31
[ If you know how it works, you are not the user. I can make your products work for the user. ] www.twoangstroms.com daniel drew turner INTERACTION DESIGN AND USER RESEARCH [ ]

Failcon ddt draft0

Embed Size (px)

DESCRIPTION

Draft of talk for Oaklean FailCon talk.

Citation preview

Page 1: Failcon ddt draft0

[If you know how it works, you are not the user.

I can make your products work for the user.]

www.twoangstroms.com

daniel drew turner INTERACTION DESIGN AND USER RESEARCH[ ]

Page 2: Failcon ddt draft0

[ ]www.twoangstroms.com

http://society6.com/stephdillon/eager-beaver-shm_print#1=45

Page 3: Failcon ddt draft0

[ ]www.twoangstroms.com

Page 4: Failcon ddt draft0

[ ]Here’s

my story

www.twoangstroms.com

Page 5: Failcon ddt draft0

daniel drew turner MISSION AND METHOD

[ ]DO

NOT DO

THIS

www.twoangstroms.com

Page 6: Failcon ddt draft0

Summer of 2010

[

]

[

]

www.twoangstroms.com

Page 7: Failcon ddt draft0

Summer of 2010

[

]

[

]

www.twoangstroms.com

Page 8: Failcon ddt draft0

Summer of 2010

[

]

[

]

www.twoangstroms.com

Page 9: Failcon ddt draft0

Summer of 2010

[

]

[

]

www.twoangstroms.com

Page 10: Failcon ddt draft0

Summer of 2010

[

]

[

]

www.twoangstroms.com

Page 11: Failcon ddt draft0

Summer of 2010

[

]

[

]

www.twoangstroms.com

Page 12: Failcon ddt draft0

Summer of 2010

[

]

[

]

www.twoangstroms.com

Page 13: Failcon ddt draft0

The Project

[

]

[

]

www.twoangstroms.com

"Revamp the web site"

Page 14: Failcon ddt draft0

The Project

[

]

[

]

www.twoangstroms.com

"Revamp the web site"

Page 15: Failcon ddt draft0

The Project

[

]

[

]

www.twoangstroms.com

"Revamp the web site"

http://londoneducation.uk.com/services/hr-systems/

Page 16: Failcon ddt draft0

The Project

[

]

[

]

www.twoangstroms.com

"Revamp the web site"

http://londoneducation.uk.com/services/hr-systems/

http://sd.keepcalm-o-matic.co.uk/i/keep-calm-we-are-a-super-hr-team.png

Page 17: Failcon ddt draft0

The Site www.twoangstroms.com

Page 18: Failcon ddt draft0

The Site www.twoangstroms.com

Page 19: Failcon ddt draft0

The Site

[ ]

www.twoangstroms.com

wiiiiiiidebodyA lot of clicks down, up,

then down again

Page 20: Failcon ddt draft0

The Revamp www.twoangstroms.com

Page 21: Failcon ddt draft0

The Revamp www.twoangstroms.com

Page 22: Failcon ddt draft0

The Revamp www.twoangstroms.com

[ ]before [ ]after

Page 23: Failcon ddt draft0

The Process

[

]

[

]

www.twoangstroms.com

researched user mental models

prototyped based on user data

tested prototypes with users

iterated design based on data

Page 24: Failcon ddt draft0

The Process

[

]

[

]

www.twoangstroms.com

researched user mental models

prototyped based on user data

tested prototypes with users

iterated design based on data

So?

Page 25: Failcon ddt draft0

The Reaction www.twoangstroms.com

] ]NOT ACTUAL BOSS OR REACTIONhttp://www.npr.org/2008/10/09/95558471/songs-for-a-drab-and-unfulfilling-existence

Page 26: Failcon ddt draft0

The Lessons

[

]

[

]

www.twoangstroms.com

Page 27: Failcon ddt draft0

The Lessons

[

]

[

]

www.twoangstroms.com

you may not know all the users

Page 28: Failcon ddt draft0

The Lessons

[

]

[

]

www.twoangstroms.com

you may not know all the users

ID them throughout the

product "lifecycle"

Page 29: Failcon ddt draft0

The Lessons

[

]

[

]

www.twoangstroms.com

you may not know all the users

ID them throughout the

product "lifecycle"

co-opt the hell out of them

Page 30: Failcon ddt draft0

The Lessons

[

]

[

]

www.twoangstroms.com

you may not know all the users

ID them throughout the

product "lifecycle"

co-opt the hell out of them

cross-discipline, see also "Lean UX"

Page 31: Failcon ddt draft0

[Let’s get together.

I want to help you change the world.]

www.twoangstroms.com

daniel drew turner INTERACTION DESIGN AND USER RESEARCH[ ]

@ddt [email protected] www.twoangstroms.com