www.twisummit .eu

imai masaaki

huntzinger & vellemajim/johnHead of Operations PostNord Logistics, was the driving force behind 7% annual increase in productivity and 50% in volume. The basis has been employee involvement, the Shingo Model, Lean concepts, and the TWI program.

bicheno johnAs founder of the world’s first MSc in lean, a Shingo Prize assessor and certified TWI trainer, Bicheno will present some cases from Shingo Prize recipients. He will illustrate how Shingo and TWI make a formidable pair

TWI SUMMIT

Summit Day 1 Tuesday 17 November

Welcome & Opening Keynote: Masaaki Imai, Kaizen Institute Founder “TWI as the Starting Point to Becoming Lean”

Implementing TWI in a Busy Administration Unit

Kasper Willemann & Sanne Berit Hansen Danske Bank, DK

Job Methods & Toyota KataPatrick Graupp

TWI Institute, USA

Reducing Variation in the Public SectorMorten Boris Larsen & Thomas Ilskov

Odense Kommune, DK

Work Smarter not HarderGitte Primdal & Mathias Ulvsgärd-Hansted

Kopenhagen Fur, DK

Walking the Talk: From Pilot to Creating a TWI Culture

Denis Becker Gemalto, UK

NEW Lessons in Healthcare… Why Care?

Skip Steward Baptist Memorial Health Care, USA

Afternoon Keynote: A Conversation with Jim Huntzinger and John Vellema

Breaking Through the Culture in an Old Government Owned Company

Per Albrektsen PostNord, DK

KATA at HP Tronic: Creating a Habit of Taking Small Steps

Linus Brodén HP Tronic, SE

Getting to Standard Work in Healthcare

Martha PurrierVirginia Mason, USA

How PostNord Spots, Develops and Evaluates Their Talents

Karen Stenholt Post Nord, DK

How a Volkswagen (VW) Supplier uses TWI JM to improve their Kaizen Culture

Martin Macko Tower Automotive, CZ

TWI: Relevant for Healthcare?Ronald Aalbersberg

Tweesteden Ziekenhuis, NL

The Bumpy Road Towards Professional Training

Jesper Sorensen IdealCombi, DK

Making Daily Improvements with KATAOle Jacobsen

Haldor Topsøe, DK

Every Person Deserves a Good Boss! Cultivating compassionate and skillful leaders using Job Relations.

Dave Hyem & Listiarini McNichollThe Boeing Company, USA

TWI Geek Meetup & Kata Geek MeetupOptional Dinner. Drinks, dinner, special presentation

Summit Day 2 Wednesday 18 November

Morning Keynote: John Bicheno, Author “The Lean Toolbox” ”How the TWI Programs Support Your Shingo Journey”

TWI: How Method, Local Support and Inter-nal Systems Develop Good Employees

Uwe PatockGeberit Mapress GmbH, DE

Leaders or Caretakers?John Lovell

B/E Aerospace, UK

The Power of Introducing TWI at Novartis PharmOps SteinBernhard Behle

Novartis, CH

TWI as a Part of the LEAN Puzzle and Daily Business

Tomás Otradovský Hartmann – RICO a.s.

From Resistance to Openness Through Relations

Michael Sløk & Rolf Vagner Amcor Flexibles, DK

Operational Training in Novo Nordisk A/S – a TWI inspired approach to ensure stable &

effective processes in cGMP complianceJeppe Albaek Thomsen, Novo Nordisk, DK

Afternoon Keynote: Jacob Manori, Head of Operation PostNord Logiostics “A Leader’s Role in a TWI Transformation”Closing Remarks from Your Hosts: effektivitet.dk, Business Through People, Lean FrontiersSummit Meet-up. Here’s your chance to set the agenda! You will have the opportunity to discuss subjects of your choice with fellow participants.

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Jim & John will have a conversation about why is it so hard to get Lean to stick. Why do so many start up, but only last for a few years? What do successful companies do? What do we need to think of differently today?

Mr. Imai worked closely with Taiichi Ohno, who developed the Toyota Production System – now called lean thinking. Mr. Imai was first to tell about this remarkable leadership principles in several books. Founder of Kaizen Institute.

jakobmanori

OPTIONALTWI SUMMIT

TWI Job Relations (JR): Building positive employee relations, increasing cooperation and motivation, and effectively resolving conflictJob Relations teaches the foundations of positive employee relations. Developing and maintaining these good relationships prevents pro-blems from arising and is paramount to earn loyalty and cooperation from others. When problems do arise, Job Relations teaches a proven method of getting the facts, weighing options, deciding, taking action, and checking results.Benefits experienced from practicing Job Relations include increased productivity, improved attendance, better morale, and higher employee retention rates.

TWI Job Instruction (JI): Quickly training employees to do a job correctly, safely, and conscientiouslyJob Instruction is designed to develop basic stability of your processes (standard work). This program teaches the method to instruct an operator how to perform a job correctly, safely and conscientiously. As is frequently the case, most processes are performed by various workers using different methods. Job Instruction requires you identify the “one best way”, teach the process to this one way, and thereby creates a standard methodBenefits experienced when practicing Job Instruction are reduced training time, less scrap and rework, fewer accidents, and increased job satisfaction.

TWI Job Methods (JM):Improving the way jobs are done for continual improvementJob Methods will enhance most team based continuous improvement programs by delivering a high volume of small incremental impro-vements from individuals. Job Methods provides a system to get the most out of manpower, machines and materials currently available. It conditions and develops individuals to breakdown a job to its details and eliminates wasteful tasks, combines and rearranges necessary tasks and simplifies those tasks that are required.Job Methods yields significant benefits including reduced cost through productivity gains, increased throughput, and reduced work in process.

You have experience with TWI You work in helthcare

TWI OR Health Care- Workshops Monday 16 November

Best Practice Training Methods in Health Care:Case Studies and Hands-On Practice

Skip Steward, Baptist Memorial Health Care, USA

Getting to Standard Work in Healthcare Martha Purrier, Virgina Mason Mesical, USA

You are new within TWI

KATA Workshop OR Company Tours Thursday 19 November

Lean Kata Simulation WorkshopJoakim Bjurström

”New and fun way of learning Toyota KATA trough simulating

everyday problems”

Company Tour #1 Haldor TopsøeHans Grundtoft

Novo Nordisk Kim Hartmann-Bossen

Company Tour #2Danske BankPeter Højvig

PostNord Kim Poulsen

Introduction to TWI: The Foundation for Sustainable Standard Work

Scott Curtis & John Vellema, TWI Institute & TWI Institute Scandinavia, USA & DK

7 Steps of Implementing TWI: Getting Started with TWI

Scott Curtis & John Vellema, TWI Institute & TWI Institute Scandinavia, USA & DK

TWI Job Methods: Where Kaizen Began:Patrick Graupp, TWI Institute, USA

TWI Problem Solving-Leveraging the Po-wer of the ”J” Programs

Patrick Graupp, TWI Institute, USA

NOTE: Maximum 10 participants in each class - so register now!

TWI 10 Hour J Classes Wednesday 18 -Friday 20 November

Job RelationsFacilitated by Carla Latijnhouwers

TWI Institute GermanyFive Sessions Over 2-1/2 Days

Job InstructionsFacilitated by Agata Pawlukojc

TWI Institute SpainFive Sessions Over 2-1/2 Days

Job MethodsFacilitated by Jitka TejnorovaTWI Institute Czech Republic

Five Sessions Over 2-1/2 Days

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You are new within KATA Visit two companyes in one day Visit two companyes in one day

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Group RateGroups of 5-9 get 15% off the standard registration fee of €1320 per person when using “groupsmall” as their Promo Code. Excludes workshops, tours, and “J” Classes.Groups of 10 or more get 20% off the standard registration fee of €1320 per person when using “grouplarge” as their Promo Code. Excludes workshops, tours, and “J” Classes.

Academic DiscountFull-time professors and students, not working for companies, are eligible for a 65% discount off the standard rate. Register using Promo Code “edu” to receive this discount. This policy will be strictly enforced as a benefit to full-time students preparing for future careers, or full-time professors responsible for teaching the next generation of business professionals.

Cancellation PolicyFull refunds will be issued, minus a €150 processing fee, if cancellation is received on or before 60 days prior to the Summit start date. If cancellation is received within 30 to 60 days of the Summit date a 50% refund will be issued. No refunds are available within 30 days of the Summit start date. Substitutions are allowed without penalty.

All prices are excl. VAT