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The  only  obstacle  to  you  ge0ng  what  you  want  is  you!  

Using  the  prac.cal  and  highly-­‐effec.ve  11  Steps    of  Nego.a.on  you  can  break  through  all  the    barriers  that  prevent  you  reaching    mutually  agreeable  outcomes.  

Wri@en  by  an  expert  with  over  25  years    of  successful  nego.a.ng,  Win  Win  will  teach    you,  step  by  step,  the  essen.al  art  of  effec.ve    nego.a.on.  Whatever  the  situa.on,    whatever  you  want,    you’ll  discover  how  to  nego.ate  powerfully,    persuasively  and  with  one  eye  firmly  on  the  prize:    

• Save  .me,  money  and    eliminate  lengthy    debates  • Avoid  conflict  and  disagreement  and    learn  to  manage  difficult  people      • Get  more  of  what  you  want,    more  oNen  with  the  power  of  persuasion  • Boost  your  confidence  and  always  get    the  results  you’re  aNer  

Discover  how  to  get  past  "no"  and  straight  to  "yes"  –    quicker,  calmer  and  without  giving  in.  

PUBLISHED  JUNE  18th  

Rate your Negotiating Skills on a scale of 0----------100

www.derekarden.co.uk

www.derekarden.co.uk/blogwww.derekarden.co.uk/tip-top-tips/Email - Negotiating briefing 20 x a year

Book / DVD programmePower Negotiating - How to Negotiate anything

#derekarden

Telephone session

Online resources from Derek Arden

TWITTER#derekarden

NEGOTIATING

Asking questions

1st Impressions

Tactics

Listening acutely

Bargaining

Preparation

Confidence

Email / Instant messaging

Telephone

Skype

Face to face?

How do you negotiate?

Emoticons :-)

www.derekarden.co.uk

TOP TIPS!

T!P TOP T!P!

1st ImpressionBuild rapportPLM - Liking

T!P TOP T!P!

Preparation

Positioning

BP - TP - WAP - AP

T!P TOP T!P!

Forensic questioningAsking

T!P TOP T!P!

Listen acutelySilentEyes and ears

T!P TOP T!P!

Strategy and tacticsHigher authorityGood guy / bad guyTimeTime outColumboFlinching

T!P TOP T!P!

Bargaining and hagglingConditional bargaining If you… then we…Give yourself room…Keep summarisingFlinch

www.derekarden.com

T!P TOP T!P!

Confidence

Rate your Negotiating Skills on a scale of 0----------100

www.derekarden.co.uk

www.derekarden.co.uk/blogwww.derekarden.co.uk/tip-top-tips/Email - Negotiating briefing 20 x a year

Book / DVD programmePower Negotiating - How to Negotiate anything

#derekarden

Telephone session

Online resources from Derek Arden