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EXECUTIVE SUMMARY.......................................02
WHAT IS MARKETING.......................................03
EXAMPLES OF MARKETING.............................04
OWN DEFINITION OF MARKETING.......................06................
05 MARKETING CONCEPTS. ..................................07
EXPLANATION OF EACH CONCEPT.......................08
REASON FOR THE DOWNFALL OF CONCEPTS...............09
MARKETING STAGES.........................10
MACRO &MICRO ENVIRONMENT................................12
PESTEL FACTORS....................................13
CONCLUTION........................................14
REFERENCE .................................15
Executive Summary
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The booklet consist of what is marketing and how can we market
a product to the new generation and how does we satisfy the
customers and what kind of products or things are important.
We can know from reading or going through this book how the
marketing concepts are playing there role now a days.
In the marketing process we can know about the production,
product, selling, marketing and societal marketing concepts
briefly with examples. Shortly we can say this concept as 05
marketing concepts. And these concepts are briefly defined and
mainly targeted on the downfall of this concepts.
Next specially focused on marketing stages through an example.
Micro and macro environments play a main role in a business.
If we take some examples for micro environment employees,
managers, suppliers and dealers etc…..and if we consider macro
environment it consists of PESTEL factors’-stands for
political factors E-economic factors S-social &cultural
factors-technological factors E-environmental factors and L-
logical factors .
Now go into and know everything said above briefly.
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What Is Marketing?
Marketing is a process which communicates the value of the
products, goods and services to customers to work with
dealings of buying and selling that product to fulfil human
needs and wants aroused.
Most of the times marketing techniques a used to satisfy the
customers. The company advertises there product through
medias.
Mainly the companies forecast on the customers behavior
pattern marketing satisfies these needs and wants through
exchange processes and building long term relationships.
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Marketing is the activity, set of institutions and processes
of creating, communicating delivering and exchanging
offerings that have value of customers, clients, partners
and society at large.
MARKETING OF THREE WHEELERS
PRODUCT Bajaj three wheeler
PRODUCTION Well finished body. Painted by original paints. Hydraulic new brake system is used. Power double lamps. New MRF tires
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For one liter of petrol it can run 15km and 08km in resoe.
SELLING Finance companies gives a support to the buyer and
seller. Freely registered of third party Insurance. Giving 02 times free service for the three wheeler.
MARKETING Making of new modules. Different types of engines like 2stroke and 4stroke
to satisfy the customers. Availability of spare parts everywhere. One new tire is given freely.
SOCIATAL MARKETING Making of 4stroke vehicles to reduce air pollution. Making of piaggio three wheelers to carry people and
things little more than a normal 3Wheeler. Reducing the price of the three wheelers to sell more
and more.
MARKETING OF IPHONES
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PRODUCT IPhone
PRODUCTION Slim Easy to the hand Less weighted Colors are black, white and grey Battery usage is 3 days Camera is 8 mega pixel
SELLING Warranty of 4 years Free original headphones, charger data cable A protection pouch free..
MARKETING Different types of modules like 3gs, 4s, 5s, 6 and
6plus. Every module are differentiated by shape and look
SOCIATAL MARKETING In this kinds of phones the apple company have
introduced to protect from theft and if it is lost tofind it they have included a system called IEMI number it can show the area where the phone is.
Apple ID is compulsory for the users.
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OWN DEFINITION ON MARKETING
Marketing means making of a new product or a product and
selling for the customers how they want and not thinking
that what we sell and to satisfy their needs and wants
they need.
When we market a product the product must satisfy the
customers .And the company should tell the details about
the product and catch him into the product and when we
satisfy him more and more he will tell the people about
particular product positively and to buy that product.
Marketing is everything you do to place your product or
services in the hands of customers.
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05 MARKETING CONCEPTS
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PRODUCTION CONSEPT
PRODUCT CONCEPT
SELLING CONCEPT
MARKETING CONCEPT
SOCIATAL MARKETING CONCEPT
DEFINITION OF 05 MARKETING CONCEPTS
1. PRODUCTION CONCEPT When the quantity of the production is increased the selling
of the product also increases, because when production is in
large scale its production cost value is low when the
production is in small scale its high costed.
2. PRODUCT CONCEPT
The quality of the product is mainly seen. If the quality is
concerned more, the price also will be high and the budget,
the production will be low.
3. SELLING CONCEPT
Selling which customers need and not to sell what the seller
wants. Most of the sellers how ever try to sell the product
by speaking in cunning way but if the asked product is not
available the customers might broke.
4. MARKETING CONCEPT
This concept is mainly focused on success can be on customer
satisfaction. The production must be sold by what customers
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need. Rather than producing what we want. Producing which
can be sold.
5. SOCITIAL MARKETING CONCEPT
This is not only customer satisfaction but also the society.
This is the latest way of marketing. This concept can bring
more profit. This concept fulfills all the people and the
society.
DOWN FALL OF EACH CONCEPT
1. PRODUCTION CONCEPT
When companies produces a product they produce in small
scales because of that the price was very high therefore it
was a failure.
2. PRODUCT CONCEPT
Here quality is concerned more therefore if the quality is
great the price will be increased. This concept was failure.
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3. SELLING CONCEPT
The sellers and the dealers cell there product which is not
mainly used for the customers. If customers ask some of the
product if the product is not available customers are
unsatisfied. Therefore it was also a failure.
4. MARKETING CONSEPT
Here customer satisfaction was low and the products were
unable to sell regularly. The companies produced only what
they want to sell but the correct opinion is the products
must be produced what can be sold.
5. SOCIATAL MARKETING CONCEPT
The concept was 80% success but in some products society and
eco friendliness is not available. Therefore 20% failure.
MARKETING STAGES
PRODUCTION CONCEPT If we consider the DELL computers in past it was so large,
huge and it occupied more space. Only little amount of
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people use like luxury peoples. They didn’t get an idea how
to make it easy to people.
PRODUCT CONCEPT Then the dell computer production company came to a plan to
make the computer little small and reduce the price. They
designed it very beautifully and made it better than the
other companies. But the computer had some mistakes when
using it so.
SELLING CONCEPT
When they started to sell the product all the computers
were in same manner and the price also was not satisfied.
Same color same design and all were same .costumers was not
satisfied.
MARKETING CONCEPT
This is the main concept the company should work out
more .and then this dell company started to produce new
modules and they introduced the Pentium modules and
different kinds of speed and space .customers satisfied
this because the low quality product was little low in
price so middle people can buy it and the qualified
computers were in high price luxury people buy that.
SOCIATAL MARKETING CONCEPT
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Then a question aroused that the people cannot carry the
computers and cannot use without electricity after that
they tried the laptop which can store current and can carry
anywhere and easy to use not heavy. They did this and they
were succeeded in there trade.
THIS WAS THE POPULATION OF THE DELL COMPANY
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MACRO AND MICRO ENVIRONMENTS
01. MICRO ENVIRONMENT
The business which controls the environment and make changes
in it.Micro environment close to business that have a direct
impact on its business operations and success.
Examples:
1. Employees
2. Suppliers
3. Customers
4. Intermediaries
5. Community
6. Share holders
02. MACRO ENVIRONMENT
The business which cannot control the environment. The
external elements exist outside of a company’s control that
can significantly impact its performance and ability to
compete in its market place.
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PESTEL FACTORS
1. POLITICAL FACTORS
This factors look at how government regulations and legal issues affect a company’s ability to be profitable and successful. Tis section includes political stability, tax guidelines and employment law.
2. ECONOMICAL FACTORS
This factor examines the outside economic issues that can play a role in a company’s success. This would include factors like inflation, interest rates, economic growth, theunemployment rate and polices.
3. SOCIAL-CULTURAL FACTORS
This issue analyze the demographic and cultural aspects of the company’s market. These factors help business to examineconsumer needs and determine what pushes them to make purchases. The items that should examined are population growth rates, age description, religious and ethical factors, life style changes, educational & environmental issues.
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4. TECHNOLOGICAL FACTORS
This factors takes into consideration technology issues thataffect how an organization delivers its product or service to the market place. Specific items to be considered is government spending on technological researches, the life cycle of current technology and the role of the internet.
5. ENVIRONMENTAL FACTORS
In this kind of factor the changes in weather and climate, laws regarding pollution and recycling waste management, useof green or eco-friendly products and practices.
6. LEGAL FACTORS
In legal factors discrimination laws, health and safety laws, consumer protection laws, copyright and patent law.
CONCLUTION
THE BOOKLET REPRESENTS THE MARKETING PROCESS TO UNDERSTAND
BY READING THIS .THIS CONCEPT HAD BEEN SUCCESSED IN MANY
COMPANIES TO PRODUCE THERE PRODUCT AND MARKET TO THE
CUSTOMERS.WHEN READING THIS CAN GET A BRIEF IDEA ABOUT THE
MARKETING.
EXAMPLES ALSO INCLUDED TO UNDERSTAND AND TO GET AN IDEA.
THOSE WHO DON’T KNOW ABOUT THE MARKETING WILL UNDRESTAND
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BY READING THIS
REFERENCE
SOME DETAILS WERE TAKEN FROM FOLLOWING WEBSITES
WWW.WIKIPEDIA.COM
WWW.AMA.ORG
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