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Ied milano delimano tvs project research 2014

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Revised  Calendar  23rd  of  July  21st  of  May  

ALLIGNMENT  &  LEARNING  

Design  Brief  (reframing  the  brief)  &  OpportuniBes  IdenBficaBon  Customer  Journey  DefiniBon-­‐  Flow  Diagrams-­‐  5E  

User  Experience  Understanding  

KICK-­‐OFF  (21st  of  May)  

W1   W2   21   28-­‐29   9-­‐11   7  18-­‐19   23-­‐25   2-­‐3  

RESEARCH  (PRIMARY  AND  SECONDARY)  

ANALYSIS  &  SYNTHESIS  

ENVISIONIG  AND  CONCEPTS  DEPLOYMENT  (CODE  ENVISIONING  AND  CONCEPTS)  

STRATEGY  

DESIGN  

DEVELOPMENT    

DEPLOYMENT  

Preliminary  Design  ExploraBon  and  ConceptualizaBon  of  3  DirecBons  SelecBon  of  the  most  promising  DirecBon      

Client  Background  Data    CollecBon  and  Review  User  Experience  Understanding  

loop  1  and  2    of    selected  product    development  through  models  and  IllustraBons  

loop  1  and  2    of    selected  product  refinement    through    3d  files,  study  models  

Final  PPT  presentaBon  final  model    2D-­‐3D  files  lustraBons-­‐renderings    

7-­‐9   7  11-­‐16   21-­‐23  

May   July  

1   2   3   4   5   6   7  0   8   9  

August  

REFINEMENT  

4-­‐5  

June   September  

4th  of  July  

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Launched  in  2012,  a  range  of  Italian-­‐  made  ceramic  cookware.  As  per  our  conversaBons  with  the  company  and  our  analysis,    these  are  the  company’s  most  relevant  characterisBcs:�

       HEALTH  is  WEALTH!                CERAMIC  COOKWARE  as  UNIQUE  SELLING  PROPOSITION;                INNOVATIVE  and  ENJOYABLE  COOKING  is  the  experience  the  brand  delivers;              BASIC  COLOUR  PALETTES  is  part  of  the  design  language;            STORY  TELLING  is  the  way  to  communicate  with  the  customers;    

COMMUNICATION  BRAND  VALUES  :  Stylish,  Ideal  for  families,  Forward  looking,  Part  of  healthy  lifestyle,  VersaBle,  PracBcal  and  Enjoyable.      

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ANALYSIS  (BROAD)  

SYNTHESIS  (SPECIFIC)  

DESIGN

 THINKING    

(PERCEPTION)  

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BRAND  

TAGLINE  Eat  befer,                                                  Live  befer   Perfect  every  Bme   Life  tastes  great  

The  future  of  tradiBon      

Good  living  italian  style  

TONE  OF  VOICE  Market  leader  cooking  systems  

Higher  level  cooking  easier  

Unique  experiences   Culinary  tradi\on  

Manufacturers  Lower  price  segment      

 BRAND  

TAGLINE  Good  food  deserves  

Ideas  you  cant  live  without  

Savor  the  good  life   Con  te  in  cucina  

Pleasure  to  cook  with  delimano   Yes,  you're  right  

TONE  OF  VOICE  

Authen\city,  originality  and  innova\on  

Bea\ng  heart  of  any  home  

Enjoy  healthy  cooking  and  tasty  

Environmental  friendly  

Healthy  and  enjoyable  cooking  

Affordable  quality  design  

 BRAND  

TAGLINE  Live  befer,  live  

longer   Forever  befer   Reliability   Passion  for  living   Cooking  with  passion  

TONE  OF  VOICE  Proud  of  the  products  

Perfect  match  of  design  across  

range  

Reliability  Func\onal  

Modern  Design  

Increase  quality  of  life.  "Al  dente"  

teaste  Affordable.  Less  

decision  ,  more  life  

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Understanding  of  current  Delimano  market  presence/product  offering  and  idenBficaBon  of  direct  compeBtors�

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Understand  compeBtors’  product  offering,  producBon  technologies,  features  and  highlight  related  interesBng  soluBons  11  

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InteresBng  features,  can  be  explored  by  delimano.  13  

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Color  palefe  

-­‐  5  main  colors  -­‐  Orange  as  brand  color  

Gesture  and  shape  factor  

-­‐  Soj  and  reassuring  shapes  

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-­‐Market  is  crowded  &  quite  homogenous   �-­‐Delimano  posiBoning  is  in  line  with  the  brand  proposi\on  &  product  offering  15  

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       HEALTH  is  WEALTH!                  CERAMIC  COOKWARE  is  the  UNIQUE  SELLING  POINT                    HEALTHY  and  ENJOYABLE  COOKING  is  the  experience  the  brand  deliver                              BASIC  COLOUR  PALETTES  is  part  of  the  design  language            STORY  TELLING  is  the  way  to  communicate  with  the  customers        

brand  value  validated  throughout  the  research  

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Acquire  interesBng  product  details  that  gives  an  iconic  and  added  feature  that  provides  a  SPACE  SAVING  SOLUTION,  FACILITATE  IN  COOKING,  etc.        Scope  for  expansion  to  have  A  WIDER  RANGE  OF  PRODUCT  OFFERINGS  

Further  develop  ENJOYABLE  COOKING  EXPERIENCE    

Work  with  alternaBves  or  opBons  for  Colors  ,  Materials  &  Finishing  soluBons  in  order  TO  OBTAIN  A  CONSISTENT  DESIGN  LANGUAGE  

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-­‐ Pan  as  most  sold  product  and  the  one  that  people  change  more  ojen.        More  opportuniBes  to  develop  easy  to  use  and  versaBle  products.  -­‐ For  our  target  is  aestheBc  has  the  same  relevance  of  funcBonality.  -­‐ Cooking  in  a  healthy  way  saving  Bme  and  money  as  main  concerns    

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Design Trends Design Trend Research Areas of Interest

HEALTH  

KITCHEN    TOOLS  

HEALTHY  COOKING  

FOOD    TRENDS  

KITCHEN  ENVIRONMENT  

NEW  PRODUCTS  

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Food Trends Research Macroareas

Russia  Estonia  Latvia  

Lithuania  

Ukraine  Poland  

Czech  Republic  Slovakia  Hungary  Moldova  

Romania  Slovenia  Croa\a  

Bosnia  &  Herzegovina  Serbia  Bulgaria  

Montenegro  Albania  Kosovo  

Macedonia  Turkey  

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Sources

To  understand  people’s  eaBng  habits  we  focused  on  the  tradiBonal  food  of  each  country  and  what  they  eat  actually  

Touristic Websites

Info Websites Blogs Books

User Interviews/Debriefs

Food Trends Research Sources

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Traditional Main Receipes Russia, Estonia, Latvia, Lithuania Food Trends Research Traditional Cuisines

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Traditional Receipes Ukraine, Poland, Czech Republic, Slovakia, Hungary Moldova

Food Trends Research Traditional Cuisines

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Traditional Receipes Romania, Slovenia, Croatia, Bosnia & Herzegovina, Serbia, Bulgaria, Montenegro, Albania, Kosovo, Macedonia, Turkey

Food Trends Research Traditional Cuisines

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Connected  with  the  approach  we  asked  for  kitchen  pictures  to  focus  on  the  kitchen  environment,  but  we  had  just  two  pictures’  cases  so  we  really  don’t  know  how  proceed.  

dumplings  

meat  fish  potato      kebab  

soap  pancake  

sausage  

beans   Jelly  meat  

Borek              polenta        dolma  

Food Trends Research Common Ingredients and meals

Ajer  analyzing  all  the  countries  where  Delimano  operates,  we  found  out  that  despite  all  the  cultural  and  geographic  differences,  there  are  some  shared  foods  among  them,  listed  above.    The  result  shows  us  that  same  ingredients  are  used  in  all  the  areas,  but  for  different  recipes.  

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Geographical  map  divided  into  the  three  main  areas:  SOUTH                                                                                                                                                                                                MIDDLE                                                                                                                                                                                                NORTH  NORTH:  hedonisBc  approach,  hearty  recipes,  colder  weather    MIDDLE:  tradiBonal  food  influences  by  global  trends,  modern  approach  (blogs…),  innovaBon  of  tradiBonal  recipes,  quickly  eaten  food  consume  SOUTH:  more  occidental  approach,  local  food  markets,  care  about  BIO  and  organic  food,  presence  of  TV  show  and  food  entertainment  

Cold  Weather  Hedonis\c  Approach  (Taste  first  of  all)  

Hearty  Recipes  (single  courses)  No  Canned/Pre-­‐prepeared  Food  

Tradi\onal  VS  Global  Modern  Approach  (blogs,  etc.)  

Revisita\on  of  Tradi\onal  Recipes    Quick  Tradi\onal  Food  

No  Canned/Pre-­‐prepeared  Food  

More  «Western»  Countries  Local  Food  Markets  

Interest  in  Bio/Organic  Food  Tv  Shows  and  «Food  Entertainment»  No  Canned/Pre-­‐prepeared  Food  

Another  substan\al  difference  between  the  areas  is  the  cultural  approach  to  food  itself  

Food Trends Research Different Approach

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In  a  geographic  map  we  will  show  the  common  and  specific  area  TRENDS  

TradiBonal  food  is  appreciated  but    rarely  cooked  due  to:  -­‐Time  -­‐Difficulty  

People  is  moving  to  global  food  because  of  its:  -­‐  Fast  prepara\on  -­‐  Take  away  -­‐  Simple  ingredients    

Thanks  to  primary  research  we  were  able  to  idenBfy  what  is  actually  eaten  in  the  daily  rou\ne  of  people’s  lives  

Food Trends Research Global Foods

Sandwich  

Pancakes  

Salad   Meat  and  Potatoes   Rice   Pasta  

Pizza  

Soup  Chicken  with  Vegetables  

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-­‐  Small  but  well  organized  spaces  for  tools  -­‐  Cooking  tools  are  displayed  in  the  kitchen    -­‐  Objects  are  hanged  near  the  cooking  area  -­‐  One  kitchen  for  different  people  with      different  cooking  habits    -­‐  Kitchen  is  merging  with  other  rooms  

Design Trend Research Kitchen Environment

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- Colours

Neutral  colours  are  the  most  used  due  to  a  feeling  of  «cleanliness»  and  to  personalize  the  space,  strong  colours  are  combined.  

“  Colour  and  Space  ”  Kitchen  Design  research  by  Peter  Ørntoj  &  Mie  Frey  Damgaard      

Design Trends - Colours Design Trend Research Kitchen Environment - Colours

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- Tools

-­‐  Emphasis  of  design  in  the  touching      parts  (materials  and  finishings)  -­‐  Preference  for  specific  usage  tools  -­‐  Strong  and  nice  colours  because  the      tools  are  shown  in  the  kitchen  

Design Trends - Tools Design Trend Research Kitchen Tools

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- Health

-­‐  Awareness  about  «what»  is  eaten  -­‐  Increasing  concern  about  food  intolerances    -­‐  Cooking  habits  stricly  related  to      health  and  special  diets  (coeliac      disease,  etc.)  -­‐  AfenBon  to  condiments  and  calories  

Design Trends - Health Design Trend Research Healthy Cooking

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Easy  preparaBon  and  saving  \me    

Cooking  different  foods  at  the  same  \me�

Versa\le  usage  of  the  cookware  

Easy  way  of  preparing  tradiBonal  food  

Aesthe\c  and  pleasing  shapes/materials  

Sharing  the  cooking  experience  

Son  hues  with  strong  color  combinaBons  

Design Trend Research Opportunities

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Users Mapping – Defining the cross

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Users Mapping Respondents

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Life stage tension

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Time/effort tension

There’s  not  a  substan\al  difference  between  the  Bme  effort  dedicated  to  cook  of  the  different  users.  

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Clusters Connecting the answers, the common values from the interviews and the survey we created six subcategories

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Consumer Archetypes

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LIFESTAGE/  VALUES  /  ASPIRATIONS  /  BEHAVIORS  WITHIN  THE  KITCHEN  ENVIRONMENT  

RESEARCH  QUOTES  

OVERVIEW  VISUAL  PROFILE  

Consumer Archetypes – Structure Overview

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-­‐   The  selected  (orange)  archetypes  are  the  closest  to  actual  Delimano  brand  values  and  product  offering  49  

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-­‐   Delimano  could  extend  their  target    including  passionate  chefs  and  occasional  cookers  by  developing  specific  products  that  address  more  specifically  their  needs  and  aspiraBons  50  

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-­‐ Connect    prepare/cooking    products  with  other  steps  of  the  Kitchen  Journey    

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Improve  efficiency  of  the  tools  in                                  the  cooking  experience.    Time  saving.    Improve  cooking  experience.    Favour  an  healthy  way  of  cooking.    Improve  the  organizaBon/storage  of  the  tools  in  the  kitchen.    Improve  social  interac\on.  Sharing.    Specific  tool  for  specific  recipe.      

   

Versa\le  usage.    Help  to  be  careful  about  different  diets.    Help  to  cook  as  less  as  possible.    Start  up/gin  kit.    Technology  integraBon  in  the  cooking  journey.    Extend  the  cookware  journey.      Avoid  mess  in  the  kitchen  when  users  are  cooking  (Favour  organizaBon  and  management  of  the  tools)    Professional  appearance,  but  affordable  price.      

Users Research

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