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Presentation to Minnesota Recreation and Parks Association 2011. Focusing on leading with a sense of purpose and defining actions in terms of core values of public service.
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Framing the Value of Parks and Recreation
MRPA Annual Conference 2011: Back to our Future September 22, 2011
“Business ethics is so…negative.”
Empower others to improve the world
Learning across Contexts
Among my teachers…
Agenda
• The Power of Purpose
• Values for Public Service
• The Ethics of Engagement
• Sisyphus angered gods through a variety of antics. “Accounts vary.”
• His sentence was the worst thing the storytellers could imagine for a smart, engaged person.
Way, way back to our future: Learning from Sisyphus
Purpose
Expectations
Performance
Pride
A virtuous cycle
Examples Abound
Aspects of our Purpose
ELA’s Foundational Values for Public Agencies
• Excellent Public Service
• Sound Stewardship of Resources
• Fairness
Excellent Public Service
• Valuable contributions to the community • Attentive to community needs • Leadership in establishing community
priorities • Pervasive professionalism: competence and
service – External: Follow-up, appearance, etc. – Internal: Ongoing improvement
Sound Stewardship of Resources
• Thoughtful expenditures: – Aimed at sufficiency. – Attentive to total cost and value
• Investments and expenditures linked to mission and community priorities.
• Maintenance and conservation. • Commitment to ongoing improvement. • Informing community of true value proposition.
Fairness
• Consistent treatment • Safety, adequate materials and
equipment • Honest and open information sharing • Appreciation for time and effort • Respect
Please share your thoughts.
Current value set based on
50+ working groups and
interviews.
Do you have something to
add?
651-646-1512
The Old Employment Model: “Master-Slave”
See Eugene Genovese, The Political Economy of Slavery: Studies in the Economy and the Society of the Slave South, 1965.
Not all slavery
structures were/are the same.
Slavery didn’t
pay off for anyone
Measuring Engagement
• Retention • Safety • Customer Service • Productivity • Profitability
Source: Gallup Q12 Summary
• Clear expectations for performance
• Adequate materials and equipment
• Ability to succeed in assigned roles
• A supervisor who cares about subordinates • Co-workers committed to quality work • Opportunities to learn and grow
Source: Gallup Q12 Summary
Employee Engagement Drivers
Best Practices from Hospice Care
• Group sessions to process, share (and grieve).
• Individual relationships pervade teams and enterprise.
• Culture of mutual support and awareness
The oldest leadership seminar
• Safety and comfort
• Tactical information
• Problem-solving
• Strategic decisions
• Who are we???
If we aren’t telling stories, others surely
are!
Thank you for your attention!
Chad Weinstein
Ethical Leaders in Action, LLC
651-646-1512
“We enable ethical leaders to achieve
extraordinary results”
