Our Comoany

http://www.jetblue.com/about/

Above all else,

JetBlue Airways is dedicated to bringing humanity back to air travel. We strive to make every part of your experience as simpleand as pleasant as possible. Unfortunately, there are times when things do not go as planned. If you're inconvenienced as a result, we think it is important that you know exactly what you can expect from us. That's why we created our Customer Bill of Rights. These Rights will always be subject to the highest level of safety and security for our customers and crewmembers.

General information

JetBlue will notify customers of delays, cancellations and diversions. Notification may be given in any of the following forms: via jetblue.com, telephone, flight information display system, airport announcement, onboard announcement, email or textmessage.

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Compensation

For travel booked through jetblue.com or 1-800-JETBLUE:

If your flight qualifies for compensation, you will receive an email from JetBlue within seven days of your flight's scheduled departure. This will happen automatically and there is no need tocontact JetBlue.

For travel not booked through jetblue.com or 1-800-JETBLUE:

If your flight qualifies for compensation, please call 1-800-JETBLUE (538-2583) seven days or more after your flight's scheduled departure to inquire about potential compensation.

Find out if your flight qualifies for compensation.

Cancellations

All customers whose flight is cancelled by JetBlue will, at the customer’s option:

Receive a full refund OR Reaccommodation on the next available JetBlue flight at no

additional charge or fare.

If JetBlue cancels a flight within 4 hours of scheduled departureand the cancellation is due to a Controllable Irregularity, JetBlue willalso issue the customer a $50 Credit good for future travel on JetBlue.

Delays

Departure Delays

Customers whose flight is delayed due to a Controllable Irregularity areentitled to:

Delay time: Compensation amount

1:30-1:59 $25 credit

2

hours:

2-2:59 hours: $50 credit

3-3:59 hours: $75 credit

4-4:59 hours: $100 credit

5-5:59 hours: One-way trip credit less taxes and fees

6 or more hours:

Roundtrip (or the one-way trip, doubled) trip credit less taxes and fees

Onboard ground delay on departure

Customers who experience an Onboard Ground Delay on departure areentitled to:

Delay time: Compensation amount

3-3:59 hours: $50 credit

4-4:59 hours:

One-way trip credit less taxes and fees (or $50, whichever is greater)

5 or more hours:

Roundtrip (or the one-way trip, doubled) trip credit less taxes and fees

Onboard ground delay on arrival

Customers who experience an onboard ground delay on arrival are entitled compensation good for future travel on JetBlue:

Delay time: Compensation amount

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1-1:59 hours: $50 credit

2 hours or more:

Roundtrip (or the one-way trip, doubled) trip credit less taxes and fees

Accommodation during onboard ground delays

JetBlue will provide customers experiencing an onboard ground delay with 36 channels of DIRECTV®*, food and drink, access to clean restrooms and, as necessary, medical treatment. JetBlue will not permit the aircraft to remain on the tarmac for more than three hours unless the pilot-in-command determines there is a safety or security-related reason for remaining on the tarmac or Air Traffic Control advises the pilot-in-command that returning to the gate or another disembarkation point elsewhere in order to deplane would significantly disrupt airport operations.

*JetBlue will provide free movies on flights that are greater than two hours in duration for customers whose flight is delayed more than 3 hours after scheduled departure.

Inflight entertainment

JetBlue offers 36 channels of DIRECTV®* service on its flights inthe Continental U.S. If our LiveTV™ system is inoperable on flights in the Continental U.S, customers are entitled to a $15 Credit good for future travel on JetBlue.

Overbookings (As defined in JetBlue's Contract of Carriage)

Customers who are involuntarily denied boarding shall receive $1,300.

Last updated: August 2012

*DIRECTV service is not available on flights outside the continental United States; however, where applicable, movies fromJetBlue Features are offered complimentary on these routes.

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These Rights are subject to JetBlue's Contract of Carriage and, as applicable, the operational control of the flight crew, and apply to only JetBlue operated flights.

This document is representative of what is reflected in JetBlue'sContract of Carriage, the legally binding document between JetBlue and its customers.

Promise Program

Program Details

The person seeking to cancel the reservation for flight(s) or package(s) under the Program must:

o Involuntarily lose full time job and submit refund request within 30 days of job loss.

o Be at least 18 years old at the time of refund request.o Be listed as a traveler on the

reservation/itinerary/Getaways package for which a refund issought; and

o Have personally paid for the travel for which a refund is sought.

The Program applies only to un-flown flights that are U.S.-originating oneway or roundtrip, not code-share or interline travel.

Request for a refund must be received by JetBlue via fax no less than 14 days prior to scheduled departure of outbound flight. Theoriginal documents must be mailed and received by JetBlue no later than the departure date of the outbound flight.

Refund valid for up to seven (7) customers traveling on one reservation.

Excludes corporate bookings and group bookings. Excludes the following forms of payment: Gift Cards, Service

Credits, TrueBlue Award Travel, Travel Certificates.

How it works

Download and print Eligibility Letter and Terms Complete all sections of the Eligibility Letter, sign and have it

notarized. Fax and mail completed Eligibility Letter AND Terms to 801-449-

2440, Attn: JetBlue Promise Program (minimum of 14 days prior to

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first date of travel.) Upon fax notification JetBlue will cancel your reservation. Please keep a copy for your records.

DOWNLOAD PROGRAM TERMS & LETTER

Best fare guarantee

We guarantee it! The lowest JetBlue fares are always here on jetblue.com. And if by any chance you find a lower JetBlue fare elsewhere on the same day of purchase, we'll give you a $100 credit good for travel on JetBlue.*

How it works:In order to receive credit for a lower JetBlue fare found, you must:

Purchase a fare online at jetblue.com. Find a lower JetBlue fare (including taxes and fees) on another

website for the exact same flight(s), itinerary, date(s), number of travelers and seat type.

Call Customer Support at 1-800-JETBLUE (538-2583) by 11:59 p.m. ET on the same day of purchase.

Provide the confirmation number of your jetblue.com purchase, thelower fare and the exact URL where you found it.

Customer Support must be able to locate the lower JetBlue fare during your phone call.

Once the lower JetBlue fare is verified, a $100 credit will be issued within 24 hours. Credits are nontransferable, valid for one year from date of issuance, and good for future travel only. They cannot be applied toward the current flight purchase.

Applies to new, air-only JetBlue flight purchases made after November 10, 2010.

Applies only to un-flown, oneway and roundtrip flights originating in the U.S. Does not apply to refundable fares, code-share or interline travel.

Applies only to lower JetBlue fares found for the exact same flight(s), itinerary, date(s), number of passengers and seat type. Does not include differences due to upgrades such as Even More Legroom.

Applies only to online fares available to the general public and with no special discounts.

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Excludes corporate bookings, group bookings, Getaways vacation packages and cruises.

JetBlue reserves the right to deny any claims that cannot be reasonably verified, or for which you have provided incomplete information.

View terms

Getaways 360 support

When you take a JetBlue Getaways vacation, we strive to make every part of your trip feel like, well, a vacation. Unfortunately, there are times when things do not go as planned. If you're inconvenienced as a result, we think it’s important that you know exactly what you can expect from us. That's why we offer customers around-the-clock 360 Support* to ensure you'll enjoy peace of mind on every vacation you book—before and during travel.

*Good for Getaways packages with travel beginning as of 9/20/12.

(http://www.jetblue.com/flying-on-jetblue/customer-protection/)

Awards:

Year Award Source2012 Best Places to Work Glassdoor

2012 Best Domestic Airline Porthole Cruise Magazine award

2012 Best Innovative Consumer Experience Concept or

Airports Council International-North America

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Year Award SourcePractice - Live From T5 Concert Series (ACI-NA)

2012 Ten Best Travel Apps of 2012 SmarterTravel

2012 The new jetblue.com – Best inClass, Gold Aware

W3 Awards, The Interactive Media Awards

2012 Best of the Web Mobile Leaders Compuware

2011 Best Airline Logo TV's NewNowNext Travel Awards

2011 Best Airline Website Booking Experience

U.S. Air Travelers’ Choice Award

2011 Best U.S. Budget Airline About.com

2011 Excellent Web Service 2010 Compuware Gomez Web & Mobile Performance Awards

2011

Best Value Airline (Domestic), Most Customer Friendly Airline, and Best Coach Class Experience

Travel 2011 Editor's Choice Awards

2011 Top Low Cost Airline for Customer Satisfaction JD Power and Associates

2010 Top Low Cost Airline for Customer Satisfaction JD Power and Associates

2010Spot on list of Top Technology Innovators Across America

Information Week 500

2010

Top Rated Large Domestic Airline' for Economy and 'Best In-flight Entertainment' for Domestic Flights

Zagat Airline Survey

2010 Best Cabin AmbiancePassenger Choice Awards™, Airline Passenger Experience Association (APEX)

2010 #1 Airline Brand 2010 Brand Keys Customer Loyalty Engagement Index®

2010 CIO 100 Award Honoree CIO Magazine

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Year Award Source

2010 Best Concessions Program Design (T5/JFK)

ARN's Best Airport and Concessionaires Awards

2010 Most Unique Services (T5/JFK) ARN's Best Airport and Concessionaires Awards

2010 Best Overall Concessions Program (T5/JFK)

ARN's Best Airport and Concessionaires Awards

2010 Best Concessions Management Team (T5/JFK)

ARN's Best Airport and Concessionaires Awards

2010 Best Coach-Class Experience SmarterTravel Editors' Choice Awards

2010 Most Customer-Friendly Airline

SmarterTravel Editors' Choice Awards

2010 Most Pet-Friendly Airline forCarry-on Pets

SmarterTravel Editors' Choice Awards

(http://www.jetblue.com/about/ourcompany/awards.aspx)

History

2011

03/08 JetBlue and LAN partner to offer new interline connections between the Americas

03/22 JetBlue and Virgin Atlantic team up on transatlantic travel 03/29 JetBlue is the official airline of the Boston Red Sox for

eight more seasons 04/14 JetBlue reaches milestone at Boston Logan International

Airport of 100 daily flights 05/02 JetBlue and Icelandair partner to provide new travel

options from North America throughout Europe 05/18 JetBlue announces fifth Dominican destination - La Romana 05/23 JetBlue flies seasonal non-stop service to Anchorage,

Alaska from Long Beach, California 05/26 JetBlue begins non-stop summer service between New York and

Martha’s Vineyard 06/15 JetBlue introduces Even More Space and Even More Speed

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06/16 JetBlue adds service from San Juan, Puerto Rico to St. Thomas and St. Croix

06/30 JetBlue and Qatar Airways announce partnership 07/06 JetBlue announces second destination in Costa Rica -

Liberia 07/16 JetBlue flies between Burbank and Long Beach in #OverThe405

promotion

2010

6/08 Sixth Consecutive JD Power and Associates Award 7/22 JetBlue Airways and EL AL Israel Airlines announce interline

agreement to connect customers between U.S. and Israel 8/17 JetBlue Airways' All You Can Pass returns for a second year 9/08 JetBlue Announces New Service to Providenciales, Turks &

Caicos Islands from New York and Boston 9/20 New York's Hometown Airline JetBlue and Empire State

Development Reveal Co-Branded JetBlue/I LOVE NEW YORK Logo 9/22 JetBlue and ViaSat Announce 21st Century Inflight Broadband

Connectivity 10/14 JetBlue Launches New Advertising and Marketing Campaign:

You Above All 10/15 JetBlue Airways unveils specially painted Airbus A320

aircraft paying homage to the New York Jets 10/18 JetBlue becomes official airline of the Garden and

presenting sponsor of the entrance experience 11/01 JetBlue now flying out of Reagan National Airport in

Washington, D.C. 11 JetBlue’s rewards program, True Blue, celebrates its first

birthday. 11/15 JetBlue Airways and Emirates launch interline agreement 11/17 JetBlue announces new service to Connecticut’s Bradley

International Airport 6/8 JetBlue Airways Welcomed as Official Member of IATA 5/7 JetBlue Airways and South African Airways Proudly Announce

New Interline Agreement 5/3 JetBlue Airways Selects Mullen as Creative and Media Agency-

of-Record 3/31 American Airlines and JetBlue Airways Sign Agreement to

Collaborate at Key East Coast Gateways 3/2 JetBlue Plants Its Flag in New York City with New

Headquarters Location 2/11 JetBlue Airways Celebrates 10th Anniversary

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2009

12/16 JetBlue Airways Announces Plans to Serve Punta Cana, Dominican Republic

11/17 JetBlue Begins the First Nonstop Service Between San Francisco and Fort Lauderdale

11/ 11 JetBlue's Revamped TrueBlue Program Touches Down 11/ 11 JetBlue and Lufthansa Begin Codeshare Operations 11/ 6 Panthers Get Wings: JetBlue Signs on as Official and

Exclusive Airline Partner of the Florida Hockey Team and a PillarPartner of the BankAtlantic Center

11/ 2 Fenway Sports Group Announces JetBlue Airways as Official Airline of Boston College Athletics

10/30 Second Jamaican destination begins: Kingston 10/26 Service to Saint Lucia begins 10/10 "Blueberries," the latest livery design is revealed 10/1 Service to the island of Barbados begins 9/17 Recognized for design excellence by AIGA 9/14 JetBlue earns a perfect score on HRC's Corporate Equality

Index 9/8 JetBlue touches down as official Airline Partner of the New

York Jets 8/12 The All-You-Can-Jet Pass offering one month of unlimited

travel available for only $599 is unveiled 5/21 JetBlue jets to Jamaica with service to Montego Bay 5/19 Becomes official and exclusive airline of Los Angeles Angels

of Anaheim 4/16 Rob Maruster named Chief Operating Officer 3/26 San José, Costa Rica becomes JetBlue's first destination in

Central America 2/17 The JetBlue Promise Program launches: If you lose your job,

we'll refund your fare 1/29 Bogotá, Colombia becomes JetBlue's first South American

destination

2008

12/19 JetBlue becomes the official airline of the Red Sox 10/22 T5 opens its doors to rave reviews 9/10 JetBlue's in-flight entertainment named the best in the

Americas for the second time 9/8 Flights and vacation packages are successfully auctioned on

eBay—an airline first

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8/4 The Worlds Cleanest Travel Pillow and blanket kit is introduced on JetBlue flights

6/17 JetBlue ranked highest in J.D. Power and Associates North America Airline Customer Satisfaction Study

6/2 Movies from six major Hollywood studies now available onboard 5/20 Jetting to Green introduces carbon offsetting and an

alternative fuel partnership 5/13 JetBlue recognized for excellence in design by the

Smithsonian's Cooper-Hewitt National Design Museum 5/1 The Embraer 190 starts jetting on the West Coast 4/8 Goodbye flying...hello jetting! 4/1 Even More Legroom seats now available on JetBlue flights 3/30 Partnership with Aer Lingus begins 3/19 Orlando is named JetBlue's 7th Focus City 3/3 Buy TrueBlue Points service is introduced 2/19 The first A320 with a redesigned cabin joins JetBlue's fleet 2/11 Happy 8th Anniversary, JetBlue! 1/28 Refundable fares are introduced 1/22 Deutsche Lufthansa AG completes stock purchase transaction

for a 19 percent stake in JetBlue 1/17 St. Maarten is added as the newest JetBlue Caribbean

destination 1/10 Service to Puerto Plata in the Dominican Republic begins

2007

12/11 Complimentary in-flight e-mail and instant messaging services are introduced on aircraft BetaBlue, a first among U.S. domestic airlines

11/1 JetBlue goes cashless - credit cards now accepted in flight 10/10 JetBlue named Best U.S. airline by Condé Nast Traveler

readers for the 6th year running 9/24 JetBlue's inflight entertainment is named the best in the

Americas by the World Airline Entertainment Association 8/1 'Times on Air' launches on JetBlue flights 7/31 Bill Me Later becomes the newest payment option for JetBlue

customers 7/3 Woo-Hoo! JetBlue named 'The Official Airline of Springfield'

in celebration of The Simpsons Movie 6/19 JetBlue ranked highest in J.D. Power and Associates North

America Airline Customer Satisfaction Study 6/13 TrueBlue turns five and celebrates its five millionth member 5/24 JetBlue Wings Its Way to Nantucket

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5/24 Saludos, Santo Domingo!...Service to the Dominican capital begins

5/10 Dave Barger is named JetBlue's President & CEO 5/3 San Francisco International Airport joins the JetBlue network 3/28 JetBlue begins service to White Plains, NY 3/23 JetBlue celebrates the arrival of its 100th Airbus A320

aircraft 3/19 JetBlue and Cape Air launch marketing partnership 2/20 JetBlue introduces the JetBlue Customer Bill of Rights—the

first in the airline industry 2/11 Happy Birthday, Blue! JetBlue turns seven 1/4 JetBlue begins service from Chicago to New York and Long

Beach

2006

11/30 Hola Cancun! JetBlue adds its first nonstop service to Mexico

10/3 Columbus Goes Wild for JetBlue: Now Connecting Ohioans to New York City

9/28 The Talk of Tucson: JetBlue Begins Non-Stop Service From theOld Pueblo to New York City

9/21 JetBlue Adds Its Seventh Destination to the Sunshine State: Now Serving Sarasota Bradenton

9/15 Bon Bini, Aruba! JetBlue Launches Service to Its Newest International Destination

9/7 JetBlue launches nonstop flights from New York to Houston/Hobby, TX

8/31 JetBlue begins nonstop service to Nashville, TN 8/17 "Continuously Extending" TrueBlue points are announced for

holders of the JetBlue Card from American Express 7/20 Raleigh-Durham, NC joins the JetBlue network 7/12 JetBlue begins nonstop flights to Charlotte, NC 6/30 JetBlue starts jetting to Pittsburgh, PA 6/15 JetBlue launches service to Jacksonville, FL 6/8 Service begins between New York City and Washington, D.C. is

launched, completing JetBlue service in the New York-Washington-Boston triangle

6/1 JetBlue adds seven new gates to Terminal 6 at JFK, bringing the airline's operations to 21 gates

5/23 JetBlue begins service to Portland, ME 5/4 JetBlue begins first low-fare service to Bermuda 2/11 JetBlue turns six!

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2/2 JetBlue starts service between Boston and the Bahamas 1/24 JetBlue begins offering Dunkin' Donuts coffee onboard all

flights 1/19 JetBlue begins service to Austin, TX from both New York and

Boston 1/19 New nonstop JetBlue service begins between Oakland and Fort

Lauderdale

2005

11/22 JetBlue offers online check in, with online baggage check in, too

11/18 JetBlue launches service between Boston and Washington, D.C./Dulles

11/8 JetBlue begins service with the EMBRAER 190 aircraft on a new route between New York and Boston

11/3 JetBlue introduces JetBlue Getaways, one stop online vacation shopping

10/27 JetBlue adds WNYW-FOX5 to its lineup of live satellite television channels

10/5 JetBlue begins service at Newark International Airport to six destinations in Florida and Puerto Rico

10/1 JetBlue resumes scheduled service to New Orleans after Hurricane Katrina

9/15 JetBlue introduces nonstop service between New York's LaGuardia International Airport and West Palm Beach

9/13 JetBlue becomes first airline to take delivery of the EMBRAER 190

6/20 JetBlue announces partnership with American Express for a cobrand credit card

6/17 JetBlue launches service from JFK to Ponce, Puerto Rico 6/16 JetBlue completes a fleet-wide in-flight entertainment

system upgrade to 36 channels of DIRECTV®—no other airline offersmore live satellite TV options—and first-run movies and bonus features from FOX InFlight

6/6 JetBlue opens state-of-the-art training and support campus atOrlando International Airport

5/24 JetBlue launches service between JFK and Burbank, CA 5/17 JetBlue launches service between JFK and Portland, OR 5/10 JetBlue unveils new 140,000-square-foot hangar and

maintenance facility at JFK 5/3 JetBlue launches new nonstop service between

Washington/Dulles and San Diego

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5/3 JetBlue launches new nonstop service from Boston and both SanJose and Las Vegas

5/3 JetBlue moves to new home in Terminal C at Boston's Logan International Airport

4/26 JetBlue celebrates the opening of a new LiveTV facility at Orlando International Airport

3/4 JetBlue receives FAA's highly coveted Diamond Certificate of Excellence Award

2/11 JetBlue celebrates five years of service and welcomes its 71st Airbus A320

2004

11/1 JetBlue launches service from New York's JFK to Nassau in The Bahamas

10/1 JetBlue launches service between Phoenix and New York's JFK 9/17 JetBlue inaugurates service at New York's LaGuardia airport

with flights to Fort Lauderdale 9/16 JetBlue expands onboard TV line-up to offer up to 36

channels of DIRECTV® programming free at every seat 7/13 JetBlue flies its 25 millionth customer 6/28 JetBlue launches corporate booking tool, CompanyBlue 6/24 JetBlue announces plans to offer up to 71 daily departures

from New York to Florida this fall/winter 6/17 JetBlue launches service between JFK and Santo Domingo in

the Dominican Republic 6/10 JetBlue launches first international service between JFK and

Santiago in the Dominican Republic 6/10 JetBlue launches service between JFK and San Jose, CA 6/8 JetBlue orders 30 more Airbus A320 aircraft with options for

50 more 5/27 JetBlue launches service between JFK and Aguadilla, Puerto

Rico 3/16 JetBlue launches online flight check-in 3/3 JetBlue launches service between Sacramento, CA and JFK 2/11 JetBlue celebrates four years of service! 1/7 JetBlue announces new in-flight entertainment options to be

added: 100 channels of XM Satellite 1/7 JetBlue launches service from Boston to Long Beach, Denver,

Fort Lauderdale, Orlando and Tampa

2003

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11/14 JetBlue takes delivery of its 50th Airbus A320 aircraft 11/13 JetBlue adds two inches more legroom for most customers on

all aircraft 9/10 JetBlue named Best US Airline by Conde Nast Traveler Readers

for the 2nd year running 8/8 JetBlue breaks ground on new JFK hangar complex 6/26 JetBlue launches service between JFK and San Diego, CA 6/10 JetBlue orders 100 Embraer 190 aircraft with options for 100

more 4/24 JetBlue orders 65 more Airbus A320 with options for 50 more 2/11 JetBlue turns three! 1/31 JetBlue reports $54.9 million net income for 2002 1/1 JetBlue flies its 10 millionth customer

2002

11/15 JetBlue launches service between New York's JFK and Las Vegas

11/15 JetBlue adds VH1 Classic, Nickelodeon/Nick at Nite and TV Land to DIRECTV® programming

10/10 JetBlue starts service between Long Beach and Las Vegas (JetBlue's 20th destination)

9/27 JetBlue Airways acquires LiveTV, LLC, provider of airline's inflight satellite TV entertainment system

9/24 JetBlue adds NBC and Telemundo to DIRECTV® programming 9/6 JetBlue commences service between Long Beach and Oakland 6/13 JetBlue launches the TrueBlue customer appreciation program 5/31 JetBlue begins service to San Juan, Puerto Rico 5/1 JetBlue adds service from Washington DC, nonstop to the West

Coast 4/30 JetBlue purchases two more A320s 4/11 JetBlue announces initial public offering of its common

stock 3/7 JetBlue flies its five millionth customer 2/11 JetBlue celebrates its 2nd anniversary! 1/14 JetBlue orders 10 Airbus A320 aircraft valued In excess Of

$500 million

2001

12/19 JetBlue expands service between JFK and Fort Lauderdale, FLto ten daily flights

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11/28 JetBlue launches twice-daily service between Washington DC (Dulles) and Fort Lauderdale, FL

11/9 JetBlue takes delivery of its 20th Airbus A320 aircraft 11/1 JetBlue completes installation of bullet-proof, dead-bolted

cockpit doors across its fleet 8/29 JetBlue launches second focus city in Long Beach, CA with

two daily flights to JFK 7/26 JetBlue starts twice daily service between JFK and New

Orleans, LA 7/18 JetBlue orders up to 48 more Airbus A320 aircraft valued at

$2.5 billion. The airline's fleet order now totals up to 131 new A320 aircraft

5/17 JetBlue inaugurates service between JFK and Denver, CO and adds a daytime flight to Ontario, CA

5/7 JetBlue inaugurates service between JFK and Syracuse, NY, itsthird upstate city

5/1 JetBlue inaugurates service between JFK and Seattle, WA and adds a daytime flight to Oakland, CA

4/26 JetBlue flies its two millionth customer 2/11 JetBlue celebrates its 1st anniversary!

2000

12/21 JetBlue flies its one millionth customer and reports $100 million in flown revenue for 2000

11/18 JetBlue adds service between JFK and Fort Myers, FL 11/17 JetBlue inaugurates service between JFK and Salt Lake City,

UT 11/10 JetBlue takes delivery of its 10th Airbus A320 aircraft 10/18 JetBlue commences flights between JFK and West Palm Beach,

FL 9/7 JetBlue adds service between JFK and Burlington, VT 8/3 JetBlue launches services from JFK to Rochester, NY and

Oakland, CA, in the San Francisco Bay area 7/21 JetBlue commences flights between JFK and Ontario, CA, near

Los Angeles 6/23 JetBlue takes delivery of its 5th Airbus A320 aircraft 6/21 JetBlue begins flights between JFK and Orlando, FL 3/16 JetBlue launches service between JFK and Tampa, FL 2/17 JetBlue adds service between JFK and Buffalo NY 2/11 JetBlue launches operations with its inaugural flight

between JFK and Fort Lauderdale, FL

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2/3 The United States Department of Transport (DOT) issues JetBlue with a Certificate of Public Convenience and Necessity, representing the successful completion of the airline's application processes before both the DOT and the Federal Aviation Administration

1999

12/4 JetBlue takes delivery of its first Airbus A320 aircraft Sept. JetBlue receives an unprecedented exemption for 75 take-off

and landing slots at John F. Kennedy International Airport (JFK) July JetBlue reveals that all its aircraft will offer 24 channels

of live satellite television at every seat, a first for the airline industry

Apr. JetBlue (then known as "New Air") places a $4 billion order with Airbus Industrie for up 75 new A320 aircraft, and commences leasing arrangements for another eight aircraft

Feb. Founder David Neeleman announces plans for his new airline

(http://www.jetblue.com/about/ourcompany/history.aspx)

Jetting to Green

(http://www.jetblue.com/green/)

Reduce, Volunteer, Educate.

WHAT WE BELIEVE

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A cleaner, greener planet is good for us all. At JetBlue, we are working to make a difference to the environment - within our industry and our communities. We believe it is our social responsibility to:

REDUCE our impact

Continually seek ways to go above and beyond current environmental regulations.

Pursue every opportunity to reduce our carbon footprint. Recycle waste and adopt earth-friendly corporate buying

habits, wherever possible.

REDUCE our impact

Continually seek ways to go above and beyond current environmental regulations.

Pursue every opportunity to reduce our carbon footprint. Recycle waste and adopt earth-friendly corporate buying

habits, wherever possible.

EDUCATE ourselves -- and others

Learn from the environmental experts and adopt best practices.

Make protecting the environment part of the daily lives of every JetBlue crewmember.

Challenge our crewmembers to develop and implement new environmentally friendly work practices.

(http://www.jetblue.com/green/whatwebelieve.aspx)

Carbon offsetting is important, but so is decreasing our environmental footprint - wherever it lands - and encouraging

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everyone else to do the same. All JetBlue business travel was offset in 2008 and 2009.

Aircraft

While we operate a new, fuel-efficient fleet, we continue to lookfor ways to safely reduce fuel burn and greenhouse gas (GHG) emissions. Solutions include:

Using one engine to taxi to and from runways Connecting the aircraft to ground power at the gate rather

than using the engines to power air-conditioning, etc. Deploying state-of-the-art technology to develop efficient

routings and reduce flying times Installing lighter aircraft seats and LED lighting

Onboard

JetBlue's onboard experience is designed to give customers everything they need - such as friendly service and innovative amenities - and nothing they don't. That means:

Eliminating disposable headsets (starting June 2008) and encouraging customers to bring their own to enjoy our free inflight entertainment.

Saving paper by not offering an inflight magazine

Airport

At our hometown airport, John F. Kennedy International Airport (JFK), we strive to reduce and recycle waste generated both inside our new, environmentally-friendly terminal (T5) and on thetarmac, including:

Recycling spent jet fuel and oil and oil/fuel filters. This allows us to recycle approximately 1,500 gallons of fuel andoil and some 600 pounds of steel, each month. We hope to expand this program to all our maintenance bases in the nearfuture.

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Working with our concession providers to recycle or re-use cooking oils (not for human consumption)

Using de-icing chemical reduction techniques to minimize theenvironmental impact. (We are approved to use state-of-the-art infrared technology in de-icing to reduce de-icing fluidusage.)

Reducing paper by eliminating paper tickets, ticket holders and large boarding documents and offering small, simple boarding passes.

Partners

Kezner Marine FoundationThroughout 2008, JetBlue is supporting the Kerzner Marine Foundation's The Blue Project which funds coral reef refurbishment and maintenance efforts in the islands of the Bahamas. For every three-night JetBlue Getaways vacation purchased to the Reef Atlantis, JetBlue will donate $50 to the project.

Airbus, Honeywell Aerospace & International Aero EnginesJetBlue has partnered with Airbus, Honeywell Aerospace and International Aero Engines to pursue development of a sustainablebiofuel for use in commercial aircraft. The goal of the partnership is to develop an alternative jet fuel derived from renewable biomass sources - known as second-generation biofuels -that do not compete with existing food production. Research and testing will focus on the conversion of biological materials intoaviation fuel that performs identically to traditional fuels while meeting the stringent performance specifications for commercial aircraft flight.

(http://www.jetblue.com/green/whatweredoing.aspx)

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Carbon Offsetting & Alternatives

We understand that changing your life for the good of the environment can seem challenging. It doesn't have to be. If we all offset or pledge to do One Thing That's Green to reduce our carbon footprint, together we'll make a big difference.

Your carbon footprint is a measure of the greenhouse gas emissions produced from your daily activities, including the energy used to heat your home, make your clothes and food, and fuel your car and air travel.

The average American is responsible for more than 50,000 pounds of carbon dioxide emissions each year. That's about 140 pounds a day!

Here are two ways you can reduce your carbon footprint.

1. Offset your lifestyle todayThrough our partner Carbonfund.org, you can calculate your carbonfootprint and offset it by contributing to greenhouse gas reduction projects.

JetBlue and Carbonfund.org are making it easy for you to help in the fight against climate change by balancing out the emissions created by your flight. You can help by supporting carbon reducing projects, such as a reforestation project in Louisiana and a wind farm in Texas.

Click here to learn more and to offset your travel.

2. Find alternatives to reduce your carbon footprintSpend a few minutes with Earthlab to find out what your carbon footprint and to learn the types of changes you can make in your home, commute, travel, workplace and lifestyle to reduce your footprint. Remember, it's about doing One Thing That's Green.

Click here to go the Earthlab calculator.

(http://www.jetblue.com/green/whatyoucando.aspx)

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Annual Report

JetBlue Announces 2012 Annual Profit

JetBlue Reports Record Fourth Quarter and Full Year Revenues

NEW YORK, Jan. 29, 2013 /PRNewswire/ -- JetBlue Airways Corporation (NASDAQ: JBLU) today reported its results for the fourth quarter and full year 2012:

Operating income of $44 million in the fourth quarter.  This compares to operating income of $83 million in the year-ago period.  For the full year 2012, JetBlue reported operating income of $376 million.  This compares to operating income of $322 million for the full year 2011.

Pre-tax income of $1 million in the fourth quarter.  This compares to pre-tax income of $40 million in the year-ago period.  For the full year 2012, JetBlue reported pre-tax incomeof $209 million.  This compares to a pre-tax income of $145 million for the full year 2011.

Net income for the fourth quarter was $1 million, or $0.00 per diluted share.  This compares to JetBlue's fourth quarter 2011 net income of $23 million, or $0.08 per diluted share.  For the full year 2012, JetBlue reported net income of $128 million, or $0.40 per diluted share.  This compares to net income of $86 million, or $0.28 per diluted share.

"Although Hurricane Sandy negatively impacted fourth quarter results, 2012 was a very good year for JetBlue," said Dave Barger, JetBlue's President and Chief Executive Officer.  "We further solidified our position as New York's Hometown Airline™ while continuing to pursue profitable growth opportunities in Boston and the Caribbean & Latin America, resulting in record revenue performance.  These results reflect the hard work and dedication of our 14,000 crewmembers who deliver exceptional service to our customers every day."

Operational Performance

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JetBlue reported record fourth quarter operating revenues of $1.2 billion despite Hurricane Sandy, which reduced revenue by an estimated $45 million.  Revenue passenger miles for the fourth quarter increased 4.3% to 8.1 billion on a capacity increase of 4.8%, resulting in a fourth quarter load factor of 81.9%, a decrease of 0.3 points year over year. 

Yield per passenger mile in the fourth quarter was 13.47 cents, up 0.2% compared to the fourth quarter of 2011.  Passenger revenue per available seat mile (PRASM) for the fourth quarter 2012 decreased 0.2% year over year to 11.03 cents and operating revenue per available seat mile (RASM) decreased 0.5% year over year to 12.09 cents.

"While we saw a significant decline in demand for air travel following Hurricane Sandy, we are encouraged by more robust demand trends during the December holiday travel period," said Robin Hayes, JetBlue's Chief Commercial Officer.  "We continue to be pleased with the strong performance of our Boston business-oriented markets – an area of significant focus for JetBlue."

Operating expenses for the quarter increased 8.3%, or $87 million, over the prior year period.  JetBlue's operating expense per available seat mile (CASM) for the fourth quarter increased 3.3% year over year to 11.65 cents.  Excluding fuel, CASM increased 4.8% to 7.17 cents.

Over the course of 2012, JetBlue improved its return on investedcapital (ROIC) by approximately one percentage point to 4.8%. "We improved ROIC through a combination of margin expansion and prudent balance sheet management," said Mark Powers, JetBlue's Chief Financial Officer.  "Nonetheless, we recognize there is still significant work to be done to continue improving shareholder returns.  We remain committed to improving ROIC and believe we are on track to do so in 2013."

Fuel Expense and Hedging

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JetBlue continued to hedge fuel to manage price volatility. Specifically, during the fourth quarter JetBlue hedged approximately 27% of its fuel consumption and managed approximately 20% of its fuel consumption using fixed forward price agreements (FFPs), resulting in a realized fuel price of $3.20 per gallon, a 1% increase over fourth quarter 2011 realized fuel price of $3.15. 

JetBlue has managed approximately 18% of its first quarter projected fuel requirements using a combination of FFPs and collars.  Based on the fuel curve as of January 25th, JetBlue expects an average price per gallon of fuel, including the impact of hedges, FFPs and fuel taxes, of $3.23 in the first quarter. 

Balance Sheet Update

JetBlue ended the fourth quarter with approximately $731 millionin unrestricted cash and short term investments.  During the quarter, JetBlue increased its line of credit with Morgan Stanley to $200 million.  In addition, JetBlue maintains a $125 million corporate purchasing line with American Express for jet fuel purchases.

During the fourth quarter, JetBlue prepaid approximately $50 million of debt.  JetBlue recorded a $3 million loss in non-operating income during the quarter in connection with this prepayment.  In addition, JetBlue prepaid $200 million related to 2013 aircraft deliveries and pre-delivery deposits for futureaircraft deliveries in exchange for favorable pricing terms.

Since December 31, 2011, JetBlue has increased the number of unencumbered Airbus A320 aircraft from one to 11 and decreased its total debt balance by approximately $285 million.  "We continue to actively manage our total debt balance and seek to optimize the liquidity on our balance sheet, which we believe will help improve ROIC," said Mr. Powers.

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First Quarter and Full Year Outlook

For the first quarter of 2013, CASM is expected to increase between 1.0% and 3.0% over the year-ago period.  Excluding fuel and profit sharing, CASM in the first quarter is expected to increase between 2.0% and 4.0% year over year. 

CASM for the full year is expected to increase between 1.5% and 3.5% over full year 2012.  Excluding fuel and profit sharing, CASM in 2013 is expected to increase between 1.0% and 3.0% year over year. 

Capacity is expected to increase between 5.5% and 7.5% in the first quarter and for the full year. 

JetBlue will conduct a conference call to discuss its quarterly earnings today, January 29, at 10:00 a.m. Eastern Time.  A live broadcast of the conference call will be available via the internet at http://investor.jetblue.com.

About JetBlue

JetBlue is New York's Hometown Airline ™ with other focus citiesin Boston, Fort Lauderdale, Los Angeles, San Juan, and Orlando. Known for its award-winning service and free TV as much as its low fares, JetBlue offers the most legroom in coach of any U.S. airline (based on average fleet-wide seat pitch) as well as super-spacious Even More Space seats. JetBlue is also America's first and only airline to offer its own Customer Bill of Rights,with meaningful and specific compensation for customers inconvenienced by service disruptions within JetBlue's control. Visit www.jetblue.com/promise for details. JetBlue serves 75 cities with 750 daily flights and plans to launch service to Charleston, South Carolina, Albuquerque, New Mexico, and Philadelphia, Pennsylvania, in 2013, as well as Medellín, Colombia, subject to receipt of government approval. With JetBlue, all seats are assigned, all fares are one-way, and an overnight stay is never required. For information or reservations call 1-800-JETBLUE (1-800-538-2583), TTY/TDD 1-800-

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336-5530, or visit www.jetblue.com.

Forward Looking Statements

This press release contains statements of a forward-looking nature which represent our management's beliefs and assumptions concerning future events. When used in this document and in documents incorporated herein by reference, the words "expects,""plans," "anticipates," "indicates," "believes," "forecast," "guidance," "outlook," "may," "will," "should," "seeks," "targets" and similar expressions are intended to identify forward-looking statements. Forward-looking statements involve risks, uncertainties and assumptions, and are based on information currently available to us. Actual results may differmaterially from those expressed in the forward-looking statements due to many factors, including, without limitation, our extremely competitive industry; volatility in financial and credit markets which could affect our ability to obtain debt and/or lease financing or to raise funds through debt or equity issuances; increases in fuel prices, maintenance costs and interest rates; our ability to implement our growth strategy, including the ability to operate reliably the EMBRAER 190 aircraft and our new terminal at JFK; our significant fixed obligations; our ability to attract and retain qualified personnel and maintain our culture as we grow; our reliance on high daily aircraft utilization; our dependence on the New York metropolitan market and the effect of increased congestion in this market; our reliance on automated systems and technology; our being subject to potential unionization; our reliance on a limited number of suppliers; changes in or additional governmentregulation; changes in our industry due to other airlines' financial condition; a continuance of the economic recessionary conditions in the U.S. or a further economic downturn leading toa continuing or accelerated decrease in demand for domestic and business air travel; and external geopolitical events and conditions. Further information concerning these and other factors is contained in the Company's Securities and Exchange Commission filings, including but not limited to, the Company's

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2011 Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. We undertake no obligation to update any forward-looking statements to reflect events or circumstances that may arise after the date of this release.

Regulation G Reconciliations

Consolidated operating cost per available seat mile, excluding fuel and profit sharing (CASM Ex-Fuel and Profit Sharing) and return on invested capital (ROIC) are non-GAAP financial measures that we use as measures of our performance. 

CASM is a common metric used in the airline industry.  We exclude aircraft fuel and related taxes and profit sharing from operating cost per available seat mile to determine CASM Ex-Fueland Profit Sharing. We believe that CASM Ex-Fuel and Profit Sharing provides investors the ability to measure financial performance excluding items beyond our control, such as (i) fuelcosts, which are subject to many economic and political factors beyond our control, and (ii) profit sharing, which is sensitive to volatility in earnings.  We believe this measure is more indicative of our ability to manage costs and is more comparableto measures reported by other major airlines.  We are unable to reconcile projected CASM Ex-Fuel and Profit Sharing as the nature or amount of excluded items are only estimated at this time.

ROIC is a non-GAAP financial measure that we believe provides useful supplemental information for management and investors by measuring the effectiveness of our operations' use of invested capital to generate profits. We use ROIC to track how much valuewe are creating for our shareholders as it represents an important financial metric that we believe provides meaningful information as to how well we generate cash flow relative to thecapital invested in our business.

We believe these non-GAAP measures provide a more meaningful comparison of our results to others in the airline industry and our prior year results.  Investors should consider these non-

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GAAP financial measures in addition to, and not as a substitute for, our financial performance measures prepared in accordance with GAAP.  It should be noted as well that our non-GAAP information may be different from the non-GAAP information provided by other companies. 

See "Non GAAP Financial Measures" appearing in the tables following this press release for reconciliation of these non-GAAP measures to their nearest comparable GAAP measure.

 

JETBLUE AIRWAYS CORPORATIONCONSOLIDATED STATEMENTS OF OPERATIONS

(in millions, except share and per share amounts)(unaudited)

Three MonthsEnded

Twelve MonthsEnded

December 31,Percent December 31,

Percent

2012 2011Change 2012 2011

Change

OPERATING REVENUES

Passenger

$     1,08

9

$    1,04

1 4.6

$     4,55

0

$    4,08

011.

5

Other 105 105 0.7 432 424 2.0

Total operating revenues

1,194

1,146 4.2

4,982

4,504

10.6

OPERATING EXPENSES

Aircraft fuel and relatedtaxes 442 418 5.9

1,806

1,664 8.6

Salaries, wages and benefits 262 241 8.6

1,044 947

10.3

Landing fees and other rents 66 60 9.9 277 245

12.8

Depreciation and amortization 68 62 9.3 258 233

10.5

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Aircraft rent 32 33(5.0

) 130 135(3.6

)

Sales and marketing 52 54(1.0

) 204 199 3.0

Maintenance materials andrepairs 80 62

27.3 338 227

48.4

Other operating expenses 148 13311.

8 549 532 3.2

Total operating expenses

1,150

1,063 8.3

4,606

4,182

10.1

OPERATING INCOME 44 83(47.

5) 376 322 16.6

Operating margin 3.7 % 7.3 % (3.6)pts. 7.5 % 7.1 % 0.4

pts.

OTHER INCOME (EXPENSE)

Interest expense (43) (46)(7.8

) (176)(179

)(2.0

)

Capitalized interest 2 213.

1 8 541.

3

Interest income and other (2) 1(261.6) 1 (3)

(128.8)

Total other income (expense) (43) (43) 0.1 (167)

(177)

(5.5)

INCOME BEFORE INCOME TAXES 1 40 209 145

Pre-tax margin 0.1 % 3.5 % (3.4)pts. 4.2 % 3.2 % 1.0

pts.

Income tax expense  - 17 81 59

NET INCOME$          

1$        

23$        

128$        

86

EARNINGS PER COMMON SHARE:

Basic$          

-$     0.08

$       0.45

$      0.31

Diluted$          

-$     0.08

$       0.40

$      0.28

Weighted average shares outstanding (thousands):

Basic282,677

279,904

282,317

278,689

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Diluted284,521

342,870

344,129

346,467

 

JETBLUE AIRWAYS CORPORATIONCOMPARATIVE OPERATING STATISTICS

 Three MonthsEnded

Twelve MonthsEnded

December 31,

Percent December 31,

Percent

2012 2011

Change 2012 2011

Change

Revenue passengers (thousands) 7,018

6,693

4.9

28,956

26,370

9.8

Revenue passenger miles (millions) 8,083

7,750

4.3

33,563

30,698

9.3

Available seat miles (ASMs) (millions) 9,874

9,425

4.8

40,075

37,232

7.6

Load factor 81.9 % 82.2 %(0.3)

pts. 83.8 % 82.4 %

1.4

pts.

Aircraft utilization (hours per day) 11.3 11.5

(1.0) 11.8 11.7

1.1

Average fare

$                155.1

7

$          155.

60

(0.3)

$                157.1

1

$           154.

741.5

Yield per passenger mile (cents) 13.47

13.44

0.2 13.55

13.29

2.0

Passenger revenue per ASM (cents) 11.03

11.05

(0.2) 11.35

10.96

3.6

Operating revenue per ASM (cents)  12.09

12.16

(0.5) 12.43

12.10

2.8

Operating expense per ASM (cents)  11.65

11.27

3.3 11.49

11.23

2.3

Operating expense per ASM,excluding fuel (cents)  7.17 6.85

4.8 6.99 6.76

3.3

Operating expense per ASM,excluding fuel and profit sharing (cents) (c) 7.26 6.85

6.0 6.98 6.76

3.2

Airline operating expense per ASM (cents) (a) 11.91

11.10

7.3 11.34

11.06

2.5

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Departures65,06

262,0

094.9

264,600

243,446

8.7

Average stage length (miles) 1,089

1,090

(0.1) 1,085

1,091

(0.5)

Average number of operating aircraft during period 177.8

167.9

5.9 173.9

164.9

5.4

Average fuel cost per gallon

$                   3.20

$              3.15

1.3

$                   3.21

$               3.17

1.2

Fuel gallons consumed (millions) 138 133

4.5 563 525

7.3

Full-time equivalent employees at period end (a)

12,070

11,733

2.9

(a)  Excludes operating expenses and employees of LiveTV, LLC, which are unrelated to our airline operations.

SELECTED CONSOLIDATED BALANCE SHEET DATA

(in millions)December31,

December31,

2012 2011

Cash and cashequivalents

$                    182

$               673

Total investment securities 685 591

Total assets 7,0707,07

1

Total debt 2,8513,13

6

Stockholders'equity 1,888

1,757

SOURCE:  JetBlue Airways Corporation

 

 

 

NON-GAAP FINANCIAL MEASURES (c)

(dollars in millions, per ASM data in cents)

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Reconciliation of Operating expense per ASM, excluding fuel and profit sharing

 Three Months Ended

 December 31,

2012 2011

$ per ASM $perASM

Total operating expenses$    1,150 11.65

$    1,063 11.27

Less: Aircraft fuel and related taxes 442 4.48 418 4.42

Operating expenses, excluding fuel 708 7.17 645 6.85

Less: Profit sharing  (8) (0.09) - -

Operating expense, excluding fuel & profit sharing

$       716 7.26

$       645 6.85

 Twelve Months Ended

December 31,

2012 2011

$ per ASM $perASM

Total operating expenses$    4,606 11.49

$    4,182 11.23

Less: Aircraft fuel and related taxes 1,806 4.50 1,664 4.47

Operating expenses, excluding fuel 2,800 6.99 2,518 6.76

Less: Profit sharing  3 0.01 - -

Operating expense, excluding fuel & profit sharing

$    2,797 6.98

$    2,518 6.76

Reconciliation of Return on Invested Capital

Twelve Months EndedDecember 31,

2012 2011

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Numerator

Operating Income$      

376$      

322

     Add: Interest income and other 1 (3)

     Add: Interest component of capitalized aircraft rent (b) 68 71

Subtotal 445 390

     Less: Income tax expense impact 172 153

Operating Income After Tax, Adjusted 273 237

Denominator

Average Stockholders' equity 1,822 1,705

Average total debt 2,994 3,085

Capitalized aircraft rent (b) 913 947

Invested Capital 5,729 5,737

Return on Invested Capital 4.8% 4.1%(b) Capitalized Aircraft Rent

Aircraft rent, as reported 130 135

Capitalized aircraft rent (7 * Aircraft rent) 913 947

Interest component of capitalized aircraft rent (Imputed interest at 7.5%) 68 71

(c)

Refer to our "Regulation G Reconciliations" note at the end of our Earnings Release for more information on these non-GAAP measures

 SOURCE JetBlue Airways Corporation

(http://investor.jetblue.com/phoenix.zhtml?c=131045&p=irol-newsArticle&ID=1778805&highlight=)

(http://investor.jetblue.com/phoenix.zhtml?c=131045&p=irol-news&nyo=0)

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JetBlue Promotions & Sponsorships (http://www.jetblue.com/about/promotions/)

Our goal is to align with partners that have similar brand attributes, provide us with a strong return on investment, and have unique promotional concepts.

Each city receives a different level of marketing support based on the size of the operation.

JetBlue Promotions & Sponsorships

Arnold Palmer Invitational Barclays Center BB&T Center Boston Red Sox Boston Marathon Broadway Across America - Boston David Ortiz Golf Classic Florida Panthers Fort Lauderdale Marathon Long Beach Marathon

Long Beach State University Athletics Long Beach Symphony Los Angeles Angels of Anaheim New York City Triathlon New York Jets New York Comedy Festival NYC Puerto Rican Day Parade Orlando Hispanic Expo

Randall Island Puerto Plata Community Event Real Salt Lake TD Garden Tribeca Film Festival Tropfest USA University of Connecticut Basketball

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University of Southern California Athletics

(http://www.jetblue.com/about/promotions/about_promoCurrentPromos.aspx)  

How to submit a proposal

Due to the significant amount of proposals received on a day to day basis, all submissions now must be sent through our online submission process at www.jetblue.com/sponsorships.

How to submit a proposal

We use a submission system powered by Sponsorwise which is designed to help you provide the information we need to make a prompt and informed decision. We do not accept email, fax or mailsolicitations and ask you submit your request at least 3 months prior to your event. In order to ensure that all opportunities are given the highest consideration, we ask for your patience during the evaluation process which may take eight to ten weeks. To make it easier for you, once you register, you'll be able to log on and view the status of your request.

If you are interested in submitting a proposal for a promotion, sponsorship or event opportunity we ask that you visit jetblue.com/sponsorships.

If you would like to submit a request for charity donations please visit jetblue.com/wecare. Please keep in mind we will needa 501C3 number in order to evaluate your request.

Traditionally, we do not sponsor:

Anything that conflicts with JetBlue's s core values of fun, passion, caring, integrity, and most importantly, safety.

Political parties that include both candidates and campaigns Religious organizations/affiliations

(http://www.jetblue.com/about/promotions/about_promoGetSpons.aspx)

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 The JetBlue Challenge

Find out what The JetBlue Challenge is and what makes it the bestgolf enhancement package on the market today!

Why join the JetBlue Challenge?

How would you like to conduct golf tournaments that entertain your guests while simultaneously generate revenue?Would you like to have a one stop shop for all of your golf tournament needs? Would you like to have quality prizes for all of your par three prize holes? An exciting shootout opportunity for qualifying players? Colana Sports Group, Inc. (CSG) can provide you with such a program. The JetBlue Challenge (JBC) is a successful golf tournament enhancement program that is revolutionizing the industry. Our program provides assistance to charities, country clubs, and golf tournament organizers.

The JetBlue Challenge is the only hole-in-one golf tournament prize package designed with your needs in mind! Each par 3 has two contests. The first is for a hole-in-one where the player may choose a golf vacation to any of our JBC resorts including airfare. This is followed by the closest to the pin contest on each of the par three prize holes. After the rounds, one of the closest to the pin winners is deemed the JetBlue Challenge Champion either by utilizing the 150-yard, $50,000 hole-in-one Shoot-Out or by actual closest measurement of the finalists. Whichever option you choose, the JetBlue Challenge Champion receives apremium glass etched trophy.

The JBC program is designed to provide you with all the tools necessary for you to conduct a successful golf tournament, it is up to you to custom design it to cater to your tournament needs. The JBC is unique for it is the only hole-in-one prize package with charity fundraising in mind. You can not and will not find a better value anywhere. We are confident that your guests will enjoy The JetBlue Challenge experience and will want to commit to your golf tournament year after year.

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(http://www.jetblue.com/about/promotions/about_promoJBChall.aspx)

Board of Directors

David  BargerDirector

Jens BischofDirector

Peter  BoneparthDirector

David  CheckettsDirector

Virginia  GambaleDirector

Stephan GemkowDirector

Ellen JewettDirector

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Gen. (Ret.) Stanley McChrystal Director

Joel  PetersonChairman

Ann Rhoades Director

Frank  SicaVice Chairman

Management

David   Barger Chief Executive Officer, President, and Director

Mark   Powers Chief Financial Officer

Eash SundaramChief Information Officer

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Joanna   Geraghty Executive Vice President and Chief People Officer

Robin   Hayes Executive Vice President and Chief Commercial Officer

James   Hnat Executive Vice President, Corporate Affairs, General Counsel and Corporate Secretary

Rob   Maruster Executive Vice President and Chief Operating Officer

       Standing Board Committee Composition

Director AuditCommittee

CompensationCommittee

CorporateGovernance andNominatingCommittee

AirlineSafety

Committee

David Barger      

Jens Bischof        

Peter Boneparth      

David Checketts      

Virginia Gambale      

Stephan Gemkow      

Ellen Jewett      

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Gen. (Ret.) StanleyMcChrystal  

Joel Peterson      

Ann Rhoades      

Frank Sica    

  - Chair - Member    

(http://investor.jetblue.com/phoenix.zhtml?c=131045&p=irol-governance)

Work Here

More than the other guys

If you're looking for a job where your career, your passion, and your sense of fun are all important then you've landed at the right place. At JetBlue we've built an award-winning brand based on delivering value, service, style and comfort to our customers — and to our crewmembers. And, by hiring people who share our vision, we've created a place where people enjoy coming to work.

From our great company culture to our excellent benefits

More culture - our values aren't just words on a plaque, we live by them

More benefits - for now and the future More traveling - flight benefits for you and your loved ones More diversity - we're a mix of many nationalities and walks of

life More style - we like to make a statement with our innovative

product, state-of-the-art facilities and fashionable uniforms More to brag about - ranked "Highest in Customer Satisfaction

Among Low-Cost Carriers in North America" by J.D. Power and Associates for eight years in a row

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Please note: JetBlue Airways accepts applications and other documents regarding employment solely through our website. At JetBlue Airways, we respect your privacy. Theinformation you provide to us through this website shall be handled in accordance with our privacy policy. (http://www.jetblue.com/work-here/)

Diversity

Diversity is one of JetBlue's strengths and a foundation of the company's creative and innovative spirit. It's a fundamental partof the JetBlue experience, enabling us to better anticipate, understand and meet the needs of our customers.

We value the breadth and wealth of personal and professional experience that our crewmembers bring to JetBlue as we're all unique and individual. To ensure JetBlue's continued success, we're focused on hiring crewmembers based on the quality of theirexperience, skills, work record, education, attitude and character, without regard for their identification, or perceived identification, with any group or classification of people.

JetBlue's commitment to equal opportunity employment includes recruiting, hiring and reasonable accommodation of qualified crewmembers who are differently abled. Our crewmembers are encouraged to participate in outreach activities devoted to providing education and information about the employment of people with disabilities. We also remain committed to providing appropriate and reasonable accommodation for any crewmembers who may become disabled while employed at JetBlue.

Here you will find a company that is also committed to the employment of veterans and not only values military experience, but actively works to support our nation's armed forces. We recognize the specialized skill sets that veterans bring to the table and believe these skills unite perfectly with our values that we strive to achieve everyday.

JetBlue is an equal opportunity employer committed to recognizingand developing the value of all its crewmembers. (http://www.jetblue.com/work-here/diversity.aspx)

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Benefits

The rewards of joining the JetBlue crew include access to a superior package of benefits.

Complete information on benefits and pricing will be provided upon hire. Here are highlights of the program:

Maximize your health

Medical insurance Full-time prescription coverage Dental insurance Vision insurance Group legal Flexible spending Life insurance Short-term disability insurance Long-term disability insurance Pilot loss of license Health risk assessment Disease management programs

Maximize your wealth

401(k) plan Roth 401(k) Self-directed accounts (SDA) Guaranteed profit Sharing (not available to LiveTV®) Stock purchase plan (not available to LiveTV®) Airline credit union Voluntary discount programs Free and reduced rate standby travel on JetBlue flights Discounted standby travel on other airlines

(http://www.jetblue.com/work-here/benefits.aspx)

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