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Draft of talk for Oaklean FailCon talk.
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[If you know how it works, you are not the user.
I can make your products work for the user.]
www.twoangstroms.com
daniel drew turner INTERACTION DESIGN AND USER RESEARCH[ ]
[ ]www.twoangstroms.com
http://society6.com/stephdillon/eager-beaver-shm_print#1=45
[ ]www.twoangstroms.com
[ ]Here’s
my story
www.twoangstroms.com
daniel drew turner MISSION AND METHOD
[ ]DO
NOT DO
THIS
www.twoangstroms.com
Summer of 2010
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Summer of 2010
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Summer of 2010
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Summer of 2010
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Summer of 2010
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Summer of 2010
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Summer of 2010
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The Project
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"Revamp the web site"
The Project
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"Revamp the web site"
The Project
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"Revamp the web site"
http://londoneducation.uk.com/services/hr-systems/
The Project
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"Revamp the web site"
http://londoneducation.uk.com/services/hr-systems/
http://sd.keepcalm-o-matic.co.uk/i/keep-calm-we-are-a-super-hr-team.png
The Site www.twoangstroms.com
The Site www.twoangstroms.com
The Site
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www.twoangstroms.com
wiiiiiiidebodyA lot of clicks down, up,
then down again
The Revamp www.twoangstroms.com
The Revamp www.twoangstroms.com
The Revamp www.twoangstroms.com
[ ]before [ ]after
The Process
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researched user mental models
prototyped based on user data
tested prototypes with users
iterated design based on data
The Process
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www.twoangstroms.com
researched user mental models
prototyped based on user data
tested prototypes with users
iterated design based on data
So?
The Reaction www.twoangstroms.com
] ]NOT ACTUAL BOSS OR REACTIONhttp://www.npr.org/2008/10/09/95558471/songs-for-a-drab-and-unfulfilling-existence
The Lessons
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The Lessons
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you may not know all the users
The Lessons
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you may not know all the users
ID them throughout the
product "lifecycle"
The Lessons
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you may not know all the users
ID them throughout the
product "lifecycle"
co-opt the hell out of them
The Lessons
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www.twoangstroms.com
you may not know all the users
ID them throughout the
product "lifecycle"
co-opt the hell out of them
cross-discipline, see also "Lean UX"
[Let’s get together.
I want to help you change the world.]
www.twoangstroms.com
daniel drew turner INTERACTION DESIGN AND USER RESEARCH[ ]
@ddt [email protected] www.twoangstroms.com