING SUPPLIES PTY LTD Ph: (07) 3488 0599

DALBYDALBY HARDWARE & PLUMBING Ph: (07) 4662 3455

DIMBULAHTGT HOME TIMBER & HARDWARE Ph: (07) 4093 5302

KELVIN GROVECONDUIT INDUSTRIAL PIPES & FITTINGS Ph: (07) 3856 0086

MAREEBATGT HOME TIMBER & HARDWARE Ph: (07) 4092 2888

NAMBOURBP PLUMBING SUPPLIES Ph: (07) 5441 2066

ROMAROMA HOME IMPROVEMENT CENTRE Ph: (07) 4622 3488

SLACKS CREEKBP PLUMBING SUPPLIES Ph: (07) 3808 2899

TOLGATGT PTY LTD Ph: (07) 4095 5164

TOOWOOMBABMS HOME & TRADE Ph: (07) 4659 3200

WOOLLOONGABBABRISBANE WHOLESALE HARDWARE CO PTY LTD Ph: (07) 3391 6500

NEW SOUTH WALES

ALBION PARK RAILUNITED BUILDING PRODUCTS Ph: (02) 4235 7000

ALBURY NORTHHOME SELECTION CENTRE Ph: (02) 6025 8799

BALLINAJ.H WILLIAMS & SONS DISTRIBUTORS Ph: (02) 6618 2500

BRYON BAYJ.H. WILLIAMS & SONS DISTRIBUTORS Ph: (02) 6685 2800

THOMASTOWNBENTON’S PLUMBTEC Ph: (03) 9466 3700BURDENS BATHROOMS Ph: (03) 9462 3490

TRARALGONTRARALGON PLUMBTEC Ph: (03) 5176 5300

WARRAGULBURDENS BATHROOMS Ph: (03) 5622 3999

WARRNAMBOOLWARRNAMBOOL PLUMBTEC Ph: (03) 5562 0655

WILLIAMSTOWNBENTON’S PLUMBTEC Ph: (03) 9391 4355

TASMANIA

BURNIEBURNIE PLUMBING SUPPLIES Ph: (03) 6431 3622

DERWENT PARKDERWENT PARK PLUMBING SUPPLIES Ph: (03) 6272 5077

SOUTH AUSTRALIA

BALHANNAHHILLS PLUMBING SUPPLIES Ph: (08) 8398 7800

BERRIBERRI PLUMBING SUPPLIES Ph: (08) 8582 3166

KLEMZIGSCOTT’S PLUMBING SUPPLY PTY LTD Ph: (08) 8261 6666

MALVERNROUTLEYS BATHROOM KITCHEN LAUNDRY PTY LTD Ph: (08) 8291 3000

THEBARTONDEMOR Ph: (08) 8352 7777

NORTHERN TERRITORY

ALICE SPRINGSTAPS, TUBS & TILES PTY LTD Ph: (08) 8952 6488

PINELANDSTERRITORY PLUMBING SUPPLIES Ph: (08) 8931 4641

WESTERN AUSTRALIA

BIBRA LAKEBERI DISTRIBUTORS Ph: (08) 9434 1511

CANNING VALECONDUIT INDUSTRIAL PIPES & FITTINGS Ph: (08) 6254 2044PARKWOOD HARDWARE Ph: (08) 9455 1444PARKWOOD PLUMBING CENTRE (Showroom)Ph: (08) 9455 6433

FORRESTDALE REGAL GARDEN SUPPLIES Ph: (08) 9393 2832

MALAGACOLLI TIMBER & HARDWARE Ph: (08) 9241 7400 REGAL PLUMBTEC Ph: (08) 9249 3322

OSBORNE PARKBERI DISTRIBUTORS Ph: (08) 9242 1570REGAL CONCEPT DESIGN Ph: (08) 9208 5100

TUCK PLUMBING FIXTURES Ph: (08) 9444 7988

HOPPERS CROSSINGBENTON’S PLUMBTEC Ph: (03) 9368 9100

KEILOR EASTBENTON’S PLUMBTEC Ph: (03) 9325 6211

KYABRAMKYABRAM PLUMBTEC Ph: (03) 5852 3350

LAVERTON NORTHBOWENS THE BUILDERS CHOICE Ph: (03) 9353 7700

LEONGATHABENTON’S PLUMBTEC Ph: (03) 5662 4133

LILYDALEBURDENS BATHROOMS Ph: (03) 9739 6900

MAFFRAMAFFRA PLUMBTEC Ph: (03) 5147 2818

MALVERN EASTGOTTLIEB’S BUILDERS SUPPLIES Ph: (03) 9571 3533

MARYBOROUGHALLEN DUNN PLUMBING SUPPLIES Ph: (03) 5461 4366

MILDURAMILDURA PLUMBTEC Ph: (03) 5023 6591

MITCHAMMITCHAM PLUMBING SUPPLIES Ph: (03) 9874 4352

MORNINGTONBURDENS BATHROOMS Ph: (03) 5973 6499

MOUNT EVELYNBOWENS THE BUILDERS CHOICE Ph: (03) 9736 2588

NORTH MELBOURNEBOWENS THE BUILDERS CHOICE Ph: (03) 9328 1041

NUMURKAHNUMURKAH PLUMBTEC Ph: (03) 5862 1849

OCEAN GROVEDRYSDALE PLUMBTEC Ph: (03) 5255 5000

PAKENHAMBURDENS BATHROOMS Ph: (03) 5945 6800

RINGWOODBURDENS BATHROOMS Ph: (03) 9870 6422

ROWVILLEBOWENS THE BUILDERS CHOICE Ph: (03) 9763 7522

SALESALE PLUMBTEC Ph: (03) 5144 7644

SEAFORDUNIVERSAL PLUMBING SUPPLIES Ph: (03) 8785 9012

SHEPPARTONBOWENS THE BUILDERS CHOICE Ph: (03) 5822 2364SHEPPARTON PLUMBTEC Ph: (03) 5822 0006

SOMERVILLEDAVID GRIFFITH PLUMBTEC Ph: (03) 5977 5887

SOUTH MELBOURNEBENTON’S PLUMBTEC Ph: (03) 9674 9222

TAYLORS LAKESBOWENS THE BUILDERS CHOICE Ph: (03) 9390 8899

BALLARATBALLARAT PLUMBTEC Ph: (03) 5334 3208

BALWYNBURDENS BATHROOMS Ph: (03) 9817 4521

BENDIGOBENTON’S PLUMBTEC Ph: (03) 5444 5477

BENTLEIGH EASTBOWENS THE BUILDERS CHOICE Ph: (03) 9579 1188

BERWICKBURDENS BATHROOMS Ph: (03) 9707 4404

BRAESIDEBURDENS BATHROOMS Ph: (03) 9262 2111

CAMPBELLFIELDBENTON’S PLUMBTEC Ph: (03) 9357 9022

COBRAMCOBRAM PLUMBTEC Ph: (03) 5872 2300

COBURGBENTON’S PLUMBTEC Ph: (03) 9386 9022

CORIOBENTON’S PLUMBTEC Ph: (03) 5274 2908

COWESBOWENS THE BUILDERS CHOICE Ph: (03) 5952 5633

CROYDONBOWENS THE BUILDERS CHOICE Ph: (03) 9723 0394

DANDENONGBURDENS BATHROOMS Ph: (03) 9703 8484

DERRIMUTBENTON’S GAS Ph: (03) 9361 6120BENTON’S PLUMBTEC Ph: (03) 9361 6161

DIAMOND CREEKRAINBOW PLUMBTEC Ph: (03) 9438 2100

DRYSDALEDRYSDALE PLUMBTEC Ph: (03) 5253 1268

ECHUCAECHUCA PLUMBTEC Ph: (03) 5480 2222

EPPINGBOWENS THE BUILDERS CHOICE Ph: (03) 9408 6566

FERNTREE GULLYBURDENS BATHROOMS Ph: (03) 9730 5500

GEELONG SOUTHDRYSDALE PLUMBTEC Ph: (03) 5222 1268

GISBORNEBENTON’S PLUMBTEC Ph: (03) 5428 8666

GLEN IRISBENTON’S FINER BATHROOMS Ph: (03) 9822 8777

GOLDEN SQUAREBENTON’S PLUMBTEC Ph: (03) 5430 0600

HALLAMBOWENS THE BUILDERS CHOICE Ph: (03) 9796 3088

HASTINGSBOWENS THE BUILDERS CHOICE Ph: (03) 5979 1267DAVID GRIFFITH PLUMBTEC Ph: (03) 5979 2411

HEATHERTONBENTON’S PLUMBTEC Ph: (03) 9552 0300

HEIDELBERGBENTON’S PLUMBTEC Ph: (03) 9459 4333

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3 6 PLUMBING CONNECTION SPRING 2016

EASY AS CPD

A s of 1 July the landscape for plumbing licensing in Tasmania has undergone a major overhaul

and it is a change that is likely to be followed by other states.

The Tasmanian Department of Justice introduced Continuing Professional Development (CPD). This means plumbers will have to undertake professional development activities as a condition of their licence.

Professional development activities can come in the form of courses, presentations, reading trade magazines or doing online study.

Tasmanian Department of Justice principal policy manager Beth Warren explained the department audits practitioners and monitors complaints. This gave them an indication that CPD was needed to reduce problems in the industry.

“Three areas where there were a signifi cant number of complaints were with a high rate of non-compliance, defects and issues with incorrect installation of tempering valves, overfl ow relief gullies and incorrect fall or cover on drainage pipes,” she said.

“After seeing these recurring areas of non-compliance and defects and gaining insightful feedback from industry bodies such as Master Plumbers, the problems were signifi cant enough to indicate we needed to do something to maintain the professionalism and the reputation of the industry.”

Every year standards change, new technologies emerge and new products are released. The department is hoping CPD will keep plumbers up-to-date with these changes and provide consumers with the highest standard of service as well as plumbers maintaining their own safety

while preserving the reputation of the industry.

As technology is continually becoming more environmentally friendly the hope is there will be environmental benefi ts as plumbers are kept up-to-date with the latest technology and products.

If the department identifi es an area of signifi cant failure within the industry the administrator of occupational licensing can identify particular CPD activities practitioners are required to undertake. Practitioners can otherwise choose which CPD activities they would

like to earn the required 12 CPD points each year.

One CPD point is roughly equivalent to an hour of professional development so that equates to an hour a month.

Part of the licence renewal process will now involve plumbers advising the department on how much CPD they have undertaken and the administrator may audit plumbers to ensure they have completed the CPD requirements.

Failure to complete the CPD requirements can result in a licence being cancelled, suspended, restricted or have conditions placed on it.

MANY PLUMBERS VOLUNTARILY UNDERTAKE PROFESSIONAL DEVELOPMENT ACTIVITIES; NOW THE TASMANIAN GOVERNMENT HAS MADE SUCH ACTIVITIES MANDATORY. JOE YOUNG REPORTS.

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PLUMBING CONNECTION SPRING 2016 37

With any change in legislation comes public pushback and Beth says there have been some complaints from plumbers and employers that it will cost them time and money; but she says the government is doing all it can to be fl exible and accommodate everyone.

“We have addressed these complaints by making CPD programs outside work hours and not during income earning time. We intend to off er online courses so people can undertake CPD activities from home if they aren’t close to a major centre,” she says.

“People can earn CPD points by simply reading a trade magazine, which we hope they are doing anyway. We will also be subsidising courses and putting on free courses.

“So there are a lot of things we are

doing to reduce any possible obstacles because we see this as important and want everyone to do it.”

Beth says this is essential to ensure a high functioning work force that is staying up-to-date with standards and other changes in the industry.

She says there were, for example, problems with pedicure chair installations in beauty salons and this is what the department is hoping to avoid in the future.

“There have been cases of non-compliant pedicure chairs imported from China which have connections to water and electricity which is very dangerous. We need to make people aware of these types of problems.”

Beth says a lot of people are already doing professional development programs but are not getting credit for it.

“We are hoping to provide a more level playing fi eld so the people who are doing the right thing aren’t having their reputation being dragged down by the people who have not stayed up-to-date.

“We’re in the process of changing a lot of our building and construction legislation so there are signifi cant changes for plumbers and builders in Tasmania starting next year. Just by coming to the information sessions they are already going to get their CPD points.

“We want to ensure the plumbing industry is a highly eff ective, highly skilled and highly trained workforce.”

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NON-CONFORMING AND NON-COMPLYING PRODUCTS

T he issue of non-conforming building products continues to gain media and industry attention following a number of high profi le events such as

the Docklands apartment fi re and the Infi nity cables recall. Managing the issue of non-conforming building products will require the eff orts of all parties to the building and procurement process, including plumbers.

This article will focus on two related issues; non-conforming products, which are products that do not perform as claimed by the manufacturer and non-compliant products which can be considered otherwise compliant products that are used incorrectly.

Put simply, non-conforming products relate to quality, non-compliant products relate to context. The increasing range of new and innovative products available for sale makes it vital that plumbers understand the National Construction Code - Plumbing Code of Australia pathways used to ensure product compliance.

NON-CONFORMING BUILDING PRODUCTSAs stated by the recently released

Building Ministers’ Forum Senior Offi cers Group consultation report1, non-conforming products are ‘products and materials that claim to be something they are not; do not meet required standards for their intended use; or are marketed or supplied with the intent to deceive those who use them’. Thus, the key question for plumbers is how do you know that product claims are valid and that they meet the minimum acceptable standards?

The rules for product compliance are found within Part A2 of the Plumbing Code of Australia - Acceptance of Design and Construction. For those products listed on the WaterMark Schedule of Products, certifi cation must be provided

in accordance with the WaterMark Certifi cation Scheme. Further information on the schedule and scheme can be found on the ABCB website: http://www.abcb.gov.au/Product-Certifi cation/WaterMark-Certifi cation-Scheme.

For all other plumbing products, compliance must be demonstrated under the Part A2.2 Evidence of Suitability framework. Put simply, the Evidence of Suitability rules off er manufacturers and suppliers of plumbing products three conformity assessment pathways that can be used individually, or in combination, to demonstrate product compliance. Briefl y, these options are:

∫ A report from a registered testing agency. Registered testing agencies test facilities and labs that are

accredited by the National Association of Testing Authorities to test a range of building products and systems. ∫ A current certifi cate from a professional engineer

or other person suitably qualifi ed to certify that the product or system complies with the requirements of

the Plumbing Code of Australia. ∫ Any other form of documentary evidence

that demonstrates product compliance with the Plumbing Code of Australia.

∫ It is also critical that the documentation provided by the supplier contains enough information to allow you to accurately assess the products suitability for the intended use. As a

guide, information supplied by the testing or certifi cation body should include; specifi c contact and registration details, the date of the test or certifi cation, identifi cation of any standards or codes relied upon, the results of any test and any limitations on the use of the

product. The important point to

remember is that either WaterMark certifi cation or the Evidence of

Suitability options are the only valid product compliance pathways listed under the

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Plumbing Code of Australia. So when you are getting a quote or ordering your materials for the job, you need to insist that documentation in accordance with these rules is supplied and that you check that all details are correct.

NON-COMPLYING BUILDING PRODUCTSHaving identified the pathways to product compliance, we

will now move on to considering the issue of non-compliant products, or products that fail because they have been used in the incorrect context. To understand how to identify whether a product is non-complying, you need to have an understanding of the Plumbing Code of Australia Deemed-to-Satisfy compliance options.

Deemed-to-Satisfy solutions are those acceptable construction practices that are either contained within the Plumbing Code of Australia or reference documents (generally Australian Standards) directly referred to by the Plumbing Code of Australia. For example, for sanitary flushing requirements, you would refer to part B1.5 of the code for details in relation to volumes and cistern types. In the case of sanitary plumbing systems for example there are no construction practices contained in the code, rather you are directed to AS/NZS 3500.2 for details of correct practice. In both cases however, provided the design, construction and materials were in accordance with these practices, your work would be considered Deemed-to-Satisfy, automatically meeting the codes performance requirements.

The important point related to the management of non-compliant products is the need to identify the specific product type and where/how it is intended to be used. This information should then be directly referenced to the relevant part of the code (or the reference documents) to identify specific construction details, durability requirements and any potential limitations.

It is true to say that the Plumbing Code of Australia does not reference specific brands or products, but the

1 Senior Officers Group ‘Strategies to Address Risks Related to Non-Conforming Building Products, p.4. Available at http://www.hpw.qld.gov.au/SiteCollectionDocuments/NonConformingBuildingProductsReport.pdf

NON-CONFORMING PRODUCT

Contact:Darryl O’Brien is Head of Program and Lecturer in Built Environment Studies at CQUniversity and has qualifications in building design, building surveying and planning. He represents AIBS on the Construction Products Alliance and has represented AIBS at federal and state forums.

manufacturers should provide the required design and construction details for their product that directly refer to the relevant Plumbing Code of Australia /Australian standard parts, allowing you to further check product suitability. If this information is not available how can you be sure that the product or how you are using it is complaint?

Lastly, when gathering the manufacture’s installation details, don’t forget to also ask for your watermark certification or evidence of suitability documents.

Finally, it is also possible to formulate a design or use materials that are not Deemed-to-Satisfy, known by the Plumbing Code of Australia as Performance Solutions, but this is a topic in its own right and one that we will consider another day.

TO CONCLUDEWe live in a globalised world with new products and

innovations occurring at an ever increasing rate. While this environment provides great opportunities it also introduces new risks. To help manage these risks, plumbers need to clearly understand the processes to determine product conformity and the correct application of the product. You should always ask the supplier for all necessary information to satisfy yourself of the products evidence of suitability and any conditions or limitations of use – if they cannot provide you with satisfactory answers you need to dig deeper or perhaps look elsewhere.

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LEGAL MATTERS PAUL COTT

DAMAGES FOR BUILDING CONTRACT BREACHES

T here are multiple ways that a building owner or builder (including subcontractors and others such as architects for example, among others) can breach

a building contract. Some of the main ways that such breaches can occur include the following: not paying monies owed on time or at all, ‘locking out’ builders from sites, not supplying specifi ed goods and/or services, stopping or suspending work on a project, conducting defective works and interfering with works among others.

REMEDIESApart from obtaining from a court or a tribunal (VCAT

in Victoria) an order for specifi c performance (an order directing a party to perform its contractual obligations) or an injunction (an order prohibiting or compelling a party to do something) a key remedy a party can obtain in circumstances as described above is damages.

Often the type of, and the extent of the remedy awarded, depends on how signifi cant the breach is, how many breaches there are, and whether the breaches are ‘as to’ fundamental terms (such as terms as to payment or as to time for completion) of the contract or less fundamental ones.

Damages are awarded with the objective of providing recompense or reimbursement to someone for actual fi nancial loss incurred as a result of, or caused by (in law) another party’s breach of contract.

They are not, as is commonly thought, awarded to provide punishment for someone having done something wrong. They are not meant to be ‘penal’ or ‘punitive’ in character, even though, commonly, the innocent party sees the ‘guilty’ party as deserving of punishment (even if, in a moral sense, they are).

In the building (and generally) contract setting, damages are meant to put the innocent party in the same position as they would have been in if the contract breach had not occurred.

MEASURE OF DAMAGES – HOW MUCH?Courts and/or tribunals calculate the amount of damages

to be awarded by how much, as above, a party is said to have lost as a result of the contract breach. They will award an amount which will, or which will likely, as close as it is

PAUL COTT EXPLAINS SOME OF THE MYRIAD WAYS BUILDING CONTRACTS CAN BE BREACHED AND WHAT ACTIONS TO TAKE SHOULD YOU FIND YOURSELF IN THE UNFORTUNATE CIRCUMSTANCE.

possible to do so, bring a party back into the position they would have been in had the contract not been breached.

Any damages awarded must fl ow as a natural result of the breach and not as a consequence of something else or what someone did or did not do. Basically, what we are saying is that the losses being claimed for must be ‘caused by’ the breach by the other party to the contract.

Note that it is possible for both parties to a building contract, if they are both at fault in the sense of breaching the contract either simultaneously or separately, to be awarded damages (and on the converse, have damages awarded against them).

Just because a court or a tribunal fi nds it very diffi cult, even nigh on impossible to calculate what actual damages will be awarded (for example, it will nearly always be required to factor in contingencies into such calculations, so in that sense awarding damages is to some extent based on a prediction as to future events, damages being based on what would have been the situation less a breach) does not mean damages will not be payable.

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Of course, a party can only claim damages for a particular item of loss (such as having to pay someone else to rectify defective works) once and for all i.e. there is no ‘double dipping’ allowed.

Another important principle to bear in mind is that in case of a breach by another party to a contract, the innocent party has a duty to what is called ‘mitigate their damages’. To put that in simple terms, the innocent party cannot take advantage of the breach and stand by and let the damages increase. That person must ‘protect themselves’ against further loss if they can.

LIQUIDATED DAMAGESSometimes, and commonly in the domestic building

context, the parties to a building contract have a clause which provides for a set amount of damages (say on a weekly basis) which are in a sense automatically available upon the happening of a certain event (e.g. commonly, delay).

They are in a sense the ‘converse’ to where damages are ‘at large’ and so unlimited. There is however an important circumstance where they will not, despite being written into the contract, apply. That is where the damages are deemed to be a ‘penalty.’

Broadly, a liquidated damages clause (where a penalty) will actually be struck down or taken out of the contract (and so ignored) where the deemed purpose, because of the amount at which it applies, is excessive in comparison to the estimated damages which a party may suff er and so is not to compensate but to punish the breaching party. This backs up the aim of damages which are to compensate for a loss rather than punish someone for wrongdoing.

SEEK ADVICEThere are traps for the unwary in this area, particularly

in the discreet area of termination of a contract. Getting the process or the procedure in the area of contractual termination can be fraught with diffi culty. Terminating a contract when you are not entitled to, or doing it incorrectly such as not providing enough time to remedy the default that led to the potential right to terminate, can land you in VCAT or in the County Court (primarily) facing a large damages claim. But I digress.

One of the key messages of this article is that when damages are ‘at large’ and so almost unlimited (depending on the exact circumstances) it may often surprise one what items of fi nancial loss can be compensated for. It is important however, at the outset, to only be claiming compensation for a loss where there has in fact been an actual breach. That is the fi rst step required in an analysis of a situation.

Seek advice when in doubt in this area as particular complexities can exist. This is particularly so where an innocent party (i.e. a building owner) may have a choice between damages for rectifi cation costs or damages for the reduction in value of the property as a result of defective works. If possible, seek that advice early.

LEGAL MATTERS PAUL COTT

Contact:Paul Cott LLB (Hons), Grad Dip Legal Practice, LLM is a Senior Associate Lawyer. Working in commercial litigation for a number of years has seen Paul amass a wealth of knowledge and experience in building and construction litigation which he is willing to share. Paul is also a member of the Building Dispute Practitioners Society.

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DESIGNING FOR HEALTHY HOSPITAL WATER SYSTEMS

S ince the first documented outbreak of Legionellosis in Philadelphia in 1976, more than 42 Legionella species have been identified. Hospitals are one of the highest

risk environments for Legionella as they have large and complex water systems that are difficult to monitor, filter, temper and flush. Couple this with the vulnerability of those using the systems and the threat of Legionella in hospitals intensifies.

So what exactly is Legionella and what measures can we take to prevent it spreading?

BACKGROUNDLegionella bacteria occur everywhere in lakes and

rivers, although the concentration of Legionella in natural habitats is low. Elevated temperature, inorganic and organic contents of the water and the presence of biofilm play key roles in its growth and spread. These factors may explain why Legionella increases in density in artificial habitats such as man-made warm water systems. The disease causing bacteria start to multiply in water at temperatures over 20°C with the highest concentrations found in water samples of 30-40°C. Optimum conditions for Legionella growth are found in warm stagnant water reaching a temperature of around 35°C.

While the Legionella bacteria is commonly portrayed as rare, scientific research has shown that this is not the case. Research by the Centers for Disease Control and Prevention (CDC) found that 70% of hospitals tested had Legionella bacteria in their water systems.

LEGIONNAIRE’S DISEASE – TRANSMISSION AND RECENT OUTBREAKS

The diseases caused by Legionella are collectively termed Legionellosis. Legionnaires’ disease is the pneumonic form of Legionellosis, while the benign flu-like form is called Pontiac fever. Legionnaires disease has an incubation period of 2-10 days and begins with a mild cough, malaise, muscle aches, low fever and gastro-intestinal symptoms. Later symptoms include high fever, alveolitis, kidney failure, diarrhoea and bronchiolitis.

Legionellosis is transmitted by breathing in fine droplets of water that contain the bacteria. It can’t be transmitted person to person or by drinking contaminated water.

A significant outbreak of Legionnaire’s disease occurred in February 2015 in New York, resulting in the death of 12 people with at least 100 others infected. In the UK, clinical studies have shown that Legionnaires accounts for around 3% of the 200,000 cases of community acquired pneumonia’s diagnosed each year1. This means that the actual number of cases occurring may be over 10 times higher than the number of reported cases and could be more than 5000 cases per annum. Additionally, worldwide incidences of hospital-acquired Legionnaires disease are increasing. While effective antimicrobial treatment is available, this is often complicated by underlying

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diseases or misdiagnosis. This contributes to the much higher mortality rate of 33% for hospital acquired Legionnaires disease, compared to 13% for community acquired cases of the disease2.

Closer to home, one of Australia’s biggest outbreaks occurred in 2013, when contaminated warm water drawn through hospital taps at Brisbane’s Wesley Hospital resulted in the death of a patient and left another critically ill in intensive care. It was reported that a State Government energy effi ciency program may have increased the risk of Legionella bacteria growing in water supplies. Temperature controls in place at the hospital meant water could not reach a temperature higher than 45°C. This created an optimum environment for bacteria growth.

LEGIONELLA AND HOSPITAL WATER SYSTEMSDuring a recent study of 8 hospitals in the US and Spain,

100% of hospital water systems colonized with Legionella reported hospital acquired Legionnaires disease, which was uncovered following subsequent clinical surveillance3.

In a US National surveillance study of 20 hospitals, 14 were found to have water systems colonized with Legionella, with 6 of the 14 reporting high levels of contamination. Of the six hospitals, four discovered cases of hospital acquired Legionnaires’ disease3.

Stagnation is another key breeding factor that will exacerbate Legionella growth in water systems. When water is used infrequently or where there are signifi cant dead legs in pipework, the risk of contamination is increased. It is both good design practice and the requirement of various State Health guidelines to reduce the length of warm water pipework in order to minimise dead legs, and in some circumstances to remove them completely as well as ensuring systems are fl ushed on a weekly basis when taps have not been in use.

LEGIONELLAE IN COLD WATER SYSTEMSWhile warm water systems have historically been the

cause of many outbreaks of Legionella, due to their

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optimum temperature for bacteria growth, over the last few years Legionella bacteria have increasingly been discovered in cold water systems. This is due in part to energy conservation measures, particularly improved insulation in new buildings, which promotes better heat retention and reduces energy losses.

Cold water distribution systems are a natural heat shield in buildings due to the temperature difference between the system and the ambient air. As a consequence the water within these systems becomes increasingly warm, rising to a temperature which supports the proliferation of Legionella bacteria.

A study of four healthcare facilities in Germany with cases of healthcare associated Legionnaires disease, found cold water samples taken from distal sites were more frequently contaminated (40% vs 23%) and contained higher concentrations of Legionella than warm water samples4.

This is despite only 5% of the cold water samples displaying a temperature of over 25°C (the temperature at which Legionellae multiply) at sampling time.

This may be due to the “warming up” effect of cold water, which can occur after long periods of inactivity or when the cold and warm water pipes are closely fitted in the same shaft without appropriate insulation. This warming up effect may not be detectable at the time of sampling, but highlights the importance of regular assessment of cold water systems.

WATER MOVEMENT AND PREVENTING STAGNATIONRegular movement of cold water around the distribution

system, and as close to the outlets as possible is necessary to reduce the build-up of biofilm by preventing stagnation. This also helps to keep temperatures low, slowing Legionella growth.

LEGIONELLA

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PLUMBING CONNECTION SPRING 2016 51

Additionally, the increased force caused by regular movement can help prevent excessive biofilm from accumulating in the distribution pipes.

Designers, plumbers and healthcare professionals need to consider the risk of waterborne infection arising from the installation of excessive numbers of outlets.

Cold water distribution pipework and storage tanks in new healthcare premises are frequently oversized and it is common practice to fit more tap and shower outlets than are needed. If outlets are not used regularly the cold water within the distribution pipes and associated cold water storage tanks can become stagnant, and water temperatures can rise into the temperature zone that supports the growth of biofilm and the proliferation of Legionella bacteria.

AUSTRALIAN GUIDELINESThe Plumbing Code of Australia (NCC Volume 3 – 2015)

requires heated water be stored and delivered under conditions which avoid the likelihood of the growth of Legionella bacteria. The National Plumbing and Drainage Code stipulate hot water be stored at no less than 60°C to help prevent the growth of Legionella.

However these temperatures can cause scalding, so water temperature is required to be controlled in accordance with AS/NZS3500.4. This standard currently states that in healthcare facilities the only deemed-to-satisfy solution is through the use of thermostatic mixing valves set to a maximum temperature of 45°C.

WHAT CAN GO WRONGIn the case of Brisbane’s Wesley Hospital, managing

the outbreak was not easy. A full scale public health unit investigation into the hospital’s cooling and water systems, as well as independent sampling and investigations, found the source of contamination was the heated water system.

Contributory factors to the harbourage of Legionella were identified in the presence of dead legs, and a lack of awareness regarding the need for regular and on-going maintenance of plumbing fittings.

Following the incident, Queensland Health asked almost 250 state and private hospitals to test their water systems for Legionella. The results indicated the extent of Legionella in water systems, with at least a quarter of all hospitals tested returning a positive result.

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Plumbing Connection would like to thank the team at Enware for their contribution to this article.

References (1) Paszko-Kolva, C., Shahmat, M., Keiser, J. and Colwell, R.R. (1993) Prevalence of antibodies against Legionella species in healthy and patient populations. (2) Makin, T. (2010) “Venturi system could be major breakthrough”, Health Estate Journal April 2010. (3) Lin, Y, E. (2013) “Reducing Legionella Infection in Hospitals by Risk Assessment and Cost-Eff ective Preventative Measures”, RID Newsletter October 2013. (4) Arvand, M. (2011) Contamination of the cold water distribution system of health care facilities by Legionella pneumophila: Do we know the true dimension?

For safe delivery, thermostatic mixing valves which mix hot and cold water at the point of use should be used.

BENCHMARKING HYDRAULIC DESIGNWhile internal water systems in Australia have

traditionally been designed with issues such as Legionella control in mind, inconsistency diff erences between the minimal design guidelines of the various States and other regulatory bodies’ means confl icts can occur. The ongoing threat of Legionnaire’s Disease is a very real one and therefore something must be addressed by the building, design and plumbing sectors.

Thankfully we are blessed with hindsight and can look to European models that are leading the way in the management of Legionella in hospitals. The UK Department of Health provides comprehensive advice and guidance in a code of practice for the control of Legionella in health water systems, namely the temperatures at which water should be maintained at throughout a hospital’s water supply system. These practices are focussed around distributing water hot at all times therefore requiring a thermostatic mixing valve

for safe warm water delivery avoiding potential scalding risks.

Ideally for safe water delivery and to minimise microbial growth risks in plumbing systems, thermostatic mixing valves which mix hot and cold water at the point of use should be used. By integrating the thermostatic mixer into a point-of-use mixer, the risk of Legionella is minimised as full temperature heated water is plumbed directly to the draw off fi xture eliminating warm water pipe lines where Legionella may breed.

WHAT CAN BE DONEA number of measures can be employed to control

Legionella bacteria in hot and cold potable water systems. ∫ High and Low temperatures (>50 at hot water distribution

outlets and <20 at cold water outlets). ∫ Anti-bacterial water treatment regimes (Chlorine dioxide,

copper and silver ions, silver and hydrogen perozide, UV, ozone etc).

∫ Regular fl ushing of outlets, or purging of them immediately prior to use – without generating aerosols.

∫ Point of use fi ltration. ∫ Regular monitoring of the water distribution system.

Legionella site positivity and control measures need to be routinely monitored for the life of the system.

∫ Water storage should be kept to the safest minimum. ∫ Water velocities within the pipes should be increased for

improved water movement. ∫ All pipework should be lagged and wherever possible, cold

pipes separated from heat sources. ∫ For safe delivery, thermostatic mixing valves which mix

hot and cold water at the point of use should be used to ensure the water can be kept hot for as long as possible without the risk of scalding.

When was the last time you tested a client’s health facility water system for Legionella?

LEGIONELLA

5 4 PLUMBING CONNECTION SPRING 2016

PLUMBING ISSUES, THE SAME THE WORLD OVER...

T he IETS concept was originated by IAPMO but has since been joined by eight other

US/Canadian plumbing sector organisations to host the event.

In a world where there is a poor exchange of plumbing technology across borders, such events are important – given the industry lives off Hygeia’s tag of preventative sickness of the public.

I chaired the first morning of this two-day event and was delighted that a fellow Australian, Professor Stuart White, the Director of the Institute for Sustainable Futures, based at the University of Technology Sydney gave the keynote address.

Some 13 States across the US including California are currently in drought (with more likely to follow) and the US Federal Government has looked to Australia for guidance and to see what lessons we learnt from our recent significant drought from 2000-2010.

Stuart had been co-opted by the Californians and the US Alliance for

Water Efficiency to write an extensive report on the Australian experience. If you have the time and interest (and you all should) Stuart’s report is a good read and puts in context all those Federal, State and local government programs many contractors were involved in over that decade and it makes you realise how far we have

come with our water-saving initiatives. The report also points to some

downsides such as the ‘distressed assets’ we own (and still paying for) in the way of desalination plants around our coastline. You can access Stuart’s report for free here: www.allianceforwaterefficiency.org/AWE-Australia-Drought-Report.aspx.

EVERY TWO YEARS AN IMPORTANT PLUMBING INDUSTRY EDUCATION EVENT IS HELD IN THE USA, IT’S CALLED THE INTERNATIONAL EMERGING TECHNOLOGY SYMPOSIUM (IETS) AND JEFF PATCHELL ACCEPTED AN INVITATION TO ATTEND THE FIFTH OF THESE EVENTS HELD IN CHICAGO IN MAY. HE RECOUNTS HIS EXPERIENCE, LESSONS LEARNED AND WHAT WE AS A NATION CAN TAKE FROM IT.

1: A healthy crowd turned out to listen to a great range of speakers over the two days. 2: Jeff Patchell chaired the first morning of the two-day event. 3: Professor Stuart White, Director of the Institute for Sustainable Futures.

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Go to the bottom of the page and you will see where it says ‘click here to download the full report’.

What I did learn from the IETS is that Australia is no backwater when it comes to plumbing innovation. In fact, though we might think we are saddled with bureaucracy and red tape, the USA leaves us for dead.

This event celebrated the 10th anniversary of the launch of the Water Sense product mark, which is similar to our WELS mark. The diff erence is, the US industry has not been able to convince Congress to put legislation behind this water saving mark and mandate it and I doubt Donald Trump is about to become a water conservationist!

That same attitude may well prevail at one palatial residence in Hollywood which I was told has an annual

consumption of 10.5 million gallons of water. They either take a lot of showers in LA or the fountains and irrigation soak it up – and in the great American way, it’s his God damn right to use it.

Such conference events are diffi cult to summarise as an enormous amount of information is presented, so I suggest if you are interested you can go to the event website, where you can download each of the presentations over the two days: http://www.iapmo.org/pages/emergingtechnologysymposium.aspx.

If there was a common theme coming out of the two days, it was the industry’s concern with maintaining the overall quality of the ‘potable water system’ – it’s under threat from many quarters.

Legionella was an issue that many of the speakers referred to, as well

as the recent Flint, Michigan lead contamination issue, which was on the minds of the industry.

Due to reduced water usage volumes, drain line-carry is an ongoing issue in the US (as it is in Australia) and it was acknowledged that a lot had been learned from Australia’s experience and research. There is a strong collaborative exchange between Australia’s AsFlow Committee and the US’s Plumbing Effi ciency Research Coalition (PERC) Committee.

Events such as the IETS are important for the ‘thinkers’ across the industry, however given the size of the North American sector, it was surprising how few suppliers were at the event – it makes you wonder how many really understand the big picture and the opportunities that come with it.

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5 8 PLUMBING CONNECTION SPRING 2016

INSTALLING BACKFLOW PREVENTERS

W ith the use and installation of backfl ow prevention devices being commonplace now

since the mid-90s, you’d think the industry would have a good handle on the installation requirements and the hydraulic aspects of how they work. However, based on some recent and recurring issues I’ve encountered, it seems that this may not be the case.

HYDRAULICSBackfl ow prevention devices are very

simple mechanical valves that stop the reversal of fl ow of drinking water. Each device is marked with the direction of fl ow as they can only operate in one direction.

The backfl ow prevention device uses force-closed, spring-loaded check modules that close when the incoming water pressure drops below the spring tension setting. The very fact that the incoming water has to overpower a spring means there will be a pressure loss across the check valve. The degree of this pressure loss will depend on the type of device installed.

The Double Check Valve (DCV) has two independently operating check valves within the same body. To comply with the Australian Standards the spring settings must exceed a diff erential across each check valve of 7Kpa. This means the minimum pressure drop across a DCV should be 14Kpa. In reality, 14Kpa is not achievable due to the tolerances in springs and the fl ow passages through a backfl ow preventer. Experience indicates that a DCV has a pressure drop in the vicinity of 25Kpa, but this also depends on the manufacturer and the age of the device as springs tend to go soft over time.

The Reduced Pressure Zone device

(RPZ) also has two independently operating check valves within the same body but has a diff erential pressure relief valve that opens to atmosphere so that water will be drained from the device if a backfl ow incident occurs.

To ensure the relief valve operates as it should, the spring tensions in the checks must be diff erent enough to provide a safety margin, otherwise the device would continually drop water from the vent due to supply main pressure fl uctuations. This extra safety comes at the expense of a higher pressure drop across the device as the spring tension on the fi rst check must exceed 35Kpa and the tension on the second check must exceed 7Kpa. Again, experience shows that this 42Kpa is not achievable and the

pressure drop across an RPZ is more likely to be above 65Kpa.

Protection of the drinking water comes at the expense of the available pressure, but a mechanical device is still often a better option than a complete break and repressurisation.

INSTALLATION GUIDELINESThe RPZ is only approved for

horizontal installation. This is because the vent to drain the water away must be the lowest point of the installation and this cannot be guaranteed in a vertical installation.

The DCV can be installed in both vertical and horizontal applications as long as there is adequate spacing around the device for maintenance, testing and repair.

PETER MCLENNAN DISPELS SOME MYTHS SURROUNDING THE TWO MAIN BACKFLOW PREVENTION DEVICES SEEN TODAY: THE REDUCED PRESSURE ZONE DEVICE (RPZ) AND THE DOUBLE CHECK VALVE (DCV).

BACKFLOW PREVENTION PETER MCLENNAN

It is good practice to support the device so that its weight doesn’t cause any strain on the pipe work.

PLUMBING CONNECTION SPRING 2016 59

The two questions most asked regarding the installation of a backflow preventer are as follows: ∫ do I need to support the device? ∫ what size drain do I need under the

RPZ?The first is easy. It is good practice

to support the device so that its weight doesn’t cause any strain on the pipe work. Use a commonsense approach and ensure the finished job is commensurate with the professional you are.

The second is much more difficult. All device manufacturers provide information on the discharge volumes that RPZs will dump at various pressures. Devices will dump water for a number of reasons. One is pressure fluctuations. This will cause the device to spit water from the relief vent and often will not cause more than a minor

inconvenience. Another is the device will empty all the water from within the valve should a negative supply incident occur. This can be a large volume depending on the size of the device; 15mm may be a cup full, 250mm will be a bucket or more. The other reason is a massive failure whereby through either the head pressure within the piping system or a ring main feed, the device goes fully open and discharges continually at full back pressure.

This is where the drain size is critical and could mean the difference between an inconvenience and a large clean up cost and potential insurance claim/litigation case. Your customer expects the designer and the installer to understand the operation and potential issues so ensure you know what the device manufacturer recommends for their device.

Ensure you read the installation instructions supplied with the valves or ask your supplier for some training. Ongoing skills based training and development can assist with minimising the chance of unexpected pain and suffering.

Peter McLennan has been involved with Backflow Prevention in Australia since the late 1980s, is the President of the Backflow Prevention Association of Australia Inc., and Secretary of the Backflow Prevention Association of Australia Inc. Queensland Chapter.

Contact:Visit www.bpaa.org.au to find out more about how the Backflow Prevention Association of Australia Inc. can help you understand cross connection control and backflow prevention.

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Defective weld seams on 316L press fi ttings, made from tube, were found with porosity on the weld evident. Such issues can aff ect the strength of the fi tting as well as diminish corrosion resistance.

Stainless Steel 316L press fi ttings sold as annealed product were found not to be annealed. Annealing stainless steel tube and press fi ttings, following cold working and welding during manufacture, relieves stresses and restores material properties, providing the best possible corrosion resistance and material properties for correct press joint formation.

THE KEMBLA DIFFERENCEMM Kembla’s manufacturing processes and quality

systems are built upon 100 years of experience manufacturing in Australia. Kembla has a comprehensive IS0 9001 certifi ed quality management system that includes stringent quality controls, expert technical support, laboratory and investigative analysis capabilities.

There is a diff erence in the product you choose; ensuring you are using the right product is about choosing the right diff erence, the Kembla diff erence.

T he increasing occurrence of non-conforming product being sold into the Australian market has increased the likelihood of costly consequences and

the risk and liability for distributors, plumbers, builders, developers and designers.

Products like copper and stainless steel tube, fundamental to most plumbing systems, often have little visual distinction of quality between brands. However, recent testing by MM Kembla of random samples in the Australian market found signifi cant non-conformances and diff erences in quality beyond those seen by the naked eye.

“COPPER TUBE AIN’T COPPER TUBE”70 samples of copper plumbing, HVAC and refrigeration

tube from six diff erent manufacturers were tested. 89% of the samples were found to not meet the requirements of copper plumbing tube standard AS1432 or refrigeration and air conditioning copper tube standard AS/NZS1571. 62 non-conformances were found in the following areas: ∫ Outside Diameter ∫ Tube Wall Thickness ∫ Chemical Composition ∫ Hardness ∫ Tube Ink Marking & Incising ∫ Internal Cleanliness

Non-conformances across the above areas can lead to problems with product identifi cation and traceability and performance issues that can impact the lifespan of a system and its components through increased system velocities, fi tting incompatibility, reduced burst pressures and tube collapse during pressing of press-fi ttings. The risk of system failure is increased and failures can result in a big repair bill and a reputation to repair.

IT’S STAINLESS STEEL, BUT WHICH GRADE & QUALITY?Stainless steel tube and press fi ttings are available

in a wide range of grades, each with diff ering properties that can aff ect strength, corrosion resistance and performance. Recent testing performed on stainless steel tube and press fi tting samples found that what is being promised by a product is not necessarily what you are buying.

Stainless steel tube marked as a particular grade of stainless steel was found to be another grade with lower corrosion resistance characteristics.

For more information contact MM Kembla on 1800 804 631, [email protected] or visit http://www.kembla.com.au

THE KEMBLA DIFFERENCEWITH THE ARRAY OF PLUMBING PRODUCTS AVAILABLE TODAY, IT’S EASY TO ASSUME ALL PRODUCTS ARE OF THE SAME QUALITY. JUST BECAUSE THEY LOOK THE SAME, IT DOESN’T MEAN THEY ARE THE SAME. RECENT PRODUCT TESTING HAS SHOWN THERE IS A DIFFERENCE.

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6 2 PLUMBING CONNECTION SPRING 2016

HOW GASFITTING WORKS IN WESTERN AUSTRALIA

W estern Australia is considered by many to be the backbone of the

Australian economy. The Wildfl ower State provides approximately 46% of all Australian exports, a major one being liquefi ed natural gas (LNG). WA accounts for 85% of Australia’s LNG exports and almost 10% of the world’s LNG exports.

As for residential gas and electricity, the utilities fi rst came to the isolated city of Perth in the late 19th century. With it came exciting opportunities of economic growth but also the need for regulation.

ENERGYSAFETY WA – TECHNICAL AND SAFETY REGULATOR

The primary regulator of the electrical and gas industry in Western Australia is EnergySafety, which began its operations in the 1940s under the name of the State Electricity Commission of Western Australia.

In 2002, in a restructure of the public service, the regulator became known as EnergySafety.

In 2006/07 the government body became fully industry funded through licensing charges and industry levies. So the cost of EnergySafety’s operations is now fully met by those who benefi t from its services.

Today EnergySafety functions as a division of the Western Australian Department of Commerce. This department has fi ve divisions, all relevant to the gasfi tting industry; consumer protection, labour relations, WorkSafe, industry and innovation and the building commission.

The principal functions of the organisation include: ∫ administering electricity and gas

technical and safety legislation and providing policy and legislative advice to the minister and the government;

∫ setting and enforcing minimum safety standards for gas networks;

∫ enforcing natural gas and LP gas quality standards;

∫ ensuring satisfactory consumer billing by gas suppliers, administering the regulatory scheme that determines the ‘higher heating value’ of natural gas in distribution systems subject to the mixing of gas

from diff erent sources; ∫ providing technical advice and

support to the Economic Regulation Authority (ERA) and the energy ombudsman;

∫ investigating the performance of gas network operators, particularly in respect of energy supply reliability and quality;

∫ setting and enforcing minimum safety standards for consumer gas installations;

∫ setting and enforcing safety of consumer gas appliances;

∫ licensing gas fi tters and carrying out accident investigations and

IN THE LAST EDITION OF PLUMBING CONNECTION WE LOOKED AT HOW THE GASFITTING INDUSTRY FUNCTIONS IN VICTORIA. IN THIS EDITION WE TAKE A LOOK AT THE REGULATORY BODY ENERGYSAFETY, WHICH GOVERNS GASFITTING IN WESTERN AUSTRALIA.

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The end user can: control water temperature, view running costs and energy usage data The Plumber can: run diagnostics and performance monitoring in real time, adjust or back-up product settings

The Bosch OptiFlow features the patented OptiFlow Combustion Management System to ensure an optimised air/gas mixture over the lifetime of the appliance.

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6 4 PLUMBING CONNECTION SPRING 2016

∫ promoting gas safety in industry and the community.

GAS REQUIREMENTSAll gas work in WA must be

carried out in accordance with the requirements of the Gas Standards Act 1972 and the supporting regulations of Gasfitting and Consumer Gas Installation 1999.

The Gas Standards (Gasfitting and Consumer Gas Installations) Regulations 1999 covers the licensing of gas fitters, standards for gasfitting work on consumer gas installations, including the approval of industrial gas appliances and procedural matters.

The Gas Standards Act 1972 also deals with a number of requirements including the safety approval of domestic and small commercial gas appliances. The Gas Standards Regulations 2007 deal with the prescription of offences notified in infringement notices.

GASFITTING LICENSINGAnyone carrying out gasfitting

installations in Western Australia needs a current registration with EnergySafety to do so. The registration can come in the form of either a

permit, a certificate of competence or in some cases a gasfitting authorisation.

There are four classes of gasfitting licenses determining what work the gasfitter is authorised to do:1. Class G - Covers all gasfitting work

except gasfitting work classified as of Class I, E or P. This includes general gasfitting - natural gas, LP gas. It also includes installation and servicing of domestic, commercial, caravan and marine craft installations.

2. Class I - Covers gasfitting work on appliances that have an operating pressure of more than 200 kPa, but not gasfitting work classified as Class E or P.

3. Class E - Covers gasfitting work associated with mobile engines.

4. Class P - Covers gasfitting work on gas installations associated with the storage and dispensing of gas for the refuelling of motor vehicles.

Apprentice plumbers/gas fitters are required to have a permit to work under supervision before undertaking any gasfitting. Permits are usually obtained in the second year of an apprenticeship. Employers and training

organisations are required to request to see the apprentice’s licence card to verify they are appropriately licensed.

Western Australia has a Gas Licensing Committee which was formed by the director of EnergySafety to consider matters with regard to licenses issued under the Gas Standards (Gasfitting and Consumer Gas Installations) Regulations 1999. The committee’s primary function is to advise the director on the competence of applicants for permits and holders of permits and authorisations issued under the regulations.

GASFITTING TRAININGThere are a number of TAFE colleges

and Registered Training Organisations in Western Australia delivering gasfitter training.

The Master Plumbers and Gasfitting Association of Western Australia has a training department which provides training and assistance to anyone who would like to learn more about the gasfitting profession.

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PLASTIC FANTASTIC

V iking Plastics is an Australian specialist plastics fabricator that manufactures and supplies grease traps, trade waste tanks, large industrial tanks, fume

cupboards and custom designed products. It also supplies fume exhaust fans and ventilation ducting and fi ttings for fume extraction.

When it comes to plastic fabrication, Viking Plastics invests a vast amount of research and development and have become renowned for its innovative use of Paneltim® in the construction of grease traps, grease trap covers, pump tanks and custom made tanks.

PANELTIM TANKSPaneltim is a 50mm thick sandwich panel with a

strong internal cross-rib cell structure which results in a lightweight yet rigid panel in both length and width. Due to the superior strength of the internal structure, fabrications made from Paneltim sandwich panels require less reinforcement compared to thin skin tanks. Furthermore, Paneltim also off ers exceptional thermal and acoustic insulating properties, is robust and corrosion resistant.

“Below ground grease traps and pump tanks constructed from Paneltim are strong enough not to need concrete reinforcing. Paneltim tanks can simply be back fi lled with crushed rock or stabilised sand resulting in a faster and less costly installation,” managing director Vikings Plastics Malcolm Ling explains

“Paneltim is also more cost eff ective for larger above ground grease traps (2,000 litres and above) as its superior strength avoids the need for external steel reinforcing. Viking Plastics above ground grease traps have circular, quick release, air-tight, access covers to prevent the emission of foul odours. Optional hinged lids can also be supplied.”

With two four metre CNC controlled butt-welding machines, Viking Plastics can fabricate tanks from Paneltim to almost unlimited dimensions including tanks wider than the conventional 900mm.

“This provides greater fl exibility with regards to installation and exceptional savings for below ground tanks as excavation costs can be reduced by installing custom tanks that are wider and shallower whist still retaining capacity,” Malcolm says.

METAL ACCESS COVERSBelow ground trade waste tanks traditionally require the

AUSSIE MANUFACTURER VIKING PLASTICS HAS DEVELOPED A COST EFFECTIVE ALTERNATIVE TO TRADITIONAL GREASE TRAP AND ACCESS COVER FABRICATION.

IMAGE 1: Paneltim® above ground grease trap with hinged lids. IMAGE 2: Paneltim® Tank with traditional metal access covers. IMAGE 3: Viking Plastics’ below ground grease trap with Paneltim® access cover. IMAGE 4: Paneltim® access covers have 600mm portholes for ease of access.

AUSSIE-INNOVATION

1

2 3

4

addition of a metal or concrete in-fi ll access cover so trade waste contractors can gain full access for pump-outs and/or tank cleaning. Expensive concrete in-fi ll and solid top covers are used in more general situations in several weight loadings - light duty for pedestrian traffi c, medium duty for car traffi c and heavy duty for truck traffi c.

PLUMBING CONNECTION SPRING 2016 67

“It is common practice for metal access covers to be fully removed for access into below ground tanks; therefore, traditional metal access covers consist of a frame and removable panels. The frame size and number of removable panels depend on the size of the tank with each panel designed to be removable by one person (with lifting tools),” Malcolm says.

Metal covers are usually available in a restricted range of sizes from 450x450mm to 4500x900mm.

For large tanks, length and depth is often increased without increasing the width of the tank. This ensures the load bearing capacity of the access cover is not compromised. For installations that require tanks wider than 900mm, the standard process is to manufacture the cover with a central beam to support multi-part metal or concrete infi ll covers sitting parallel to each other. This greatly increases the cost of the cover.

PANELTIM ACCESS COVERSViking Plastics latest project has been the development

of Paneltim below ground grease trap access covers as an alternative to metal and concrete infi ll access covers.

“Paneltim access covers have a lower installation weight and are manufactured at a fraction of the cost of traditional cast iron or steel covers. They consist of a series of 600mm diameter portholes for clean out access as opposed to traditional full ‘man access’.”

Paneltim access covers wider than 900mm do not need additional reinforcement and are ideally suited to medium and heavy duty applications where a tank is installed under a concrete paved roadway area. Paneltim covers can be manufactured to suit any tank size which makes a non-standard tank very easy to match a lid size to. They are lightweight, easy to remove, provide a saving of up to 25% over metal covers and will suit both Paneltim tanks or Thin-Skin tanks.

If you’re looking for an alternative to traditional grease traps and access covers, there’s a good chance this Aussie manufacturer might just have what you’re looking for.

Viking Plasticswww.vikingplastics.com.au

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6 8 PLUMBING CONNECTION SPRING 2016

RAISING YOUR STANDARDS

A s the CEO of the International Copper Association Australia (ICAA), I regularly get asked questions by plumbers, builders and even DIY consumers about all

sorts of plumbing issues. We’re able to help on most topics but there are many

resources available to assist plumbers and those associated with the plumbing industry. Much of this information is available in the various standards and regulations of course and they should always be your fi rst port of call.

But there are lots of other helpful sources of technical information based on the information in the standards that also provide useful and practical methods of installing copper plumbing and solving problems.

WORTH KNOWING AND HAVING

One of the most important things you’ll need from the start is good quality and appropriate products, and you can bet you’ve got both if it comes with a valid WaterMark approval.

There have been issues with substandard products or products not suited to Australian conditions, that have caused major issues; in fact we get calls about this problem all the time. By purchasing from reputable suppliers and having the product installed by trained and licensed plumbers you minimise the risk of problems occurring.

The ICAA, in partnership with MM Kembla, has recently released the ninth edition of the Plumbers Handbook. It’s free and available from most major plumbing outlets, but you can download it from ICAA’s website (copper.com.au) too.

The ICAA has also released an update of the Hydraulic Service Design Guide (HSDG). It’s available as both a download at www.copper.com.au or as a printed version we can send you if you email and ask for a copy on [email protected].

In due course, we hope this Design Guide will be given to every plumbing apprentice at all the TAFE colleges.

The Australian Standards are regularly being revised and updated and there are several revised editions that Hydraulic Consultants and plumbers need to be aware of. These include but not limited to:

∫ AS/NZS 3500.1-2015 Plumbing and drainage - Water services

∫ AS/NZS 3500.4-2015 Plumbing and drainage – Heated Water services

∫ WORKING BY THE RULES

One important Standard for copper plumbing is AS 4809-2003 Copper pipe and fi ttings - Installation and commissioning which is currently being revised and updated and the revised edition will be available early in 2017. This Standard is a concise extract of all the relevant information pertaining specifi cally to copper plumbing and also useful installation requirements.

Standards can be purchased from the SAI-Global Bookshop at

https://infostore.saiglobal.com/store/.The other important document that governs plumbing

regulations is the Plumbing Code of Australia which is Volume 3 of the Building Code of Australia. This is available free electronically from http://www.abcb.gov.au/Resources/NCC.

Obviously there’s a ton of offi cial information out there and it’s easy to get confused, but being familiar with some of the simple guides can in many cases save you time and money and more importantly, protect you when things go wrong.

IF YOU WANT A LITTLE SIMPLE HELP ON ALL THE RULES AND REGULATIONS FOR COPPER PLUMBING, YOU’VE COME TO THE RIGHT PLACE, SAYS JOHN FENNELL.

COPPER CONNECTION JOHN FENNELL

John Fennell. CEO, International Copper Association Australia.

The Plumbers Handbook

Ninth Edition - March 2016

7 0 PLUMBING CONNECTION SPRING 2016

LESS THAN THE SUM OF ITS PARTS

W aterMark certifi cation in Australia covers a vast range of products, extending from individual plumbing components to complete intricate

assemblies or appliances made up of many components. The product standards that govern their performance have been individually prepared by industry experts to ensure that all are fi t for purpose and the correct testing and assessments identify the minimum performance requirements.

Individual plumbing components undergo minimal testing in regards to performance requirements as they only need to satisfy their ability to work in the larger plumbing network. For example, brass threaded fi ttings are only assessed for mostly prescriptive style requirements such as the material and dimensional characteristics. If a hex nipple is made of the correct material to known and accepted dimensions, the fi tting is deemed to comply. There is often no performance based testing required for such a product which has no purpose other than to connect other fi ttings together.

Complete products or appliances include a range of many individual components, and therefore performance based testing is appropriate based on the products’ intended application.

In recent times there have been instances where products have been appearing in plumbing applications where fi ttings have been assembled together to pose as a fi nished product. In such cases, the individual fi ttings or components themselves often meet their respective individual standards and determining whether or not the entire assembly meets WaterMark requirements becomes a little trickier.

A plumber may easily be duped into purchasing and unknowingly installing a product illegally which looks to be correctly WaterMark certifi ed on face value. As the assembly sometimes consists of many components, it is easy to notice a single WaterMark logo somewhere on the assembly and naturally consider it compliant.

Two common products easily constructed from simple components include mains pressure toilet (or urinal) fl ush valves, as well as rainwater/mains supply changeover devices. These products appear quite simple from an initial glance which potentially makes them easy targets.

A toilet fl ush valve in principle could work with a few components threaded together with an electronic solenoid valve and a push button for activation. The actual design however lies with the hydraulic fl ow capabilities of the product to ensure that it performs as it is intended.

Flush valves are tested under laboratory conditions when combined with toilet pans or urinals to determine associated fl ush volumes, profi les and fl ow rates. This often results in a lot of combinations and trials to determine any limitations with inlet fl ow velocities and pressures against these nominated pans or urinals. The end result is that the product

TERRY NGUYEN DISCUSSES THE ISSUE OF PRODUCTS BEING ASSEMBLED FROM A VARIETY OF WATERMARK COMPONENTS ONLY FOR THE END PRODUCT TO NOT BE WATERMARK APPROVED AS A WHOLE AND HOW THIS CREATES AN UNFAIR PLAYING FIELD FOR MANUFACTURERS OF PRODUCTS THAT HAVE ACHIEVED WATERMARK APPROVAL.

IT IS EASY TO NOTICE A SINGLE WATERMARK LOGO SOMEWHERE

ON THE ASSEMBLY AND NATURALLY CONSIDER IT COMPLIANT.

PROVE STANDARDS

PLUMBING CONNECTION SPRING 2016 71

has been properly tested, and WaterMark certifi ed as a fl ush valve.

Flush valves are also covered by WELS legislation thus required to be registered and labelled appropriately.

Rainwater/mains supply changeover devices also go through rigorous testing to not only show the device functions as required in all situations, but is endurance tested to simulate many years of expected automatic operations. The WaterMark certifi cation process also addresses the nature of the assembly and whether it poses a threat to our potable water supply.

A pump with controller and assorted fi ttings connected together may switch between tank and mains water, but care needs to be taken to ensure that the product in its entirety is an actual WaterMark certifi ed product to ATS 5200.477.

Installation of a product which does not have the correct certifi cation may in fact be illegal, and not likely to be covered by insurance in the event of a failure.

The digital age has well and truly arrived which has made online purchasing and procuring easily accessible. It is easier than ever for pop-up internet stores to off er products

which do not meet all WaterMark requirements. The Australian Building Codes Board (ABCB) is still undertaking a complete review of the WaterMark scheme which looks to include means of eliminating non-compliant product from the industry. Until then, the regulators seem to be relying more on plumbers to safeguard our communities from the use of sub-standard, or perhaps even dangerous products.

The complete list of products which require WaterMark certifi cation is available on the ABCB website and is a good resource should you have any doubt on what products need to carry a WaterMark.

It also lists the relevant Australian Standard or Technical Specifi cation required for the product or appliance. If in doubt it is always best to double check with the merchant or even obtain a second opinion from another practitioner if possible.

Contact:For information on particular products requiring WaterMark certifi cation or how they are tested, please contact PROVE Standards & Engineering. www.proveng.com.au

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THE NATIONAL CONSTRUCTION CODE: A PERFORMANCE BASED CODETHE AUSTRALIAN BUILDING CODES BOARD (ABCB) CONTINUES TO DEVELOP CONTEMPORARY EDUCATIONAL AND OTHER SUPPORTING MATERIALS TO ASSIST APPROPRIATELY SKILLED PRACTITIONERS IN DEVELOPING AND DELIVERING PERFORMANCE BASED SOLUTIONS. THIS ARTICLE PROVIDES MORE INSIGHT INTO COMPLIANCE OPTIONS FOR MEETING THE PERFORMANCE REQUIREMENTS.

MEETING THE PERFORMANCE REQUIREMENTSPerformance based solutions provide options and fl exibility.

These solutions are used to achieve compliance with the Performance Requirements.

This compliance structure, from the General Requirements in the National Construction Code (NCC), is shown below.

GENERAL REQUIREMENTSEach Volume of the NCC contains mandatory General

Requirements1. They contain information about applying the NCC. They include: ∫ Interpretation (defi ned terms); ∫ Referenced documents (standards); ∫ Acceptance of design and construction2 (documentation);

and ∫ Classifi cation of buildings (building types).

The General Requirements are located in Section A of NCC Volumes One and Three, in Part 1 of Volume Two, and are reproduced in the Consolidated Requirements document.

PERFORMANCE REQUIREMENTSThe mandatory Performance Requirements specify the

minimum level of performance for all buildings, and

COMPLIANCE LEVEL

PERFORMANCE REQUIREMENTS

PERFORMANCE SOLUTION

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SOLUTIONCOMPLIANCE SOLUTIONS

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plumbing and drainage installations. They are supported by the General Requirements.

The Performance Requirements are found in: ∫ Sections B to J of NCC Volume One; ∫ Section 2 of NCC Volume Two; ∫ Sections B to G of NCC Volume Three; and ∫ The main body of the Consolidated Requirements document.

COMPLIANCE SOLUTIONSCompliance solutions are used to achieve compliance

with the Performance Requirements. They may be simple or quite complex depending on the design, materials, components and construction methods needed. A compliance solution may be a: ∫ Performance Solution; ∫ Deemed-to-Satisfy Solution; or ∫ Combination of both.

In addition to the choice of compliance solution, practitioners have a choice in how compliance is shown. Assessment Methods, as described in the General Requirements are used to show that the solution meets the Performance Requirements. The Assessment Methods include: ∫ Methods described in the evidence of suitability provisions3; ∫ Verifi cation Methods; ∫ Expert Judgement; and ∫ Comparison with the Deemed-to-Satisfy Provisions.

Evidence of suitability is the most commonly used Assessment Method and applies to both Performance and Deemed-to-Satisfy Solutions.

PERFORMANCE SOLUTIONA Performance Solution may be used to meet one or more of

the Performance Requirements. All Performance Solutions need to consider:

∫ The Performance Requirements that apply to the solution; ∫ How the solution meets the Performance Requirement/s

(or achieves equivalence to the Deemed-to-Satisfy Provisions4); and

∫ Impacts on other Performance Requirements (or Deemed-to-Satisfy Provisions).

The NCC contains means of verifying Performance Solutions for some Performance Requirements. They are called Verifi cation Methods.

DEEMED-TO-SATISFY SOLUTIONA Deemed-to-Satisfy Solution is a standardised compliance

solution. It is based on the Deemed-to-Satisfy Provisions contained within the NCC which are “deemed” to meet the Performance Requirements. The start of each part of

the Deemed-to-Satisfy Provisions shows the link to the Performance Requirements. This is found in the NCC in the: ∫ “Deemed-to-Satisfy Provisions” clauses in Volumes One and

Three; and ∫ “Appropriate Performance Requirements” clauses in Volume

Two.

The Deemed-to-Satisfy Provisions also commonly refer to Australian Standards and other referenced documents. Many practitioners commonly use this approach to develop a compliance solution.

CHOICEA performance based code allows choice in how you arrive

at a building or plumbing solution. Whilst the minimum level of health, safety, amenity and sustainability is set in the NCC Performance Requirements, there is choice in how compliance is achieved.

As shown by the diff erent compliance solutions available, the NCC provides fl exibility for practitioners to develop the most appropriate solution to meet their needs. Whether it is a prescriptive Deemed-to-Satisfy Solution or a more innovative and unique Performance Solution the NCC as a performance based code is all about facilitating the best solution for Australian buildings.

Australian Building Codes Boardwww.abcb.gov.au

More informationThe ABCB provides a range of supporting materials to help develop compliance solutions. These materials are available through the Resource Library on the ABCB website.

1 General Requirements are known as General Provisions in NCC Volumes One and Three.2 including related evidence of suitability.3 Evidence of suitability provisions are clause A2.2 in NCC Volume One and Three and clause 1.2.2 in NCC Volume Two.4 Equivalence to the Deemed-to-Satisfy Provisions may be useful when working with unquantifi ed Performance Requirements.

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P eter McCallum, who has been involved in water management and saving devices for many years, was once asked: “What can you use to get water

meter readings from inside premises?” This question was borne from the introduction of his invention, the Quick Fit Water Meter Adaptor (QFWMA). A simple yet eff ective way of installing water meters in existing stop taps housed in walls, cupboards or simply used as a diverter in the same circumstances. This product alone was designed to make it a viable proposition to install sub meters.

“When I was refi ning the Quick Fit I did not give a thought to reading a meter, I just wanted to make it easy for plumbers. I knew there were a couple of million unmetered dwellings in Australia and I wanted to help.”

The QFWMA has numerous international patents and distributions agreements in place and is exported around the world.

Peter spent many hours of study to fi nd the available solutions and the realisation was that there were not one, but many solutions and to an untrained plumber the thought of data, logins, user names and analysing all seemed quite complex.

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Now plumbers who want to lead the way in this fi eld can do so. It’s now as simple as connecting a data logger, setting the parameter’s and delivering real usage data, including email alerts for their clients on excess use or leaks, in real time.

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The philosophy behind the development was simple, ‘Plumbers always get the call for a problem’. Other people use data for diff erent reasons so bigger commercial customers may have systems in place for the billing etc., but plumbers are left out of the loop, often along with building managers. Existing loggers or building management systems can run parallel and if the software system does not supply the data and options the BWT can. It will still pay to install, even if it is just for leaks.

Plumbers using the Bayzone WaterTracker system are engaging their clients like never before. The software at the back end of the system turns meter pulse information into realistic, easy to understand information. Most importantly a water leak is always costly, it has been found that it is not unusual for a ground leak to go for days weeks or even months before it is visible on the ground or pavement.

The plumber is no longer just a plumber who can sit and wait for the phone to ring. The plumber needs to be business orientated and the plumber who is able to supply an ongoing water management solution to his clients is not going to look back. Instead, he will be advising his clients they have leaks, be able to provide usage reports, pattern graphs and look for possible implementation strategies for water use management.

Welcome to the world of modern plumbing, a well-executed thought out platform that even the most computer illiterate person will understand.

7 8 PLUMBING CONNECTION SPRING 2016

IS SOCIAL MEDIA THE NEW COFFEE AND CIGARETTE BREAK?

P eople have always used distractions to get away from work that they feel overwhelmed or bored with. Back in the day when I worked onsite, I had a tendency to

take bathroom breaks when I didn’t need them. It wasn’t as if anyone could stop me and say “Just hold it till the job’s done mate.”

I worked with great guys and they were all brilliant plumbers, but they must have thought I had a bladder of an 80 year old.

Times have changed and now with technology advancing, we have other forms of distraction available to us. Unfortunately they’re more accessible and prevalent than ever. One of the biggest impacts of this technology is the way we communicate with others. Instead of calling a friend to catch up, we send a Facebook message, Tweet, Snapchat or text message.

We are more connected than ever, but in the process have we lost our connection to each other?

Ineffi cient labour impacts the economy as a whole and can

ANDY FARRELL DISCUSSES THE IMPACTS OF SOCIAL MEDIA ON THE WORKSITE AND INTRODUCES THE IDEA OF IT POTENTIALLY AFFECTING JOB ESTIMATIONS BECAUSE OF LABOUR HOURS BEING DRAWN OUT.

cost your business thousands of dollars each year which can have a direct impact on your profi t margins.

Surfi ng the net and checking Facebook used to be limited to those who worked in the offi ce, but now we all have a mini computer in our pocket that has 24/7 access to the internet. The potential to become distracted and procrastinate from the task at hand has become far too easy.

I call it ‘the time funnel’. Here is an example of how social media can be so

distracting:You pull out your phone and open the Facebook app, and

discover that one of your friends has posted a photo of their kid’s birthday party on the weekend, so you write a quick comment to make them feel good.

While you’re there you scroll down the ‘news feed’ to fi nd a hilarious video of a screaming goat (you would be surprised how many there are). You click on the video which diverts to Youtube where you watch the two minute clip of the goat mimicking a screaming child; seems harmless right? But,

ESTIMATING ANDY FARRELL

PLUMBING CONNECTION SPRING 2016 79

at the end of the video a selection of similar recommended clips appear that seem even funnier. So you think to yourself, ‘I’ll just watch one more’. A dozen videos later, you’ve just wasted forty minutes of the day when you were meant to be working.

As a plumbing estimator, one of the main aspects of pricing a project is calculating the amount of labour hours required within a project. We have developed a comprehensive library of standard rates that cover the preparation and physical installation of the works. We have also created allowances that cover working at heights and in difficult site conditions. I just have difficulty accepting that I may need to start making an allowance for the impact of social media on the productivity of a worker.

I’ve done some research and found some very interesting stats on social media that I was a bit surprised by. There are over 11.5 million Aussie’s with a Facebook page accounting for 9 million visits each day (that’s over a third of our population). The average user spends 27 minutes on Facebook each visit. Males account for 47% of all users and the largest age segment is 25-34.

The most concerning statistic however, was the fact it takes an average of 23 minutes for a worker to resume working after checking their Facebook account. That’s a significant amount of wasted time.

With all of this in mind, I think it’s vital to find a happy medium between making a ‘reasonable’ allowance and implementing a measured management system to control the amount of time spent accessing social media while at work, after all, Facebook is here to stay, as are plenty oth other social media platforms, hence we need to accept the fact that distractions do occur on all work sites and take a measured approach to managing their use.

4 TIPS TO HELP REDUCE THE AMOUNT OF LOST PRODUCTIVITY ON A JOB SITE DUE TO SOCIAL MEDIA

1. Implement policies on the use of social media restricting use to lunch breaks only.

2. Avoid low morale by completely banning the use of social media and find a happy medium.

3. Try to quantify the amount of lost productivity (if any) for allowance in future projects.

4. Ensure open and free communication between yourself and the employee about the expectations around the use of their smart phones.

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BUSINESS PROMOTIONCECELIA HADDAD

MINING GOLD - THE VALUE OF WORD OF MOUTH

SO WHAT IS WOM MARKETING? WOM marketing occurs when a consumer’s interest

in a product or service is communicated in their daily conversations. This can be a conversation offl ine (face to face or over the phone) or online (email or social media networks).

According to Neilsen[1] research, 84% of consumers say they either completely or somewhat trust recommendations from family, colleagues and friends about products and services – making these recommendations the highest ranked source for trustworthiness.

One happy customer has the potential to tell one person or one million people about an exceptional service they have experienced or a great product they just purchased. The value in WOM over advertising for example is that this customer is telling your story for free, not a fee. Your customers don’t have to talk about how great you are but they choose to because they have had their own positive personal experience. This is the gold that must be mined by companies who truly want to make an impact with marketing.

So how can you, as a tradesperson, harness the power of WOM?

Firstly ask yourself what you are doing to make your customers feel positive enough to recommend you. A good experience isn’t enough, in fact it is expected, but an exceptional experience will get people talking.

What your customers will talk about is not what you would write in your advertisements. It’s the experience they have with you and it needs to be memorable. It doesn’t have to be an overly expensive exercise. It could be a follow up phone call a week after you have handed them the keys to their new home to see if there is anything they need or a voucher to the local pizza shop to save them cooking on the day they move in. These gestures are unexpected but turn a good experience into a memorable one.

Think about how you could create and deliver that experience in your business.

Have you noticed how we now live in a consumer driven world? Where companies and brands once had all the voice and power, technological advances has thrown the balance of power back to the consumer. So here are some ways

you can cultivate that voice to engage and enable WOM marketing:

1. Engage personally with your customer: While 1000 likes on Facebook might “look good on paper”, personal recommendations are more likely to infl uence purchasing behaviour. Find a way to connect with your customer after you have provided your service. They will be chuff ed to think you haven’t just moved onto your next project and forgotten about them but that you also care about how they are going in their new home. A branded card or postcard you have created with a photo of their house and a welcome message is something they might possibly put on their fridge especially if you take a photo of them when handing the keys over and turn that into a card. Three months later send another postcard gently encouraging them to refer you to friends and family. For the plumbers out there, how about leaving a branded scented candle for the bathroom?

HAVE YOU EVER READ A REVIEW ONLINE THAT HAS MADE YOU WANT TO PURCHASE A PRODUCT OR SERVICE? HAS A FRIEND, WORK COLLEAGUE, FAMILY MEMBER OR NEIGHBOUR TOLD YOU ABOUT A PRODUCT OR SERVICE THAT YOU THEN DECIDED TO BUY? IF SO, YOU HAVE EXPERIENCED THE POWER OF WORD OF MOUTH (WOM) MARKETING. CECELIA HADDAD EXPLAINS HOW YOU TOO CAN HARNESS THE POWER OF WOM FOR YOUR BUSINESS.

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2. You have built a house; now build a community – your community: It isn’t just the people you directly interact with that could also be part of your WOM campaign. Post shareable content on social media: Facebook, LinkedIn, Pinterest and on your own website. It could be something funny or quirky or just a great photo but it needs to be something that people are interested enough in to share with others.

3. Be the ‘go to’ expert: Write about home improvement ideas that are trending right now or predictions of what will be ‘hot’ in the future. Post this on your website, on social media or off er the story to a publication to feature.

4. Seek out infl uencers: This could include media (journalists and bloggers) writing about your industry. Connect with them and give them ‘new’ news and good content accompanied by great visuals (photos or videos). Open up a dialogue, engage with them and ask if there is anything you can help them with. They may be looking for an expert comment so let them know they can call on you if they need to

5. Viral video: Creating a video that is emotional, quirky or funny can spread like wildfi re as people love to be entertained and love to share that with others. The video should be easy for people to share directly or via a link.

Like any good marketing activity, you need to plan your strategy and then monitor it to ensure it’s working. It may need tweaking, improving or you might need to do something diff erent altogether but you won’t know until you try. Ongoing evaluation is the key.

WOM marketing is like gold. Until it is mined you really can’t take advantage of its true value.

[1] http://www.nielsen.com/us/en/insights/news/2013/under-the-infl uence-consumer-trust-in-advertising.html

Contact:Cecelia Haddad is the Director of Marketing Elements in Sydney. www.marketingelements.com.au

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SAME SAME BUT DIFFERENT

I was invited to attend the Plumbing Supply Forum 2016 and as the chairman of the Plumbers, Gasfi tters and Drainlayers Board of New Zealand I found it interesting to

consider the similarities between our standards, regulations and enforcements.

The keynote speakers were of an incredibly high standard and the clarity with which they delivered their key points is something that I have taken from the forum and endeavour to report to my Board here in New Zealand.

The fact that Australian and New Zealand standards are intertwined as AS/NZS 3500 clearly shows the similarity between our plumbing fraternities and a willingness by both countries to be at the pinnacle of their desire, ensuring the highest standards in plumbing, drainlaying and gasfi tting.

Dr Bronwyn Evans was happy to discuss with me a range of interesting topics that her team and Standards New Zealand have on their agenda which demonstrated real cooperation between the two countries.

Australia’s Water Effi ciency Labelling and Standards system (WELS) is an organisation we are well aware of in New Zealand but doesn’t have a regulatory function within our country. In their discussions on how eBay is now the common place to purchase product enforces the need to be vigilant in this area and I would be hopeful that we in New Zealand could contribute and help to ensure appropriate product is purchased and installed in our country.

I was invited to the Master Plumbers meeting the following day. During our discussions with this group it was clear we could help and cooperate in several ways. I have already sent information on our CPD professional development courses and the communications we have had with the New Zealand Insurance Council on the dangers of using unqualifi ed tradesmen by home owners and business owners within New Zealand.

Another tool which is widely used in New Zealand through the Boards initiative is an app available via mobile devices and smart phones called RAC - Report a Cowboy.

This goes hand in hand with our ‘ask for the card’ campaign and from small beginnings is gathering momentum in our drive to ensure only quality tradespeople are involved in our industry.

I was also invited to an ASFLOW meeting. I am not sure how well publicised the fi ndings and functions of this organisation are; however, for a kiwi to be invited to participate openly and freely was a highlight.

The manner in which you choose your research topics is

truly inspirational and I do know that some New Zealand participation has taken place in the past and as the Chair of New Zealand’s Plumbers Board I would like to think we could participate on a regular basis.

ASFLOW programmes regarding waterless urinals, stack off sets, toilet paper trials, 3/2 fl ush in conjunction with drainwave and off set pan collars are all issues upon which I believe New Zealand can help.

I will be discussing this with my Board to create a pathway to become a joint initiative between Australia and New Zealand.

This cooperation would not be possible if New Zealand were not members of the World Plumbing Council and the fact that the Secretariat keeps us fully informed on matters of mutual benefi t. This will continue to be the catalyst for further cooperation as we work towards satisfactory outcomes on the above topics.

AFTER A RECENT VISIT TO AUSTRALIA PETER JACKSON DISCUSSES SOME OF THE SIMILARITIES BETWEEN AUSTRALIA AND NEW ZEALAND’S PLUMBING INDUSTRY.

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HOT WATER NEWS

WHAT’S HOT IN HOT WATERPLUMBING CONNECTION TAKES A LOOK AT WHAT IS CURRENTLY MAKING NEWS IN THE EVER CHANGING HOT WATER SECTOR.

SAVE ENERGY, WATER AND MONEYWith the continuing emphasis on environmental performance, the search for more effi cient and eff ective water heating is becoming increasingly important to commercial and domestic consumers.

Stiebel Eltron has been at the forefront in the development of renewable energy products − such as heat pumps − for more than 40 years, and in July 2016, the company released an all-new range of models to the Australian market: the WWK 222 (H) and WWK 302 (H).

“It is an exciting time at Stiebel Eltron Australia as we celebrate the company’s 40th year of developing renewable energy products in Europe,” Glenn Day, Sales Director Stiebel Eltron Australia said.

“We have been selling the heat pumps developed from this research for nearly 10 years in Australia.”

The latest range of innovative units from Stiebel Eltron will set a new benchmark for domestic hot water heat pumps in Australia. These air source hot water heat pump systems harvest natural energy to reduce electricity consumption, lower hot water energy bills and reduce environmental impact.

“All aspects of the design have been carefully considered from the perspective of the homeowner through to the installer,” Day said.

“Like all excellent things in life, it has taken time to develop, but the wait has been worth it!”

Compared to conventional electric hot water systems, energy consumption for heating water can be reduced by more than 70 per cent by using a WWK 222 (H) or WWK 302 (H). The units are therefore eligible for government rebates and help to achieve Australia’s Renewable Energy Target by 2020. The sophisticated design of the Stiebel heat pumps has been engineered to work effi ciently even at minus temperatures, and a current impressed anode ensures a long life cycle regardless the water quality.

REAL TIME WATER HEATER STATUSRheem Australia’s Heavy Duty Gas BMS (Building Management System) interface module is designed to facilitate the interface between individual gas water heaters and building management systems, which remotely provides facility managers with real time water heater status.

The module uses the water heater’s own power supply and is suitable for indoor or outdoor installation. It mounts to the outside of the Rheem gas water heater and can be used for both new installations and for retrofi tting to existing water heaters. It is also provided with common, N/O and N/C contacts for fi eld connection by on-site trades.

Identifying any issues is also simple, with the module providing a run/fail signal via voltage-free contacts (common, N/O, N/C). It also features an on board LED status. Operation modes include:

∫ RUN (N/O): Water heater is heating water or is at temperature (green LED)

∫ FAIL (N/C): Gas valve lockout or over-temperature cut-out trip, or loss of power supply (red LED or no indication)

The Rheem Heavy Duty Gas BMS interface module suits Rheem models 621265, 621275, 631265 and 631275. Its dimensions are 231mm (h) x 112mm (w) x 78mm (d).

For further information, contact Rheem technical advisory service on 132 552.

www.stiebel.com.au www.rheem.com.au

PLUMBING CONNECTION SPRING 2016 87

TOUCH & GOIn the early 90s, Rinnai revolutionised the way Australians enjoyed hot water, when it launched the fi rst fully electronic gas continuous fl ow hot water system. It was called the Rinnai INFINITY, because it never ran out of hot water.

Today Rinnai’s INFINITY hot water systems are even more sophisticated. Low emission burners, Puretemp™ temperature control technology and better water conservation technology ensure the range has been designed with the environment in mind.

Combining its unique fi ngertip wireless temperature control with the popular Rinnai Infi nity 26 ensured the new Rinnai Infi nity 26 Touch was born. The Rinnai Infi nity 26 Touch comes complete with inbuilt wireless temperature control, ready to be installed and enjoyed.

The Rinnai INFINITY 26 Touch is ideal for two to three bathroom homes and ensures your customers will always have enough safe and temperature controlled hot water for their household requirements.

Quality Japanese design and manufacturing means the range is built to last while the compact design allows fl exible installation.

The Rinnai INFINITY 26 Touch is suitable for higher ambient water temperatures and is also compatible with low fl ow rated shower fi xtures (3 Star - 7.0 to 9.0 l/min).

It comes with a 12-year warranty on the heat exchanger and after sales support network.

www.rinnai.com.au

TM

8 8 PLUMBING CONNECTION SPRING 2016

NEW PRODUCTS

NEVER LOSE YOUR NOTES AGAINIf you’re the type of plumber who makes lots of notes and draws plenty of diagrams of room layouts and positioning, this might just be the gadget for you. With the push of a button, Bamboo Spark synchronises whatever has been written or sketched to your smart device for fast, simple editing and sharing. From note-taking in the boardroom to sketching out a project, the Bamboo Spark provides a simple way to capture your concepts on paper and move your ideas to the cloud for editing and sharing.

SHE WEARS IT WELLAustralia’s fi rst and only women’s safety footwear company, she wear, is keeping women safe in specialised fi elds and trades by upgrading some of its safety toed footwear. she wear is the only Australian company designing safety footwear in a range of stylish and colourful designs specifi cally for hard-working women in specialist and trade industries. Available in pink or navy blue, the “she does” hiker safety boot with steel cap now comes with she wear’s custom made sole-mate inner sole as standard for the ultimate comfort factor.

AUTOMATIC THERMOSTATIC BALANCING VALVE Caleffi thermostatic balancing valves able to automatically balance branches of a domestic hot water circulating system to ensure that all parts of the system reach and maintain the required design temperature. They are adjustable from 35-65°C, pre-set at 55°C and are supplied with a temperature gauge. Save time and money by simply setting and forgetting. Get it right the fi rst time and avoid ever having to re-balance the system, even during staged openings.

AVOIDANCE TOOLThe vScan Utility Avoidance Tool aims to save considerable time and money thanks to its effi cient passive power and radio combined with a powerful 1w transmitter which can transmit at both 33kHz and 131kHz. The vScan makes an eff ective partner to the new vCam MX camera system which is available in either 30 or 45m. The pushrod has a 640Hz/33kHz sonde for locating and is traceable with an external locator transmitter like the vScan.

PUMP IT WELLEverhard’s new polymer Pump Wells provide a practical solution for the temporary retention of wastewater in a range of domestic and industrial applications. They are available in two confi gurations – a 250/450L capacity spherical model and a conical design with pre-moulded connection recesses for capacities of 600L, 800L, 1000L and 1250L. Seamlessly rotomoulded from polyethylene, the Pump Wells have a small footprint and are lightweight, facilitating economical transportation and easy handling.

WELL PRESSEDViega, has launched the new Pressgun Picco onto the Australian market – and it has a range of new features. The German-made Pressgun Picco is a slim-line tool weighing just 2.5kg, which means it’s ideal for pressing pipe connections where space is particularly tight, such as under the ceiling, in pre-wall construction, or in shafts. The ergonomic shape and 180° rotating press head further enhance the ability to comfortably access any position. The Picco is suitable for metal connectors between DN15 and DN32.

www.wacom.com.au

www.vivax-metrotechaus.com www.everhard.com.auwww.shewear.com.au

www.allvalve.com.au

www.viega.com.au

forecasTing changean industry body takes a look into the future

INSIDE: A HOLE NEW SOLUTION - ARE YOU AN EMPLOYEE OR A CONTRACTOR?

SPRING 2016

9 0 P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6

TIPS

One would have hoped that

after all the test cases, court

judgments and definitions set out

by Parliament in statute, there would

be a simple answer as to whether a

person is an employee or an independent

contractor.

The debate over ‘sham contracting’

and whether a person is, in reality, an

independent contractor or an employee

has continued to receive legal and political

attention. This can cause confusion for

working people and often results in

errors which can have financial and legal

consequences.

Personnel engaged by a company

can be put at a disadvantage by being

described as independent contractors

as this enables the company to avoid

paying employee entitlements such as

sick leave, annual leave, superannuation

and workers’ compensation insurance.

Additionally, employee numbers and

employment opportunities are lost

when a company engages independent

contractors in place of employees.

Some companies mistakenly believe

that with one or two small steps they can

avoid many employment obligations.

To counter this misconception, the

Australian Tax Office (ATO) has issued

on its website a series of tests to be

considered when differentiating between

the two types of engagement.

Included in its advice is a list of

common myths which the ATO believes

have led people to form the view that

any one of the steps is sufficient to make

a person a contractor. That includes,

for example: a contract between the

parties asserting that it is an independent

contractor relationship; or that the

person doing the work has an ABN; or a

registered business name; or is engaged

only in short-term work or extra work for

busy periods (the last could also be an

example of a casual employee).

The matter is further complicated by

the fact that various statutes (such as

tax) often deem parties to be employees

for the purposes of imposing statutory

obligations, or impose these obligations

on personnel whether they are employees

or independent contractors, such as

superannuation, thereby blurring the

lines further.

COMMON LAW TESTThere are a number of recent leading

case law authorities one can look to for

guidance in assessing a relationship. It

is unfortunate that in each of the cases,

the facts or criteria which appear to point

to one form of relationship or the other

are often given different weight within the

different cases by different judges, which

could lead to a conclusion other than what

might be anticipated.

There is a criticism that this may be

because a court instinctively forms a

view of the nature of the relationship and

then simply arranges its interpretation

on all the different facts to support that

conclusion. This is not helpful to the

working person trying to decide if theirs

is an employment or independent

contractor relationship.

Courts over the years have tried to

express or create a simple overriding

test or question to be answered when

undertaking the analysis of a relationship.

Some examples are:

The ‘control’ test: can the company tell

the other party not only what to do but

how to do it?

The ‘four corners’ test: can the other

party be said to be within the boundary

of the company’s operation?

The ‘organisation’ test (closely allied to

the four corner’s test):is the other party

really a part of the organisation?

However, a leading court has cast

doubt on the validity of such attempts

and indicated that they are simply one

part of all the matters a court has to take

into account when coming to its decision

INDEPENDENT CONTRACTOR OR EMPLOYEE?The debate over how to

differentiate between an

independent contractor and

an employee has raged long

and hard. Gadens partner, Ian Dixon takes a closer look at

the issue and outlines some

common misconceptions.

P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6 9 1

(which does not assist in achieving greater

certainty for the worker).

A more recent attempt has indicated

that what is now important to be looked

at is the ‘totality of the relationship’

(whatever that may mean). What has

also been said is that the parties should

look at what is the ‘real substance’ of the

relationship in question.

Yet another expression which has

gained some support is that the

distinction between the employee and

the independent contractor is ‘rooted

fundamentally in the difference between

a person who serves his employer in the

employer’s business and a person who

carries on a trade or business of his own’.

Such expressions do not necessarily aid in

providing a clear answer.

AN ASSESSMENT OF ALL INDICATORSWhat is universally acknowledged

is that there is a considerable number

of criteria which have evolved to assist

in the interpretation of a relationship

but none of which can ever be said to

be determinative. The object of the

exercise, according to one court, is to

paint a picture from the accumulation of

detail. However, another said it is not to

be regarded as a mechanical exercise

of simply considering each of these

factors as a checklist to see whether they

represent one classification or another,

as the factors may vary in the weight or

importance to be given in any situation.

No matter which overall test or

question is used, it is still necessary to

consider all the individual circumstances

and indicators. This has been described

as a multi-factorial approach.

In one recent case Justice Bromberg of

the Federal Court had to consider whether

2,500 interpreters and translators were

employees or independent contractors of

the On Call Agency.

He found it troubling that there was an

absence of a simple and clear definition

which explained the distinction. He noted

that it was a matter of an evaluation of the

overall effect of the detail, which is not

necessarily the same as the sum total of

the individual details.

Every few years a judge attempts to

summarise previous tests and come up

with a definitive answer.

Bromberg’s test was:

- Is the person performing the work an

entrepreneur who owns and operates

a business?

- In performing the work is that person

working in and for that person’s

business as a representative of that

business and not of the business

receiving the work?

In another recent case, the Federal

Court was asked to decide whether Ace

Insurance agents were independent

contractors. Each agent was paid

commission on the premiums they

collected, each used his own vehicle, did

not have income tax deducted from their

earnings and issued tax invoices to the

insurer for the services each provided.

Conversely, the tax invoices were

generated by the insurer and issued to

itself, the agents accrued no goodwill

in their own business, they were unable

to work for any other insurer, sold only

the insurer’s policies to the insurer’s

customers and were trained by the

insurer in the system of business devised

and maintained by the insurer.

Perhaps not surprisingly, they

were found to be employees and were

owed annual leave and long service

leave entitlements.

In the On Call Agency case, Bromberg

made reference to approximately 22

criteria in two different sections to help

make his decision. Those criteria ranged

from: who provides the equipment, the

tools and the car; what logo is on the

shirt or uniform, or on the business card;

who hands out the work; does the person

have to do the work themself or can it be

subcontracted; do they get paid for their

time or only on result; who pays PAYG and

workers’ compensation insurance; what

advertising does the person do and who

gets the profit from the work.

I add two more general questions which

may give guidance:

1. What is the strength of the independent contractor’s trading?

If the contractor is no more than

a company in paper and name, the

engagement is more likely to be regarded

as that of employer/employee. It will

go against a subcontractor claim if

the contractor does not have separate

company accounting; OHS and HR

policies; Schedule of Rates; other

employees, or subcontractors engaged

in the business or if the contractor does

not undertake any other work for other

principals.

Clearly, a well-established company

engaging casual, part-time employees

or other subcontractors, advertising

and promoting itself in the area and

undertaking other work with established

accounting, invoicing and other incurrent

operational systems is preferable.

2. Who has ultimate control?Reference has been made above to

the traditional test of ‘control’ (who

determines not only what has to be done

but how it is to be done). This remains a

significant influence even if only one of

many. In modern analysis, this may relate

to matters of performance, compliance

and discipline.

At present, many historical criteria

pointing one way or the other are under

legal review. For example, the ability to

delegate work tends to suggest against an

employment relationship but some cases

note that the mere right to delegate, in

the absence of a likelihood or actuality of

delegation, may be of little consequence.

Further, the fact that the contractor can

work for others and not exclusively for

one person again usually tends against an

employment relationship. Put in another

way however, the absence of some

provision requiring exclusive service can

also be a feature of casual employment.

In the On Call Agency case, Bromberg

went so far as to question the strength

of the indicator as to whether the person

was paid for the work done (traditionally

regarded as pointing to a contractor)

rather than on a time basis indicating an

employee. He noted there were many

examples of employees being paid on a

‘piece rate’, such as seasonal fruit pickers.

If you feel all of the above appears

conflicting, contradictory or just too hard

you are not alone. The ongoing debate is

the reason even judges complain about

the lack of a simple and clear test which

would show the difference between an

employee and an independent contractor.

In any case you are involved in, look at

all the circumstances, weigh them all up

and know that no one feature gives the

answer.

> Gadenswww.gadens.com

9 2 P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6

Ridgidwww.ridgid.com The Ridgid MR-10 Magnetic Locator will quickly locate buried iron or steel

objects such as: valve/curb boxes,

manhole covers, cast iron pipes, steel

enclosures, well casings, reinforced

septic tanks and survey pins.

Part of Ridgid’s commitment to

continual development of technological

precision products, this highly sensitive

instrument provides both audio and

visual feedback. The AutoNull feature

blocks out nearby metallic interference

such as an automobile or chain link

fences to ensure an accurate reading.

The tool has an ergonomic, rugged

design and comes complete with

carrying case and batteries.

Crescentwww.crescenttool.comIt is the speed, strength and function

of the Crescent Code Red Nail Pulling Pliers that makes them soar above

their competitors. With the curved foot

of the nail pulling pliers and quick grip

parallel jaws preventing slippage, you

can apply maximum force simply by

leveraging weight onto the curved foot.

The ergonomically designed grip allows

one hand operation so your work will be

done as quick as a fl ash.

No matter the degraded state of the

nail head, how stubbornly fi xed it is or

where the staple or fastener is located;

the Crescent Nail Pulling Pliers will

work fi rst time and with less damage

and marring than traditional nail

pulling pliers.

Welding Industries of Australiawww.welding.com.auWelding Industries of Australia has

expanded its Weldmatic range of MIG

and multi-process welding machines,

to include three new inverter models;

the 250i, 350i and 500i.

All three machines use inverter

technology, feature sophisticated

electronic controls, high frequency

switching and high frequency

transformers to achieve consistent

and controlled weld output.

The Weldmatic 250i is a 240V

multi-process industrial welder,

suitable for everyday use by vehicle

smash and exhaust repairers, fencing

contractors and general maintenance

applications in workshops, factories,

construction sites and mine sites.

Capable of handling MIG, Stick

and Lift-TIG

welding, the 250i

is a versatile

machine capable

of gas shielded

welding of

aluminium, mild

and stainless

steel and gas

shielded cored

wires and

gasless fl ux-

cored wires.

MAGNETIC LOCATOR

NAIL PULLING PLIERS

WELDING MACHINES

Milwaukeewww.milwaukeetools.com.auMilwaukee Tools’ new Metric Step Drill Bit line provides solutions for various applications

across the electrical, plumbing, mechanical,

HVAC, MRO and remodelling trades. Made in the

USA, these new step bits are designed for use

with cordless drills at high speed for increased

effi ciency on the jobsite.

Unlike traditional drill bits specifi cally

designed for corded drills with low RPM and

high torque, Milwaukee has provided a solution

that allows step bits to do it all, deliver fast

starts, more life and holes per charge across the

cordless platform.

STEP DRILL BITS

TOOLS

P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6 9 3

Squarewww.squareup.comSquare has announced the availability

of Square Invoices in Australia,

adding to its already powerful

Register ecosystem. Square Invoices

allows sellers to create, customise

and issue invoices directly from the

Square Register app on a smart phone

or tablet, or from Dashboard on their

desktop. Invoices are emailed directly

to customers, who can then select

to pay online securely with Visa,

MasterCard or American Express

credit or debit cards.

With the simplest and most

accessible pricing in market, sellers

can send unlimited invoices and

access all of the features of the

Square platform for free, and are only

charged 2.5% when an invoice is paid

online with Square.

INVOICING APP

Worxwww.worx.comReciprocating saws perform easily

through labour-intensive applications

and can cut just about anything. Worx

has released its 20V Max Lithium-ion Reciprocating Saw WX508.9 to join its

ever expanding Powershare Range.

Working with multiple materials and

applications can be a drag but with a no-

load speed of 2,900rpm and a pendulum

function, you will benefi t from improved

cutting effi ciency when sawing through

wood, PVC pipe, and steel materials.

The saw is simpler thanks to the tool-

less blade change system, time will be

effi ciently spent on the jobs that matter.

Makinexwww.makinex.com.auWhen Makinex designed and

produced the Powered Hand Truck in 2012, its success was a given

because it solved a problem that was

consistently occurring within the

rental industry.

The ability to pick up small plant

machinery, generators, plate

compactors and compressors and

single handedly load them into a

variety of vehicles without putting

strain on the operator’s back is of

utmost importance within the rental

industry.

Kennards Hire has seen fi rsthand

how popular the Makinex Powered

Hand Truck is, resulting in an

measured improvement in staff safety.

The Powered Hand Truck is a quick

and easy alternative to using a

forklift or tailgate loader , and can

be used anywhere: workshops,

warehouses, factories, depots and

hire and rental yards.

Hiltiwww.hilti.com.auHilti’s Fleet Management scheme

allows contractors to lease tools

rather than purchase them outright.

The only tool manufacturer that offers

its customers the option to use its

tools in such a way, Fleet Management

is already drawing praise from

numerous sections of the construction

industry.

Traditionally speaking, most

contractors only think of tools in

terms of the initial price rather than

the long-term costs associated with

tool ownership. This is an unfortunate

mistake – not least because of the

various ‘hidden’ costs that inevitably

attach themselves to tool ownership.

Instead of inopportune secondary

issues, tradespeople can now dedicate

all of their attention to the most

important task at hand: the build.

RECIPROCATING SAW

POWER TOOL LEASING

POWERED HAND TRUCK

9 4 P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6

TECH

Technology is changing the

way we live our lives; how we

communicate, entertain ourselves

and work. And as the construction

industry has always been a hotbed of

innovation, it makes sense that with the

ever-quickening pace of technological

development, it is a sector that will

potentially undergo dramatic change in

the coming years.

Construction Skills Queensland (CSQ)

seeks to identify and adapt to

this change before it happens –

instead of trying to play catch-up. In

order to do this, the organisation has

partnered with the CSIRO on a research

project they have aptly named the

Farsight Project.

“CSQ approached the CSIRO late

last year about this project because

we realised there is an enormous

amount of technological change

happening right now and it seemed to

us that the construction industry as

a whole isn’t really talking about it,”

says CSQ director of evidence and data

Robert Sobyra.

“We wanted to start a conversation

because we think these changes

are going to hit the construction

industry harder than most. We are

particularly concerned about how

these changes will shift job definitions

and skills requirements.

“Now is the time to prepare and

position ourselves – not when the

technology is already on top of us.

We want the industry to lead the

change, not be led by it. So we put

this concept to CSIRO’s Futures Unit

who immediately saw the value of the

project and came on board to conduct a

rigorous scientific study into the major

trends that are afoot and how they may

20/20 FARSIGHTThe construction industry

is entering into a period of

technological change. To

identify how this will affect jobs

and their required skill-sets,

Construction Skills Queensland

teamed up with the CSIRO on

a unique endeavour. Jacob Harris explains.

P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6 9 5

(or may not) play out over the next 20

years in the construction industry.”

This is no mean feat. And in order to

develop a clear, accurate impression

of what the future may hold, the

researchers initially needed to cast a

very wide net. This meant looking at

all the forces that are reshaping the

world as we know it – things like the

exponential growth of computing

power; population growth and its

ageing; even climate change had a role

to play in the scenarios the Farsight

Project explored.

Then the project team turned its

focus to specific innovations that

are happening now and assessed

their potential to get a foothold in the

construction industry. According to

Robert, this is a key point. The project’s

scenarios are built on actual trends

that are currently developing and have a

realistic prospect of going mainstream.

This isn’t to say Farsight is

attempting to predict exactly what

the industry will look like in 20 years.

Instead, they are developing multiple,

plausible scenarios – each of which has

the potential to become a reality.

“Trying to predict the precise shape

of the industry 20 years from now

is a fool’s errand: the forces are too

complex. That’s why our project is

exploring several scenarios – so that we

cast a lens over a range of contrasting

outcomes, all of which

are plausible.

“For example, I can see a world where

there hasn’t been much change at all.

Maybe the tools are a bit more advanced

and there’s more IT in and around

construction sites but fundamentally

the jobs haven’t changed all that much.

On the other hand, I can see an industry

that has been significantly disrupted

by very advanced technologies (like

robotics and artificial intelligence), and

that this disruption has rewritten the job

descriptions of 75% of our workforce,”

says Robert.

Regardless of the degree of change

we see in the industry, Robert believes

it is a near-inevitability that the

workforce will become more highly

skilled and technically specialised. And

this will see the emphasis shift from

skill-sets focussed on manual dexterity

and physical labour, to skill-sets

focussed on the intelligent and precise

use of technology.

“This is a trend we’re already seeing.

The average worker will be increasingly

paid according to her (there will be more

women) ability to work with machines.

So the challenge for the construction

training system is to create workers

with higher levels of technological

literacy. The worker who thrives in the

construction site of the future will be

the one who is comfortable with using

existing technologies and embraces new

technologies as they come online.”

Indeed, machines that can automate

labour-intensive jobs traditionally

undertaken by hard-working humans

are already starting to gain a foothold in

the industry.

Take the robotic tiling machine

developed by researchers at the Future

Cities Laboratory (FCL) in Singapore.

It is able to lay tiles two to three

times faster than a human worker

while maintaining high precision and

consistent quality. The FCL expects

that before long 75% of tiling work will

be automated.

Similarly, ‘Hadrian 105’ the brick

laying robot developed by Perth’s

Fastbrick Robotics promises to

revolutionise the brick laying industry

in more ways than one. The machine

will undoubtably send productivity

levels skyward but, by taking care of

all the heavy work, it is also touted to

significantly improve working conditions

for tradies.

“Hadrian is something that’s going to

improve people’s lives and workplaces

and allow us to do things much more

safely. At the moment there aren’t

many brickies working until they’re 70,

the work’s just too strenuous, but the

expectation these days is that we’ll work

until we’re that age. Most bricklayers

need to find something

else they can do by the time they’re 50

years old. Imagine if they were just

doing artisan work and there was a

machine working on the same site

doing all the heavy work, all the big

repetitious long wall sections – no more

planks, drums, mixers and shovels,”

Fastbrick Robotics CEO Mike Pivac told

Building Connection.

These are just two examples but

we’re likely to see many similar

technologies come into play. Robert

gives driverless robotic technology as an

example – he says it’s quite possible that

the same sort of systems will be used

to operate both driverless cranes and

earthmoving equipment.

But small, portable smart machines

that accomplish fairly routine physical

tasks are not the only things we’re

likely to see on the scene fairly shortly.

Robert suggests it’s also worth keeping

an eye out for ‘exosuits’; wearable

devices that allow humans to lift much

Augmented reality glasses, exosuits and driverless robotics are just some of the technologies we can expect to see being used in the industry before long.

9 6 P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6

heavier items than they can on their own.

These are already in use in the Korean

shipbuilding industry.

Longer term, Robert thinks digital

technology combined with prefabrication

and advanced materials have the

potential to really disrupt the way we

build things.

“There is a plausible future where

many building components are

manufactured in factory conditions

with extremely advanced computer-

controlled machinery, working with very

high performing materials. This is an

industry that looks increasingly like the

automobile supply chain.”

It seems technology will inevitably

march on. But the shape it takes and

the degree to which it pervades the

construction industry largely depends

on how the industry reacts to these

new innovations. It’s not always easy to

embrace a new technology straight off

the bat, especially when it fundamentally

changes the way a certain task is done (if

it’s not broken don’t fi x it, right?).

“Culture is an incredibly important

variable. In fact, we think it could be the

factor around which the whole future of

the industry pivots. Regardless of the

objective merits of a technology – how

much it can reduce risk or increase value

– if the industry doesn’t embrace it, it

will be diffi cult for the technology to get

any traction.

History is littered with examples

of excellent technologies that never

cracked the mainstream. When you dig

into these stories you fi nd the reasons

are basically cultural – attitudes,

perceptions and tastes,” says Robert.

“At the same time, there is a sense in

which technology and change can happen

to us, despite our best efforts to ignore

it. Australia’s manufacturing industry

provides a cautionary example of what

can happen if we bury our heads in the

sand and hope that change will pass us

by, leaving us unscathed.”

If this is the case, our next big

challenge will be adapting training and

education models to suit. If industry

professionals are to be kept up to date

with technologies that are constantly

evolving, education will also have to be

an ongoing process. What is clear at

least, is if machines are taking care of

more of the heavy work, workers will

have more time to devote to education

and up-skilling.

“The training system we have today

won’t be suitable for a world dominated

by technology and extremely specialised

skill-sets. The construction industry

still largely relies on what is effectively

a one-shot training model – the

apprenticeship system.

This model isn’t designed for a world

where technology and products evolve

quickly and radically. Continuous

professional development is widely

accepted in many other industries but it

isn’t a part of our training system. This

will almost certainly need to change,”

says Robert.

> Read the CSQ report at:www.csq.org.au/farsight

As more and more processes in the construction industry become automated, job defi nitions and skills requirements will invariably change.

Have another look. The judges did.

For the second year in a row, the judges for Delivery Magazine’s ‘Van of the year’ awards liked what they saw. “Renault Kangoo is a great little van. It’s comfortable, it’s quiet, it steers, it turns. It’s well equipped too.”

And “After driving the Renault Trafic around Delivery’s test route, I was very tempted to just keep going and take this awesome little load carrier home.”Now you should take a look. Take a test drive at your nearest Renault dealer.

9 8 P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6

TIPS

There can be no doubt about it –

the sharing economy is booming.

As testimony to this, the popular

home-sharing service Airbnb has

predicted it will generate over $US900

million in revenue this year alone.

Alongside this, Uber is spreading like

wildfire and fundamentally changing

how we think about catching a taxi.

Indeed, Juniper Research has

found that sharing economy platform

providers are likely to reap the

benefits of an explosion in service

uptake by the end of the decade. The

research paper Sharing Economy:

Opportunities, Impacts, and Disruptors

2016-2020, goes so far as to predict

popular platforms will see a trebling

of revenues by 2020. It also found

that sharing services will expand

further into emerging markets such as

delivery and manufacturing.

Now, a Sydney company that has

been offering a sharing service for car

rentals has joined forces with vehicle

manufacturer LDV Automotive to

apply the business model to the light

commercial sector.

DriveMyCar started about six years

ago when the company’s founder saw

an obvious gap in the market – there

were a lot of cars sitting around not

being used and a lot of renters who felt

they were paying too much.

The idea is fairly basic: owners who

aren’t using their vehicle can hire it

out through the company to a verified

renter. In turn, the renter gets access

to a wide variety of vehicles at a price

that is reportedly quite a bit lower than

traditional rentals.

The company’s recent partnership

with LDV Automotive has allowed

DriveMyCar to expand its offering to

include light commercial vans. This

means tradies can hire a new G10

one-tonne van directly from the

LDV dealer in Parramatta through

an arrangement that, according to

DriveMyCar CEO Chris Noone, benefits

all parties concerned.

“What we were initially attracted

to was the very high prices for light

commercial vans, you can pay about

$100 a day for an old HiAce van and

we think that’s ridiculous because if

you look at the value of those vehicles

it just doesn’t justify those high prices

– you could rent an Audi for that sort

of price.

“We approached LDV because we

knew that they wanted to make a name

for the vans and we thought that one of

the best ways to build the brand within

Australia was actually to get the vans

out on the street and allow people to

try them.

“LDV just want to get people to

understand what they are and how

good they are and the best way to do

that is get them to drive the

vans around.”

The service is fairly streamlined

with the majority of the paperwork

completed online. All payments,

ID checks and an e-signed rental

agreement are completed online

beforehand.

“Once everything is done online,

the tradie turns up to the dealer (who

knows they’ll be arriving). The van

will be ready to drive away after an

inspection report is done on the van to

check for any damage and the ID of the

person is checked. At the end of the

rental period they bring it back

and carry out another inspection

report. We manage all of the billing

and ID verification in the background,

so it’s a really light touch for the

dealers,” says Chris.

While currently only available in

Parramatta, Sydney, DriveMyCar is

in discussions with several other

manufacturers and hopes to expand

the service into multiple locations

across Australia in the near future.

> DriveMyCar www.drivemycar.com.au

DRIVE MY CARFrom Airbnb to Uber, the

sharing economy is taking off

like never before. DriveMyCar

is Australia’s first peer-to-peer

car rental service and they

have just moved into the light

commercial space in a rather

unconventional way.

DriveMyCar has teamed up with LDV Automotive to create a unique way for tradies to rent light commercial vans.

1800 613 537MFI Service Bodies120 North Road Warragul VIC 3820

[email protected]

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Can be fitted onto any light commercial vehicle

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NO LIFTINGNO STRETCHINGNO WORRIES

*GS Certified to European safety standards. Crash Tested to ECE R17

Speak to usabout theMFI difference

1 0 0 P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6

TIPS

The Australian Engineered Fasteners

and Anchors Council (AEFAC)

Installer Certifi cation Program was

initiated as part of the industry initiative

to improve safety in anchor installation

and to bring it into line with international

practice. The program is based on the

American Concrete Institute (ACI) and the

Concrete Reinforcing Steel Institute (CRSI)

Adhesive Anchor Installer certifi cation

program but extended to include

mechanical anchors and adapted for

Australian practice.

The Adhesive Anchor Installer program

in the US was developed and made

compulsory for installation of overhead

chemical anchors following the failure of

the Boston Big Dig Tunnel in 2006 where

26 tonnes of suspended ceiling panels

collapsed; killing a motorist and causing

a section of the tunnel to be closed for a

long period of time.

Poor installation practice was one

of the primary causes for the Boston

Big Dig Tunnel failure. The following

investigation found chemical in the

installed anchors supporting the ceiling

panels was not mixed properly; water and

voids in chemical were also found, leading

to unreliable performances of those

chemical anchors.

In Australia, the AEFAC is being

proactive by developing a safety

framework: enhancing the specifi cations,

design requirements and installation of

anchors through the SA TS 101:2015 and

AEFAC Installer Certifi cation Program to

mitigate potential failures.

The AEFAC Installer Certifi cation

Program was designed to equip and train

installers with best practice installation.

The program offers a half a day of face-

to-face training where installers are

introduced to the various types of post-

installed anchors and their suitability for

different applications.

Installers are shown the mechanics

of anchors and alerted to performance

sensitivity of different anchor types. For

example, cleanliness of drilled holes is

one of the most important considerations

for chemical anchors. Generally speaking,

a chemical anchor installed in an

uncleaned hole may have 50% reduction

in capacity.

In terms of mechanical anchors, they

are very sensitive to drilled hole diameter

and less sensitive to hole cleanliness than

chemical anchors. Using a worn out drill

bit may damage a mechanical anchor

while using an oversized drill bit will

result in the mechanical anchor not being

able to engage the concrete effectively

resulting in poor performance. Following

the face to face training session,

participants are required to undertake

written and practical exams. The written

exam has 65 multiple choice questions to

be answered in 60 minutes. All questions

in the written exam are covered in the

training.

The practical exam has two

components: a vertical down installation

where participants are required to

demonstrate their knowledge and skills in

performing a chemical anchor installation

according to the manufacturer’s

installation instructions and an overhead

injection using piston plug method.

Participants who pass both the written

and practical exams are awarded

an AEFAC Certifi ed Installer Card

and are listed on the AEFAC website.

Recertifi cation is required initially after

three years and subsequently every fi ve

years to ensure installers are kept up-

to-date.

Proper installation practice is

imperative in ensuring anchors

installed in safety-critical applications

can achieve their intended design

performance. The AEFAC Installer

Certifi cation Program provides general

instructions for commonly used

products and additional product-specifi c

training may be warranted.

> AEFC www.aefac.org.au

ANCHORED TO BEST PRACTICEA new certifi cation program

has been developed to ensure

that fasteners for safety-

critical applications are

installed by competent and

qualifi ed installers. Australian

Engineered Fasteners and

Anchors Council training and

development manager Jessey Lee explains.

VISIT WWW.TRADESTUFF.COM.AU OR PHONE 1800 623 214

GAIL BRIGSY

Australian Timber Formwork Design Manual$26.95 ............................................................................................................ CODE 730This manual presents a systematic approach to the design of concrete framework systems constructed using timber components. It is the result of the co-operative effort of several organisations and individuals.While the major objective of this manual is to simplify the task of formwork design, it is also intended as a technical reference and educational tool. As such, it will be useful to designers, construction contractors, academics, students and any others interested in the systematic design of formwork systems.

1 0 2 P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6

TIPS

Anthony Maunder used to work

as a builder who did a lot of retail

fit-outs for supermarket chains

and shopping centres. He got fed up with

seeing core holes that had undergone

dodgy patch-jobs with paper bags, old bits

of ply or whatever else happened to be

lying around.

“On some jobs – like if a supermarket

wanted to move the fridges after the holes

had been drilled – you’d get up to about

120 core holes needing to be filled. The

amount of different ways I’d seen them

repaired, and all the horror stories I’d

heard where plugs have fallen out, made

me think ‘there’s got to be a better way

than this,’” says Anthony.

This frustration motivated Anthony to

come up with a unique idea. He then took

his idea to his engineer and together they

designed, and later patented, a core hole

repair system that is quite different from

anything else on the market.

Anthony’s ADM Core Hole Repair Kit,

is comprised of a steel plate that plugs

the bottom of the hole and a cap piece

that bridges the top, these are joined by a

threaded bar. The kit also includes grout

to fill the plugged hole.

The kit can be installed in four steps:

STEP 1Place the repair kit head piece in

the centre of the hole, mark a 10mm

clearance and chase the marked area

of concrete out .

STEP 2Measure the hole’s depth and cut the

threaded rod length before screwing

the rod into the repair kit head piece.

STEP 3Apply a bead of silicone or similar

product around the repair kit

cap piece and push onto the slab with

the threaded rod protruding through the

cap hole. Then put the nut and washer

onto the threaded rod and tighten.

STEP 4Mix the supplied grout wand pour into

the core hole before finishing with a

trowel.

The system keeps the floor surface

flush and trafficable and maintains the

structural integrity of the slab and has

also been fire tested to four hours by the

CSIRO in accordance with AS1530.4:2005.

“Hopefully it’ll keep gaining momentum.

We do get a lot of cowboys who still say ‘I

don’t want that crap. I’ll just do it the old

way.’ But in the building industry we just

can’t do that anymore – things have got to

be done properly,” says Anthony.

Several large builders like Watpac and

Hutchinson are already using the ADM

Core Hole Repair Kit because, according

to Anthony, they realise that any costs

incurred up front are quickly offset but

labour time saved and the uniformity of

the end result.

> Core Hole Solutionswww.coreholesolutions.com.au

A HOLE IN ONEEvery now and again a simple,

solid solution to a common

problem comes along that has

everyone else in the industry

asking themselves ‘why the

hell didn’t I think of that?’ Jacob Harris explains.

A small business owner puts everything into their van. Not just their supplies and equipment, but their

passion, hard work and some mad idea hatched one night at 2am. At Volkswagen, we’ve loaded our new

Transporter with innovative features like BlueMotion Technology, a 2.0 litre turbo charged diesel engine,

touch screen audio and rear parking sensors. And whatever else you need to put in, a Volkswagen van

can be customised to suit your business. We put in so much, because you put in so much.

New Transporter. A lot goes into a Volkswagen van.

Includes 5.8m3 capacity and an idea scribbled on a napkin.

volkswagen-commercial.com.au

1 0 4 P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6

TRANSPORTwith Terry Martin

Volkswagen will introduce a comprehensive update for

its Amarok utility towards the end of this year, headlined

by a new-generation V6 turbo-diesel engine that will be

unique in the segment.

Billed as the ‘premium pick-up’ in the one-tonne ute

class – at least until the likes of Mercedes-Benz and Renault

turn up with their respective all-new models – the updated

Amarok has emerged overseas with other significant changes

including improved steering and braking performance, front-

end styling revisions and an upgraded interior that more

closely aligns the workhorse with VW passenger cars.

The Amarok is currently sold with a 2.0l turbo-diesel in

three states of tune: 103kW/340Nm (TDI340), 132kW/400Nm

(TDI400) and 132kW/420Nm (TDI420).

The new oil-burner is a Euro 6-compliant 3.0l (2,967cc) V6

that delivers up to 165kW of power and 550Nm of torque – a

substantial increase on the current range-topping TDI420,

particularly in terms of pulling power. Maximum torque is also

produced at just 1,500rpm (250rpm earlier than the 420).

Australian specifications are still to be confirmed, but in

Europe the V6 TDI will be available in two other states of tune:

120kW and 150kW (torque figures still to be confirmed at time

of writing), paired with either a manual or automatic gearbox.

The latter is an eight-speed unit that in conjunction with the

165kW engine can return fuel economy of 7.6l per 100km on the

European combined test cycle. Acceleration from 0-100km/h is

completed in a claimed 7.9sec, on its way to a

top speed of 193km/h.

Three driveline options have been developed for the new

engine: rear-wheel drive, selectable four-wheel drive and

permanent 4WD with a Torsen differential.

Other mechanical highlights include a new Servotronic

steering system, 17” brake discs fitted to the front axle of the

165kW version (and 16” discs at the rear), together with an

automatic post-collision brake system also along for the ride.

Wheel sizes have also increased across the range.

Volkswagen describes the revised front-end styling as ‘more

athletic-looking’ and will launch the new model – in Europe, at

least – with a specially developed top-spec Aventura variant,

which has 20” alloy wheels, bi-Xenon headlights, a host of LED

lights (daytime runners, licence plate and side sills) and a new

body-coloured sports bar designed to visually shift the double

cab rearwards and extend over a small part of the 2.52m3

load platform.

The Amarok’s cabin has an all-new dashboard more akin

to those seen in VW passenger cars and, depending on the

variant, includes a new multifunction display, upgraded stereo

and navigation systems, improved connectivity and reversing

camera with ‘park pilot’ parking assistance technology.

A new multifunction steering wheel is also employed, along

with new ‘ergoComfort’ seats promising better support and a

broader range of adjustment.

> Volkswagon www.volkswagen-commercial.com.au

VOLKSWAGEN AMAROK

P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6 1 0 5

Holden is preparing to introduce a heavily upgraded

Colorado ute range, promising improved refinement,

new advanced connectivity and safety features and a

distinctive new look – as seen by the Chevrolet version (known as

the S10) already on the road in Brazil.

The South American country is the development hub for

General Motors’ one-tonne utility range, which is built in Thailand

for the Australian market.

However, Australia has still played a significant role behind

the scenes in terms of both engineering and design, and Holden

is confident the upgraded series will take the fight up to fully

redesigned and/or recently upgraded rivals such as the top-

selling Toyota HiLux, Ford Ranger, Nissan Navara and

Mitsubishi Triton.

The styling changes were previewed ahead of the Brazilian

launch at the Bangkok motor show, where two Australian-

designed concepts took centre stage – the Colorado Xtreme ute

and Trailblazer Premier SUV.

While the ‘Trailblazer’ moniker will replace the ute-based

wagon’s Colorado 7 nameplate with this upcoming upgrade, the

Melbourne team’s work on the SUV show car is apparent on the

production version of the ute.

Holden calls it a ‘tough, yet refined appearance’ with more

angular lines (an apparent nod to its American truck DNA) and,

in general, a more sophisticated look via the redesigned grille,

sculptural bonnet and narrower headlight cluster with slim LED

daytime running lamps.

A new range of accessories, many of which were previewed on

the Xtreme concept, have also been developed, including a unique

safari bar, sports bar and alloy wheels.

The Colorado’s cabin has come in for a major overhaul, with

a new-look dash and redesigned centre console that is said to

be more user-friendly and features an 8.0” colour touch-screen

housing the latest version of Holden’s MyLink infotainment

system, including access to Apple CarPlay and Android Auto.

Attention to detail in areas such as materials, fabrics and

finishes is also apparent, particularly with new soft-touch

surfaces and trim inserts that have ‘tailored stitching’ in an effort

to improve interior comfort and classiness.

>Holden www.holden.com.au

HOLDEN COLORADO

COLORADO LS-XWhile a new Colorado

is on its way, Holden

is working overtime

to keep interest up in

the current range, as

demonstrated by a host

of special offers and a

new LS-X variant that

includes higher-grade

equipment such as alloy

sports bar, front fog

lights and 16” alloy wheels.

Priced from $37,990 drive-away and based on the mid-

series LS 4x4 Crew Cab pick-up, the X factor also runs to a

Colorado-branded smoked bonnet protector, unique LS-X

badging and cabin carpet flooring.

A six-speed automatic transmission is included, pushing

maximum torque in the (147kW) 2.8l Duramax 2 turbo-diesel

engine out to 500Nm – up from 440Nm in the six-speed

manual variant.

1 0 6 P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6

Holden Special Vehicles (HSV) is staging one last

hurrah for the natural-breathing version of its high-

performance Maloo ute, bringing back the 6.2l LS3 V8

in a special new ‘SV Black’ edition priced from $62,990 plus

on-road costs.

The lion brand’s fast-car outfit promises this will be the

final ute to feature its 340kW/570Nm version of the naturally

aspirated bent eight, which will be retired in the lead-up to

the closure of Holden’s Australian manufacturing operations

late next year.

This will ultimately see an end to the unique Australian

Commodore-based two-door ute from Holden and HSV,

following Ford’s local production exit which takes place in

October this year.

HSV describes the reintroduction of the LS3, which was

dropped last year when the MY16 Gen-F2 range was launched

with the phenomenal supercharged LSA V8 power plant

(churning out 400kW/671Nm), as an offer of ‘unrivalled value’

and a ‘final buy opportunity’.

Based on the Maloo R8, the SV Black – a moniker not seen

since the 2011 E Series 3 – borrows styling elements from the

LSA-equipped models, including satin black 20” alloy wheels,

black AP Racing forged four-piston brake callipers, black

door surrounds and lower door accents, shadow-chrome

exhaust tips and black badging.

HSV says these features, which are complemented by black

fender vents and mirror scalps, combine to deliver an even

more distinctive and aggressive styling edge to the Maloo,

which might lack in the payload department (at around 500kg)

but more than makes up for it in terms of driving pleasure and

presence on the jobsite.

The cabin treatment is similarly based on the supercharged

models, but with leather-clad sports bucket seats and

unique sill and ID plates. Each vehicle will also be individually

numbered, with the build set at 100 units for Australia and

just two for New Zealand.

The LS3 produces its 340kW peak power at 6,100rpm, while

maximum torque of 570Nm is available from 4,650rpm. It

drives the rear wheels through a TR6060 Tremec six-speed

manual gearbox or, for another $2,500, a 6L80E six-speed

automatic with ‘active select’ mode and paddle shifters.

HSV is also offering 20” SV Rapier forged alloy wheels for

an extra $2,095 and an enhanced driver interface for $1,095.

>HSV www.hsv.com.au

hsv maloo r8 sv black

P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6 1 0 7

Isuzu has launched its new ‘ready to work’ NLR 45-150

Servicepack truck tailored specifically for tradespeople.

The N-series Servicepack has come a long way from

Isuzu’s first Tradepack model in 2003 but 13 years on the basic

formula remains the same; combining the market-leading

Japanese brand’s light-duty truck series (which can be driven

using a standard passenger car licence) with a comprehensive

fit-out designed around the needs of a specialist tradesperson

or contractor.

On-board storage is a highlight of the package, with eight

lockers of various sizes, each fitted with internal LED lighting for

optimum visibility day and night. All up, storage compartment

volume is close to 3.0m3 and security is boosted by full

integration with the vehicle’s central locking system.

Between the two rows of lockers is a central storage area

(measuring 2.08m long and 1.0m wide) with chequer-plate

flooring and six load-rated tie-down hooks, while the integrated-

step towbar assists with access. Rear grab handles and non-slip

step surfaces are also provided.

Priced around $67,000 drive-away, depending on the

Australian state in which it is purchased, the latest Servicepack

is based on the entry level short-wheelbase NLR 45-150 which

has a 4,500kg GVM, 7,000kg GCM, 1,500kg payload and a 2,500kg

maximum braked towing capacity.

It is powered by Isuzu’s Euro 5-compliant 4JJ1-TCS 3.0l four-

cylinder common-rail turbo-diesel engine that delivers 110kW of

power (150PS) at 2,800rpm and 375Nm of torque from 1,600-

2,800rpm. The engine combines with either a five-speed manual

gearbox or a six-speed automated manual transmission (AMT).

Standard safety equipment includes airbags and seatbelt pre-

tensioners for the driver and front passenger, electronic stability

and traction control and front and rear disc brakes with ABS

electronics. A hill-start assist feature is also provided on the

manual gearbox version.

The cab meets with ECE-R29 standards, the headlights have

a cornering function and a reversing camera is also fitted on the

Servicepack.

Mod-cons include Isuzu’s Digital Audio Visual Entertainment

(DAVE) unit with 6.2” touch-screen, DAB+ digital radio and fully

integrated Bluetooth with voice recognition. There is also 4GB

internal storage for music files and USB/SD card and auxiliary

input connections.

The NLR 45-150 measures 5,020mm long (on a 2,490mm

wheelbase), 1,925mm wide and 2,140mm high, which are

relatively compact dimensions for a work truck and which

Isuzu emphasises should fit comfortably into any standard

driveway and garage (or a commercial car park) – an important

consideration for tradies working out of home, and for enabling

close access to the task at hand on domestic jobs.

>Isuzu www.isuzu.com.au

ISUZU NLR 45-150 SERVICEPACK

1 0 8 P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6Every Tool Kit Needs A Metal Pecker, The Tool With 1001 Deconstruction Uses

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HOW IT WORKSThe Metal Pecker’s bolt-cutter sized handles provide far greater cutting leverage than other metal cutting hand tools.

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ORDER TODAY AT

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P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6 1 0 9www.metalpecker.com

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Full length handles provide greater leverage

Precision honed cutting blade

Comfort-grip PVCmoulded handles

Heavy duty construction

Manufactured fromhardened tool steel

Non-slip serrated cutting jaw

Cuts Clean – no swarf

Cutter blade shears the metal between the anvils

1 1 0 P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6

The impasse over distribution of Great Wall Motors

vehicles in Australia, including the Chinese budget

brand’s trade-oriented light commercial vehicles, has

ended, with a new factory-backed operation taking over from

independent importer Ateco Automotive and confi rming that a

new-generation utility is on its way.

Due for release in the fi nal quarter of this year, the new ute

is still under wraps from a local specifi cation point of view,

however the vehicle – to be known as the Steed here – has

received regulatory approval for Australian sales and all

indications are that it will be based on the Wingle 6 already

available in overseas markets.

The newly formed local distributor, Great Wall Motors

Australia (GWMA), has issued photographs of the new ute and

confi rmed that the line-up will be headed by a 4x4 turbo-

diesel variant matched to a six-speed manual transmission,

Borg-Warner ‘torque-on-demand’ four-wheel-drive system

and Eaton-sourced rear differential lock.

This indicates that an automatic transmission may not be

available from launch. GWMA has, however, promised a high

level of specifi cation, including in terms of safety equipment,

with electronic stability control – understood to be a

comprehensive Bosch-developed system – and six airbags to

be fi tted standard.

Only a dual cab body style will be offered at launch, in three

powertrain/driveline combinations: 4x2 petrol and 4x2 and

4x4 diesel.

Other details are still to be provided, but Great Wall Motors’

global website shows that the driving force behind the new-

generation Wingle is a ‘GW4D20’ 2.0l turbo-diesel engine

producing 105kW of power at 4,000rpm and 305Nm of

torque from 1,800-2,800rpm, driving through a six-speed

manual transmission.

The Wingle continues to use a conventional ladder-frame

chassis with independent double-wishbone-type front

suspension up front and a rigid axle with leaf springs at the

rear. Front disc brakes and rear drums are employed, aided

by ABS brakes with electronic brake-force distribution and

brake assist electronics.

Increasingly common equipment such as reversing

camera, rear parking sensors, tyre pressure monitoring

system, auto-dipping rear-view mirror, Bluetooth phone and

audio connectivity, and six-way electrically adjustable driver’s

seat are also available, depending on the model variant.

While improvements in areas such as quality and

refi nement are still to be put

to the test, there is no doubt

that with the higher-grade

safety equipment and more

premium interior fi t-out,

Great Wall will have a suitable

model with which to mount a

fresh attack on the

Australian marketplace.

GWMA has also pledged to

continue to “deliver solutions

to any customer and dealer

issues” meaning that it is

working to ensure it maintains

a broad dealer network and

retains as many past and

present V-series ute owners,

many of whom are tradies,

as possible.

>Great Wall Motorswww.greatwallmotors.com.au

GREAT WALL MOTORS COMEBACK

LDV UTE COMINGAfter handing

over the reins of

Great Wall Motors

to the new factory-

backed distributor,

independent importer

Ateco Automotive is

working with LDV to

boost its Chinese-built

light-commercial range in Australia, including an all-new

workhorse utility.

The still-to-be-named new LDV ute, which will go head-to-

head with other keenly priced pick-ups from the likes of Great

Wall, is currently nearing the end of its development and is

expected to join the current G10 van and V80 van/cab chassis

on sale here in 2017.

P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6 1 1 1

Nissan and Mitsubishi have only recently released their

new-generation utes in Australia, but the Navara

and Triton are set to be built off the same platform

in future following Nissan Motor Company’s purchase of a

controlling 34% stake in the triple-diamond brand.

Renault-Nissan Alliance CEO Carlos Ghosn has confirmed

that it would make sense for the two utilities – both crucial

models in each brand’s respective stable – to share

underpinnings, but emphasised that a separate look and feel

would be maintained.

This philosophy is already being applied to alliance partner

Renault’s forthcoming new ute, which was previewed by the

near-production Alaskan concept and will be built on the

NP300 Navara’s platform.

Mercedes-Benz is also developing a ute based on the same

architecture, so there’s plenty of cross-pollination taking

place in the automotive world that will see a variety of new

utilities become available in Australia before too long.

Note that the France’s PSA Group – the parent company

of Peugeot and Citroen – has also recently revealed that a

one-tonne utility is among a raft of all-new light-commercial

vehicles currently in development and due for release over

the next five years – and that the local distributor, Sime

Darby Motors Group Australia, is working on a case to bring

them here.

Sime Darby has also been in negotiation with the

French factory to bring in the recently revealed Citroen

Dispatch (also known as the Jumpy) and/or Peugeot Expert

mid-size vans.

These are built on PSA’s latest EMP2 platform that

underpins passenger cars such as the Peugeot 308 and

Citroen Grand C4 Picasso – meaning advanced driver-assist

safety and infotainment technology is on board – and were

developed in collaboration with Toyota, which will sell a

version in Europe badged Proace.

Over at Fiat Chrysler Automobiles (FCA), there is a

question mark on the future of its rival Scudo mid-size van

sold in Australia following the unveiling of the Talento in

Europe – Scudo’s fully redesigned replacement, which also

marks a shift in product-sharing partnership from PSA to the

Renault-Nissan Alliance.

FCA Australia says there are no plans to bring the

Talento here, but the local subsidiary has confirmed that a

long-anticipated all-new Jeep ute based on the Wrangler off-

road wagon is well underway and that it is working to offer it

Down Under when it reaches production around 2018 – about

the same time the new utes from Renault and Mercedes will

be entering showrooms.

SPOTLIGHT ON FUTURE MODELS

1 1 2 P L U M B I N G C O N N E C T I O N S P R I N G 2 0 1 6

Mercedes-Benz and Ford have both reinforced the strong

safety credentials for their commercial vans with the

Australasian New Car Assessment Program (ANCAP)

handing down maximum five-star crash-test ratings for the Vito

and Transit Custom respectively.

The Vito’s five-star rating is based on the inclusion of head-

protecting side (curtain) airbags, which are optional equipment.

Without them, the rating falls to four stars, although Mercedes

has advised that it will implement a running change to

production of the Vito, with the curtain airbags fitted standard to

all vehicles built from July 2016.

Standard fitment will see all Vito variants built from

this date secure a five-star rating from the independent

authority, which is considered the key benchmark in determining

the crashworthiness and overall safety of

vehicles in the marketplace.

“For commercial buyers, many of whom are now required by

their employers to have a vehicle with a five-star ANCAP safety

rating, these ratings open the door to a number of new vehicle

choices,” said ANCAP chief executive James Goodwin.

“Mercedes-Benz has taken the responsible action to work

with ANCAP to improve safety and address the four-star

result. This is an encouraging outcome for safety and should be

commended for working quickly to implement these important

safety improvements.”

The latest results see Ford join Mercedes-Benz with five-star

van rankings for the first time, which Mr Goodwin said was an

important consideration for tradespeople.

“The Transit is a popular choice for large and small

commercial operators such as tradespeople,” he said. “Transit

drivers will now have the knowledge their van offers the highest

level of safety.”

The Transit Custom’s rating applies to Australian vehicles

built from March 2014 onwards (or New Zealand variants from

March 2016). The Blue Oval van received 84% for adult occupant

protection and 90% for child occupant protection, while its

pedestrian protection was less impressive, rated as ‘marginal’.

Among the standard safety features on board are dual front,

side chest and side head-protecting curtain airbags for the front

passengers. An advanced seatbelt reminder is also fitted to the

driver’s seat.

Vito’s top rating is based on crash-test data from the related

V-Class and applies to all van and crew cab variants fitted with

curtain airbags, which add to other standard safety features

including dual front airbags. Its adult occupant protection rating

was an excellent 93%, child occupant protection was rated at

87%, while pedestrian protection was deemed ‘acceptable’.

No other rival vans tested by ANCAP have reached this level,

with some achieving four stars – the Toyota HiAce, Hyundai

iLoad, Renault Kangoo and Citroen Berlingo among them – while

others have performed below this mark, including the LDV V80

and Suzuki APV, which have received a three-star result.

A number of one-tonne utes – including the top-selling

Toyota HiLux, Ford Ranger, Holden Colorado, Nissan Navara,

Mitsubishi Triton, Isuzu D-Max, Mazda BT-50 and Volkswagen

Amarok – are also now at the five-star mark (sometimes only

in certain variants) as manufacturers build an increasingly high

level of crash performance into their commercial vehicles, and

as many operators consider the top safety rating as a mandatory

requirement in their purchase decision.

>Mercedes-Benz www.mercedes-benz.com.au

>Ford www.ford.com.au

MERCEDES VITO, FORD TRANSIT CUSTOM

A quick reference and solution handbook This handbook covers broad topics such as pump types and suitability. Emphasis is directed mainly on centrifugal pumps and their characteristics including capacity, head speed, power and effi ciency, supported by charts, tables, formulas and graphs. There is a useful trouble-shooting chart and has installation hints.

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HB 233-2008 Fire Protection Systems TestingWater Conservation HandbookA Handbook to assist in minimizing wastage of water during fi re tests and a companion guide to AS 1851-2005 Maintenance of fi re protection systems and equipment. This Handbook considers the systmes listed which require fl owing water as part of the testing and maintenance, and makes recommendations as to how that water usage can be minimized, reduced and/or recycled.

Domestic Plumbing & Drainage StandardAS/NZS 3500.5.2012 Prepared to provide a suitable Standard for domestic plumbing work associated with buildings not exceeding three fl oors in height. The objective is to describe in a simplifi ed way the installation requirements for hot and cold water services, sanitary plumbing and drainage and stormwater drainage. This standard is a MUST HAVE if you are involved with any domestic plumbing.

Gasfi tting: Plumbing Services SeriesThis text assists the licenced gasfi tter to understand and correctly interpret the Standards laid down in the current code for the installation of gas burning appliances. This new second edition incorporates thorough and wide ranging revisions to bring it up to date with the requirements of the Plumbing and Services Training Package.

Basic SkillsThe third edition of Basic Skills has been completely updated to incorporate the wide ranging revisions that meet the requirements of CPC08. New features include a trade maths chapter for applied plumbing, chapters on sustainability, communication and OHS in the workplace, a competency grid to the Training Package, worksheets and interviews with plumbers.

Solar Hot Water This is a very small book with a lot of big information and will help you with many applications. Plan your own solar hot water system. It gives you an understanding of solar water heaters and the most common models and their features. It also covers retrofi ts, size and site locations, including mains pressure versus low pressure, collectors, tanks, boosting and freeze protection, warranties, rebates and Standards. A very helpful booklet.

Water: not down the drainA guide to using rainwater and greywater at home Water Not Down the Drain is a comprehensive guide to sustainable water use around the home. With Australia experiencing one of its driest phases in history, everyone has to think about how they use the water available to them and fi nd ways to reduce their day to day water use.

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The New Tramex CMEXpert II The Best Concrete Moisture Measuring Instrument just got Better! The CMEXpert II allows for instant non-destructive moisture tests of concrete. Accessories available are Wood Probes for testing wood fl ooring prior to installation. Relative Humidity Probes & Sleeves for in-situ and Hoods for surface RH testing of slabs.

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TRAMEX Moisture Encounter Plus Non-Destructive Moisture Meter For Building Inspection.This is an upgraded version of the world’s most popular and successful non-destructive moisture meter, the Moisture Encounter. It incorporates all the features and benefi ts found in the original Moisture Encounter such as: non-destructive moisture measurement of wood, plastic, drywall, block, brick, roofi ng and most materials found in the building envelope. It uses three ranges of sensitivity; deep signal penetration to detect elevated moisture through most covering materials such as ceramic tile, drywall, carpet, vinyl fl ooring, VCT, fl oor laminates, wall coverings, roof membranes and coatings without damaging or puncturing the materials being tested; rubber electrode pads in direct contact with material being tested for better sensitivity and depth of signal penetration.

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Plumbing & Drainage GuideThis guide explains in simple terms the general principles of the building codes and Standards for sanitary plumbing and drainage in Australia and New Zealand. It is intended as an aid for designers, builders, students and owner/builders. It also serves as a useful reference guide for plumbers, drainers and building offi cials. This book covers most common plumbing and drainage solutions.

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Blokes HealthThis is an absolute gem of a publication and a valuable resource for men of all ages. Written by Dr Bernie Crimmins, Blokes Health provides extremely useful health advice in a simple manner. There aren’t many books you can buy that could actually SAVE YOUR LIFE!

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GAIL BRIGSY

D E L I V E R E D D I R E C T T O Y O U R D O O R

A Guide to Pump SystemsA guide to Pump Systems in Plumbing Services is an Australian fi rst publication specifi cally written for plumbing designers, practitioners, consultants and specifi ers of plumbing installations and equipment involving the use of pumps for all classes of buildings and construction. The content of the handbook includes information on pump systems associated with water supply, rainwater, harvesting, bush fi re protection, sewage, disposal by pumping, special purpose installations and dewatering systems.

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Drainage Plumbing Services Series 3rd EditionDrainage Plumbing Services Series 3rd edition is an important entry into the world of drainage and sanitation history and maintenance. The text provides an overview of how to deal with the collection, treatment and disposal of waste. Common treatment methods and alternative disposal methods are explored in depth and with astute attention to principles, practices and regulations.

$74.50 ..........................................................CODE 392

Pipe Sizing for Building ServicesThis is the key that unlocks the secrets to pipe sizing! Tables provided in Australian Standards are based on minimum requirements for sizing, but this book has tables and charts that will provide an optimal design solution for specifi er, installer and customer. The result will be more effi cient and cost-effective use of materials, faster installation and commissioning, and problem-free solutions for the customer.

$52.50 ..........................................................CODE 701

Good Tiling PracticeThis guide to successful ceramic tiling contains 120 pages of practical, fully illustrated advice on how to avoid tiling failures. Aimed at designers, tilers, inspectors and builders, its 15 chapters cover everything from selecting the right tiles for specifi c purposes, choosing substrates, adhesives and grouts, wet-area requirements, maintenance, swimming pool tiling and ‘troubleshooting’.

$52.50 ..........................................................CODE 320

New Gas Installation Standard plus AmdtsPart 1: General installations (A)

Part 2: LP Gas installations (B)After six years, the building industry can breathe a little easier with the release of the updated AS/NZS 5601. It highlights minimum requirements for the design, installation and commissioning of gas installations and provides ‘deemed to comply’ solutions to promote uniform Standards. If you work with gas, this revised Standard is vital.

$305.00 .................................................... CODE 489A

$205.00 .................................................... CODE 489B

Decks and PergolasConstruction ManualOne of our most sought-after construction manuals, this is an invaluable reference covering every aspect of decks and pergola construction. Includes designing, estimating, building, timber selection charts, fastening & anchoring recommendations, terminology, painting & fi nishing, and preparation of plans for councils.

$28.95 ............................................................CODE 49

HB 230-2008 Rainwater Tank Design and Installation HandbookThis handbook has been developed to provide practical information for the collection, storage and use of rainwater within an urban environment on private residential property. It outlines the minimum standards and performance requirements criteria for all development works associated with rainwater tank installations. It applies to new installations as well as alterations, additions, maintenance and repairs to existing installations.

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Little Red Roofi ng BookRoof cuts and rafter lengths – Hancock’s 10th edition is a very popular, best selling book. With calculations, diagrams and tables it will help you with plumb and side cuts for hip and rafter, down and side purlin cuts and more. Calculations for roof frames, roof cuts and rafter lengths. This 88-page pocket size edition is in metric, updating all the old calculations, and it is a very easy-to-use roofi ng guide which you can use with complete confi dence. This book will earn its keep.

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MANDATORY CPD: TASSIE FIRST... WHERE TO NEXT?

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INSIDE: THE CONSEQUENCES OF BUILDING CONTRACT BREACHES | ARE SECURITY SYSTEMS AS SAFE AS THEY SHOULD BE? | WORLDSKILLS: BUILDING UP YOUNG CAREERS

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