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Get a peek into the culture and beliefs at online community software company, Socious. Learn about the words we live by and aspire to as we serve our customers businesses, association, & user groups) and each other. These slides are a living document. They contain the values conveyed by a company’s people and their actions.We created The Socious Way because we want to work for a company that we love. We are sharing our values to stand behind our brand, attract the best people to join our team (and keep them), and share our values with our customers and partners. This code in only the beginning. It is the way that we live out these values in our leadership, words, and actions that make this document meaningful. About Socious Socious provide online community software and services that help organizations strengthen relationships with customers, members, partners, and employees. Learn more at www.socious.com and follow us on Twitter at @SociousSoftware or @SociousSuccess (nonprofits).
Citation preview
THE SOCIOUS
WAY HOW WE WORK AND WHAT WE VALUE.
WHAT IS CULTURE?
The values conveyed by a company’s people and their
actions.
WHY IS CULTURE IMPORTANT?
We want to work for a company that we love.
Our Culture is Our Brand.
WE ARE SHARING OUR CULTURE TO…
Stand behind our brand
Attract the best people to join our team (and keep them)
Share our values with our customers and partners
These values are both who we are and who we aspire to be.
This document is not an accomplishment.
It is the way that we live out these
values in our leadership, words, and actions that make this document
meaningful.
THIS DOCUMENT IS ONLY THE BEGINNING.
OUR MISSION IS TO…
provide online community software and services that help
organizations strengthen relationships with customers,
members, partners, and employees.
THE SOCIOUS WAY 1. We believe in making decisions that have win/win results
for customers, employees, and partners.
2. We believe a team leader's primary role is making their team successful.
3. We believe in being active in our markets to make them better.
4. We strive for expertise in our roles.
5. We hold communication as a core value.
6. We aim to be awesome people.
7. We are committed to our customers’ success.
8. We believe that enjoyable and healthy time away from Socious is important to success at Socious.
WE BELIEVE IN MAKING DECISIONS THAT HAVE WIN/WIN RESULTS FOR
CUSTOMERS, EMPLOYEES, AND
PARTNERS.
We always strive for what is best for our customers, while keeping
in mind Socious’s reputation, brand, and goals.
OFTEN, THERE IS MORE THAN ONE WAY TO SOLVE A PROBLEM.
We believe in getting to the root of the problem and being creative in developing
solutions!
While Socious is a great solution for many organizations.
Socious is not the right solution
for all organizations.
WE BELIEVE A TEAM LEADER’S PRIMARY
ROLE IS MAKING THEIR TEAM SUCCESSFUL.
Every team leader strives to help their employees be successful at
their job, providing necessary resources and removing
roadblocks.
As employees, our team leaders should care about our values and
be informed on how they can help us do our jobs at a higher
level.
Team leaders commit to living and evangelizing Socious’s values in their work and among their teams.
WE BELIEVE IN BEING ACTIVE IN OUR
MARKETS TO MAKE THEM BETTER.
We believe we can add to the education and
well-being of our markets and we look for ways to accomplish that.
We participate in our communities by listening and
providing helpful advice online through social media and
networks, as well as at live events and conferences.
WE STRIVE FOR EXPERTISE IN OUR
ROLES.
WE WORK WITH PEOPLE THAT ARE AWESOME AT THEIR JOB.
We look for them, we hire them,
and we reward them.
We work with colleagues that are interested and passionate about
our company, offerings, and markets.
We value people who start each day looking for ways to
measurably improve their performance and the
performance of their teams.
We believe in innovating to work smarter.
We strive for excellence in the boldest strategy and the finest detail.
We value working with people that can teach us something and make us better at our jobs and
life in general.
We believe in continuously educating ourselves on the best practices for our roles and the
industries we serve.
WE HOLD COMMUNICATION AS A
CORE VALUE
When something is wrong, we expect our colleagues to say so.
Conversely, when something is great, praise the hell out of it.
Anyone in the company should be comfortable having a candid
conversation with anyone else in the company regardless of their
role, title, or position.
We value people who communicate, share, and
contribute to the growth of Socious and their colleagues.
PEOPLE ARE DOING THE BEST THEY CAN AT THAT GIVEN
MOMENT.
We strive to continuously improve, but sometimes life gets
in the way. Take a minute to understand where people are
coming from.
WE AIM TO BE AWESOME PEOPLE
We display integrity, humility, and honesty.
Socious is only as good as the people who work here.
MEAN PEOPLE
Sometimes the truth is difficult to say, but it needs to be said.
BE KIND, BUT DON”T HOLD BACK.
BE REAL.
Mistrust and dishonesty do not serve our company or our
customers well.
OWN YOUR PERFORMANCE.
Accountability permeates all that we do in working with each other
and working with customers.
We are always happy to help a fellow employee when they need
it.
WE ARE ALL ON THE SAME TEAM.
DO WHAT YOU SAY YOU WILL DO.
Every time. Always.
RESPECTING DEADLINES = RESPECTING PEOPLE
We value people that meet
deadlines.
WE VALUE PROACTIVE PEOPLE.
Everyone's job is easier when situations and projects are well
thought out.
WE ARE COMMITTED TO OUR CUSTOMERS’
SUCCESS
OUR CUSTOMERS
MAKE SOCIOUS POSSIBLE.
We always
remember that.
We want our customers to wish all of their other vendors were as
good as Socious.
We proactively look for new and creative ways to support our
customers.
in the eyes of their management,
customers, and other stakeholders.
We strive to help our customers look
like heroes
We put the success of our customers before Socious.
WE BELIEVE THAT ENJOYABLE AND
HEALTHY TIME AWAY FROM SOCIOUS IS
IMPORTANT TO SUCCESS AT SOCIOUS.
We want everyone to love coming to work because they have a
pleasurable experience working at Socious
AND a meaningful impact on those
that they work with.
We promote a healthy work/life balance.
When it comes to flexible work schedules, we understand employees are people too!